Discussion Forum: Thread 312326

 Author: Bogdan26 View Messages Posted By Bogdan26
 Posted: Nov 10, 2021 02:56
 Subject: Buyer's privileges cancelled
 Viewed: 205 times
 Topic: Problem
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Bogdan26 (23)

Location:  Russia, Stavropol Krai
Member Since Contact Type Status
Jun 24, 2019 Contact Member Buyer
Buying Privileges - Revoked
Hello.
Please tell me how I can return the privileges of the buyer.
I was robbed of them because of three unpaid orders.
3 sellers were not allowed to pay for the orders themselves.
The fault is not mine since I was ready to pay.
But they decided to close the order ahead of time.
Orders were closed in four working days.
I am already 20 years old, so this is precisely because of the closed orders
by sellers.
How do I get the buyer's privileges back?
Do they come back by themselves or do I need to take any action?
The support service is not responding to my requests.
Is there a chance for me to get my privileges back, or is there no more?
 Author: tonnic View Messages Posted By tonnic
 Posted: Nov 10, 2021 03:18
 Subject: Re: Buyer's privileges cancelled
 Viewed: 85 times
 Topic: Problem
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tonnic (4384)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
In Problem, Bogdan26 writes:
  Hello.
Please tell me how I can return the privileges of the buyer.
I was robbed of them because of three unpaid orders.
3 sellers were not allowed to pay for the orders themselves.

Do you mean you had buyers that wanted to buy from you on a different website
and you bought for them on Bricklink? They did not pay you so you did not pay
for the Bricklinkorder you made?
And do you mean sellers instead of ‘buyers’ and what do you mean with ‘not allowed
to pay for orders’?
A seller doesn’t have to pay for an order, they need to get paid.
Do you mean your payment wasn’t received by the 3 sellers or did they provided
a method you could not use?

I think you need to rewrite your two posts to make it fully understandable so
we can answer it properly.


  The fault is not mine since I was ready to pay.

Why didn’t you pay and why did they close the order ahead of time?

  But they decided to close the order ahead of time.
Orders were closed in four working days.
I am already 20 years old, so this is precisely because of the closed orders
by sellers.
How do I get the buyer's privileges back?
Do they come back by themselves or do I need to take any action?
The support service is not responding to my requests.
Is there a chance for me to get my privileges back, or is there no more?

You need to contact Admin through the Help section but it can take quite some
time.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 10, 2021 03:59
 Subject: Re: Buyer's privileges cancelled
 Viewed: 73 times
 Topic: Problem
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yorbrick (1188)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem, Bogdan26 writes:
  Hello.
Please tell me how I can return the privileges of the buyer.
I was robbed of them because of three unpaid orders.
3 sellers were not allowed to pay for the orders themselves.
The fault is not mine since I was ready to pay.
But they decided to close the order ahead of time.
Orders were closed in four working days.
I am already 20 years old, so this is precisely because of the closed orders
by sellers.
How do I get the buyer's privileges back?
Do they come back by themselves or do I need to take any action?
The support service is not responding to my requests.
Is there a chance for me to get my privileges back, or is there no more?

You can't get them back. Three unpaid orders that are completed as Non-Paying
Buyers and the buyer is banned.

A seller has to wait at least 7 days to file for a NPB, then a further 7 days
to wait if the buyer responds / pays. And a further 7 days if the buyer does
respond. So the seller closing them and you getting an NPB after 4 working days
seems unlikely. If it was that quick, the site admins will have taken the action
against you, not the seller.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Nov 10, 2021 11:04
 Subject: Re: Buyer's privileges cancelled
 Viewed: 91 times
 Topic: Problem
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Brickwilbo (1535)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Problem, Bogdan26 writes:
  Hello.
Please tell me how I can return the privileges of the buyer.
I was robbed of them because of three unpaid orders.
3 sellers were not allowed to pay for the orders themselves.
The fault is not mine since I was ready to pay.
But they decided to close the order ahead of time.
Orders were closed in four working days.
I am already 20 years old, so this is precisely because of the closed orders
by sellers.
How do I get the buyer's privileges back?
Do they come back by themselves or do I need to take any action?
The support service is not responding to my requests.
Is there a chance for me to get my privileges back, or is there no more?

https://www.bricklink.com/helpDesk.asp?helpDeskID=147
https://www.bricklink.com/helpDesk.asp?helpDeskID=111
https://www.bricklink.com/helpDesk.asp?helpDeskID=122