Discussion Forum: Messages by tonnic (4349)
Redisplay Messages: Compact | Brief | All | Full      Show Messages: All | Without Replies

 Author: tonnic View Messages Posted By tonnic
 Posted: Nov 13, 2018 04:57
 Subject: Re: Fourth Catalog Project Underway
 Viewed: 30 times
 Topic: Catalog
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tonnic (4349)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
I believe I read in this large forumpost and another one that decorated legs
and hips will not be in the catalog.

I think this is a shame and a shortcoming in the catalog.

A lot of us buy second hand minifigures etc.
All parts can be broken, scratched, have hairline cracks and legs are quite often
nibbled on and have bitemarks.

I think it would be silly to buy the whole assembly while for a fraction of the
price you might want to buy a left or right leg or a hip.

Not only would it be cheaper but this is also a chance to NOT throw away parts
that cannot be sold in a standard way, a way that a buyer can find.
If they are for sale a seller must use unfindable methods and they will probably
remain it store for decades.
A wast of time, effort, money and plastic.
 Author: tonnic View Messages Posted By tonnic
 Posted: Nov 11, 2018 14:33
 Subject: Re: Mark a buyer as "Refunded due to non-arrival"
 Viewed: 49 times
 Topic: Suggestions
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tonnic (4349)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
In Suggestions, Gaston.La.Brick writes:
  It happens a buyer says he didn't receive the items. When shipping using
an untracked medium, there is no way in verifying if the claim is legit. So I
usually make no fuss and either refund the total order amount (including shipping)
or re-send it (if I have the items in stock).

In these cases, I sometimes get the feeling the buyer might have done this before
and actually has received the items. But as I said: there is no proof, since
no tracking. Then I wonder: "has this buyer done this in the past before with
other sellers?". There is no way in knowing. And that's why I think a buyer
should get some sort of parameter/rating stating the number of orders that were
refunded due to non-arrival. It seems like a small feature. Not really that important,
but if it were there, it would give some extra statistics in the long run as
well.

Years and years ago I made a forumpost or answered one regarding this issue.
I even volunteered to put my name on the list too as I just prior to this post
had an order that did not arrive at my place.
It would be a good idea because there are some buyers that can misuse the system,
specially the Paypalsystem.
It is very rare but they are out there.

Just like you I always refund the buyer in the rare occassions it happens.

When it happens I always leave a positive feedback because my believe is that
a buyer should be trusted, I believe in most members of the Bricklinksystem.

I also make a note in the feedback like ‘sorry the order did not arrive at your
place’.
If all sellers would do something like this it might show if someone is more
than average victim of the postal service.
 Author: tonnic View Messages Posted By tonnic
 Posted: Oct 26, 2018 10:47
 Subject: Re: We have a new Catalog Admin!
 Viewed: 46 times
 Topic: Catalog
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tonnic (4349)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
A few days ago I already find out he is doing a great job!

Within’ a few moments after I posted a question regarding a change in inventory
regarding different headprints and new head studs he made a note on the sets
and 44 minifigs it was needed for.

So, yes, I am very glad he joined the Catmin team and he is already doing a great
job!

Thanks again and congratulations!
 Author: tonnic View Messages Posted By tonnic
 Posted: Oct 20, 2018 13:41
 Subject: Re: Alternate parts are what they are.
 Viewed: 40 times
 Topic: Inventories
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tonnic (4349)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
In Inventories, StormChaser writes:
  In Inventories, tonnic writes:
  Thanks already for your quick response!
Ton

You're welcome! I work for you, you know.

Well, you deserve a raise if I could afford it.
I never had a better employee, to be honest, I never ever had an employee but
otherwise you would be my employee of the month!

  
Minifigure inventories, by the way, can't include alternate parts. Okay,
so here is what I did:

1. Every affected minifigure in both sets now include inventory notes.
2. Both sets now include inventory notes.
3. Both sets now include the other heads as alternates. This is a new approach
which Marek and I are trying out.

This should correct all the issues you raised.

Three of the four possible variants have been confirmed to have appeared, so
the fourth variant (black eyebrows, blocked stud: 3626bpb0628) is the only one
I added without having confirmation that it appeared in the sets. I think the
likelihood that this variant would have appeared in these very popular sets at
some point in their production run was high enough to include it.

Thanks for taking care in such a short while!
I will go on putting them in my inventory tomorrow with an extra note and link
to the description.

Have a nice weekend!
 Author: tonnic View Messages Posted By tonnic
 Posted: Oct 20, 2018 12:48
 Subject: Re: Alternate parts are what they are.
 Viewed: 27 times
 Topic: Inventories
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

tonnic (4349)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tons_of_Bricks
In Inventories, StormChaser writes:
  The big problem with E&D sets is that many of them have lengthy production runs,
resulting in all sorts of changes over time. It's not really practical to
create a new catalog entry for every change, so some compromises must be made
between an overstuffed catalog and an overstuffed inventory.

Give me a few minutes while I see what can be done with the inventories of these
two sets to make things better.

Thanks already for your quick response!
Ton

Next Page: 5 More | 10 More | 25 More | 50 More | 100 More