Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | infinibrix  | | Posted: | Apr 1, 2024 23:19 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 62 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | Lego doesn't sell licensed minifigures in bulk, especially when they come
in $650+ sets that are currently in production
We're talking about licensed minifigs, not regular bricks & pieces
|
Did I mention Lego bricks and pieces? The point is not every single Licensed
Lego part ends up in a sealed set? What do you think happens to the excess manufactured
Licensed parts? Will leave you to ponder!
|
 |
| Author: | infinibrix | | Posted: | Apr 1, 2024 22:30 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 65 times | | Topic: | Problem Order | |
|
| In Problem Order, rtzx9r writes:
| | In Problem Order, infinibrix writes:
| | In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
They may very well be legit sources from a set (are they Lego stores in Mexico?).and
if the seller had, say, 6600+ feedback I’d be a true believer they are operating
a legit store. But when feedbacks drop faster than the atmospheric pressure in
a cat 5 hurricane, they refuse to address their issues as a seller, and there
is precedence set, it’s more of the old adage if it smells like mustard pizza,
it probably is.
People also believe OJ is innocent.
|
Have I skipped a post? Do we even have the full details of the sellers account
at this stage? If not lets just stick to what we know.... The buyer received
missing parts, nothing more nothing less!
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 22:16 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | "random assumptions" as if there isn't a heap of information regarding
the Mexico factory & workers smuggling out minifigs in bulk... hokay buddy
|
Are you suggesting that every time someone receives missing items, This is the
reason why??
| | what do you expect me to do? buy 4 UCS Venators, part them out, and send the
missing pauldrons to OP & solve his issue?
|
Has anyone suggested that?
| | he already filed a paypal claim and NSS, I'm providing context as to why
this happened to him
|
Yes and without any evidence to back that up. The buyer simply received missing
items. Providing your own reasons/ideas as to why this may have happened is one
thing but statements like:-
"You bought minifigures illegitimately sourced from a Lego factory"
and
"Legitimate Lego, just stolen by factory workers and resold on Bricklink"
are baseless comments and pure speculation on your part
Maybe you should try to better understand the Lego Marketplace before commenting
that way it would save us both repeating ourselves.
What you have written there only shows me that you believe every part on bricklink
can only be sourced from parting out sets alone. Has it not occurred to you that
Lego manufacture excess parts for customer service purposes? What do you think
happens to those excess parts after the sets become retired and Lego no longer
support them? There will also be production run overspills that differ in quantity
for each minifig component meaning there will never be an equal number of heads
to torsos in existence for each minifig hence why some parts belonging to the
same minifig are widely available whilst others are not.
Lastly just because a seller has a good quantity of high value parts does not
mean they were not acquired legitimately. Is it so hard to believe that parts
bought relatively cheaply today can soon become high value in a few years from
now?
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 20:34 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 66 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | You bought minifigures illegitimately sourced from a Lego factory; the reason
they were without rangefinders/pauldrons is because those parts come from a different
location than where these minifig parts are sourced, and they can't smuggle
them out as easily (if at all)
Legitimate Lego, just stolen by factory workers and resold on Bricklink
|
Your random assumptions don't really help anybody. Stick to the facts.....
The facts are that the buyer has received missing items. Everything you have
written above is pure speculation and therefore irrelevant to helping resolve
the buyers issue!
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 20:30 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 75 times | | Topic: | Problem Order | |
|
| In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 14:10 | | Subject: | Re: Searching for minifigs with darker skin color | | Viewed: | 37 times | | Topic: | Searching | |
|
| In Searching, Bricker_Brack writes:
| | I'm helping my mom create a MOC for the prison she works in. We have a good
supply of minifigs of yellow/white skin color, but not very many of darker skin
colors.
When I look at bricklink stores I can sort of find heads that suit the purpose,
but what about hands?
Should I be looking for complete minifigs? Or can is it best to find some shop
that has many heads and "torso assemblies" to get the hands I need?
