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| | | Author: | edk  | | Posted: | Mar 27, 2011 22:34 | | Subject: | For those who invoice before packing | | Viewed: | 390 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
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| | | | | Author: | BLUSER_218284 | | Posted: | Mar 27, 2011 22:37 | | Subject: | Re: For those who invoice before packing | | Viewed: | 110 times | | Topic: | Suggestions | |
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| In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
You can add a second column to your orders received page for payment status.
As soon as I receive the payment I marked as received.
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| | | | | | | Author: | edk | | Posted: | Mar 27, 2011 23:57 | | Subject: | Re: For those who invoice before packing | | Viewed: | 87 times | | Topic: | Suggestions | |
|
| In Suggestions, TheBrickHouse writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
You can add a second column to your orders received page for payment status.
As soon as I receive the payment I marked as received.
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correct, but that is not what I was asking for.
Ed
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| | | | | Author: | Black_Armor | | Posted: | Mar 28, 2011 00:21 | | Subject: | Re: For those who invoice before packing | | Viewed: | 85 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
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| | | | | | | Author: | edk | | Posted: | Mar 28, 2011 01:39 | | Subject: | Re: For those who invoice before packing | | Viewed: | 111 times | | Topic: | Suggestions | |
|
| In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
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| | | | | | | | | Author: | bb186511 | | Posted: | Mar 28, 2011 02:07 | | Subject: | Re: For those who invoice before packing | | Viewed: | 70 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
I vote yes and completely agree. It is a pain to pull a 150.00 order to put it
in packed or ready status and then no payment is made. Then it takes forever
to go through and put everything back.
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| | | | | | | | | Author: | Bricktrain | | Posted: | Mar 28, 2011 02:15 | | Subject: | Re: For those who invoice before packing | | Viewed: | 60 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
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| | | | | | | | | | | Author: | bb186511 | | Posted: | Mar 28, 2011 02:17 | | Subject: | Re: For those who invoice before packing | | Viewed: | 85 times | | Topic: | Suggestions | |
|
| In Suggestions, Bricktrain writes:
| | In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
|
 Oh boy
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| | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 09:49 | | Subject: | Re: For those who invoice before packing | | Viewed: | 50 times | | Topic: | Suggestions | |
|
| In Suggestions, Bricktrain writes:
| | In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
|
I am just asking for an honest/accurate setting for sellers who invoice BEFORE
pulling the order. None of the current choices do this. If I select ready as
suggested, I am misleading a buyer because I have not verified (because order
is not pulled) the contents.I have always used processing which is the current
closest setting to the orders actual status.Problem is some people think that
this setting means they cannot pay the invoice sent.
Ed
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| | | | | | | | | | | | | Author: | randyf | | Posted: | Mar 28, 2011 10:40 | | Subject: | Re: For those who invoice before packing | | Viewed: | 49 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | In Suggestions, Bricktrain writes:
| | In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
|
I am just asking for an honest/accurate setting for sellers who invoice BEFORE
pulling the order. None of the current choices do this. If I select ready as
suggested, I am misleading a buyer because I have not verified (because order
is not pulled) the contents.I have always used processing which is the current
closest setting to the orders actual status.Problem is some people think that
this setting means they cannot pay the invoice sent.
Ed
|
Here are my two cents as a buyer: I sure would like you to verify that you have
what I am purchasing before I actually pay for it. If not, you are wasting my
time. That only seems right to me.
Cheers,
Randy
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| | | | | | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 10:53 | | Subject: | Re: For those who invoice before packing | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, randyf writes:
| | In Suggestions, edk writes:
| | In Suggestions, Bricktrain writes:
| | In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
|
I am just asking for an honest/accurate setting for sellers who invoice BEFORE
pulling the order. None of the current choices do this. If I select ready as
suggested, I am misleading a buyer because I have not verified (because order
is not pulled) the contents.I have always used processing which is the current
closest setting to the orders actual status.Problem is some people think that
this setting means they cannot pay the invoice sent.
Ed
|
Here are my two cents as a buyer: I sure would like you to verify that you have
what I am purchasing before I actually pay for it. If not, you are wasting my
time. That only seems right to me.
Cheers,
Randy
|
I have (when uploading inventory) done this already (mistakes happen as I AM
human and Not perfect)I do verify before shipping,contact a buyer IF there is
an issue. When you can guarantee that every buyer will pay I will pull first.
Spending an hour to pull an order only to have to spend another hour putting
it back due to a non paying buyer is very frustrating.
Ed
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| | | | | | | | | | | | | | | | | Author: | randyf | | Posted: | Mar 28, 2011 11:33 | | Subject: | Re: For those who invoice before packing | | Viewed: | 42 times | | Topic: | Suggestions | |
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| | | I have (when uploading inventory) done this already (mistakes happen as I AM
human and Not perfect)I do verify before shipping,contact a buyer IF there is
an issue. When you can guarantee that every buyer will pay I will pull first.
|
So every buyer is treated as some schmuck who is not going to pay until they
have paid?!? Nice...
Randy
| | Spending an hour to pull an order only to have to spend another hour putting
it back due to a non paying buyer is very frustrating.
