Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | 1001bricks  | | Posted: | Apr 23, 2024 16:28 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 46 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
| | In Buying, 1001bricks writes:
| | In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93
Open NSS Alert.
Open PayPal Claim.
Report the shop:
https://www.bricklink.com/problemMember.asp
Then you can say:
|
Scary mindset. It's one thing that you champion such for you and yours, but
to advocate it more broadly is worrisome to those that are not of that somewhat
troublesome mindset. Evidenced by the (satirical) Starship Troopers movie
you invoke, meaning of which has apparently failed to permeate It's meant
to show the absurdity of that statement, iow.
|
I'm a fan of Heinlein, have MANY of his books, and I know how to read his
words at 2nd or 3rd level.
Otherwise, at 1st level it's pretty stupid, but that's what's genious
in how he writes.
And the Starship Troopers is a GOOD movie to represent this book.
At the 1st level, it's action and dumb - but then it's a far deeper movie
Apart this, OP member have difficulties, and the shop seems toxic.
NSS, Claim, Report - and he already gave the shop a Negative, which is pretty
brave.
Bravo!
|
 |
| Author: | SylvainLS | | Posted: | Apr 23, 2024 16:27 | | Subject: | Re: classic layout? | | Viewed: | 21 times | | Topic: | General | |
|
| In General, billamber writes:
| | […]
Oh Gosh, I feel stupid....tried the things you suggested and was unable to locate
'preference cookies'...
|
The link to change your cookies policy is at the bottom of every page: https://www.bricklink.com/v3/cookies.page
| | and now the option to change from 'bright'
has grayed out???? Is it me???lol
|
|
| Author: | SylvainLS | | Posted: | Apr 23, 2024 16:26 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 41 times | | Topic: | Buying | |
|
| In Buying, 1001bricks writes:
| | […]
It's just like communication with Voyager 1; it takes time.
|
Except there’s still guys who know how to fix V-ger….
|
|
| Author: | billamber | | Posted: | Apr 23, 2024 16:18 | | Subject: | Re: classic layout? | | Viewed: | 22 times | | Topic: | General | |
|
| In General, popsicle writes:
| | In General, billamber writes:
| | Hi all!
Is there a way to keep my selling/orders page on 'classic layout'. It
keeps reverting to the new layout and that does not fit on my screen  thanks!
|
Have you tried:
Logging out - clear browsing history - quit browser, reopen browser - logging
back into BL selecting minimally "Preference cookies" - selecting classic
view within either order summary pages.
Works for me using Chrome
|
Oh Gosh, I feel stupid....tried the things you suggested and was unable to locate
'preference cookies'...and now the option to change from 'bright'
has grayed out???? Is it me???lol
|
|
| Author: | popsicle | | Posted: | Apr 23, 2024 16:16 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 58 times | | Topic: | Buying | |
|
| In Buying, 1001bricks writes:
| | In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93
Open NSS Alert.
Open PayPal Claim.
Report the shop:
https://www.bricklink.com/problemMember.asp
Then you can say:
|
Scary mindset. It's one thing that you champion such for you and yours, but
to advocate it more broadly is worrisome to those that are not of that somewhat
troublesome mindset. Evidenced by the (satirical) Starship Troopers movie
you invoke, meaning of which has apparently failed to permeate It's meant
to show the absurdity of that statement, iow.
|
|
| Author: | 1001bricks | | Posted: | Apr 23, 2024 15:44 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 50 times | | Topic: | Buying | |
|
| In Buying, zorbanj writes:
| | Don't know how I originally came across the seller, but I reported him weeks
ago and his store is still open.
|
Weeks ago?
This is the normal delay for Help Desk.
So they may just received the message, and will start to do something.
It's just like communication with Voyager 1; it takes time.
|
|
| Author: | 1001bricks | | Posted: | Apr 23, 2024 15:42 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 63 times | | Topic: | Buying | |
|
| In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93
Open NSS Alert.
Open PayPal Claim.
