Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Heartbricker  | | Posted: | Mar 20, 2017 21:24 | | Subject: | Re: Suggest: Customs Acknowledgment in Checkout | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, viejos writes:
| | In Suggestions, Heartbricker writes:
| | Voted yes but skeptic about it getting implemented as it may cause some second
thoughts on the buyer's side which may not be in BL best interest as they
collect the commission either way.
Is there any precedent on any other shopping site that has this feature?
|
Second thoughts on the buyer's side are exactly what should happen. Same
thing with shipping charges. If they put a buyer off, better to do so before
the order is placed.
|
Again, i completely agree and support and voted yes- Just not sure BL admin (or
ebay admin/ amazon admin or any marketplace admin) will agree that it is in their
best interest to do it.
i think it is in everyone's best interest BUT i'm not the one that implements
changes anywhere other than my own shop...
|
 |
| Author: | Smron | | Posted: | Mar 20, 2017 17:24 | | Subject: | Re: Cross reference multiple parts with their set | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, Kenopolis writes:
| | I was going through a used lot of LEGO I purchased, and I thought,
"How cool would it be if Bricklink had a feature that show the sets that parts
might have come from."
Example...
I have 3 red 2x2 cones, and 4 Green Hinge plates, and 2 Yellow 1x6 Wedge plates.
If you could enter these parts into a query, and have the system give you a list
of sets that contain those parts, it could possibly increase sales for many stores
by people wanting to complete sets. Increased sales for Bricklink sellers, means
more income for Bricklink.
You already have a feature that lists all the sets with specific parts, so I
imagine it wouldn't be too difficult to cross reference multiple parts.
But I know nothing about coding, so...
What do you think?
Kenopolis
|
I think it would be a great feature.
|
|
| Author: | BricksDirect | | Posted: | Mar 20, 2017 17:07 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 108 times | | Topic: | Suggestions | |
|
| In Suggestions, QA_Sheryl writes:
| | In Suggestions, BricksDirect writes:
| | Dear BrickLink admins and members,
We see it every day. BrickLink is losing business because it's still not
possible to pay immediately after checkout. We have to cancel our orders because
new members can't find shipping fees. They expect that the shipping fee will
be automically displayed when they put items in their shopping cart. The also
expect that they can pay immediately for their orders. The way it is going now
is way too complicated for new members.
Why is it so hard to create software to let members pay immediately and tell
them the shipping fee. BrickOwl and BrickScout are doing it. They are taking
BrickLink's business over.
What I hear from other sellers is that it's impossible to create it because
not al items have their weight in the BrickLink catalog. Why not solve this with
a standard weight for items that don't have their weight in the BrickLink
catalog? (0.5KG for a set, 0.2KG for a part etc.)
Please, BrickLink do something at this.
Thank you.
Best regards,
Niels Roest
Owner of BricksDirect
|
Hi Niels,
As has been stated in numerous other forum posts, we are in the process of creating
Instant Checkout. Since BrickLink has been around much longer than the other
sites you mentioned, our sellers have numerous configurations and setting up
the process is much more complex. We do not want to take away anything from how
our sellers are currently using the checkout process. With this in mind, we have
made great progress in instant checkout so far and will continue to do so without
sacrificing quality. We want to make sure this feature is accurate as well as
efficient.
We appreciate your patience and understanding, but want to let you know that
we have definitely heard the cry from our users for this feature and are working
hard to get it done as soon as possible!
Thanks!
|
Dear Sheryl,
Thank you for your reply.
I hope your software engineers will do soon.
It is really needy for BrickLink.
Please make it an option for sellers. So they can choose for instant checkout
or not.
Thank you.
Best regards,
Niels from BricksDirect
|
|
| Author: | BricksDirect | | Posted: | Mar 20, 2017 17:05 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 83 times | | Topic: | Suggestions | |
|
| In Suggestions, Daragh writes:
| | The rates, the weights and different postal methods by country and area is not
something BL needs to even think about. All they need to do is give the user
the ability to complete their shipping methods and rates themselves (or allow
buyers to offer shipping quotes only).
That is how it is done elsewhere and you can set up your methods and rates based
exactly on what services you use, you can amend weight bands to allow for packaging,
have tracking and insurance options, impose weight or size restrictions etc etc
etc.
I would not expect BL or any other company to try and replicate all the rates
available to sellers in different countries around the world and if that is what's
causing the auto-checkout delay we will never see it.
Just give users the parameters to set up their own methods and prices or not
as the member chooses.
That's my 99c worth!
|
This is exactly how it should be done! Please BrickLink read this!
|
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| Author: | bobbyworld | | Posted: | Mar 20, 2017 16:53 | | Subject: | Re: Cross reference multiple parts with their set | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, Kenopolis writes:
| | I was going through a used lot of LEGO I purchased, and I thought,
"How cool would it be if Bricklink had a feature that show the sets that parts
might have come from."
Example...
I have 3 red 2x2 cones, and 4 Green Hinge plates, and 2 Yellow 1x6 Wedge plates.
If you could enter these parts into a query, and have the system give you a list
of sets that contain those parts, it could possibly increase sales for many stores
by people wanting to complete sets. Increased sales for Bricklink sellers, means
more income for Bricklink.
You already have a feature that lists all the sets with specific parts, so I
imagine it wouldn't be too difficult to cross reference multiple parts.