Ed
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| | | | | | | | | | | | | | | | | | | Author: | ToriHada | | Posted: | Mar 28, 2011 11:41 | | Subject: | Re: For those who invoice before packing | | Viewed: | 58 times | | Topic: | Suggestions | |
|
| In Suggestions, randyf writes:
| | | | I have (when uploading inventory) done this already (mistakes happen as I AM
human and Not perfect)I do verify before shipping,contact a buyer IF there is
an issue. When you can guarantee that every buyer will pay I will pull first.
|
So every buyer is treated as some schmuck who is not going to pay until they
have paid?!? Nice...
Randy
| | Spending an hour to pull an order only to have to spend another hour putting
it back due to a non paying buyer is very frustrating.
Ed
|
|
Relax guys! There *IS* a middle ground here. Randy, when you open a shop and
start selling here THEN you will know how frustrating it can be to pick, pack
and invoice an order - only to have it go unpaid and then have to physically
return everything to your storage. Ed, as a seller I have found that experienced
buyers very rarely NPB. Thus, a nice compromise I do is that I invoice first
only if the buyer is new or "newish" or has a history of NPBs or order cancelations
or if the order has a great many lots. It IS awkward to have to refund shortages
after payment has already been made and most buyers can tolerate and forgive
delayed invoicing much better than delayed shipping.
Thor
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| | | | | | | | | | | | | | | | | | | | | Author: | randyf | | Posted: | Mar 28, 2011 12:07 | | Subject: | Re: For those who invoice before packing | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, randyf writes:
| | | | I have (when uploading inventory) done this already (mistakes happen as I AM
human and Not perfect)I do verify before shipping,contact a buyer IF there is
an issue. When you can guarantee that every buyer will pay I will pull first.
|
So every buyer is treated as some schmuck who is not going to pay until they
have paid?!? Nice...
Randy
| | Spending an hour to pull an order only to have to spend another hour putting
it back due to a non paying buyer is very frustrating.
Ed
|
|
Relax guys! There *IS* a middle ground here. Randy, when you open a shop and
start selling here THEN you will know how frustrating it can be to pick, pack
and invoice an order - only to have it go unpaid and then have to physically
return everything to your storage. Ed, as a seller I have found that experienced
buyers very rarely NPB. Thus, a nice compromise I do is that I invoice first
only if the buyer is new or "newish" or has a history of NPBs or order cancelations
or if the order has a great many lots. It IS awkward to have to refund shortages
after payment has already been made and most buyers can tolerate and forgive
delayed invoicing much better than delayed shipping.
Thor
|
No problem here. I wasn't getting upset. Just making an observation. I can definitely
not attest to what it is like to run a shop, so my opinion only considers my
circumstances as a buyer. I just think that when sellers let a few bad apples
take away their general faith in buyers to do the right thing, it diminishes
my view of those sellers being able to treat me with the respect I deserve as
a patron of your store.
Cheers,
Randy
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| | | | | | | | | | | | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 12:38 | | Subject: | Re: For those who invoice before packing | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, randyf writes:
| | | | I have (when uploading inventory) done this already (mistakes happen as I AM
human and Not perfect)I do verify before shipping,contact a buyer IF there is
an issue. When you can guarantee that every buyer will pay I will pull first.
|
So every buyer is treated as some schmuck who is not going to pay until they
have paid?!? Nice...
Randy
| | Spending an hour to pull an order only to have to spend another hour putting
it back due to a non paying buyer is very frustrating.
Ed
|
|
Relax guys! There *IS* a middle ground here. Randy, when you open a shop and
start selling here THEN you will know how frustrating it can be to pick, pack
and invoice an order - only to have it go unpaid and then have to physically
return everything to your storage. Ed, as a seller I have found that experienced
buyers very rarely NPB. Thus, a nice compromise I do is that I invoice first
only if the buyer is new or "newish" or has a history of NPBs or order cancelations
or if the order has a great many lots. It IS awkward to have to refund shortages
after payment has already been made and most buyers can tolerate and forgive
delayed invoicing much better than delayed shipping.
Thor
|
I do find that with quick invoicing (only possible with invoice before pulling)I
have a lower number of NPB's.I think I am able to catch the new/newish buyer
while the order is still fresh in their mind and/or they are still on their computer.
Overall a quicker order placed to shipped timeframe.
The order I received that would have been the scariest to pull first was 3,100
parts in 1,100 lots(these numbers are close but not 100%,seems it averaged 2.5
pcs. per lot).Imagine if this would have been pulled and restocked due to NPB.Ouch!
In the end I was 1 part off (LBG panel listed as LG)I sent LBG with a refund/explaination
and an offer to send correct LG later.
Ed
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| | | | | | | | | | | | | | | | | | | | | | | Author: | ToriHada | | Posted: | Mar 28, 2011 12:48 | | Subject: | Re: For those who invoice before packing | | Viewed: | 59 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | In Suggestions, fosterbengoshi writes:
| | In Suggestions, randyf writes:
| | | | I have (when uploading inventory) done this already (mistakes happen as I AM
human and Not perfect)I do verify before shipping,contact a buyer IF there is
an issue. When you can guarantee that every buyer will pay I will pull first.
|
So every buyer is treated as some schmuck who is not going to pay until they
have paid?!? Nice...