Report the shop:
https://www.bricklink.com/problemMember.asp
Then you can say:
|
|
|
| Author: | zorbanj | | Posted: | Apr 23, 2024 15:37 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 39 times | | Topic: | Buying | |
|
| Don't know how I originally came across the seller, but I reported him weeks
ago and his store is still open.
In Buying, sickofthis88 writes:
| | Honestly, before buying anything I check the complaints. If they had a couple
and it's been over a year, ok, everyone makes a mistake. BUT 12 in the last
year? That is a red flag.
|
|
|
| Author: | Tracyd | | Posted: | Apr 23, 2024 15:28 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 43 times | | Topic: | Buying | |
|
| In Buying, sickofthis88 writes:
| | Honestly, before buying anything I check the complaints. If they had a couple
and it's been over a year, ok, everyone makes a mistake. BUT 12 in the last
year? That is a red flag.
|
Also their responses. Everyone can make a mistake and there is no pleasing some
people, but if you are running a business you have to act professionally. And
if this is a just a hobby then you should still show some respect to people who
gave you their business, even if you aren't totally pleased. Screaming that
someone is a thief, and a scammer is not a good look for a seller, even if they
are. It makes me wonder if I have an issue how will they respond?
|
|
| Author: | WhiteHorseMatt | | Posted: | Apr 23, 2024 15:17 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 45 times | | Topic: | Buying | |
|
| In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
Bricklink does support buyers. It provides a feedback system you can use before
purchasing to check if others have had issues with the seller. It also blocks
a seller's account if they have had three NSS completed.
|
|
| Author: | sickofthis88 | | Posted: | Apr 23, 2024 15:07 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 56 times | | Topic: | Buying | |
|
| Honestly, before buying anything I check the complaints. If they had a couple
and it's been over a year, ok, everyone makes a mistake. BUT 12 in the last
year? That is a red flag.
|
|
| Author: | Tracyd | | Posted: | Apr 23, 2024 15:04 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 53 times | | Topic: | Buying | |
|
| In Buying, Xperdiem writes:
| | In Buying, Tracyd writes:
| | In Buying, Xperdiem writes:
| | In Buying, UTLF writes:
| | You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)
Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back
|
This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.
|
If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.
|
It was canceled after 3 months of back and forth. Once that happened it was past
the paypal time frame. Since this was in a different country I was trying to
give the seller the benefit. Won't happen again. I've done hundreds of
buys on Brickowl without any issues and I've done 5 buys here with 2 issues.
|
Email is almost instantiations, shipping times aren't, but never let it go
past the PayPal time limit, you can always resend them the money. And a lot of
the sellers here are on Brickowl. Looking at who you left the feedback for I
wouldn't have bought from them based on their feedback. Yes, I might get
a perfect transaction with them, but if not then it looks like a problem. Good
luck and I hope you get better service with other sellers. look at my feedback
and pick one of them.
https://store.bricklink.com/Swatson217?p=Swatson217#/shop
This seller gives awesome service.
But if you are looking for a rarer part, I know your choices are limited.
|
|
| Author: | Back2BackDeals1 | | Posted: | Apr 23, 2024 14:19 | | Subject: | Re: TRYING TO HIT 100 ORDERS 🎉 20% OFF EVERYTHIN | | Viewed: | 40 times | | Topic: | Sales | |
|
| WE ONLY NEED 2 MORE ORDERS🎉 Thanks to everyone who placed one today!!
In Sales, Back2BackDeals1 writes:
| | Hi Everyone,
We are trying to reach 100 orders in our store by the end of the month. We aren't
very far away so we would appreciate any support from this community! Also if
there is any minifigures you are looking for that aren't listed please feel
free to send us a message or send us your wanted list, we may have them!
