Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | PlanetEarthToys | Posted: | May 23, 2023 04:43 | Subject: | Re: WARNING - Don't Trust The Paypal Address | Viewed: | 103 times | Topic: | Problem | |
|
| In Problem, jjrailton writes:
| A warning to sellers not to just blindly trust the shipping address supplied
by PayPal. Always check the Bricklink shipping address, and if there's a
difference, check it with the buyer.
I was using the immediate payment feature and when the Paypal dialog came up,
it showed an old address (one I haven't used in 10 years) as the default
shipping address. When I clicked on the drop-down, it offered up around 20 different
addresses; a few old ones, many more malformed or mixed-up addresses. I picked
the right one that matched my Bricklink address, my current listed Paypal address,
and the address of the credit card I'd be paying with. Yet when I check the
transactions in Paypal, it still sent the old address that it decided was the
'default' anyway.
I don't know if Bricklink has any control over that part of the form, or
if it was all down to Paypal, but it seems the address Paypal supply for the
transaction is not to be trusted.
|
we never ship out to the paypal listed address unless it by chance matches the
address the buyer supplied on the actual order..
... if you have over 20 addresses available for you on Paypal in a Drop Down
Menu, you need to call paypal and sort that out sooner than later. you should
only have 1 shipping address that is verified. if you have multiple addresses
listed, you need to delete them or call paypal directly & have them removed.
leaving them on there only opens yourself up to possible hacking or account manipulation.
|
|
Author: | jjrailton | Posted: | May 22, 2023 17:24 | Subject: | WARNING - Don't Trust The Paypal Address | Viewed: | 217 times | Topic: | Problem | |
|
| A warning to sellers not to just blindly trust the shipping address supplied
by PayPal. Always check the Bricklink shipping address, and if there's a
difference, check it with the buyer.
I was using the immediate payment feature and when the Paypal dialog came up,
it showed an old address (one I haven't used in 10 years) as the default
shipping address. When I clicked on the drop-down, it offered up around 20 different
addresses; a few old ones, many more malformed or mixed-up addresses. I picked
the right one that matched my Bricklink address, my current listed Paypal address,
and the address of the credit card I'd be paying with. Yet when I check the
transactions in Paypal, it still sent the old address that it decided was the
'default' anyway.
I don't know if Bricklink has any control over that part of the form, or
if it was all down to Paypal, but it seems the address Paypal supply for the
transaction is not to be trusted.
|
|
Author: | Beebs | Posted: | May 15, 2023 23:32 | Subject: | Re: Search broken? | Viewed: | 54 times | Topic: | Problem | |
|
| @Russell, if you or somebody is looking into it, the search suggestions seem
to be returning a list of generic results. After searching and pressing enter,
the page returns correct results.
Moto g power on Android 11 using Chrome (up to date).
In Problem, Admin_Russell writes:
| In Problem, here4bricks614 writes:
| Typing anything into the search bar returns part 70644. Should I clear my cookies?
What happened?
|
Use this search:
https://www.bricklink.com/catalog.asp
|
|
Author: | Sadler_Bricks | Posted: | May 15, 2023 22:26 | Subject: | Re: Account Info, Favorite Theme | Viewed: | 30 times | Topic: | Problem | |
|
| Choose your next fave
Sadler_Bricks
|
Author: | 12search | Posted: | May 15, 2023 21:02 | Subject: | Re: Search broken? | Viewed: | 33 times | Topic: | Problem | |
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| In Problem, here4bricks614 writes:
| Typing anything into the search bar returns part 70644. Should I clear my cookies?
What happened?
|
Hi, yes I have the same problem, it was good a couple of hours ago.
Must be a Bricklink system problem.
Mario
|
Author: | here4bricks614 | Posted: | May 15, 2023 20:31 | Subject: | Search broken? | Viewed: | 99 times | Topic: | Problem | |
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| Typing anything into the search bar returns part 70644. Should I clear my cookies?
What happened?
|
Author: | wildchicken13 | Posted: | May 14, 2023 19:39 | Subject: | Re: Account Info, Favorite Theme | Viewed: | 47 times | Topic: | Problem | |
|
| In Problem, crocushorselady writes:
| On the Account Info page, on the bar to choose favorite theme, City is not listed.
What should I do?
|
Choose Town instead. Town was renamed to City in 1999.
https://www.lego.com/en-us/history/articles/d-lego-city/
|
Author: | crocushorselady | Posted: | May 14, 2023 19:33 | Subject: | Account Info, Favorite Theme | Viewed: | 85 times | Topic: | Problem | |
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| On the Account Info page, on the bar to choose favorite theme, City is not listed.
What should I do?
|
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Author: | SylvainLS | Posted: | May 14, 2023 06:30 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 70 times | Topic: | Problem | |
|
| In Problem, macebobo writes:
| […]
I wonder what they do with all those packages? I bet there are some great (and
not so great) finds in those piles.
|
In France, lost packages end up in a special center (in the town of Libourne),
where they are opened and investigated, and for those that don’t have any info,
the contents are sold at auctions.
(It’s also where the “secrétariat du Père Noël” (Santa Claus’s office) is. That
is, when you send your wish letter to Santa for Xmas, it arrives there and they
answer you.)
|
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Author: | macebobo | Posted: | May 13, 2023 21:38 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 47 times | Topic: | Problem | |
|
| In Problem, TheBrickGuys writes:
| My biggest BIGGEST oops, well actually more like a "what were you thinking
you idiot" kink of moment...
A few years back a customer placed a good size order of parts and such, filled
it and then dropped it off at the post office and everything seemed fine. Several
days later the customer contacts us that they had not received it yet and said
that the tracking number only shows that postage was purchased but that was it.
Long story short, come to figure out that I never attached the postage label
to the order. I went to the post office and they said that there was really nothing
they could do because there was no address on the package so it was sent to that
dark place where packages go to die. We always put a secondary label on every
order that we ship that has our store name and the order number on it but back
then, no address. Sense then we have included our address on the label for those
"just in case" moments.
Jim
|
I wonder what they do with all those packages? I bet there are some great (and
not so great) finds in those piles.
|
|
Author: | TheBrickGuys | Posted: | May 13, 2023 20:20 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 58 times | Topic: | Problem | |
|
| My biggest BIGGEST oops, well actually more like a "what were you thinking
you idiot" kink of moment...
A few years back a customer placed a good size order of parts and such, filled
it and then dropped it off at the post office and everything seemed fine. Several
days later the customer contacts us that they had not received it yet and said
that the tracking number only shows that postage was purchased but that was it.
Long story short, come to figure out that I never attached the postage label
to the order. I went to the post office and they said that there was really nothing
they could do because there was no address on the package so it was sent to that
dark place where packages go to die. We always put a secondary label on every
order that we ship that has our store name and the order number on it but back
then, no address. Sense then we have included our address on the label for those
"just in case" moments.
Jim
|
|
Author: | Thomaswt | Posted: | May 13, 2023 02:17 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 62 times | Topic: | Problem | |
|
| | What was your biggest Bricklink OOPS as a buyer or seller?
|
I once swapped two, almost identical, orders before shipping. The one that was
supposed to go to Ireland went to Germany, and virsa versa.
Luckily both buyers were cool about it, and returned the orders back to me without
issues at my cost. In the end they both received the correct order with a big
discount for the trouble.