But I know nothing about coding, so...
What do you think?
Kenopolis
|
Or I wandered if what sets contained the majority parts in wanted/buying lists?
I know now bricklink has it where you have do each part individually.
|
|
| Author: | qwertyboy | | Posted: | Mar 20, 2017 16:07 | | Subject: | Re: Cross reference multiple parts with their set | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, Kenopolis writes:
| | I was going through a used lot of LEGO I purchased, and I thought,
"How cool would it be if Bricklink had a feature that show the sets that parts
might have come from."
Example...
I have 3 red 2x2 cones, and 4 Green Hinge plates, and 2 Yellow 1x6 Wedge plates.
If you could enter these parts into a query, and have the system give you a list
of sets that contain those parts, it could possibly increase sales for many stores
by people wanting to complete sets. Increased sales for Bricklink sellers, means
more income for Bricklink.
You already have a feature that lists all the sets with specific parts, so I
imagine it wouldn't be too difficult to cross reference multiple parts.
But I know nothing about coding, so...
|
Like this?
https://www.bricklink.com/catalogIn.asp?viewMulti=Y
Niek.
|
|
| Author: | Kenopolis | | Posted: | Mar 20, 2017 15:59 | | Subject: | Cross reference multiple parts with their set | | Viewed: | 86 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| I was going through a used lot of LEGO I purchased, and I thought,
"How cool would it be if Bricklink had a feature that show the sets that parts
might have come from."
Example...
I have 3 red 2x2 cones, and 4 Green Hinge plates, and 2 Yellow 1x6 Wedge plates.
If you could enter these parts into a query, and have the system give you a list
of sets that contain those parts, it could possibly increase sales for many stores
by people wanting to complete sets. Increased sales for Bricklink sellers, means
more income for Bricklink.
You already have a feature that lists all the sets with specific parts, so I
imagine it wouldn't be too difficult to cross reference multiple parts.
But I know nothing about coding, so...
What do you think?
Kenopolis
|
|
| Author: | qwertyboy | | Posted: | Mar 20, 2017 15:43 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 100 times | | Topic: | Suggestions | |
|
| In Suggestions, Reki_Lobsheek writes:
| | It seems some sellers don't care someone is ALWAYS gonna lose money with
such a system: either the buyer being over charged for idiotic flat rate shipping
prices or the seller losing out when people order light but large items that
won't fit in bubble envelopes (for example the minifig wheelchair that came
out last year).
|
That is simply not true. BO is living proof of this. Especially for Belgium and
other small countries, you can set up shipping rates on BO that will allow automatic
checkout for the exact price the post office or the courier charges.
The only requirement is that all items in BL need to have proper dimensions,
not just "stud dimensions". This requirement has been recognized by the forum
for years now, and requests have been made to BL to open up some sort of way
for people to contribute these dimensions, but unfortunately BL has never done
so.
For large countries (like Canada and the US), there is an added complexity as
the exact same shipment can have different costs depending on where it ships
to domestically. Even knowing the province is not enough, as they are vast, and
rates differ significantly for where within a province you are shipping. But
as long as you are currently able to ship the exact same package for the exact
same price to a country, you can set up shipping tables for automated checkout
that capture this.
All that is needed are proper dimensions for the BL items.
On BO, if an item doesn't have its dimensions set up yet, the seller can
choose to have it default to a higher shipping cost to be safe, or have the
system default to generating a quote, in which case it works like BL does now.
(But this has been explained over and over again in response to all nay-sayers
unfortunately.)
Niek.
|
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| Author: | yorbrick | | Posted: | Mar 20, 2017 15:16 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 73 times | | Topic: | Suggestions | |
|
| While sales volumes might not go up, it wouldn't surprise me at all if sales
distributions change. By which, I mean people that offer instant checkout get
more sales at the expense of those that don't. I know if two stores were
equal otherwise, I'd prefer to go with the one that tells me the full cost
and allows me to pay in one go, than another that expects me to place a legally
binding order without telling me the full cost of the order then expects me to
wait for maybe three days before I can pay.
My buying behaviour has changed since the quote feature came along. I often find
I abandon carts if the postage costs and / or fees are not clear from the store's
terms and the quote feature is disabled. I'll also least favourite the store
if I feel they have wasted my time. Whereas I will ask for a quote if offered
and will normally then go through with the order.
|
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| Author: | mikmo | | Posted: | Mar 20, 2017 15:12 | | Subject: | Re: Restore the price comparison on Buy Wizard | | Viewed: | 60 times | | Topic: | Suggestions | |
|
| There are already several other threads in the forum and at least on other suggestion
/ vote about this in the forum.
Mikael / MikMo
|
|
| Author: | yorbrick | | Posted: | Mar 20, 2017 15:06 | | Subject: | Re: Restore the price comparison on Buy Wizard | | Viewed: | 59 times | | Topic: | Suggestions | |
|
| In Suggestions, manganschlamm writes:
| | Dear Members of the BrickLink community,
as many of those of you who buy LEGO parts etc. on this site may know, for quite
a while the Buy Wizard (as invoked from a Wanted List) has shown a price comparison
for parts as percentages relative to the average price. This was visible when
selecting an individual shop from the results that were shown by the Buy Wizard,
and price differences were highlighted in green or red (indicating whether the
price of a part was higher or lower than the average price). In addition, a total
average difference (also expressed as percentage) was shown at the bottom of
the list.
