Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Brettj666  | | Posted: | Jan 7, 2024 09:20 | | Subject: | Re: Have to pay VAT twice. What can be done? | | Viewed: | 64 times | | Topic: | Taxes | |
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| In Taxes, Poncke writes:
| | I am in Ireland. Ordered from Indonesia, BL took the VAT on placing the order.
I told the seller to add a VAT invoice on the package to prevent double VAT.
Just got the email from customs, telling me to pay VAT otherwise the package
goes back to Indonesia.
I cannot check what the seller has done until I have the package. And as a private
individual I have no option to claim back VAT from Irish Revenue.
Any advice welcome, thanks.
|
I had this happen to a buying customer of mine, they paid VAT, I included the
invoice and they got charged.
So, I re-read my instructions, realized I did it wrong, so it was my fault, so
I refunded the tax to my customer.
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 |
| Author: | Brettj666 | | Posted: | Dec 21, 2023 19:52 | | Subject: | Re: Merry Christmas! | | Viewed: | 16 times | | Topic: | Sales | |
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| In Sales, Brickhead_hun writes:
| | Hi, fellow LEGO lovers!
I wish you a Merry Christmas, peaceful and holy holidays!
Best wishes,
CsD
|
Thanks, happy holidays
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| Author: | Brettj666 | | Posted: | Dec 10, 2023 11:57 | | Subject: | Re: 3% handling charge | | Viewed: | 62 times | | Topic: | Buying | |
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| In Buying, Erikmax writes:
| | I ordered two 200 euro sets. To my surprise there was besides the postage costs
a 12,17 handling fee on the invoice what i did not expect. Yes it was mentioned
in the terms -3% handling fee- but I did not notice it, I am a very frequent
buyer but never have seen such a practice before.
I regard it fair when someone adds external costs such as paypal charges and
packing costs. But this is simply a raise of the price. In my view orderpicking
costs simply should be included in the product price. And charging over 12 Euro
(the handling was also calculated over the postagen costs) for 'picking'
two sets looks as bit adsurd to me.
Maybe I am wrong...the same set was offered from two anothe Dutch dealers for
200 euro
as well. But a surcharge of 3% on the price makes the pricelist less transparant
as well.
|
The only way you can convince stores from doing this is to cancel, tell them
that it was the reason and least favourite. If enough sales are lost, they may
rethink their strategy
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| Author: | Brettj666 | | Posted: | Dec 6, 2023 12:34 | | Subject: | Re: Seller flagged as scammer after already paid? | | Viewed: | 46 times | | Topic: | Buying | |
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| If they have already been suspended, I'm not sure if someone will just refund
you. I think I'd start a complaint with paypal
In Buying, Epuleo writes:
| | Hi all,
This is a new one for me. I paid for an expensive set, and then got told to
wait for a shipping quote. This was over a week ago and I got one response via
messages saying they were busy.
Now their account has numerous complaints about being a scammer and not sending
items.
Is my next step to report and request a refund?
thanks
|
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| Author: | Brettj666 | | Posted: | Nov 27, 2023 21:53 | | Subject: | Re: Feedback removal from past orders | | Viewed: | 66 times | | Topic: | Feedback | |
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| In Feedback, Lmaniac88 writes:
| | In Feedback, Nubs_Select writes:
| | In Feedback, Lmaniac88 writes:
| | Is there a way to remove negative feedback from years ago?
|
On a similar note I’m curious if I can remove a note I posted on feedback from
years ago
(I havnt found a way to do either)
|
I don’t like how it permanently affects your overall score. It affects sales
too, nobody is perfect but still.
|
Was it this reply ?
"they were extras im very busy"
because if I read that, I'd empty my cart and shop elsewhere
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| Author: | Brettj666 | | Posted: | Nov 20, 2023 17:07 | | Subject: | Re: Password managers and Bricklink, maximum char | | Viewed: | 31 times | | Topic: | Technical Issues | |
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| That's a wee bit of a false equivalency, no one uses paypal because they
want to pay 3-5%, they use paypal because it helps to assure buyers that if they
don't ship, buyers will be covered. Something that isn't assured from
iban/transfer methods.