Now I only print shipping labels to one order at the time
|
|
Author: | maxx3001 | Posted: | May 12, 2023 03:27 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 107 times | Topic: | Problem | |
|
| In Problem, yorbrick writes:
| In Problem, macebobo writes:
| I accidentally shipped a
when they ordered
They contacted me and let me know the issue, I asked if they would send the flowerpot
back if I send them a prepaid return label with their Death star. They said,
of course.
|
Alternative (bad) seller response: can't you just paint it grey and turn
it upside-down?
|
Yeah, they are both made of plastic
|
|
Author: | yorbrick | Posted: | May 12, 2023 02:54 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 72 times | Topic: | Problem | |
|
| In Problem, macebobo writes:
| I accidentally shipped a
when they ordered
They contacted me and let me know the issue, I asked if they would send the flowerpot
back if I send them a prepaid return label with their Death star. They said,
of course.
|
Alternative (bad) seller response: can't you just paint it grey and turn
it upside-down?
|
|
Author: | maxx3001 | Posted: | May 12, 2023 01:36 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 73 times | Topic: | Problem | |
|
| In Problem, macebobo writes:
| I accidentally shipped a
when they ordered
|
|
They contacted me and let me know the issue, I asked if they would send the flowerpot
back if I send them a prepaid return label with their Death star. They said,
of course.
|
Nice
|
I have been quite dreary for weeks since my depression is on overdrive and it
is hard to get motivated to do much.
|
I hope you have help and are on medicine?
If not get both.
| But, I tell my self, I got my customer's
money, I owe them their order. It helps to blow the dark clouds away for a while.
|
Yes, having a job to do helps, but it still takes strength to put yourself to
it.
Go for a daily walk, I did a one hour walk, daily, had to push myself out the
front door
| I guess I need to pay more attention when I am feeling like this.
|
Yup, your brain doesn’t function right, I am surprised it doesn’t happen more
often….
|
But, it all worked out in the end, which is nice.
What was your biggest Bricklink OOPS as a buyer or seller?
|
I sold an opened set without checking the content, it looked okay
Good luck, if you need someone to talk to, contact me.
|
|
Author: | SezaR | Posted: | May 12, 2023 00:26 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 69 times | Topic: | Problem | |
|
| In Problem, macebobo writes:
| I accidentally shipped a
when they ordered
They contacted me and let me know the issue, I asked if they would send the flowerpot
back if I send them a prepaid return label with their Death star. They said,
of course.
|
How would you feel if your order that was supposed to be shipped to Montreal
goes to Peru and vice versa?
|
I have been quite dreary for weeks since my depression is on overdrive and it
is hard to get motivated to do much.
|
I would go running! Like 3-4 times a week. It gives such a boost for health,
feeling, motivation,...
| But, I tell my self, I got my customer's
money, I owe them their order. It helps to blow the dark clouds away for a while.
I guess I need to pay more attention when I am feeling like this.
But, it all worked out in the end, which is nice.
What was your biggest Bricklink OOPS as a buyer or seller?
|
|
|
Author: | cycbuild | Posted: | May 11, 2023 23:45 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 69 times | Topic: | Problem | |
|
| I once put a bag of parts in my pocket, forgot about it, then (politely but condescendingly)
accused a seller of not shipping them. Feels bad man.
|
Author: | Nubs_Select | Posted: | May 11, 2023 22:45 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 71 times | Topic: | Problem | |
|
| In Problem, wildchicken13 writes:
| In Problem, macebobo writes:
| What was your biggest Bricklink OOPS as a buyer or seller?
|
Creating an account
|
|
Author: | wildchicken13 | Posted: | May 11, 2023 22:36 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 70 times | Topic: | Problem | |
|
| In Problem, macebobo writes:
| What was your biggest Bricklink OOPS as a buyer or seller?
|
Creating an account
|
|
Author: | peregrinator | Posted: | May 11, 2023 21:37 | Subject: | Re: My biggest OOPS yet, what was yours? | Viewed: | 85 times | Topic: | Problem | |
|
| In Problem, macebobo writes:
| What was your biggest Bricklink OOPS as a buyer or seller?
|
This seems small but I once had
in my inventory instead of what my buyer ordered, which was
My theory is that I got the two mixed up for a previous customer who didn't
complain, but I'm not entirely sure. So I buy 2 copies of a set with the
latter part in them so I can send to the buyer, thinking I'll part the rest
of the parts out and just put them in my store.
That works fine but I then get another order including
here I had parted out those sets but forgot to exclude the parts that I had already
removed! So I actually wound up buying 2 more of that set to fulfill the 2nd
order. I console myself thinking that I might never have gotten that 2nd order
(which was sizeable - more than those 4 sets that I bought) without accidentally
listing those parts.
|
|
Author: | macebobo | Posted: | May 11, 2023 20:57 | Subject: | My biggest OOPS yet, what was yours? | Viewed: | 258 times | Topic: | Problem | |
|
| I accidentally shipped a
when they ordered
They contacted me and let me know the issue, I asked if they would send the flowerpot
back if I send them a prepaid return label with their Death star. They said,
of course.
I have been quite dreary for weeks since my depression is on overdrive and it
is hard to get motivated to do much. But, I tell my self, I got my customer's
money, I owe them their order. It helps to blow the dark clouds away for a while.
I guess I need to pay more attention when I am feeling like this.
But, it all worked out in the end, which is nice.
What was your biggest Bricklink OOPS as a buyer or seller?
|
|
Author: | Sadler_Bricks | Posted: | May 8, 2023 22:21 | Subject: | Re: Mercedes F1 Racecar piecelist | Viewed: | 24 times | Topic: | Problem | |
|
| Get the parts list and go from there with different colors you could also use
the wanted list to find all the colors too
Sadler_Bricks
|
Author: | CSC | Posted: | May 8, 2023 15:59 | Subject: | Re: Set listed as "New Sealed" but... | Viewed: | 31 times | Topic: | Problem | |
|
| In Problem, thehandieman87 writes:
| hello I got a bunch of sealed new Legos I need to sell
|
Best of luck to you
|
Author: | thehandieman87 | Posted: | May 8, 2023 15:23 | Subject: | Re: Set listed as "New Sealed" but... | Viewed: | 40 times | Topic: | Problem | |
|
| hello I got a bunch of sealed new Legos I need to sell |
|
Author: | yorbrick | Posted: | May 8, 2023 15:22 | Subject: | Re: Set listed as "New Sealed" but... | Viewed: | 25 times | Topic: | Problem | |
|
| In Problem, pcthurman writes:
| I came across a seller that has listed a set as New Sealed. They then added the
info, "100% complete, all minifigs included, instructions and box included.
Stickers not applied."
So, is this a used set that is complete? Why add all this extra info if the set
is in fact sealed as everything would be in the sealed box.
Has anyone else come across this before?
Cass T
|
With a description like that I imagine it is used but listed as sealed in error.
If priced as used, someone snaps it up believing it is sealed as listed that
way. Then the trouble starts when they receive an opened set.
|
|
Author: | Ziegelmeister | Posted: | May 8, 2023 12:52 | Subject: | Re: Set listed as "New Sealed" but... | Viewed: | 41 times | Topic: | Problem | |
|
| In Problem, pcthurman writes:
| They got back to me this morning. Their reply was "Sorry, that sets has sold."
Maybe they realized an error and will fix it?
|
I wouldn't doubt it. It's amazing how quickly something sells (or it's
price goes up) when you reach out to someone about a specific set.
|
|
Author: | zorbanj | Posted: | May 8, 2023 12:08 | Subject: | Re: Set listed as "New Sealed" but... | Viewed: | 45 times | Topic: | Problem | |
|
| If the box seals are broken but everything is there it should be listed as New
Complete. The only info needed for a New Sealed listing is the box condition.
In Problem, pcthurman writes:
| I came across a seller that has listed a set as New Sealed. They then added the
info, "100% complete, all minifigs included, instructions and box included.
Stickers not applied."
