BrickLink Discussion Forum

When a buyer requests for an enveloppe shipment I pack the part(s) in a 2 cm
thick cardboard sheet. I cut out the shape of the LEGO part. Additionally I use
5 cm wide tape to strengthen the ouside of the enveloppe.

I think this has helped me te get many compliments from buyers.

Hope this could help someone.

In Shipping, jennnifer writes:

In Shipping, drskyscraperx4 writes:

Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.

Large envelope, by definition, does through the machines with rollers. It is
for paper products and not for LEGO.

It's not the thickness of the package rule you are breaking, it's the
presence of a rigid object.

Jen

Author:

StonesHeart

Posted:

Nov 13, 2021 09:40

Subject:

Re: Medieval Legoland Sets found !

Viewed:

48 times

Topic:

In Price Guide, Clafeuille writes:

Hello,

I am the kind of lucky person who have found all this treasure…
Everything is complete, in very very good condition with manual.

Don’t really know what to do, how estimate all of this…
Can anyone help me how deal with that ?

Thanks,
Mathieu from France

Getting a sellers account here will be quite a challenge. Perhaps use some auction
website like Catawiki? You should get a good price there.

Good luck selling it!

Author:

StonesHeart

Posted:

Nov 5, 2021 05:18

Subject:

Re: Can someone help identify this?

Viewed:

62 times

Topic:

Modulex

And although maybee not the right place, but also on Brickowl (sorry, cannot
make a link here) you will find prices.

In Modulex, StonesHeart writes:

Did you already see this?: https://brickipedia.fandom.com/wiki/Modulex

In Modulex, Lego4545 writes:

Hello
I hope this is the right place to ask this.
I recently found these Lego Modulex and was looking for information if anyone
can help that would be great. I believe they are part Mx1141M The box is unopened
and i have included pictures. I have had no luck finding info or pictures that
match these boxes. i was wondering when they were made? How much are they worth?
anything.
I know they are 4x1 white bricks one box is opened.
Thank you

Author:

StonesHeart

Posted:

Nov 5, 2021 05:15

Subject:

Re: Can someone help identify this?

Viewed:

60 times

Topic:

Modulex

Did you already see this?: https://brickipedia.fandom.com/wiki/Modulex

In Modulex, Lego4545 writes:

Author:

StonesHeart

Posted:

Oct 5, 2021 14:51

Subject:

Re: negative feedback

Viewed:

52 times

Topic:

Help

Ouch...hurts. There will always be one bad buyer. And you will likely meet another.

With what you said you did all you could do really.

perhaps only not let
it get to you so much, but I am not sure. And as an answer to your question:
I would not react in public, every reaction could be explained in a bad way.
I, at least, cringe when I see sellers give a defensive reaction/explanation
to a negative feedback.

In Help, Great123 writes:

I don't want this money so i will refund them anyway ....

Author:

StonesHeart

Posted:

Oct 5, 2021 13:58

Subject:

Re: negative feedback

Viewed:

78 times

Topic:

Help

Would you be able to provide more info?

Was it a tracked parcel? Do you have proof of shipment? How did you communicate?
What do you think you did wrong? Did you place yourself in the buyers shoes?
etc etc

Regards,
Marco

In Help, Great123 writes:

Hi

I received negative feedback because buyer never received the order. I offered
full refund. How can I comment on his/her feedback ? Basically I was called liar

Author:

StonesHeart

Posted:

Oct 4, 2021 15:13

Subject:

Re: Seller cancels order without communicating

Viewed:

70 times

Topic:

Buying

"The Positive Feedback percentage value is absolutely meaningless, even for
buyers,
since it only goes down to about 95% for the worst of the worst sellers until
they eventually get closed down for collecting too many completed NSS alerts.

Are you sure about this? I have seen lower percentage sellers.....

Please make sure you state the truth and nothing but the truth.

In Buying, MrPetovan writes:

The Positive Feedback percentage value is absolutely meaningless, even for buyers,
since it only goes down to about 95% for the worst of the worst sellers until
they eventually get closed down for collecting too many completed NSS alerts.

