Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Rick_S.  | | Posted: | Jun 24, 2020 14:28 | | Subject: | Re: Changing rules of feedback | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | In Suggestions, Admin_Russell writes:
| | In Suggestions, SylvainLS writes:
| | In Suggestions, yorbrick writes:
| | […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.
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I think it’s more a “it won’t happen to me” attitude.
Remember HouseOfLogo (and what a real mess it was).
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Yes, and it was a huge ordeal to get that store shut down. I have often thought
of establishing some kind of disciplinary board to handle these high profile
cases. But regardless of the mechanism, honest data from users would be a big
help.
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If you want honest feedback from buyers, then remove feedback for buyers. That
way, they don't have anything to lose by being honest (not that a buyer's
feedback matters anyway). Buyers getting only positives like at ebay is pointless.
You might as well just use the buyer order count instead, it amounts to the same
thing and saves a seller the time of leaving positive feedback.
It would be nice though to have a buyer score based not on the feedback they
received, but the feedback they left. If a buyer continuously leaves negatives
or neutrals as they feel they have the power to do so with no comeback, then
they are the problem. It should not be anonymous either. If they leave a seller
a negative (or multiple negatives), then the seller should have the right to
ban them from continuing to purchase and continue to leave poor feedback. If
a buyer has a problem with say 1 in every 20 orders, then leaving negative feedback
on that scale is fine. However, if they claim they have negative experiences
in 1 in every 2 orders then I imagine they will get added to many stoplists and
should probably be banned themselves.
I think you have to be careful though, giving lots of power to buyers might actually
reduce standards. If a buyer says they have a problem and is probably going to
leave negative feedback anyway no matter what the seller does, then the seller
has no incentive to put things right. And in a similar way, if negatives become
more common and there is some threshold set then there is less of an incentive
to maintain an excellent record when good enough is still enough to keep selling.
I think there is a better way for you to maintain standards than through feedback
though and that is through NSS claims. Not completed ones, but claims. For example,
if a seller continually fails to deliver but refunds when caught and does this
time and time again, why are they allowed to continue getting away with it? Just
refunding when they get a complaint does not mean they are a good seller.
You could always have another box for buyers to fill in when leaving feedback
- asking did you get everything in your order in the stated condition. If a seller
gets below a certain percentage for those, they should be warned. If they continue
to get very low ratings, then they should be banned. Of course, it should only
count if a buyer fills in this information for all of their orders.
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I'd disagree with that assumption, since right now the only negative feedback
I have is as a buyer and I did deserve it I failed in my obligation to the seller.
and as to feedback I have left as both a buyer and seller, they were deserved.
in fact in one case where I was the buyer my feedback along with others helped
to inform the public the seller was a serious problem and even then it took awhile
to get rid of them. https://www.bricklink.com/feedback.asp?viewType=&u=lego_police2
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| Author: | Rick_S. | | Posted: | Jun 24, 2020 11:12 | | Subject: | Re: Changing rules of feedback | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, infinibrix writes:
| | In Suggestions, Admin_Russell writes:
| | That, of course, is the real issue. IMO we need an auxiliary buyer feedback system
that is completely anonymous, where the results are amalgamated before presenting
them (privately) to the seller. These results could then be used to weed out
sellers who consistently perform poorly and lower the reputation of the site.
I have always felt that public feedback was not enough to raise the selling standards
of the site. For many BrickLink sellers, their standards are sky-high and represent
their passion for the hobby. For others, they do nothing but dull the effect
of the excellent sellers, cause problems for us in the Help Desk, and in general
apply a lot of pressure on us to implement a heavy-handed "sellers will only
get paid when the buyer is happy" system where BrickLink controls all the money.
|
The only problems I have with anonymous feedback is that think it may head in
a direction where the feedback left may become even more sinister!
The thing is there are always people out there that look to destroy and ruin
things simply because they can and/or they get a kick out of doing things like
that and similarly there are people who I’m sure would love to put a neutral/negative
against a sellers otherwise flawless feedback simply because they can and have
the power to do so without being bought to task about why they did this?
There may be others that begrudge a seller somewhat simply because they didn’t
agree to discount something when asked? and then you may have other competitor
sellers who may be looking to bring a high performing seller down a few pegs?
From a sellers point of view if I make a right hash of an order or end up
non-intentionally messing the customer around with mistakes, oversights or forgetting
to ship their order and I get a negative then I guess I have to just take that
on the chin but if a buyer leaves what I consider to be unfair negative then
I would at least like to be able to see who has complained and what I have done
wrong so that I can improve or choose to block the buyer if I don’t feel its
justified!
In fact I would also say that perhaps make it common knowledge to everyone using
Bricklink that by choosing to leave a negative for someone you are also choosing
to never deal with that store/person again and so perhaps put in place an auto-blocking
feature?
Presumably if someone leaves a negative they are unhappy with the way a store
performs and in which case for that same person to continue to shop in your store
for a second time would seem a bit sinister to me or am I wrong here?
Either way in some cases I’m sure people will be able to work out who left the
negative feedback anyway based on the feedback comments or the way an email conversations
went beforehand but on the other hand what if a buyer complains and still leaves
positive and yet the seller receives a negative from someone else and wrongly
assumes it’s the buyer who complained meaning you still end up with some retalitory
feedback injustices!
The only way I think this really works is as I’ve mention before with the ebay
style where sellers can’t leave anything but positive feedback for buyers and
buyers can leave whatever they feel appropriate so that the feedback system is
used to help keep all sellers on their toes and performing to high standards.
At the end of the day if there are severe feedback injustices left by buyers
I’m sure they can be reported and removed by admins where appropriate and rather
than rely on sellers feedback to attempt to tackle bad buyers, I’m sure if these
buyers are that that bad it should just be a case of reporting any outrageous
buyer behaviour to the admins so that with enough reported incidents they can
be weeded off the site for good and with it all the feedback they've left
for people!
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problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.
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| Author: | Rick_S. | | Posted: | Jun 24, 2020 01:35 | | Subject: | Re: Changing rules of feedback | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In Suggestions, Admin_Russell writes:
| | In Suggestions, Rick_S. writes:
| | I basically told him the same thing, but the core issue is the buyer has no recourse
to get what is obviously retaliatory feedback removed.
which brings into question how can buyers leave honest feedback when they face
the potential of retaliatory feedback that cannot be removed? such a situation
is a threat to what the feedback system is.
|
That, of course, is the real issue. IMO we need an auxiliary buyer feedback system
that is completely anonymous, where the results are amalgamated before presenting
them (privately) to the seller. These results could then be used to weed out
sellers who consistently perform poorly and lower the reputation of the site.