This was in my view an extremely useful feature which made it possible to identify
particularly inexpensive parts from a sellers list or highly priced items. I
have used this feature in many cases, and for example have increased the amount
of parts ordered for relatively inexpensive parts and removed very expensive
parts from the list that I then added to my shopping cart.
Now suddenly this feature has been completely removed. I have initially suspected
this to be a bug, but E-mail communication with maintainers of the BrickLink
site has revealed that removal of this feature was intentional. This has been
done quite without notifying the community and without providing any reasons
or explanations. I do not agree with the removal of this feature and believe
that many users - especially Buyers - find this feature extremely useful. I therefore
request that it will be restored and ask for the support of the BrickLink community.
Best regards, Thomas
|
Did you read any of the previous discussions or suggestions about the removal?
|
|
| Author: | manganschlamm | | Posted: | Mar 20, 2017 15:01 | | Subject: | Restore the price comparison on Buy Wizard | | Viewed: | 161 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| Dear Members of the BrickLink community,
as many of those of you who buy LEGO parts etc. on this site may know, for quite
a while the Buy Wizard (as invoked from a Wanted List) has shown a price comparison
for parts as percentages relative to the average price. This was visible when
selecting an individual shop from the results that were shown by the Buy Wizard,
and price differences were highlighted in green or red (indicating whether the
price of a part was higher or lower than the average price). In addition, a total
average difference (also expressed as percentage) was shown at the bottom of
the list.
This was in my view an extremely useful feature which made it possible to identify
particularly inexpensive parts from a sellers list or highly priced items. I
have used this feature in many cases, and for example have increased the amount
of parts ordered for relatively inexpensive parts and removed very expensive
parts from the list that I then added to my shopping cart.
Now suddenly this feature has been completely removed. I have initially suspected
this to be a bug, but E-mail communication with maintainers of the BrickLink
site has revealed that removal of this feature was intentional. This has been
done quite without notifying the community and without providing any reasons
or explanations. I do not agree with the removal of this feature and believe
that many users - especially Buyers - find this feature extremely useful. I therefore
request that it will be restored and ask for the support of the BrickLink community.
Best regards, Thomas
|
|
| Author: | QA_Sheryl | | Posted: | Mar 20, 2017 14:56 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 144 times | | Topic: | Suggestions | |
|
| In Suggestions, BricksDirect writes:
| | Dear BrickLink admins and members,
We see it every day. BrickLink is losing business because it's still not
possible to pay immediately after checkout. We have to cancel our orders because
new members can't find shipping fees. They expect that the shipping fee will
be automically displayed when they put items in their shopping cart. The also
expect that they can pay immediately for their orders. The way it is going now
is way too complicated for new members.
Why is it so hard to create software to let members pay immediately and tell
them the shipping fee. BrickOwl and BrickScout are doing it. They are taking
BrickLink's business over.
What I hear from other sellers is that it's impossible to create it because
not al items have their weight in the BrickLink catalog. Why not solve this with
a standard weight for items that don't have their weight in the BrickLink
catalog? (0.5KG for a set, 0.2KG for a part etc.)
Please, BrickLink do something at this.
Thank you.
Best regards,
Niels Roest
Owner of BricksDirect
|
Hi Niels,
As has been stated in numerous other forum posts, we are in the process of creating
Instant Checkout. Since BrickLink has been around much longer than the other
sites you mentioned, our sellers have numerous configurations and setting up
the process is much more complex. We do not want to take away anything from how
our sellers are currently using the checkout process. With this in mind, we have
made great progress in instant checkout so far and will continue to do so without
sacrificing quality. We want to make sure this feature is accurate as well as
efficient.
We appreciate your patience and understanding, but want to let you know that
we have definitely heard the cry from our users for this feature and are working
hard to get it done as soon as possible!
Thanks!
|
|
| Author: | FigBits | | Posted: | Mar 20, 2017 14:31 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 86 times | | Topic: | Suggestions | |
|
| In Suggestions, Bricklord writes:
| | What part of Canada Post's guidelines are you wilfully ignoring? it is not
just weight that determines a rate, but the volume as well. Or are you only shipping
as parcels? If so, you are costing your customers far more than they should be
paying.
|
I am not ignoring any of it. Nothing that you have written above addresses what
I wrote below, but I will answer your questions anyway.
I am not only shipping as parcels. The vast majority of orders within Canada
ship as oversized lettermail, and the vast majority of orders outside of Canada
ship as Light Packet. But it doesn't matter what I ship it as, because as
I said below, I charge a FLAT RATE for shipping. Which means, as I said below,
that for orders over 150 grams, buyers pay LESS for shipping. Not more, as you
claim. Less.
If you don't believe me, just go check. That's in my store. Other sellers
can (and do) do it differently. Some charge more, some charge less. Some charge
a lot more, some charge nothing.
The indisputable fact is that automated shipping calculation does not AUTOMATICALLY
cause higher shipping costs for buyers. That is totally up to the sellers.
| | In Suggestions, FigBits writes:
| | In Suggestions, Bricklord writes:
| | I completely concur. The Canada Post rates/tables would make any such automatic
shipping calculation even more overpriced than the exact rate they already charge.
An automatic checkout with the invoice would be an improvement, but for each
order the seller MUST calculate the shipping.
|
This is 100% false. I don't know why it keeps coming up. We know with absolute
certainty that automato shipping calculation need not result in overcharging
for shipping.
