Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | cranium  | | Posted: | Sep 24, 2021 02:48 | | Subject: | Store closure | | Viewed: | 117 times | | Topic: | Sales | |
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| 40k+ items in store worth £7,400+
Looking to close the store down so I can focus on the new LEGO business now it's
picking up speed...and need the funds to host events with!
Make a purchase (minimum £500 spend) and request an invoice, quoting "Help with
store close". After shipping has been added, you get a credit for 30% off the
final total!
OR
Buy me out of everything for £4,750 including shipping
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| Author: | cranium | | Posted: | Aug 25, 2021 15:07 | | Subject: | Re: Cancelling orders | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, iprice writes:
| | In Help, cranium writes:
| | I recently purchased a set described as complete, but a figure was missing &
replaced with a different one. Description said about the added figure, but not
that it was replacing one.
Had to file an NSS as the seller did reply to comments but didn't want to
do anything about it, so unsure how to categorise. This was removed without reason
a couple of days before the deadline date.
If I now cancel the order, is it up to me to cover shipping again as this was
an overseas order that I already paid over the odds for! It would have been nice
to know if my reasoning was correct or not, too...
Thanks
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I can't answer about shipping and cancellation, but removing an NSS should
not be down to BrickLink and it is very annoying that it is removed without consulting
the buyer who filed it. I had the same issue a while back: seller sent two mini-figs
that were completely wrong and refused to pay for postage to return the items.
Just went around in circles. I gave a Neg and they responded like-wise, despite
them fecking up the order completely.
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Sounds like it's probably not going to get anywhere then? There needs to
be a better procedure for this kind of thing, no? 
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| Author: | cranium | | Posted: | Aug 23, 2021 10:13 | | Subject: | Cancelling orders | | Viewed: | 112 times | | Topic: | Help | |
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| I recently purchased a set described as complete, but a figure was missing &
replaced with a different one. Description said about the added figure, but not
that it was replacing one.
Had to file an NSS as the seller did reply to comments but didn't want to
do anything about it, so unsure how to categorise. This was removed without reason
a couple of days before the deadline date.
If I now cancel the order, is it up to me to cover shipping again as this was
an overseas order that I already paid over the odds for! It would have been nice
to know if my reasoning was correct or not, too...
Thanks
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| Author: | cranium | | Posted: | Aug 1, 2021 10:14 | | Subject: | Coupon notify | | Viewed: | 78 times | | Topic: | Coupons | |
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| I have a stream of coupons I gave out that expire soon. Is there a way (other
than individually messaging every user) to remind all the people that they have
coupons due to expire?
It'll be a handy feature to have...!
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| Author: | cranium | | Posted: | Jul 17, 2021 09:41 | | Subject: | Custom items | | Viewed: | 92 times | | Topic: | Selling | |
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| I have a custom printed minifig of the 7th Doctor (Dr Who - Sylvester McCoy)
and wondered if this is allowed to post for sale or not, please?
Naturally, a photo and condition of piece will be described, but not sure if
this goes against the listing policy or not.
Thanks
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| Author: | cranium | | Posted: | Jul 15, 2021 03:33 | | Subject: | Re: Complete vs Incomplete | | Viewed: | 40 times | | Topic: | Catalog | |
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| Exactly what I thought, thank you very much! I will continue to pursue the seller
& request a refund.
Thanks again
In Catalog, Kesleyk writes:
| | In Catalog, cranium writes:
| | I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
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https://www.bricklink.com/help.asp?helpID=102
Complete - Set contains all parts necessary to build all of the models
(including alternate models) in the instructions but does not have to contain
the original box/packaging and/or extra parts. If the set is missing instructions,
the description must state so. If the set did not come with instructions then
the set should include all parts listed in the picture inventory which is located
on the box or bucket. The set must include all original stickers used on the
model either still on the sticker sheet or applied.
Incomplete - Set is missing some contents. Description should state what
exactly is missing.
***
It sounds like you are indicating the set was missing one of the set's minifigures,
which would not conform with the Complete definition: "...contains all parts
necessary to build all of the models..." If I understand you correctly, the
set should have been marked Incomplete, with the description detailing what was
missing (minifigure). The seller could also have included in the Incomplete
listing that a replacement figure would be provided (detailing what the replacement
was) but a replacement not included in the set's inventory in place of a
missing figure does not make the set Complete.
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| Author: | cranium | | Posted: | Jul 14, 2021 13:23 | | Subject: | Complete vs Incomplete | | Viewed: | 133 times | | Topic: | Catalog | | Status: | Open | |
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| I recently made a purchase described as complete, with a figure not in the original
set.
This did not say in the description that one of the figures was not included
so a replacement was issued instead.
I have posed the question to the seller who advised there was a photo that showed
the replaced figure in the set and that the replacement figure was detailed in
the description. However, when I came back to ask about the description's
lack of "missing (or no) specific figure" and that it was labelled as "Used -
Complete", and the fact that complete means all figures unless specifically stated,
they have gone quiet on me.
Please can you confirm if this was satisfactorily marked as complete, or should
it be incomplete & what I could do from here as I spent a great deal more than
the set was worth to get hold of this specific figure!