I have always felt that public feedback was not enough to raise the selling standards
of the site. For many BrickLink sellers, their standards are sky-high and represent
their passion for the hobby. For others, they do nothing but dull the effect
of the excellent sellers, cause problems for us in the Help Desk, and in general
apply a lot of pressure on us to implement a heavy-handed "sellers will only
get paid when the buyer is happy" system where BrickLink controls all the money.
|
Unfortunately such a system would not work well with the seller waiting for money
till buyer receives item, sounds good in theory, but in practice not so well,
one of the things that could be added is like eBay's star system or with
holding feed back till both parties give feedback with neither knowing the other,
then it would be honest feedback from both sides. if neither party is happy then
they can communicate with the other party on getting the feedback removed. which
can only be removed if both parties agree.
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| Author: | Rick_S. | | Posted: | Jun 24, 2020 00:49 | | Subject: | Re: Changing rules of feedback | | Viewed: | 49 times | | Topic: | Suggestions | |
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| In Suggestions, Admin_Russell writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Heartbricker writes:
| | In Suggestions, Rick_S. writes:
| | As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:
Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:
|
I understand the frustration of getting a retaliatory feedback BUT i don't
support interjecting the BL admins into disputes over feedback.
The BL team has enough to do without this added task which is not a revenue producing
nor a productive use of their time.
Having the admin being a referee between two disputing users may result in one
of those users leaving the site which will not be beneficial for the greater
good.
Retaliatory feedback is easy to spot and usually hurts the image of the user
who left it more than the user who received it.
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oh wouldn't be surprised if the seller made it onto a lot of peoples do not
buy from lists since his actions are not those of a good seller. but the whole
reason behind admins and moderators is to moderate between 2 parties, instead
the buyer was forced to file an NSS so as to remove said feedback, do you think
that is better?
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An NSS like that will never stand. It is abuse of the system and admin will remove
it immediately upon notice.
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I basically told him the same thing, but the core issue is the buyer has no recourse
to get what is obviously retaliatory feedback removed.
which brings into question how can buyers leave honest feedback when they face
the potential of retaliatory feedback that cannot be removed? such a situation
is a threat to what the feedback system is.
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 22:26 | | Subject: | Re: Report post button | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | curious how many of those mods are still active moderating?
|
All of them are.
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are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.
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They are volunteers. They aren't required to be here around the clock. 
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yeah but it can be worrisome since if someone posts something that is not to
be posted of an illegal nature and there is no one around to remove it, it can
cause problems for this site, like it did for Majhost.
|
So you want someone standing by in the forums 24/7/365 to make sure that a couple
of spam posts do not last on the forums for more than a little while? I am sorry,
but I don't need BrickLink to be a nanny for everything. People are supposed
to be adults here, and adults can take the time to figure out if something is
legitimate or not. I don't need BrickLink making sure that a "hall monitor"
is staffed all hours of the day, and I don't want the fees that sellers pay
to increase due to the need for said "hall monitor". Not to mention that spam
posts are so rare around here.
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Spam posts are not my concern you should learn what happened to Majhost and almost
happened to Brickshelf because they lacked proper moderation. and then you will
understand my concern since I have seen some issues like that on other sites
happen of late.
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in fact people don't remember but we also had issues almost like that here
too, but had a more active moderation team at that time.
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 22:24 | | Subject: | Re: Report post button | | Viewed: | 29 times | | Topic: | Suggestions | |
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| In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | curious how many of those mods are still active moderating?
|
All of them are.
|
are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.
|
They are volunteers. They aren't required to be here around the clock.
|
yeah but it can be worrisome since if someone posts something that is not to
be posted of an illegal nature and there is no one around to remove it, it can
cause problems for this site, like it did for Majhost.
|
So you want someone standing by in the forums 24/7/365 to make sure that a couple
of spam posts do not last on the forums for more than a little while? I am sorry,
but I don't need BrickLink to be a nanny for everything. People are supposed
to be adults here, and adults can take the time to figure out if something is
legitimate or not. I don't need BrickLink making sure that a "hall monitor"
is staffed all hours of the day, and I don't want the fees that sellers pay
to increase due to the need for said "hall monitor". Not to mention that spam
posts are so rare around here.
|
Spam posts are not my concern you should learn what happened to Majhost and almost
happened to Brickshelf because they lacked proper moderation. and then you will
understand my concern since I have seen some issues like that on other sites
happen of late.
|
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 21:46 | | Subject: | Re: Report post button | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | curious how many of those mods are still active moderating?
|
All of them are.
|
are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.
|
They are volunteers. They aren't required to be here around the clock.
|
yeah but it can be worrisome since if someone posts something that is not to
be posted of an illegal nature and there is no one around to remove it, it can
cause problems for this site, like it did for Majhost.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 21:43 | | Subject: | Re: Changing rules of feedback | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, qwertyboy writes:
| | In Suggestions, Rick_S. writes:
| | the incident is over a seller not shipping a full order, which the buyer left
negative feedback then the seller left retaliatory feedback and the only option
the buyer had was to file an NSS.
|
I get that the buyer wants to have the neg removed, and I am not condoning seller's
behaviour, but posting an NSS just to get rid of a FB is not the way to go. It
is a mis-use of the system. According to the rules, seller did refund the missing
parts, so an NSS is simply not applicable.
Niek.
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I agree an NSS was excessive, but the way the rules are written for removing
negative feedback, that was the buyers only option, since he cannot have retaliatory
feedback removed.
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 20:38 | | Subject: | Re: Changing rules of feedback | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Heartbricker writes:
| | I don’t think it’s fair but I also don’t think that merits an intervention or
an investment of resources.
The retaliatory feedback reflects worse on the person who left it.
As a seller, this feedback wouldn’t cause me to block the buyer- specially considering
the seller who left it has a bad track record.
This has no impact on the buyer, it impacts the seller negatively as it should-
seems like it’s working okay.
It’s not perfect but it doesn’t merit investment of resources.
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Actually you would be wrong, how do people not know the buyer was very difficult
or made outrageous demands or such? you don't all you know is the buyer got
a negative feedback which reflects on him in the negative and you are saying
he has to suffer with it. wouldn't be surprised if this keeps up this site
may lose many potential buyers because they are not allowed to change a grave
injustice to their reputation and you are ok with that.
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Your insinuation of me not caring about buyers experience is a good point for
me to tag out and not waste any further time debating you.
good luck.
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But it is true, you say he should just keep the negative feedback, it is like
you do not care and think nothing should be done about and that I disagree with.
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 20:09 | | Subject: | Re: Changing rules of feedback | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | I don’t think it’s fair but I also don’t think that merits an intervention or
an investment of resources.
The retaliatory feedback reflects worse on the person who left it.
As a seller, this feedback wouldn’t cause me to block the buyer- specially considering
the seller who left it has a bad track record.
This has no impact on the buyer, it impacts the seller negatively as it should-
seems like it’s working okay.
It’s not perfect but it doesn’t merit investment of resources.
|
Actually you would be wrong, how do people not know the buyer was very difficult
or made outrageous demands or such? you don't all you know is the buyer got
a negative feedback which reflects on him in the negative and you are saying
he has to suffer with it. wouldn't be surprised if this keeps up this site
may lose many potential buyers because they are not allowed to change a grave
injustice to their reputation and you are ok with that.
|
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 19:28 | | Subject: | Re: Changing rules of feedback | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | I see, I think that there's blame on both sides here.
