Discussion Forum: Thread 290338

 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: May 25, 2021 06:51
 Subject: 47566pb02L and 87568pb02L Different?
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 Topic: Problem
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tons_of_bricks (12725)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01) or separated listings (like what happened
to 92747pb01). The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: May 25, 2021 08:20
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 35 times
 Topic: Problem
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MrPetovan (925)

Location:  USA, New York
Member Since Contact Type Status
Jun 2, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MrPetovan's Clearance Sale
If he knows about the alternate item number, then he should know that there isn't
another part page for the alternate number you could have used to list the part
you sold them.

So even if there was an actual color distinction between either parts, you simply
couldn't have known from the catalog and were rightfully justified listing
the part.

In Problem, firestar246 writes:
  I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01) or separated listings (like what happened
to 92747pb01). The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: May 25, 2021 08:45
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 21 times
 Topic: Problem
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tons_of_bricks (12725)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Problem, MrPetovan writes:
  If he knows about the alternate item number, then he should know that there isn't
another part page for the alternate number you could have used to list the part
you sold them.


He should. I tried explaining that. But he says I listed it incorrectly and it
is my responsibility to list items correctly. I agreed that as a seller I have
that responsibility, but that I did list it correctly. I told him that if he
can show me the listing I should have listed the piece under, I will refund him
for the part. Haven't heard back from him yet.


Hopefully everything will get worked out, though if there is a distinct color
difference in the print, then I do feel that the listing should be split. I just
have no proof or evidence of such, only this customer's complaint.
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: May 25, 2021 08:51
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 21 times
 Topic: Problem
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MrPetovan (925)

Location:  USA, New York
Member Since Contact Type Status
Jun 2, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MrPetovan's Clearance Sale
I'm sorry about that, the catalog will never be perfect, but I believe it
still is the absolute reference for transactions between Buyers and Sellers on
BrickLink since there is no other reference.

In Problem, firestar246 writes:
  He should. I tried explaining that. But he says I listed it incorrectly and it
is my responsibility to list items correctly. I agreed that as a seller I have
that responsibility, but that I did list it correctly. I told him that if he
can show me the listing I should have listed the piece under, I will refund him
for the part. Haven't heard back from him yet.


Hopefully everything will get worked out, though if there is a distinct color
difference in the print, then I do feel that the listing should be split. I just
have no proof or evidence of such, only this customer's complaint.
 Author: psusaxman2000 View Messages Posted By psusaxman2000
 Posted: May 25, 2021 08:28
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 27 times
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psusaxman2000 (291)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Apr 19, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricktopulous
In Problem, firestar246 writes:
  I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01) or separated listings (like what happened
to 92747pb01). The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.

It's not possible to list a part just under the alternate number. Even if
you search for the alternate, the "master" number is what appears. If there
is no separate listing, then there is no difference for BL to truly separate
them.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: May 25, 2021 08:39
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 25 times
 Topic: Problem
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tons_of_bricks (12725)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Problem, psusaxman2000 writes:
.
  
It's not possible to list a part just under the alternate number. Even if
you search for the alternate, the "master" number is what appears. If there
is no separate listing, then there is no difference for BL to truly separate
them.

I know this, but the customer evidentially doesn't. He has over 100 feedback
and has been a user since 2016, you'd think he'd understand how bricklink
works by now.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: May 25, 2021 09:13
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 28 times
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jennnifer (3531)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Problem, firestar246 writes:
  I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

 
Part No: 87568pb02L  Name: Arm Mechanical, General Grievous with White Pattern on Left
* 
87568pb02L Arm Mechanical, General Grievous with White Pattern on Left
Parts: Minifigure, Body Part

  
He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01)

 
Part No: 2345p01  Name: Panel 3 x 3 x 6 Corner Wall with Black Lines Pattern
* 
2345p01 Panel 3 x 3 x 6 Corner Wall with Black Lines Pattern
Parts: Panel, Decorated

  or separated listings (like what happened
to 92747pb01).

