Discussion Forum: Help
Help (18932)
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 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Aug 3, 2020 11:34
 Subject: Re: Non paying buyer
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 Topic: Help
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In Help, jujason writes:
  That is what I had tried to do, and listed in my first post. The option to file
non-paying buyer is no longer available.

Did you invoice the order?

  

In Help, Grego writes:
  In Help, jujason writes:
  So this was pretty much my question. Once the buyer initiates the order cancel
request, and the seller cancels the request the order reverts to "pending."

If you deny the OCR instead of approving it, then you can issue a NPB


snip
 Author: jujason View Messages Posted By jujason
 Posted: Aug 3, 2020 11:28
 Subject: Re: Non paying buyer
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 Topic: Help
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That is what I had tried to do, and listed in my first post. The option to file
non-paying buyer is no longer available.


In Help, Grego writes:
  In Help, jujason writes:
  So this was pretty much my question. Once the buyer initiates the order cancel
request, and the seller cancels the request the order reverts to "pending."

If you deny the OCR instead of approving it, then you can issue a NPB


snip
 Author: hpoort View Messages Posted By hpoort
 Posted: Aug 3, 2020 11:01
 Subject: Re: Glue - any suggestions?
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 Topic: Help
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In Help, DallasBricks writes:
  Starbeanie mentioned about the MEK solvent LEGO has used in the past. I think
LEGO has moved onto another "glue" since MEK produces a very toxic vapor.

I use MEK quite a bit for large corporate models that will be shipped and handled
quite a bit. Make sure you have ventilation, you don't want to breath that
stuff. Also understand that MEK is not a glue, it is a solvent. It melts/welds
the LEGO together. It looks and behaves like water, but it instantly etches
any surface it touches. Don't get it on you models finished surface or your
fingers for that matter, you cannot wipe it off. If you do get a little on the
surface, leave it alone. Let it evaporate and it will leave as little damage
as is possible.

I use a very, very thin tube and hobby glue bottle to apply the MEK. I picked
them up at a hobby store. As a matter of fact I even put a small round piece
of metal inside the tube to slow it down even more. I want to have a little
squeeze to get it to come out, otherwise it may gush out. Don't apply too
much. AND YOU SHOULD DEFINITELY PRACTICE. You will see what I mean when you
try it. Squeeze out is a problem.

Apply it to the top of the stud to help prevent squeeze out, When the LEGO surfaces
mate, it will spread and make good contact.

Anyway, I could go on. It is a good, permanent solution, but don't forget
to practice before using it.

David

For fragile parts of the models of normal ABS bricks, I use Revell 39604.

Beware that flexible parts such as plants (PE) and transparent parts (acrylic)
are made of different plastics that do not always react the same way. Try first
on spare or broken parts. PE usually does not glue at all but can be attached
by heat.
 Author: rick_holl View Messages Posted By rick_holl
 Posted: Aug 3, 2020 10:55
 Subject: Re: Monorail motor
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 Topic: Help
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In Help, mrbourne21 writes:
  Hi hope someone can help .

Trying to upgrade the city square tram ( 60097) using the vintage monorail motor
from set 3699.

I copied YouTube videos got all the parts , my question is the motor only works
now and then and works better if you press the cable (8886) against the motor
with your finger

Any advice would be good

Regards

Sounds like that need to be re-wired
 Author: mrbourne21 View Messages Posted By mrbourne21
 Posted: Aug 3, 2020 10:53
 Subject: Monorail motor
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 Topic: Help
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Hi hope someone can help .

Trying to upgrade the city square tram ( 60097) using the vintage monorail motor
from set 3699.

I copied YouTube videos got all the parts , my question is the motor only works
now and then and works better if you press the cable (8886) against the motor
with your finger

Any advice would be good

Regards
 Author: hpoort View Messages Posted By hpoort
 Posted: Aug 3, 2020 10:39
 Subject: Re: Hey, what is this part ?
 Viewed: 24 times
 Topic: Help
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In Help, SylvainLS writes:
  In Help, bu3304 writes:
  […]

 
Part No: 42445  Name: Bar  12L with 1 x 2 Plate End Solid Studs and 1 x 1 Round Plate End
* 
42445 Bar 12L with 1 x 2 Plate End Solid Studs and 1 x 1 Round Plate End
Parts: Bar {Trans-Clear}

  Hello,
I had already tried via the search engine but no twisted trans clear part in
the sets offered. And nothing that would match the remaining loose parts.