This should have been resolved better by the seller as the customer was obviously
not satisfied and was justified to leave a non positive.
The seller fell short and obviously didn't provide a satisfactory solution
to the buyer- and escalated the matter by leaving non positive.
The buyer abused the NSS system as a result of the seller's behavior.
This could be looked at in a couple ways- the feedback system wasn't abused
here- the NSS system was abused.
Our store puts more emphasis on customer experience so we would have sent the
piece or would have made a plea for the buyer to see what would be a reasonable
solution.
We also notify our buyers before shipping an order that is short to give them
an option to cancel.
I do think it is reasonable to spend $4 to repair a 7 cent mistake- but i believe
in taking full responsibility for my mistakes.
Two adults should be able to resolve their disputes- no need for a nanny.
the NSS was an abuse of BL TOS and requires interjection by admin- the feedback
system doesn't.
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and yet the buyer is stuck with a negative he does not deserve and you do not
think that needs to be fixed?
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 18:39 | | Subject: | Re: Changing rules of feedback | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Heartbricker writes:
| | In Suggestions, Rick_S. writes:
| | As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:
Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:
|
I understand the frustration of getting a retaliatory feedback BUT i don't
support interjecting the BL admins into disputes over feedback.
The BL team has enough to do without this added task which is not a revenue producing
nor a productive use of their time.
Having the admin being a referee between two disputing users may result in one
of those users leaving the site which will not be beneficial for the greater
good.
Retaliatory feedback is easy to spot and usually hurts the image of the user
who left it more than the user who received it.
|
oh wouldn't be surprised if the seller made it onto a lot of peoples do not
buy from lists since his actions are not those of a good seller. but the whole
reason behind admins and moderators is to moderate between 2 parties, instead
the buyer was forced to file an NSS so as to remove said feedback, do you think
that is better?
|
Not sure which seller you are speaking of.
Buyers filing NSS to remove feedback is a violation against bricklinks' TOS
therefore does require interjection- retaliatory feedback isn't.
The case you described is very rare.
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the incident is over a seller not shipping a full order, which the buyer left
negative feedback then the seller left retaliatory feedback and the only option
the buyer had was to file an NSS.
read this entire forum chain to get at why I posted this:
https://www.bricklink.com/message.asp?ID=1205906
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 18:23 | | Subject: | Re: Changing rules of feedback | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | In Suggestions, Rick_S. writes:
| | As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:
Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:
|
I understand the frustration of getting a retaliatory feedback BUT i don't
support interjecting the BL admins into disputes over feedback.
The BL team has enough to do without this added task which is not a revenue producing
nor a productive use of their time.
Having the admin being a referee between two disputing users may result in one
of those users leaving the site which will not be beneficial for the greater
good.
Retaliatory feedback is easy to spot and usually hurts the image of the user
who left it more than the user who received it.
|
oh wouldn't be surprised if the seller made it onto a lot of peoples do not
buy from lists since his actions are not those of a good seller. but the whole
reason behind admins and moderators is to moderate between 2 parties, instead
the buyer was forced to file an NSS so as to remove said feedback, do you think
that is better?
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 18:11 | | Subject: | Re: Changing rules of feedback | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, Tracyd writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Tracyd writes:
| | The definition of retaliatory is in the eye of the beholder. If I think I did
everything right and did not deserve the feedback left for me then it is not
deserved. But the other party thinks they are right and it should stand. This
would make Bricklink the final judge and jury of feedback. I look at seller's
feedback and the buyer's feedback if I am evaluating a seller. Some buyers
are unhappy at every little thing. Some sellers overreact to even the smallest
criticism.
|
yes that is why it should be an option to let the admin decide, take this recent
case into question, this buyer received negative feedback because of negative
feedback he left the seller who failed to deliver items the buyer bought and
refused to deal with the situation, the seller deserved the negative feedback,
the buyer did not and it is obviously retaliatory in nature:
https://www.bricklink.com/feedback.asp?u=sludgemonster
|
The retaliation came for the NSS charge. They shipped, missing item was refunded,
even PayPal wouldn't side with the buyer on this.
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actually the NSS came after the negative feedback since that is evidently the
only way to remove said feedback by the rules.
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 18:10 | | Subject: | Re: Report post button | | Viewed: | 20 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | curious how many of those mods are still active moderating?
|
All of them are.
|
are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.
|
Thank you for reporting.
There were two scam posts reported around 5 at night, in my timezone.
Both were canceled immediately after I woke up. 😉
|
figured it was you that removed them, in fact feels like you are the only moderator
working.
|
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| Author: | Rick_S. | | Posted: | Jun 23, 2020 18:03 | | Subject: | Re: Changing rules of feedback | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, Tracyd writes:
| | The definition of retaliatory is in the eye of the beholder. If I think I did
everything right and did not deserve the feedback left for me then it is not
deserved. But the other party thinks they are right and it should stand. This
would make Bricklink the final judge and jury of feedback. I look at seller's
feedback and the buyer's feedback if I am evaluating a seller. Some buyers
are unhappy at every little thing. Some sellers overreact to even the smallest
criticism.
|
yes that is why it should be an option to let the admin decide, take this recent
case into question, this buyer received negative feedback because of negative
feedback he left the seller who failed to deliver items the buyer bought and
refused to deal with the situation, the seller deserved the negative feedback,
the buyer did not and it is obviously retaliatory in nature:
https://www.bricklink.com/feedback.asp?u=sludgemonster
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 17:45 | | Subject: | Changing rules of feedback | | Viewed: | 318 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| As it goes a rule not allowing retaliatory feedback should also be added for
removal of said feedback since as the rules stand retaliatory feedback is allowed:
Feedback you Received:
The following are currently the only valid reasons for which you can request
feedback you received to be removed:
Feedback you received contains vulgar language.
Feedback you received contains personally identifying information including your
name, address, e-mail address or telephone number.
You are the seller and the buyer has not paid. Non-Paying Buyer Alert has been
completed or the buyer has accepted the NPB penalty via NPX.
You are the buyer and the seller has not responded or shipped. Non-Responding
Seller Alert or Non-Shipping Seller Alert has been completed.
Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted. Each request
has a status:
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 14:23 | | Subject: | Re: Report post button | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | Should be all. But to what degree each are, dunno. Here are the Hall of Fame
Discussion Mods, in any case
|
think the hall of fame refers to past mods.
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 14:22 | | Subject: | Re: Report post button | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, randyf writes:
| | In Suggestions, Rick_S. writes:
| | curious how many of those mods are still active moderating?
|
All of them are.
|
are they? when a couple scam reported posts are still up most of the day after
being reported it just tells me there is not a good spread of mods to cover all
time zones.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 14:12 | | Subject: | Re: Report post button | | Viewed: | 18 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, popsicle writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, popsicle writes:
| | In Suggestions, Rick_S. writes:
| | I feel we should get a report post button added since trying to find that page
is very not user friendly.
|
Can you imagine the level of misuse such a convenient tab would allow for?
