Discussion Forum: Messages by Brickwilbo (1534)
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 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 13, 2023 12:23
 Subject: Re: Cobi Replacement Bricks
 Viewed: 63 times
 Topic: Wanted
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Wanted, zorbanj writes:
  There a 14 pound lot of Cobi bricks for sale on Ebay.
Edited: See ebay item 234852226709
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 10, 2023 08:48
 Subject: Re: Changing my address for shipping
 Viewed: 28 times
 Topic: Help
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, realbadfox writes:
  Hello,

I have to change my Address for shipping, because I live in Austria, and the
seller only shipps to germany.

So I will use a german address, but how long do I have to wait for change it
back to my austrian adress?

gr Christoph

I don't think there is a waiting period as a buyer changes the shipping address.
Don't change your store address, because then you need to be verified again.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 8, 2023 18:47
 Subject: Re: NSS and refund
 Viewed: 34 times
 Topic: Help
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, ccroxton writes:
  In Help, peregrinator writes:
  In Help, ccroxton writes:
  Now BL has refunded him the entire order, bc he also opened a NSS ticket, claiming
the entire order never shipped!

Are you sure it wasn't PayPal who refunded?

BrickLink Order #20768915 has been cancelled on Jan 7, 2023 13:31 and all items
from this order have been returned to the seller's inventory.
--------------------------------------
Comments:

(None)
--------------------------------------
Order Date: Dec 10, 2022 19:04
Payment By: PayPal (Onsite)
--------------------------------------
Order Summary:
--------------------------------------
Total Items: 70
Unique Items (lots): 4

Total: US $103.41

So this buyer can claim, almost a month later, that he received nothing? Even
though I provided a tracking number, that clearly shows as delivered?

I pay the shipping for all orders over $100, and they are insured, so I have
proof.

Did the buyer completed the NSS and canceled the order?
If you'd shipped the items, you need to correct your inventory.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 8, 2023 13:22
 Subject: Re: limit
 Viewed: 47 times
 Topic: Help
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, DPstarbricks writes:
  wy do i have a message limit

To prevent spam.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 8, 2023 06:50
 Subject: Re: NSS and refund
 Viewed: 55 times
 Topic: Help
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, ccroxton writes:
  Awhile back I posted about a customer who opened a pp dispute, because he said
he was missing a piece. I sent him a refund.

Now BL has refunded him the entire order, bc he also opened a NSS ticket, claiming
the entire order never shipped!

First time with this problem. How do I solve it?

Did you respond to the NPB in the comment field of the NSS with proof of the
partial refund?
Did you update the payment after sending the partial refund?
Bricklink doesn't hold your PayPal funds.
Probably PayPal refunded the rest of the payment.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 7, 2023 13:40
 Subject: Re: Who is responsible for return shipping?
 Viewed: 44 times
 Topic: Buying
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Buying, hannah.brick writes:
  I ordered about 1400 "New" parts from a seller. Parts all came re-packaged
in ziplock bags, which is normal. Each bag has a high amount of human and pet
hair of various lengths inside it. Looks like they sorted the new parts on a
dirty carpet. I'm fine with one or two hairs, but this is really gross and
not acceptable.

To gross to keep. Who is responsible to pay for return shipping? and would I
get a full refund for order/parts not as described? I don't think I should
be responsible for any part of this transaction.

Never had an issue like this before and never returned an order before...

The seller is responsible for return shipping.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 6, 2023 13:55
 Subject: Re: Large Lego collection for sale Hampshire UK
 Viewed: 66 times
 Topic: Selling
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Retail, si665 writes:
  snip

You need to upgrade your account to seller and complete the new seller verification
process hoops to be able to sell on Bricklink.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 3, 2023 19:02
 Subject: Re: Kakapo set never came :(
 Viewed: 61 times
 Topic: Problem Order
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Problem Order, Chile writes:
  A while ago I bought the new kakapo bricklink ideas set but it never came, any
idea what happened?

Are you using a duplicate account?
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 3, 2023 12:46
 Subject: Re: U of jij?
 Viewed: 42 times
 Topic: LANG Nederlands
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In LANG Nederlands, 3001Bricks writes:
  In LANG Nederlands, Leftoverbricks writes:
  Ik zie dat veel verkopers in hun mails (invoices en bevestigingen) de ontvanger
aanspreken met U. Ook in communicatie na de order.

Ik vind dat niet meer van deze tijd en gebruik zelf zoveel mogelijk je/jij.

Immers, als je een mailtje van postnl krijgt dat er een zending onderweg is spreken
ze je ook aan met "We hebben een pakketje voor jou!" en bij alle andere
websites waar ik bestel in Nederland word ik ook altijd aangesproken in de je-vorm
of direct met mijn voornaam.

Wat vinden jullie?

Ik ga liever to ver in het tonen van respect door middel van taalgebruik dan
te amicaal of informeel overkomen. Veel bedrijf gaan mijns inziens te ver met
de amicale manier van aanschrijven. Er is een zakelijke relatie, dat creeert
een zekere afstand en beleefdheid. Dat kan langzaamaan groeien in een meer informele
relatie, maar in eerste instantie ga ik liever te ver naar de behoudende kant.

Bricklink is een beetje een apart geval omdat dit een hobby website is waar AFOLs
elkaar helpen en dezelfde hobby hebben. Ik erger me daarom niet aan als ik wordt
aangesproken met je/jij. Ikzelf hou het bij U waar mogelijk.

👍
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 3, 2023 04:47
 Subject: Re: invoice techinal issue
 Viewed: 40 times
 Topic: Problem
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Problem, SylvainLS writes:
  In Problem, Brickwilbo writes:
  […]
Maybe the amount is too high for Bricklink to collect the tax.

Maybe.  That would only be for UK buyer and a value above £135 (about €150).

But doesn’t the website reverts to “normal” invoices then?  So it would work
as for “countries without tax.”


  So the seller has to collect tax himself.

A seller never has to and never should collect taxes that BL should/could
collect.

I meant the situation when Bricklink can't collect as mentioned below in
your excellent explanation.

  
That is:
If it’s US Sales tax (any order amount) or UK import VAT (with an order below
£135), then BL has to collect.  Never the seller.
If it’s UK import VAT but the order is above £135, then the buyer will pay to
Royal Mail or whoever delivers the package.  Again, not the seller.

The only time(s) a seller has to collect tax is when they are registered to do
so and BL doesn’t have to do it (EU VAT when seller & buyer are both in EU, UK
VAT when seller & buyer are both in UK, Canadian taxes when seller & buyer are
both in Canada, etc.).
And sosbricks doesn’t seem to be registered in NL/EU.  So they don’t have the
right to collect any tax.

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