Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | minifigmountain  | | Posted: | Apr 17, 2024 16:41 | | Subject: | Re: 25000000- 25 million orders | | Viewed: | 48 times | | Topic: | General | |
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| In General, Leftoverbricks writes:
| | In General, donja_nl writes:
| | I just got order 25000000 of Bricklink.
Quite a milestone.
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Congratulations!
The chance that a seller will reach this milestone and also be an active member
of the forum is almost zero.
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I placed order 20,000,000 and it was placed with a well-known US store. We're
not exactly active members of *this* forum, but we both know each other. It was
a fun day.
-Steve
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| Author: | minifigmountain | | Posted: | Mar 29, 2023 13:57 | | Subject: | Re: Searching in my store inventory dropdown | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| Not to pile on but this is happening to me too. Chrome/Windows user. Very frustrating
as I use the BL interface for search/entry and not 3rd party tools.
Please change this back. Thanks!
In Technical Issues, simmonsfamily writes:
| | Hi,
Just noticed today that when searching the shop's inventory multiple times,
the search dropdown keeps reverting to search within all items on bricklink instead
of in store inventory. This was not the case when inputting items yesterday so
I was wondering if this is a glitch/change/setting that anyone has a fix for?
The muscle memory of just searching repetedly is slowing down us down and causing
some frustration.
Thanks
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| Author: | minifigmountain | | Posted: | Nov 30, 2022 10:45 | | Subject: | Re: Wrong time for such extensive updates | | Viewed: | 94 times | | Topic: | Technical Issues | |
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| Nothing to add other than I agree. I'm glad everyone else can now add pieces
to their collections but I can't add items to my inventory which is costing
BL money. As a marketplace, the SELLERS are the customer, and it needs to be
seen that way.
In Problem, dewertz writes:
| | Dear BrickLink Team,
why are you making such serious changes in the middle of the Christmas season?
It is simply not possible to work properly on the site today.
If such things were announced, you could at least be prepared for it in terms
of daily workflow.
There are many commercial sellers here and we expect the platform operator to
act professionally.
Please make such big updates in the future in calmer times, at best also with
more beta testing in advance, so that something like today does not happen.
Best regards
Dirk
German Brick Circus
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| Author: | minifigmountain | | Posted: | Nov 15, 2022 14:01 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 34 times | | Topic: | Selling | |
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| Thanks for the clarification. I think the overall point of this post was to suggest
that Bricklink do more than just put stores in a "Highlighted" or "Featured"
list and actually provide some top-tier customer service to larger stores to
get quicker resolution to issues, since downtime for a large store has significant
financial impacts.
There's not much we can do other than discuss it and suggest it, but hopefully
someone at BL or TLG HQ sees this and takes it into consideration.
In Selling, popsicle writes:
| | In Selling, minifigmountain writes:
| | Bricklink already features the “top stores” - I think by sales volume not order
number - but in any case it means they have this data and it is possible.
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It's always been Highlighted and Featured stores. As to your
"they have this data" statement: The site uses the simple data of fees paid monthly.
Which translates into gross sales: https://www.bricklink.com/help.asp?helpID=2443
We occasionally would appear on these lists in the earlier years. Which didn't
do much beyond offering more exposure, if that.
-popsicle
| | The goal for them should be to provide better service to their top 1, 3, 5% of customers.
Whatever that number works out to be and is manageable. If you are familiar with
some top tier loyalty airline/hotel programs they have dedicated call lines and/or
agents for their top spenders. I am fully on board with this (my store may
or may not make then cut, between 200-300 orders per month).
There would have to be clear criteria for gaining the status and for losing the
status. I.e. one bad month shouldn’t drop you back down but a 3-6 month average
maybe.
In Selling, greg_zielinski writes:
| | Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
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| Author: | minifigmountain | | Posted: | Nov 11, 2022 21:39 | | Subject: | Re: How many sellers have 100+ sales per month | | Viewed: | 53 times | | Topic: | Selling | |
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| Bricklink already features the “top stores” - I think by sales volume not order
number - but in any case it means they have this data and it is possible. The
goal for them should be to provide better service to their top 1, 3, 5% of customers.
Whatever that number works out to be and is manageable. If you are familiar with
some top tier loyalty airline/hotel programs they have dedicated call lines and/or
agents for their top spenders. I am fully on board with this (my store may
or may not make then cut, between 200-300 orders per month).
There would have to be clear criteria for gaining the status and for losing the
status. I.e. one bad month shouldn’t drop you back down but a 3-6 month average
maybe.
In Selling, greg_zielinski writes:
| | Is there a way to aggregate this data? There are MANY many sellers. Lots of
sales in total. But how many of the stores have 100+ sales? Does bricklink have
an interest in curating the website based on it's "power sellers"?