Thanks so much,
Christina & Jeremy
|
|
|
| Author: | runner.caller | | Posted: | Apr 23, 2024 14:11 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 59 times | | Topic: | Buying | |
|
| In Buying, Xperdiem writes:
| | In Buying, Tracyd writes:
| | In Buying, Xperdiem writes:
| | In Buying, UTLF writes:
| | You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)
Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back
|
This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.
|
If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.
|
It was canceled after 3 months of back and forth. Once that happened it was past
the paypal time frame. Since this was in a different country I was trying to
give the seller the benefit. Won't happen again. I've done hundreds of
buys on Brickowl without any issues and I've done 5 buys here with 2 issues.
|
I thought paypal's timeframe was 180 days? Unless that's only domestic
to domestic.
|
|
| Author: | Brickshopbelgie | | Posted: | Apr 23, 2024 14:09 | | Subject: | -15% on EVERYTHING !! @BrickShopBelgium | | Viewed: | 72 times | | Topic: | Sales | |
|
| | Sales @BrickShopBelgium. Now -15% on everything. |
| Author: | UTLF | | Posted: | Apr 23, 2024 14:07 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 46 times | | Topic: | Buying | |
|
| According to PayPal, you have 180 days from the purchase date; if you wait 6
months then there's really nobody to blame but yourself, sorry to say - usually
1 month is the deadline I would give for things to arrive unless the seller explicitly
states there are delays in getting stuff shipped
If it's only been 3 months, file a claim and get your money back
|
|
| Author: | Xperdiem | | Posted: | Apr 23, 2024 13:15 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 50 times | | Topic: | Buying | |
|
| In Buying, Tracyd writes:
| | In Buying, Xperdiem writes:
| | In Buying, UTLF writes:
| | You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)
Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back
|
This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.
|
If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.
|
It was canceled after 3 months of back and forth. Once that happened it was past
the paypal time frame. Since this was in a different country I was trying to
give the seller the benefit. Won't happen again. I've done hundreds of
buys on Brickowl without any issues and I've done 5 buys here with 2 issues.
|
|
| Author: | popsicle | | Posted: | Apr 23, 2024 13:09 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 55 times | | Topic: | Buying | |
|
| In Buying, popsicle writes:
| | In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink after trying to resolve the situation with the sellers over numerous weeks. One issue was they shipped bootleg minifig parts and we even submitted clear pictures of what was shipped. The second order with a different buyer, they shipped minifigs with the wrong colored parts.
I've lost a total of $65 over these two orders - both of which were gifts for my son.
|
If there's anything in our store your son would appreciate, let me know...
I'll do what I can with the price, for you both.
| | There's no buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
If you're forming your opinion from experiences on other popular e-commerce
sites: BrickLink is not as punitive, nor is it irrationally reactive as the third
party to it's vendors transactions, as some other well-known sites. Thankfully
|
Just to expand on my last comment as I need to stop thinking that it's clear
to others, my unexpressed thoughts BL's position is why it's here
on BL, buyers will find the worthwhile LEGO offers. As it's here the quality
vendor and their wares, eventually settle, given the selling environment.
|
|
| Author: | Back2BackDeals1 | | Posted: | Apr 23, 2024 13:08 | | Subject: | Re: TRYING TO HIT 100 ORDERS 🎉 20% OFF EVERYTHIN | | Viewed: | 31 times | | Topic: | Sales | |
|
| I do apologize for not mentioning in the post that we do not offer international
shipping at this time.
In Sales, runetpro writes:
| | In Sales, Back2BackDeals1 writes:
| | Hi Everyone,
We are trying to reach 100 orders in our store by the end of the month. We aren't
very far away so we would appreciate any support from this community! Also if
there is any minifigures you are looking for that aren't listed please feel
free to send us a message or send us your wanted list, we may have them!
Thanks so much,
Christina & Jeremy
|
Noone can order from your shop from other countries.
Site says "This store didn't select any payment methods accepted for
international byers"
|
|
|
| Author: | Back2BackDeals1 | | Posted: | Apr 23, 2024 12:58 | | Subject: | Re: TRYING TO HIT 100 ORDERS 🎉 20% OFF EVERYTHIN | | Viewed: | 19 times | | Topic: | Sales | |
|
| Thanks Susan we truly appreciate you!
I will have it shipped out for you today!
In Sales, Swatson217 writes:
| | Just ordered!