This is my first time dipping into the secondary market of minifigs, so I feel
like I'm in way over my head even for a relatively simple task.
|
Start with looking at the minifigs from this set to establish some of the available
skin tone colours to search for:-
https://www.bricklink.com/catalogItemInv.asp?S=40634-1&viewItemType=M
It contains quite a few different skin tone heads with matching hands. If you
look at the part breakdown of the minifigs you will find the torsos are quite
reasonably priced even if only buying for the hands themselves but once you've
established the colour hands you need to match your heads you can also buy them
separately:-
https://www.bricklink.com/v2/catalog/catalogitem.page?P=983&idColor=88#T=C&C=88
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 06:00 | | Subject: | Re: Weird Seller | | Viewed: | 44 times | | Topic: | Problem | |
|
| In Problem, PaulOfBricks writes:
| | I don't usually have many problems but this weekend I have a weird seller
offers PayPal for international customer
quoted me PayPal on my quote
but then invoiced IBAN
and says use IBAN or I think he wants to give me NPB
refuses to accept PayPal because "the British" always complain about
his orders.
Firstly this business store in Germany Surely regardless of payment method, they
should have certain legal requirements, such returns etc, that regardless of
payment method they should adhere to, which I think they probably feel they can
get out of with bank transfer.
I should have avoided this seller tbh as they already just replied 'dont
order' to my questions with regard to the variants, (lots of cheap rare variant
listing), I thought id take the gamble, but then after my issues I checked their
feedback, I should of done this first. many many complaints of rudeness. Oh well
happy easter!
but my point is can a seller give me a NPB for failing to pay after they refuse
to accept a payment method that they quoted with but later changed.
|
This illustrates again why I think the whole process of filing NPB's against
buyers should be scrapped. No seller should have a hold over a buyer in this
way. If the buyer doesn't agree to the invoice or the terms of sale (Nobody
has sufficient time to read every sellers terms in full) then they should be
within their right to cancel the order or as I've suggested recently turn
manual orders into quotes so there is no commitment to place an order:-
https://www.bricklink.com/message.asp?ID=1461685
In your specific case I would ask the seller to mutually agree to cancel since
they do not accept paypal which differs from their original terms. If they start
filing a NPB then I would report to Bricklink whilst directing them to your post
here which shows you raised your initial concerns prior to receiving the NPB
|
|
| Author: | infinibrix | | Posted: | Mar 31, 2024 23:26 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, MMillere writes:
| | Since sellers are NOT supposed to set orders to Complete.....
Can we make it so they can't?
Because when a seller does it by mistake, we can not send a ship notice thru
the system 
Thanx
Milissa
|
As a side note I wonder whether status should auto set to complete once buyer
has left feedback or certainly after both buyer and seller have left feedback
|
|
| Author: | infinibrix | | Posted: | Mar 31, 2024 13:50 | | Subject: | Re: Finally open for U.K. buyers | | Viewed: | 49 times | | Topic: | General | |
|
| In General, Leftoverbricks writes:
| | In General, Stuart9 writes:
| | Sorry I can’t offer items outside U.K. as I’m not prepared to do all the red
tape.
|
I think the title of your post should be: We no longer sell to countries outside
the UK
Good luck, you Brits voted for excommunication and this is what you got.
This may sound like gloating, but it is not intended that way.
Until Brexit, I bought a lot in England. Lego, but also a lot of books. That
has now become unaffordable.
I my own shop I also no longer sell to the UK, but I do sell to all countries
in the EU.
|
Obviously I can't speak for Stuart or anyone else but only just over 50%
voted Brexit and I suspect most of those that did are much less likely to be
the types that run businesses or routinely trade online using platforms like
Bricklink.
It seems the overall brexit voter was more interested in seeing improvements
to immigration control but in that regards it appears they didn't fair any
better!
Covid probably came at the perfect time for Brexiteers since it helped mask many
of the issues the UK was experiencing at the time? brexit issues got merged in
with covid issues and vice versa making it very difficult to truly scrutinize
the negative impacts brought on by brexit alone!