If a seller WANTS to charge more for shipping, they can set up their options
to do so. If they want to charge less for shipping, they can set up the options
to do so. On the other site, I have flat-rate shipping. This means that for orders
over 150 grams, buyers pay LOWER shipping costs in my store on the site that
has auto checkout.
|
|
|
|
|
| Author: | Bricklord | | Posted: | Mar 20, 2017 14:15 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 66 times | | Topic: | Suggestions | |
|
| You are 1c short of grasping the problem. Postal rate are not just determined
by weight, but by volume as well. Or are you suggesting that sellers should only
ship as parcels, regardless of how much more that will cost buyers, and thereby
discourage buyers from shopping?
In Suggestions, Daragh writes:
| | The rates, the weights and different postal methods by country and area is not
something BL needs to even think about. All they need to do is give the user
the ability to complete their shipping methods and rates themselves (or allow
buyers to offer shipping quotes only).
That is how it is done elsewhere and you can set up your methods and rates based
exactly on what services you use, you can amend weight bands to allow for packaging,
have tracking and insurance options, impose weight or size restrictions etc etc
etc.
I would not expect BL or any other company to try and replicate all the rates
available to sellers in different countries around the world and if that is what's
causing the auto-checkout delay we will never see it.
Just give users the parameters to set up their own methods and prices or not
as the member chooses.
That's my 99c worth!
|
|
|
| Author: | Bricklord | | Posted: | Mar 20, 2017 14:12 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 58 times | | Topic: | Suggestions | |
|
| What part of Canada Post's guidelines are you wilfully ignoring? it is not
just weight that determines a rate, but the volume as well. Or are you only shipping
as parcels? If so, you are costing your customers far more than they should be
paying.
In Suggestions, FigBits writes:
| | In Suggestions, Bricklord writes:
| | I completely concur. The Canada Post rates/tables would make any such automatic
shipping calculation even more overpriced than the exact rate they already charge.
An automatic checkout with the invoice would be an improvement, but for each
order the seller MUST calculate the shipping.
|
This is 100% false. I don't know why it keeps coming up. We know with absolute
certainty that automato shipping calculation need not result in overcharging
for shipping.
If a seller WANTS to charge more for shipping, they can set up their options
to do so. If they want to charge less for shipping, they can set up the options
to do so. On the other site, I have flat-rate shipping. This means that for orders
over 150 grams, buyers pay LOWER shipping costs in my store on the site that
has auto checkout.
--
Marc.
|
|
|
| Author: | bb35566 | | Posted: | Mar 20, 2017 14:07 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 75 times | | Topic: | Suggestions | |
|
| Do you realy believe they would listen to you?? To anybody???
THIS IS NOT THE SAME BRICKLINK.
Even the admins are not the admins.
Exemaple: somebody likes to remove feedback. They will.They do not ask, they
just do.
Why? Because it is easyer. Bricklink is tjust wants youre money. Nothing more
nothing less. this is NOT a fan page anymore.
|
|
| Author: | Daragh | | Posted: | Mar 20, 2017 14:03 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 63 times | | Topic: | Suggestions | |
|
| The rates, the weights and different postal methods by country and area is not
something BL needs to even think about. All they need to do is give the user
the ability to complete their shipping methods and rates themselves (or allow
buyers to offer shipping quotes only).
That is how it is done elsewhere and you can set up your methods and rates based
exactly on what services you use, you can amend weight bands to allow for packaging,
have tracking and insurance options, impose weight or size restrictions etc etc
etc.
I would not expect BL or any other company to try and replicate all the rates
available to sellers in different countries around the world and if that is what's
causing the auto-checkout delay we will never see it.
Just give users the parameters to set up their own methods and prices or not
as the member chooses.
That's my 99c worth!
|
|
| Author: | Reki_Lobsheek | | Posted: | Mar 20, 2017 13:48 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 88 times | | Topic: | Suggestions | |
|
| As long as it stays an OPTION and never becomes obligatory, I'm fine with
it.
It seems some sellers don't care someone is ALWAYS gonna lose money with
such a system: either the buyer being over charged for idiotic flat rate shipping
prices or the seller losing out when people order light but large items that
won't fit in bubble envelopes (for example the minifig wheelchair that came
out last year).
Only really, really big sellers can afford to lose money on shipping. Most (successful)
web stores offer a variety of extremely cheap flat rates or even free shippingbecause
they work together with shipping companies and pay them peanuts for deliveries
as long as the daily packages remain in the double digits.
In any case they are NEVER working together with the standard national postal
service as they rarely offer better prices than carriers.
I realize there are stores on BL who deal with such volumes who might benefit
from such a system, but at the same time I think some people are daydreaming
about incredibly increasing sales volumes because of this one feature (I do hope
for their sake I am wrong about this).
I've been on this site for over 13 years now and in my personal experience
this has always been a place for both "hobby sellers" and professional sellers.
I hope it can remain that way.
This might sound harsh, but if the big sellers are feeling BL is not catering
to their every need, perhaps they should consider seling Lego from their own
website. Let's see how much their sales will go up then when everything is
technically working as desired.