Randy
| | Spending an hour to pull an order only to have to spend another hour putting
it back due to a non paying buyer is very frustrating.
Ed
|
|
Relax guys! There *IS* a middle ground here. Randy, when you open a shop and
start selling here THEN you will know how frustrating it can be to pick, pack
and invoice an order - only to have it go unpaid and then have to physically
return everything to your storage. Ed, as a seller I have found that experienced
buyers very rarely NPB. Thus, a nice compromise I do is that I invoice first
only if the buyer is new or "newish" or has a history of NPBs or order cancelations
or if the order has a great many lots. It IS awkward to have to refund shortages
after payment has already been made and most buyers can tolerate and forgive
delayed invoicing much better than delayed shipping.
Thor
|
I do find that with quick invoicing (only possible with invoice before pulling)I
have a lower number of NPB's.I think I am able to catch the new/newish buyer
while the order is still fresh in their mind and/or they are still on their computer.
Overall a quicker order placed to shipped timeframe.
The order I received that would have been the scariest to pull first was 3,100
parts in 1,100 lots(these numbers are close but not 100%,seems it averaged 2.5
pcs. per lot).Imagine if this would have been pulled and restocked due to NPB.Ouch!
In the end I was 1 part off (LBG panel listed as LG)I sent LBG with a refund/explaination
and an offer to send correct LG later.
Ed
|
How many days did it take you to pick and pack 1100 lots? And, regarding that
one missing part, did you give the buyer the option to cancel the entire order?
There are some here who think buyers should have the right to cancel an order
even if a single penny part is missing from a 100 lot $100 order. But for me,
I handle such a situation with more balance and reason. I will, of course, let
the buyer know what is missing and offer to credit or coupon them (usually 2-3
times the value) for the missing item. If a substantial part of the order is
missing, I will allow the buyer to cancel it with no hard feelings. But not for
1 or 2 cheap common parts. If it really is that much of a problem for the buyer,
I will just purchase those missing items elsewhere and have them shipped to the
buyer at my expense. But I am not going to cancel a 100 lot $100 order over one
missing penny part. Let's be reasonable folks.
Thor
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 12:51 | | Subject: | (Cancelled) | | Viewed: | 33 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 12:58 | | Subject: | Re: For those who invoice before packing | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| | | | |
I do find that with quick invoicing (only possible with invoice before pulling)I
have a lower number of NPB's.I think I am able to catch the new/newish buyer
while the order is still fresh in their mind and/or they are still on their computer.
Overall a quicker order placed to shipped timeframe.
The order I received that would have been the scariest to pull first was 3,100
parts in 1,100 lots(these numbers are close but not 100%,seems it averaged 2.5
pcs. per lot).Imagine if this would have been pulled and restocked due to NPB.Ouch!
In the end I was 1 part off (LBG panel listed as LG)I sent LBG with a refund/explaination
and an offer to send correct LG later.
Ed
|
How many days did it take you to pick and pack 1100 lots? And, regarding that
one missing part, did you give the buyer the option to cancel the entire order?
There are some here who think buyers should have the right to cancel an order
even if a single penny part is missing from a 100 lot $100 order. But for me,
I handle such a situation with more balance and reason. I will, of course, let
the buyer know what is missing and offer to credit or coupon them (usually 2-3
times the value) for the missing item. If a substantial part of the order is
missing, I will allow the buyer to cancel it with no hard feelings. But not for
1 or 2 cheap common parts. If it really is that much of a problem for the buyer,
I will just purchase those missing items elsewhere and have them shipped to the
buyer at my expense. But I am not going to cancel a 100 lot $100 order over one
missing penny part. Let's be reasonable folks.
Thor
|
It was off and on over a 2 day period.I had to set it aside at times for sanity.This
was one of those rare occourences where I did not give the option to cancel.As
you said let's be reasonable. I did give refund,sent off color part and offer
to ship the correct color shortly.If I recall correctly I ordered the part and
sent it a week or so later at my expense.
Just for some of you,(Randy  ) I just packed an order before invoicing. It
was 100 pcs. in 6 lots,no problem if I have to restock as it only took 2 minutes
to pull. My inventory was 100% accurate also.
Ed
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 13:05 | | Subject: | Re: For those who invoice before packing | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, randyf writes:
| | | | I have (when uploading inventory) done this already (mistakes happen as I AM
human and Not perfect)I do verify before shipping,contact a buyer IF there is
an issue. When you can guarantee that every buyer will pay I will pull first.
|
So every buyer is treated as some schmuck who is not going to pay until they
have paid?!? Nice...
Randy
|
Sorry you feel that by invoicing before pulling an order is treating you as a
Schmuck.
Basically I treat most every order the same,Invoice quickly before pulling,set
status to processing,If time allows/in the mood, start to pull/completely pull
order before payment is received.
If you start selling and run into a streak of NPB's where you have to return
parts to inventory you will understand how much time/effort one can lose.