So, is this a used set that is complete? Why add all this extra info if the set
is in fact sealed as everything would be in the sealed box.
Has anyone else come across this before?
Cass T
|
|
|
Author: | pcthurman | Posted: | May 8, 2023 08:10 | Subject: | Re: Set listed as "New Sealed" but... | Viewed: | 73 times | Topic: | Problem | |
|
| In Problem, Brickwilbo writes:
| In Problem, pcthurman writes:
| I came across a seller that has listed a set as New Sealed. They then added the
info, "100% complete, all minifigs included, instructions and box included.
Stickers not applied."
So, is this a used set that is complete? Why add all this extra info if the set
is in fact sealed as everything would be in the sealed box.
Has anyone else come across this before?
Cass T
|
Maybe the bags are still sealed.
|
They got back to me this morning. Their reply was "Sorry, that sets has sold."
Maybe they realized an error and will fix it?
Cass T
|
|
Author: | Brickwilbo | Posted: | May 8, 2023 07:45 | Subject: | Re: Set listed as "New Sealed" but... | Viewed: | 59 times | Topic: | Problem | |
|
| In Problem, pcthurman writes:
| I came across a seller that has listed a set as New Sealed. They then added the
info, "100% complete, all minifigs included, instructions and box included.
Stickers not applied."
So, is this a used set that is complete? Why add all this extra info if the set
is in fact sealed as everything would be in the sealed box.
Has anyone else come across this before?
Cass T
|
Maybe the bags are still sealed.
|
|
Author: | pcthurman | Posted: | May 8, 2023 06:57 | Subject: | Set listed as "New Sealed" but... | Viewed: | 153 times | Topic: | Problem | |
|
| I came across a seller that has listed a set as New Sealed. They then added the
info, "100% complete, all minifigs included, instructions and box included.
Stickers not applied."
So, is this a used set that is complete? Why add all this extra info if the set
is in fact sealed as everything would be in the sealed box.
Has anyone else come across this before?
Cass T
|
|
Author: | hpoort | Posted: | May 6, 2023 11:40 | Subject: | Re: Mercedes F1 Racecar piecelist | Viewed: | 32 times | Topic: | Problem | |
|
| In Problem, LeeGo73 writes:
| In Problem, MacMax writes:
| Hello. I think you know the lego set with the Mercedes F1 car and the Mercedes
Saftey car. I want to build the F1 racecar in different colours for my little
F1 collection. The problem is in the build description the piecelist of the two
cars is mixed. I don't know how i should start to find out which pieces i
need. Could anyone please help me
|
1) Download the 76909 building instructions from lego.com
2) Part out the set on Bricklink in the 'Want' section to a new want
list
3) Remove the parts needed for the 'AMG project one' car from the want
list using the building structions booklet 2
4) When finished you should end up with a want list with all parts needed for
the F1 W12
|
Use Studio. Import the set (i.e. the parts of the set) and built the racecar
digitally, following the 76909 instructions you downloaded from LEGO.com.
Then you can experiment with different colors while simultaneously seeing availability
and trying out alternative parts wherever necessary.
The final result can be uploaded as a wanted list on Bricklink.
|
|
Author: | Ziegelmeister | Posted: | May 6, 2023 10:00 | Subject: | Re: Mercedes F1 Racecar piecelist | Viewed: | 23 times | Topic: | Problem | |
|
| In Problem, MacMax writes:
| Hello. I think you know the lego set with the Mercedes F1 car and the Mercedes
Saftey car. I want to build the F1 racecar in different colours for my little
F1 collection. The problem is in the build description the piecelist of the two
cars is mixed. I don't know how i should start to find out which pieces i
need. Could anyone please help me
|
There might be an easier way I'm not aware of, but when I do something like
this I start with parting out the set in BrickStore and then go through the instructions
for the pace car and delete pieces as i go. https://www.lego.com/cdn/product-assets/product.bi.core.pdf/6409872.pdf
|
|
Author: | LeeGo73 | Posted: | May 6, 2023 09:51 | Subject: | Re: Mercedes F1 Racecar piecelist | Viewed: | 22 times | Topic: | Problem | |
|
| In Problem, MacMax writes:
| Hello. I think you know the lego set with the Mercedes F1 car and the Mercedes
Saftey car. I want to build the F1 racecar in different colours for my little
F1 collection. The problem is in the build description the piecelist of the two
cars is mixed. I don't know how i should start to find out which pieces i
need. Could anyone please help me
|
1) Download the 76909 building instructions from lego.com
2) Part out the set on Bricklink in the 'Want' section to a new want
list
3) Remove the parts needed for the 'AMG project one' car from the want
list using the building structions booklet 2
4) When finished you should end up with a want list with all parts needed for
the F1 W12
|
|
Author: | MacMax | Posted: | May 6, 2023 09:26 | Subject: | Mercedes F1 Racecar piecelist | Viewed: | 62 times | Topic: | Problem | |
|
| Hello. I think you know the lego set with the Mercedes F1 car and the Mercedes
Saftey car. I want to build the F1 racecar in different colours for my little
F1 collection. The problem is in the build description the piecelist of the two
cars is mixed. I don't know how i should start to find out which pieces i
need. Could anyone please help me
|
Author: | Nubs_Select | Posted: | May 1, 2023 19:36 | Subject: | Re: Retail Price Data Set | Viewed: | 25 times | Topic: | Problem | |
|
| brickecconomy has some |
Author: | Sadler_Bricks | Posted: | Apr 30, 2023 12:01 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 43 times | Topic: | Problem | |
|
| Very nice find some of the older parts are a tad harder to find that logo
Sadler_Bricks
|
Author: | peregrinator | Posted: | Apr 29, 2023 12:00 | Subject: | Re: Paid status | Viewed: | 24 times | Topic: | Problem | |
|
| In Problem, Nubs_Select writes:
| If it was sent to a place that requires sales tax to be collected then payment
has to be onsite or else you’d be keeping the collected tax which is illegal
if it is going to a place with sales tax then refund the buyer via how they
paid and ask them to pay onsite.
It’s the only way
|
Also I think those who started selling after 2017 or so can only offer onsite
payment methods in any case, unless they get permission from admin to offer bank
transfers
|
|
Author: | Nubs_Select | Posted: | Apr 29, 2023 11:44 | Subject: | Re: Paid status | Viewed: | 23 times | Topic: | Problem | |
|
| If it was sent to a place that requires sales tax to be collected then payment
has to be onsite or else you’d be keeping the collected tax which is illegal
if it is going to a place with sales tax then refund the buyer via how they
paid and ask them to pay onsite.
It’s the only way
|
Author: | vammen | Posted: | Apr 29, 2023 11:22 | Subject: | Paid status | Viewed: | 71 times | Topic: | Problem | |
|
| Not able to change status to paid after off site payment. |
Author: | jerf123 | Posted: | Apr 28, 2023 21:15 | Subject: | PayPal API error | Viewed: | 40 times | Topic: | Problem | |
|
| I keep getting the PayPal API error when I try to pay. Has anyone figured out
exactly why this happens? I am trying to make an international purchase and
the store owner is unsure as to why it is happening also. Can anyone help us
to figure out how to resolve this so that we can make the transaction? Thanks!
|
|
Author: | ghyde | Posted: | Apr 25, 2023 13:52 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 43 times | Topic: | Problem | |
|
| In Problem, bolsjek_msn_com writes:
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
On the bottom left and bottom right posts that partly resemble a 1x1 round brick,
I can see some sort of text in their hollow studs.
Can you get a better close-up of the text in these posts on the corners?
Cheers ...
ghyde
|
|
Author: | Stuart9 | Posted: | Apr 25, 2023 12:47 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 52 times | Topic: | Problem | |
|
| Interesting.