The reason I ask is there comes a point where you are basing your livelihood
on the platform. I would think there is room for some type of "power seller"
status. Something that allows you to call Ebay and have a direct conversation
about support issues or problems you are having with the platform. I'm sure
there are other things that could be afforded to this group. I'm not saying
these people need an advantage or anything. Just that some sellers are better
representative for the platform and there could be opportunities to create a
forum or communications channel for these sellers.
It would also act as a motivator for no sellers to reach a measurable, rewardable
goal. Somewhat like Ebay does with shipping speed, tracking, communications,
etc.
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| Author: | minifigmountain | | Posted: | Sep 5, 2022 15:11 | | Subject: | Re: Orders 19999999, 20000000, and 2000001 | | Viewed: | 82 times | | Topic: | General | |
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| Buyer #20,000,000 checking in. Just happy to be a part of some footnote in Bricklink
history lol
In General, dnabrix writes:
| | So, I am ecstatic to have my first post be this. Orders 19999999, 20000000, and
20000001 were placed at DNA Brix!
Thanks all three who placed! On to the next ten million! BrickLink community
strong!
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| Author: | minifigmountain | | Posted: | Aug 12, 2022 14:30 | | Subject: | Re: “No shipping methods available” | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| Thank you sir I will give this a try and see if it works. Appreciate you taking
the time to respond.
In Technical Issues, edeevo writes:
| | In Technical Issues, minifigmountain writes:
| | I have had several users message me saying that they get the error “no shipping
methods available for this item.” First it was for a large set and I thought
it was my fault, but I had another seller check for me and they said they were
able to purchase. Both were in the USA. Now I’m getting a message from a US buyer
that there’s a minifig they can’t buy because there’s no shipping method available.
I’ve been getting orders from other people so it’s not like my shipping methods
are completely broken but I can’t pinpoint the real problem here. Is there some
wider problem here? Something on the buyer’s end? I’m at a loss.
Thanks,
Steve
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I can see you are using Instant Checkout, and it looks like you ship orders by
weight, so that may point to the issue; when using Instant Checkout, you need
to make sure all the items in your store inventory have the volume/weight required
to allow for it to use your shipping methods... unfortunately, some of the items
in the catalog are missing volume/weight, and prevent folks from using your shipping
methods to purchase those items using Instant Checkout(and I believe the error
was "no shipping methods available..." when some Buyers brought it to my attention
a few years ago)...
The simplest way to check if any items in your store inventory are missing information
that prevents them from being purchased via Instant Checkout is by going to "My
Store--Inventory", then making sure the "Instant Checkout Unavailable" box
is checked, and hitting the "Go!" button... if any items pop up, those items
are missing information that would allow for Instant Checkout; you can then add
whatever info (volume or weight) is missing manually (as you can see in the screenshots,
I added weight to the items in my inventory)... once you add weight, run the
same search as before, and no items should pop up...
It took me a while to figure this out about two years ago because a few Buyers
had asked about specific items that they were unable to checkout with; and since
I only use Instant Checkout, I was able to determine the issue... and when I
checked, it turned out I had a bunch of items that couldn't be sold via Instant
Checkout; as the missing volume/weight info prevented any Buyer from checking
out if any one of those items was in their cart...
I regularly check for missing weight/volume from time to time now, as I add more
items to my inventory, so I don't have that issue again... Hope that helps.
Life is Good.
~Ed.
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| Author: | minifigmountain | | Posted: | Aug 12, 2022 12:57 | | Subject: | “No shipping methods available” | | Viewed: | 55 times | | Topic: | Technical Issues | |
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| I have had several users message me saying that they get the error “no shipping
methods available for this item.” First it was for a large set and I thought
it was my fault, but I had another seller check for me and they said they were
able to purchase. Both were in the USA. Now I’m getting a message from a US buyer
that there’s a minifig they can’t buy because there’s no shipping method available.
I’ve been getting orders from other people so it’s not like my shipping methods
are completely broken but I can’t pinpoint the real problem here. Is there some
wider problem here? Something on the buyer’s end? I’m at a loss.
Thanks,
Steve
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| Author: | minifigmountain | | Posted: | Aug 2, 2022 10:42 | | Subject: | Re: KC063 Police Key Chain | | Viewed: | 28 times | | Topic: | Catalog Identification | |
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| Here is the keychain I have. Doesn't match KC063 exactly thus the question.
In Catalog Identification, M_R writes:
| | In Catalog Identification, minifigmountain writes:
| | The catalog entry for KC063 shows a police torso with the badge and diagonal
zipper. There is one seller selling this currently and his photo of the actual
item shows the torso with the badge and 5 round white buttons.