Ed
| |
| | Spending an hour to pull an order only to have to spend another hour putting
it back due to a non paying buyer is very frustrating.
Ed
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | ToriHada | | Posted: | Mar 28, 2011 11:04 | | Subject: | Re: For those who invoice before packing | | Viewed: | 52 times | | Topic: | Suggestions | |
|
| I find this and similar discussions quite interesting. Years ago, when we were
debating whether to show weights in the cart and order details, it was argued
that using these weights to determine shipping and invoice buyers before actually
picking and packing orders would upset buyers if it were later found that one
or more items were missing from an order. The pro-weight lobby argued that "good"
sellers maintained accurate inventories, that shortages were an infrequent occurrence,
and that buyers could easily be refunded for anything that was missing. Essentially,
they argued that this was "no big deal". I think Randy's comment nicely illustrates
that this *IS* a big deal for some buyers. I also recall reading another recent
post from an experienced buyer with much feedback who felt that invoicing before
packing showed the seller's lack of trust in the buyer. And then there are the
repeated complaints about sellers who immediately invoice before doing any work
on an order and then take a week or two to ship paid orders. I also find it interesting
to note that some sellers who used these weights to invoice buyers before picking
and packing orders have now stopped doing so precisely because of the problem
of occasional shortages. Hmmm... is the pendulum now swinging the other way?
Just sayin'...  These weights do have some usefulness. But we need to remember
their limitations ... and good customer service whenever anything unexpected
occurs.
Thor
In Suggestions, randyf writes:
| | Here are my two cents as a buyer: I sure would like you to verify that you have
what I am purchasing before I actually pay for it. If not, you are wasting my
time. That only seems right to me.
Cheers,
Randy
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 11:18 | | Subject: | Re: For those who invoice before packing | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | I find this and similar discussions quite interesting. Years ago, when we were
debating whether to show weights in the cart and order details, it was argued
that using these weights to determine shipping and invoice buyers before actually
picking and packing orders would upset buyers if it were later found that one
or more items were missing from an order. The pro-weight lobby argued that "good"
sellers maintained accurate inventories, that shortages were an infrequent occurrence,
and that buyers could easily be refunded for anything that was missing. Essentially,
they argued that this was "no big deal". I think Randy's comment nicely illustrates
that this *IS* a big deal for some buyers. I also recall reading another recent
post from an experienced buyer with much feedback who felt that invoicing before
packing showed the seller's lack of trust in the buyer. And then there are the
repeated complaints about sellers who immediately invoice before doing any work
on an order and then take a week or two to ship paid orders. I also find it interesting
to note that some sellers who used these weights to invoice buyers before picking
and packing orders have now stopped doing so precisely because of the problem
of occasional shortages. Hmmm... is the pendulum now swinging the other way?
Just sayin'... These weights do have some usefulness. But we need to remember
their limitations ... and good customer service whenever anything unexpected
occurs.
Thor
|
In the end it all boils down to the level of customer service.You know that I
do NOT take a week to pack and ship your order(most every order is shipped within
24 hours of pmt.)once it has been paid for.
Take for example the last 3 orders I have placed. Most recent I was invoiced
AFTER it was pulled with a credit amount,NO mention of why,NO offer to cancel
because seller did Not have all ordered parts,Just an invoice to pay, I had to
ask to find out what the seller had a problem with.The order before that the
seller did not have all ordered and also NEVER let me know what or why(also pulled
before invoicing).The 3rd order was just placed so I am waiting on that.
In these two examples the seller followed what you are considering correct procedure
by pulling first but NOT allowing the buyer the option of canceling because of
seller error.
As I have stressed I am just asking for an Honest setting(I could set to ready
but as I noted earlier it is misleading) for sellers who invoice first.If that
makes me a bad seller then so be it.
Ed
| | In Suggestions, randyf writes:
| | Here are my two cents as a buyer: I sure would like you to verify that you have
what I am purchasing before I actually pay for it. If not, you are wasting my
time. That only seems right to me.
Cheers,
Randy
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | ToriHada | | Posted: | Mar 28, 2011 11:30 | | Subject: | (Cancelled) | | Viewed: | 51 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 11:47 | | Subject: | Re: For those who invoice before packing | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| | |
I don't know why anyone would think this makes you a bad seller. I think your
suggestion makes sense.
Thor
|
I could see you pulling first because you have 1384 lots available so I would
think your orders consist of larger qty. per lot than some sellers.
I have 11,132 lots (8 x yours) which often leads to many small qty. lots.
It is not tough to pull a few high qty. lots(I do this in such cases) and put
them back if no pay, but to pull 300 parts in 150 lots (just an example which
is a reality at times) is Very time consuming to put back in case of non pay.
I do pack orders before payment quite often (shows trust in buyers).Once in a
while this is a pain if the buyer decides to add to the order after I have printed
the picking slip but before they have paid.
With invoicing first I can speed things up a bit compared to having the buyer
wait a day or 2 for the order to be physically pulled.
In my expierence I have more NPB's than error's in inventory.I Always(very rarely
if it is one part out of 1,000 I will give a refund/explaination of what was
short and ship) give the customer an out if I do have an issue.
