| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Rick_S.  | | Posted: | Jun 24, 2020 16:31 | | Subject: | Re: Changing rules of feedback | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | Buyer left neutral feedback = error in what you wrote
| | Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.
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Wrong again: it was negative, you notice the negative feedback they left for
Sludgemonster?
https://www.bricklink.com/feedback.asp?fdbType=2&p=mjsheller
and it seems this seller is pretty notorious in not being a great seller and
leaving retaliatory feedback too.
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| Author: | SylvainLS | | Posted: | Jun 24, 2020 16:15 | | Subject: | Re: Changing rules of feedback | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | Was ShackyShuffle also HoL? I recall them having similar issues.
|
I don’t remember that name.
And, of course, the forum history has been long purged.
Not long ago, HouseOfLogos was still listed as a member (I’m not sure if they
were still registred but their name was searchable: I did search because I never
remember if it was Logo or Logos).
But now these members must have become BLUSERs: can’t buy, can’t sell, no reasons
to log in to accept the new ToS.
“Dust: this is carpet; carpet, this is dust. You’ll spend a long time together.”
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| Author: | infinibrix | | Posted: | Jun 24, 2020 16:07 | | Subject: | Re: Changing rules of feedback | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, Rick_S. writes:
| |
problem is it is not just bad buyers but bad sellers, my suggestion here was
made because of a seller who left retaliatory feedback for a deserved negative
they had received from a buyer.
|
But that’s just my point with the ebays feedback system Sellers can’t leave negative
feedback for buyers which means they can’t leave retaliatory feedback in any
shape or form! Meaning the buyer is able to give their honest opinion without
fear of retaliatory feedback!
It’s a change I’ve been calling for some time:-
https://www.bricklink.com/message.asp?ID=1168664
I feel its only important that we understand how a seller performs(Feedback wise!)
because it goes without saying that there will always be a few difficult customers
and its how sellers deal with those tricky customers that’s important and for
those customers that are impossibly unreasonable they can be reported and dealt
with by Bricklink!
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| Author: | tEoS | | Posted: | Jun 24, 2020 16:06 | | Subject: | Re: Changing rules of feedback | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| Buyer left neutral feedback = error in what you wrote
| | Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.
|
|
|
| Author: | Rick_S. | | Posted: | Jun 24, 2020 16:03 | | Subject: | Re: Changing rules of feedback | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | Get your facts straight. You even have an error in the incident.
You come back to the forum after all these years and pretend like no one is aware
of what is going on. I read the suggestion and do not see its merits.
The problem is not retaliatory feedback, it is with certain members.
| | didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:
|
|
Actually there is no error, the synopsis is based on available data. but that
is just one incident it still brings up the issue that retaliatory feedback cannot
be removed and in that, it can cause more issues down the road. and it also prevents
buyers from leaving honest feedback in fear they will receive retaliatory feedback
in response.
|
|
| Author: | tEoS | | Posted: | Jun 24, 2020 15:54 | | Subject: | Re: Changing rules of feedback | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| Was ShackyShuffle also HoL? I recall them having similar issues.
| | From what I got from the forum at that time, there were many awful delays, lots
of (tardy) refunds (so no NSS), etc.
And part of the problem was that there also were many people having no problems,
defending them and using them again.
“It didn’t happen to me, therefore it will never happen to me (because I’m special).”
Or worse: “It didn’t happen to me, therefore it didn’t happen to anyone (they
are just impatient sourpusses).”
It took months for the admins to smooth them out.
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| Author: | SylvainLS | | Posted: | Jun 24, 2020 15:49 | | Subject: | Re: Changing rules of feedback | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, Tracyd writes:
| | […]
| | I think it’s more a “it won’t happen to me” attitude.
Remember HouseOfLogo (and what a real mess it was).
|
Whatever happened with them was in my dark time. Before their meltdown I had
5 successful orders with them with no problems.
|
From what I got from the forum at that time, there were many awful delays, lots
of (tardy) refunds (so no NSS), etc.
And part of the problem was that there also were many people having no problems,
defending them and using them again.
“It didn’t happen to me, therefore it will never happen to me (because I’m special).”
Or worse: “It didn’t happen to me, therefore it didn’t happen to anyone (they
are just impatient sourpusses).”
It took months for the admins to smooth them out.
|
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| Author: | tEoS | | Posted: | Jun 24, 2020 15:48 | | Subject: | Re: Changing rules of feedback | | Viewed: | 39 times | | Topic: | Suggestions | |
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| Get your facts straight. You even have an error in the incident.
You come back to the forum after all these years and pretend like no one is aware
of what is going on. I read the suggestion and do not see its merits.
The problem is not retaliatory feedback, it is with certain members.
| | didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:
|
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| Author: | Tracyd | | Posted: | Jun 24, 2020 15:34 | | Subject: | Re: Changing rules of feedback | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | In Suggestions, yorbrick writes:
| | […]
Part of the problem is buyers keep buying from sellers with relatively poor feedback,
suggesting (some) buyers don't care.
|
I think it’s more a “it won’t happen to me” attitude.
Remember HouseOfLogo (and what a real mess it was).
|
Whatever happened with them was in my dark time. Before their meltdown I had
5 successful orders with them with no problems.
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| Author: | Rick_S. | | Posted: | Jun 24, 2020 15:03 | | Subject: | Re: Changing rules of feedback | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | Voted no. I don't believe this is the solution to the problem.
The problem, as I see it, is two-fold (or maybe more) and is related to human
behavior:
1) The desire to be viewed as perfect. Further derived from one's careful
approach to their online persona (ie: through Facebook, etc. where you only see
one's "good" side or positive achievements).
2) Inability to view one's mistakes as an opportunity to learn and grow.
Blames others for their own shortcomings. Ties into ego, above.
Of course, I think these are experienced in varying degrees by at least most
individuals. The more extreme of which behave in aggressive selling practices.
|
didn't read the suggestion did ya? the suggestion is to have the opportunity
to have what is known as retaliatory feedback removed, this was brought about
because of an incident that happened which went like this:
Buyer buys items from seller
Seller ships items, but then discovers he "forgot" 3 .07 cent tires
Seller decides to refund the .21 cents without contacting buyer and getting their
input
Buyer is miffed and rightly so and leaves negative feedback
Seller turns around and leaves negative feedback for the buyer even though the
buyer did nothing wrong
Buyer is unable to have feedback removed because of the current rules
Buyer goes with only option to remove feedback and that is to file an NSS
The NSS will get dropped since the buyer was refunded but not at his request.
As it goes do you feel it is justified for said buyer to have said negative feedback
even though they did nothing wrong to deserve it? do you believe it is ok for
anyone to leave retaliatory feedback because they got a deserved negative?
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