That said having already overcome the initial big hurdle of adjusting already
I think at this stage its simpler to accept that this is the way things are without
caring to do all that much looking back and I suspect many others feel the same
way irrespective of how they initially voted
|
|
| Author: | infinibrix | | Posted: | Mar 28, 2024 06:12 | | Subject: | Re: Request for Quote broken | | Viewed: | 44 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Ziegelmeister writes:
| | For whatever reason, people can not request quotes because it's telling buyers
that I don't have a shipping method available.
I have "Accept quote requests" turned on in Management.
I tried setting up my own method (and enabling it) where it's set to "manual"
(doesn't show up)
I tried importing the shared method (and enabling it) that is specifically called
"Request for quote" and it only gives a "place order" option,
the request for a quote button that should be below that is not visible for the
buyers.
I followed the instructions on this page: https://www.bricklink.com/help.asp?helpID=2437
and nothing seems to be working.
What am I missing?
|
In truth the whole quote process in general is broken and unfit for purpose:-
https://www.bricklink.com/message.asp?ID=1460675
I really wish Bricklink would adopt a simple system where only instant checkout
orders are FIXED orders, anything else is regarded as a quote. The seller manually
invoices the buyer and the buyer has 24 hours to pay after receiving that invoice
else inventory auto returns to stock. There should be no obligation for a buyer
to buy under these circumstances and therefore no longer any reason to need to
issue NPB's
|
|
| Author: | infinibrix | | Posted: | Mar 26, 2024 07:42 | | Subject: | Re: New custom Lego minifigures | | Viewed: | 55 times | | Topic: | LEGO products | |
|
| In LEGO products, TallyToyBricks writes:
| | | | That would be a very short sighted approach since if the printing is being carried
out by Lego themselves then there should be no reason not to embrace them by
listing as a custom Item.
Any suspicious print designs can be verified checked with what is officially
available on the Lego site. Unofficial print designs are likely to be centered
around attempting to replicate designs from popular characters/themes and so
shouldn't be hard to spot anyway!
|
The sheer number of variations for these minifigures is probably the reason they
are not included in the catalog. There are over 500,000 possible variations in
this program - before you factor in the custom labels that can be printed on
the torso.
|
I've already clearly stated that they would need to be listed as custom items
| | Not sure about selling them as a custom item. Who would verify that they were
officially produced by Lego?
|
The same way we prove or verify all parts on Bricklink are officially produced
by Lego....
WITH DIFFICULTY!
The site relies on its community to report what they consider to be suspicious/counterfeit
usually from inspection of goods upon receipt or other suspicious activities.
A handful of custom printed Torsos with basic text and/or a decal design from
a limited selection of known options to be found on the Lego site are unlikely
to be counterfeit worthy!
However eyebrows may start to be raised if a seller starts listing custom printed
torsos with the superman Logo on the front!
|
|
| Author: | infinibrix | | Posted: | Mar 26, 2024 05:02 | | Subject: | Re: New custom Lego minifigures | | Viewed: | 48 times | | Topic: | LEGO products | |
|
| In LEGO products, randyf writes:
| | In LEGO products, The_Boyz_Bricks writes:
| | With the introduction of custom Lego minifigures allowing torso customization(https://www.lego.com/en-us/minifigure-factory),
I'm just curious about how these custom torsos fit into the catalog and its
policies about custom prints. Thanks!
|
Our policy is that we do not accept them into the catalog. Easy peasy. 
|
That would be a very short sighted approach since if the printing is being carried
out by Lego themselves then there should be no reason not to embrace them by
listing as a custom Item.