The Discussions Mods might have to give up their day jobs, considering the amount
of time it would take in filtering through the invalid to find the valid claims.
On the other hand, I could be wrong and if all the Discussions Mods were to call
for it, or at least back the suggestion, I’d say why not.
-Cory
|
you forgot to mention i've seen some serious spam posts like buying fake
ID's and such and I almost gave up reporting them because finding the report
post function is not user friendly. when you have to go here:
https://www.bricklink.com/helpMain.asp
Then go here:
https://www.bricklink.com/help.asp?topicID=18
then go here:
https://www.bricklink.com/help.asp?helpID=1107
just to get to here:
https://www.bricklink.com/problemMessage.asp
My suggestion is to reduce that greatly. to go straight to the last part.
|
Yeah, I understood with this morning spam why you posted the suggestion. I connected
those dots before I posted my reply.
So my thoughts stand: have the mods endorse the suggestion. It's their wheelhouse.
|
other then Brickwilbo being on the fence (agrees it is complicated but not sure
how to fix it) have not heard from any other mods, in fact not sure who the other
mods are if any others?
|
https://www.bricklink.com/memberAdmins.asp?utm_content=subnav
I’d add Russell, as well
|
curious how many of those mods are still active moderating? cause noticed a couple
of posts reported were still around for a long while.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 14:02 | | Subject: | Re: Report post button | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, popsicle writes:
| | In Suggestions, Rick_S. writes:
| | I feel we should get a report post button added since trying to find that page
is very not user friendly.
|
Can you imagine the level of misuse such a convenient tab would allow for?
The Discussions Mods might have to give up their day jobs, considering the amount
of time it would take in filtering through the invalid to find the valid claims.
On the other hand, I could be wrong and if all the Discussions Mods were to call
for it, or at least back the suggestion, I’d say why not.
-Cory
|
you forgot to mention i've seen some serious spam posts like buying fake
ID's and such and I almost gave up reporting them because finding the report
post function is not user friendly. when you have to go here:
https://www.bricklink.com/helpMain.asp
Then go here:
https://www.bricklink.com/help.asp?topicID=18
then go here:
https://www.bricklink.com/help.asp?helpID=1107
just to get to here:
https://www.bricklink.com/problemMessage.asp
My suggestion is to reduce that greatly. to go straight to the last part.
|
Yeah, I understood with this morning spam why you posted the suggestion. I connected
those dots before I posted my reply.
So my thoughts stand: have the mods endorse the suggestion. It's their wheelhouse.
|
other then Brickwilbo being on the fence (agrees it is complicated but not sure
how to fix it) have not heard from any other mods, in fact not sure who the other
mods are if any others?
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 13:46 | | Subject: | Re: Report post button | | Viewed: | 19 times | | Topic: | Suggestions | |
|
| In Suggestions, popsicle writes:
| | In Suggestions, Rick_S. writes:
| | I feel we should get a report post button added since trying to find that page
is very not user friendly.
|
Can you imagine the level of misuse such a convenient tab would allow for?
The Discussions Mods might have to give up their day jobs, considering the amount
of time it would take in filtering through the invalid to find the valid claims.
On the other hand, I could be wrong and if all the Discussions Mods were to call
for it, or at least back the suggestion, I’d say why not.
-Cory
|
you forgot to mention i've seen some serious spam posts like buying fake
ID's and such and I almost gave up reporting them because finding the report
post function is not user friendly. when you have to go here:
https://www.bricklink.com/helpMain.asp
Then go here:
https://www.bricklink.com/help.asp?topicID=18
then go here:
https://www.bricklink.com/help.asp?helpID=1107
just to get to here:
https://www.bricklink.com/problemMessage.asp
My suggestion is to reduce that greatly. to go straight to the last part.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 13:44 | | Subject: | Re: Report post button | | Viewed: | 17 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | I feel we should get a report post button added since trying to find that page
is very not user friendly.
|
This was suggested before.
The Problem Center is below the page. Click forum, then enter the message number.
|
yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.
|
sorry make that 4 clicks before you get to the page where you give the post number
and reason.
|
Yes, it's a lot of clicks and copy/paste. Not easy on a mobile phone.
|
while a simple report post button on the post itself would make it so much easier
|
It would probably also lead to accidentally clicked reports.
I prefer a more visible button with two-step verification to report a message.
|
well when you have to click the button on the post then fill in the info and
click report that would be like a 2-step verification. my suggestion would be
to have the button on the post go right to the report function, avoiding all
those extra steps and such to get there. in other words the button on the post
would take you here https://www.bricklink.com/problemMessage.asp
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 13:23 | | Subject: | Re: Report post button | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | I feel we should get a report post button added since trying to find that page
is very not user friendly.
|
This was suggested before.
The Problem Center is below the page. Click forum, then enter the message number.
|
yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.
|
sorry make that 4 clicks before you get to the page where you give the post number
and reason.
|
Yes, it's a lot of clicks and copy/paste. Not easy on a mobile phone.
|
while a simple report post button on the post itself would make it so much easier
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 02:11 | | Subject: | Re: Report post button | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | I feel we should get a report post button added since trying to find that page
is very not user friendly.
|
This was suggested before.
The Problem Center is below the page. Click forum, then enter the message number.
|
yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.
|
sorry make that 4 clicks before you get to the page where you give the post number
and reason.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2020 02:09 | | Subject: | Re: Report post button | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | I feel we should get a report post button added since trying to find that page
is very not user friendly.
|
This was suggested before.
The Problem Center is below the page. Click forum, then enter the message number.
|
yeah but a bit redundant when you have to go thru 3 clicks just to get tot the
report post section.
|
| Author: | Rick_S. | | Posted: | Jun 22, 2020 23:44 | | Subject: | Report post button | | Viewed: | 164 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I feel we should get a report post button added since trying to find that page
is very not user friendly.
|
|
| Author: | Rick_S. | | Posted: | Jun 17, 2020 13:43 | | Subject: | Re: Pickable Models and In-Store Builds | | Viewed: | 31 times | | Topic: | Catalog | |
|
| In Catalog, StormChaser writes:
| | In Catalog, bje writes:
| | Can I resubmit my pickable models from 2012 or are you just going to change
the instruction entries to sets?
|
It doesn't appear to cause any problems to change instructions to
sets, so for existing instructions this is probably what will occur - except
possibly in cases where there are large numbers of items for sale.
