Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | yorbrick | Posted: | Nov 12, 2018 04:36 | Subject: | Re: Mark a buyer as "Refunded due to non-arrival" | Viewed: | 55 times | Topic: | Suggestions | |
|
| In Suggestions, Gaston.La.Brick writes:
| It happens a buyer says he didn't receive the items. When shipping using
an untracked medium, there is no way in verifying if the claim is legit. So I
usually make no fuss and either refund the total order amount (including shipping)
or re-send it (if I have the items in stock).
In these cases, I sometimes get the feeling the buyer might have done this before
and actually has received the items. But as I said: there is no proof, since
no tracking. Then I wonder: "has this buyer done this in the past before with
other sellers?". There is no way in knowing. And that's why I think a buyer
should get some sort of parameter/rating stating the number of orders that were
refunded due to non-arrival. It seems like a small feature. Not really that important,
but if it were there, it would give some extra statistics in the long run as
well.
|
Would this be legal? Having such a parameter also seems like a negative feedback
for a buyer. If a parcel genuinely doesn't arrive, then they get a black
mark against their name if they inform you it hasn't arrived. They may have
to decide whether to get a black mark for a low order value parcel going missing,
or just forget their consumer rights so as not to get a black mark.
|
|
Author: | Teup | Posted: | Nov 11, 2018 15:53 | Subject: | Re: Mark a buyer as "Refunded due to non-arrival" | Viewed: | 53 times | Topic: | Suggestions | |
|
| In Suggestions, Gaston.La.Brick writes:
| It happens a buyer says he didn't receive the items. When shipping using
an untracked medium, there is no way in verifying if the claim is legit. So I
usually make no fuss and either refund the total order amount (including shipping)
or re-send it (if I have the items in stock).
In these cases, I sometimes get the feeling the buyer might have done this before
and actually has received the items. But as I said: there is no proof, since
no tracking. Then I wonder: "has this buyer done this in the past before with
other sellers?". There is no way in knowing. And that's why I think a buyer
should get some sort of parameter/rating stating the number of orders that were
refunded due to non-arrival. It seems like a small feature. Not really that important,
but if it were there, it would give some extra statistics in the long run as
well.
|
It's again one of those features that BrickOwl has but Bricklink probably
never will because of lack of development. I would vote yes, but I've been
doing that for over a decade and how many suggestions were even looked at...
|
|
Author: | iprice | Posted: | Nov 11, 2018 15:14 | Subject: | Re: Mark a buyer as "Refunded due to non-arrival" | Viewed: | 43 times | Topic: | Suggestions | |
|
| In Suggestions, Gaston.La.Brick writes:
| It happens a buyer says he didn't receive the items. When shipping using
an untracked medium, there is no way in verifying if the claim is legit. So I
usually make no fuss and either refund the total order amount (including shipping)
or re-send it (if I have the items in stock).
In these cases, I sometimes get the feeling the buyer might have done this before
and actually has received the items. But as I said: there is no proof, since
no tracking. Then I wonder: "has this buyer done this in the past before with
other sellers?". There is no way in knowing. And that's why I think a buyer
should get some sort of parameter/rating stating the number of orders that were
refunded due to non-arrival. It seems like a small feature. Not really that important,
but if it were there, it would give some extra statistics in the long run as
well.
|
I actually had this happen recently; I'm the buyer BTW. I made an order in
May this year with someone in Belgium (your neck of the woods it would seem,
but not you).
The seller posted it a couple of days after ordering, and it did have tracking
information. However it still had not arrived after two months. I contacted the
seller, who showed evidence that it had been supposedly been delivered a couple
of weeks after my order - however his proof indicated a date and time wher no
member of the family was home, so how can it have been delivered...
After trying to track the package for a couple of weeks it was decided that a
refund was in order; so the seller was out of pocket and out of bricks. However,
this is not where the story ends. As a few weeks ago, my order finally arrived
(5 months late!). I contacted the seller and let him know and returned the unopened
package back to him so that he could re-stock his shop.