Ed
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | Author: | randyf | | Posted: | Mar 28, 2011 12:16 | | Subject: | Re: For those who invoice before packing | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | | |
I don't know why anyone would think this makes you a bad seller. I think your
suggestion makes sense.
Thor
|
I could see you pulling first because you have 1384 lots available so I would
think your orders consist of larger qty. per lot than some sellers.
I have 11,132 lots (8 x yours) which often leads to many small qty. lots.
It is not tough to pull a few high qty. lots(I do this in such cases) and put
them back if no pay, but to pull 300 parts in 150 lots (just an example which
is a reality at times) is Very time consuming to put back in case of non pay.
I do pack orders before payment quite often (shows trust in buyers).Once in a
while this is a pain if the buyer decides to add to the order after I have printed
the picking slip but before they have paid.
With invoicing first I can speed things up a bit compared to having the buyer
wait a day or 2 for the order to be physically pulled.
In my expierence I have more NPB's than error's in inventory.I Always(very rarely
if it is one part out of 1,000 I will give a refund/explaination of what was
short and ship) give the customer an out if I do have an issue.
Ed
|
Although I have a disagreement with your methods as stated in my other posts,
you sound like a very reasonable and trustworthy seller. In fact, I was browsing
your store just last night. No hard feelings!
Cheers,
Randy
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | bb186511 | | Posted: | Mar 28, 2011 13:10 | | Subject: | Re: For those who invoice before packing | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, randyf writes:
| | In Suggestions, edk writes:
| | In Suggestions, Bricktrain writes:
| | In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
|
I am just asking for an honest/accurate setting for sellers who invoice BEFORE
pulling the order. None of the current choices do this. If I select ready as
suggested, I am misleading a buyer because I have not verified (because order
is not pulled) the contents.I have always used processing which is the current
closest setting to the orders actual status.Problem is some people think that
this setting means they cannot pay the invoice sent.
Ed
|
Here are my two cents as a buyer: I sure would like you to verify that you have
what I am purchasing before I actually pay for it. If not, you are wasting my
time. That only seems right to me.
Cheers,
Randy
|
Thats a good point but flip it around now. It is a waste of a sellers time when
a buyer purchases a large order we go through the trouble to pull it and then
they dont pay. Then we have to go through the process of putting it back. It
is a lengthy process and waste of time. I may make a mistake now and then but
I would be willing to bet my inventory is 99% accurate. The amount of non paying
buyers is on the rise. I currently have 4 who will not respond to emails and
they are most going on 3 weeks old. 2 of those are pulled with lots of items
on them. It is going to take forever to put it all back when I complete the NPB.
For the most part bricklinks weights are close enough to give an accurate quote.
I for one am tired of packing orders and wasting packaging materials because
of dead beat buyers who will not pay. I love the ones who do and they get swift
curtious service from me but it is the ones who dont who make it difficult. This
is a good idea and there is no reason not to add it. The thing is someone needs
to try to see what is is asking. To many people argue just to argue. What he
is saying makes perfect sense.
Gary
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | ToriHada | | Posted: | Mar 28, 2011 13:18 | | Subject: | (Cancelled) | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | bb186511 | | Posted: | Mar 28, 2011 13:37 | | Subject: | Re: For those who invoice before packing | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, Garys_Toys writes:
| | In Suggestions, randyf writes:
| | In Suggestions, edk writes:
| | In Suggestions, Bricktrain writes:
| | In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
|
I am just asking for an honest/accurate setting for sellers who invoice BEFORE
pulling the order. None of the current choices do this. If I select ready as
suggested, I am misleading a buyer because I have not verified (because order
is not pulled) the contents.I have always used processing which is the current
closest setting to the orders actual status.Problem is some people think that
this setting means they cannot pay the invoice sent.
Ed
|
Here are my two cents as a buyer: I sure would like you to verify that you have
what I am purchasing before I actually pay for it. If not, you are wasting my
time. That only seems right to me.
Cheers,
Randy
|
Thats a good point but flip it around now. It is a waste of a sellers time when
a buyer purchases a large order we go through the trouble to pull it and then
they dont pay. Then we have to go through the process of putting it back. It
is a lengthy process and waste of time. I may make a mistake now and then but
I would be willing to bet my inventory is 99% accurate. The amount of non paying
buyers is on the rise. I currently have 4 who will not respond to emails and
they are most going on 3 weeks old. 2 of those are pulled with lots of items
on them. It is going to take forever to put it all back when I complete the NPB.
For the most part bricklinks weights are close enough to give an accurate quote.
I for one am tired of packing orders and wasting packaging materials because
of dead beat buyers who will not pay. I love the ones who do and they get swift
curtious service from me but it is the ones who dont who make it difficult. This
is a good idea and there is no reason not to add it. The thing is someone needs
to try to see what is is asking. To many people argue just to argue. What he
is saying makes perfect sense.
Gary
|
But but but... the buyer is always right, yes?!? Even the ones who don't pay?
|
Like I said Foster I love my buyers and most of them pay. But there is a growing
number of people who dont. I have the others site to tend to as well as 2 websites
(one in process) so anything that saves me time I am in favor with. I think you
can vouch I ship secure, accurate, and fast. My inventory is accurate and I take
care of my buyers. But but but there is things that can make it easier for the
seller and clearer for the buyer. I feel like this is one of them.