Any suspicious print designs can be verified checked with what is officially
available on the Lego site. Unofficial print designs are likely to be centered
around attempting to replicate designs from popular characters/themes and so
shouldn't be hard to spot anyway!
|
|
| Author: | infinibrix | | Posted: | Mar 25, 2024 05:25 | | Subject: | Re: Another scam | | Viewed: | 119 times | | Topic: | Announce | |
|
| In Announce, jandbbricks writes:
| | Just received an email from blservice@briicklinks.com (notice the two ii in the
name) telling me someone has signed into my account. There are links for contacting
support and/or logging out of all devices. Both require you to enter your password.
|
https://www.bricklink.com/message.asp?ID=1460661
|
|
| Author: | infinibrix | | Posted: | Mar 24, 2024 18:19 | | Subject: | Re: Russia | | Viewed: | 87 times | | Topic: | Buying | |
|
| In Buying, Mannsky writes:
| | Hello,
I have a question. Does anyone know when the ban on buying things from Russia
will end? Because I have something in my cart from Russia that won't let
me buy it that I was really excited for.
Thanks in advance,
Mannsky
|
Hopefully after the country recognizes the errors of its ways and financially
contributes to rebuilding the country it has destroyed! Perhaps at that point
trade and normality can resume but sadly there appears to be no end in sight!
In other words probably best not to hold out any hope in being able to buy what
you need any time soon!
|
|
| Author: | infinibrix | | Posted: | Mar 22, 2024 11:54 | | Subject: | Re: Idea for messages Can we fix it? | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In General, George_Lucy writes:
| | Why can we not have all our messages go into our inbox on Bricklink? When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box.
|
I agree this really ought to be up there as one of Bricklink's priority fixes
as I wonder how many sellers have replied not realizing their reply had gone
to the BL email leaving the buyer thinking they had been ignored. I wonder how
many lost sales opportunities and what overall negative impact this may have
caused to the way buyers perceive Bricklink and its sellers!
|
|
| Author: | infinibrix | | Posted: | Mar 22, 2024 07:03 | | Subject: | Re: Getting quotes | | Viewed: | 39 times | | Topic: | Help | |
|
| In Help, calebfishn writes:
| | In Help, zorbanj writes:
| | In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
|
https://www.bricklink.com/help.asp?helpID=2437
| | If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
|
A seller does not have to respond. If they do, the quote is good for 3 days.
| | All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
|
This is because most quotes don't result in a sale, which is a waste of the
seller's time.
|
66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.
Of the remaining 33% that are not accepted, a good number are cancelled because
parts were purchased by someone else.
|
Yes and this is exactly the reason I mention in this thread why I believe stock
should be held for 24 hours during the quote period. Giving buyers confidence
in being able to secure parts without being subjected to store terms that are
easily overlooked encourages confidence in buyers to be less hesitant over placing
orders/quotes and more likely to spend more money!
Quite often if a buyer wants certain items badly enough they will just quickly
place their order before they get snapped up by someone else there is often no
further opportunity to continue browsing a store to include other items since
the order is then already placed!
|
|
| Author: | infinibrix | | Posted: | Mar 21, 2024 22:55 | | Subject: | Re: Getting quotes | | Viewed: | 47 times | | Topic: | Help | |
|
| In Help, zorbanj writes:
| | In Help, sw_lego_lover writes:
| | Can I get help understanding what the ability is for requesting quotes?
|
https://www.bricklink.com/help.asp?helpID=2437
| | If a seller offers the Quote button then they presumably have to respond, but
otherwise (such as contacting them via BL messaging) there is no responsibility
|
A seller does not have to respond. If they do, the quote is good for 3 days.
| | All too many sellers offer no clear pricing for shipping, and I'm not about
to get snookered into paying 30%+ for shipping. In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.
|
This is because most quotes don't result in a sale, which is a waste of the
seller's time.
|
Since the start of 2024 I have only received 9 quotes but 6 of these were accepted
and therefore I think you underestimate the value in Bricklink properly incorporating
quotes. I expect the number of quotes I and others receive would be a lot higher
if all those that offered quotes were at the very least expected to respond and
Bricklink could ensure that happens by making their stock held up until they
do so!