Here's one changed:
|
I tried listing those instructions when I listed the sticker sheet for the set
and it got denied, guess rules changed?
|
|
| Author: | Rick_S. | | Posted: | Jan 28, 2020 16:53 | | Subject: | Re: Attack of the Blusers | | Viewed: | 78 times | | Topic: | Suggestions | |
|
| In Suggestions, BLUSER13161 writes:
| | In Suggestions, yorbrick writes:
| | bluser numbers assigned already
but just happen to be known by our chosen usernames instead.
|
Yes, your bluser number can be seen by going to your Account Info page. The
second bit of information there is titled User ID. That's your bluser number.
Someday in the distant future, when we're all dead, they'll eject us
from the system and make us blusers, too. Not too fond of the idea, as I'd
rather be remembered as StormChaser, not BLUSER_13161.
Doesn't matter what I want, though.
|
I'm BLUSER 9140
|
|
| Author: | Rick_S. | | Posted: | Apr 6, 2017 20:54 | | Subject: | Re: Add Bricklinked/Not original in Sales | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, Kael944 writes:
| | We need to add a new category to the sales process, i.e. Bricklinked/Not Original.
It would weed out false hits for those of us who only seek original sets!
|
you can add the category but if there is a price discreprency don't count
on many using it, furthermore some of them resell sets so no clue if those sets
are bricklinked either.
|
|
| Author: | Rick_S. | | Posted: | Apr 5, 2017 10:09 | | Subject: | Re: Ban selling custom parts | | Viewed: | 65 times | | Topic: | Suggestions | |
|
| In Suggestions, metropolis1927 writes:
| | OK, didn't know LEGO build custom parts, off catalog stuff. That's different
"pair of sleeves". And think that that parts can easy be checked, they have letters
LEGO marks. TLG guarantee for plastic and print that are not toxic and harmful.
I was referring to fake LEGO brands and custom parts build in "garage". I don't
say that there's no quality custom parts, but who can say that this and this
custom part is of good quality and this and this isn't (and everything that
came with it; durability, paint peeling, what king of plastic and paint, how
safe are for kids to play with them...). All sellers of those parts will write
that their parts are high quality.
Example, you all heard of custom minifigs from Christo7108, that are praised.
But he has some custom parts (and prints) that are copied by others like Sheng
Yuan (fake Lego brand), like Flash's helmet (SY269), see pics.
I'm for banning all, as 1974 write, 3rd party stuff.
Marko
|
not all LEGO is marked LEGO.
|
|
| Author: | Rick_S. | | Posted: | Apr 3, 2017 10:13 | | Subject: | Re: Ban selling custom parts | | Viewed: | 62 times | | Topic: | Suggestions | |
|
| In Suggestions, Brettj666 writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, metropolis1927 writes:
| | Hello
I suggest to ban selling custom parts from bricklink that aren't official
LEGO parts.
LEGO guarantee for quality of their parts and we can't know of what kind
of plastic are made custom parts. Plastic maybe toxic or another way harmful.
And what guarantee we have that those parts aren't from fake LEGO brands
like Lepin or similar.
Let those fake parts be on ebay and other sites, let bricklink be just for LEGO
and not for "Lego".
Cheers
Marko
|
I see this is still being discussed and has been discussed over so long, now
if you wanted to ban items that are duplicate of LEGO items I might be behind
it, but alas LEGO does not make all things many seek to obtain and custom parts
makers do fill that niche, while also giving good quality items.
|
So, any piece that Tyco or Megablocks make which Lego hasn't, should be fair
game?
|
no since I consider Tyco and Megablock competition with LEGO while customizers
and their parts are not, they accentuate LEGO.
|
|
| Author: | Rick_S. | | Posted: | Apr 3, 2017 10:04 | | Subject: | Re: Ban selling custom parts | | Viewed: | 80 times | | Topic: | Suggestions | |
|
| In Suggestions, metropolis1927 writes:
| | Hello
I suggest to ban selling custom parts from bricklink that aren't official
LEGO parts.
LEGO guarantee for quality of their parts and we can't know of what kind
of plastic are made custom parts. Plastic maybe toxic or another way harmful.
And what guarantee we have that those parts aren't from fake LEGO brands
like Lepin or similar.
Let those fake parts be on ebay and other sites, let bricklink be just for LEGO
and not for "Lego".
Cheers
Marko
|
I see this is still being discussed and has been discussed over so long, now
if you wanted to ban items that are duplicate of LEGO items I might be behind
it, but alas LEGO does not make all things many seek to obtain and custom parts
makers do fill that niche, while also giving good quality items.
|
|
| Author: | Rick_S. | | Posted: | Aug 29, 2015 20:32 | | Subject: | Re: Prohibit Vigilante Orders | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, Leftoverbricks writes:
| | +1
I notice by myself that I'm getting more and more irritated by lengthy posts
from 'sellers' who have nothing to sell, yet they have very strong opinions
on everything going on here on BL. Not only Thor, but Rick_S as well.
To those people I would say: go on with your life and have fun with LEGO - but
not in this forum...
Best wishes,
Martin
|
seriously you just said that? lets look at your feedback, hmm smaller then mine,
hmm lets see your start date, wow a recent date, maybe BL should ban all members
with less then 5 or 10 years from posting? and lets see I've sold a lot here
before, did rather well, helped with other things on this site, your comment
would be akin to say ignore the old or those over 40 years of age or 50 or 60
since they do nothing, congrats you made my stoplist for being insulting.
|
my bad your already on it for stoplisting me
|
|
| Author: | Rick_S. | | Posted: | Aug 29, 2015 20:31 | | Subject: | Re: Prohibit Vigilante Orders | | Viewed: | 58 times | | Topic: | Suggestions | |
|
| In Suggestions, Leftoverbricks writes:
| | +1
I notice by myself that I'm getting more and more irritated by lengthy posts
from 'sellers' who have nothing to sell, yet they have very strong opinions
on everything going on here on BL. Not only Thor, but Rick_S as well.
To those people I would say: go on with your life and have fun with LEGO - but
not in this forum...
Best wishes,
Martin
|
seriously you just said that? lets look at your feedback, hmm smaller then mine,
hmm lets see your start date, wow a recent date, maybe BL should ban all members
with less then 5 or 10 years from posting? and lets see I've sold a lot here
before, did rather well, helped with other things on this site, your comment
would be akin to say ignore the old or those over 40 years of age or 50 or 60
since they do nothing, congrats you made my stoplist for being insulting.
|
|
| Author: | Rick_S. | | Posted: | Aug 25, 2015 13:46 | | Subject: | Re: Ranking up ideas to slow down potential SCAM | | Viewed: | 64 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | Over the years a lot of suggestions have been made to prevent scam sellers from
getting loads of orders, take the money and run.
I'm sure BL is trying to work out systems to prevent such things from happening
in future, so it would be good to rank up all the potential options one could
imagine to have limitations, to have faster action on potential scam stores and
to potentially send warnings to buyers with open orders.
