Discussion Forum: Help
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 Author: Will76 View Messages Posted By Will76
 Posted: Jun 21, 2022 11:50
 Subject: Part searching
 Viewed: 49 times
 Topic: Help
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Will76 (91)

Location:  USA, Ohio
Member Since Contact Type Status
Jul 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheThrill
Is there an option to search for sets using multiple part #? That will make it
easier and have a shorter list of sets to look through it.
Thank you
 Author: Kuboteka View Messages Posted By Kuboteka
 Posted: Jun 21, 2022 05:10
 Subject: Dear Admins, please help
 Viewed: 367 times
 Topic: Help
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Kuboteka (17319)

Location:  Lithuania, Vilnius
Member Since Contact Type Status
Feb 17, 2012 Contact Member Seller
Buying Privileges - RevokedSelling Privileges - Revoked
Store: Kuboteka
Hello, we have our store suspended because of completed NSS that has tracking
and was delivered to our customer some time before he completed this NSS.

We provide all info about this NSS at Help Desk, if you need more info please
write us.
We have a top-50 store on bricklink with hundreds of orders a month and we always
ship our orders and always solve any problems with our orders.

Please answer on the ticket asap, cause our customers are worried cause of suspended
store (that thay will not receive orders they placed, but they will)
And cause we need to sell our parts (we have 15 employes now whom we need to
pay salary)

It is auful to lose money cause of buyer who can stop NSS after he receive his
order.

Thanks a lot for your help
We always work for our customers and hope you know it.
 Author: Schnockse View Messages Posted By Schnockse
 Posted: Jun 21, 2022 04:15
 Subject: Store I ordered from got suspended
 Viewed: 204 times
 Topic: Help
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Schnockse (7)

Location:  Germany, Sachsen-Anhalt
Member Since Contact Type Status
Jun 6, 2022 Contact Member Buyer
Buying Privileges - OK
Hello!

Im a little lost now. 3 Weeks ago I ordered and paid nearly 200 Euro worth of
pieces from a Store named Kuboteka. They wrote on their Storesite that orders
take time etc. so I wasnt concerned about the delivery. They had mostly positive
feedback and many transactions too.
Yesterday I checked on my order and only saw that the store was suspended. My
Order has still the "packed" Status. I wrote them about it and got no answer.
Should I just wait longer or try to get my money back as soon as possible?

Regards!
 Author: UCS_Collector View Messages Posted By UCS_Collector
 Posted: Jun 21, 2022 03:42
 Subject: How can I get tracking code?
 Viewed: 68 times
 Topic: Help
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UCS_Collector (11)

Location:  South Korea, Kyonggi-do
Member Since Contact Type Status
Jun 7, 2022 Contact Member Buyer
Buying Privileges - OK
after order, how can I get tracking code?
 Author: jgrossman1025 View Messages Posted By jgrossman1025
 Posted: Jun 20, 2022 19:22
 Subject: Removing feedback
 Viewed: 104 times
 Topic: Help
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jgrossman1025 (321)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Mar 17, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: NGBrick
Hello,

I accidentally left the wrong feedback on the wrong order, how do I go about
getting that removed?

Thanks, NG
 Author: flandresq1 View Messages Posted By flandresq1
 Posted: Jun 20, 2022 17:20
 Subject: Selling sets
 Viewed: 106 times
 Topic: Translation
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flandresq1 (80)

Location:  Canada, Quebec
Member Since Contact Type Status
Apr 12, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1234Mtl
Je n’arrive pas à entrer mes sets dans mon inventaire
Il semble que mon magasin n’est pas bien configuré pour permettre la vente, comment
s’assurer que tout est ok.?
Merci
 Author: KDavis2 View Messages Posted By KDavis2
 Posted: Jun 20, 2022 11:39
 Subject: ORDER_BATCH_ID_MISMATCHED
 Viewed: 59 times
 Topic: Technical Issues
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KDavis2 (49)

Location:  USA, Georgia
Member Since Contact Type Status
Apr 7, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: DabbleBox Bricks
When I try to checkout I am seeing this error, but my cart looks to be in order.

ORDER_BATCH_ID_MISMATCHED

What can I do to complete my order. I have tried clearing browser cookies, deleting
and recreating my cart, and logging out and back in to bricklink.

Thanks,
Kenneth
 Author: TheCuteGiraffe View Messages Posted By TheCuteGiraffe
 Posted: Jun 19, 2022 22:46
 Subject: In Shop Cart
 Viewed: 100 times
 Topic: Help
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TheCuteGiraffe (3)

Location:  Australia, Victoria
Member Since Contact Type Status
Sep 12, 2020 Contact Member Buyer
Buying Privileges - OK
Hey Guys,
I am currently looking around in different shops for some lego. I have an open
cart in this and it shows up on the top left of my screen.