The reason buyers don't request quotes as much as they otherwise would do
is partly because the option is hidden away within the checkout process which
is confusing to most buyers but more importantly because they are unable to secure
the items they want with any confidence since it only takes one item to become
out of stock to invalidate the whole quote and a sellers slow action to respond
isn't helpful in that regards! Being able to secure/hold stock would resolve
this issue
In truth I really don't understand why no attention has been given to a proper
quote system that is useful and works?, I honestly believe Bricklink and a lot
of sellers here are very short sighted because those buyers that often feel the
need to put together a quote are quite often those that intend to place larger
orders where a little bit of extra thought is required and yet bricklink only
seems to be interested in encouraging its sellers to use methods that force customers
to make spontaneous instant checkout purchase/decisions! but this site is not
Amazon, Most orders are complex and made up of multiple items!
The way I see it is that sellers are here to serve buyers, Not the other way
round. When a seller chooses to give a buyer the option of requesting a quote
that quote needs to remain valid with stock held right up until 24 hours after
quoting else the quote is of little use to anyone!
If sellers are unhappy with having any of their stock held up during the quote
process then it would be better for everyone if they disabled the quote option
and just stuck to instant checkout!
|
|
| Author: | infinibrix | | Posted: | Mar 21, 2024 20:12 | | Subject: | Re: Phishing emails | | Viewed: | 94 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Nubs_Select writes:
| | | | This is probably a dumb question, but how do you know that the email is fake?
|
by looking at who sent it and hovering over the button to see where the link
goes. if the email doesn't end with exactly "@bricklink.com" then
its not from bricklink and if the link goes to anywhere that isn't"bricklink.com"
then its likely not real (baring rare interview like emails)
|
In truth even when I know its from Bricklink such as a Pay my fee reminder I
always try to avoid following links within emails as people can do clever things
with making a recipient address look legitimate besides which, if you routinely
follow links via emails you only increase your chances of being exposed to any
risks
Where possible I prefer to Login from scratch to Bricklink(or any Other site)
and seek out whatever it is they are asking me to do from there, be that paying
my fee etc..
|
|
| Author: | infinibrix | | Posted: | Mar 19, 2024 23:04 | | Subject: | Re: How many mistakes in an order are OK? | | Viewed: | 86 times | | Topic: | Buying | |
|
| One observation that surprises me from reading this thread is just how many sellers
count and list their entire inventory on Bricklink down to the very last part?
I guess a business seller may feel the need to do this or the seller may already
know the exact quantity they have after parting out sets themselves and sorting/counting
as they go but generally speaking I feel it’s more important to be precise over
counting parts for an order rather than for inventory and by that I mean sometimes
it might be easier to only list part of your inventory at a time, that way you
can estimate the quantity listed in your store without feeling the need to count
it all
For instance if you estimate you have around 500 of a part. Maybe only list 400
and then worry about accurately counting and updating your store inventory as
you start to get down to the last 100 or so!
Also people mention human error and that's fine since we all make mistakes
but there's usually more to it than that since 1 or 2 errors in every 50-100
orders may very well be acceptable as human error but 1 or 2 errors in every
5-10 orders well that's more a case of carelessness and these types of mistakes
usually come about from cutting corners and not wanting to give the counting
process the required time and care it needs in order to be accurate. If low value
parts are not worth a sellers time to count carefully and accurately then that's
fine but then they also shouldn't mind over counting by an extra 5 or 10
pieces to be sure the buyer isn't left short!
Either way for those wanting to be more accurate I'd recommend using a bun
baking tray and counting five per section, Any section short a piece will stand
out a mile with just the quickest of glances!
|
|
| Author: | infinibrix | | Posted: | Mar 19, 2024 06:39 | | Subject: | Re: How many mistakes in an order are OK? | | Viewed: | 61 times | | Topic: | Buying | |
|
| In Buying, BrickBonder writes:
| | How many mistakes in an order do you all tolerate before contacting a seller?
For egregious cases the decision is easy, but I just received yet another order
leaving me with a frustrating decision to make. I understand quantity errors,
but what gets to me are the missing lots that occur in roughly 50% of all orders
that have missing lots that bother me.
