| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Emporiosa  | | Posted: | Jun 6, 2020 09:23 | | Subject: | Re: Set 41376 extremely erroneous | | Viewed: | 38 times | | Topic: | Inventories | |
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| In Inventories, LegoLars writes:
| | In Inventories, bje writes:
| | In Inventories, LegoLars writes:
| | I'm currently parting out some 41376 sets. And I've discovered that it's
heavily erroneous. Many parts not even listed. Some parts only listed in Extra
parts section.
How can I request a complete re-check on that set inventory? Inventory change
requests would be quite tedious on this.
Best regards,
Lars
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Are you sure you are not including the parts for the minifigure in
your part out? Break the minifigures when you part out as that should then give
you all of the parts.
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*facepalm* Oh, my - feels stupid. Thanks for your reply.
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Don't feel bad - this happens to me every time there's one of these buildable
figs.
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| Author: | Emporiosa | | Posted: | Jun 4, 2020 07:50 | | Subject: | Re: We have a new Catalog Administrator! | | Viewed: | 47 times | | Topic: | Catalog | |
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| In Catalog, Admin_Russell writes:
| | Hello everyone,
I have some long-awaited news for you! We have created a new Catalog Admin position
which has privileges on both sides of the system, the catalog and inventories.
This is a culmination of about 3 years of work, and we are so proud of our first
ever member to take this position, Hygrotus.
He has steadily worked his way up to this level from his years of being an outstanding
and reliable contributor, to a special class of contributor known as an Inventories
Verifier, to one year experience as an Inv Admin, and then most recently about
14 months as a Catalog Associate. We are pleased that he has stuck with the program
and now is going to forge ahead.
We are combining the two "halves" of the system for many reasons, but the main
one being efficiency. If only one admin is available on a given weekend, for
example, we can take care of contributions on both sides, which are often dependent
on each other.
We will retain the Catalog Associate and Inv Admin positions for the purpose
of training new Catalog Admins. They will be considered transitory positions.
For more info on the Community Expert Program, please see this post:
https://www.bricklink.com/message.asp?ID=1196395
You may also visit our Community Expert Program page:
https://www.bricklink.com/memberAdmins.asp
and also read a few FAQs in the Help Center:
https://www.bricklink.com/help.asp?helpID=974
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Awesome! Congratulations Hygrotus!
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| Author: | Emporiosa | | Posted: | Jun 4, 2020 07:49 | | Subject: | Re: Show Tracking number on Orders list | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, revfds writes:
| | 1.) I didn't say require it, I said to incentivize it. Those words mean different
things.
2.) I don't get what your point is about customer service? Nowhere did I
say that a tracking number equals customer service, and I'm not really what
you're trying to say or what merit it has to what I said? Of course you should
still provide customer service. In fact, in the US anyways, the USPS has a form
on their website to locate and track down missing packages, or to locate packages
that were marked as delivered even though they weren't. They receiver needs
to do this, so if I use tracking, and they tell me it wasn't delivered, I
can point them to that page, and the USPS will take care of tracking it down
without me, the seller, having to waste any time trying to figure it out. How
does using tracking prevent you providing customer service?
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You said "I love it, because when things go missing, I can just politely point
them to the USPS and both Tcgplayer and Paypal will have my back." making it
sound like you wash your hands of the customer. You're not helping the customer
out because you want them to lose their claim (and it shouldn't get to that
point anyways to begin with if you helped them out when they said the package
didn't arrive even if showing as delivered).
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| Author: | Emporiosa | | Posted: | Jun 3, 2020 15:02 | | Subject: | Re: Show Tracking number on Orders list | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, revfds writes:
| | I really wish I didn't have to click into a specific order to see the tracking
#.
It would make a lot of sense, and be really helpful if there was a column on
the Orders page that listed any available tracking number along with the order.
Bonus points if clicking on the tracking number takes me to viewing the tracking
history (via usps website or google, or wherever).
Also, incentives should be made to encourage tracking numbers. 1st class postage
with tracking can be had for around $3 in the US for small items, most places
have charged me at least that regardless of whether they include tracking or
not. It should be prioritized, and required for purchases over a certain amount
as it alleviates a lot of headache and prevents a lot of bad interactions.
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I would love every buyer to choose tracked shipping  I guarantee that you usually
would select the cheapest option though with no penalty since it falls on the
seller (as you mentioned). In Canada, the cheapest possible rates (which only
applies to buyers quite close to you) starts around $9-13CAD depending on the
discount level the seller has with Canada Post). In the US, it's definitely
a lot cheaper. But how can you justify spending $12-15 (~$10USD) in shipping
for a small $10 order? A good part of the orders on this site are very small
in nature. So while I agree that tracked shipping in theory is a *good* idea,
I don't think it fits for Bricklink as being a requirement for all stores
for all orders.
| | When I sell cards on www.Tcgplayer.com, I waive my right to win any dispute with
a buyer if I do not include a tracking #, and I have to include one in order
to get paid for an order over $50. I love it, because when things go missing,
I can just politely point them to the USPS and both Tcgplayer and Paypal will
have my back.
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PayPal may have your back if it shows as delivered, but that does not mean you
provided good customer service. There are times that packages show as delivered
and it really did not get delivered to the customer. An example was that I had
a Bookshop set delivered from LEGO S@H via Fedex to my house, but addressed for
another person several blocks away.
When I checked the tracking, it showed delivered, so that poor person would have
been stuck without a very expensive set if this was a PayPal purchase through
BL and the seller just said "Well - the tracking says delivered, sorry!". T
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| Author: | Emporiosa | | Posted: | Apr 23, 2020 07:36 | | Subject: | Re: Is this Pearl Light Gold? | | Viewed: | 53 times | | Topic: | Colors | |
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The two last of the gold legs I have are like this. I added notes so hopefully
whoever buys this (especially with easy buy) reads the comments!
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Canada, Ontario