Moral of this story - you don't know whether the buyer has or hasn't
receieved his package, however you have to give him the shadow of doubt. In my
case I would have had a "Potential scammer" label if your idea bore fruit, which
could have harmed my reputation - despite the fact that I genuinely had not received
the item. Sometimes stuff does get lost in the post or takes an unreasonable
amount of time to arrive. Or you might have got scammed. I doubt the buyer would
admit, so you'll never know.
|
|
Author: | tonnic | Posted: | Nov 11, 2018 14:33 | Subject: | Re: Mark a buyer as "Refunded due to non-arrival" | Viewed: | 49 times | Topic: | Suggestions | |
|
| In Suggestions, Gaston.La.Brick writes:
| It happens a buyer says he didn't receive the items. When shipping using
an untracked medium, there is no way in verifying if the claim is legit. So I
usually make no fuss and either refund the total order amount (including shipping)
or re-send it (if I have the items in stock).
In these cases, I sometimes get the feeling the buyer might have done this before
and actually has received the items. But as I said: there is no proof, since
no tracking. Then I wonder: "has this buyer done this in the past before with
other sellers?". There is no way in knowing. And that's why I think a buyer
should get some sort of parameter/rating stating the number of orders that were
refunded due to non-arrival. It seems like a small feature. Not really that important,
but if it were there, it would give some extra statistics in the long run as
well.
|
Years and years ago I made a forumpost or answered one regarding this issue.
I even volunteered to put my name on the list too as I just prior to this post
had an order that did not arrive at my place.
It would be a good idea because there are some buyers that can misuse the system,
specially the Paypalsystem.
It is very rare but they are out there.
Just like you I always refund the buyer in the rare occassions it happens.
When it happens I always leave a positive feedback because my believe is that
a buyer should be trusted, I believe in most members of the Bricklinksystem.
I also make a note in the feedback like ‘sorry the order did not arrive at your
place’.
If all sellers would do something like this it might show if someone is more
than average victim of the postal service.
|
|
Author: | Brickwilbo | Posted: | Nov 11, 2018 14:30 | Subject: | Re: Mark a buyer as "Refunded due to non-arrival" | Viewed: | 47 times | Topic: | Suggestions | |
|
| In Suggestions, Gaston.La.Brick writes:
| It happens a buyer says he didn't receive the items. When shipping using
an untracked medium, there is no way in verifying if the claim is legit. So I
usually make no fuss and either refund the total order amount (including shipping)
or re-send it (if I have the items in stock).
In these cases, I sometimes get the feeling the buyer might have done this before
and actually has received the items. But as I said: there is no proof, since
no tracking. Then I wonder: "has this buyer done this in the past before with
other sellers?". There is no way in knowing. And that's why I think a buyer
should get some sort of parameter/rating stating the number of orders that were
refunded due to non-arrival. It seems like a small feature. Not really that important,
but if it were there, it would give some extra statistics in the long run as
well.
|
You can mention it in the feedback.
|
|
Author: | Gaston.La.Brick | Posted: | Nov 11, 2018 14:15 | Subject: | Mark a buyer as "Refunded due to non-arrival" | Viewed: | 161 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
|
| It happens a buyer says he didn't receive the items. When shipping using
an untracked medium, there is no way in verifying if the claim is legit. So I
usually make no fuss and either refund the total order amount (including shipping)
or re-send it (if I have the items in stock).