And while people could say "I'd never do that", there's always
a point where someone goes bad.
In Technical Issues, astute writes:
| | In Technical Issues, yorbrick writes:
| | | | The recent attack/abuse has shown the weakness of single factor authentication.
Many buyers were defrauded by buying on a marketplace they thought was to be
trusted.
|
None of them would have lost any money though if they had paid by PayPal. Those
that think it is fine to pay a stranger by bank transfer will have done though.
|
It is clear you prefer to pay 3-5% extra on your orders for the convenience of
not having to enter a second factor authentication.
Besides the cost of Paypal, it's also not available on all BL stores, nor
is it commonly used across the world. I'd rather use iDeal/IBAN and not need
a PayPal account I need to manage my transactions through (note, not everyone
has a creditcard either).
I'd rather save the cash and set-up the one-time OTP. Which is a breeze to
use if you use password managers now present in Windows, Mac, Android, iOS and
most browsers...
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| Author: | Brettj666 | | Posted: | Oct 24, 2023 15:02 | | Subject: | Re: Order Placing without knowing the Postage | | Viewed: | 33 times | | Topic: | Announce | |
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| In Announce, BrickDeals writes:
| | In Announce, RICKIREDVAN writes:
| | What a stupid System, Place an order without knowing the Cost.
|
It is a bad system, and it needs reform.
The fix is simple...A seller who does not provide instant checkout should be
required to offer a shipping quote option.
|
Why do you think that is the only solution?
I don't offer the quote function, and it works fine for me. The potential
buyer places an order, I figure out shipping and if they don't like the shipping
cost, they tell me and I cancel the order.
| |
I have seen some sellers who hide the cart weight, don't have shipping table
on their splash page, and do not offer quote option.
I don't even see how it is possible to enter into a legally binding contract
with such a store.
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| Author: | Brettj666 | | Posted: | Oct 21, 2023 14:20 | | Subject: | Re: Converting from US to CAD currency | | Viewed: | 23 times | | Topic: | Help | |
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| I would import your inventory into brickstore.
convert your prices to Canadian
Delete your inventory
Change the brickstore file into Canadian
Upload your inventory back into bricklink
Celebrate with a ticket to Madeira to come see my winter paradise
In Help, superchicken77 writes:
| | Hi folks. Initially when I set up shop, the software I was using was in USD
so I set my prices in USD as well to make things easier. However, I'm no
longer using that software and I'd like to change my pricing to CAD. However,
simply changing the currency does not adjust the prices.
What's the safest (and hopefully easiest) way to accomplish this? What precautions
should I take, ie backing up store, closing my store etc..
Then there's the task of resetting all my prices at once to 6 month average.
What's the easiest way to do that?
I'll admit I'm more of a hands off seller when it comes to maximizing
sales. For me it's a hobby and there's no difference to me if I get one
or two sales a week vs five, but many more would be unmanageable for me to keep
up with and this is not my primary source of income. Having said that, I'd
still like to easily drop prices on mass.
Please share your tips and tricks! Much appreciated.
-Mike
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| Author: | Brettj666 | | Posted: | Oct 18, 2023 13:55 | | Subject: | Re: Old Store: Easiest Way to Get Rid of All? | | Viewed: | 50 times | | Topic: | General | |
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| In General, BrianAnderson writes:
| | Hi there. I would love some help on how to get rid of my entire store.
I used to have a store on Bricklink. I've got a little over 900 lots with
about 8500 items mostly all organized in several storage drawers. Estimated
Brickstock inventory value (6 mo avg) is $700-$900.
I no longer have the space nor the time to continue selling and want to get rid
of it all without too much hassle.
What is the best way for me to put this all up for sale without too much hassle
on my end? I'm not looking to make much of a profit, I'm just looking
to get rid of it all without a lot of work verifying each and every part (although
I do have a Brickstock inventory).
Help!?
Thanks so much!
|
Lego facebook groups or local market place as well. Just take pics of the inventory
and set a price.
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| Author: | Brettj666 | | Posted: | Oct 10, 2023 14:57 | | Subject: | Re: Can a paypal claim turn into a NPB | | Viewed: | 29 times | | Topic: | Buying | |
|
| I have changed my terms to be overly explicit.