I have two with 30 below 1 stud, 614 below another, 1.01 below a third and copyright
c below the fourth.
1 has 1.02 below one stud, copyright c below another and two studs are blank.
1 has 2.02 below one stud, copyright c below another and two studs are blank.
In Problem, Akir writes:
| In Problem, bolsjek_msn_com writes:
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
I checked mine, this one does have the Lego logo in the corner studs (not in
the center one). The undersides of those studs say "30", "614",
"C)", and "2.01".
Funny, I've never noticed a part nr. being split up like that.
|
|
|
Author: | Akir | Posted: | Apr 25, 2023 12:36 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 38 times | Topic: | Problem | |
|
| In Problem, bolsjek_msn_com writes:
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
I checked mine, this one does have the Lego logo in the corner studs (not in
the center one). The undersides of those studs say "30", "614",
"C)", and "2.01".
Funny, I've never noticed a part nr. being split up like that.
|
|
Author: | Stuart9 | Posted: | Apr 25, 2023 12:30 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 45 times | Topic: | Problem | |
|
| I have four to hand, all have Lego logo in all four corner studs but not the
top one.
See image.
In Problem, bolsjek_msn_com writes:
| In Problem, WoutR writes:
| In Problem, bolsjek_msn_com writes:
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
Is there a LEGO logo inside the hollow studs?
I don't have one of these parts, but I would expect a logo there.
|
Not any sign og Lego ..
This is not fun at all, the pirate copies are getting seriously good 🥵
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Author: | Amilia | Posted: | Apr 25, 2023 06:29 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 62 times | Topic: | Problem | |
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| In Problem, WoutR writes:
| In Problem, bolsjek_msn_com writes:
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
Is there a LEGO logo inside the hollow studs?
I don't have one of these parts, but I would expect a logo there.
|
Not any sign og Lego ..
This is not fun at all, the pirate copies are getting seriously good 🥵
|
|
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Author: | yorbrick | Posted: | Apr 25, 2023 05:36 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 58 times | Topic: | Problem | |
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| In Problem, bolsjek_msn_com writes:
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
Given the age (it hasn't been produced for 20 years), it is less likely to
be a fake part as most of the fake sets copy relatively modern sets. I don't
thin I have ever seen fakes of those older sets this was in but have seen plenty
of fakes of the more modern HP sets.
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Author: | WoutR | Posted: | Apr 25, 2023 05:32 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 51 times | Topic: | Problem | |
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| In Problem, bolsjek_msn_com writes:
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
Is there a LEGO logo inside the hollow studs?
I don't have one of these parts, but I would expect a logo there.
|
Author: | coevorden01 | Posted: | Apr 25, 2023 05:28 | Subject: | Re: Is this pirate copy of 30614? | Viewed: | 59 times | Topic: | Problem | |
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| In Problem, bolsjek_msn_com writes:
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
looks lego. was in set 4702
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Author: | Amilia | Posted: | Apr 25, 2023 04:49 | Subject: | Is this pirate copy of 30614? | Viewed: | 204 times | Topic: | Problem | |
|
| I can't find anything that confirms that this is genuine Lego.
Can anyone confirm or direct me where to look for positive or negative confirms
Regards
Bjørge
|
|
|
Author: | yorbrick | Posted: | Apr 25, 2023 03:54 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 31 times | Topic: | Problem | |
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| | Hi
have had this happen to me too, it is a learning curve, i now photograph everything
(and have stated this in my terms), send him the arms that are faulty is the
cheapest option as if he has bought yours to swap with his faulty ones he is
going to send you the grotty ones and keep your good ones,sometimes you just
have to accept there are people like this and if you get a negative have to accept
it..it will not affect your sales as most people don't go by just the bad
feedbacks but look at the overall service offered
hope this helps you
|
Yeah, if it really is cracks in arms and not seam lines then some photos would
help although if the seller did not spot them when sending out, chances are photos
will not help or they have been switched by the buyer. Luckily arms on older
figures tended to be plain so easy to replace unless it is a rare colour. Whereas
a crack on a torso is more problematic.
If the seller is sure the buyer is trying it on, stoplist is the way to go to
avoid the buyer in future. And as you say replacing the arms is the cheapest
option (although they might then claim the torsos cracked when replacing the
arms), or get the buyer to return them for a refund and replace them yourself.
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Author: | Ziegelmeister | Posted: | Apr 25, 2023 02:42 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 49 times | Topic: | Problem | |
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| In Problem, yorbrick writes:
| | "Cracking" however is thought to be caused by prolonged pressure from
the leg studs... But i've got 35 year old figs that have never been unmated
that don't have any cracks so who the heck knows.
|
How would leg studs be responsible for cracked arms?
|
Because I didn't see that part.
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Author: | lesley2459 | Posted: | Apr 25, 2023 02:37 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 44 times | Topic: | Problem | |
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| In Problem, fignbrick writes:
| Hi Everyone,
I shipped out a big order to a guy with 51 figures in it. I examine each figure
with a magnifying glass to ensure they are in the condition I stated. I never
ship out or sell cracked figures unless I describe it as such. This buyer is
claiming that nearly 10 figures have cracked arms. Sent me pictures which there
is NO WAY I sent out figures with cracked arms. He wants a lot of money back,
and before I replied to his demands he filed a "non shipping seller alert???"
I shipped it out in a box with tons of bubble wrap and purchased insurance (though
I certain the post office did not damage it).
What do I do? He cannot be telling me the truth. He has 14 positive feedbacks
for buying and 41 for selling...so he is mainly a seller.
Additionally...he emailed me like 10 times asking me the same question over and
over and over again about when I shipped, did I ship? What did I ship etc.
I am so worried that my rating will be affected. I take great pride in selling
on here.
Thanks in advance for the advice,
Jenn
|
Hi
have had this happen to me too, it is a learning curve, i now photograph everything
(and have stated this in my terms), send him the arms that are faulty is the
cheapest option as if he has bought yours to swap with his faulty ones he is
going to send you the grotty ones and keep your good ones,sometimes you just
have to accept there are people like this and if you get a negative have to accept
it..it will not affect your sales as most people don't go by just the bad
feedbacks but look at the overall service offered
hope this helps you
|
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Author: | yorbrick | Posted: | Apr 25, 2023 01:24 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 50 times | Topic: | Problem | |
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| | "Cracking" however is thought to be caused by prolonged pressure from
the leg studs... But i've got 35 year old figs that have never been unmated
that don't have any cracks so who the heck knows.
|
How would leg studs be responsible for cracked arms?
|
|
Author: | Ziegelmeister | Posted: | Apr 25, 2023 00:40 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 53 times | Topic: | Problem | |
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| In Problem, Tloftus writes:
| Tell him to ship the minifigures back to you (at his cost) and give him the cost
of the minifigs back, if he doesn't wanna do that, it could mean he has the
same figures and took pictures of those claiming they was damaged and wants free
money. you did say he was a seller correct? and i wonder how many others he
has done this too as well.
|
+1 on this theory.
OP, how do you pack your minifigs and how did you pack this order with so many?
Usually when I have more than 4 I put them all in their own bags, and each one
has a sheet of cardboard between the two so that they lay against each other
at an angle, and then I tape all of them inside sheets of cardboard to prevent
any damage.
"Cracking" however is thought to be caused by prolonged pressure from
the leg studs... But i've got 35 year old figs that have never been unmated
that don't have any cracks so who the heck knows.
Were these modern or classic minifigs?
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Author: | yorbrick | Posted: | Apr 25, 2023 00:23 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 39 times | Topic: | Problem | |
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| It is possible the buyer is mistaking mold seams for cracks. When do you check
them, at the time of listing or sending?