Reki
|
|
| Author: | Rob_and_Shelagh | | Posted: | Mar 20, 2017 12:58 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 88 times | | Topic: | Suggestions | |
|
| In Suggestions, FigBits writes:
| | In Suggestions, Rob_and_Shelagh writes:
| | In Suggestions, FigBits writes:
| | In Suggestions, technoluddite writes:
| | I don't think BL could concoct a system to account for all the variances
of each postal system in the EU, North America etc. to allow immediate posting
of shipping costs.
|
BL doesn't need to. The sellers would. The solution ALREADY EXISTS on other
sites, so we know that it is possible.
|
Yes we know it can be done (reasonably OK) on other sites but we so far don't
know if BL can deliver it here... just because the other guys do it doesn't
mean that is what we will get here as the site has a different structure/programming.
I'm just patiently waiting and will form an opinion on whether here it will
be a good or bad thing, or something in between when I see how it is going
to work here, not on another site.
Robert
|
Actually, it already exists on BrickLink as well. It just isn't customer-facing.
--
Marc.
|
well when it faces this customer I'll evaluate it, until then it might as
well face the moon 
Robert
|
|
| Author: | FigBits | | Posted: | Mar 20, 2017 12:41 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 77 times | | Topic: | Suggestions | |
|
| In Suggestions, Bricklord writes:
| | I completely concur. The Canada Post rates/tables would make any such automatic
shipping calculation even more overpriced than the exact rate they already charge.
An automatic checkout with the invoice would be an improvement, but for each
order the seller MUST calculate the shipping.
|
This is 100% false. I don't know why it keeps coming up. We know with absolute
certainty that automato shipping calculation need not result in overcharging
for shipping.
If a seller WANTS to charge more for shipping, they can set up their options
to do so. If they want to charge less for shipping, they can set up the options
to do so. On the other site, I have flat-rate shipping. This means that for orders
over 150 grams, buyers pay LOWER shipping costs in my store on the site that
has auto checkout.
--
Marc.
|
|
| Author: | FigBits | | Posted: | Mar 20, 2017 12:34 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 72 times | | Topic: | Suggestions | |
|
| In Suggestions, Rob_and_Shelagh writes:
| | In Suggestions, FigBits writes:
| | In Suggestions, technoluddite writes:
| | I don't think BL could concoct a system to account for all the variances
of each postal system in the EU, North America etc. to allow immediate posting
of shipping costs.
|
BL doesn't need to. The sellers would. The solution ALREADY EXISTS on other
sites, so we know that it is possible.
|
Yes we know it can be done (reasonably OK) on other sites but we so far don't
know if BL can deliver it here... just because the other guys do it doesn't
mean that is what we will get here as the site has a different structure/programming.
I'm just patiently waiting and will form an opinion on whether here it will
be a good or bad thing, or something in between when I see how it is going
to work here, not on another site.
Robert
|
Actually, it already exists on BrickLink as well. It just isn't customer-facing.
--
Marc.
|
|
| Author: | Bricklord | | Posted: | Mar 20, 2017 12:08 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 86 times | | Topic: | Suggestions | |
|
| I completely concur. The Canada Post rates/tables would make any such automatic
shipping calculation even more overpriced than the exact rate they already charge.
An automatic checkout with the invoice would be an improvement, but for each
order the seller MUST calculate the shipping.
But to ask Admin to do anything is a waste of time. They do nothing as is, why
should you expect them to change?
In Suggestions, technoluddite writes:
| | I here what you're saying about listing shipping fees but in many places
it's complicated by the local Postal System requirements.
Here in Canada, I can ship anything that fits in an envelope less than 3/4" (2
cm) thick for about $2. However, anything thicker (even some minifigure headgear
and/or accessories) bumps it up to a parcel and the costs at least double!
The weight is relatively unimportant up to about 500 grams, it is all about the
dimensions.
I don't think BL could concoct a system to account for all the variances
of each postal system in the EU, North America etc. to allow immediate posting
of shipping costs.
For Ebay it's easy enough as the seller only has to account for one item
at a time.
Just my 2 cents worth.
Chris
HammertownBricks
|
|
|
| Author: | Rob_and_Shelagh | | Posted: | Mar 20, 2017 12:02 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 75 times | | Topic: | Suggestions | |
|
| In Suggestions, FigBits writes:
| | In Suggestions, technoluddite writes:
| | I here what you're saying about listing shipping fees but in many places
it's complicated by the local Postal System requirements.
Here in Canada, I can ship anything that fits in an envelope less than 3/4" (2
cm) thick for about $2. However, anything thicker (even some minifigure headgear
and/or accessories) bumps it up to a parcel and the costs at least double!
The weight is relatively unimportant up to about 500 grams, it is all about the
dimensions.
I don't think BL could concoct a system to account for all the variances
of each postal system in the EU, North America etc. to allow immediate posting
of shipping costs.
|
BL doesn't need to. The sellers would. The solution ALREADY EXISTS on other
sites, so we know that it is possible.
--
Marc.
|
Yes we know it can be done (reasonably OK) on other sites but we so far don't
know if BL can deliver it here... just because the other guys do it doesn't
mean that is what we will get here as the site has a different structure/programming.
I'm just patiently waiting and will form an opinion on whether here it will
be a good or bad thing, or something in between when I see how it is going
to work here, not on another site.
Robert
|
|
| Author: | FigBits | | Posted: | Mar 20, 2017 11:54 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 82 times | | Topic: | Suggestions | |
|
| In Suggestions, technoluddite writes:
| | I here what you're saying about listing shipping fees but in many places
it's complicated by the local Postal System requirements.