Please don't make this thread into a discussion, just state a clear idea,
without too much blah blah and without arguing about pro's and contra's,
without repeating or applauding to another ones suggestion, so just simple
things like the one below, with a brief indication/explanation of the option
Certain things could apply for new sellers with no feedback or when a member
opens a store (if if the member has hundreds or thousands of feedbacks from buying),
untill either they proof themselves by generating selling feedback, and/or by
giving proof items are in stock and/or by prooving who they are. Some of the
suggestion may conflict with eachother, but that is besides the intention of
the thread, let's just rank up the ideas in an easy to review thread for
the site admins so they can compile the ideas.
* Lot limitation: New sellers usually start pretty small and build up their store
along the way, so a lot limitation could prevent scammers using the PO function
on high valued sets. Example: maximum 200 lot's (legit sellers would probably
get a few orders a long the way and build up feedback)
* value limitation: example 500$, legit sellers would probably start small with
a limited inventory, get a few orders and work their way up. This limit would
exclude newbies from selling high valued sets soon they open a store, and for
legit sellers starting small, $500 is most likely quite a nice base to get started
(parts/minifigs/small and medium sets) and rank up some orders and feedbacks.
* maximum on 'number' of orders during the first month, for example 1/day
and 3/week, if no complaints during that month (no negatives, no neutrals, no
NSS/NRS statusses), upgrade to 2/day and 5/week the next month, if still no complaints,
full access
* Tags on high valued sets, so the admins would get a warning, sellers with a
sellers feedback lower then 10 for example.
* As admins can't be around 24/7: select a number of people worldwide who
can tag stores or listings, if a store or an item get's tagged by 3 different
people: Closure as 'preventive action', or block an item from being bought,
so the admins can review if there is a problem or not, the next business day
or their next avaliable moment online, with offcourse a mail to the admins to
check the situation or the item for sale that was 'locked'.
* If a store is locked (except if the reason is non payment of fees): a warning
to all buyers with open orders to either delay payment for a few days, to contact
seller to ask for tracking or proof of postage if shipped or ask information
about the status of the order and expected shippingdate if not yet shipped.
* Obligation for brand new sellers to have Paypal among the offered accepted
payment methods (after all they'll need to pay fees to BL for the sales,
so they need Paypal anyway).
* BL as temporary withholder of funds particulary on larger orders from newbie
sellers (I'm not in favor of this myself, but I do consider it an option).
* More proof on who sellers are, prior to being allowed opening a store: ID card
/ Drivers license / a small Paypal payment / Business documentation / etc, so
BL has the sellers details on record and can compare it to the registered address.
So, ideas like that with brief explanation and again, please don't make it
a discussion, just state your idea on what could help to improve BL in regards
to prevent scams
Eric
|
My one suggestion was to verify they are who they say they are thru payment from
a verifiable source like PayPal and such, where a new seller would pay a $5 fee
thru PayPal or such which admin would then apply towards their account to pay
their fees.
paying money will deter many scammers, paying thru a site like PayPal verified
will also verify the seller is who they say they are.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2015 19:46 | | Subject: | Re: Display number of orders store is yet to proc | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, activoice writes:
| | I find that some stores process orders a lot faster than other stores. Most
of the time this is proportionate to the number of outstanding orders that the
store has yet to fill (IE how backlogged they are)
In some cases I've waited 3 weeks from the day I paid for an order until
it was actually shipped.
From a buyers perspective if I knew how many orders there were ahead of mine
it would help me make a decision as to whether or not I was going to order from
this store or not... (in many cases you have no choice because you are selecting
the store because they have most of the items on your wanted list)
But at least if I knew that the store had 100 orders ahead of mine I could make
an informed decision whether I wanted to buy from them or if I would be better
off splitting my order across a few stores that have much fewer orders ahead
of mine.
In the brick and mortar world it's like being in a food court... I could
really want Chipotle, but I can see they've got a huge line... but hey there's
no line at Subway... that's good enough... I'll go there...
So what would count against the seller would be things like
- Order Placed but not yet invoiced
- Orders Paid for by the buyer but not yet shipped
Things that would not count against the seller
- Orders invoiced but not yet paid for by the buyer
You could even display an average for number of days from the day the Buyer marks
the invoice as PAID to the day the SELLER sets the status to SHIPPED. This would
be simpler and tell you how fast a SELLER processes orders on average.
(Hopefully most people are honest... once again I've had a seller outright
lie and tell me that they shipped something out, but when I actually received
the item I can see what date it was post marked, and it's more than 2 weeks
later.. I understand people get busy and they have lives... but at least be
honest about it)
|
I would rather see a turn around average per order listed.
|
|
| Author: | Rick_S. | | Posted: | Jun 23, 2015 19:44 | | Subject: | Re: Display number of orders store is yet to proc | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, Miro78 writes:
| | I see your point here, but generally speaking, feedback comments tell you a lot
in regards to level of service a store provides (speed, packing, part quality,
communication, etc). Your suggestion would hurt those stores that allow buyers
to hold orders open while the buyer takes more time to add additional items over
a course of few days. That's just one example. Some of the big stores state
in their TOS and/or Splash page about their turn around time. Not all, but over
time you will see which ones are honest and speedy. I have my favorite go to
stores for when I need stuff fast.
Miro
|
well doubt buyer feedback is being honest considering you have sellers who leave
a negative feedback when a buyer leaves a neutral because of slow shipping (6
days for a 1 part order).
the way this system is designed sellers can hold feedback hostage, plain and
simple as a buyer I do not leave feedback till after the seller does, regardless
of how the order went, as a seller I leave feedback once the order is shipped,
but that is because I have faith in how I process and ship orders and my feedback
speaks to that(not a single neutral or negative feedback ever received as a seller).
|
|
| Author: | Rick_S. | | Posted: | May 28, 2015 11:10 | | Subject: | Re: Dealing with orders | | Viewed: | 73 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, tsrplatelayer writes:
I don't know what is in that link, but it made my computer go absolutely
bonkers! It also caused me to lose work I had been doing for the past hour. Aaarrrggghhh!!!
Thor
|
which is why I make it a habit of not clicking links to unknown sites
|
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| Author: | Rick_S. | | Posted: | May 26, 2015 16:15 | | Subject: | Re: Note Whether Official or Non-Official Post | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| | In Suggestions, fosterbengoshi writes:
| | In Suggestions, therobo writes:
Is that no in your official capacity as BrickLink Catalog Administrator or in
your capacity as therobo, owner of Area of Bricks n' Studs?
Thor
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To quote yourself:
you try to make something that is grey into a black and white issue
voted NO as well, as it's usually clear when an Admin expresses his/her personal
opinions, compared to 'official' statements.
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actually its not so clear, I've always been of the opinion that a moderator
should only have one opinion, that of the site, not their own.
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| Author: | Rick_S. | | Posted: | May 26, 2015 16:14 | | Subject: | Re: Note Whether Official or Non-Official Post | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, fosterbengoshi writes:
| | Forum moderators are not just forum moderators. They are sellers, buyers, BL
members and AFOLs just like the rest of us. And they have their own personal
opinions on many things, just like the rest of us. However, it is sometimes confusing
to know whether a forum moderator is posting in their official capacity as a
BrickLink forum moderator or in their own personal capacity as a seller, buyer,
member or AFOL. Therefore, I propose having a checbox moderators should check
only if they are posting in their official capacity as a BrickLink forum moderator.