If they are plain arms then have them shipped back, then replace the arms if
the value of the figures make it worthwhile.
|
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Author: | VOTB | Posted: | Apr 24, 2023 20:23 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 42 times | Topic: | Problem | |
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| First off a "Non-Shipping Seller Alert" will be removed by BL. If he
has them, and says they are cracked, you obviously shipped them. As long as
you attempt to solve the problem, it will be removed. Even if they give negative
feedback, your attempt to solve the problem will show BL that it is not accurate.
I doubt that the figs were damaged in the mail. I am human and have missed a
crack myself. I had two orders where a crack was discovered, so I had two sets
of eyes looking at all my minifigs for a while. We did not find any for over
a year, so I went back to checking when I put them in inventory and when I sell
them.
For me, I would offer to send him a shipping label to send the damaged ones back.
Instruct them to take it to the counter at the PO and have the teller scan it.
Once the post office has scanned it he will not be liable for the package if
it is missing. By sending him the label you have accurate tracking info. Once
I had them I would refund the money. This will be zero cost for him and zero
profit if he plans on re-selling them. The label will likely cost you much less
than flat-out refunding him. Most likely they will just say forget it.
Above all else. Keep your side of the communication on the order (contact buyer
link on order page). Never take the conversation into emails or texts. Keep
it professional and kind. Have responses like "It has been a week since
I sent you the label to return the Minifigures. In order to refund you I will
need them back. If I don't hear anything from you by (date), I will assume
you are happy with them and will be keeping them." Provide deadlines and
reminders of deadlines. If they don't cooperate, BL will easily be able
to review your claim by seeing all the communication in one spot. I have even
copied emails sent by customers and put them in the order thread. You might
also want to watch their store to see if your figures pop up for sale. Then
you can add things to the conversation such as "I see you posted (figure)
for sale on your site, is that the same figure you are requesting a refund on?
Remember, if you send that back to me I am more than willing to refund the figure."
Once the date YOU set passes and they have not sent it back yet, contact BL to
fix any alerts and prevent them from providing feedback.
I wish you all the luck. Just remember to be kind but don't give in.
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Author: | ghyde | Posted: | Apr 24, 2023 19:20 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 57 times | Topic: | Problem | |
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| In Problem, fignbrick writes:
| Hi Everyone,
I shipped out a big order to a guy with 51 figures in it. I examine each figure
with a magnifying glass to ensure they are in the condition I stated. I never
ship out or sell cracked figures unless I describe it as such. This buyer is
claiming that nearly 10 figures have cracked arms. Sent me pictures which there
is NO WAY I sent out figures with cracked arms. He wants a lot of money back,
and before I replied to his demands he filed a "non shipping seller alert???"
I shipped it out in a box with tons of bubble wrap and purchased insurance (though
I certain the post office did not damage it).
What do I do? He cannot be telling me the truth. He has 14 positive feedbacks
for buying and 41 for selling...so he is mainly a seller.
Additionally...he emailed me like 10 times asking me the same question over and
over and over again about when I shipped, did I ship? What did I ship etc.
I am so worried that my rating will be affected. I take great pride in selling
on here.
Thanks in advance for the advice,
Jenn
|
Did he send you any pictures of the box you shipped it in? It sounds like it
was damaged somehow, if he is telling the truth he should have provided pictures
of the box.
If you try to claim that he's lying and has deliberately broken the minifigs
that would be a long and costly battle for no real return, and you face the possibility
of having to have a retaliatory feedback from him removed.
Did you take photos of the minifigs in their packaging before you shipped them?
Something is definitely not right. If the buyer is not at fault, it means something
happened during transit.
If he won't or can't supply box photos I would recommend you refund and
stoplist him to prevent further issues.
Cheers ...
ghyde
|
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Author: | Tloftus | Posted: | Apr 24, 2023 18:40 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 61 times | Topic: | Problem | |
|
| Tell him to ship the minifigures back to you (at his cost) and give him the cost
of the minifigs back, if he doesn't wanna do that, it could mean he has the
same figures and took pictures of those claiming they was damaged and wants free
money. you did say he was a seller correct? and i wonder how many others he
has done this too as well.
|
Author: | sasquatch_eater | Posted: | Apr 24, 2023 18:30 | Subject: | Re: Please guide me...don't know what to do | Viewed: | 51 times | Topic: | Problem | |
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| If he's saying the figures are cracked and you didn't ship them then
something is wrong.
|
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Author: | fignbrick | Posted: | Apr 24, 2023 18:27 | Subject: | Please guide me...don't know what to do | Viewed: | 199 times | Topic: | Problem | |
|
| Hi Everyone,
I shipped out a big order to a guy with 51 figures in it. I examine each figure
with a magnifying glass to ensure they are in the condition I stated. I never
ship out or sell cracked figures unless I describe it as such. This buyer is
claiming that nearly 10 figures have cracked arms. Sent me pictures which there
is NO WAY I sent out figures with cracked arms. He wants a lot of money back,
and before I replied to his demands he filed a "non shipping seller alert???"
I shipped it out in a box with tons of bubble wrap and purchased insurance (though
I certain the post office did not damage it).
What do I do? He cannot be telling me the truth. He has 14 positive feedbacks
for buying and 41 for selling...so he is mainly a seller.
Additionally...he emailed me like 10 times asking me the same question over and
over and over again about when I shipped, did I ship? What did I ship etc.
I am so worried that my rating will be affected. I take great pride in selling
on here.
Thanks in advance for the advice,
Jenn
|
|
Author: | wildchicken13 | Posted: | Apr 18, 2023 20:27 | Subject: | Re: Does a seller have to accept my return | Viewed: | 44 times | Topic: | Problem | |
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| Indeed, I agree. It's like being asked to "read and agree to the terms
and conditions" when you download a piece of software. No one does, because
the terms are often very long and written in legal language few can read. But
by clicking "I have read and agree to the terms and conditions" you are
still bound by them even if you never actually read them.
The main difference here is that big software companies have lawyers who can
enforce their products' terms, while BrickLink sellers generally do not.
So it's BrickLink (which runs the site) and PayPal (which provides the payment
infrastructure) whose terms of service really matter.
And as you point out, store terms are often written in (sometimes bad) English,
which further weakens their validity in jurisdictions where the terms must be
in the language of the customer. At least PayPal has translated theirs into other
languages.
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Author: | 1001bricks | Posted: | Apr 18, 2023 20:01 | Subject: | Re: Does a seller have to accept my return | Viewed: | 35 times | Topic: | Problem | |
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| In Problem, wildchicken13 writes:
| In Problem, 1001bricks writes:
| Problem is:
* buyers don't read Store Terms,
* often Terms are too long to read,
* many people don't read English,
* nothing forces a buyer to read or agree Terms (like a check box to click
"I have understood".
You should refund gracefully, especially if it's not worth starting a war
for this.
|
On Step 1 of the checkout process, BrickLink does display the seller's terms
and conditions and the buyer must click "Agree and Continue" in order
to proceed to the next step.
|
What means "Agree and Continue" in Swahili?
What does this "bla bla" in Terms mean in Sweden?
Here anyway in EU, and for a private customer, you can't legally be bound
by something not written in your language (of course!)
But all in all, it's not the point.
I've scientific stats for you: 99.99% of buyers don't read ANYTHING,
including the shiping method "Please give us your Relay Point / Phone number
/ We can't deliver to PO pox", including/excluding anything, nothing,
or everything.
I was afraid of double negation.
In short, no, they read zilch, nada.
