Discussion Forum: Thread 319319

 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Apr 2, 2022 16:49
 Subject: How long does one have to file an NSS?
 Viewed: 113 times
 Topic: Problem Order
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eileenkeeney (1610)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
What is the time limit for submitting a NSS?
What is the time limit for submitting a paypal refund request?

I want to give a seller the maximum allowed time before I file an NSS or request
a paypal refund. The order was placed on March 1, and supposedly shipped on
March 7, from Germany to the US.

It is a low value order (about $20) as I would not have risked very much with
the seller based on their existing feedback, including feedback mentioning that
they do not respond to messages.

This is the same seller that had asked me to pay using the "friend" option on
paypal, however I choose to use the goods-purchase option.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 2, 2022 17:00
 Subject: Re: How long does one have to file an NSS?
 Viewed: 47 times
 Topic: Problem Order
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1001bricks (52579)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem Order, eileenkeeney writes:
  What is the time limit for submitting a NSS?
What is the time limit for submitting a paypal refund request?

7 days?
Why can't anybody read Help pages?


  I want to give a seller the maximum allowed time before I file an NSS or request
a paypal refund. The order was placed on March 1, and supposedly shipped on
March 7, from Germany to the US.

March 7 not shipped?
NSS + PayPal dispute (if no reason/discussion).
 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Apr 2, 2022 17:19
 Subject: Re: How long does one have to file an NSS?
 Viewed: 53 times
 Topic: Problem Order
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eileenkeeney (1610)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
In Problem Order, 1001bricks writes:
  In Problem Order, eileenkeeney writes:
  What is the time limit for submitting a NSS?
What is the time limit for submitting a paypal refund request?

7 days?

7 days is the minimum, not the maximum. Is the maximum the full 6 months that
the order stays in the system?

  Why can't anybody read Help pages?

What makes you assume that nobody reads the help pages?
Do forum posters ever have information that goes beyond the help pages?
Do readers ever miss information that is on the help pages.

  

  I want to give a seller the maximum allowed time before I file an NSS or request
a paypal refund. The order was placed on March 1, and supposedly shipped on
March 7, from Germany to the US.

March 7 not shipped?

Order page says the order was shipped, but I am not sure it really was. Maybe
this does not even qualify for an NSS, although the help pages do not exclude
status "Shipped" for filing a NSS. I might be missing something that is clearly
mentioned in the help pages.

I will give the seller more time and see if the seller sends me any evidence
of shipping. My other orders that come from Germany have tracking information
on them. IF I am confident that the seller actually shipped the order, I am
willing to take the loss. It is a low value order.
The fact that the seller did ask me to use the "paypal" friend option, has me
more suspicious of the seller. Maybe I would be doing others a favor if I took
some negative action against the seller that helped them get suspended.

  NSS + PayPal dispute (if no reason/discussion).
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 2, 2022 17:43
 Subject: Re: How long does one have to file an NSS?
 Viewed: 71 times
 Topic: Problem Order
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popsicle (6677)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Problem Order, eileenkeeney writes:
  In Problem Order, 1001bricks writes:
  In Problem Order, eileenkeeney writes:
  What is the time limit for submitting a NSS?
What is the time limit for submitting a paypal refund request?

7 days?

7 days is the minimum, not the maximum. Is the maximum the full 6 months that
the order stays in the system?

It's a good question, as it doesn't seem to be delineated within the
help pages: https://www.bricklink.com/help.asp?helpID=110

I would assume short of a stated timeframe, it's as you say, the 6 month
period before non-contested orders are purged. Doesn't help much offering
another assumption, though. Sorry.
  
  Why can't anybody read Help pages?

What makes you assume that nobody reads the help pages?
Do forum posters ever have information that goes beyond the help pages?
Do readers ever miss information that is on the help pages.

  

  I want to give a seller the maximum allowed time before I file an NSS or request
a paypal refund. The order was placed on March 1, and supposedly shipped on
March 7, from Germany to the US.

March 7 not shipped?

Order page says the order was shipped, but I am not sure it really was. Maybe
this does not even qualify for an NSS, although the help pages do not exclude
status "Shipped" for filing a NSS. I might be missing something that is clearly
mentioned in the help pages.

I will give the seller more time and see if the seller sends me any evidence
of shipping. My other orders that come from Germany have tracking information
on them. IF I am confident that the seller actually shipped the order, I am
willing to take the loss. It is a low value order.
The fact that the seller did ask me to use the "paypal" friend option, has me
more suspicious of the seller. Maybe I would be doing others a favor if I took
some negative action against the seller that helped them get suspended.

  NSS + PayPal dispute (if no reason/discussion).
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 2, 2022 18:21
 Subject: Re: How long does one have to file an NSS?
 Viewed: 44 times
 Topic: Problem Order
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peregrinator (793)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem Order, eileenkeeney writes:
  7 days is the minimum, not the maximum. Is the maximum the full 6 months that
the order stays in the system?

I believe so yes. I think the time limit for PayPal is slightly shorter, 180
days.