Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | Teup | Posted: | Dec 30, 2019 07:52 | Subject: | Re: Don't set "Ready" as default order status. | Viewed: | 54 times | Topic: | Suggestions | |
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| In Suggestions, calsbricks writes:
| In Suggestions, Gaston.La.Brick writes:
| After a user places an order, it gets the default status "Ready".*
This confuses buyers: they think the order was processed and is ready for shipping.
I would like to suggest setting the default order status always to "Pending".
*(Unless they pay at once using BL, it is set to "Paid" automatically. I can't
set it to that status manually. This is confusing since there is a payment status
as well. So that's double info and I would remove that possible value for
the status.)
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Hi there
Don't use IC so do not have this problem . but I think it is worth noting
that lots of sellers use the status indicator for different situations.
For example - in our store we see Pending as order placed. We change that status
to Processing when we pick the order up and send out our acknowledgement to the
buyer. When the order is picked and pre-packaged the status changes to ready,
and when it is invoiced it goes to packed. We don't change it to paid - we
ship within 24 hours of being paid and change it then to shipped. So paid is
not something we use and we change the status at various times throughout the
process to match our processes. That seems to work well for us but it probably
would not suit others. Just depends on whether you use IC or bother with the
status at all. I don't believe Bricklink should get involved with changing
the status automatically in most cases - that should be left to the stores and
when appropriate the buyers.
Bill @ Calsbricks
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IC orders that come in not yet paid (or verified) come in as "ready", so in your
routine it's the same issue as that I have: Some of your "ready" orders would
be picked and pre-packed, while others would be completely newly received IC
orders. There are 2 possible solutions:
1. Invoice manual orders before picking them, so that all "ready" orders
mean "need to be picked" (disadvantage: if they're manual because of a shipping
cost question you may want to pick and test it first)
2. Change manual orders to "packed" once you picked them, so there's no risk
you pick them twice (disadvantage: you can't see when the buyer sent the
payment and buyers can't make additions anymore)
However, since 99% of my orders are IC, it's not difficult for me to deal
with this anymore as I can remember the status of such individual cases. So I'm
not complaining, but I agree the OP's suggestion would be an improvement.
However, I am not sure about the OP's reason for it - I haven't had any
buyers that were confused by it - just me
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Author: | calsbricks | Posted: | Dec 30, 2019 06:05 | Subject: | Re: Don't set "Ready" as default order status. | Viewed: | 52 times | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| After a user places an order, it gets the default status "Ready".*
This confuses buyers: they think the order was processed and is ready for shipping.
I would like to suggest setting the default order status always to "Pending".
*(Unless they pay at once using BL, it is set to "Paid" automatically. I can't
set it to that status manually. This is confusing since there is a payment status
as well. So that's double info and I would remove that possible value for
the status.)
|
Hi there
Don't use IC so do not have this problem . but I think it is worth noting
that lots of sellers use the status indicator for different situations.
For example - in our store we see Pending as order placed. We change that status
to Processing when we pick the order up and send out our acknowledgement to the
buyer. When the order is picked and pre-packaged the status changes to ready,
and when it is invoiced it goes to packed. We don't change it to paid - we
ship within 24 hours of being paid and change it then to shipped. So paid is
not something we use and we change the status at various times throughout the
process to match our processes. That seems to work well for us but it probably
would not suit others. Just depends on whether you use IC or bother with the
status at all. I don't believe Bricklink should get involved with changing
the status automatically in most cases - that should be left to the stores and
when appropriate the buyers.
Bill @ Calsbricks
|
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Author: | Teup | Posted: | Dec 30, 2019 05:26 | Subject: | Re: Don't set "Ready" as default order status. | Viewed: | 55 times | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| After a user places an order, it gets the default status "Ready".*
This confuses buyers: they think the order was processed and is ready for shipping.
I would like to suggest setting the default order status always to "Pending".