Additionally, a perfect 100% score doesn't tell you much more than 99% as
buyers regularly leave bad faith Negative feedbacks or good faith Neutral
feedbacks, so any store with more than a hundred orders is likely to have a less
than perfect feedback score even if they are beyond reproach.

That said, in this case I would say "no harm no foul". You didn't spend any
money and you can't order the parts from them anymore, so I'd suggest
you to move on like you initially intended to.

In Buying, eileenkeeney writes:

I had been waiting for an invoice for over a week, and when I checked on the
order this morning I saw it was cancelled. The reason is "System Problem".
Then I checked the sellers inventory to see if the parts had been relisted, and
saw that the parts I most wanted were not relisted

Seller might just be unorganized and didn't have the parts, in which case
canceling is what I would have opted for had they asked me. But no communication?

I could leave feedback, but probably won't. It is not as if the seller has
a good feedback record anyway, and had it not been for those few rare parts I
likely would not have placed an order with them. I kept the order small (under
my risk limit).

Would other folks leave any feedback in this case, maybe a neutral? Even a neutral
goes against positive percent, which is what buyers first see.
I am not sure how many buyers look deeper.

Seller is not in an English speaking country, so lack of communication could
really be just a language problem.

Author:

StonesHeart

Posted:

Oct 4, 2021 14:04

Subject:

Re: (Cancelled)

Viewed:

101 times

Topic:

General

** CLOSED **

In General, Leftoverbricks writes:

(Cancelled)

Author:

StonesHeart

Posted:

Oct 4, 2021 05:06

Subject:

Re: Internationaal Verzenden

Viewed:

35 times

Topic:

LANG Nederlands

Hi Alexander,

Het hangt er sterk vanaf welke koper het is en om welke prijs het gaat.

Alles boven de +/- 100 euro, zeker met tracking (en verzekerd bij een nieuwe
koper).
Iemand met een lang track-record en vele positieve reviews, dan geloof ik het
wel.

Ik verstuurde zelfs al met briefpost naar India. Met positief resultaat.

Hoop dat je er iets aan hebt.

Groetjes,
Marco

In LANG Nederlands, TempleOfBricks writes:

Zijn hier verkopers die enkel en alleen verzenden met Track and Trace voor internationale
orders??

Groeten
Alexander

Author:

StonesHeart

Posted:

Sep 21, 2021 15:42

Subject:

Re: Expensive shops

Viewed:

79 times

Topic:

So bottomline. You lost time and you feel that is because someone else is not
using the system right.

Your solution: just mention one of those shops and hang them on the highest tree
as a gossiping example.

Please do not and think better or count to ten next time.

In Price Guide, Daves writes:

Thanks, Tracyd!

I'll leave my post up, whatever accusations are inferred, since there is
nothing wrong with citing a particular shop as an example of how to run a business,
whether looking for tips/advice, or questioning methodologies. By all means,
I'd recommend any shop fully for buyers that don't mind paying (a lot)
more if they have lots of things on your Wanted List. And that seller has glowing
reviews, so he's obviously doing something right.

I just happen to think what he's doing to the price guide is wrong. Or at
least, more wrong than right.

The business of overpricing in order to fish for suckers generally seems (at
least, so far here) like a fairly divisive topic and I understand both sides
of what is already a very interesting conversation. I agree that sold items might
carry a better reflection of average market value, but I also agree that the
price itself isn't the only variable to consider; location & condition are
also huge factors for buyers.

Oh, well. It is what it is, which is too bad. I mean, I don't mind doing
a little extra research for a $50-$150 storm trooper, but it'd be nice while
adding 500 new lots if I didn't have to furiously research every 1x2 brick
or 1x4 plate with potential values between zero cents and ten bucks!

--Dave

In Price Guide, Tracyd writes:

And why are your thoughts more important than theirs? I don't like you accusing
them. I feel that you should remove your post.

Everyone is entitled to their thoughts and feelings and just because you don't
agree with them doesn't mean they shouldn't be expressed.

In Price Guide, StonesHeart writes:

Thoughts? To be fair I do not like you "accusing" and posting a shops name just
like that.

I think you should remove your message.