It’s just a twisted 42445.
It appears you can twist transparent parts like this with care and heat without
breaking them.

Yes, bending is very easy. You just have to find the right temperature. Depending
on the type of plastic, it is somewhere between 220 °C and 300 °C. A good paint
heater will do the trick. On a larger scale, like at ATM (acrylic tank masters),
they use an oven that handles parts up to several meters of size and several
tons of weight.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 3, 2020 10:25
 Subject: Re: Hey, what is this part ?
 Viewed: 23 times
 Topic: Help
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In Help, bu3304 writes:
  […]
Merci pour votre réponse.
Pas l'impression d'avoir été chauffée pourtant. Donc peut-être une pièce
"custom".
Tant pis alors.

Celle-ci non plus n’a pas l’air d’avoir été chauffée :
https://www.bricklink.com/message.asp?ID=1206993

Et ça a l’air fréquent :
https://www.bricklink.com/message.asp?ID=1212921
 Author: bu3304 View Messages Posted By bu3304
 Posted: Aug 3, 2020 10:19
 Subject: Re: Hey, what is this part ?
 Viewed: 25 times
 Topic: Help
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In Help, SylvainLS writes:
  In Help, bu3304 writes:
  […]

 
Part No: 42445  Name: Bar  12L with 1 x 2 Plate End Solid Studs and 1 x 1 Round Plate End
* 
42445 Bar 12L with 1 x 2 Plate End Solid Studs and 1 x 1 Round Plate End
Parts: Bar {Trans-Clear}

  Hello,
I had already tried via the search engine but no twisted trans clear part in
the sets offered. And nothing that would match the remaining loose parts.

It’s just a twisted 42445.
It appears you can twist transparent parts like this with care and heat without
breaking them.

Merci pour votre réponse.
Pas l'impression d'avoir été chauffée pourtant. Donc peut-être une pièce
"custom".
Tant pis alors.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 3, 2020 10:16
 Subject: Re: Hey, what is this part ?
 Viewed: 27 times
 Topic: Help
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In Help, bu3304 writes:
  […]

 
Part No: 42445  Name: Bar  12L with 1 x 2 Plate End Solid Studs and 1 x 1 Round Plate End
* 
42445 Bar 12L with 1 x 2 Plate End Solid Studs and 1 x 1 Round Plate End
Parts: Bar {Trans-Clear}

  Hello,
I had already tried via the search engine but no twisted trans clear part in
the sets offered. And nothing that would match the remaining loose parts.

It’s just a twisted 42445.
It appears you can twist transparent parts like this with care and heat without
breaking them.
 Author: bu3304 View Messages Posted By bu3304
 Posted: Aug 3, 2020 10:10
 Subject: Re: Hey, what is this part ?
 Viewed: 23 times
 Topic: Help
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In Help, Quoting writes:
  In Help, bu3304 writes:
  Hello,
I’m looking for the source of this element from a bulk batch given to my son.
It looks like 42445 but twisted, Trans-Clear Bar 12L with 1 x 2 Plate End Solid
Studs and 1 x 1 Round Plate End
Cannot find the reference on Bricklink (into the flat brick 1x2, indication 42445
2-01). What set does this part come from?
In advance, thank you.

On the part page, you can click "sets" under "Item appears in" in the top right
to see which sets it appears in. To filter by colour, click "summary".

https://www.bricklink.com/catalogItemIn.asp?P=42445&in=S&colorID=12&ov=Y

Hello,
I had already tried via the search engine but no twisted trans clear part in
the sets offered. And nothing that would match the remaining loose parts.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 3, 2020 10:08
 Subject: Re: Order w/ missing pieces
 Viewed: 16 times
 Topic: Help
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In Help, Brickwilbo writes:
  In Help, Proshh writes:
  Hello,

I had a buyer receive his set yesterday, but some pieces were missing. I do not
personally own the pieces he needs, and I must buy the parts from another Bricklink
user. Could I just ask the store where I'm buying the pieces from to mail
them directly to the buyer's address? Or is this against BL policy? Would
the other option be to just refund buyer for the amount that the parts cost,
and if so how would shipping be calculated?

