Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TechnicBuilt  | | Posted: | Sep 27, 2022 17:26 | | Subject: | Re: Adding shipping after order is paid | | Viewed: | 37 times | | Topic: | Selling | |
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| In Selling, Nubs_Select writes:
| | you cant add shipping (or any other costs) after an order has been paid. You
can refund the payment then set the order payment status to none and then you
should be able to add shipping and reinvoice the buyer
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If I refund do I lose the BL or Paypal fees?
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| Author: | TechnicBuilt | | Posted: | Sep 27, 2022 17:13 | | Subject: | Adding shipping after order is paid | | Viewed: | 113 times | | Topic: | Selling | |
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| Hello
I have a customer that chose a local pickup method but is actually 3 hours away
from me. I asked if they were going to pickup and they asked to ship the order.
The order has already been paid via instant checkout.
How do I add shipping to an already paid order?
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| Author: | TechnicBuilt | | Posted: | Jul 18, 2022 10:44 | | Subject: | Re: Might be a foolish question, but nonetheless | | Viewed: | 46 times | | Topic: | Selling | |
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| In Selling, popsicle writes:
| | Johan's input: https://www.bricklink.com/message.asp?ID=1351550 brings to
mind a question that's developed through reading anecdotal experiences of
altering the Store Address, which is separate from the Shipping Address
on file:
Does altering this specific on-file account info, automatically set the account
back into verification process? Can one alter or add to this data without triggering
this response? If so, what seller account info, can be alter or added before
triggering the reset?
-Thanks
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I moved a couple months ago and changed both my store address and shipping address
with no issue.
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| Author: | TechnicBuilt | | Posted: | Jan 18, 2022 22:35 | | Subject: | Re: Refund system not working | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| In Technical Issues, antiquer88 writes:
| | Hi,
I need to give a customer a refund, but every time I try to do it, it says "Something
went wrong" and will not put the refund through. It would be more helpful if
it told me what was wrong. Any ideas?
Thanks,
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Make sure your refund is only to 2 decimal places. It doesn't work with 3.
For example $1.03 will work but $1.032 will not.
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| Author: | TechnicBuilt | | Posted: | Aug 19, 2021 10:30 | | Subject: | Re: Bricklink view ticket | | Viewed: | 22 times | | Topic: | General | |
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| In General, Cletus writes:
| | Just wondering, is it possible for a normal user/seller to log into this Bricklink
site (Pic 1) using your Bricklink username and password? I've just tried
upgrading to a seller and CustomerSupport@bricklink.com sent me this "View this
ticket online" link (Pic 2). Thanks in advance!
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I believe you need to register to this site separately form Bricklink.
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| Author: | TechnicBuilt | | Posted: | Aug 7, 2021 14:25 | | Subject: | Re: update all inventory to 6 month sales? | | Viewed: | 37 times | | Topic: | Selling | |
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| In Selling, ATlike writes:
| | How do you update all a stores inventory to the average 6 month sales all at
once?
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You need to use Brickstore. Download your entire inventory into it. Update the
pricing to 6month average or whatever else you want. Then re-upload to bricklink.
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| Author: | TechnicBuilt | | Posted: | Aug 5, 2021 11:50 | | Subject: | Re: Brickstock help | | Viewed: | 34 times | | Topic: | Help | |
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| In Help, Zab3uk75 writes:
| | Hi,
I am just wondering why Brickstock appears to adjust my prices for me!!
ie list an item in Brickstock for 0.01 and it will adjust to 0.015 or similiar.
Thanks for your help.
June
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Check the exchange rate settings, I believe it is set to USD by default.
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| Author: | TechnicBuilt | | Posted: | Jul 7, 2021 18:04 | | Subject: | Re: Different shipping costs for heavy sets | | Viewed: | 26 times | | Topic: | Shipping | |
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| | |
Not sure how to "force them to be a manual only" for specific items. Is that
a checkbox somewhere on the item's list page?
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There is a drop down under each item where you can set it to manual only. See
Pkg Type in the picture. This will only give buyers the option of a manual quote.