However, prior to ordering, this person asked about pieces and said he's
been disappointed with what people are selling.
He asked if the parts he wanted were "excellent"
I was upfront and said, I would never rate any used parts as "excellent",
they are used parts and they will have flaws. To best ensure he has the best
pieces, I recommended he buy new.
He confirmed that "no, no, I get them being used, I'm fine with that
as long as they are good quality used", so when I picked his order, I had
that in mind.
One of the issues he had was a 1x6 trans yellow brick, he highlighted the (normal)
wear as being unsatisfactory.
He bent a baseplate to expose a very very tiny crack that didn't go through
the other side.
In Buying, ghyde writes:
| | In Buying, Brettj666 writes:
| | In Buying, cosmicray writes:
| | In Buying, Brettj666 writes:
| | I'm the seller, I had sent two orders to the same buyer.
Prior to buying, the buyer asked me about some of my used parts, saying how disappointed
he was with other sellers and how he can't believe some people will sell
things.
Prior to the order, I explicitly said "I will never characterize my used
parts as excellent, too many issues with such a positive statement and it's
very much subjective, if you want the best parts, please buy them new".
He said he understood used parts. So he placed the order, asked for a discount
because on some things, he wasn't willing to spend the money I'm asking
for them. He's planning on making sets and reselling for the most part.
He got a $35 discount on an order of $270
He got the parts, not happy and sends me pics. That's a used part and a
good quality used part and he goes off on "I thought I was clear on my standards".
He even has to bend a raised baseplate to highlight a tiny line that doesn't
go through the baseplate as "sub par".
(admittedly, two of the pieces he showed me, out of 95 lots, could have been
cleaner)
Since I had discounted several pieces and not wanting to go back through every
single email to see what I discounted, I said "If you're not happy, just
return the package and I'll refund you, I'll even pay for your return
shipping"
He agrees, but a few days later, he's waiting for a return label. I point
out that I can't generate a return label in his country, and asked he buy
the label and ship, I'll reimburse him for the label and then refund on receipt.
Another few days, another "waiting for the label".
I explain again.
Now, he tells me how disrespected he feels and how I should send him a full refund
and $25 for return shipping and I should "trust him". I advise that's
not how bricklink works,
He then says if he has to go through paypal, I may not get my items back.
So, sick of 20 emails and having to negotiate something he agreed to, I rescinded
the offer for shipping and advised him to do what he'd like to do.
So, he filed a paypal dispute and I've responded to it.
********************************************************
Now, to my question
if he does actually get his money back and doesn't return my product, is
that an NPB?
I don't think it is, but a friend said it could be interpreted that way.
|
Presumably this is the buyer who has already left you negative FB ?
Nita Rae
|
no, this buyer hasn't left feedback yet, but as I will probably leave negative
feedback for him, they will do the same for me.
I realize I'm going to have to put huge disclaimers about used parts aren't
going to be perfect (for this case) and parts that I clearly say are scrateched
or discoloured, shouldn't be used for the outside of the project.
The current negative I have was a case of someone buying parts that I clearly
listed as inferior (and priced as such)
But when someone buys them, I explicitly ask them if they bought them intentionally
(as filler) or if they bought them because they were cheap.
This buyer said he bought them intentionally. (so I assumed he bought them as
filler).
But then he wasn't happy that there was damage that he knew about when buying
them.
That one never even reached out.
I have three typical levels (as explained in my store) for used.
Nice looking USED bricks, basically what you'd expect used bricks to look
like
Mildly marked, nicked or discoloured. (usually priced at 1/2 of used)
Severely marked or discoloured, should only be used as filler. (these will still
have clutch power, anything without clutch power is binned). (usually priced
at 1/4 to 1/5 of used)
|
If you had this information in your store when the buyer purchased the used items,
then you should simply send him a screenshot of your store terms, with the terms
explaining your used brick policies highlighted in some way.
If he read your terms he agreed to them and should not have had any reason to
file a claim.
I will buy used bricks, if there's a description I might not care about it.
It really depends on whether the seller put a description in the first place,
at least for me. I'm pretty relaxed about used bricks, I had received some
in a very used condition yet still accepted them without issue.