Are these variants of the same item? I have the key chain that is pictured in
the seller's custom photo but not the one in the official bricklink catalog
item. Is only one or both correct?
Thanks.
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| Author: | minifigmountain | | Posted: | Aug 2, 2022 10:41 | | Subject: | Re: KC063 Police Key Chain | | Viewed: | 20 times | | Topic: | Catalog Identification | |
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| Yes I saw KC063. I was wondering if the key chain I have (which has a torso with
five buttons and a badge, just like the torso from col329 https://www.bricklink.com/v2/catalog/catalogitem.page?P=973pb3094c01&idColor=11#T=I&C=11
) is the same item since the stock photo for KC063 shows the torso with a diagonal
zipper and badge.
In Catalog Identification, M_R writes:
| | In Catalog Identification, minifigmountain writes:
| | The catalog entry for KC063 shows a police torso with the badge and diagonal
zipper. There is one seller selling this currently and his photo of the actual
item shows the torso with the badge and 5 round white buttons.
Are these variants of the same item? I have the key chain that is pictured in
the seller's custom photo but not the one in the official bricklink catalog
item. Is only one or both correct?
Thanks.
|
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| Author: | minifigmountain | | Posted: | Aug 2, 2022 01:49 | | Subject: | KC063 Police Key Chain | | Viewed: | 39 times | | Topic: | Catalog Identification | |
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| The catalog entry for KC063 shows a police torso with the badge and diagonal
zipper. There is one seller selling this currently and his photo of the actual
item shows the torso with the badge and 5 round white buttons.
Are these variants of the same item? I have the key chain that is pictured in
the seller's custom photo but not the one in the official bricklink catalog
item. Is only one or both correct?
Thanks.
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| Author: | minifigmountain | | Posted: | Feb 24, 2022 18:37 | | Subject: | Re: Light-up minifigures - color of 1x1 plate? | | Viewed: | 43 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, ryanaitch writes:
| | In Catalog Identification, steveschow writes:
| | I know they are not inventoried in Bricklink, but for the light-up lightsaber
minifigures (Obi-Wan, Vader, Anakin, Mace Windu, Luminara) is the 1x1 round plate
on the back of the lightsaber supposed to be flat silver or pearl light gray?
I've never seen one new out of the box. I've been selling them with flat
silver and haven't gotten a complaint yet but the other day I noticed in
the Ultimate Lightsaber Duel set that it came with an extra pearl light gray
1x1 round plate.
Thanks for any insight.
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It should be Pearl Light Gray. 1x1 round plates in what BrickLink calls Flat
Silver weren't introduced until 2011, 6 years after the light-up figures
(Flat Silver in general replaced Pearl Light Gray starting around 2010)
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Thank you (and previous commenter) for the help! I appreciate it.
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| Author: | minifigmountain | | Posted: | Feb 24, 2022 14:09 | | Subject: | Light-up minifigures - color of 1x1 plate? | | Viewed: | 80 times | | Topic: | Catalog Identification | |
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| I know they are not inventoried in Bricklink, but for the light-up lightsaber
minifigures (Obi-Wan, Vader, Anakin, Mace Windu, Luminara) is the 1x1 round plate
on the back of the lightsaber supposed to be flat silver or pearl light gray?
I've never seen one new out of the box. I've been selling them with flat
silver and haven't gotten a complaint yet but the other day I noticed in
the Ultimate Lightsaber Duel set that it came with an extra pearl light gray
1x1 round plate.
Thanks for any insight.
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| Author: | minifigmountain | | Posted: | Feb 23, 2022 00:24 | | Subject: | Large selection of plant parts now available! | | Viewed: | 61 times | | Topic: | Sales | |
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| My store is mostly known for minifigures and minifigure parts/accessories, but
I have uploaded what I believe is a large and comprehensive inventory of LEGO
trees, leaves, flowers, etc. The common colors (greens) have large quantities
available, with a good amount of the rarer color leaves/plants available as well.
All are used but have been sorted and quality checked for any broken or damaged
areas. Bulk pricing is available as well.
I have another ~10 lbs of plants to still sort through so if there is anything
specific you are looking for - or more quantities of existing parts - feel free
to shoot me a message and I can look for you.
Thank you!
Steve
MinifigMountain
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| Author: | minifigmountain | | Posted: | Jan 11, 2022 19:47 | | Subject: | Re: Stockroom, "Show All" inventory, dimensions | | Viewed: | 41 times | | Topic: | Technical Issues | |
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| | Wow thank you, that was driving me bonkers. |
| Author: | minifigmountain | | Posted: | Jan 3, 2022 18:15 | | Subject: | Pink vs bright pink flowers | | Viewed: | 96 times | | Topic: | Colors | | Status: | Open | |
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| The flowers on the left are dark pink. Which color are the middle and right flowers?