Regards,
Marco

Author:

StonesHeart

Posted:

Sep 21, 2021 15:25

Subject:

Re: Expensive shops

Viewed:

67 times

Topic:

True, everyone can have their opinion.

But voicing this opinion has no need to mention any other shops name.

The right for voicing your opinion ends where you step on someone elses rights.

It is just common sense really, give it a thought.

In Price Guide, Tracyd writes:

Thoughts? To be fair I do not like you "accusing" and posting a shops name just
like that.

I think you should remove your message.

Regards,
Marco

In Price Guide, Daves writes:

I haven't really looked too deeply into this, but is there anything the community
(or admin) can do about shops that overcharge, thereby screwing up the price
guide?

A good example is: https://store.bricklink.com/Binobrick

Check out some of those prices, sheesh. Fifty bucks for a dark tan bush.

I get it, if you charge $1,000 for a lemonade at your roadside stand, you only
have to sell one lemonade and you're done for the day. That's the wonderfulness
of the free market. But I really feel like people on the extreme high end of
the bell curve should experience some level of administrative curtailing in order
for the rest of us to figure out fair pricing for their customers.

Thoughts?

Author:

StonesHeart

Posted:

Sep 21, 2021 15:03

Subject:

Re: Expensive shops

Viewed:

90 times

Topic:

Thoughts? To be fair I do not like you "accusing" and posting a shops name just
like that.

I think you should remove your message.

Regards,
Marco

In Price Guide, Daves writes:

Author:

StonesHeart

Posted:

Sep 20, 2021 06:29

Subject:

Re: Pleae BL, no more Wild West!

Viewed:

41 times

Topic:

Buying

@Llewyn,

Are you sure people add all those costs in the way you mention?

I believe the calculation system just chooses 1 additional cost line and that
is the cheapest one for the customer.

Or perhaps I did not understand you correct? In that case can you explain how
sellers would do that?

In Buying, Llewyn writes:

Yeah, but you're adding those into your shipping costs, which is right because
they are part of your cost of shipping. What you're not doing, or suggesting
or endorsing, is what the OP was complaining about: having a shipping cost, plus
a separate "order processing cost", plus a payment processing cost, plus a separate
per-lot charge or small order charge, plus... ad infinitum as a small number
of stores here do. It's clear that some sellers do that to reduce the apparent
cost of their parts for search purposes.

In Buying, yorbrick writes:

Yes, that is what I do. Envelopes, and to some extent gas money, etc are a fixed
cost and so are better added to the shipping cost rather than to the base prices
of parts.

Author:

StonesHeart

Posted:

Sep 20, 2021 06:15

Subject:

Re: Pleae BL, no more Wild West!

Viewed:

37 times

Topic:

Buying

Hi All,

Just curious to know how it is for you.

80% of orders I would not need insurance of any kind. Just a couple of positive
reviews.
20% of orders I would want to have insurance because of value and/or unknown
seller combination.

This means for 80% I would be happy with IBAN. Which helps buyers to lower their
costs, because I recharge Paypal fees.

How would this be for you?

In Buying, LegoLDK writes:

IBAN is often presented as a fee free alternative to PayPal. But people need
to be aware that it is a direct money transfer from the buyer's account to
the seller's account. If there is a problem with the order there is no way
to claim that money back if the seller does not agree to give it back. It's
like posting cash through someone's letterbox.

In other words if everyone used IBAN the site would be flooded with scam sellers.
It may be fee free, but it is not risk free. What PayPal should do is make it
clear that the fees pay for something other than just profit. Anyone who has
filed a successful PayPal claim will know what that fee paid for.

Offer multiple payment methods, with different prices and spell out exactly what
risks/benefits they come with. Then buyers can choose which method suits them
best.

In Buying, S_H_M writes:

Here in Europe buyers can pay by IBAN which is fee free. By charging the paypal
fee, buyers are aware that there is that fee, that that service isn't free.

Author:

StonesHeart

Posted:

Sep 12, 2021 11:39

Subject:

Re: Not sure

Viewed:

36 times

Topic:

Catalog Identification

Hi!

Can you please add a photo?

And perhaps as a different type of advice, perhaps try Google Lens.
It is a really helpfull app on your phone.

It can determine what piece of Lego it is.