Some buyers just don't understand that they have to read and accept the terms.
Cheers ...
ghyde
|
|
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| Author: | Brettj666 | | Posted: | Oct 9, 2023 12:11 | | Subject: | Re: Can a paypal claim turn into a NPB | | Viewed: | 37 times | | Topic: | Buying | |
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| In Buying, cosmicray writes:
| | In Buying, Brettj666 writes:
| | I'm the seller, I had sent two orders to the same buyer.
Prior to buying, the buyer asked me about some of my used parts, saying how disappointed
he was with other sellers and how he can't believe some people will sell
things.
Prior to the order, I explicitly said "I will never characterize my used
parts as excellent, too many issues with such a positive statement and it's
very much subjective, if you want the best parts, please buy them new".
He said he understood used parts. So he placed the order, asked for a discount
because on some things, he wasn't willing to spend the money I'm asking
for them. He's planning on making sets and reselling for the most part.
He got a $35 discount on an order of $270
He got the parts, not happy and sends me pics. That's a used part and a
good quality used part and he goes off on "I thought I was clear on my standards".
He even has to bend a raised baseplate to highlight a tiny line that doesn't
go through the baseplate as "sub par".
(admittedly, two of the pieces he showed me, out of 95 lots, could have been
cleaner)
Since I had discounted several pieces and not wanting to go back through every
single email to see what I discounted, I said "If you're not happy, just
return the package and I'll refund you, I'll even pay for your return
shipping"
He agrees, but a few days later, he's waiting for a return label. I point
out that I can't generate a return label in his country, and asked he buy
the label and ship, I'll reimburse him for the label and then refund on receipt.
Another few days, another "waiting for the label".
I explain again.
Now, he tells me how disrespected he feels and how I should send him a full refund
and $25 for return shipping and I should "trust him". I advise that's
not how bricklink works,
He then says if he has to go through paypal, I may not get my items back.
So, sick of 20 emails and having to negotiate something he agreed to, I rescinded
the offer for shipping and advised him to do what he'd like to do.
So, he filed a paypal dispute and I've responded to it.
********************************************************
Now, to my question
if he does actually get his money back and doesn't return my product, is
that an NPB?
I don't think it is, but a friend said it could be interpreted that way.
|
Presumably this is the buyer who has already left you negative FB ?
Nita Rae
|
no, this buyer hasn't left feedback yet, but as I will probably leave negative
feedback for him, they will do the same for me.
I realize I'm going to have to put huge disclaimers about used parts aren't
going to be perfect (for this case) and parts that I clearly say are scrateched
or discoloured, shouldn't be used for the outside of the project.
The current negative I have was a case of someone buying parts that I clearly
listed as inferior (and priced as such)
But when someone buys them, I explicitly ask them if they bought them intentionally
(as filler) or if they bought them because they were cheap.
This buyer said he bought them intentionally. (so I assumed he bought them as
filler).
But then he wasn't happy that there was damage that he knew about when buying
them.
That one never even reached out.
I have three typical levels (as explained in my store) for used.
Nice looking USED bricks, basically what you'd expect used bricks to look
like
Mildly marked, nicked or discoloured. (usually priced at 1/2 of used)
Severely marked or discoloured, should only be used as filler. (these will still
have clutch power, anything without clutch power is binned). (usually priced
at 1/4 to 1/5 of used)
|
|
| Author: | Brettj666 | | Posted: | Oct 8, 2023 20:53 | | Subject: | Re: Can a paypal claim turn into a NPB | | Viewed: | 66 times | | Topic: | Buying | |
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| In Buying, SezaR writes:
| | In Buying, Brettj666 writes:
| | I'm the seller, I had sent two orders to the same buyer.
Prior to buying, the buyer asked me about some of my used parts, saying how disappointed
he was with other sellers and how he can't believe some people will sell
things.
Prior to the order, I explicitly said "I will never characterize my used
parts as excellent, too many issues with such a positive statement and it's
very much subjective, if you want the best parts, please buy them new".
