Discussion Forum: Thread 316786

 Author: Upstate_Brickz View Messages Posted By Upstate_Brickz
 Posted: Feb 6, 2022 12:53
 Subject: Feedback Advice for Noob
 Viewed: 156 times
 Topic: Problem
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Upstate_Brickz (65)

Location:  USA, New York
Member Since Contact Type Status
Oct 16, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Flower City Brick Shop
Greetings Bricklink,

I am a new store with only 6 orders so far. the last 4 orders I sent out have
all received their parts, but haven't left any feedback. It's been a
few days for most of them and I don't think they are going to leave any.
I have posted in my terms that I will leave feedback if they do. The 4 buyers
were all new, most of them with zero feedback. Should I leave the buyers positive
feedback anyway since they were all perfectly fine and maybe it looks better
for my biz if I do, or should I stick to my terms and not leave any because
I really need their feedback too? You would think if they were trying to get
the feedback to become sellers they would be aware of all this. I also don't
want to look like I forgot to leave feedback. Let me know what you think!

Thanks,

Upstate_Brickz
 Author: Pippysblocks View Messages Posted By Pippysblocks
 Posted: Feb 6, 2022 13:04
 Subject: Re: Feedback Advice for Noob
 Viewed: 40 times
 Topic: Problem
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Pippysblocks (4749)

Location:  United Kingdom, England
Member Since Contact Type Status
May 20, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Pippys Blocks
I would leave them all feedback, it might encourage them to leave it back. I
always leave it as soon as I ship, not much point in holding back leaving it.
Normally I wouldn't worry about it as it's common people don't leave
you any but if you want to get your score up a little you could send them a quick
note to ask them (once you've left yours first).

In Problem, Upstate_Brickz writes:
  Greetings Bricklink,

I am a new store with only 6 orders so far. the last 4 orders I sent out have
all received their parts, but haven't left any feedback. It's been a
few days for most of them and I don't think they are going to leave any.
I have posted in my terms that I will leave feedback if they do. The 4 buyers
were all new, most of them with zero feedback. Should I leave the buyers positive
feedback anyway since they were all perfectly fine and maybe it looks better
for my biz if I do, or should I stick to my terms and not leave any because
I really need their feedback too? You would think if they were trying to get
the feedback to become sellers they would be aware of all this. I also don't
want to look like I forgot to leave feedback. Let me know what you think!

Thanks,

Upstate_Brickz
 Author: RedTardis View Messages Posted By RedTardis
 Posted: Feb 6, 2022 13:07
 Subject: Re: Feedback Advice for Noob
 Viewed: 33 times
 Topic: Problem
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RedTardis (2096)

Location:  USA, Texas
Member Since Contact Type Status
Aug 4, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Trini Toys
In Problem, Upstate_Brickz writes:
  Greetings Bricklink,

I am a new store with only 6 orders so far. the last 4 orders I sent out have
all received their parts, but haven't left any feedback. It's been a
few days for most of them and I don't think they are going to leave any.
I have posted in my terms that I will leave feedback if they do. The 4 buyers
were all new, most of them with zero feedback. Should I leave the buyers positive
feedback anyway since they were all perfectly fine and maybe it looks better
for my biz if I do, or should I stick to my terms and not leave any because
I really need their feedback too? You would think if they were trying to get
the feedback to become sellers they would be aware of all this. I also don't
want to look like I forgot to leave feedback. Let me know what you think!

Thanks,

Upstate_Brickz

You should leave feedback. Customers are using their time and money to give you
their business. Leaving positive feedback for your customers is also part of
the entire shopping experience. Maybe they will appreciate the positive feedback
and shop with you again.
As far as buyers leaving feedback, first of all they are not obligated to. Secondly,
feedback from buyers can come weeks or months later.