In these cases, I sometimes get the feeling the buyer might have done this before
and actually has received the items. But as I said: there is no proof, since
no tracking. Then I wonder: "has this buyer done this in the past before with
other sellers?". There is no way in knowing. And that's why I think a buyer
should get some sort of parameter/rating stating the number of orders that were
refunded due to non-arrival. It seems like a small feature. Not really that important,
but if it were there, it would give some extra statistics in the long run as
well.
|
|
Author: | StormChaser | Posted: | Nov 8, 2018 17:52 | Subject: | Re: Allow catalog to be browsed by Large Images. | Viewed: | 25 times | Topic: | Suggestions | |
|
| In Suggestions, ghyde writes:
| Currently we can get many different view types of BrickLink part images. Could
we get an extension of the current functionality to allow viewing large images
of individual sets, parts, and stickers in the List View?
|
I believe this is possible now and that this open suggestion from 2011 could
probably be closed out.
|
|
Author: | createat8 | Posted: | Nov 7, 2018 03:47 | Subject: | Open catalog item with color selected | Viewed: | 61 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
|
| Hi all,
I'm not sure if this is requested before, but this is one of the things I
frequently ran into so I thought I'd post it here as a suggestion.
I know that a couple of years ago an improvement was made to Bricklink when adding
a part to your store inventory. If you have the part color selected in the catalog
screen, it would be prefilled in the "add to inventory" screen. I for one was
very happy with that . This also works when clicking a part in the inventory
of a set to go the the part's catalog page; It will be loaded with the color
pre-filled.
It would be great if this functionality was to be implemented in the folowing
cases as well:
1. Clicking from part in store to catalog. When browsing a store, you always
browse parts in a particular color. Clicking the part image in the store shows
a modal window with the part info and a link to the catalog. Clicking that link
will open the parts catalog page, but without a color selected. I use it often
to check how a part in a certain color is priced compared to other stores. Passing
on the color code to the catalog page would be an improvement
2. Somewhat similar is the following case:
Clicking the inventory of a minifig, e.g. C-3PO (https://www.bricklink.com/catalogItemInv.asp?M=sw365)
will give all parts that minifig consists of in their color.
- Clicking the inventory of the torso assembly (https://www.bricklink.com/catalogItemInv.asp?P=973pb1049c01),
will give all parts that torso assembly consists of, with colors for arms and
hands, but no color for the torso part.
I would expect that the torso part has a color as well, seeing that you've
"drilled down" from a specific part in a specific color to it sub-parts, so it
makes sense that the sub parts are displayed in that specific color as well.
Let me know what you all think of these cases and if you feel an improvement
can be made as well.
|
|
Author: | SylvainLS | Posted: | Nov 1, 2018 12:23 | Subject: | Re: Part 3062old in projects AFOL | Viewed: | 45 times | Topic: | Suggestions | |
|
| In Suggestions, jpascual writes:
| […]
I did not know that the part 3062old has not been made for 50 years
|
On the part’s page, on the right of the picture, there’s the period the sets
in which the part appears.
The last time there was a set in which 3062old was included was 1967:
Be careful using this info for other parts though because the dates are those
of the sets. Sets that have been produced for a long time often have had their
latest runs use newer variants.
I could say it’s because the “modern” round brick is more versatile or whatever
(e.g. it can be place in the center of 4 studs) but that kind of decision often
ends up in:
The Ways Of The LEGO Group Are Mysterious
| because she is so useful and prettier than the two current versions
of the 3062. Could not do it again?
|
For similar purposes, they made
but they also discontinued this one.
Now they use
with pins.
You can also use
with a
|
|
Author: | bb458944 | Posted: | Nov 1, 2018 11:57 | Subject: | Re: Part 3062old in projects AFOL | Viewed: | 37 times | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| In Suggestions, Biglesdug writes:
| In Suggestions, jpascual writes:
| Allow use of part 3062old in the projects for AFOL. It is prettier than the current
3062 and allows to make thinner columns more elegant.
|
Are you not allowed to use them now?
|
jpascual is talking about the Studio contest.
And 3062old is not an “active” part allowed in submissions. It’s not been produced
for more than 50 years!
|
I did not know that the part 3062old has not been made for 50 years and I do
not know why. because she is so useful and prettier than the two current versions
of the 3062. Could not do it again?
|
|
Author: | SylvainLS | Posted: | Nov 1, 2018 09:35 | Subject: | Re: Part 3062old in projects AFOL | Viewed: | 36 times | Topic: | Suggestions | |
|
| In Suggestions, Biglesdug writes:
| In Suggestions, jpascual writes:
| Allow use of part 3062old in the projects for AFOL. It is prettier than the current
3062 and allows to make thinner columns more elegant.
|
Are you not allowed to use them now?
|
jpascual is talking about the Studio contest.
