Discussion Forum: Thread 317932

 Author: freakstuff_de View Messages Posted By freakstuff_de
 Posted: Mar 3, 2022 01:38
 Subject: How can I add a "Store pickup" correctly?
 Viewed: 96 times
 Topic: Shipping
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freakstuff_de (2794)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
May 18, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Freakstuff
I've added store pickup to my store (currently disabled) as a new shipping
method. It has a group not used by another shipping method. But this method is
auto selected, as it has no cost. I want parcel shipping to be my default shipping
method, but there seems not to be any way to select the default shipping method.

How can I avoid, that "store pickup" will be selected as default? Customers are
cancelling, because they think, that shipping is not available in shopping card.
 Author: Dino View Messages Posted By Dino
 Posted: Mar 3, 2022 02:16
 Subject: Re: How can I add a "Store pickup" correctly?
 Viewed: 24 times
 Topic: Shipping
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Dino (478)

Location:  Luxembourg
Member Since Contact Type Status
Oct 22, 2003 Contact Member Seller
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Store: dino's world
In Shipping, freakstuff_de writes:
  I've added store pickup to my store (currently disabled) as a new shipping
method. It has a group not used by another shipping method. But this method is
auto selected, as it has no cost. I want parcel shipping to be my default shipping
method, but there seems not to be any way to select the default shipping method.

How can I avoid, that "store pickup" will be selected as default? Customers are
cancelling, because they think, that shipping is not available in shopping card.


Soweit ich weiß, wird immer die günstigste Versandart angeboten.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Mar 3, 2022 02:20
 Subject: Re: How can I add a "Store pickup" correctly?
 Viewed: 25 times
 Topic: Shipping
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
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In Shipping, freakstuff_de writes:
  I've added store pickup to my store (currently disabled) as a new shipping
method. It has a group not used by another shipping method. But this method is
auto selected, as it has no cost. I want parcel shipping to be my default shipping
method, but there seems not to be any way to select the default shipping method.

How can I avoid, that "store pickup" will be selected as default? Customers are
cancelling, because they think, that shipping is not available in shopping card.

When methods are grouped the cheapest is selected.
Change the pickup shipping method into separate group with manual invoice only.
This way you have more control.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Mar 3, 2022 02:25
 Subject: Re: How can I add a "Store pickup" correctly?
 Viewed: 26 times
 Topic: Shipping
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Shipping, Brickwilbo writes:
  In Shipping, freakstuff_de writes:
  I've added store pickup to my store (currently disabled) as a new shipping
method. It has a group not used by another shipping method. But this method is
auto selected, as it has no cost. I want parcel shipping to be my default shipping
method, but there seems not to be any way to select the default shipping method.

How can I avoid, that "store pickup" will be selected as default? Customers are
cancelling, because they think, that shipping is not available in shopping card.

When methods are grouped the cheapest is selected.
Change the pickup shipping method into separate group with manual invoice only.
This way you have more control.

It's possible to flag a method as default:
https://www.bricklink.com/help.asp?helpID=882
 Author: freakstuff_de View Messages Posted By freakstuff_de
 Posted: Mar 3, 2022 05:26
 Subject: Re: How can I add a "Store pickup" correctly?
 Viewed: 24 times
 Topic: Shipping
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freakstuff_de (2794)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
May 18, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Freakstuff
In Shipping, Brickwilbo writes:
  In Shipping, Brickwilbo writes:
  
When methods are grouped the cheapest is selected.
Change the pickup shipping method into separate group with manual invoice only.
This way you have more control.


The shipping methods are already separated into differnt groups. The customer
can change it, but the default method seems to be the cheapest one (which is
pickup from store). So this is the only thing the customer will see in its cart,
before proceeding to checkout.

  
It's possible to flag a method as default:
https://www.bricklink.com/help.asp?helpID=882


I think this help is outdated. The document ist last updated on 2015. The screenshots
are different from current look of the settings. I cannot see any checkbox for
"default" shipping method on this documentation or in the current settings.
I tried using Ctrl+F to find something like "default" on every page.
 Author: paulvdb View Messages Posted By paulvdb
 Posted: Mar 3, 2022 04:43
 Subject: Re: How can I add a "Store pickup" correctly?
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 Topic: Shipping
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paulvdb (7140)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Nov 14, 2007 Contact Member Seller
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Store: Paul's Dutch Brick Store
In Shipping, freakstuff_de writes:
  I've added store pickup to my store (currently disabled) as a new shipping
method. It has a group not used by another shipping method. But this method is
auto selected, as it has no cost. I want parcel shipping to be my default shipping
method, but there seems not to be any way to select the default shipping method.

How can I avoid, that "store pickup" will be selected as default? Customers are
cancelling, because they think, that shipping is not available in shopping card.

Shipping methods with instant checkout are sorted from cheapest to most expensive.
If you don't want pickup selected by default you'll have to change it
to manual invoice. It will then be shown at the bottom of the list.
 Author: freakstuff_de View Messages Posted By freakstuff_de
 Posted: Mar 3, 2022 05:29
 Subject: Re: How can I add a "Store pickup" correctly?
 Viewed: 23 times
 Topic: Shipping
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freakstuff_de (2794)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
May 18, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Freakstuff
In Shipping, paulvdb writes:
  
Shipping methods with instant checkout are sorted from cheapest to most expensive.
If you don't want pickup selected by default you'll have to change it
to manual invoice. It will then be shown at the bottom of the list.

The problem with manual invoice is, that the customer cannot pay instantly and
has to wait for our action. So a order has to be manually invoiced before the
customer can pay via PayPal. It's more like a warehouse pickup in our case.
We cannot accept payment here and we don't want pick unpaid orders in advance
and hope the customer will come and pay for it.