In this case, I probably will not say anything, because only 2 of 60 lots are
missing, they are not minifigures, and because I can get them from Lego.com for
$4 total. However, the decision is still annoying because one of the lots is
for right wedges to match left wedges that did get included.
Notes:
-Yes, I have tried ordering fewer lots, but it seems you have to keep it under
20 lots in order to prevent most seller mistakes. Those smaller orders are usually
not cost effective for me after factoring in shipping costs.
-If you receive an order containing a printout with a hand-written check mark
next to each lot, consider favoriting that seller. Those sellers are rare and
almost never make mistakes.
|
You should always notify the seller of mistakes however small since they've
already inconvenienced you and therefore it only right that you inconvenience
them in return else there is no incentive for a seller to improve on their service
and attention to detail.
As a seller myself I know how costly and time consuming it can be to respond
to and rectify mistakes and issues therefore you soon learn that it better to
try and get things correct to begin with and that's the message we should
try to convey to all that sell here!
Frustratingly I often find that if you buy out all the remaining stock of an
item shown in a sellers store quite often they will just give you whatever they
have left assuming its correct quantity but without wanting to bother to check,
this often means a buyer ends up doing the counting job of the seller which seems
wrong to me especially since a buyer may feel the need to count for a second
time just to make sure its not them that's counted incorrectly!? (After all
you would assume a seller has sent correct amount!!)
Since accuracy is important I actually think Bricklink should implement an Accuracy
rating that is separate from main feedback where after leaving positive, Neutral
of Negative the buyer can also leave 1-5 stars for things like accuracy, condition
etc.. else how else do we improve the overall service here and keep sellers on
their toes?
|
|
| Author: | infinibrix | | Posted: | Mar 16, 2024 14:32 | | Subject: | 4523 Container D-Basket - Add Design I.D 5678 | | Viewed: | 55 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Open | |
|
| | 4523 Container D-Basket - Add Design I.D 5678 |
|
| Author: | infinibrix | | Posted: | Mar 7, 2024 12:42 | | Subject: | Re: Lego Star Wars Alien Species List | | Viewed: | 52 times | | Topic: | Help | |
|
| In Help, Jkbvmartinez04 writes:
| | I am just beginning a Lego Star Wars collection consisting of at least one minifigure
for each species available in the Lego Star Wars theme. So far I have Human,
Ithorian, Wookie, Klatoonian, Togruta, and Trandoshan. I have a list of the few
more prominent species, like Jawa, Ewok, etc. If anyone could please make a list
of all the available Lego Star Wars minifigure species and which minifigure would
best represent it, it would be greatly appreciated.
Thank you and have a wonderful rest of your day!
|
My suggestion in below link would aid you in comparing which minifig to choose
for each species but sadly it hasn't yet been implemented (if it ever will?)
https://www.bricklink.com/message.asp?ID=1416734
|
|
| Author: | infinibrix | | Posted: | Mar 6, 2024 04:48 | | Subject: | Re: BrickLink Item(s) For Sale Deleted | | Viewed: | 98 times | | Topic: | Problem | |
|
| In Problem, brikomania writes:
| | Hello, twice now some lots from my store have been deleted. This is now messing
up with our inventory management and orders. Reason is absurd: Item is not for
sale but for other purposes (frivolous listing).
I understand that the price is above average at the moment, but so are the prices
of every item in our store.
Does Bricklink think we do not have these in stock?
Below is the communication.
Can anyone provide a reason that I might be missing, or a way to ensure that
this does not happen again?