And 3062old is not an “active” part allowed in submissions. It’s not been produced
for more than 50 years!
|
|
Author: | Biglesdug | Posted: | Nov 1, 2018 09:28 | Subject: | Re: Part 3062old in projects AFOL | Viewed: | 29 times | Topic: | Suggestions | |
|
| In Suggestions, jpascual writes:
| Allow use of part 3062old in the projects for AFOL. It is prettier than the current
3062 and allows to make thinner columns more elegant.
|
Are you not allowed to use them now?
|
Author: | bb458944 | Posted: | Nov 1, 2018 09:22 | Subject: | Part 3062old in projects AFOL | Viewed: | 91 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
|
| Allow use of part 3062old in the projects for AFOL. It is prettier than the current
3062 and allows to make thinner columns more elegant.
|
|
Author: | Give.Me.A.Brick | Posted: | Nov 1, 2018 05:57 | Subject: | Re: Seller Specific Catalog | 'My Category' Sort | Viewed: | 28 times | Topic: | Suggestions | |
|
| In Suggestions, Lauren_Luke writes:
| Goal: Develop a seller customisable category system for each sellers Inventory.
Each seller should be able to go to their Inventory Page [ https://www.bricklink.com/inventory.asp
] and see at the top of the page an extra sorting choice, called 'By My Category'
(?) (see image)
This will sort the Inventory into Sets | Parts | Minifigs | Books | Gear
etc and then into set categories entered by the seller.
This seller specific category is set in the Inventory Add Page [ https://www.bricklink.com/inventory_add.asp
] and the Inventory Detail Page [ https://www.bricklink.com/inventory_detail.asp
]. See images for visual idea.
The sellers store will categorise them using the BL catalog (as usual), only
the seller's view of his/her inventory can only be seen by the seller.
Rollout of this idea and then after new sellers would get the BL categories pre-populated
for their inventories. Any new catalog entries would be pre-populated for sellers'
category system to change at will. Any catalog changes (re-category particularly)
only change in the BL category system but the 'My Category' entry wil
come up in red for the seller (a bit like Storeroom settings).
The 'My Category' feature is lot specific so the seller could have one
part in one category and the same part (perhaps a different colour or condition,
or something else) in another category. For instance, the controversial Beehive...
* | | 35574 Cone 2 x 2 x 1 2/3 with Stacked Rings (Beehive / Cotton Candy) Parts: Cone |
...could be categorised by the seller as 'Animal, Accessory' for Bright
Light Orange and categorised as 'Food' for the same part but in 'Bright
Pink'.
The 'My Category' entry should be sorted alphanumerically, so the seller
will have to take this into consideration, when setting up his/her system.
Also Bricklink could also monitor how sellers are setting up their category systems
and gain some insight into the best use system. This would complement using this
forum for category ideas and listening to only about a dozen sellers on the forum.
This would help sellers sort their BL inventory the same as their physical inventory
making order processing easier and faster.
A reset function should be provide (after warnings) so the seller can reset his
inventory category system to the same as Bricklinks.
When an order comes in, there should be a setting to see the 'My Category'
with each order entry, so the seller can easily pick the order items.
|
A big YES from me. Been wanting this to happen for several moons. Actually I
have this feeling Dan programmed the site with this in mind because on My Inventory
[Edit More] we can tweak the Category but alas it doesn't change (maybe it
works just for Custom items I suppose).
|
|
Author: | Lauren_Luke | Posted: | Nov 1, 2018 00:14 | Subject: | Seller Specific Catalog | 'My Category' Sort | Viewed: | 68 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
|
| Goal: Develop a seller customisable category system for each sellers Inventory.