PS: and I do the same when I buy - I mean, I read but VERY quickly.
|
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Author: | wildchicken13 | Posted: | Apr 18, 2023 19:42 | Subject: | Re: Does a seller have to accept my return | Viewed: | 33 times | Topic: | Problem | |
|
| In Problem, 1001bricks writes:
| Problem is:
* buyers don't read Store Terms,
* often Terms are too long to read,
* many people don't read English,
* nothing forces a buyer to read or agree Terms (like a check box to click
"I have understood".
You should refund gracefully, especially if it's not worth starting a war
for this.
|
On Step 1 of the checkout process, BrickLink does display the seller's terms
and conditions and the buyer must click "Agree and Continue" in order
to proceed to the next step.
However, store terms don't have much real power. PayPal generally protects
buyers' right to a return an item for a full refund.
|
|
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Author: | Nubs_Select | Posted: | Apr 18, 2023 12:00 | Subject: | Re: Does a seller have to accept my return | Viewed: | 38 times | Topic: | Problem | |
|
| What some (myself included) do for filler standard bricks is list them in the
not applicable colour so it’s dosnt mess up the price guide and from the looks
of it that’s almost the “standard” thing to do so it dosnt mess up the price
guide at all and then there isn’t an image so the buyer dosnt visually confirm
it’s the right item which might make them wonder what it is then double check
|
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Author: | yorbrick | Posted: | Apr 18, 2023 11:58 | Subject: | Re: Does a seller have to accept my return | Viewed: | 32 times | Topic: | Problem | |
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| In Problem, axaday writes:
| In Problem, yorbrick writes:
| I don't really understand why sellers list poor quality 'filler'
bricks here under catalogue entries. Not only is it possible for buyers to purchase
without seeing comments and terms, it also messes up the price guide but most
importantly can lead to buyer disappointment. Bundle as a custom lot that won't
appear in an easy buy or bundle with a description and photo on ebay, or a local
deal on facebook or similar to avoid high postage costs in comparison to the
value of the poor quality parts.
|
Or just give them to your daughters.
|
My daughter wouldn't use filler, she has plenty of clean parts bought here,
mainly in pinks, lavenders and purples that seem to be worth even less than filler!
|
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Author: | axaday | Posted: | Apr 18, 2023 11:31 | Subject: | Re: Does a seller have to accept my return | Viewed: | 44 times | Topic: | Problem | |
|
| In Problem, yorbrick writes:
| I don't really understand why sellers list poor quality 'filler'
bricks here under catalogue entries. Not only is it possible for buyers to purchase
without seeing comments and terms, it also messes up the price guide but most
importantly can lead to buyer disappointment. Bundle as a custom lot that won't
appear in an easy buy or bundle with a description and photo on ebay, or a local
deal on facebook or similar to avoid high postage costs in comparison to the
value of the poor quality parts.
|
Or just give them to your daughters.
|
|
Author: | yorbrick | Posted: | Apr 18, 2023 11:10 | Subject: | Re: Does a seller have to accept my return | Viewed: | 46 times | Topic: | Problem | |
|
| | Don't forget that it is possible for buyers to fill a cart here without ever
being shown the item description via Easy Buy. For this reason, I only ever seller
filler bricks as a custom lot. You can accept that our system simply does not
enforce buyers to follow our personal terms, or enforce your own terms by
leaving (and likely taking) a negative feedback.
|
Good idea.
I don't really understand why sellers list poor quality 'filler'
bricks here under catalogue entries. Not only is it possible for buyers to purchase
without seeing comments and terms, it also messes up the price guide but most
importantly can lead to buyer disappointment. Bundle as a custom lot that won't
appear in an easy buy or bundle with a description and photo on ebay, or a local
deal on facebook or similar to avoid high postage costs in comparison to the
value of the poor quality parts.
|
|
Author: | jennnifer | Posted: | Apr 18, 2023 10:59 | Subject: | Re: Does a seller have to accept my return | Viewed: | 59 times | Topic: | Problem | |
|
| In Problem, MillionBricks writes:
| Hi!
I have precisely this kind of problem with a client, who bought a large number
of bricks filler well identified in my description at a ridiculous price. Now
he wants to be reimbursed because he considers the bricks not usable. he insists
on re-shipping me the briks and for a refund. Already opened a case at Paypal.
This is my store policy:
Fillers: Category # 3 = When you see *Medium to heavy play wear may have; scuffs/scratches/chips/nicks,
slight damage, or discoloration.* They must be considered fillers and are list
and price as so.(undetermined type). IN THIS CATEGORY, WE WILL ONLY REFUND MISSING
ITEMS. WE WILL NOT SEND ANY REPLACEMENT.
I wonder if I should refund and move on or go to the end of the Paypal case.
Will probably have a negative feedback anyways
Thanks
|
Sorry that you are faced with this frustrating situation!
I don't have experience on how Paypal would rule regarding item conditions,
but accepting a return with a refund is a fairly standard for online sales especially
if the buyer is paying return postage.
Don't forget that it is possible for buyers to fill a cart here without ever
being shown the item description via Easy Buy. For this reason, I only ever seller
filler bricks as a custom lot. You can accept that our system simply does not
enforce buyers to follow our personal terms, or enforce your own terms by
leaving (and likely taking) a negative feedback.
~Jen
|
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Author: | 1001bricks | Posted: | Apr 18, 2023 10:46 | Subject: | Re: Does a seller have to accept my return | Viewed: | 55 times | Topic: | Problem | |
|
|
Problem is:
* buyers don't read Store Terms,
* often Terms are too long to read,
* many people don't read English,
* nothing forces a buyer to read or agree Terms (like a check box to click
"I have understood".
| I wonder if I should refund and move on or go to the end of the Paypal case.
|
You should refund gracefully, especially if it's not worth starting a war
for this.
|
|
Author: | MillionBricks | Posted: | Apr 18, 2023 10:40 | Subject: | Re: Does a seller have to accept my return | Viewed: | 65 times | Topic: | Problem | |
|
| Hi!
I have precisely this kind of problem with a client, who bought a large number
of bricks filler well identified in my description at a ridiculous price. Now
he wants to be reimbursed because he considers the bricks not usable. he insists
on re-shipping me the briks and for a refund. Already opened a case at Paypal.
This is my store policy:
Fillers: Category # 3 = When you see *Medium to heavy play wear may have; scuffs/scratches/chips/nicks,
slight damage, or discoloration.* They must be considered fillers and are list
and price as so.(undetermined type). IN THIS CATEGORY, WE WILL ONLY REFUND MISSING
ITEMS. WE WILL NOT SEND ANY REPLACEMENT.
I wonder if I should refund and move on or go to the end of the Paypal case.
Will probably have a negative feedback anyways
Thanks
|
|
Author: | rtjepsen | Posted: | Apr 18, 2023 04:35 | Subject: | Re: “Parameter error” when trying to add image | Viewed: | 23 times | Topic: | Problem | |
|
| I had the same issue. However, once I changed the "Image Color" to Non
applicable, it loaded just fine.
|
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Author: | mandynicholls78 | Posted: | Apr 17, 2023 14:21 | Subject: | Re: can you help me join these! | Viewed: | 29 times | Topic: | Problem | |
|
| Brilliant, Thankyou. I will get one of those on order to try. I like the twin
claw option as that should fit better with my build design where im trying to
get 3 of these lights spaced across 10 stud width.
