| Discussion Forum: Thread 311832 |
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| | | Author: | Ell  | | Posted: | Oct 31, 2021 22:33 | | Subject: | Unjustified NSS | | Viewed: | 153 times | | Topic: | Problem Order | |
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| Hello.
A buyer bought 1 item, ie, one single part. He says he received it but files
NSS claiming I sent only one part of instead of 2.
Order clearly shows 1 single part, not a fig or anything.
How do I counter this?
Buyer has zero feedback.
/Ell
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| | | | | Author: | Vosblokjes | | Posted: | Nov 1, 2021 02:31 | | Subject: | Re: Unjustified NSS | | Viewed: | 56 times | | Topic: | Problem Order | |
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| In Problem Order, Ell writes:
| | Hello.
A buyer bought 1 item, ie, one single part. He says he received it but files
NSS claiming I sent only one part of instead of 2.
Order clearly shows 1 single part, not a fig or anything.
How do I counter this?
Buyer has zero feedback.
/Ell
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What item is it about?
Maybe the item image is showing 2 items (front and back).
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| | | | | Author: | Brickwilbo | | Posted: | Nov 1, 2021 03:38 | | Subject: | Re: Unjustified NSS | | Viewed: | 65 times | | Topic: | Problem Order | |
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| In Problem Order, Ell writes:
| | Hello.
A buyer bought 1 item, ie, one single part. He says he received it but files
NSS claiming I sent only one part of instead of 2.
Order clearly shows 1 single part, not a fig or anything.
How do I counter this?
Buyer has zero feedback.
/Ell
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Always respond to the NSS in the Problem comment field of the NSS.
Send Admin proof of shipping: https://www.bricklink.com/helpDesk.asp?helpDeskID=122
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Sweden, Västra Götaland
Netherlands, Drenthe