He said he understood used parts. So he placed the order, asked for a discount
because on some things, he wasn't willing to spend the money I'm asking
for them. He's planning on making sets and reselling for the most part.
He got a $35 discount on an order of $270
He got the parts, not happy and sends me pics. That's a used part and a
good quality used part and he goes off on "I thought I was clear on my standards".
He even has to bend a raised baseplate to highlight a tiny line that doesn't
go through the baseplate as "sub par".
(admittedly, two of the pieces he showed me, out of 95 lots, could have been
cleaner)
Since I had discounted several pieces and not wanting to go back through every
single email to see what I discounted, I said "If you're not happy, just
return the package and I'll refund you, I'll even pay for your return
shipping"
He agrees, but a few days later, he's waiting for a return label. I point
out that I can't generate a return label in his country, and asked he buy
the label and ship, I'll reimburse him for the label and then refund on receipt.
Another few days, another "waiting for the label".
I explain again.
Now, he tells me how disrespected he feels and how I should send him a full refund
and $25 for return shipping and I should "trust him". I advise that's
not how bricklink works,
He then says if he has to go through paypal, I may not get my items back.
So, sick of 20 emails and having to negotiate something he agreed to, I rescinded
the offer for shipping and advised him to do what he'd like to do.
So, he filed a paypal dispute and I've responded to it.
********************************************************
Now, to my question
if he does actually get his money back and doesn't return my product, is
that an NPB?
|
No, specially if he gets a full refund.
If you win the paypal claim or if you accept to return but does not return, and
if he opens an NPB strike, you will win it anyway.
|
I offered to let him return it for two weeks, at this point, unless he wins the
paypalput claim, I'd accept a return, but if I win, I may not be so inclined.
| |
Respond to paypal claim nd accept a return.
|
I called paypal, I have put in the evidence where he got used items, where I
cautioned him that if he wants exceptional pieces, he should buy new and then
an email where he said he wouldn't return them if he wont.
| | You can even not give a return label or pay him for return shippin, depending
on how you feel, like if he is a difficult and unreasonable buyer. We don’t have
enough information here.
Or you canget the package, verify everything is there and then pay him the cost
of return shipping.
|
If I'm not mistaken, I think paypal will require the buyer to return it at
their cost. Their claim was "not as described", but in reality, they
weren't perfect when they knowingly bought used.
| |
I would not give any discount for this reason: most of the time the people who
request a discount,… turn to be difficult.
|
Lesson for me for sure
| | Anyway, i hope you will be very fair with him 
Is that the buyer in ths USA who left a neg. Feedback?
|
No, he hasn't left feedback yet, but it's obvious I'm going to have
to write in bold letters. The only that left me feedback, I saw he bought 'less
than perfect', asked if he meant to do that and sent him a picture of the
pieces (which he claimed he didn't get)
I want to offer people cheap filler bricks if they want, as long as they aren't
shopping by price and expecting excellent parts.
| | You can actually buy a return label, like via pirateshipes.com
|
I didn't think I could do that as a canadian, but I guess I was only looking
at usps.
|
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| Author: | Brettj666 | | Posted: | Oct 8, 2023 19:01 | | Subject: | Can a paypal claim turn into a NPB | | Viewed: | 128 times | | Topic: | Buying | |
|
| I'm the seller, I had sent two orders to the same buyer.
Prior to buying, the buyer asked me about some of my used parts, saying how disappointed
he was with other sellers and how he can't believe some people will sell
things.
Prior to the order, I explicitly said "I will never characterize my used
parts as excellent, too many issues with such a positive statement and it's
very much subjective, if you want the best parts, please buy them new".
He said he understood used parts. So he placed the order, asked for a discount
because on some things, he wasn't willing to spend the money I'm asking
for them. He's planning on making sets and reselling for the most part.
He got a $35 discount on an order of $270
He got the parts, not happy and sends me pics. That's a used part and a
good quality used part and he goes off on "I thought I was clear on my standards".
He even has to bend a raised baseplate to highlight a tiny line that doesn't
go through the baseplate as "sub par".