Regards,
Marco

In Catalog Identification, northsouth93 writes:

Hi does anybody know what this parts is please? I’m struggling to think what
it could be. Thank you.

Author:

StonesHeart

Posted:

Sep 5, 2021 14:46

Subject:

Re: Identify please

Viewed:

34 times

Topic:

Help

HI!

Perhaps a help to you and others. There is Google Lens, it is a great app for
you phone. With this app you take a photo of an item and than Google searches
for that item.

In this case I even got a spot-on reply with your uploaded photo.

Hope this helps you for next time. Give it a try!

Regards,
Marco

In Help, Statentkt writes:

Marked Lego but no idea what it is, it’s quite heavy

Author:

StonesHeart

Posted:

Aug 15, 2021 15:22

Subject:

Re: Garage harley davidson

Viewed:

76 times

Topic:

LEGO products

Do you mean this? - https://www.brothers-brick.com/tag/fat-boy/

In LEGO, Valestrom writes:

Hello, i am searching the garege of harley davidson! Do you know if it exsiste?
Thanks

Author:

StonesHeart

Posted:

Aug 15, 2021 11:13

Subject:

Re: Quote Requests

Viewed:

38 times

Topic:

Selling

Basically you could say that everything has it's price. A high quote, perhaps
with insurance, could be another way.

If the buyer still wants it, very good. When the buyer does not want it, also
good.

Does this make sense and did I understand you correctly?

Regards,
Marco

In Selling, cosmicray writes:

Quote requests are normally used to supply shipping costs, when the seller is
not configured for IC. I do not wish to ship via freight forwarders, where the
final destination address is opaque. I asked the Help Desk how to achieve this,
and they suggested I use Quote Request to manually filter out the orders destined
to freight forwarders. While not being especially pleased with this way of doing
it, I am looking into it (and reading). On this page ...
https://www.bricklink.com/help.asp?helpID=2437

there are two items under Additional Information, that leave me with a pause.

The first ...

You are not obligated to hold the item(s) for the buyer, but please respond within 3 business days of receiving a quote request. If no action has been taken within 3 business days, the quote will automatically cancel.

The second ...

Both buyer and seller required to respond to quote requests / issued quotes within 3 business days (weekends are not included). Holidays are counted as business days unless they fall on the weekend. Time-tracking is based on BrickLink’s website time (EST), and quote data will be purged from the server after 1 month.

Then at the bottom ...

Canceled: There are 3 possible cases that a quote would be canceled:
The seller did not provide a quote within 3 business days.
The buyer/requester did not take any action on the quote within 3 business days of receiving it.
The items in the quote sold out before order was generated.

So I'm left somewhat mystified as to how I would refuse a quote request,
without violating the 3-day requirement. My view, after reading that, is that
quote request was never intended to allow a refusal, but the seller is expected
(if not obligated) to respond to it. I do not see any way for a seller to manually
cancel a quote request, other than to ignore it.

Can anyone illuminate this subject better ?

Nita Rae

Author:

StonesHeart

Posted:

Aug 13, 2021 11:51

Subject:

Re: Hands

Viewed:

31 times

Topic:

Colors

That is why I gave you the link

Did you check the list?

To me it seems you got:
Pearl Gold and Bright Light Orange.....

But I guess you already knew that, right?

In Colors, FireFox007 writes:

Hi,

I know, but I wanted to know or this is normal yellow and how many shades there
are in "normal" yellow.

Thanks!

In Colors, StonesHeart writes:

Hi!

There are like 30 handcolors: https://www.bricklink.com/v2/catalog/catalogitem.page?P=983&idColor=3#T=C&C=3

I am not sure you can follow this link to see them all. But here you should be
able to see all the different colors. Otherwise hit the tab "color".

Hope this helps.

In Colors, FireFox007 writes:

Hi,
Can anybody tell if these 3 hands are normal yellow?
I bought 600 pieces and the 2 hands on the right are the most common colors.
How many shades of normal yellow are there actually?
Many thanks!!!

Author:

StonesHeart

Posted:

Aug 13, 2021 11:33

Subject:

Re: Hands

Viewed:

36 times

Topic:

Colors