Then you can give them an accurate shipping cost.
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| Author: | TechnicBuilt | | Posted: | May 28, 2021 21:42 | | Subject: | Re: BRAVO on the BrickLink Catalog Newsletter!!! | | Viewed: | 47 times | | Topic: | General | |
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| In General, Admin_Russell writes:
| | In General, SnarkBricks writes:
| | Just received the BrickLink Catalog Newsletter email...
Thank you!!! I think this is a wonderful to update Store owner's of what's
going on!!
Tom and Cindy of Snark Bricks
|
Thank you for the nice comments. I have included the newsletter here for anyone
who missed it.
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I didn't get this sent to me. I have my settings set to receive emails from
Bricklink.
Is there somewhere this can be accessed so we can clock the links in it?
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| Author: | TechnicBuilt | | Posted: | May 28, 2021 10:05 | | Subject: | Re: Shipped is missing from drop down | | Viewed: | 34 times | | Topic: | Help | |
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| In Help, Steverd writes:
| | I was trying to mark an order SHIPPED, But it's not an option in the drop
down box.
I've already added the tracking number.
Have you seen this before? How can I fix this and change from Packed to Shipped?
Thank you
Steve
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In your orders settings page you can enable a second field that tracks the Paid
status so you can see if the order has been paid for.
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| Author: | TechnicBuilt | | Posted: | May 27, 2021 10:11 | | Subject: | Re: Parting out high lot set | | Viewed: | 34 times | | Topic: | General | |
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| In General, legomaster100 writes:
| | Hello, i am looking to part out a high lot set. it has over 1k lots. How do I
go without timing out the Bricklink website?
|
I would and do use Brickstore. You can part out and upload chunks of the set
with it or do the entire set all at once and it won't time out. Once you
have the set complete you upload the Brickstore file to Bricklink.
Brickstore also has great tools like mass updating of pricing, inventory management
etc.
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| Author: | TechnicBuilt | | Posted: | May 25, 2021 11:25 | | Subject: | Re: Remove 1 item from order | | Viewed: | 25 times | | Topic: | Selling | |
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| In Selling, wendybrowne writes:
| | Dear super wild and crazy chicken! lol!
i have tried using that page to amend a few orders, it has never worked for
me, the customer says they don't see any option to approve a change in the
order, and I don't know where to tell them to look in their brick link account,
so i put a credit on the invoice.
i would like to know where exactly where does the customer find the "approve
change" in their account?
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I used it for this order and my buyer was able to approve the removal. I believe
it doesn't show up in the actual order but rather in the OrderItem removal
screen. Your buyer would go to the same screen that you use to retract the item
in order to approve it.
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| Author: | TechnicBuilt | | Posted: | May 25, 2021 00:38 | | Subject: | Re: Who to contact about Bricklink Overcharge? | | Viewed: | 61 times | | Topic: | Terms and Policies | |
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| In Terms and Policies, wolbar writes:
| | Hello,
I was just charged $4.67 Bricklink commission on a $79.44 order. This is almost
6% commission, not 3%!
How can I correct this with Bricklink? I have a problem finding the correct contact
person/email.
Kind Regards,
Wolly
|
Here is the link to the fees help page. Keep in mind that fees are in USD.
https://www.bricklink.com/help.asp?helpID=38
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| Author: | TechnicBuilt | | Posted: | May 24, 2021 23:05 | | Subject: | Re: Remove 1 item from order | | Viewed: | 35 times | | Topic: | Selling | |
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| In Selling, peregrinator writes:
| | In Selling, TechnicBuilt writes:
| | Hello
I have an order where the buyer ordered Qty 1 of a 1x1 Tan Plate. I have this
plate in my inventory but it is actually Nougat.
How do I remove the item form the order. The order has not been paid yet as it
is an manual invoice and I need to add shipping. Is the easiest way to credit
them the cost of the 1 item and then tell them what happened in an order note?
|
Just buy a copy of and take the 1x1 tan plate from it
|
Seems excessive.....but the customer is always right.