(admittedly, two of the pieces he showed me, out of 95 lots, could have been
cleaner)
Since I had discounted several pieces and not wanting to go back through every
single email to see what I discounted, I said "If you're not happy, just
return the package and I'll refund you, I'll even pay for your return
shipping"
He agrees, but a few days later, he's waiting for a return label. I point
out that I can't generate a return label in his country, and asked he buy
the label and ship, I'll reimburse him for the label and then refund on receipt.
Another few days, another "waiting for the label".
I explain again.
Now, he tells me how disrespected he feels and how I should send him a full refund
and $25 for return shipping and I should "trust him". I advise that's
not how bricklink works,
He then says if he has to go through paypal, I may not get my items back.
So, sick of 20 emails and having to negotiate something he agreed to, I rescinded
the offer for shipping and advised him to do what he'd like to do.
So, he filed a paypal dispute and I've responded to it.
********************************************************
Now, to my question
if he does actually get his money back and doesn't return my product, is
that an NPB?
I don't think it is, but a friend said it could be interpreted that way.
|
|
| Author: | Brettj666 | | Posted: | Sep 29, 2023 15:23 | | Subject: | Re: Buyer wants me to ship to a Reshipper | | Viewed: | 39 times | | Topic: | Help | |
|
| In Help, kennyyu88 writes:
| | | | | | Hi,
The address is in Portland, Oregon so not sure what this means for tax?
|
Oregon is one of 4 or 5 US states with no sales tax (that would have to be collected
by BL). Is the buyer going to make payment via PayPal or Stripe (and via an onsite
method) ?
Shipping inbound (via Oregon) could be an attempt to dodge the sales tax of their
local US state, but that's only a guess on my part. Sales taxes vary from
state to state, with a few up around 10-11%.
Nita Rae
|
Hi Nita,
Thanks for the info, buyer stated he wants to do paypal onsite and I did remind
him Stripe is an option onsite as well. He did previously ask for a wire transfer
which I refused and made me sus on what he was up to. Not sure how this all impacts
me though?
Thanks
Kenny
|
It's equally likely that they aren't in the US at all. Several chinese
buyers will ship to the US and then when sufficient packages are received, they
are shipped in bulk to China
|
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| Author: | Brettj666 | | Posted: | Sep 8, 2023 16:26 | | Subject: | Re: UPS charging $108 | | Viewed: | 45 times | | Topic: | Buying | |
|
| In Buying, Styphelus writes:
| | Thanks for the advice. This is the breakdown UPS just gave me:
GST - $32.84 (which I expected)
UPS Customs Brokerage Charges - $75.88
Total - $108.72
|
As a fellow Canadian, it's MY job to know what my the tax implications are,
not a seller in another country. How can they possibly be up to date on 250
country's tax laws.
From now on, you need to insist they send it USPS, UPS and FEDEX have mandatory
brokerage fees. They not only collect the tax, they charge you for doing the
paper work.
Now, you can refuse the item, have it go back to the seller and then ask for
the money back aside from the postage costs they paid. (because why should they
lose that when it's really on you to know your own country) or refuse it
and ask the seller to resend via usps and you pay that postage fee again.
|
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| Author: | Brettj666 | | Posted: | Aug 15, 2023 13:51 | | Subject: | Re: Need a part from U.K. | | Viewed: | 22 times | | Topic: | General | |
|
| They don't let us do that anymore only paper
In General, Nicolasamico37 writes:
| | In General, Stuart9 writes:
| | No success so far, anyone ?
Too expensive ( shipping ) to buy from North America as I’m not looking for many
parts, most don’t sell to the U.K. anyway.
In General, Stuart9 writes:
| | Anyone here in the U.K. have one of these in great condition not yet listed ?
Only overseas listings at the moment on BL, most of which aren’t selling to the
U.K.
|
|
A letter from Canada to France would cost around 3$, but without tracking, I
think.
And from France to UK, 4,50€.
|
|
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| Author: | Brettj666 | | Posted: | Aug 8, 2023 16:26 | | Subject: | Re: buying without seeing | | Viewed: | 52 times | | Topic: | Buying | |
|
| Most sellers know that people that need photos, especially for sealed items,
never result in a sale. As someone said below, if it's a sealed set, you're
going to get a picture of a box that is basically identical to the boxes in the
images.