Is it ok to have it open? Will it cause any issues? Will this mean that I can't
make another cart?

Thanks,
The Cute Giraffe.
 Author: Collectorguy49 View Messages Posted By Collectorguy49
 Posted: Jun 19, 2022 10:52
 Subject: Is 10k+ parts enough to open a bricklink stor
 Viewed: 117 times
 Topic: Help
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Collectorguy49 (7)

Location:  USA, Virginia
Member Since Contact Type Status
May 15, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Collectors Haven
Is 10k+ parts enough to open a bricklink store or should I close it and add more
and more to my inventory?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 19, 2022 04:32
 Subject: Have you seen this guy?
 Viewed: 337 times
 Topic: Help
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
Hi all,

Have you seen this little guy?

I was looking at the release announcements of 10497-1 and 10305-1 when I heard
some kind of howl and the sound of something flying out very fast and since then
I can’t find my friend anymore

Joining a sketch artist as I’ve no photo: he’s very shy and never wants to come
out.
 
 Author: MomMar68 View Messages Posted By MomMar68
 Posted: Jun 18, 2022 07:40
 Subject: Order Glitch?
 Viewed: 111 times
 Topic: Help
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MomMar68 (1342)

Location:  USA, New York
Member Since Contact Type Status
Sep 19, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick~Hub
I am having an issue with an order I received yesterday. When I went to send
an invoice all of the boxes are greyed out and when I try to put in shipping
the box tells me
"you cannot change prices after an order has been paid for". The order has not
been paid, there is no money received in my PayPal account and I have contacted
the buyer and received no response.

Has anyone had this happen to them?

I have never come across this issue and I'm not sure how to remedy it.
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Jun 17, 2022 18:25
 Subject: Brick 10 x 20 with stickers ?
 Viewed: 93 times
 Topic: Help
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Stuart9 (1049)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Top Slot
Anyone know if this is correct.

If it is, any idea which set ?

This is :

 
Part No: 700ed  Name: Brick 10 x 20 with Bottom Tubes in Single Row Around Edge, with '+' Cross Support
* 
700eD Brick 10 x 20 with Bottom Tubes in Single Row Around Edge, with '+' Cross Support
Parts: Brick
 
 Author: terraria8767 View Messages Posted By terraria8767
 Posted: Jun 16, 2022 20:25
 Subject: why are some parts not in bricklink studio?
 Viewed: 67 times
 Topic: Help
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terraria8767 (0)

Location:  USA, Florida
Member Since Contact Type Status
Jun 16, 2022 Contact Member Buyer
Buying Privileges - OK
so today i got bricklink to make some things that i didnt have pieces for irl.
but i just couldnt find some parts like piece 6170597 (a piece from a ninjago
legacy set). is there some way i can get these in the studio?
 Author: Camqu9 View Messages Posted By Camqu9
 Posted: Jun 15, 2022 16:15
 Subject: How do I export
 Viewed: 95 times
 Topic: Help
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Camqu9 (1)

Location:  USA, Indiana
Member Since Contact Type Status
Jun 5, 2022 Contact Member Buyer
Buying Privileges - OK
I'm trying to export to blender but I'm having trouble using the export
tool in file export as
 Author: Bobgun View Messages Posted By Bobgun
 Posted: Jun 15, 2022 13:28
 Subject: Seller not responding and not send order
 Viewed: 90 times
 Topic: Help
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Bobgun (234)

Location:  USA, Pennsylvania
Member Since Contact Type Status
May 14, 2009 Member Does Not Allow Contact Buyer
Buying Privileges - OK
I had to mark an order NSS. Now what do I do, is there any way to get my money
back. This is the first time I have ever had a problem with a seller that I couldn't
resolve. This order is over a month and a half old.
 Author: Poncke View Messages Posted By Poncke
 Posted: Jun 15, 2022 03:36
 Subject: PLEASE REOPEN MY STORE
 Viewed: 218 times
 Topic: Help
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
Hello admin,


I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.

Can you please open my store, because I would hate to lose a 600 euro sale !!!

thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 14, 2022 22:42
 Subject: Am I going crazy...
 Viewed: 206 times
 Topic: Technical Issues
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Nubs_Select (3755)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
... I know I probably am in many things but what about this. I thought the bottom
left of an item's image said catalogue entry or something similar so you
can view the item's full page. While parting out a set I was trying to do
that and it wasn't there and I'm not sure if it was removed/bugged out
or was ever there. It works in the way I thought on the normal search page and
when viewing an item's inventory and also on the first page of the partout
but just not on the second page of a partout for some reason
 
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Jun 14, 2022 14:20
 Subject: Ninjago figure in small box
 Viewed: 86 times
 Topic: Help
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Stuart9 (1049)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Top Slot
Just been asked about an official ninjago figure in a small box.