Gary
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | randyf | | Posted: | Mar 28, 2011 14:21 | | Subject: | Re: For those who invoice before packing | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, Garys_Toys writes:
| | In Suggestions, randyf writes:
| | In Suggestions, edk writes:
| | In Suggestions, Bricktrain writes:
| | In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
|
I am just asking for an honest/accurate setting for sellers who invoice BEFORE
pulling the order. None of the current choices do this. If I select ready as
suggested, I am misleading a buyer because I have not verified (because order
is not pulled) the contents.I have always used processing which is the current
closest setting to the orders actual status.Problem is some people think that
this setting means they cannot pay the invoice sent.
Ed
|
Here are my two cents as a buyer: I sure would like you to verify that you have
what I am purchasing before I actually pay for it. If not, you are wasting my
time. That only seems right to me.
Cheers,
Randy
|
Thats a good point but flip it around now. It is a waste of a sellers time when
a buyer purchases a large order we go through the trouble to pull it and then
they dont pay. Then we have to go through the process of putting it back. It
is a lengthy process and waste of time.
|
I agree 100% with this. I never said I didn't.
| | I may make a mistake now and then but I would be willing to bet my inventory is 99%
accurate.
|
As a buyer, I have no idea how accurate anyone's inventory is before ordering.
It is up to the seller to ensure that accuracy, and I just think it is nice to
know that I am getting exactly what I paid for before I pay. There is nothing
wrong with that line of thinking. Yes, mistakes will happen, but catching some
mistakes before they happen will also save some headaches, no? It is obviously
up to each seller which side of the equation they would rather save time on.
| | The amount of non paying
buyers is on the rise. I currently have 4 who will not respond to emails and
they are most going on 3 weeks old. 2 of those are pulled with lots of items
on them. It is going to take forever to put it all back when I complete the NPB.
For the most part bricklinks weights are close enough to give an accurate quote.
I for one am tired of packing orders and wasting packaging materials because
of dead beat buyers who will not pay. I love the ones who do and they get swift
curtious service from me but it is the ones who dont who make it difficult. This
is a good idea and there is no reason not to add it.
|
I never said I thought it was a bad idea.
| | The thing is someone needs
to try to see what is is asking. To many people argue just to argue.
|
I was not arguing just to argue. In fact, I wasn't even arguing. I was merely
stating my opinion as a buyer.
Cheers,
Randy
| | What he is saying makes perfect sense.
Gary
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | bb186511 | | Posted: | Mar 28, 2011 15:51 | | Subject: | Re: For those who invoice before packing | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, randyf writes:
| | In Suggestions, Garys_Toys writes:
| | In Suggestions, randyf writes:
| | In Suggestions, edk writes:
| | In Suggestions, Bricktrain writes:
| | In Suggestions, edk writes:
| | In Suggestions, Black_Armor writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
I understand what you mean but why not just put the order status to "Ready" ?
It works the same way.
Erwin
|
Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
http://www.bricklink.com/help.asp?helpID=41
|
I am just asking for an honest/accurate setting for sellers who invoice BEFORE
pulling the order. None of the current choices do this. If I select ready as
suggested, I am misleading a buyer because I have not verified (because order
is not pulled) the contents.I have always used processing which is the current
closest setting to the orders actual status.Problem is some people think that
this setting means they cannot pay the invoice sent.
Ed
|
Here are my two cents as a buyer: I sure would like you to verify that you have
what I am purchasing before I actually pay for it. If not, you are wasting my
time. That only seems right to me.
Cheers,
Randy
|
Thats a good point but flip it around now. It is a waste of a sellers time when
a buyer purchases a large order we go through the trouble to pull it and then
they dont pay. Then we have to go through the process of putting it back. It
is a lengthy process and waste of time.
|
I agree 100% with this. I never said I didn't.
| | I may make a mistake now and then but I would be willing to bet my inventory is 99%
accurate.
|
As a buyer, I have no idea how accurate anyone's inventory is before ordering.
It is up to the seller to ensure that accuracy, and I just think it is nice to
know that I am getting exactly what I paid for before I pay. There is nothing
wrong with that line of thinking. Yes, mistakes will happen, but catching some
mistakes before they happen will also save some headaches, no? It is obviously
up to each seller which side of the equation they would rather save time on.
| | The amount of non paying
buyers is on the rise. I currently have 4 who will not respond to emails and
they are most going on 3 weeks old. 2 of those are pulled with lots of items
on them. It is going to take forever to put it all back when I complete the NPB.
For the most part bricklinks weights are close enough to give an accurate quote.
I for one am tired of packing orders and wasting packaging materials because
of dead beat buyers who will not pay. I love the ones who do and they get swift
curtious service from me but it is the ones who dont who make it difficult. This
is a good idea and there is no reason not to add it.
|
I never said I thought it was a bad idea.
| | The thing is someone needs
to try to see what is is asking. To many people argue just to argue.
|
I was not arguing just to argue. In fact, I wasn't even arguing. I was merely
stating my opinion as a buyer.