Each seller should be able to go to their Inventory Page [ https://www.bricklink.com/inventory.asp
] and see at the top of the page an extra sorting choice, called 'By My Category'
(?) (see image)
This will sort the Inventory into Sets | Parts | Minifigs | Books | Gear
etc and then into set categories entered by the seller.
This seller specific category is set in the Inventory Add Page [ https://www.bricklink.com/inventory_add.asp
] and the Inventory Detail Page [ https://www.bricklink.com/inventory_detail.asp
]. See images for visual idea.
The sellers store will categorise them using the BL catalog (as usual), only
the seller's view of his/her inventory can only be seen by the seller.
Rollout of this idea and then after new sellers would get the BL categories pre-populated
for their inventories. Any new catalog entries would be pre-populated for sellers'
category system to change at will. Any catalog changes (re-category particularly)
only change in the BL category system but the 'My Category' entry wil
come up in red for the seller (a bit like Storeroom settings).
The 'My Category' feature is lot specific so the seller could have one
part in one category and the same part (perhaps a different colour or condition,
or something else) in another category. For instance, the controversial Beehive...
* | | 35574 Cone 2 x 2 x 1 2/3 with Stacked Rings (Beehive / Cotton Candy) Parts: Cone |
...could be categorised by the seller as 'Animal, Accessory' for Bright
Light Orange and categorised as 'Food' for the same part but in 'Bright
Pink'.
The 'My Category' entry should be sorted alphanumerically, so the seller
will have to take this into consideration, when setting up his/her system.
Also Bricklink could also monitor how sellers are setting up their category systems
and gain some insight into the best use system. This would complement using this
forum for category ideas and listening to only about a dozen sellers on the forum.
This would help sellers sort their BL inventory the same as their physical inventory
making order processing easier and faster.
A reset function should be provide (after warnings) so the seller can reset his
inventory category system to the same as Bricklinks.
When an order comes in, there should be a setting to see the 'My Category'
with each order entry, so the seller can easily pick the order items.
|
|
|
Author: | axaday | Posted: | Oct 30, 2018 17:44 | Subject: | Re: Search Tool for Sets with Undetermined Pieces | Viewed: | 27 times | Topic: | Suggestions | |
|
| In Suggestions, Admin_Russell writes:
| In Suggestions, axaday writes:
| I don't know how hard what I'm asking for is, but I've had some fun
today tracking down "undetermined" variants in sets that I have from childhood.
I'm pretty close to mining it as far as I can go, but I would certainly
consider parting out some sets from eBay with the added interest in finding the
variants. Could we have a tool that would just identify a list of sets that
contain a piece of undetermined variant?
|
To access this feature, simply go to the Advanced Catalog Search page:
https://www.bricklink.com/catalogSearch.asp?v=C
and click "Show More Options". At the bottom of the first row of additional options
there is a filter for all items that have undetermined parts in their inventory.
For the purposes of this filter, an undetermined part is one that has the keyword
"undetermined" it its item name.
Very useful for those on a quest to find a truly undetermined part.
|
I found one once. It felt great.
|
|
|
Author: | novabrick | Posted: | Oct 29, 2018 05:22 | Subject: | Re: Search by multiple parts | Viewed: | 29 times | Topic: | Suggestions | |
|
| In Suggestions, Enlargee writes:
| 1. Damn... That was a fast reply.
|
I just saw your post.
| 2. This already exists? Well I'll be...
|
It's a not widely known feature. This subject comes up occasionally on the
forum so I kept the link handy for moments like this.
Your Welcome.
Christian
novabrick-team
|
Author: | Enlargee | Posted: | Oct 29, 2018 04:56 | Subject: | Re: Search by multiple parts | Viewed: | 31 times | Topic: | Suggestions | |
|
| In Suggestions, novabrick writes:
1. Damn... That was a fast reply.
2. This already exists? Well I'll be...
Thanks so much!
|
Author: | novabrick | Posted: | Oct 29, 2018 04:53 | Subject: | Re: Search by multiple parts | Viewed: | 29 times | Topic: | Suggestions | |
|
| In Suggestions, Enlargee writes:
| I would like to be able to do a multi part search. Ie if I have part 3xxx (colour
A), 5yyy (colour B) and ... 6zzz (colour X/Y/Z), which sets (if any) contain
all of those pieces? Even partial results would be particularly useful.
