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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 25, 2024 12:03
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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1001bricks (52257)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, 9_lives_bricks writes:
  I didn't get one at all. Not on any of the messages I send

How's that even possible
 Author: 9_lives_bricks View Messages Posted By 9_lives_bricks
 Posted: Apr 25, 2024 11:43
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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9_lives_bricks (3060)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 23, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 9_Lives_Bricks
I didn't get one at all. Not on any of the messages I send
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Apr 25, 2024 10:56
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?

Did you receive a confirmation of your Help desk inquiry with a ticket number?
We are seeing evidence recently that some tickets are not getting through.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 25, 2024 10:42
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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1001bricks (52257)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, ErwinNL writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, 9_lives_bricks writes:
  Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack.

No, it's a question of excessive number of queries, server load, etc.
See BL Terms?

I guess if it's minor, your IP will be unbanned tomorrow after BrickLink
midnight 00:00 EDT, in 5+ hours.

He was blocked a month ago, why do you think tomorrow will be the magic day he
can get back on the site?

Didn't know, but this is why I wrote exactly "if it's minor".

If it's a month ban, then it's not minor, or they have so few time that
they don't consider it's a priority to unban him
 Author: ErwinNL View Messages Posted By ErwinNL
 Posted: Apr 25, 2024 05:24
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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ErwinNL (621)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Oct 27, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBug
In Technical Issues, 1001bricks writes:
  In Technical Issues, 9_lives_bricks writes:
  Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack.

No, it's a question of excessive number of queries, server load, etc.
See BL Terms?

I guess if it's minor, your IP will be unbanned tomorrow after BrickLink
midnight 00:00 EDT, in 5+ hours.

He was blocked a month ago, why do you think tomorrow will be the magic day he
can get back on the site?
 Author: Stellar View Messages Posted By Stellar
 Posted: Apr 25, 2024 04:49
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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Stellar (3482)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, UTLF writes:
  
  I have gotten 1 minute blocks back when I was least favoriting 10,000 stores (at 9,653 right now), because I was loading stores so fast.

Is there a reason for doing that?

If he buys a lot then I suppose it least favorites open stores that have prices
over the average so that the Easy Buy page works better for him.
 Author: UTLF View Messages Posted By UTLF
 Posted: Apr 24, 2024 21:48
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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UTLF (1261)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 27, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: UTLF
  I have gotten 1 minute blocks back when I was least favoriting 10,000 stores (at 9,653 right now), because I was loading stores so fast.

Is there a reason for doing that?
 Author: BrickDeals View Messages Posted By BrickDeals
 Posted: Apr 24, 2024 20:09
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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BrickDeals (2778)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 13, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick Deals©
In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?

I would start by reading the TOS you agreed to when you signed up on the site.
https://www.bricklink.com/v3/terms_of_service.page
Pay particular attention to Section 17.

I have gotten 1 minute blocks back when I was least favoriting 10,000 stores
(at 9,653 right now), because I was loading stores so fast.

If this has been going on for a month, the problem isn't going to fix itself.
You must have been doing some hard scraping to where the site considered it a
DDOS attack.

I would not repeat this behavior in the future. The API is provided, learn how
to use it.

Here are 5 options. This isn't even a full list.

1.) Send endless emails letting Bricklink staff know you were abusing their site.
Probably doesn't matter because you are unlikely to get a response that solves
your problem.

2.) Change your IP address. If your router doesn't have this feature, buy
another router.

3.) Request your provider change your IP address. You didn't try hard enough.


4.) Switch providers.

5.) Use a VPN with coupon for $25-$30 US a year ($2 a month).

Youtube and Google are your friends.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 24, 2024 18:47
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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1001bricks (52257)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, 9_lives_bricks writes:
  Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack.

No, it's a question of excessive number of queries, server load, etc.
See BL Terms?

I guess if it's minor, your IP will be unbanned tomorrow after BrickLink
midnight 00:00 EDT, in 5+ hours.
 Author: 9_lives_bricks View Messages Posted By 9_lives_bricks
 Posted: Apr 24, 2024 18:05
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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9_lives_bricks (3060)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 23, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 9_Lives_Bricks
Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack. They blocked my IP from going
on the site. Only way I can use the site right now is by using a VPN.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 24, 2024 16:42
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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1001bricks (52257)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, yorbrick writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website

But, how then did you post this?

I assume they were blocked from using the API. They still have buying and selling
privileges.

Oh OK, but then, did they read the API Terms?
I'd say no.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 24, 2024 16:38
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Technical Issues, 1001bricks writes:
  In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website

But, how then did you post this?

I assume they were blocked from using the API. They still have buying and selling
privileges.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 24, 2024 14:18
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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1001bricks (52257)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website

But, how then did you post this?
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Apr 24, 2024 14:18
 Subject: Re: BLOCKED FROM WEBSITE
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LocoPorLego (407)

Location:  USA, Texas
Member Since Contact Type Status
Apr 11, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BrickzAnonymous
In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?