Anyone know the BL reference ?

Thanks in advance.
 Author: KimHyungWook View Messages Posted By KimHyungWook
 Posted: Jun 14, 2022 00:07
 Subject: The system couldn't load item from my cart
 Viewed: 58 times
 Topic: Technical Issues
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KimHyungWook (52)

Location:  South Korea, Kyongsang-bukdo
Member Since Contact Type Status
Apr 29, 2020 Contact Member Buyer
Buying Privileges - OK
I put some items in the cart and left the order 'Open'.

And I purchased an additional item, but the purchase did not proceed
because it did not exceed the minimum amount set by the seller.
(even aready exceed!!)

After entering the password received from the seller, I pressed the purchase
button,
but an error occurred that the cart was not updated, and the purchase was not
in progress.

the error message : ORDER BATCH ID MISMATCHED

Is there anyone who has the same problem as me?
 Author: KimHyungWook View Messages Posted By KimHyungWook
 Posted: Jun 13, 2022 23:00
 Subject: The system couldn't load item from my cart
 Viewed: 39 times
 Topic: Help
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KimHyungWook (52)

Location:  South Korea, Kyongsang-bukdo
Member Since Contact Type Status
Apr 29, 2020 Contact Member Buyer
Buying Privileges - OK
I put some items in the cart and left the order 'Open'.

And I purchased an additional item, but the purchase did not proceed
because it did not exceed the minimum amount set by the seller.
(even aready exceed!!)

After entering the password received from the seller, I pressed the purchase
button,
but an error occurred that the cart was not updated, and the purchase was not
in progress.

Is there anyone who has the same problem as me?
 Author: me2j2k View Messages Posted By me2j2k
 Posted: Jun 13, 2022 16:44
 Subject: how to order all the items you need
 Viewed: 71 times
 Topic: Help
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me2j2k (35)

Location:  USA, Colorado
Member Since Contact Type Status
Nov 3, 2016 Contact Member Buyer
Buying Privileges - OK
Is there a fast way to enter all the items you need to see what store has the
most of what you are looking for?
 Author: CLBoyce View Messages Posted By CLBoyce
 Posted: Jun 13, 2022 13:22
 Subject: Help identifying Minifig
 Viewed: 87 times
 Topic: Help
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CLBoyce (58)

Location:  USA, Idaho
Member Since Contact Type Status
Oct 24, 2016 Contact Member Buyer
Buying Privileges - OK
I'm trying to figure out which minifig body this is, I know the Armor breastplate
and helmet probably don't belong with the head, torso and legs. I tried Google
lens with no luck. I don't have a picture of it right now without the helmet
and Armor on. Thank you
 
 Author: Lastborn View Messages Posted By Lastborn
 Posted: Jun 13, 2022 04:53
 Subject: I cant save updates to wanted list
 Viewed: 35 times
 Topic: Help
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Lastborn (30)

Location:  United Kingdom, England
Member Since Contact Type Status
Feb 16, 2021 Contact Member Buyer
Buying Privileges - OK
I receive the error message "Only one item/colour combination is allowed per
wanted list" when trying to adjusted a wanted list

Its a list I have taken from Rebrickable. I have also manually checked the list
and there arnt and duplicate pieces.

Any ideas how i can fix this issue?

Thanks guys and gals.
 Author: retchetub View Messages Posted By retchetub
 Posted: Jun 13, 2022 04:21
 Subject: CatalogIng
 Viewed: 53 times
 Topic: Help
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retchetub (170)

Location:  Australia, Victoria
Member Since Contact Type Status
Dec 11, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Moonies Bricks
When we part out a set is there any way we can set the list to show our remark
for setting purposes?
From what i have read remark sorting seems to be way more widely used.
 Author: jpeg68 View Messages Posted By jpeg68
 Posted: Jun 12, 2022 20:59
 Subject: Seller fee paid but BL still asking for it
 Viewed: 118 times
 Topic: Help
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jpeg68 (1066)

Location:  New Zealand, Auckland
Member Since Contact Type Status
Aug 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Packing Bricks
I paid my seller fee to BL via Paypal on 31st May. I paid through the BL link
and have the receipt from Paypal. However, BL are still claiming this as "amount
past due" and are threatening to revoke selling privileges (by the 15th June
- my birthday...).
I got a ticket from Customer Support on 6th June but have had no reply. The helpdesk
site (in the link I click in the email) won't seem to let me log in either...
Do I wait and see what happens?

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