😃
In Sales, Back2BackDeals1 writes:
| | Hi Everyone,
We are trying to reach 100 orders in our store by the end of the month. We aren't
very far away so we would appreciate any support from this community! Also if
there is any minifigures you are looking for that aren't listed please feel
free to send us a message or send us your wanted list, we may have them!
Thanks so much,
Christina & Jeremy
|
|
|
|
| Author: | popsicle | | Posted: | Apr 23, 2024 12:56 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 70 times | | Topic: | Buying | |
|
| In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink after trying to resolve the situation with the sellers over numerous weeks. One issue was they shipped bootleg minifig parts and we even submitted clear pictures of what was shipped. The second order with a different buyer, they shipped minifigs with the wrong colored parts.
I've lost a total of $65 over these two orders - both of which were gifts for my son.
|
If there's anything in our store your son would appreciate, let me know...
I'll do what I can with the price, for you both.
| | There's no buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
If you're forming your opinion from experiences on other popular e-commerce
sites: BrickLink is not as punitive, nor is it irrationally reactive as the third
party to it's vendors transactions, as some other well-known sites. Thankfully
|
|
| Author: | Swatson217 | | Posted: | Apr 23, 2024 12:55 | | Subject: | Re: TRYING TO HIT 100 ORDERS 🎉 20% OFF EVERYTHIN | | Viewed: | 28 times | | Topic: | Sales | |
|
| Just ordered!
😃
In Sales, Back2BackDeals1 writes:
| | Hi Everyone,
We are trying to reach 100 orders in our store by the end of the month. We aren't
very far away so we would appreciate any support from this community! Also if
there is any minifigures you are looking for that aren't listed please feel
free to send us a message or send us your wanted list, we may have them!
Thanks so much,
Christina & Jeremy
|
|
|
| Author: | runetpro | | Posted: | Apr 23, 2024 12:43 | | Subject: | Re: TRYING TO HIT 100 ORDERS 🎉 20% OFF EVERYTHIN | | Viewed: | 28 times | | Topic: | Sales | |
|
| In Sales, Back2BackDeals1 writes:
| | Hi Everyone,
We are trying to reach 100 orders in our store by the end of the month. We aren't
very far away so we would appreciate any support from this community! Also if
there is any minifigures you are looking for that aren't listed please feel
free to send us a message or send us your wanted list, we may have them!
Thanks so much,
Christina & Jeremy
|
Noone can order from your shop from other countries.
Site says "This store didn't select any payment methods accepted for
international byers"
|
|
|
| Author: | Back2BackDeals1 | | Posted: | Apr 23, 2024 12:09 | | Subject: | TRYING TO HIT 100 ORDERS 🎉 20% OFF EVERYTHIN | | Viewed: | 215 times | | Topic: | Sales | |
|
| Hi Everyone,
We are trying to reach 100 orders in our store by the end of the month. We aren't
very far away so we would appreciate any support from this community! Also if
there is any minifigures you are looking for that aren't listed please feel
free to send us a message or send us your wanted list, we may have them!
Thanks so much,
Christina & Jeremy
|
|
| Author: | Averip | | Posted: | Apr 23, 2024 12:07 | | Subject: | Running a sale on my store | | Viewed: | 104 times | | Topic: | Sales | |
|
| | All parts, new or used, recent or vintage are all 20% off. |
| Author: | Mijhao | | Posted: | Apr 23, 2024 11:46 | | Subject: | Minifigures & Shipping | | Viewed: | 89 times | | Topic: | General | |
|
| Hello, can we buy bulk lots of Star Wars minifigures? And if yes or (section)?
Or see the progress of the shipment? Thanks.
|
|
| Author: | yorbrick | | Posted: | Apr 23, 2024 11:12 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 76 times | | Topic: | Buying | |
|
| | | I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
|
If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.
|
|
| Author: | Amazingly | | Posted: | Apr 23, 2024 10:53 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 80 times | | Topic: | Buying | |
|
| In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
I started selling on the internet when eBay was created and could write a book
on getting screwed being the buyer and seller. I think PayPal has gotten a lot
better with both sides though. Did PayPal not refund you?