*(Unless they pay at once using BL, it is set to "Paid" automatically. I can't
set it to that status manually. This is confusing since there is a payment status
as well. So that's double info and I would remove that possible value for
the status.)
|
Agree, posted this before. It's also ambiguous for me as a seller, as I can't
distinguish new orders from the ones I have sorted and invoiced. Especially when
you work together with someone else it is messy and has already resulted in several
orders being picked twice.
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Author: | Gaston.La.Brick | Posted: | Dec 30, 2019 05:10 | Subject: | Don't set "Ready" as default order status. | Viewed: | 133 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
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| After a user places an order, it gets the default status "Ready".*
This confuses buyers: they think the order was processed and is ready for shipping.
I would like to suggest setting the default order status always to "Pending".
*(Unless they pay at once using BL, it is set to "Paid" automatically. I can't
set it to that status manually. This is confusing since there is a payment status
as well. So that's double info and I would remove that possible value for
the status.)
|
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Author: | Admin_Russell | Posted: | Dec 29, 2019 20:09 | Subject: | Re: Add Approval Step "Released" | Viewed: | 72 times | Topic: | Suggestions | |
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BrickLink ID CardAdmin_Russell
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Location: USA, California |
Member Since |
Contact |
Type |
Status |
May 9, 2017 |
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Admin |
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BrickLink Administrator |
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| In Suggestions, axaday writes:
| I realize as a non-admin I may be speaking out of turn and it will make little
difference to most people. I suggest that we add a step where an item is approved
in the catalog, but may still be awaiting release for sale. I get inspired to
make this suggestion every time I work up a set of CMF, but it would surely be
similar for other people who do catalog work on unreleased items. Sets are usually
"on hold" pending for at least a month before the official release. They could
be weighed and often they could be inventoried when they actually hit the catalog
for sale, but in the current system nothing can be done. Weight of a set can
be entered, but not weight of packing or instructions. I have over 100 items
pending in the catalog and I really wish I could get it organized, but I can't.
Would Lego object to us having information in the catalog for upcoming items?
I think they just want the sale dates respected.
|
How items are added to the catalog is something we are going to be looking at
closely in the future. On one side of the coin, we have pre-release work that
could be done (as you suggest) with a pending release date. On the other side,
we have inventories, parts, etc, that are sitting around well after the release
date, and in these cases maybe we could consider provisional entries that are
based on official data.
Thanks for the suggestion, and we will consider it.
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Author: | axaday | Posted: | Dec 29, 2019 19:52 | Subject: | Add Approval Step "Released" | Viewed: | 97 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
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| I realize as a non-admin I may be speaking out of turn and it will make little
difference to most people. I suggest that we add a step where an item is approved
in the catalog, but may still be awaiting release for sale. I get inspired to
make this suggestion every time I work up a set of CMF, but it would surely be
similar for other people who do catalog work on unreleased items. Sets are usually
"on hold" pending for at least a month before the official release. They could
be weighed and often they could be inventoried when they actually hit the catalog
for sale, but in the current system nothing can be done. Weight of a set can
be entered, but not weight of packing or instructions. I have over 100 items
pending in the catalog and I really wish I could get it organized, but I can't.
Would Lego object to us having information in the catalog for upcoming items?
I think they just want the sale dates respected.
|
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Author: | yorbrick | Posted: | Dec 26, 2019 17:21 | Subject: | Re: BRICKS & PIECES availability and price | Viewed: | 91 times | Topic: | Suggestions | |
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| | . Finally, specialized parts
like printed parts and minifigure parts from licensed sets are never available
at B&P.
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They are. They shouldn't be, but they are. Less so these days, but it is
often still possible to buy some licensed parts.
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Author: | 62Bricks | Posted: | Dec 26, 2019 09:25 | Subject: | Re: BRICKS & PIECES availability and price | Viewed: | 70 times | Topic: | Suggestions | |
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| In Suggestions, Tholwin writes:
| Hello,
While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.
This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.
Best regards
|
I don't sell new parts, so I have no dog in this race, but it does make me
imagine what might happen if Lego put links to the BL listings from the Bricks
and Pieces site.