Thanks in advance.

I would inform the buyer that you've bought the part and have it shipped
directly to him. Otherwise it would cause more delay.

Implied in Brickwilbo’s answer: it’s not a breach of the ToS to ask a fellow
seller to send missing pieces for you.

As for the other solution: it may also be acceptable.  You need to ask the buyer
if they agree with that.
And, yes, the cost of shipping is a problem.

There’s also the question of how did you not know there were missing pieces?
Or did you know and shipped anyway without telling the buyer?  (Which is the
wrong thing to do.)
 Author: Quoting View Messages Posted By Quoting
 Posted: Aug 3, 2020 10:03
 Subject: Re: Hey, what is this part ?
 Viewed: 33 times
 Topic: Help
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In Help, bu3304 writes:
  Hello,
I’m looking for the source of this element from a bulk batch given to my son.
It looks like 42445 but twisted, Trans-Clear Bar 12L with 1 x 2 Plate End Solid
Studs and 1 x 1 Round Plate End
Cannot find the reference on Bricklink (into the flat brick 1x2, indication 42445
2-01). What set does this part come from?
In advance, thank you.

On the part page, you can click "sets" under "Item appears in" in the top right
to see which sets it appears in. To filter by colour, click "summary".

https://www.bricklink.com/catalogItemIn.asp?P=42445&in=S&colorID=12&ov=Y
 Author: bu3304 View Messages Posted By bu3304
 Posted: Aug 3, 2020 09:56
 Subject: Hey, what is this part ?
 Viewed: 69 times
 Topic: Help
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Hello,
I’m looking for the source of this element from a bulk batch given to my son.
It looks like 42445 but twisted, Trans-Clear Bar 12L with 1 x 2 Plate End Solid
Studs and 1 x 1 Round Plate End
Cannot find the reference on Bricklink (into the flat brick 1x2, indication 42445
2-01). What set does this part come from?
In advance, thank you.
 
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Aug 3, 2020 09:34
 Subject: Re: Order w/ missing pieces
 Viewed: 23 times
 Topic: Help
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In Help, Proshh writes:
  Hello,

I had a buyer receive his set yesterday, but some pieces were missing. I do not
personally own the pieces he needs, and I must buy the parts from another Bricklink
user. Could I just ask the store where I'm buying the pieces from to mail
them directly to the buyer's address? Or is this against BL policy? Would
the other option be to just refund buyer for the amount that the parts cost,
and if so how would shipping be calculated?

Thanks in advance.

I would inform the buyer that you've bought the part and have it shipped
directly to him. Otherwise it would cause more delay.
 Author: DallasBricks View Messages Posted By DallasBricks
 Posted: Aug 3, 2020 08:31
 Subject: Re: Glue - any suggestions?
 Viewed: 24 times
 Topic: Help
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Starbeanie mentioned about the MEK solvent LEGO has used in the past. I think
LEGO has moved onto another "glue" since MEK produces a very toxic vapor.

I use MEK quite a bit for large corporate models that will be shipped and handled
quite a bit. Make sure you have ventilation, you don't want to breath that
stuff. Also understand that MEK is not a glue, it is a solvent. It melts/welds
the LEGO together. It looks and behaves like water, but it instantly etches
any surface it touches. Don't get it on you models finished surface or your
fingers for that matter, you cannot wipe it off. If you do get a little on the
surface, leave it alone. Let it evaporate and it will leave as little damage
as is possible.

I use a very, very thin tube and hobby glue bottle to apply the MEK. I picked
them up at a hobby store. As a matter of fact I even put a small round piece
of metal inside the tube to slow it down even more. I want to have a little
squeeze to get it to come out, otherwise it may gush out. Don't apply too
much. AND YOU SHOULD DEFINITELY PRACTICE. You will see what I mean when you
try it. Squeeze out is a problem.