I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
|
|
| Author: | Tracyd | | Posted: | Apr 23, 2024 10:46 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 71 times | | Topic: | Buying | |
|
| In Buying, Xperdiem writes:
| | In Buying, UTLF writes:
| | You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)
Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back
|
This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.
|
If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.
|
|
| Author: | yorbrick | | Posted: | Apr 23, 2024 10:32 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 66 times | | Topic: | Buying | |
|
| In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
Bricklink does support buyers in that it bans sellers if they have performance
issues reported and completed in the correct way by buyers. PayPal will refund
you if you make a complaint to them, as they are the one that deals with the
finance side (if you paid that way).
Bricklink also supports buyers through publishing feedback from previous customers.
If a seller obtains lots of negative feedback for issues before you buy, then
you are warned about it if you look at the feedback. The seller you bought from
had already received quite a bit of negative feedback before your order was placed
and would have had a low percentage rating. Did you look at it before you bought?
|
|
| Author: | Xperdiem | | Posted: | Apr 23, 2024 10:21 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 79 times | | Topic: | Buying | |
|
| In Buying, UTLF writes:
| | You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)
Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back
|
This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.
|
|
| Author: | UTLF | | Posted: | Apr 23, 2024 09:40 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 115 times | | Topic: | Buying | |
|
| You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)
Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back
|
|
| Author: | aimeekey4 | | Posted: | Apr 23, 2024 09:18 | | Subject: | Why does Bricklink not support buyers at all? | | Viewed: | 487 times | | Topic: | Buying | |
|
| I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
|
|
| Author: | vrod2000 | | Posted: | Apr 23, 2024 08:43 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 34 times | | Topic: | Problem Order | |
|
| I was excited that I could choose the transaction and report it.
A reply came back quickly and said that I missed the 180 day window for making
a claim.
I located all the emails where the seller and I both noticed the tracking and
saw it left Germany and was going back inside the USA (Where tracking stops).
If you look up the tracking number now, it says delivered. The seller was just
trying to cast doubt on this, but I showed him his own email where he is telling
me "look at that last line" ...it means it is back in the USA now.
The seller and I exchanged a few emails yesterday. As soon as I asked him "So,
can I get 50% of the product refunded now?" He ghosted me.
I cannot believe that people can act like that.
Since Bricklink purged my order (without me even knowing), I cannot even leave
a warning to others, much less a review.
Since this has happened, I have not purchased anything on Bricklink.
|
|
|
| Author: | Brick_Qc | | Posted: | Apr 23, 2024 08:33 | | Subject: | Re: Selling vintage sets with replica stickers? | | Viewed: | 60 times | | Topic: | Selling | |
|
| | Easy answer, no, you cannot sell them here. It's copyright infringement. |
| Author: | zzed | | Posted: | Apr 23, 2024 07:30 | | Subject: | Re: Fees | | Viewed: | 45 times | | Topic: | Shipping | |
|
| In Shipping, Brickman4you writes:
| |
Instead of reporting them...
Why not just choose to purchase from stores where you are in agreement with their
Terms and Conditions.
|
I read the terms of every store selected via "Buy All". However, this
week (for example) I got a surprise fee that was not mentioned anywhere in their
terms page. This time the fee was a reasonable amount for packing materials.
But I really wish everyone would disclose any fees in the terms page. Otherwise
it annoys people. Assembling multiple carts is enough of a pain without that
game.
|
| Author: | Maksxix | | Posted: | Apr 23, 2024 07:19 | | Subject: | -50% SALE on ALL STAR WARS MINIFIGURES | | Viewed: | 192 times | | Topic: | Sales | |
|
| | -50% SALE on ALL STAR WARS MINIFIGURES |
|
| Author: | novabrick | | Posted: | Apr 23, 2024 05:14 | | Subject: | Re: Selling vintage sets with replica stickers? | | Viewed: | 58 times | | Topic: | Selling | |
|
| | | - Is it acceptable / legal to offer vintage sets which use replica stickers?
(Of course with the explicit note in the offer listing that replicas were used.)
|
Going by the rules on
https://www.bricklink.com/help.asp?helpID=103
| | ...