If the box is not checked, then their post can be considered their own opinion
or comment, rather than BrickLink's. Of course, for this to work, we need
a little icon next to their name if this checkbox has been checked.
Come to think of it, this suggestion might equally apply to other BrickLink admins
and sub-admins as well. It would be helpful and will avoid misunderstandings
to know if someone with dual capacity as an official BrickLink representative
and private BL member is posting on behalf of BrickLink or themselves. Among
other things, this may help BrickLink avoid legal issues, such as being held
accountable for the personal comments of its representatives.
Thor
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to be honest I think the BL members account and moderator account should be separate,
in other words they would be anonymous they would log under a Moderator account
for moderating and their own account for their own stuff.
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| Author: | Rick_S. | | Posted: | May 26, 2015 12:10 | | Subject: | Re: Ability to duplicate Wanted list | | Viewed: | 25 times | | Topic: | Suggestions | |
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| In Suggestions, therobo writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | Ok this just might be me, but i'd like to have the ability to duplicate my
wanted lists, so if I have a wanted list and want another or two or so of
the same list for the same project but multiples of i'd like to be able to
make a copy of my list into another wanted list without having to make the list
all over again.
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Select Copy below the page.
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wheres that? or is that to copy the page on paper?
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oh your talking on the edit screen, problem is you still need to transfer each
item individually, I'd like to transfer the whole list in one click and not
hundreds of clicks.
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You can select the whole "Move" column at the top of the list, set it to 50 items
per page, then select "copy" on the bottom. That makes about 30 clicks and you
have copied all items.
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been doing that still 10 pages at 50 items per page x 5, and already screwed
up and clicked move instead of copy, this way is redundant.
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| Author: | Rick_S. | | Posted: | May 26, 2015 11:53 | | Subject: | Re: Ability to duplicate Wanted list | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | Ok this just might be me, but i'd like to have the ability to duplicate my
wanted lists, so if I have a wanted list and want another or two or so of
the same list for the same project but multiples of i'd like to be able to
make a copy of my list into another wanted list without having to make the list
all over again.
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Select Copy below the page.
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to give you a better understanding of what I mean I have a wanted list which
consists of 23 pages at 20 items per page that I want to make 5 of (yes big projects)
to currently do this I have to do one page at a time and copy them 5 times, so
i'm going to have to click the move all button (all on page) 23 times, move
the scroll from move to copy 23 times and click the new folder 23 times and I
have to do that 5 times, that's a lot of clicking i'm doing right now.
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| Author: | Rick_S. | | Posted: | May 26, 2015 11:39 | | Subject: | Re: Ability to duplicate Wanted list | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, Rick_S. writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | Ok this just might be me, but i'd like to have the ability to duplicate my
wanted lists, so if I have a wanted list and want another or two or so of
the same list for the same project but multiples of i'd like to be able to
make a copy of my list into another wanted list without having to make the list
all over again.
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Select Copy below the page.
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wheres that? or is that to copy the page on paper?
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oh your talking on the edit screen, problem is you still need to transfer each
item individually, I'd like to transfer the whole list in one click and not
hundreds of clicks.
|
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| Author: | Rick_S. | | Posted: | May 26, 2015 11:35 | | Subject: | Re: Ability to duplicate Wanted list | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, Rick_S. writes:
| | Ok this just might be me, but i'd like to have the ability to duplicate my
wanted lists, so if I have a wanted list and want another or two or so of
the same list for the same project but multiples of i'd like to be able to
make a copy of my list into another wanted list without having to make the list
all over again.
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Select Copy below the page.
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wheres that? or is that to copy the page on paper?
|
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| Author: | Rick_S. | | Posted: | May 26, 2015 11:24 | | Subject: | Ability to duplicate Wanted list | | Viewed: | 83 times | | Topic: | Suggestions | | Status: | Implemented | |
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| Ok this just might be me, but i'd like to have the ability to duplicate my
wanted lists, so if I have a wanted list and want another or two or so of
the same list for the same project but multiples of i'd like to be able to
make a copy of my list into another wanted list without having to make the list
all over again.
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| Author: | Rick_S. | | Posted: | May 23, 2015 19:48 | | Subject: | Re: Add 'Customs Fraud' to option to cancel order | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, blackballoon writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Teup writes:
| | In Suggestions, kzinti writes:
| | Is a law any less a law because you don't agree with it? I concur that a
witch hunt is not called for, however, could we simply agree that it is illegal
and that Buyers should stop asking?
US Code Title 13 Chapter 9 Section 305: Penalties for unlawful export information
activities:
(a) CRIMINAL PENALTIES.—
(1) FAILURE TO FILE; SUBMISSION OF FALSE OR
MISLEADING INFORMATION.—Any person who
knowingly fails to file or knowingly submits
false or misleading export information
through the Shippers Export Declaration
(SED) (or any successor document) or the
Automated Export System (AES) shall be subject
to a fine not to exceed $10,000 per violation
or imprisonment for not more than 5
years, or both
http://www.gpo.gov/fdsys/pkg/USCODE-2010-title13/pdf/USCODE-2010-title13-chap9.pdf
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True alright. But still, someone simply.. disagree  Law itself doesn't
impress me (e.g. during WW2 hiding people was
We can initate heated debates over following law vs. acting on personal persuasion,
but at the end of the day, there'll always be those two kinds of people.
The one who says 'I'll have to ship this in two batches to keep it below
the critical value', and the other who says 'nobody would benefit from
that' might as well ship it at once and write down half the value on it.
It shouldn't really matter what someone's position on law is. I've
noticed that to some people here that's hard to swallow an law is almost
holy, but.. really. I'm not saying you have to condone the other, but a simple
refusal should suffice. Nobody should of course do anything against their principles.
I always get a bit uneasy when these kinds of topics arise, because I feel people
get judged overly harsh. Many people just got out of their dark age, are young,
and are not aware that what they're asking is considered by some people to
be very malicious. Or people live in a country where parcels get stolen if they're
valuable, and they really want to have Lego as a hobby. It's easy for us
to judge people in that situation. And there could be other reasons.
From my point of view, for example, fishing is barbarous and immoral, but I'm
still able to be on perfectly fine civil terms with Americans who like to go
fishing with their son and I appreciate that's considered a nice and bonding
family activity. I wouldn't want "buyer participates in fishing" as a reason
to cancel an order either  Let's just disagree with each other whenever
we feel like it and focus on getting the Lego from the one end to the other.
Once a point is reached where a mutual deal cannot be reached and someone is
getting forced to break their own principles, it's time to resort to cancellation.
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sure, lie on the customs form its no risk to the buyer, all the risk is on the
seller, how would you feel if you receiving the package took on all the risk?
but until then I'm not breaking the law and taking such a huge risk because
a buyer wants to save a few bucks.
