| Discussion Forum: Thread 322105 |
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| | | Author: | LegoLovr  | | Posted: | Jun 5, 2022 19:57 | | Subject: | (Cancelled) | | Viewed: | 186 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | Author: | wildchicken13 | | Posted: | Jun 5, 2022 20:19 | | Subject: | Re: Re: NSS posted against me | | Viewed: | 73 times | | Topic: | Problem Order | |
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| In Problem Order, Lego2u writes:
| | I recieved an order for $1.34. Buyer chose local pick-up and was located in Quebec.
I am in Ontario. I asked them once by mail inside BL and once to their personal
e-mail about this but had no response. A few days later they stated they had
chose the wrong shipping method and for me to cancel the order, but filed NSS
against me so I can't even cancel the order. I refunded their $1.34 in PayPal
but now what do I do. How do I remove this fraudulent NSS thats been posted against
me.
Thanks in advance if anyone can help with this.
Regards,
Steve
BrickWorld Superstore
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Make sure that you update the refund details on BrickLink, if you've refunded
the buyer then the NSS should be removed (but BrickLink doesn't know that
you refunded the buyer if it was done through PayPal only).
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| | | | | | | Author: | LegoLovr | | Posted: | Jun 5, 2022 22:08 | | Subject: | (Cancelled) | | Viewed: | 63 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | | | Author: | Brickwilbo | | Posted: | Jun 6, 2022 11:15 | | Subject: | Re: Re: NSS posted against me | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, Lego2u writes:
| | Great... thanks. 😉
In Problem Order, wildchicken13 writes:
| | In Problem Order, Lego2u writes:
| | I recieved an order for $1.34. Buyer chose local pick-up and was located in Quebec.
I am in Ontario. I asked them once by mail inside BL and once to their personal
e-mail about this but had no response. A few days later they stated they had
chose the wrong shipping method and for me to cancel the order, but filed NSS
against me so I can't even cancel the order. I refunded their $1.34 in PayPal
but now what do I do. How do I remove this fraudulent NSS thats been posted against
me.
Thanks in advance if anyone can help with this.
Regards,
Steve
BrickWorld Superstore
|
Make sure that you update the refund details on BrickLink, if you've refunded
the buyer then the NSS should be removed (but BrickLink doesn't know that
you refunded the buyer if it was done through PayPal only).
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If you've refunded, update the payment status by clicking the Refund button
on the order dettails page.
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| | | | | Author: | Stellar | | Posted: | Jun 6, 2022 03:48 | | Subject: | Re: Re: NSS posted against me | | Viewed: | 45 times | | Topic: | Problem Order | |
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| In Problem Order, Lego2u writes:
| | I recieved an order for $1.34. Buyer chose local pick-up and was located in Quebec.
I am in Ontario. I asked them once by mail inside BL and once to their personal
e-mail about this but had no response. A few days later they stated they had
chose the wrong shipping method and for me to cancel the order, but filed NSS
against me so I can't even cancel the order. I refunded their $1.34 in PayPal
but now what do I do. How do I remove this fraudulent NSS thats been posted against
me.
Thanks in advance if anyone can help with this.
Regards,
Steve
BrickWorld Superstore
|
Submit proof of refund with this form:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122
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