Replicas and Counterfeit Items: All LEGO items must be original and genuine. Replica boxes, photocopies of instructions, or any other counterfeit listings are not permitted.
|
This should include Replicated Sticker Sheets and Stickered Items with such Stickers.
If it wasn't BL would be full with counterfit sticker sheets and parts which
may also be copyright infringement in certain cases.
Christian
novabrick-team
|
|
| Author: | yorbrick | | Posted: | Apr 23, 2024 04:55 | | Subject: | Re: Selling vintage sets with replica stickers? | | Viewed: | 53 times | | Topic: | Selling | |
|
| | | - Is it acceptable / legal to offer vintage sets which use replica stickers?
(Of course with the explicit note in the offer listing that replicas were used.)
|
Not really. At the very least they should be listed as incomplete sets, as they
are not complete if they are missing the original stickers. Personally, I think
the replica stickers should be removed so as not to cause confusion later on.
I think third party direct copy replacements for official LEGO parts to be problematic.
You know they are not original and you may say this when you sell them, but when
the next person comes to sell them, they might not have realised when they bought
it or they find it years later and sell it as having the original stickers, when
in reality they have replica or fake parts (as in copies of the genuine LEGO
items masquerading as the originals). In that sense, I find custom created items
that are different to genuine LEGO products less a problem, as they are not pretending
to be something that they are not and there should not be confusion as to whether
they are genuine.
|
|
| Author: | NewRetroBricks | | Posted: | Apr 23, 2024 04:36 | | Subject: | Selling vintage sets with replica stickers? | | Viewed: | 132 times | | Topic: | Selling | |
|
| Hello everyone,
I´m a long-time collector but quite new in the selling game, and I have a question
that I didn´t find a clear answer to yet.
I like to restore vintage sets, and for my personal collection I sometimes use
replica stickers - usually from 'brickstickershop' - to restore and brigthen
up the sets. They´re high-quality stickers matching original size and colours,
and often are available for sets where it´s hard or even impossible to get the
original sticker sheets anymore.
So every now and then the collection gets too big, and I´d like to sell some
of the sets again.
My questions about this are:
- Is it acceptable / legal to offer vintage sets which use replica stickers?
(Of course with the explicit note in the offer listing that replicas were used.)
- If yes, should it be listed as 'custom item' or would it be okay to
list in the original category? (again, with explicit note of replica stickers
being used.)
Notes: I'm not planning to sell replica sticker sheets, which I know are
third-party items and are not allowed here. I´m just speaking of a handful of
sets where replica stickers were already applied. (picture below shows my 363/555
hospital with replica stickers.)
Sorry for the wall of text, but I want to do everything correct. I´m very thankful
for any constructive answers.
NRB
|
|
|
| Author: | Stellar | | Posted: | Apr 23, 2024 03:01 | | Subject: | Re: Got reply from Lego about Help Desk | | Viewed: | 65 times | | Topic: | General | |
|
| In General, Nubs_Select writes:
| | In General, Swatson217 writes:
| | I emailed Lego asking for information about how they can explain/fix/communicate
about the delays and issues of the BL Help Desk.
First I got an email saying they would check with the customer support team about
the BL Help Desk problem.
Today I got a follow-up.
Here is what they said:
“I've received the reply of our support team, who've checked with the
BrickLink team.
They said that they're all caught up with customers' e-mails and requests.”
🤷🏻♂️
|
if that's true then i guess we are back to the messages disappearing into
the void again...
|
Seems so...
|
|
| Author: | yorbrick | | Posted: | Apr 23, 2024 02:33 | | Subject: | Re: Updating Store Inventory Pricing | | Viewed: | 35 times | | Topic: | Price Guide | |
|
| In Price Guide, Ladyandabrick writes:
| | Hey All
re: Update my store inventory section.
The following option can be selected:-
Make sale prices (and all tier prices) the base prices.
Round results to 2 decimals.
Does this option work across the whole store inventory by selecting the Current
Items for Sale pricing?
Thanks in advance to all.
|
It works on whatever categories you select.