Mandy
In Problem, wyvern writes:
| I know you want a clip on the end, but depending on the build you're working
with, you can use this part:
and then maybe you can replace the bar or whatever it's supposed to clip
to with one of these parts:
Yes it actually does fit that last one! I've seen that combo before, but
I don't remember where. Whether it was in an official set or not, Stud.io
treats that connection like any other joint, so I would say it's perfectly
"legal"
|
|
|
Author: | wyvern | Posted: | Apr 16, 2023 18:15 | Subject: | Re: can you help me join these! | Viewed: | 51 times | Topic: | Problem | |
|
| I know you want a clip on the end, but depending on the build you're working
with, you can use this part:
and then maybe you can replace the bar or whatever it's supposed to clip
to with one of these parts:
Yes it actually does fit that last one! I've seen that combo before, but
I don't remember where. Whether it was in an official set or not, Stud.io
treats that connection like any other joint, so I would say it's perfectly
"legal"
|
|
|
Author: | LeeGo73 | Posted: | Apr 16, 2023 17:12 | Subject: | Re: can you help me join these! | Viewed: | 50 times | Topic: | Problem | |
|
| In Problem, mandynicholls78 writes:
| I would like to turn the clear plate around so it fits edge to edge, but as the
centres are both able to receive a stud they don't fit. Is there a stud to
stud joint? i cant use a bar as the bar with claw isnt long enough to go through
the grey to then hold the inverted clear. I need some form of claw on the back
hence the stud on the rear as its being mounted to a bar.
Thanks
Mandy
|
maybe these:
or
|
|
Author: | mandynicholls78 | Posted: | Apr 16, 2023 17:06 | Subject: | can you help me join these! | Viewed: | 123 times | Topic: | Problem | |
|
| I would like to turn the clear plate around so it fits edge to edge, but as the
centres are both able to receive a stud they don't fit. Is there a stud to
stud joint? i cant use a bar as the bar with claw isnt long enough to go through
the grey to then hold the inverted clear. I need some form of claw on the back
hence the stud on the rear as its being mounted to a bar.
Thanks
Mandy
|
|
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Author: | Nubs_Select | Posted: | Apr 15, 2023 11:21 | Subject: | Re: “Parameter error” when trying to add image | Viewed: | 24 times | Topic: | Problem | |
|
| In Problem, BricksOfFaith writes:
| I keep getting a “Parameter error” when trying to add an item image. Any help
will be appreciated. Thanks!
|
Make sure you are trying to add it for the correct category and it’s the correct
size
|
Author: | BricksOfFaith | Posted: | Apr 15, 2023 10:52 | Subject: | “Parameter error” when trying to add image | Viewed: | 70 times | Topic: | Problem | |
|
| I keep getting a “Parameter error” when trying to add an item image. Any help
will be appreciated. Thanks!
|
|
Author: | Whitten76 | Posted: | Apr 14, 2023 15:37 | Subject: | Re: Seller retaliation | Viewed: | 68 times | Topic: | Problem | |
|
| In Problem, Dino writes:
| Where did you buy and how did you pay?
|
I paid via Paypal. As the invoice was sent to me around 1am, I paid it when I
woke up that morning at 6. Thankfully the refund came through, so in the end,
I was able to be reimbursed, but the whole situation I feel was way more complicated
and ugly than it had to be. I honestly would have been happy paying for the incorrect
pieces, but really did need the pieces I originally ordered. When I mailed the
original pieces back, and the correct pieces were still not sent is when I started
to feel slighted.
|
|
Author: | jennnifer | Posted: | Apr 14, 2023 10:17 | Subject: | Re: Seller retaliation | Viewed: | 91 times | Topic: | Problem | |
|
| Sorry that this happened to you! It looks like you'd done your best to work
with what turned out to be a dishonest seller. If this had been my experience,
I would have cut my losses and run after:
| * Seller asked if I was keeping the 2 original doors.
|
Everything leading up to that moment was understandable and everything after
was unreasonable. With a seller like this, the best you can hope for is a refund
for the cost of the missing items. If you had filed a NSS, that's all the
seller must do to get out of the penalty.
Also, the reason listed for the cancellation does not matter so don't worry
about that. When they cancel, a seller chooses from a list of very arbitrary
reasons in a drop-down menu that have no effect whatsoever on the cancellation.
Your only option at this point is to leave appropriate negative feedback and
be prepared to take the hit in return. Keep your feedback and your response to
their feedback professional and factual. No one is going to hold retaliatory
feedback against you. The only hope for penalizing sellers like this is to pile
on the negatives.
Good luck!
~Jen
|
|
Author: | Dino | Posted: | Apr 14, 2023 10:08 | Subject: | Re: Seller retaliation | Viewed: | 62 times | Topic: | Problem | |
|
| Where did you buy and how did you pay? |
|
Author: | BrickDesignerNL | Posted: | Apr 12, 2023 09:05 | Subject: | Re: U C sets - wrong dimensions for shipping | Viewed: | 46 times | Topic: | Problem | |
|
| How can we make this s feature request / change requests for BrickLink?
Because when reading https://www.bricklink.com/help.asp?helpID=102 is says:
[Quote]
Used Sets - The set has been opened, inner bags are no longer intact and
or was previously built. If the parts do show excessive wear, discoloration,
excessive scratches, other marks, etc. this should be noted, as well.
Complete - Set contains all parts necessary to build all of the models
(including alternate models) in the instructions but does not have to contain
the original box/packaging and/or extra parts. If the set is missing instructions,
the description must state so. If the set did not come with instructions then
the set should include all parts listed in the picture inventory which is located
on the box or bucket. The set must include all original stickers used on the
model either still on the sticker sheet or applied.
[/Quote]
So it would be great if we can check/uncheck that it should be counted as "same
volume as parted out set" vs "same volume as original box".
|
|
Author: | peregrinator | Posted: | Apr 12, 2023 08:46 | Subject: | Re: U C sets - wrong dimensions for shipping | Viewed: | 37 times | Topic: | Problem | |
|
| Make sure this setting is checked under Settings Management Store / Inventory
Options, then manually adjust the items in your inventory:
|
|
|
Author: | pcthurman | Posted: | Apr 12, 2023 08:34 | Subject: | Re: U C sets - wrong dimensions for shipping | Viewed: | 32 times | Topic: | Problem | |
|
| In Problem, BrickDesignerNL writes:
| I'm selling my old used sets, without box, with instructions.
The sets are marked as used condition and complete.
So there is no original LEGO box.
When a buyer adds a set that can easily be fit into an envelope, BrickLink still
assumes the size of the original box as shipping size. As a result it automatically
over estimates the real shipping costs and assumes a package.
As a result people won't buy or are paying more for shipping then real costs,
which is illegal in our country.
How can I fix this? How can I let BrickLink handle the used sets without box
as having the same volume as the lose parts? So having the same shipping costs
and volume as if people would add all parts separately to the shopping chart?
Thank you,
|
You will have to manually change each weight in order for it to calculate the
correct shipping costs. This has been discussed on the forum before but I could
not find the post.
Cass T
|
|
Author: | BrickDesignerNL | Posted: | Apr 12, 2023 08:11 | Subject: | U C sets - wrong dimensions for shipping | Viewed: | 67 times | Topic: | Problem | |
|
| I'm selling my old used sets, without box, with instructions.
The sets are marked as used condition and complete.
So there is no original LEGO box.
When a buyer adds a set that can easily be fit into an envelope, BrickLink still
assumes the size of the original box as shipping size. As a result it automatically
over estimates the real shipping costs and assumes a package.
As a result people won't buy or are paying more for shipping then real costs,
which is illegal in our country.
How can I fix this? How can I let BrickLink handle the used sets without box
as having the same volume as the lose parts? So having the same shipping costs
and volume as if people would add all parts separately to the shopping chart?
Thank you,
|
|
Author: | pcthurman | Posted: | Apr 10, 2023 13:15 | Subject: | Re: Emptying shopping carts | Viewed: | 21 times | Topic: | Problem | |
|
| In Problem, Avery writes:
| How can I empty shopping carts from stores that are closed?