Cheers,
Randy
| | What he is saying makes perfect sense.
Gary
|
|
Randy please understand that wasnt directed at you by any means. I was just doing
the same, stating my opinion.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | plasmachild | | Posted: | Mar 28, 2011 05:28 | | Subject: | Re: For those who invoice before packing | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| | | Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
The "My Bricklink" homepage already gives the buyer an order invoiced not yet
paid notification that is not cleared til they mark it paid.
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 09:45 | | Subject: | Re: For those who invoice before packing | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, plasmachild writes:
| | | | Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
The "My Bricklink" homepage already gives the buyer an order invoiced not yet
paid notification that is not cleared til they mark it paid.
|
That does not mean they understand.
Ed
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | plasmachild | | Posted: | Mar 28, 2011 13:47 | | Subject: | Re: For those who invoice before packing | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | In Suggestions, plasmachild writes:
| | | | Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
The "My Bricklink" homepage already gives the buyer an order invoiced not yet
paid notification that is not cleared til they mark it paid.
|
That does not mean they understand.
Ed
|
Someone who does not understand "order invoiced not yet paid" probably won't
understand processing vs ready or even where to look for that status.
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| | | | | | | | | | | | | | | Author: | edk | | Posted: | Mar 28, 2011 15:48 | | Subject: | Re: For those who invoice before packing | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, plasmachild writes:
| | In Suggestions, edk writes:
| | In Suggestions, plasmachild writes:
| | | | Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
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The "My Bricklink" homepage already gives the buyer an order invoiced not yet
paid notification that is not cleared til they mark it paid.
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That does not mean they understand.
Ed
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Someone who does not understand "order invoiced not yet paid" probably won't
understand processing vs ready or even where to look for that status.
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Correct. Most answers can be found on Bl somewhere,Sometimes easier to find than
others.Most Newer buyers will have a tougher time finding answers or definitions.
I was just asking for this to have an order status setting for those who invoice
before packing and one that might show the buyer that it is OK to pay even though
the status says processing.To me processing best fits as it is not packed or
ready.
Maybe a new setting worded INVOICED would be better than awaiting payment with
a definition that says.... invoice sent/pending payment,order may or may not
have been packed for shipping at this moment.
Ed
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| | | | | | | | | | | | | | | | | Author: | Brickwilbo | | Posted: | Mar 29, 2011 06:33 | | Subject: | Re: For those who invoice before packing | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, edk writes:
| | In Suggestions, plasmachild writes:
| | In Suggestions, edk writes:
| | In Suggestions, plasmachild writes:
| | | | Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
|
The "My Bricklink" homepage already gives the buyer an order invoiced not yet
paid notification that is not cleared til they mark it paid.
|
That does not mean they understand.
Ed
|
Someone who does not understand "order invoiced not yet paid" probably won't
understand processing vs ready or even where to look for that status.
|
Correct. Most answers can be found on Bl somewhere,Sometimes easier to find than
others.Most Newer buyers will have a tougher time finding answers or definitions.
I was just asking for this to have an order status setting for those who invoice
before packing and one that might show the buyer that it is OK to pay even though
the status says processing.To me processing best fits as it is not packed or
ready.
Maybe a new setting worded INVOICED would be better than awaiting payment with
a definition that says.... invoice sent/pending payment,order may or may not
have been packed for shipping at this moment.
Ed
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Do you mention in the invoice that payment can be made although the status sais
processing?
Invoiced is already shown in the order details.
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| | | | | | | | | | | Author: | Bricktrain | | Posted: | Mar 28, 2011 23:36 | | Subject: | Re: For those who invoice before packing | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, plasmachild writes:
| | | | Just because it is Not really ready and if there were a line that said awaiting
payment a buyer might see this even though they do not think an invoice was sent
(some go into a spam folder and some people do not check for a BL invoice in
theirs)
Ed
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The "My Bricklink" homepage already gives the buyer an order invoiced not yet
paid notification that is not cleared til they mark it paid.
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The buyer has to have this in his settings, and it only shows if the order is
invoiced and status is ready.
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| | | | | Author: | legoman77 | | Posted: | Mar 28, 2011 23:57 | | Subject: | Re: For those who invoice before packing | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
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After reading all this it seems so simple, at least to me.
Get the order, pull the items, pack, weigh the box, figure postage, and then
invoice.
If the buyer does not pay, unpack the box, return the items to inventory, leave
feedback, kick the dog, yell at the spouse and move on.
John P
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| | | | | | | Author: | edk | | Posted: | Mar 29, 2011 00:16 | | Subject: | Re: For those who invoice before packing | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, legoman77 writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
After reading all this it seems so simple, at least to me.
Get the order, pull the items, pack, weigh the box, figure postage, and then
invoice.
If the buyer does not pay, unpack the box, return the items to inventory, leave
feedback, kick the dog, yell at the spouse and move on.
John P
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You are right. It does not take much to grab a set or three to pack and then
unpack to put them back on a shelf into inventory. Try it a few times with 100+
lots and see how much fun that is.