Which is pink and which is bright pink? Is bright pink lighter than pink (one
on the right?) Or does bright pink mean it has more saturation and is the one
in the middle?
Thanks!
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| Author: | minifigmountain | | Posted: | Dec 9, 2021 17:56 | | Subject: | Re: Off-brand Super Battle Droids are everywhere | | Viewed: | 63 times | | Topic: | General | |
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| Thanks for the reply. I'm still only 11 months into this and come across
something new every day, especially dealing with old/used/vintage LEGO.
In General, Brickitty writes:
| | In General, steveschow writes:
| | I am running into counterfeit Super Battle Droid (sw0092) parts with a number
of different stores. I'm wondering how aggressive I need to be about pushing
for refunds when I get fake parts or is that a jerk move?
The arms are very easy to tell because LEGO prints their logo and part number
on the inside. The torsos and legs I haven't found any markings, but you
can tell that the pearl dark gray color is slightly off. It's slightly lighter
and looks less homogeneous/more streaky.
I don't really fault sellers and don't want to get them in trouble for
selling counterfeit pieces because I honestly don't think it's intentional,
but at the same time I don't want to be eating the cost for all these fake
parts that I can't use to list minifigures in my own store.
Any community thoughts on this? Just a cost of doing business or should I be
weeding these out of the system and getting refunds?
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As others have said, but to be even more direct: Those are not fakes. Period.
Yes, they came in different shades and some had those streaks, and yes, they
came with and without the Lego logo. In this situation, you would be the jerk
if you pursued refunds, given that those are genuine Lego parts.
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| Author: | minifigmountain | | Posted: | Dec 9, 2021 17:54 | | Subject: | Re: Off-brand Super Battle Droids are everywhere | | Viewed: | 58 times | | Topic: | General | |
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| Thanks. I did buy them all used, but I think the rest of the forum has soundly
shot down my argument that they are not real, so I'm going to just lick my
wounds and leave it alone.
I just feel bad if somebody orders multiple from me because I think the ones
I believed were fake kinda look like junk. But sounds like nobody cares.
In General, cosmicray writes:
| | In General, steveschow writes:
| | I don't really fault sellers and don't want to get them in trouble for
selling counterfeit pieces because I honestly don't think it's intentional,
but at the same time I don't want to be eating the cost for all these fake
parts that I can't use to list minifigures in my own store.
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It all goes back to provenance. If these are established sellers, ask them how
the minifigs came to their inventory. If they took them directly from sets, then
they have to be genuine. If they are buying bulk from some upstream supplier,
then it may be worth chasing the chain.
Nita Rae
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| Author: | minifigmountain | | Posted: | Dec 9, 2021 17:50 | | Subject: | Re: Off-brand Super Battle Droids are everywhere | | Viewed: | 80 times | | Topic: | General | |
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| Thanks for the pictures. I guess I really should have started with "are these
fakes". I understand lots of LEGO helmets and hair and other pieces don't
have the LEGO logo on them. These other parts just look and even feel so different
I convinced myself they were off. The legs in particular just feel like they
have less sharp edges but it must be in my head. As I was assembling a bunch
to list for sale it just looked so obvious the difference.
Anyway, sorry to ruffle everyone's feathers, I'll go dig some battle
droid arms out of my junk bucket now...
In General, jennnifer writes:
| | In General, jennnifer writes:
| | Here's a good image of some genuine battle droid arms from the 2008-2013
era.
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And here is another slightly less good picture. I need some sunlight to get a
really good one.
Jen
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| Author: | minifigmountain | | Posted: | Dec 9, 2021 14:32 | | Subject: | Off-brand Super Battle Droids are everywhere | | Viewed: | 289 times | | Topic: | General | |
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| I am running into counterfeit Super Battle Droid (sw0092) parts with a number
of different stores. I'm wondering how aggressive I need to be about pushing
for refunds when I get fake parts or is that a jerk move?
The arms are very easy to tell because LEGO prints their logo and part number
on the inside. The torsos and legs I haven't found any markings, but you
can tell that the pearl dark gray color is slightly off. It's slightly lighter
and looks less homogeneous/more streaky.
I don't really fault sellers and don't want to get them in trouble for
selling counterfeit pieces because I honestly don't think it's intentional,
but at the same time I don't want to be eating the cost for all these fake
parts that I can't use to list minifigures in my own store.
Any community thoughts on this? Just a cost of doing business or should I be
weeding these out of the system and getting refunds?
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