I filled up carts in several stores (without placing the orders) that are now
closed.
Thanks
|
Go into your cart. Choose and view an order. At the bottom on the left side is
a garbage can. Click it and it will empty your cart.
Cass T
|
Author: | Avery | Posted: | Apr 10, 2023 12:50 | Subject: | Emptying shopping carts | Viewed: | 72 times | Topic: | Problem | |
|
| How can I empty shopping carts from stores that are closed?
I filled up carts in several stores (without placing the orders) that are now
closed.
Thanks
|
Author: | 1001bricks | Posted: | Apr 6, 2023 13:06 | Subject: | Re: I can’t contact someone who contacted me? | Viewed: | 32 times | Topic: | Problem | |
|
| In Problem, SylvainLS writes:
| In Problem, 1001bricks writes:
| In Problem, zorbanj writes:
| Click the "Contact" button (see attached). But, why would you deal with
someone who stop listed you?
|
Yep, that's the good question!
|
“I want to do business with you but I don’t want you to do business with me”
is indeed awkward.
|
Which is why I never bought from you, ah!
|
|
Author: | SylvainLS | Posted: | Apr 6, 2023 13:01 | Subject: | Re: I can’t contact someone who contacted me? | Viewed: | 29 times | Topic: | Problem | |
|
| In Problem, 1001bricks writes:
| In Problem, zorbanj writes:
| Click the "Contact" button (see attached). But, why would you deal with
someone who stop listed you?
|
Yep, that's the good question!
|
“I want to do business with you but I don’t want you to do business with me”
is indeed awkward.
Maybe the potential buyer should have looked at their stop list before
|
Author: | 1001bricks | Posted: | Apr 6, 2023 12:53 | Subject: | Re: I can’t contact someone who contacted me? | Viewed: | 33 times | Topic: | Problem | |
|
| In Problem, zorbanj writes:
| Click the "Contact" button (see attached). But, why would you deal with
someone who stop listed you?
|
Yep, that's the good question!
|
Author: | zorbanj | Posted: | Apr 6, 2023 12:15 | Subject: | Re: I can’t contact someone who contacted me? | Viewed: | 34 times | Topic: | Problem | |
|
| Click the "Contact" button (see attached). But, why would you deal with
someone who stop listed you?
In Problem, legoranger00 writes:
| Someone sent me a message saying their interested in my 40 bin organizers I’m
trying to sell, but I can’t message them back because they’ve put me on their
stop list. How am I suppose to do business with someone that put me on their
stop list?
|
|
|
|
Author: | legoranger00 | Posted: | Apr 6, 2023 12:07 | Subject: | Re: I can’t contact someone who contacted me? | Viewed: | 33 times | Topic: | Problem | |
|
| In Problem, UTLF writes:
| If you visit their store and use the message function on the store page, you'll
be able to send them a reply
|
Thanks for the help. I tried it and the message was sent. Now I just wait for
a reply.
|
Author: | wildchicken13 | Posted: | Apr 6, 2023 10:59 | Subject: | Re: I can’t contact someone who contacted me? | Viewed: | 40 times | Topic: | Problem | |
|
| Stoplisting a member does in fact block messages from them through the normal
BrickLink contact feature, and it has been this way for some time. However, they
can still send messages via the blue contact button on your store page.
|
|
|
Author: | crazylegoman | Posted: | Apr 6, 2023 10:54 | Subject: | Re: I can’t contact someone who contacted me? | Viewed: | 43 times | Topic: | Problem | |
|
| In Problem, legoranger00 writes:
| Someone sent me a message saying their interested in my 40 bin organizers I’m
trying to sell, but I can’t message them back because they’ve put me on their
stop list. How am I suppose to do business with someone that put me on their
stop list?
|
I thought being on someone's stop list only prevented you from buying something
from that member's shop. I just looked up stop lists in the Help center,
and it doesn't mention anything about blocking messages from someone who
is stop listed. Maybe Bricklink worked that function in without telling us?
David
|
|
Author: | legoranger00 | Posted: | Apr 6, 2023 10:40 | Subject: | I can’t contact someone who contacted me? | Viewed: | 96 times | Topic: | Problem | |
|
| Someone sent me a message saying their interested in my 40 bin organizers I’m
trying to sell, but I can’t message them back because they’ve put me on their
stop list. How am I suppose to do business with someone that put me on their
stop list?
|
|
Author: | Akir | Posted: | Mar 31, 2023 13:32 | Subject: | Re: Verifizierung | Viewed: | 26 times | Topic: | Problem | |
|
| In Problem, Patschie writes:
| Hallo ich habe folgendes Problem ich bin grade bei der verifizierung bei Schritt
2 wo ich was in mein Inventar hinzufügen muss da wollte ich das Set 21044 als
ganzes hinzufügen also bon ich auf Artikel hinzufügen gegangen habe Set angeklickt
und wenn ich dann auf einreichen klicke passiert einfach nix igal wie ich das
wende und drehe.
Hat da wer eine Idee woran das liegen kann ? Oder bin ich einfach nur zu blöde
|
Ich bin nicht sicher wo Du klickst - wenn Du im Katalog das Set aufrufst, findest
Du rechts neben dem Bild einen Punkt "Add to my Store Inventory" (bin
nicht sicher wie's auf deutsch heisst, sorry!). Da drauf musst Du klicken,
dann kommt eine Seite, in der Du alle Infos eingeben kannst - Verkaufspreis,
Anzahl auf Lager, Zustand ...
Dann ganz unten auf "Review Item" und bestaetigen, und es sollte in Deinem
Shop drin sein.
Auf die Dauer wird dann eine Inventar-Verwaltungs-Software wie Brickstock interessant,
damit geht's einfach schneller, aber fuer den Anfang sollte die Methode mit
jedem Set oder Teil im Katalog klappen.
Alles Gute mit Deinem Shop!
Patrick
|
|
Author: | Patschie | Posted: | Mar 30, 2023 13:55 | Subject: | Verifizierung | Viewed: | 73 times | Topic: | Problem | |
|
| Hallo ich habe folgendes Problem ich bin grade bei der verifizierung bei Schritt
2 wo ich was in mein Inventar hinzufügen muss da wollte ich das Set 21044 als
ganzes hinzufügen also bon ich auf Artikel hinzufügen gegangen habe Set angeklickt
und wenn ich dann auf einreichen klicke passiert einfach nix igal wie ich das
wende und drehe.
Hat da wer eine Idee woran das liegen kann ? Oder bin ich einfach nur zu blöde
|
|
Author: | peregrinator | Posted: | Mar 24, 2023 13:59 | Subject: | Re: Store not opening? | Viewed: | 46 times | Topic: | Problem | |
|
| In Problem, Nubs_Select writes:
| In Problem, BricksOfFaith writes:
| It also does the same thing to other stores, including yours
|
Try closing all bricklink tabs and then clearing browser cache and cookies and
then exit your browser and then open them again
|
I would try it in an incognito window first (without logging in)
|
Author: | Nubs_Select | Posted: | Mar 24, 2023 13:53 | Subject: | Re: Store not opening? | Viewed: | 23 times | Topic: | Problem | |
|
| In Problem, BricksOfFaith writes:
| It also does the same thing to other stores, including yours
|
Try closing all bricklink tabs and then clearing browser cache and cookies and
then exit your browser and then open them again
|
Author: | BricksOfFaith | Posted: | Mar 24, 2023 13:48 | Subject: | Re: Store not opening? | Viewed: | 22 times | Topic: | Problem | |
|
| In Problem, Nubs_Select writes:
It works on my iPhone.
|
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