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| Author: | TechnicBuilt | | Posted: | May 24, 2021 22:26 | | Subject: | Remove 1 item from order | | Viewed: | 88 times | | Topic: | Selling | |
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| Hello
I have an order where the buyer ordered Qty 1 of a 1x1 Tan Plate. I have this
plate in my inventory but it is actually Nougat.
How do I remove the item form the order. The order has not been paid yet as it
is an manual invoice and I need to add shipping. Is the easiest way to credit
them the cost of the 1 item and then tell them what happened in an order note?
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| Author: | TechnicBuilt | | Posted: | May 22, 2021 18:00 | | Subject: | Re: How do you account for packaging weight? | | Viewed: | 31 times | | Topic: | Shipping | |
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| In Shipping, skeletonwizard8 writes:
| | Let's say that someone places an order that weighs 14oz. The instant checkout
calculates the cost at 6$ for shipping. He pays and I pack the order. After I
pack it, the total package weighs 17oz, so now I have to pay 10$ shipping for
the label and loose 4 dollars. How do I prevent this/have the checkout account
for packaging weight?
|
2 ways to combat this. You can pad your shipping prices by a little bit to cover
packaging.
Second you can add a weight factor to the shipping method. It adds 10% so that
BL will add 10% extra to the weights of items to account for variations and the
packaging to ship them.
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| Author: | TechnicBuilt | | Posted: | May 20, 2021 23:48 | | Subject: | Re: I can't change my address ! | | Viewed: | 35 times | | Topic: | Help | |
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| In Help, dsc9401 writes:
| | Hi everyone,
I moved to USA recently but once I want to change my address in my personal profile
page, the "Change Address" bottom down below always can't be press.
This situation always happen on my account,once I chose a new country, that "Change
Address" bottom will turn into unvalid status and can not be clicked. I try to
refresh my page, but it was no use. I upload a image to show how the situation
is.
Anyone has occur this situation? Does Bricklink has some restrict on this change
? If you have some solution plan, please let me know, Thanks
|
You need to have all the fields with the red* filled in. Those are required fields.
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| Author: | TechnicBuilt | | Posted: | May 19, 2021 11:36 | | Subject: | FREE SHIPPING ON ORDERS OVER $20CAD!! | | Viewed: | 43 times | | Topic: | Sales | |
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| Just wanted to let everyone know that I now am offering FREE SHIPPING within Canada on orders over $20CAD.
Also if you request a quote or manual invoice and your order is over $20CAD I will set the shipping at $0!!
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| Author: | TechnicBuilt | | Posted: | May 15, 2021 23:14 | | Subject: | Re: brickowl synchronise | | Viewed: | 34 times | | Topic: | Help | |
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| In Help, FireFox007 writes:
| | In Help, beaverbrick writes:
| | So it may have worked, but as you have used up your daily limit on API calls,
you'll have to wait.
Bricksync should process the changes once your API usage has reset.
In Help, FireFox007 writes:
| | In Help, TechnicBuilt writes:
| | In Help, FireFox007 writes:
| | In Help, beaverbrick writes:
| | bricksync.inventory.bsx is your master file and will be in the data folder.
Rename it to bricksync.inventory.bsx.OLD
00000.bsx is the backup file that was created (should be in backups folder\date)
Copy 00000.bsx to the data folder
Then rename it to bricksync.inventory.bsx
That replaces your master file with the backup.
Now run bricksync and type sync.
In Help, FireFox007 writes:
| | In Help, TechnicBuilt writes:
| | In Help, FireFox007 writes:
| | In Help, FireFox007 writes:
| | In Help, randyipp writes:
| | In Help, paulvdb writes:
| | In Help, FireFox007 writes:
| | In Help, paulvdb writes:
| | In Help, TechnicBuilt writes:
| | In Help, FireFox007 writes:
| | In Help, paulvdb writes:
| |
Did you use the command "setallremarksfromblid" in Bricksync? That command would
set all remarks to the item number.
|
@Paul, yes I did, So thats what I did wrong!!
Thanks!
|
If the remarks are correct in Bricklink the sync command should correct Brickowl.