This is what Amazon did when they bought and then integrated Bibliofind, a used
book site. That is when they started offering items from independent sellers
alongside the ones being sold directly by Amazon.
Lego's customer support has already been sending people to Bricklink for
years to find parts they no longer offer themselves. What if they started linking
directly to them from the Lego site?
I might be able to predict what could happen - the same thing that happened when
Amazon did it. For a while, individual used book sellers made good money. The
added exposure resulted in lots of sales. A brand new book with a sticker price
at $25 was being sold by Amazon for $20, and booksellers could list (and sell)
a used copy for $15.
But then market forces rolled up. People realized that by increasing efficiency
and accepting tiny margins, you could commodify used books. They bought them
up in large remainder lots and from the stock of stores that were closing, set
up software that let them easily scan the barcode and manage large inventories
of stock, and bots that would scrape price information and automatically set
and adjust prices. That $15 used book was now being sold for 99 cents (the minimum
price Amazon allowed at the time). They were making mere pennies per sale, but
they were making thousands of sales every day.
I don't think we have much to fear by pointing Bricklink buyers to Lego,
but I fear what might happen if Lego started pointing people here.
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Author: | Dino | Posted: | Dec 26, 2019 08:53 | Subject: | Re: BRICKS & PIECES availability and price | Viewed: | 45 times | Topic: | Suggestions | |
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| In Suggestions, Tholwin writes:
| Hello,
While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.
This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.
Best regards
|
When B&P opens a shop here, the prices are included in the price index. If not,
the B&B prices have no business here.
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Author: | infinibrix | Posted: | Dec 26, 2019 07:52 | Subject: | Re: BRICKS & PIECES availability and price | Viewed: | 70 times | Topic: | Suggestions | |
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| In Suggestions, Heartbricker writes:
| In Suggestions, Tholwin writes:
| Hello,
While I favor buying other people's unwanted pieces, I always check the price
of each piece on "BRICKS & PIECES" (Lego website), in an attempt to avoid buying
on bricklink pieces I could get cheaper and brand new from Lego.
This is the reason why I would love to see in bricklink if pieces are available
on "BRICKS & PIECES", and at which price, without having to search.
Best regards
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1- This does not account for volume limits on B&P so while a store here may allow
a higher amount than the qty LEGO allows- some people would pay a little more
to buy a higher QTY from one shop.
2- This does not account for a certain variety that a store here may have that
LEGO might not have that would be more favorable to the buyer to buy in one place.
3- This does not account for VAT that may be charged on LEGO but not here.
4- This does not account for speed, some buyers are willing to pay a premium
for faster service.
5- This does not account that many sought after pieces run out quickly on B&P
or simply go out of production and then you'd have a buyer comparing between
a BL store and a non available MSRP.
6- B&P is not available for all countries but BL is available for most.
7- last but not least: You are asking sellers on this platform (those who actually
pay the dues that maintain the operation of BL) to support a proposal that would
siphon traffic and business away from BL- that would not go very well.
What your proposal fails to comprehend is that there are many added values (like
the ones i mentioned above) to shopping at Bricklink VS. LEGO S@H beyond just
price.
Therefore, if you don't see or agree with the idea that there is an added
value to support this community- why would you expect this community to support
your idea?
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I think you still have to appreciate why from a buyers perspective they would
wish to see Lego B&P prices among the price comparisons on Bricklink. It may
not exactly be the ideal scenario from a sellers point of view but if were to
assume you are correct with the points you are making then sellers like us should
have little to fear after all Lego only offer current generic bricks with minimal
availability of themed bricks and minifig parts
Either way if Lego decide they want to have an official Lego B&P’s BL account
it will be out of our hands anyway plus those that managed to find their way
here to Bricklink probably already know about Lego B&P’s so could we really just
be talking about a more efficient market place comparison site rather than a
path that leads to Lego taking extensive business away from its BL sellers?
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