 
Part No: 92747pb01  Name: Minifigure, Shield Elliptical with SW Gungan Patrol Shield Pattern (Undetermined Type)
* 
92747pb01 Minifigure, Shield Elliptical with SW Gungan Patrol Shield Pattern (Undetermined Type)
Parts: Minifigure, Shield
Marked for Deletion

  The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.

I am not sure about the differences, but since BL only has one entry for all
versions, it's up to the buyer to inquire if the seller has the exact variation
they wish to buy. They placed an order for 87568pb02L and you don't have
a crystal ball. ( I assume so, anyway.) I looked quickly and didn't see other
sellers listing this part with a note about the number or print color.

We need our resident Star Wars minifig expert! I only have the older version
so I can't help with the comparison.

Good luck with your buyer... hope they listen to reason.

Jen
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: May 25, 2021 09:58
 Subject: Re: 47566pb02L and 87568pb02L Different?
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 Topic: Problem
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tons_of_bricks (12725)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Problem, jennnifer writes:

  I am not sure about the differences, but since BL only has one entry for all
versions, it's up to the buyer to inquire if the seller has the exact variation
they wish to buy. They placed an order for 87568pb02L and you don't have
a crystal ball. ( I assume so, anyway.) I looked quickly and didn't see other
sellers listing this part with a note about the number or print color.

We need our resident Star Wars minifig expert! I only have the older version
so I can't help with the comparison.

Good luck with your buyer... hope they listen to reason.

Jen

I remember putting the order together and getting that piece, it looked like
a white print to me. My guess is that it isn't as strong of a print, so it
looks gray and slightly out of place on the minifigure he already has. I'm
going to show him this thread. Maybe seeing that others are in agreement with
me will help him understand.
 Author: Turez View Messages Posted By Turez
 Posted: May 25, 2021 11:31
 Subject: Re: 47566pb02L and 87568pb02L Different?
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Turez (43)

Location:  Germany, Niedersachsen
Member Since Contact Type Status
Sep 18, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Zerut
BrickLink Catalog Administrator (?)
In Problem, firestar246 writes:
  I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01) or separated listings (like what happened
to 92747pb01). The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.

According to Brickset the General Grievous figures from 2014, 2018 and 2020 are
exactly the same.

https://brickset.com/article/32950

https://brickset.com/article/52574

If you ask me, small print variations are totally normal, especially for parts
which have been produced over a longer period of time. And white color on those
arms can easily look a bit grayish due to the dark background.
 Author: popsicle View Messages Posted By popsicle
 Posted: May 25, 2021 12:40
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 53 times
 Topic: Problem
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popsicle (6654)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Problem, Turez writes:
  In Problem, firestar246 writes:
  I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01) or separated listings (like what happened
to 92747pb01). The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.

According to Brickset the General Grievous figures from 2014, 2018 and 2020 are
exactly the same.

https://brickset.com/article/32950

https://brickset.com/article/52574

If you ask me, small print variations are totally normal, especially for parts
which have been produced over a longer period of time. And white color on those
arms can easily look a bit grayish due to the dark background.

+1

Inconsistent production quality over the years, due in large measure to production
re/location and the type or quality print used in the new setup. White print
on darker colors is simply accentuated more than other print colors of substandard
quality. Unintentional production variation, iow.

TMK, of course
 Author: randyf View Messages Posted By randyf
 Posted: May 25, 2021 12:31
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 33 times
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randyf (442)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2009 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Bricking Spectre
BrickLink Catalog Administrator (?)
In Problem, firestar246 writes:
  I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01) or separated listings (like what happened
to 92747pb01). The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.


The version with tan printing is
 
Part No: 87568pb01L  Name: Arm Mechanical, General Grievous with Tan Pattern on Left
* 
87568pb01L Arm Mechanical, General Grievous with Tan Pattern on Left
Parts: Minifigure, Body Part

It was released in 2010 and has a Design ID corresponding to that time frame
(the latter 8xxxx and beginning 9xxxx were being used at that time).