If you are not sure what you are doing, then download your inventory and close
your store before you try it. That way, you can restore if you mess up.
|
|
| Author: | Nubs_Select | | Posted: | Apr 23, 2024 01:40 | | Subject: | Re: Please could an admin help?! | | Viewed: | 59 times | | Topic: | Problem | |
|
| In Problem, bricksinbloom writes:
| | In Problem, Nubs_Select writes:
Thanks I have done. It's ridiculous though.
|
100%
|
|
| Author: | BrickDeals | | Posted: | Apr 23, 2024 01:40 | | Subject: | Re: Fees | | Viewed: | 39 times | | Topic: | Shipping | |
|
| In Shipping, justwright writes:
| | Does anyone know if you can report a store for charging excess fees. i found
a store that charges 10 percent of your order plus an additional 75 cents. needless
to say, i will avoid that store for any purchase.
|
Bricklink must legally comply with SB-478 Consumers Legal Remedies Act, which
will be the law in the state of California effective July 1, 2024.
Personally rather than create a system that specifically targets California sellers,
I would prefer a prohibition on the practice of unnecessary fees sitewide.
The practice itself is deceptive, because it manipulates the price guide, making
some sellers prices look artificially cheap.
Under the Consumers Legal Remedies Act, Section 1770(a)
The unfair methods of competition and unfair or deceptive acts or practices
listed in this subdivision undertaken by any person in a transaction intended
to result or that results in the sale or lease of goods or services to any consumer
are unlawful:
(29) (A) Advertising, displaying, or offering a price for a good or service
that does not include all mandatory fees or charges other than either of
the following:
(i) Taxes or fees imposed by a government on the transaction.
(ii) Postage or carriage charges that will be reasonably and actually
incurred to ship the physical good to the consumer.
|
|
| Author: | connectbrick | | Posted: | Apr 23, 2024 01:35 | | Subject: | Re: Please could an admin help?! | | Viewed: | 54 times | | Topic: | Problem | |
|
| In Problem, Nubs_Select writes:
Thanks I have done. It's ridiculous though.
|
|
| Author: | zorbanj | | Posted: | Apr 23, 2024 00:10 | | Subject: | Re: Fees | | Viewed: | 45 times | | Topic: | Shipping | |
|
| In Shipping, justwright writes:
| | Does anyone know if you can report a store for charging excess fees. i found
a store that charges 10 percent of your order plus an additional 75 cents. needless
to say, i will avoid that store for any purchase.
|
You could try, but i don't think 10% is going to be deemed excessive. I have
seen stores that charge a nominal amount for parts + a gigantic "handling
fee" shut down for fee avoidance (BL fees are not charged on shipping).
|
|
| Author: | Ladyandabrick | | Posted: | Apr 22, 2024 21:52 | | Subject: | Updating Store Inventory Pricing | | Viewed: | 106 times | | Topic: | Price Guide | |
|
| Hey All
re: Update my store inventory section.
The following option can be selected:-
Make sale prices (and all tier prices) the base prices.
Round results to 2 decimals.
Does this option work across the whole store inventory by selecting the Current
Items for Sale pricing?
Thanks in advance to all.
|
|
| Author: | UTLF | | Posted: | Apr 22, 2024 21:26 | | Subject: | Re: Got reply from Lego about Help Desk | | Viewed: | 85 times | | Topic: | General | |
|
| Lol, so they ignore the people asking about it on the forum to the point someone
contacts Lego corporate to get an answer, then they just outright lie about it?
Or are the handful of people on the forum the ones lying?
I'm surprised the BL team didn't take 3 months to reply to the person
at Lego, but then again they'd actually have to face consequences if that
was the case 
|
| Author: | stevebuhler | | Posted: | Apr 22, 2024 21:11 | | Subject: | 10% below 6 month sale avg | | Viewed: | 92 times | | Topic: | Sales | |
|
| For a limited time our whole store is 10% off before Canada Post raises shipping
costs! Almost the whole store was priced at 6 month sale price. Now 10% even
lower! Stock up before prices go up
|
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