I would not worry about it. Pretty soon you will see feedback start to pile up.
 Author: edk View Messages Posted By edk
 Posted: Feb 6, 2022 13:10
 Subject: Re: Feedback Advice for Noob
 Viewed: 33 times
 Topic: Problem
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edk (9167)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 17, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timeless Toy Bricks
In Problem, Upstate_Brickz writes:
  Greetings Bricklink,

I am a new store with only 6 orders so far. the last 4 orders I sent out have
all received their parts, but haven't left any feedback. It's been a
few days for most of them and I don't think they are going to leave any.
I have posted in my terms that I will leave feedback if they do. The 4 buyers
were all new, most of them with zero feedback. Should I leave the buyers positive
feedback anyway since they were all perfectly fine and maybe it looks better
for my biz if I do, or should I stick to my terms and not leave any because
I really need their feedback too? You would think if they were trying to get
the feedback to become sellers they would be aware of all this. I also don't
want to look like I forgot to leave feedback. Let me know what you think!

Thanks,

Upstate_Brickz

In feedback somebody has to be first. I never understood why some people feel
they are the privileged ones who have the right to control this. If you want
to only leave feedback after received then do it, just don't dictate/advertise
it. I am much less likely(I do not) to leave feedback when I see someone with
your feedback terms.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 6, 2022 13:31
 Subject: Re: Feedback Advice for Noob
 Viewed: 30 times
 Topic: Problem
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peregrinator (769)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem, edk writes:
  I am much less likely(I do not) to leave feedback when I see someone with
your feedback terms.

Agreed - feedback is just not as important to buyers as it is to sellers.
 Author: allstar005317 View Messages Posted By allstar005317
 Posted: Feb 6, 2022 13:19
 Subject: Re: Feedback Advice for Noob
 Viewed: 40 times
 Topic: Problem
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allstar005317 (381)

Location:  USA, Indiana
Member Since Contact Type Status
Jun 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: USABricks
I agree with what the others have said. I always leave feedback as soon as I
have shipped the order. I think it is good customer service. There is not much
you can do to get buyers to leave feedback, outside of providing some incentive
like offering a coupon to all customers that do.

You could also provide a note in the package saying that their feedback is appreciated.
If 50% of your customers are providing feedback you are doing pretty good.
 Author: Upstate_Brickz View Messages Posted By Upstate_Brickz
 Posted: Feb 6, 2022 13:37
 Subject: Re: Feedback Advice for Noob
 Viewed: 34 times
 Topic: Problem
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Upstate_Brickz (65)

Location:  USA, New York
Member Since Contact Type Status
Oct 16, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Flower City Brick Shop
In Problem, allstar005317 writes:
  I agree with what the others have said. I always leave feedback as soon as I
have shipped the order. I think it is good customer service. There is not much
you can do to get buyers to leave feedback, outside of providing some incentive
like offering a coupon to all customers that do.

You could also provide a note in the package saying that their feedback is appreciated.
If 50% of your customers are providing feedback you are doing pretty good.

This is also a good idea, maybe I'll write it on the invoice.
 Author: Upstate_Brickz View Messages Posted By Upstate_Brickz
 Posted: Feb 6, 2022 13:35
 Subject: Re: Feedback Advice for Noob
 Viewed: 33 times
 Topic: Problem
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Upstate_Brickz (65)

Location:  USA, New York
Member Since Contact Type Status
Oct 16, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Flower City Brick Shop
Thanks All,

I'll leave feedback for everyone today. Just wasn't sure what the etiquette
was.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Feb 6, 2022 15:18
 Subject: Re: Feedback Advice for Noob
 Viewed: 35 times
 Topic: Problem
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rab1234 (1929)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
As a seller, you should leave feedback for a buyer when they have either changed
the order to complete state or have left you feedback. That is your indication
that they have received, verified contents, and are happy with the order. As
a buyer, you should leave feedback once you’ve received and checked the order.


In Problem, Upstate_Brickz writes:
  Greetings Bricklink,

I am a new store with only 6 orders so far. the last 4 orders I sent out have
all received their parts, but haven't left any feedback. It's been a
few days for most of them and I don't think they are going to leave any.
I have posted in my terms that I will leave feedback if they do. The 4 buyers
were all new, most of them with zero feedback. Should I leave the buyers positive
feedback anyway since they were all perfectly fine and maybe it looks better
for my biz if I do, or should I stick to my terms and not leave any because
I really need their feedback too? You would think if they were trying to get
the feedback to become sellers they would be aware of all this. I also don't
want to look like I forgot to leave feedback. Let me know what you think!

