Discussion Forum: Thread 310864

 Author: Biglesdug View Messages Posted By Biglesdug
 Posted: Oct 14, 2021 08:15
 Subject: Can purchase a label from shipstation.
 Viewed: 71 times
 Topic: Help
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Biglesdug (2522)

Location:  USA, Connecticut
Member Since Contact Type Status
Jul 12, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Big Les's Bricks and Bits
So this morning was the first time using, well at least trying to use shipstaition.
I can get all the way to the purchase a label screen then I get an unable to
purchase label pop up saying to try again.

Anyone else getting this or am I doing something wrong?

Thanks
 Author: Biglesdug View Messages Posted By Biglesdug
 Posted: Oct 14, 2021 08:20
 Subject: Re: Can purchase a label from shipstation.
 Viewed: 17 times
 Topic: Help
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Biglesdug (2522)

Location:  USA, Connecticut
Member Since Contact Type Status
Jul 12, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Big Les's Bricks and Bits
Can of course the title was meant to read CAN'T....
 Author: pitz8008 View Messages Posted By pitz8008
 Posted: Oct 14, 2021 08:25
 Subject: Re: Can purchase a label from shipstation.
 Viewed: 23 times
 Topic: Help
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pitz8008 (14773)

Location:  USA, Illinois
Member Since Contact Type Status
Dec 30, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 0 The Pitz Playhouse
In Help, Biglesdug writes:
  Can of course the title was meant to read CAN'T....


When you log into paypal, if you scroll down to "Manage MultiOrder Shipping",
and click on that. You can still print labels like you were allowed to previously
from paypal. Discovered this last night.
 Author: Biglesdug View Messages Posted By Biglesdug
 Posted: Oct 14, 2021 08:44
 Subject: Re: Can purchase a label from shipstation.
 Viewed: 22 times
 Topic: Help
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Biglesdug (2522)

Location:  USA, Connecticut
Member Since Contact Type Status
Jul 12, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Big Les's Bricks and Bits
In Help, pitz8008 writes:
  In Help, Biglesdug writes:
  Can of course the title was meant to read CAN'T....


When you log into paypal, if you scroll down to "Manage MultiOrder Shipping",
and click on that. You can still print labels like you were allowed to previously
from paypal. Discovered this last night.

Thank you! That worked as a bypass for now, hopefully I can resolve the issue
with shipstation.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Oct 14, 2021 08:25
 Subject: Re: Can purchase a label from shipstation.
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cosmicray (3493)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Seller Ships to My Country Store: Cosmic Toys
In Help, Biglesdug writes:
  So this morning was the first time using, well at least trying to use shipstaition.
I can get all the way to the purchase a label screen then I get an unable to
purchase label pop up saying to try again.

Anyone else getting this or am I doing something wrong?

Thanks

What browser are you using ? Some browsers have a pop-up blocker. You may have
to white-list the domain name for PS to get this to work.

Nita Rae
 Author: Biglesdug View Messages Posted By Biglesdug
 Posted: Oct 14, 2021 08:34
 Subject: Re: Can purchase a label from shipstation.
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 Topic: Help
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Biglesdug (2522)

Location:  USA, Connecticut
Member Since Contact Type Status
Jul 12, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Big Les's Bricks and Bits
In Help, cosmicray writes:
  In Help, Biglesdug writes:
  So this morning was the first time using, well at least trying to use shipstaition.
I can get all the way to the purchase a label screen then I get an unable to
purchase label pop up saying to try again.

Anyone else getting this or am I doing something wrong?

Thanks

What browser are you using ? Some browsers have a pop-up blocker. You may have
to white-list the domain name for PS to get this to work.

Nita Rae

I am using Safari 12.1.
As far as white listing, I went to setting for this website and the image is
what I have, should I change anything?
 
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Oct 14, 2021 08:54
 Subject: Re: Can purchase a label from shipstation.
 Viewed: 24 times
 Topic: Help
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cosmicray (3493)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Seller Ships to My Country Store: Cosmic Toys
In Help, Biglesdug writes:
  In Help, cosmicray writes:
  In Help, Biglesdug writes:
  So this morning was the first time using, well at least trying to use shipstaition.
I can get all the way to the purchase a label screen then I get an unable to
purchase label pop up saying to try again.

Anyone else getting this or am I doing something wrong?

Thanks

What browser are you using ? Some browsers have a pop-up blocker. You may have
to white-list the domain name for PS to get this to work.

Nita Rae

I am using Safari 12.1.
As far as white listing, I went to setting for this website and the image is
what I have, should I change anything?

IMHO, that looks like pop-ups are allowed, so no. The problem must be elsewhere.
Might want to look at the ShipStation site for a support FAQ. If you're having
this problem, I'm sure others have already dealt with it.

This morning I printed a label with PayPal and it is still giving me the old
method. I expect that to change soon tho.

Nita Rae
 Author: Biglesdug View Messages Posted By Biglesdug
 Posted: Oct 14, 2021 09:08
 Subject: Re: Can purchase a label from shipstation.
 Viewed: 25 times
 Topic: Help
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Biglesdug (2522)

Location:  USA, Connecticut
Member Since Contact Type Status
Jul 12, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Big Les's Bricks and Bits
When I went to contact Shipstation there was a pop up saying they are aware of
the issue with some people unable to purchase labels, so hopefully it will be
resolved soon.

Thank you for your help.

Shipping straight from PayPal is so much easier, wish they kept it that way.
I hate when things change and become less efficient.
 Author: dearlydeparted View Messages Posted By dearlydeparted
 Posted: Oct 14, 2021 20:58
 Subject: Re: Can purchase a label from shipstation.
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dearlydeparted (5394)

Location:  USA, Rhode Island
Member Since Contact Type Status
Feb 5, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Dearly De-Parted
  
Shipping straight from PayPal is so much easier, wish they kept it that way.
I hate when things change and become less efficient.

I agree, can’t stand the interface. Really annoying to have to input dimensions
on 1st class packages, what a time waste when it isn’t necessary. I’ve yet to
find a way to change the date if I’m preprinting the label for next day shipment.