Here in Canada, I can ship anything that fits in an envelope less than 3/4" (2
cm) thick for about $2. However, anything thicker (even some minifigure headgear
and/or accessories) bumps it up to a parcel and the costs at least double!
The weight is relatively unimportant up to about 500 grams, it is all about the
dimensions.
I don't think BL could concoct a system to account for all the variances
of each postal system in the EU, North America etc. to allow immediate posting
of shipping costs.
|
BL doesn't need to. The sellers would. The solution ALREADY EXISTS on other
sites, so we know that it is possible.
--
Marc.
|
|
| Author: | viejos | | Posted: | Mar 20, 2017 11:34 | | Subject: | Re: Suggest: Customs Acknowledgment in Checkout | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, Heartbricker writes:
| | Voted yes but skeptic about it getting implemented as it may cause some second
thoughts on the buyer's side which may not be in BL best interest as they
collect the commission either way.
Is there any precedent on any other shopping site that has this feature?
|
Second thoughts on the buyer's side are exactly what should happen. Same
thing with shipping charges. If they put a buyer off, better to do so before
the order is placed.
|
|
| Author: | viejos | | Posted: | Mar 20, 2017 11:23 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 96 times | | Topic: | Suggestions | |
|
| In Suggestions, RoswellGinny writes:
| | It looks like B.Scout is just getting started. They have 22 stores with one
in the Netherlands and the rest in Germany. I don't think that they are
going to kill BrickLink anytime soon.
|
Sites like the Owl and Scout aren't out to kill BrickLink. They just want
to take advantage of a percentage of the market they feel BL is missing out on.
Btw, the Scout site is using BL item names and colors:
* | | 4870c03 (Inv) Plate, Modified 2 x 2 Thin with Dual Wheels Holder - Split Pins with Light Bluish Gray Wheels and Black Tires (4870 / 4624 / 3139)
Parts: Aircraft |
Scout:
Plate, Modified 2 x 2 Thin with Dual Wheels Holder - Split Pins with Light
Bluish Gray Wheels and Black Tires (4624 / 3139)
The item name must have been copied before "4870" was added to it in Nov 2015
and after "type 1" was removed in Mar 2013.
|
|
| Author: | zux | | Posted: | Mar 20, 2017 10:59 | | Subject: | Inventory Change Request for Set 8293-1 | | Viewed: | 34 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part bb339c02 Light Bluish Gray Pole Reverser only with Black Lead, Power Functions Complete Assembly (Alternate) (match ID 2)
* Change 1 Part Light Bluish Gray bb339c01 Electric, Pole Reverser / Polarity Switch with Black Lead, Power Functions Complete Assembly {match ID 0 to 2}
Comments from Submitter:
New sets come with bb339c02 instead of previously used bb339c01.
|
|
| Author: | technoluddite | | Posted: | Mar 20, 2017 10:43 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 129 times | | Topic: | Suggestions | |
|
| I here what you're saying about listing shipping fees but in many places
it's complicated by the local Postal System requirements.
Here in Canada, I can ship anything that fits in an envelope less than 3/4" (2
cm) thick for about $2. However, anything thicker (even some minifigure headgear
and/or accessories) bumps it up to a parcel and the costs at least double!
The weight is relatively unimportant up to about 500 grams, it is all about the
dimensions.
I don't think BL could concoct a system to account for all the variances
of each postal system in the EU, North America etc. to allow immediate posting
of shipping costs.
For Ebay it's easy enough as the seller only has to account for one item
at a time.
Just my 2 cents worth.
Chris
HammertownBricks
|
|
| Author: | BricksShop | | Posted: | Mar 20, 2017 09:07 | | Subject: | Inventory Change Request for Set 8168-1 | | Viewed: | 19 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part 3069bpb562 Red Tile 1 x 2 with Black Handle Pattern (Sticker) - Sets 8168 / 8185 (Counterpart)
Comments from Submitter:
set 8168, instruction page 20
|
|
| Author: | WildBricks | | Posted: | Mar 20, 2017 08:56 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 105 times | | Topic: | Suggestions | |
|
| It looks like B.Scout is just getting started. They have 22 stores with one
in the Netherlands and the rest in Germany. I don't think that they are
going to kill BrickLink anytime soon.
In Suggestions, Cob writes:
| | In Suggestions, BricksDirect writes:
| | Dear BrickLink admins and members,
We see it every day. BrickLink is losing business because it's still not
possible to pay immediately after checkout. We have to cancel our orders because
new members can't find shipping fees. They expect that the shipping fee will
be automically displayed when they put items in their shopping cart. The also
expect that they can pay immediately for their orders. The way it is going now
is way too complicated for new members.
Why is it so hard to create software to let members pay immediately and tell
them the shipping fee. BrickOwl and BrickScout are doing it. They are taking
BrickLink's business over.
What I hear from other sellers is that it's impossible to create it because
not al items have their weight in the BrickLink catalog. Why not solve this with
a standard weight for items that don't have their weight in the BrickLink
catalog? (0.5KG for a set, 0.2KG for a part etc.)
Please, BrickLink do something at this.
Thank you.