Ed
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| | | | | | | | | Author: | legoman77 | | Posted: | Mar 29, 2011 00:24 | | Subject: | Re: For those who invoice before packing | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | In Suggestions, legoman77 writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
After reading all this it seems so simple, at least to me.
Get the order, pull the items, pack, weigh the box, figure postage, and then
invoice.
If the buyer does not pay, unpack the box, return the items to inventory, leave
feedback, kick the dog, yell at the spouse and move on.
John P
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You are right. It does not take much to grab a set or three to pack and then
unpack to put them back on a shelf into inventory. Try it a few times with 100+
lots and see how much fun that is.
Ed
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It has happened to me, I sell a lot of parts and rather large orders at time
and occasionally the buyer does not pay, so I put them back into inventory.
I do not know if you know I started out with 820,000+ parts.
John P
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| | | | | | | | | Author: | Speciale | | Posted: | Mar 29, 2011 03:19 | | Subject: | Re: For those who invoice before packing | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, edk writes:
| | In Suggestions, legoman77 writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
After reading all this it seems so simple, at least to me.
Get the order, pull the items, pack, weigh the box, figure postage, and then
invoice.
If the buyer does not pay, unpack the box, return the items to inventory, leave
feedback, kick the dog, yell at the spouse and move on.
John P
|
You are right. It does not take much to grab a set or three to pack and then
unpack to put them back on a shelf into inventory. Try it a few times with 100+
lots and see how much fun that is.
Ed
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that is busenis and selling ,you dont can sell if you dont work , when i sold
my first woody it toke me 2 compleet days on the telephone to figure postage
if the buyer dont pay after all that work that is not funny.
regards r
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| | | | | | | | | Author: | Brickwilbo | | Posted: | Mar 29, 2011 06:40 | | Subject: | Re: For those who invoice before packing | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, edk writes:
| | In Suggestions, legoman77 writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
After reading all this it seems so simple, at least to me.
Get the order, pull the items, pack, weigh the box, figure postage, and then
invoice.
If the buyer does not pay, unpack the box, return the items to inventory, leave
feedback, kick the dog, yell at the spouse and move on.
John P
|
You are right. It does not take much to grab a set or three to pack and then
unpack to put them back on a shelf into inventory. Try it a few times with 100+
lots and see how much fun that is.
Ed
|
It's no fun, but it's the risk of doing buisiness.
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| | | | | | | | | | | Author: | ToriHada | | Posted: | Mar 29, 2011 10:28 | | Subject: | (Cancelled) | | Viewed: | 56 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | Brickwilbo | | Posted: | Mar 29, 2011 12:26 | | Subject: | Re: For those who invoice before packing | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, edk writes:
| | In Suggestions, legoman77 writes:
| | In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
|
After reading all this it seems so simple, at least to me.
Get the order, pull the items, pack, weigh the box, figure postage, and then
invoice.
If the buyer does not pay, unpack the box, return the items to inventory, leave
feedback, kick the dog, yell at the spouse and move on.
John P
|
You are right. It does not take much to grab a set or three to pack and then
unpack to put them back on a shelf into inventory. Try it a few times with 100+
lots and see how much fun that is.
Ed
|
It's no fun, but it's the risk of doing buisiness.
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That does not mean sellers can do nothing to minimize it. Risks are everywhere,
but reasonable people do what they can to minimize risks. When you drive a car,
there is always the risk of an accident. To minimize that risk, people wear seatbelts.
Likewise, there is always the risk of an NPB when receiving an order from a BL
buyer. Some sellers choose to minimize this risk by invoicing before picking
and packing certain orders. I see nothing unreasonable in their doing so.
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Me either.
I also see nothing unreasonable in adding a line in the invoice mentioning payment
is expected while the order is in processing-status, because it seems to be unclear
now.
| | How they deal with shortages and other problems that may arise thereafter is a separate
problem. One which can be handled best via prompt courteous communication.
Thor
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| | | | | Author: | Munich_Bricks | | Posted: | Mar 29, 2011 22:51 | | Subject: | Re: For those who invoice before packing | | Viewed: | 52 times | | Topic: | Suggestions | |
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| In Suggestions, edk writes:
| | I use the bricklink weight to figure shipping and send an invoice before pulling
any parts with almost every order.I have had people ask when their order was
finished processing so they could pay.The invoice had been sent and I am only
waiting for payment at this point.
I set the order to processing at time of invoicing because that seems to be the
most accurate status as it is Not packed,ready, or paid for.
I would like to see an additional order status added such as awaiting payment
or whatever anyone wishes to call it so the buyer can see that it is time to
pay the invoice amount that was sent to them.
Ed
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Hi!
May be there is an easy solution to improve the EXISTING system without having
an additional order status etc.
When the selection for the action item "orders invoiced, not yet paid" would
not only include orders with status 'ready' but also 'processing', buyers would
get a hint even if the seller has chosen to invoice before pulling.
Additionally a seller who decides to invoice before pulling the items may give
a little explanation in the invoice.
In general it's quite a big issue to run an order processing system like BrickLink
with different kinds of processing and status systems.
Just my 2 cents
Andreas
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