Or you can export your Bricklink inventory and reload it into Brickowl.
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The command would have updated the remarks on both BL and BO. But Bricksync does
make backups of inventory. So if there is still a backup with the original remarks
you should be able to restore them using the "loadnotes" command in Bricksync.
That command will load remarks (and comments) from a bsx file.
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I tried, but the systems requires a parameter, do you know this?
If I type "loadall" he says the same...
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It needs the filename of the bsx file from which you want to load the remarks.
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You can also close bricksync, move the backup to the primary and open it again.
This is what I did a few years ago when I first started with bricksync and typed
the same command!
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I'm sorry but can you explain this, this is so difficult for me.
I tried everything. but nothing worked...
|
Would you like to help me with this please?
|
I'm not in front of my computer right now but there will be a file in the
bricksync folder with backups of what bricksync has done. You will copy or move
the backup into the main folder that bricksync looks for and it will load from
that.
Best to Google how to do this. There may be a youtube video?
|
The only bsx files that I can find are "bricksync.inventory.bsx" and "00000.bsx"
They both don't work...
I'm desperate
|
|
I tried it, system did something, but remarks stays the same...
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Give it a few minutes. When I make changes I see that it takes BO a little bit
to refresh.
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Yes but, the systems says "the pool of available daily Bricklink API calls is
too low"
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I run 00000.bsx at brickstore, and the remarks are how they should be, so lets
cross our fingers!
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Did you get this to work?
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| Author: | TechnicBuilt | | Posted: | May 15, 2021 17:04 | | Subject: | Re: brickowl synchronise | | Viewed: | 26 times | | Topic: | Help | |
|
| In Help, FireFox007 writes:
| | In Help, beaverbrick writes:
| | bricksync.inventory.bsx is your master file and will be in the data folder.
Rename it to bricksync.inventory.bsx.OLD
00000.bsx is the backup file that was created (should be in backups folder\date)
Copy 00000.bsx to the data folder
Then rename it to bricksync.inventory.bsx
That replaces your master file with the backup.
Now run bricksync and type sync.
In Help, FireFox007 writes:
| | In Help, TechnicBuilt writes:
| | In Help, FireFox007 writes:
| | In Help, FireFox007 writes:
| | In Help, randyipp writes:
| | In Help, paulvdb writes:
| | In Help, FireFox007 writes:
| | In Help, paulvdb writes:
| | In Help, TechnicBuilt writes:
| | In Help, FireFox007 writes:
| | In Help, paulvdb writes:
| |
Did you use the command "setallremarksfromblid" in Bricksync? That command would
set all remarks to the item number.
|
@Paul, yes I did, So thats what I did wrong!!
Thanks!
|
If the remarks are correct in Bricklink the sync command should correct Brickowl.
Or you can export your Bricklink inventory and reload it into Brickowl.
|
The command would have updated the remarks on both BL and BO. But Bricksync does
make backups of inventory. So if there is still a backup with the original remarks
you should be able to restore them using the "loadnotes" command in Bricksync.
That command will load remarks (and comments) from a bsx file.
|
I tried, but the systems requires a parameter, do you know this?
If I type "loadall" he says the same...
|
It needs the filename of the bsx file from which you want to load the remarks.
|
You can also close bricksync, move the backup to the primary and open it again.
This is what I did a few years ago when I first started with bricksync and typed
the same command!
|
I'm sorry but can you explain this, this is so difficult for me.
I tried everything. but nothing worked...
|
Would you like to help me with this please?
|
I'm not in front of my computer right now but there will be a file in the
bricksync folder with backups of what bricksync has done. You will copy or move
the backup into the main folder that bricksync looks for and it will load from
that.
Best to Google how to do this. There may be a youtube video?
|
The only bsx files that I can find are "bricksync.inventory.bsx" and "00000.bsx"
They both don't work...
I'm desperate
|
|
I tried it, system did something, but remarks stays the same...
|
Give it a few minutes. When I make changes I see that it takes BO a little bit
to refresh.
|
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Canada, Alberta