Thanks
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| Author: | cranium | | Posted: | Jul 7, 2021 12:15 | | Subject: | 20% off selected parts in new UK store! | | Viewed: | 36 times | | Topic: | Sales | |
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| Catch the 20% off sale quickly before it ends...make a purchase during this time
to receive a coupon worth 25% off your next order!
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| Author: | cranium | | Posted: | Jul 5, 2021 06:30 | | Subject: | Lots of minifigures added! | | Viewed: | 48 times | | Topic: | Sales | |
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| With 66 now to choose from, ranging from all across the last decade, there's
bound to be a minifig for you...
Any purchases made by Wednesday 7th July will receive a coupon worth 30% off
your next order!
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| Author: | cranium | | Posted: | Jul 2, 2021 11:50 | | Subject: | UK store added a further £700 stock today! | | Viewed: | 37 times | | Topic: | Sales | |
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| Been a long day of parting out and searching for minifigures today...and that's
still not all I have to add yet!
I've made sure I have some of the best UK prices for certain stock, while
others remain fair. I hope you'll find it in you to have a browse of over
1,200 unique items - both rare & common. If you make a purchase, I'll reward
you with a discount on your next order!
Thanks for your help in these early days of store running!
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| Author: | cranium | | Posted: | Jul 2, 2021 07:32 | | Subject: | 10940 Duplo Spiderman HQ | | Viewed: | 51 times | | Topic: | Inventories | | Status: | Open | |
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| Please can you let me know when the above set might be inventoried, please? I
have this to add to the store, so can help inventory it if needed?
Thanks
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| Author: | cranium | | Posted: | Jun 30, 2021 04:26 | | Subject: | LAST DAY FOR 75% OFF UK STORE!!! | | Viewed: | 76 times | | Topic: | Sales | |
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| Today is the last day of my offer - make a purchase, no matter how big, and receive
a coupon for 25% off your next order.
One customer will then be chosen at random to receive a coupon for 75% off!
Coupons valid until 1st August 2021
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| Author: | cranium | | Posted: | Jun 28, 2021 11:09 | | Subject: | UK Store with over 42k elements. Upto 75% off | | Viewed: | 53 times | | Topic: | Sales | |
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| Message me for a coupon worth 25% between now and 1st July 2021.
One lucky customer at random will receive a coupon worth 75% off parts valid
throughout July 2021!
A few rare gems to find in the store and several parts with no other seller (UK
& Worldwide!)
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| Author: | cranium | | Posted: | Jun 26, 2021 10:37 | | Subject: | UK store with unique lots! | | Viewed: | 80 times | | Topic: | Announce | |
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| There are at least 3 lots in my store that I am the only worldwide seller of
on BrickLink...and a few more that I am the only UK seller of! Not bad for under
900 lots and just over 42,000 elements
See if you can find them...and any purchases made by the end of June 2021 will
receive a 25% off coupon to use by the end of July '21! One lucky person
will be chosen at random to receive a whopping 75%!!!
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| Author: | cranium | | Posted: | Jun 25, 2021 09:46 | | Subject: | Hundreds of new elements added to UK store! | | Viewed: | 47 times | | Topic: | Selling | |
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| Added hundreds of new elements to my store today, including some very hard-to-find
parts.
I am giving away 25% off coupons with every purchase until the end of June 2021
and pulling out a winner at random to receive a coupon worth 75%!
Please stop by and have a look
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| Author: | cranium | | Posted: | Jun 24, 2021 04:35 | | Subject: | Win 75% off your next purchase! | | Viewed: | 98 times | | Topic: | Coupons | |
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| Make a purchase on my store by 1st July 2021 and claim a coupon worth 25% off
your next order.
One lucky winner will receive a coupon for a whopping 75% off their next order!!!
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| Author: | cranium | | Posted: | Jun 22, 2021 11:58 | | Subject: | Re: drop-ship | | Viewed: | 60 times | | Topic: | General | |
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| Can you not just amend your stock accordingly - or place in stockroom & remove
the item once it's been sold elsewhere?
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| Author: | cranium | | Posted: | Jun 18, 2021 07:23 | | Subject: | 2 Piece Badges in Gear | | Viewed: | 73 times | | Topic: | Feedback | |
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| I have over 180 unique 2 piece badges, mostly tied to Legoland Windsor Resort
(UK) and some to Legoland Discovery Centres.
There are currently 105 of these I have found in Gear so far and I probably have
about 5 of those that I am considering adding.
It took a while, but I have uploaded two more to the inventory catalogue today,
pending approval. Would people be interested in buying these products? Just looking
to gauge an idea of how worthwhile it would be to add to the catalogue and how
much these could sell on for.
Thanks
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| Author: | cranium | | Posted: | Jun 17, 2021 02:24 | | Subject: | Editing coupons | | Viewed: | 60 times | | Topic: | Coupons | |
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| I've issued a few coupons but now found a rare part to add to my store.
I know when creating a coupon, you can exclude certain parts....but can this
be done after a coupon has been issued as I don't want to overprice it so
much that it turns off potential buyers elsewhere? Considering these are worth
up to 75% off, that's a major difference in price!
I've retained it as a stock item for now until the coupons are used or expired.
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United Kingdom, England