Thanks,

Upstate_Brickz
 Author: randyf View Messages Posted By randyf
 Posted: Feb 6, 2022 18:30
 Subject: Re: Feedback Advice for Noob
 Viewed: 44 times
 Topic: Problem
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randyf (442)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2009 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Bricking Spectre
BrickLink Catalog Administrator (?)
In Problem, Upstate_Brickz writes:
  Greetings Bricklink,

I am a new store with only 6 orders so far. the last 4 orders I sent out have
all received their parts, but haven't left any feedback. It's been a
few days for most of them and I don't think they are going to leave any.
I have posted in my terms that I will leave feedback if they do. The 4 buyers
were all new, most of them with zero feedback. Should I leave the buyers positive
feedback anyway since they were all perfectly fine and maybe it looks better
for my biz if I do, or should I stick to my terms and not leave any because
I really need their feedback too? You would think if they were trying to get
the feedback to become sellers they would be aware of all this. I also don't
want to look like I forgot to leave feedback. Let me know what you think!

Thanks,

Upstate_Brickz


I always chuckle to myself when new sellers come to the forums about not receiving
feedback.

I have one question for you:

Are you here to buy feedback or sell LEGO?

If you are selling your LEGO like you want to at the prices that you want to,
then just be happy that you are getting business. As long as you do your part,
the feedback will eventually pile up.
 Author: MidwestBrick View Messages Posted By MidwestBrick
 Posted: Feb 6, 2022 23:17
 Subject: Re: Feedback Advice for Noob
 Viewed: 38 times
 Topic: Problem
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MidwestBrick (1855)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Midwest Brick Factory
In Problem, Upstate_Brickz writes:
  Greetings Bricklink,

I am a new store with only 6 orders so far. the last 4 orders I sent out have
all received their parts, but haven't left any feedback. It's been a
few days for most of them and I don't think they are going to leave any.
I have posted in my terms that I will leave feedback if they do. The 4 buyers
were all new, most of them with zero feedback. Should I leave the buyers positive
feedback anyway since they were all perfectly fine and maybe it looks better
for my biz if I do, or should I stick to my terms and not leave any because
I really need their feedback too? You would think if they were trying to get
the feedback to become sellers they would be aware of all this. I also don't
want to look like I forgot to leave feedback. Let me know what you think!

Thanks,

Upstate_Brickz

Here's my order of processes..

1. Receive order
2. Pick, pack and mail order
3. I Leave Feedback

Rinse and repeat. The buyer's did what they are asked to do. Order and Pay.
So it is my turn to complete the rest and if they wish to leave feedback, that's
great, but it doesn't bother me if they don't either. Life is busy enough
as it is. Regardless though, I always leave them feedback for stopping by.
 Author: fracksfreakshow View Messages Posted By fracksfreakshow
 Posted: Feb 6, 2022 23:51
 Subject: Re: Feedback Advice for Noob
 Viewed: 32 times
 Topic: Problem
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fracksfreakshow (159)

Location:  USA, Kentucky
Member Since Contact Type Status
Mar 29, 2016 Contact Member Buyer
Buying Privileges - OK
As a buyer I wont leave a feedback until I receive one. I put in the order,
I paid, what more does a store want from me to be considered a positive buyer?
It seems often stores are waiting to make sure everything is correct, and you
aren't a troublesome buyer (which you'll read here often), then only
leaving negative as a retaliation. It's ultimately up to you on how to leave
feedback, but there seems to be a general consensus for you from other sellers.
Good luck.

In Problem, Upstate_Brickz writes:
  Greetings Bricklink,

I am a new store with only 6 orders so far. the last 4 orders I sent out have
all received their parts, but haven't left any feedback. It's been a
few days for most of them and I don't think they are going to leave any.
I have posted in my terms that I will leave feedback if they do. The 4 buyers
were all new, most of them with zero feedback. Should I leave the buyers positive
feedback anyway since they were all perfectly fine and maybe it looks better
for my biz if I do, or should I stick to my terms and not leave any because
I really need their feedback too? You would think if they were trying to get
the feedback to become sellers they would be aware of all this. I also don't
want to look like I forgot to leave feedback. Let me know what you think!

Thanks,

Upstate_Brickz