Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | zorbanj  | | Posted: | Apr 26, 2024 08:50 | | Subject: | Re: parts in non existent colors deleted | | Viewed: | 49 times | | Topic: | General | |
| I wouldn't relist that part without permission, and I doubt you'll get
permission to sell a part like that on a site owned by TLG.
You should easily be able to sell it elsewhere though.
In General, adpb writes:
| | In General, jennnifer writes:
| | In General, adpb writes:
| | The part I listed was" Minifigure, Shield Circular Ridged Face with Stud"
Item No: 3876 in Trans neon green.
It is not from PAB. That was just an example to show that there are also legit
ways to get unreleased lego parts.
I bought the part from bricklink my self in 2014.
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I think the point is that even if you bought the part here a decade ago, who
is to say that that seller's source was legitimate?
~Jen
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The part has been retired for 30 years. This is 99.9% sure just a test part that
escaped the factory.
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| Author: | zorbanj | | Posted: | Apr 24, 2024 13:15 | | Subject: | Re: Buyers Spend Limit | | Viewed: | 46 times | | Topic: | General | |
| In General, popsicle writes:
Thanks, didn't know that was there, I cancelled my reply.
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| Author: | zorbanj | | Posted: | Apr 24, 2024 09:25 | | Subject: | Re: What would you do? | | Viewed: | 47 times | | Topic: | Problem Order | |
| In Problem Order, Gaston.La.Brick writes:
| | I sold and shipped an old classic Space set. The set was in good condition when
shipped. The buyer reports three problems:
1. One part is bent (hinge plate).
2. One plate 4 x 6 is broken (really: in two halfs!)
3. The one minifig in the set (classic space figure) has a cracked arm.
He asks to ship it back and get his money back.
I understand his frustration: a small'ish set with three defects is not good.
But I just didn't see the problems when shipping. Still my fault obviously,
but definitely not by intent.
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Or the buyer is lying, and trying to replace broken parts with the good parts
you sent. Was the packaging damaged? The box would have to be crushed for 1 and
2 to occur. I suppose #3 is possible if you sent it without noticing the crack.
| | I would rather suggest to send replacement parts:
1. Send a replacement part
2. Send a replacement part
3. Send a replacement arm (not the whole minifig)
Would you consider this a good solution?
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Only if you ask the buyer and they agree to it. Sending the replacement arm is
risky, the buyer might crack the torso.
| | If the buyer would persist in sending the set back, how would you handle it?
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Depends on whether or not you think the buyer is being honest.
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| Author: | zorbanj | | Posted: | Apr 24, 2024 09:11 | | Subject: | Re: How does USPS even operate? A short rant. | | Viewed: | 69 times | | Topic: | Shipping | |
| The post office is right when they told you after it leaves the US it's out
of their hands. That's always been the case. Your package probably got stuck
in customs.
These tracking sites oftentimes have additional/different information than the
USPS ste, especially for international orders:
https://www.17track.net/en
https://parcelsapp.com/en/tracking/
https://www.ship24.com/
https://www.trackmyshipment.co/shipment-tracking
Enter the tracking number for the Netherlands order and see what pops up.
In Shipping, kzinti writes:
| | Received a high dollar order on Feb 10th. Pulled, Packed, Invoiced, Paid, Posted
all in about 24 hours. Post office received package on Feb 11th. As it's
an international shipment, it goes through the Chicago International Distribution
Center on the evening of Feb 16th. Then it basically disappears until April 12th.
No one knows where it went, how it got there, what cruise line it detoured through,
nothing. Here's what the time interval looks like on the USPS tracking page
looks:
- Processed Through USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
February 16, 2024, 7:43 pm
- Processed Through Facility
NETHERLANDS
April 12, 2024, 9:46 pm
Did they travel through the Bermuda triangle? Where did it go? I cannot express
the amount of appreciation I have for an understanding customer who paid so much
for this order, and then patiently waited almost two months for a tracking update
from USPS. TWO MONTHS! It's almost like the postal service is purposefully
trying to kill off international business opportunities. First with huge price
jumps, then with a decreased level of service that borders on apathy.
The postal service told me that after it leaves the US there's not a lot
they can do, 'it's out of our hands'. Why offer tracking at all when
it's of little use? And when I asked them about filing a case for a missing
package, they tell me that it has to be missing at least 60 days before I can
file as a missing package. Insane, absolutely insane. Going to send a Christmas
box of dog poop to Mr DeJoy... through Fedex.