The version with white printing is
 
Part No: 87568pb02L  Name: Arm Mechanical, General Grievous with White Pattern on Left
* 
87568pb02L Arm Mechanical, General Grievous with White Pattern on Left
Parts: Minifigure, Body Part

It was first released in 2014 with the old mold number. Then, the mold was redone
and numbered as 47566 for use in the 2018 and 2020 sets.

All this to say, there is no way that the tan version would have ever had 47566
molded into it. Only the white version has the newer mold number.

Cheers,
Randy
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: May 25, 2021 12:34
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 29 times
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tons_of_bricks (12725)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Problem, randyf writes:
  In Problem, firestar246 writes:
  I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01) or separated listings (like what happened
to 92747pb01). The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.


The version with tan printing is
 
Part No: 87568pb01L  Name: Arm Mechanical, General Grievous with Tan Pattern on Left
* 
87568pb01L Arm Mechanical, General Grievous with Tan Pattern on Left
Parts: Minifigure, Body Part

It was released in 2010 and has a Design ID corresponding to that time frame
(the latter 8xxxx and beginning 9xxxx were being used at that time).

The version with white printing is
 
Part No: 87568pb02L  Name: Arm Mechanical, General Grievous with White Pattern on Left
* 
87568pb02L Arm Mechanical, General Grievous with White Pattern on Left
Parts: Minifigure, Body Part

It was first released in 2014 with the old mold number. Then, the mold was redone
and numbered as 47566 for use in the 2018 and 2020 sets.

All this to say, there is no way that the tan version would have ever had 47566
molded into it. Only the white version has the newer mold number.

Cheers,
Randy

Thanks for the info. Customer seems to think there is a third color print of
light gray and that the 47566 always has the light gray and the 87568 always
has the white. I asked for a picture of the piece I sent him next to the figure
he has but he never did.
 Author: randyf View Messages Posted By randyf
 Posted: May 25, 2021 13:28
 Subject: Re: 47566pb02L and 87568pb02L Different?
 Viewed: 33 times
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randyf (442)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2009 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Bricking Spectre
BrickLink Catalog Administrator (?)
In Problem, firestar246 writes:
  In Problem, randyf writes:
  In Problem, firestar246 writes:
  I have a mad buyer because he ordered 87568pb02L and 47566 was stamped on the
piece. According to him: 47566pb02L has a light gray print and 87568pb02L has
a white print.

He himself said he knows that bricklink has 47566pb02L as an alternate item number
to 87568pb02L but also says that I listed on the wrong listing. I got that piece
from a new set and know I listed it correctly.

So is there actually a difference in print between the two? If so, there should
be a note on the listing (like 2345p01) or separated listings (like what happened
to 92747pb01). The buyer is having a very hard time understanding that I didn't
make a mistake. He's saying it's my responsibility to make sure I list
items correctly, which I did.


The version with tan printing is
 
Part No: 87568pb01L  Name: Arm Mechanical, General Grievous with Tan Pattern on Left
* 
87568pb01L Arm Mechanical, General Grievous with Tan Pattern on Left
Parts: Minifigure, Body Part

It was released in 2010 and has a Design ID corresponding to that time frame
(the latter 8xxxx and beginning 9xxxx were being used at that time).

The version with white printing is
 
Part No: 87568pb02L  Name: Arm Mechanical, General Grievous with White Pattern on Left
* 
87568pb02L Arm Mechanical, General Grievous with White Pattern on Left
Parts: Minifigure, Body Part

It was first released in 2014 with the old mold number. Then, the mold was redone
and numbered as 47566 for use in the 2018 and 2020 sets.

All this to say, there is no way that the tan version would have ever had 47566
molded into it. Only the white version has the newer mold number.

Cheers,
Randy

Thanks for the info. Customer seems to think there is a third color print of
light gray and that the 47566 always has the light gray and the 87568 always
has the white. I asked for a picture of the piece I sent him next to the figure
he has but he never did.

Oops. My bad. I read "tan" in your original message instead of "light gray" since
I had just dealt with these parts a couple weeks ago.

The only thing I can think of is print density, then. The color white *is* printed
on dark bluish gray, so it will look light gray if not printed thick enough.