This could be implemented perhaps with a search limit of up to 5 peices at a
time, or more depending on an acceptable level of load on the server.
|
Try this:
https://www.bricklink.com/catalogIn.asp?viewMulti=Y
Christian
novabrick-team
|
|
Author: | Enlargee | Posted: | Oct 29, 2018 04:52 | Subject: | Search by multiple parts | Viewed: | 56 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
|
| This site is already awesome. I've been finding some old sets that I had
long forgotten about, just by finding a few unique parts in our 30+ year old
box of lego still at my parent's house.
I found a wedge shaped classic space part in the box, and from that I was able
to find that it only existed in a few sets. From there, I was able to find the
Sonar Transmitting Cruiser, something that I would have completely forgotten
about had it not been for the uniqueness of that part. I was in fact, able to
rebuild it despite all the pieces being scattered about in the old lego table
for 30 years, with numerous visiting and grandchildren messing around with it
for all this time - with only 2 substituted parts.
Tl;Dr
Anyhow, on to the ACTUAL suggestion
I would like to be able to do a multi part search. Ie if I have part 3xxx (colour
A), 5yyy (colour B) and ... 6zzz (colour X/Y/Z), which sets (if any) contain
all of those pieces? Even partial results would be particularly useful.
This could be implemented perhaps with a search limit of up to 5 peices at a
time, or more depending on an acceptable level of load on the server.
|
|
Author: | Brickwilbo | Posted: | Oct 28, 2018 16:59 | Subject: | Re: Show Messages Filter: My Topics | Viewed: | 13 times | Topic: | Suggestions | |
|
| In Suggestions, SzieberthAdam writes:
| Hi!
It would be nice to be able to filter the discussion forums to show topics started
by me.
I would like to see my Inventory Change Requests as it seems that the rejected
ones are deleted from my profile regularly. Some of them are rejected because
of the lack of proof and I would be able to do research for new proof for them
regularly.
Thanks,
Ádám
|
Bookmark this link: https://www.bricklink.com/messageList.asp?nID=&uID=955755&v=c&max=20&mTP=Y
|
|
Author: | romax1989 | Posted: | Oct 27, 2018 11:39 | Subject: | Re: store carts | Viewed: | 39 times | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| In Suggestions, romax1989 writes:
| I was thinking that it would be an interesting feature if store owners were able
to see who has carts/how many carts people have in your store so that we might
be able to issue coupons or have sales to encourage people who have had an open
cart for a long time. Another idea is people get email notifications (if they
want to enable them) for stores they have carts in whenever the price drops.
|
This suggestion has been made before and has privacy issues.
|
o ok what about people being able to get emails when stuff in they're carts
go on sale?
|
|
Author: | Brickwilbo | Posted: | Oct 27, 2018 01:32 | Subject: | Re: store carts | Viewed: | 24 times | Topic: | Suggestions | |
|
| In Suggestions, romax1989 writes:
| I was thinking that it would be an interesting feature if store owners were able
to see who has carts/how many carts people have in your store so that we might
be able to issue coupons or have sales to encourage people who have had an open
cart for a long time. Another idea is people get email notifications (if they
want to enable them) for stores they have carts in whenever the price drops.
|
This suggestion has been made before and has privacy issues.
|
|
Author: | romax1989 | Posted: | Oct 27, 2018 00:02 | Subject: | store carts | Viewed: | 87 times | Topic: | Suggestions | Status: | Discarded | |
|
| I was thinking that it would be an interesting feature if store owners were able
to see who has carts/how many carts people have in your store so that we might
be able to issue coupons or have sales to encourage people who have had an open
cart for a long time. Another idea is people get email notifications (if they
want to enable them) for stores they have carts in whenever the price drops.
|
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