Thank you,
------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)
Lot Number: 394499743
Description: Light Bluish Gray Plate 1 x 2
Comments: (none)
Qty: 47,951
Bulk Amount: 1
Price Each: EUR 0.112
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)
Lot Number: 378736897
Description: Black Plate, Round 1 x 1
Comments: (none)
Qty: 50,512
Bulk Amount: 1
Price Each: EUR 0.055
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)
Lot Number: 389449954
Description: Trans-Clear Plate 1 x 1
Comments: (none)
Qty: 27,154
Bulk Amount: 1
Price Each: EUR 0.16
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)
Lot Number: 385285054
Description: White Plate 1 x 2
Comments: (none)
Qty: 47,875
Bulk Amount: 1
Price Each: EUR 0.095
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)
Lot Number: 394162560
Description: Light Bluish Gray Tile 1 x 2
Comments: (none)
Qty: 42,647
Bulk Amount: 1
Price Each: EUR 0.223
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)
Lot Number: 394501324
Description: Light Bluish Gray Plate 1 x 1
Comments: (none)
Qty: 44,709
Bulk Amount: 1
Price Each: EUR 0.098
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)
Lot Number: 379440089
Description: Light Bluish Gray Tile 1 x 1
Comments: (none)
Qty: 47,433
Bulk Amount: 1
Price Each: EUR 0.156
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
|
I notice you still have these item listed in your store with similar high quantities
but slightly different prices so I'm thinking it could be that Bricklink
doesn't like you duplicating such high quantity listings possibly for two
reasons:-
A) If you search for those items by highest quantity you would appear multiple
times at the very top thereby it could be deemed as listing manipulation and
at the detriment to other sellers who also have high quantities of these parts
but end up pushed further down the list
B) Just one of those listings has enough quantity in itself before anyone would
ever need to purchase from your other duplicate listings and therefore Bricklink
may be deeming this listing practice as unnecessary and clogging up the catalog
I have a feeling it may be different if you were listing duplicate times for
much smaller quantities with these varying prices as these will sell out within
a much more reasonable timeframe and have more purpose
I could be wrong but those are the reasons I take from it....
|
|
| Author: | infinibrix | | Posted: | Mar 2, 2024 10:58 | | Subject: | Re: sort the changes out please | | Viewed: | 35 times | | Topic: | Catalog | |
|
| In Catalog, BrickCompulsion writes:
| | HI Bricklink Team
Please can you either do the catalogue changes or not - I am listing a load of
printed tiles and some have the b and some don't. this is infuriating and
is meaning it is taking me longer to list than before.
I thought the changes were there to simplify matters. so far its the opposite
in every way plus we have a worse catalogue.
Also - and I fully admit I haven't been at my best the last few weeks due
to illness, but I thought we were getting an email with the parts in our inventory
it was affecting. Did I miss this ?
Cheers
Dave
|
It might be an idea to just list them all under one entry with comments stating
they could be either variant inline with Bricklinks scheduled merge!
I can't imagine neither Bricklink or your customers will hold you accountable
at this stage in the change process besides you'd be giving your customers
fair warning anyway
|
|
| Author: | infinibrix | | Posted: | Mar 2, 2024 05:11 | | Subject: | Re: Royal Mail stamps up again | | Viewed: | 41 times | | Topic: | General | |
|
| In General, Stuart9 writes:
| | Prices for letters up again in April.
Justification : costs and less mail.
My guess is that part of the reason for less mail is, you guessed it, the fact
that the price keeps going up.
|
Well that's the thing as the Royal Mail keep saying their processing system
is only really designed for high volumes and that todays lower volumes make the
processing of letters unviable but judging by the recent Panorama program (Well
worth a catch up if you missed it) I would say it appears more to do with their
overall neglection and discouragement of Letters due to them becoming so fixated
with the higher profitability that comes with shipping parcels. The burden/commitment
of processing high volumes of letters appears to be a thorn in their side when
it comes to wanting to scale the more profitable parcel side of the business.
The unfair part is that many people are unknowingly paying extra for 1st class
Letter service yet many of these letters are more often than not getting processed
at exactly the same time scale as 2nd class in fact worse still most letters
in general are being held back in order to give priority to increased parcel
volumes with my posties advising me not to even bother wasting my money sending
1st class.
It's already looking likely that there will soon only be one Letter and one
Large Letter service with 1st/2nd essentially being merged into one!
|
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