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| Author: | zorbanj | | Posted: | Apr 23, 2024 16:43 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 52 times | | Topic: | Buying | |
| Good question, I reported him weeks ago, looks like I wasted my time.
In Buying, TheBrickGuys writes:
| |
WOW! That guy is a scum artist. Why is he still open?
Jim.
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| Author: | zorbanj | | Posted: | Apr 23, 2024 15:37 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 37 times | | Topic: | Buying | |
| Don't know how I originally came across the seller, but I reported him weeks
ago and his store is still open.
In Buying, sickofthis88 writes:
| | Honestly, before buying anything I check the complaints. If they had a couple
and it's been over a year, ok, everyone makes a mistake. BUT 12 in the last
year? That is a red flag.
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| Author: | zorbanj | | Posted: | Apr 23, 2024 00:10 | | Subject: | Re: Fees | | Viewed: | 45 times | | Topic: | Shipping | |
| In Shipping, justwright writes:
| | Does anyone know if you can report a store for charging excess fees. i found
a store that charges 10 percent of your order plus an additional 75 cents. needless
to say, i will avoid that store for any purchase.
|
You could try, but i don't think 10% is going to be deemed excessive. I have
seen stores that charge a nominal amount for parts + a gigantic "handling
fee" shut down for fee avoidance (BL fees are not charged on shipping).
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| Author: | zorbanj | | Posted: | Apr 22, 2024 10:17 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 58 times | | Topic: | Problem Order | |
| https://www.bricklink.com/help.asp?helpID=110
How to Complete a Non-Shipping Seller Alert:
Go to the Problem Order page and select an option to cancel the order. This option
will appear two weeks after initiating the Non-Shipping Seller Alert.
In Problem Order, Mkwill96 writes:
| | Hi, I am having an issue with a seller that does not respond to any of my messages
and is refusing to ship the order after payment. It has been a month since payment
was made and seller constantly lies about shipping dates, says they'll be
shipped in 2 days only to delay it and not respond to me after. On one of the
orders I've cancelled he's said that he's initiated a refund, it
has been 2 weeks since and I haven't received my money back so I contacted
my bank, only to be told that no refund was initiated.
I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
These orders are about £2.5k in total and I really need some advice and guidance
on what to do here. Any help is appreciated, many thanks!
Seller 'Collectabrick'
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| Author: | zorbanj | | Posted: | Apr 19, 2024 09:31 | | Subject: | Re: Is dropshipping allowed? | | Viewed: | 68 times | | Topic: | Help | |
| In Help, Shintaku writes:
| | I received an order from a recurring customer.
This time, the order has a different shipping address, a different name, and
the buyer says it is a gift and I should not specify any price or add any invoice
or bill to the envelope.
I clearly sense a dropshipping case here.
Is it allowed on bricklink?
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Yes, it is allowed. If it is a dropshipper, you may get a nice repeat customer.
Also, just because the buyer's info is different doesn't automatically
make it a dropship. It could be a seller short of parts on an order who wants
you to ship the missing parts directly to their customer.
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| Author: | zorbanj | | Posted: | Apr 19, 2024 09:25 | | Subject: | Re: Rubber belt ID | | Viewed: | 28 times | | Topic: | Catalog Identification | |
| In Catalog Identification, WildBricks writes:
| | I'm always nervous when trying to list these. This feels much thicker than
all the other bands I've listed, its 2 mm thick so I'm not sure if it
is LEGO at all. Is it either of these or some other part?
|
I never list these unless they are new or came off a pre-assembled set. These
and capes.
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| Author: | zorbanj | | Posted: | Apr 19, 2024 09:23 | | Subject: | Re: Help desk not responding | | Viewed: | 35 times | | Topic: | General | |
| In General, 1001bricks writes:
| |
But too bad we're not paid for posts in forum; I'd be wealthy 
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Yes!
Too bad more users don't post here. I think most of the userbase doesn't
know that the forum exists and I wish BL would highlight it more.
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| Author: | zorbanj | | Posted: | Apr 18, 2024 09:46 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 28 times | | Topic: | Problem Order | |
| If your accountant is of no help with this, PM me.
In Problem Order, WildBricks writes:
| |
The initial order payments went through BL's payment system. It is only the
add-on/2nd batch orders that they have had to pay directly for. We are talking
less than $10 USD in sales tax. I have attempted to pay BL for the outstanding
amounts. I have broken down the $$ amounts, given a list of the order id's,
requested help, sent messages with subject line: I OWE YOU MONEY. What else am
I supposed to do? I have asked for help. I am in NO WAY attempting to defraud
anyone.