Best regards,
Niels Roest
Owner of BricksDirect
|
Never heard of BrickScout until now, is there a Sync option for BrickScout?
|
|
|
| Author: | Cob | | Posted: | Mar 20, 2017 08:34 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 124 times | | Topic: | Suggestions | |
|
| In Suggestions, BricksDirect writes:
| | Dear BrickLink admins and members,
We see it every day. BrickLink is losing business because it's still not
possible to pay immediately after checkout. We have to cancel our orders because
new members can't find shipping fees. They expect that the shipping fee will
be automically displayed when they put items in their shopping cart. The also
expect that they can pay immediately for their orders. The way it is going now
is way too complicated for new members.
Why is it so hard to create software to let members pay immediately and tell
them the shipping fee. BrickOwl and BrickScout are doing it. They are taking
BrickLink's business over.
What I hear from other sellers is that it's impossible to create it because
not al items have their weight in the BrickLink catalog. Why not solve this with
a standard weight for items that don't have their weight in the BrickLink
catalog? (0.5KG for a set, 0.2KG for a part etc.)
Please, BrickLink do something at this.
Thank you.
Best regards,
Niels Roest
Owner of BricksDirect
|
Never heard of BrickScout until now, is there a Sync option for BrickScout?
|
|
| Author: | BricksShop | | Posted: | Mar 20, 2017 08:23 | | Subject: | Inventory Change Request for Set 8168-1 | | Viewed: | 17 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 2 Part 3069bpb562 Red Tile 1 x 2 with Black Handle Pattern (Sticker) - Sets 8168 / 8185 (Counterpart)
Comments from Submitter:
set 8168, instruction page 20
|
|
| Author: | Rob_and_Shelagh | | Posted: | Mar 20, 2017 07:33 | | Subject: | Re: Suggest: Customs Acknowledgment in Checkout | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, Rob_and_Shelagh writes:
| | In Suggestions, DadsAFOL writes:
| | There was another thread today about customs/VAT on import, and I thought
I had suggested this in the past but I couldn't find it in searching the
suggestion history, so I'm submitting it now.
Quick & Easy:
1. Create a simple pop-up in the checkout process for international orders that
warns the buyer that they are fully responsible for any customs/duties/VAT/collection
fees etc that their country may charge for importing goods. Buyer must check
the "I acknowledge" button before being allowed to complete checkout.
Further Enhancements:
2. Store a table with the known thresholds for each country (e.g. £15 for UK,
€22 for Netherlands, etc). This data can be simply crowdsourced. Only display
the popup when the order value exceeds the threshold for the buyer's country.
3. Show the customs warning message in English AND the national language of the
buyer's country in the message box.
4. Add a database element to the orders table to record the timestamp that the
buyer acknowledged the customs warning. Display the Edit Order UI page for seller's
reference.
5. When a buyer is adding items to cart that exceed the customs threshold, display
a warning icon in the shopping cart indicator. Mouseover text on the warning
icon should show "This order may be subject to import duties for {buyer's
country}"
I am NOT suggesting that BL get in the business of managing customs and import
duties. This is simply a warning message to the buyer to educate them. The
goal of this suggestion is buyer satisfaction and reducing frustration/surprise
for buyers that aren't aware of their own country's rules.
-Jason
|
|
Found it:-
https://www.bricklink.com/message.asp?ID=592577
can't believe that is over 5 years ago, time flies here!
I think I'd make some detail changes if I wrote that today but I'd stand
by it all in principle and it is very similar in many ways to what you have suggested.
Robert
|
|
| Author: | Rob_and_Shelagh | | Posted: | Mar 20, 2017 07:09 | | Subject: | Re: Suggest: Customs Acknowledgment in Checkout | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, DadsAFOL writes:
| | There was another thread today about customs/VAT on import, and I thought
I had suggested this in the past but I couldn't find it in searching the
suggestion history, so I'm submitting it now.
Quick & Easy:
1. Create a simple pop-up in the checkout process for international orders that
warns the buyer that they are fully responsible for any customs/duties/VAT/collection
fees etc that their country may charge for importing goods. Buyer must check
the "I acknowledge" button before being allowed to complete checkout.
Further Enhancements:
2. Store a table with the known thresholds for each country (e.g. £15 for UK,
€22 for Netherlands, etc). This data can be simply crowdsourced. Only display
the popup when the order value exceeds the threshold for the buyer's country.
3. Show the customs warning message in English AND the national language of the
buyer's country in the message box.
4. Add a database element to the orders table to record the timestamp that the
buyer acknowledged the customs warning. Display the Edit Order UI page for seller's
reference.
5. When a buyer is adding items to cart that exceed the customs threshold, display
a warning icon in the shopping cart indicator. Mouseover text on the warning
icon should show "This order may be subject to import duties for {buyer's
country}"
I am NOT suggesting that BL get in the business of managing customs and import
duties. This is simply a warning message to the buyer to educate them. The
goal of this suggestion is buyer satisfaction and reducing frustration/surprise
for buyers that aren't aware of their own country's rules.
-Jason
|
Yes, I suggested something similar in the past too. I also suggested making deliberate
customs fraud a punishable offence to discourage people from using this to enter
into customs form fudging negotiations though.
Robert
|
|
| Author: | yorbrick | | Posted: | Mar 20, 2017 07:00 | | Subject: | Re: Suggest: Customs Acknowledgment in Checkout | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| Yes, but so long as it is implemented correctly.