I've had reasons to contact BL in the past, and found it near impossible
to contact anyone who actually works for BL. They want you to use the "Community"
resource, good luck. (credit where credits due, the "Community" does
help sometimes, just a bummer to rely on complete strangers for technical BL
help instead of the company, but that's what it is.)
 Author: 9_lives_bricks View Messages Posted By 9_lives_bricks
 Posted: Apr 24, 2024 13:49
 Subject: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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9_lives_bricks (3060)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 23, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 9_Lives_Bricks
Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?
 Author: WildBricks View Messages Posted By WildBricks
 Posted: Apr 23, 2024 15:01
 Subject: Re: BrickLink Cant Do Math
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 Topic: Technical Issues
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WildBricks (6275)

Location:  USA, Georgia
Member Since Contact Type Status
May 9, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Bricks GA
In Technical Issues, Shiny_Stuff writes:
  For both items shown, the bulk quantity should be x4

The buyer completed the purchase correctly, but BL screwed up the display for
the bulk of the second item. I have never seen this error before now.

* * *

My second BL glitch in 48 hours. The other one was an order item that my records
and my BL emails prove I sold about 6 weeks ago, but appeared in a new order.
I know it's an error listing because the Retain Lots was NOT enabled and
pretty much 100 percent of my inventory items have Retain Lots turned ON.

Wasn't the update just a few nights ago? That is usually the pre-cursor
to this type of problem cropping up.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 23, 2024 11:07
 Subject: Re: BrickLink Cant Do Math
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 Topic: Technical Issues
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1001bricks (52257)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, Shiny_Stuff writes:
  For both items shown, the bulk quantity should be x4

The buyer completed the purchase correctly, but BL screwed up the display for
the bulk of the second item. I have never seen this error before now.

* * *

My second BL glitch in 48 hours. The other one was an order item that my records
and my BL emails prove I sold about 6 weeks ago, but appeared in a new order.
I know it's an error listing because the Retain Lots was NOT enabled and
pretty much 100 percent of my inventory items have Retain Lots turned ON.

Already said: do you have recent invxml.txt files downloaded and timestamped
to check and compare?

Or BrickStore files?

If not, it's very possibly an human error, or a inventory sync in between
platforms?


I could verify 2 BrickLink cases where it increased our Inventory of a lot in
almost 5 years. So 2 in 48hrs, sur that can happen, but far more probably something
else.
 Author: Stellar View Messages Posted By Stellar
 Posted: Apr 23, 2024 03:15
 Subject: Re: BrickLink Cant Do Math
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 Topic: Technical Issues
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Stellar (3482)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, Shiny_Stuff writes:
  For both items shown, the bulk quantity should be x4

The buyer completed the purchase correctly, but BL screwed up the display for
the bulk of the second item. I have never seen this error before now.

* * *

My second BL glitch in 48 hours. The other one was an order item that my records
and my BL emails prove I sold about 6 weeks ago, but appeared in a new order.
I know it's an error listing because the Retain Lots was NOT enabled and
pretty much 100 percent of my inventory items have Retain Lots turned ON.

I see in your inventory you have many items with bulk x4 and x20, could it be
that when listing this item you wanted to put x20 and typed 10 instead?

You can download Brickstore and sort your inventory by the retain column to see
if all items are changed, do you use any other software?
 Author: kittybrickz View Messages Posted By kittybrickz
 Posted: Apr 23, 2024 00:36
 Subject: Re: BrickLink Cant Do Math
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 Topic: Technical Issues
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kittybrickz (155)

Location:  Canada, British Columbia
Member Since Contact Type Status
Sep 3, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: KittyBrickz
I have been doing a massive switch from one type of storage to another, doing
inventory in the process. I was missing about a fifth to a quarter of my stock.
I never saw anything weird during the great BrickLink hack of 2023. I changed
my password etc. it's bizarre though, entire lots missing, thousands of pieces.
 Author: Adjour View Messages Posted By Adjour
 Posted: Apr 22, 2024 22:38
 Subject: Re: BrickLink Cant Do Math
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 Topic: Technical Issues
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Adjour (2450)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Technical Issues, Shiny_Stuff writes:

  My second BL glitch in 48 hours. The other one was an order item that my records
and my BL emails prove I sold about 6 weeks ago, but appeared in a new order.


this happens to me too much. Always happens in groups, like they backed up our
inventory from an old database.


Recently, BL sold a torso I never had listed. I thought perhaps I had imputed
it accidentally, apologized to the customer, and made sure I did not have any
more in my inventory. This was some odd/rare torso in a non existent color.

a few days later, bl sells it AGAIN. Same song and dance.

It sold yet a third time.


The orders were not cancelled, just given credit for the "missing" part,
so I have no idea how it kept getting put back in my inventory and selling over
and over when it was never in my inventory to begin with.

I've had this happen about 1-2 times a year but always figured I was at fault
even though it didn't seem that way, after the whole recent fiasco I don't
think its me.



Crystal

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