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| Author: | zorbanj | | Posted: | Apr 18, 2024 09:43 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 25 times | | Topic: | Problem Order | |
| In Problem Order, Stellar writes:
| | | |
The only solution we have been able to work out is for me to email my buyer my
direct paypal link and take payment that way, then we can at least move forward
with getting their parts to them.
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This is TAX fraud, try to get a friend customer with you that can help solve
the way you process a local pickup order trying things, there is a correct way
that works.
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Maybe there's a language barrier at play here, but this is not tax fraud.
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| Author: | zorbanj | | Posted: | Apr 16, 2024 20:20 | | Subject: | Re: Pay to sort | | Viewed: | 42 times | | Topic: | Help | |
| Anyone who knows about BL will skim off the good pieces and keep them.
In Help, The_Boyz_Bricks writes:
| | Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.
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| Author: | zorbanj | | Posted: | Apr 16, 2024 14:13 | | Subject: | Re: Help desk not responding | | Viewed: | 42 times | | Topic: | General | |
| In General, Swatson217 writes:
| | I finally sent an email to Lego corporate asking them to address this situation.
Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.
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Or, corporate will conclude that the BL fees charged are too low and raise them
to "improve" service.
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| Author: | zorbanj | | Posted: | Apr 16, 2024 14:11 | | Subject: | Re: Help desk not responding | | Viewed: | 41 times | | Topic: | General | |
| In General, uticabrix writes:
| |
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service. 
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You have ~ $20,000 of Bricklink sales per month?
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| Author: | zorbanj | | Posted: | Apr 16, 2024 11:55 | | Subject: | Re: Which set is this? Part 2 | | Viewed: | 57 times | | Topic: | Searching | |
| https://www.bricklink.com/catalogIn.asp
In Searching, HenkdeBerg writes:
| | Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
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| Author: | zorbanj | | Posted: | Apr 16, 2024 10:14 | | Subject: | Re: Store suspended - Fees | | Viewed: | 51 times | | Topic: | Help | |
| Thank you.
In Help, Dino writes:
| | Wow! That's a very helpful answer!
In Help, zorbanj writes:
| | This is the one bill I pay immediately, as soon as I receive it.
In Help, gizmocom writes:
| | Hi everyone,
My store has been suspended for non-payment of fees. I was away and missed the
deadline (stupid I know!). Payment has now been made.
Anyone know how long it takes to re-open? I have contacted the helpdesk but no
reply as yet and I realise it's my fault but need to get back to selling
again!
Many thanks,
Darren
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| Author: | zorbanj | | Posted: | Apr 16, 2024 09:23 | | Subject: | Re: Store suspended - Fees | | Viewed: | 71 times | | Topic: | Help | |
| This is the one bill I pay immediately, as soon as I receive it.
In Help, gizmocom writes:
| | Hi everyone,
My store has been suspended for non-payment of fees. I was away and missed the
deadline (stupid I know!). Payment has now been made.
Anyone know how long it takes to re-open? I have contacted the helpdesk but no
reply as yet and I realise it's my fault but need to get back to selling
again!
Many thanks,
Darren
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| Author: | zorbanj | | Posted: | Apr 15, 2024 15:26 | | Subject: | Re: To open a box or not? | | Viewed: | 59 times | | Topic: | Selling | |
| In Selling, NikisNiche writes:
| | I have a bunch of sets that I plan to sell. A few of them (I think) got water
damage to the box. The sets are still sealed. One end of the box is kind of crushed,
and my guess is that it got a bit wet and then the weight of the rest of the
box made it get crushed. So I am leaning towards opening the box to confirm the
instructions aren't messed up, so that I can disclose that when I sell it.
But then again, I hate to break the seal of the box. What would you do? (They
are big sets - Disney castle, Big Ben, and Ghostbusters firehouse.)
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Stickers, electronic components and cloth can also be damaged by water. You might
also have mold on the instructions and/or inside of the box. Lastly, there could
be bugs that were attracted by the water and died in there.
I would open the box up and see what you're dealing with. If I were looking
for a New In Box set I wouldn't buy one with water damage unless the price
reflected it. You could always list it as New, Complete instead of New, Sealed:
https://www.bricklink.com/help.asp?helpID=102
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