For example, although EU-EU transactions are international, they do not fall
under this category, so there would be no need of showing it - and showing it
may cause more confusion than not.
|
|
| Author: | Rob_and_Shelagh | | Posted: | Mar 20, 2017 06:00 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 139 times | | Topic: | Suggestions | |
|
| In Suggestions, WoutR writes:
| | In Suggestions, BricksDirect writes:
| | Dear BrickLink admins and members,
We see it every day. BrickLink is losing business because it's still not
possible to pay immediately after checkout. We have to cancel our orders because
new members can't find shipping fees. They expect that the shipping fee will
be automically displayed when they put items in their shopping cart. The also
expect that they can pay immediately for their orders. The way it is going now
is way too complicated for new members.
Why is it so hard to create software to let members pay immediately and tell
them the shipping fee. BrickOwl and BrickScout are doing it. They are taking
BrickLink's business over.
What I hear from other sellers is that it's impossible to create it because
not al items have their weight in the BrickLink catalog. Why not solve this with
a standard weight for items that don't have their weight in the BrickLink
catalog? (0.5KG for a set, 0.2KG for a part etc.)
Please, BrickLink do something at this.
Thank you.
Best regards,
Niels Roest
Owner of BricksDirect
|
I think the problem is not item weight but size.
|
+1 the main issue here in UK too. Weight is quite simple to fix - just fill in
the missing ones.
Robert
|
|
| Author: | WoutR | | Posted: | Mar 20, 2017 05:48 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 99 times | | Topic: | Suggestions | |
|
| In Suggestions, WoutR writes:
| | In Suggestions, BricksDirect writes:
| | Dear BrickLink admins and members,
We see it every day. BrickLink is losing business because it's still not
possible to pay immediately after checkout. We have to cancel our orders because
new members can't find shipping fees. They expect that the shipping fee will
be automically displayed when they put items in their shopping cart. The also
expect that they can pay immediately for their orders. The way it is going now
is way too complicated for new members.
Why is it so hard to create software to let members pay immediately and tell
them the shipping fee. BrickOwl and BrickScout are doing it. They are taking
BrickLink's business over.
What I hear from other sellers is that it's impossible to create it because
not al items have their weight in the BrickLink catalog. Why not solve this with
a standard weight for items that don't have their weight in the BrickLink
catalog? (0.5KG for a set, 0.2KG for a part etc.)
Please, BrickLink do something at this.
Thank you.
Best regards,
Niels Roest
Owner of BricksDirect
|
I think the problem is not item weight but size.
Would you like the system to assume parcel shipping on all orders?
|
Maybe you want to double check your shipping cost table, the prices are outdated
|
|
| Author: | WoutR | | Posted: | Mar 20, 2017 05:45 | | Subject: | Re: BrickLink you are losing business | | Viewed: | 111 times | | Topic: | Suggestions | |
|
| In Suggestions, BricksDirect writes:
| | Dear BrickLink admins and members,
We see it every day. BrickLink is losing business because it's still not
possible to pay immediately after checkout. We have to cancel our orders because
new members can't find shipping fees. They expect that the shipping fee will
be automically displayed when they put items in their shopping cart. The also
expect that they can pay immediately for their orders. The way it is going now
is way too complicated for new members.
Why is it so hard to create software to let members pay immediately and tell
them the shipping fee. BrickOwl and BrickScout are doing it. They are taking
BrickLink's business over.
What I hear from other sellers is that it's impossible to create it because
not al items have their weight in the BrickLink catalog. Why not solve this with
a standard weight for items that don't have their weight in the BrickLink
catalog? (0.5KG for a set, 0.2KG for a part etc.)
Please, BrickLink do something at this.
Thank you.
Best regards,
Niels Roest
Owner of BricksDirect
|
I think the problem is not item weight but size.
Would you like the system to assume parcel shipping on all orders?
|
|
| Author: | BricksDirect | | Posted: | Mar 20, 2017 05:29 | | Subject: | BrickLink you are losing business | | Viewed: | 526 times | | Topic: | Suggestions | | Status: | Implemented | |
|
| Dear BrickLink admins and members,
We see it every day. BrickLink is losing business because it's still not
possible to pay immediately after checkout. We have to cancel our orders because
new members can't find shipping fees. They expect that the shipping fee will
be automically displayed when they put items in their shopping cart. The also
expect that they can pay immediately for their orders. The way it is going now
is way too complicated for new members.
Why is it so hard to create software to let members pay immediately and tell
them the shipping fee. BrickOwl and BrickScout are doing it. They are taking
BrickLink's business over.
What I hear from other sellers is that it's impossible to create it because
not al items have their weight in the BrickLink catalog. Why not solve this with
a standard weight for items that don't have their weight in the BrickLink
catalog? (0.5KG for a set, 0.2KG for a part etc.)
Please, BrickLink do something at this.
Thank you.
Best regards,
Niels Roest
Owner of BricksDirect
|
|
| Author: | bb446658 | | Posted: | Mar 20, 2017 02:23 | | Subject: | Inventory Change Request for Set 7744-1 | | Viewed: | 20 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Set 7744-1 Police Headquarters
|
|
USA, New Jersey
Canada, Manitoba
Netherlands, Noord-Brabant
United Kingdom, England
Denmark
Germany, Nordrhein-Westfalen
Ireland, Dublin
Belgium, Brussels
Lithuania, Vilnius
France, Hauts-de-France