Unless you're buying it for the box, which probably should have been in your
request.
I have some loose complete sets in my store and have had people asking for photos,
and I've said "what are you looking for, a picture of a bag with lego
in it?"
In Buying, Ronni2511 writes:
| | Hello all.
I'm new here on bricklink.
I have come across some sellers who have some lego set for sale without pictures
off the items.
And when I ask for pictures they don't have, and can't get any.
Is that normal in here, or should i stay away. I mean, who will buy something
for 1000 usd or more without having seen it first.
Kind regards.
|
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| Author: | Brettj666 | | Posted: | Jul 28, 2023 17:47 | | Subject: | Re: Members mark you as least favorite store? | | Viewed: | 52 times | | Topic: | General | |
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| In General, uticabrix writes:
| | Curious if anyone ever looks at their activity to see how many members marked
your stores at "least favorite"? What is the percentage of most vs
least? I know this has been an issue before but would be nice if BL could have
members post the reasons why so that stores can correct themselves if necessary.
Thoughts?
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I have 112 people mark me as most favourite, 22 have marked me as least.
Reasons that I have least favourite stores are things like
charges for paypal, whether or not they are allowed to according to their countries
rules.
excessive charges, poor feedback. I have also least favourited stores that have
poor attitudes either in the forum or in the facebook group.
putting them as least favourite just gets them out of my searches.
I can almost guarantee that some of the people least favouriting me is because
I've put 666 in my user name, as that has been feedback before.
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| Author: | Brettj666 | | Posted: | Jul 5, 2023 17:45 | | Subject: | Re: Buyers Package lost | | Viewed: | 53 times | | Topic: | Shipping | |
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| I send a great deal of domestic packages (parts, not sets) in bubble mailers
with no tracking. I don't put "it's not my responsibility once I
send it", because that's unfair and untrue.
If someone says I didn't get it, and it's been sufficiently long for
them to reasonably receive it, I refund them.
I have to apply a risk tolerance, if I force people into tracking, I lose orders.
Fortunately, Canada Post has been pretty good at not losing stuff (and I don't
assume anyone saying they didn't get it is lying either)
With any venture, big, small or in between, you need to apply "what you're
willing to risk"
big orders, include insurance and tracking and if they'd like to cancel,
let them.
In Shipping, Laurensvanherpt writes:
| | Hey everyone, so I sent an expensive order to someone with track & trace however
it seems like the postage company lost it somehow since he has not recieved it
for a very long time. The buyer is understandably upset however I have made it
clear in my terms that I am not responsible for any lost packages. Now the question,
is he allowed to give me negative feedback for something I could not do anything
about and if he does give it is there any way I can remove the feedback since
I don't have anything to do with it?
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| Author: | Brettj666 | | Posted: | Jun 22, 2023 12:19 | | Subject: | Re: What do you think? | | Viewed: | 64 times | | Topic: | Catalog Identification | |
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| What I find funny is the idea that he said, when discussing the sellers claim
that he got them from lego.com that "lego is making fake lego".
By definition, ANYTHING Lego produces is legitimately Lego.
Also, he doesn't seem to be open to the possibility that he's wrong.
What's the line, the trouble with people that buy into conspiracy theories
don't see the total lack of evidence as a weakness for their theory, but
the depth at how far the conspiracy goes.
If someone at Lego, not bricklink, said "Yes, these parts were not produced
by us", then he may be onto something, but until then, he has to be open
to the idea that somewhere, Lego may be using a different font or quality has
changed.
I agree with some here when they say that clone companies seem to be ok stealing
ideas, but infringing on trademark is where they seem to be drawing the line.
I think this is a ready, shoot, aim instance.
In Catalog Identification, Admin_Russell writes:
| | Hello everyone,
We recently had a "fake parts" dispute between a buyer and a seller that
found its way into the Help Desk. This happens from time to time and normally
we don't get very involved - we just give some basic advice and ask them
to work out the dispute between themselves.
However, in this case the buyer posted a video showing the fake parts. We'd
like some opinions on whether these are really fake or are they simply an older
mold:
https://www.youtube.com/watch?v=DGTpGwwhN04
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Canada, Ontario