Apply it to the top of the stud to help prevent squeeze out, When the LEGO surfaces
mate, it will spread and make good contact.

Anyway, I could go on. It is a good, permanent solution, but don't forget
to practice before using it.

David
 Author: starbeanie View Messages Posted By starbeanie
 Posted: Aug 3, 2020 08:01
 Subject: Re: Glue - any suggestions?
 Viewed: 27 times
 Topic: Help
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MEK solvent is what Lego uses for their large models.

In Help, yorbrick writes:
  In Help, Yanneman writes:
  I'm havibg trouble with my LEGO sets. I build the Saturn V rocket. Pieces
keep falling off all the time. I'm tired of putting the pieces back again.
Can anyone please recommend a good, strong gle? II've tried Superglue(Locktite)
but it doesn't grip. Maybe new bricks are to smooth because pices stiull
fall off.

Which pieces keep falling off? And why? Are you knocking it a lot?

I would not use glue as you damage the parts forever.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Aug 3, 2020 05:04
 Subject: Re: Glue - any suggestions?
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 Topic: Help
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In Help, Yanneman writes:
  I'm havibg trouble with my LEGO sets. I build the Saturn V rocket. Pieces
keep falling off all the time. I'm tired of putting the pieces back again.
Can anyone please recommend a good, strong gle? II've tried Superglue(Locktite)
but it doesn't grip. Maybe new bricks are to smooth because pices stiull
fall off.

Which pieces keep falling off? And why? Are you knocking it a lot?

I would not use glue as you damage the parts forever.
 Author: bje View Messages Posted By bje
 Posted: Aug 3, 2020 00:38
 Subject: Re: discount settings + instant checkout pro/con
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 Topic: Help
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In Help, BellaFux writes:

  
You talk about missing information on instant checkouts - could you give me an
example? I dont think I had missing information yet...

Visit here: https://www.bricklink.com/inventory_detail.asp select "instant checkout
not avialable" Anything on the results you have not set to manual is missing
information
and here: https://www.bricklink.com/messageList.asp?ID=81

You'll find if you use letters for shipping that most of your minifigs will
be outsized, and your instructions and stickersheets will be undersized to what
is in your inventory. Newer parts invariably give errors and almost decorated
parts have incorrect dimensions and/or weight information.
  
and I also dont want to "push" volume per order, but if someone does order a
lot, I thought that should get some plus points..

I never gave refunds in order to give discounts.. I did it manually before as
mentioned and showed it as credit.. that did work well actually...
was just a bit as I was told, customers like it better to have instant checkout..
I ll probably test it for a few weeks and if some issues come up i ll revert
to manual..

Yeah, the trouble with an IC payment is that if the buyer does not contact you
to get he coupon beforehand, you have to refund as there is no other way to pass
the discount. The coupon system does not work for me as they are only valid for
a year, my return discounts are for, well returning anytime

Also, if the buyer wants to add something after the order has been placed, and
they are not aware that they must request a manual invoice at that point, they
end up paying for shipping twice, which you have to refund.
 Author: randyipp View Messages Posted By randyipp
 Posted: Aug 2, 2020 23:36
 Subject: Re: inventory errors and or problems
 Viewed: 35 times
 Topic: Help
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In Help, pete_brick writes:
  Hello

Recently I have had several orders where either the seller did not have an item
I ordered or I did not have an item Ia buyer ordered.

Anybody else having these kind of issues?

Is there anything I can do about it?

Thanks

peter

There is no magical answer that makes Lego appear. What I do is count every
piece from parted out sets, plus I count each part twice when packing an order.
My system is not perfect but it helps limit issues quite a bit. I also try
to scan all my storage locations rather than type them. Dealing with Lego requires
an intense attention to detail mindset.
 Author: pete_brick View Messages Posted By pete_brick
 Posted: Aug 2, 2020 20:21
 Subject: inventory errors and or problems
 Viewed: 48 times
 Topic: Help
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Hello

Recently I have had several orders where either the seller did not have an item
I ordered or I did not have an item Ia buyer ordered.

Anybody else having these kind of issues?

Is there anything I can do about it?

Thanks

peter

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