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Actually the reality is the exact opposite. Putting aside all the legalese and
"technical" legal ramifications, this is the risk in reality:
1) Buyer has to pay the full customs duties owed
2) Buyer risks being known by local postal workers to receive many underdeclared
packages, so they may scrutinize his items more closely
3) The package could potentially be returned, in which case the buyer may have
to pay to have it shipped again.
Since no one is going to arrest or report or bring any legal action whatsoever
over a $100 package (it just does not happen in the real world. Regulators are
concerned about nabbing the $100 million corporate export cheaters instead),
the seller faces no practical risk whatsoever.
So really, the buyer bears all the risk. Seller faces no practical risk. You
might say "But...but... but... legally...technically... its still.... but but
but!"
To which i say, nice tinfoil hat. Have fun standing in your own way of making
a profit.
INTERNATIONAL BUYERS ALWAYS WELCOME IN MY STORE. CONTACT ME FOR SPECIAL SHIPPING
QUOTES
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i'm not gonna bother with you, you will ignore the facts and when you finally
get popped you can cry its the buyers fault all you want, but your the one who
will suffer, since the buyer will deny anything about the reduced amount while
you the seller is the one who committed the crime, its a sorry state of affairs
how our education system has sunk so low that the results are a joke. good luck
and welcome to my ignore list.
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| Author: | Rick_S. | | Posted: | May 23, 2015 13:10 | | Subject: | Re: Add 'Customs Fraud' to option to cancel order | | Viewed: | 48 times | | Topic: | Suggestions | |
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| In Suggestions, blackballoon writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, blackballoon writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, blackballoon writes:
| | In Suggestions, Teup writes:
| | In Suggestions, LordSkylark writes:
| | Please add
"Buyer wanted seller to lie on custom's form"
as an option for the seller to cancel the order.
Andy
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I take it you meant
"Buyer demanded"
I think that's an important difference. Just asking for it shouldn't
be cause for a seller to freak out and cancel the order. If a buyer demands it
(like demanding a lower price. which is already in there as one of the reasons)
then that is a legitimate deal breaker.
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Has that ever stopped the thought police from trying to regulate our speech ?
Pretty soon they will be calling for a checkbox to cancel an order if the buyer
asks about the weather in the seller's country.
Customs fraud is law made and enforced by government(s). Bricklink is not a
government. Even if a buyer breaks a legal contract here on bricklink, it would
be a matter for the courts to handle, not bricklink.
Since when is asking a question a crime ? Last i checked, you usually have to
act in order to face consequences. Besides, the seller already has the ability
to cancel an order for almost any reason they desire, so long as it is part of
their store terms.
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http://www.bricklink.com/help.asp?helpID=1919
part 13:
General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items.
part 9:
Breach:
We reserve the right to terminate your membership, delete all of your data and
deny you access to any or all of your data stored at BrickLink.com if you breach
this Agreement or if we are unable to verify or authenticate any information
you provide to us. We also reserve the right to terminate your membership, delete
all of your data and deny you access to any or all of the site's features
at any time for any reason without prior notice.
So by BL's ToS by asking someone to break the law BL could find you in breach
of the contract and delete your account.
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That is a default website disclaimer, bringing that up is an argument that could
be used to defend any reason to punish a buyer under discussion. Yes,
your membership can be terminated for any reason whatsoever, fair or unfair,
logical or unlogical, that's true.
The again, a forum topic on customs fraud has previously been censored by the
moderators, so it wouldn't surprise me if they'd ban someone for it.
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its clear and simple, customs fraud is against the law, so don't ask, plain
and simple.
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Committing customs fraud is against the law. You are free to ask
for it all day long.
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no, it is against the law to solicit a criminal act. in other words asking someone
to commit a crime is against the law, only difference is in soliciting the person
asking is committing the crime, committing the crime is the one doing it.
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Alright, well i can see you are just going to keep responding with more and more
outlandish replies and legal definitions and fine print. I am not a lawyer,
but usually what you are talking about refers to much more well defined contracts
for prostitution or murder etc. Here on bricklink, we buy and sell typically
low value lego orders. No one is getting their account terminated,no one is
going to jail, no one is i plementing any checkboxes for asking questions, so
all of this is overblown moot discussion nonsense
Please reserve the forum for serious discussion that actually impacts us....
thank you....
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actually the solicitation of a criminal act is serious believe it or not and
asking someone to lie on an official government form is also very serious too
and a crime.
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| Author: | Rick_S. | | Posted: | May 23, 2015 12:57 | | Subject: | Re: Add 'Customs Fraud' to option to cancel order | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, blackballoon writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, Teup writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, blackballoon writes:
| | In Suggestions, Teup writes:
| | In Suggestions, LordSkylark writes:
| | Please add
"Buyer wanted seller to lie on custom's form"
as an option for the seller to cancel the order.
Andy
|
I take it you meant
"Buyer demanded"
I think that's an important difference. Just asking for it shouldn't
be cause for a seller to freak out and cancel the order. If a buyer demands it
(like demanding a lower price. which is already in there as one of the reasons)
then that is a legitimate deal breaker.
|
Has that ever stopped the thought police from trying to regulate our speech ?
Pretty soon they will be calling for a checkbox to cancel an order if the buyer
asks about the weather in the seller's country.
Customs fraud is law made and enforced by government(s). Bricklink is not a
government. Even if a buyer breaks a legal contract here on bricklink, it would
be a matter for the courts to handle, not bricklink.
Since when is asking a question a crime ? Last i checked, you usually have to
act in order to face consequences. Besides, the seller already has the ability
to cancel an order for almost any reason they desire, so long as it is part of
their store terms.
|
http://www.bricklink.com/help.asp?helpID=1919
part 13:
General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items.
part 9:
Breach:
We reserve the right to terminate your membership, delete all of your data and
deny you access to any or all of your data stored at BrickLink.com if you breach
this Agreement or if we are unable to verify or authenticate any information
you provide to us. We also reserve the right to terminate your membership, delete
all of your data and deny you access to any or all of the site's features
at any time for any reason without prior notice.
So by BL's ToS by asking someone to break the law BL could find you in breach
of the contract and delete your account.
|
That is a default website disclaimer, bringing that up is an argument that could
be used to defend any reason to punish a buyer under discussion. Yes,
your membership can be terminated for any reason whatsoever, fair or unfair,
logical or unlogical, that's true.
The again, a forum topic on customs fraud has previously been censored by the
moderators, so it wouldn't surprise me if they'd ban someone for it.
|
its clear and simple, customs fraud is against the law, so don't ask, plain
and simple.
|
Committing customs fraud is against the law. You are free to ask
for it all day long.
|
no, it is against the law to solicit a criminal act. in other words asking someone
to commit a crime is against the law, only difference is in soliciting the person
asking is committing the crime, committing the crime is the one doing it.
|
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