Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | qwertyboy | Posted: | May 16, 2023 11:23 | Subject: | Re: API Question: How immutable are id values? | Viewed: | 34 times | Topic: | Technical Issues | |
| In Technical Issues, InanimateReason writes:
| I would like to work with the assumption that certain values are essentially
primary keys. category IDs, color IDs, really anything named xxxx ID. It seems
to me that the nomenclature in use implies that anything called 'id'
is immutable while anything else is fair game for modification during catalog
updates.
|
There are precious few fields that can be considered a primary key. Part numbers
can (and do) change, people's login name can (and do) change. There is no
way for us mere mortals to access the actual primary key info for these entities.
If you are considering keeping things like parts history, be prepared to either
set up some links from old part IDs to new part IDs, or update your old data
with new IDs (finding out what the new part ID is when you only have the old
part ID is fun - what is the new part ID of "372"? - most times, the
old ID is kept as an alternative on the site, so you can search for it, but not
from the API). Some parts keep flip-flopping IDs (like 6093/x104, 41669/x346
etc).
Some things that do stay the same are order numbers, color IDs, lot IDs.
Enjoy!
Niek.
|
|
Author: | InanimateReason | Posted: | May 16, 2023 08:09 | Subject: | Re: API Question: How immutable are id values? | Viewed: | 36 times | Topic: | Technical Issues | |
| Out of curiousity, I downloaded the codes mapping xml file. I guess element IDs
are only assigned to parts. I did find six minifigs in that download, but the
first one I checked was previously a PART.
https://www.bricklink.com/catalogReqList.asp?itemID=147947
So I guess element IDs may only be useful for the parts type in the catalog.
Other catalog types need some other mechanism to track changes. With no changelog
endpoint or key in the item resource, I guess this will be fun to implement.
In Technical Issues, InanimateReason writes:
| As I work through a client to do useful things with the Bricklink API, I'm
curious what issues other developers have experienced that may impact the robustness
any application.
One thought I just had was that there is no guarantee that the underlying data
is stable within the various catalog related resources.
An obvious example is assignment of part numbers. Clearly, they may change over
time. When they do, are new element ids assigned or would the element id be a
reliable way to ensure data integrity?
Would it be wise to preserve the old part numbers in some way either with a soft
delete or some other kind of deprecation flag?
I would like to work with the assumption that certain values are essentially
primary keys. category IDs, color IDs, really anything named xxxx ID. It seems
to me that the nomenclature in use implies that anything called 'id'
is immutable while anything else is fair game for modification during catalog
updates.
Thoughts?
|
|
|
Author: | InanimateReason | Posted: | May 16, 2023 07:55 | Subject: | API Question: How immutable are id values? | Viewed: | 89 times | Topic: | Technical Issues | |
| As I work through a client to do useful things with the Bricklink API, I'm
curious what issues other developers have experienced that may impact the robustness
any application.
One thought I just had was that there is no guarantee that the underlying data
is stable within the various catalog related resources.
An obvious example is assignment of part numbers. Clearly, they may change over
time. When they do, are new element ids assigned or would the element id be a
reliable way to ensure data integrity?
Would it be wise to preserve the old part numbers in some way either with a soft
delete or some other kind of deprecation flag?
I would like to work with the assumption that certain values are essentially
primary keys. category IDs, color IDs, really anything named xxxx ID. It seems
to me that the nomenclature in use implies that anything called 'id'
is immutable while anything else is fair game for modification during catalog
updates.
Thoughts?
|
|
Author: | Nubs_Select | Posted: | May 15, 2023 00:06 | Subject: | Re: PayPal error | Viewed: | 25 times | Topic: | Technical Issues | |
| | Their shop is currently closed but I don’t think that affects payment.
|
Nope it dosnt affect if you can pay or not
|
Author: | Stuart9 | Posted: | May 14, 2023 09:21 | Subject: | Re: PayPal error | Viewed: | 35 times | Topic: | Technical Issues | |
| Thanks, messaged them a few minutes ago.
In Technical Issues, SylvainLS writes:
| In Technical Issues, Stuart9 writes:
| Only happened this morning, worked fine a couple of days ago.
Just this invoice to pay.
Their shop is currently closed but I don’t think that affects payment.
|
I think the same (or “I don’t think the same”? ).
I’d contact the Help Desk and try again a couple times, after 2-3 hours. If
it eventually works, good, but that shouldn’t prevent them to investigate.
|
|
|
Author: | SylvainLS | Posted: | May 14, 2023 09:18 | Subject: | Re: PayPal error | Viewed: | 30 times | Topic: | Technical Issues | |
| In Technical Issues, Stuart9 writes:
| Only happened this morning, worked fine a couple of days ago.
Just this invoice to pay.
Their shop is currently closed but I don’t think that affects payment.
|
I think the same (or “I don’t think the same”? ).
I’d contact the Help Desk and try again a couple times, after 2-3 hours. If
it eventually works, good, but that shouldn’t prevent them to investigate.
|
|
Author: | Stuart9 | Posted: | May 14, 2023 08:34 | Subject: | Re: PayPal error | Viewed: | 32 times | Topic: | Technical Issues | |
| Only happened this morning, worked fine a couple of days ago.
Just this invoice to pay.
Their shop is currently closed but I don’t think that affects payment.
In Technical Issues, SylvainLS writes:
| In Technical Issues, Stuart9 writes:
| Keep getting this when I try to pay invoice via pay button.
Paid this way hundreds of times, don’t know why it’s a problem now.
Any ideas ?
|
Have you tried the Help Desk? (Well, it’s Sunday today but you didn’t say when
it started ).
|
|
Author: | SylvainLS | Posted: | May 14, 2023 06:20 | Subject: | Re: PayPal error | Viewed: | 35 times | Topic: | Technical Issues | |
| In Technical Issues, Stuart9 writes:
| Keep getting this when I try to pay invoice via pay button.
Paid this way hundreds of times, don’t know why it’s a problem now.
Any ideas ?
|
Have you tried the Help Desk? (Well, it’s Sunday today but you didn’t say when
it started ).
|
Author: | Stuart9 | Posted: | May 14, 2023 05:21 | Subject: | PayPal error | Viewed: | 81 times | Topic: | Technical Issues | |
| Keep getting this when I try to pay invoice via pay button.
Paid this way hundreds of times, don’t know why it’s a problem now.
Any ideas ?
Cheers
|
|
|
Author: | macebobo | Posted: | May 13, 2023 04:09 | Subject: | Re: API Get Member Notes not working? | Viewed: | 26 times | Topic: | Technical Issues | |
| In Technical Issues, ErwinNL writes:
| In Technical Issues, macebobo writes:
| In Technical Issues, ErwinNL writes:
| In Technical Issues, InanimateReason writes:
| In Technical Issues, macebobo writes:
|
I have it working, the documentation is wrong it should be members/deaddrop/my_notes
Wherever the doc for the member sections says notes it should be my_notes on
all of the methods.
Good luck!
-- John
|
LOL. Not the first error I've found in the docs. Thanks for the quick response.
|
I've reported this, but no luck yet. There are more missing fields, incorrect
field types ed. Hopefully they get time someday to fix that.
|
Narrator: They will not.
BTW, Bricklink I would gladly help keep the API documentation Up-To-Date.
|
Same, I work with the API daily and wouldn't mind submitting or editing the
issues I find. Win-win for everyone.
|
Submit your findings to apisupport@bricklink.com and Russell states, in time,
they will probably, maybe, get fixed.
With the description he gave of the different "channels" I'm beginning
to think comic guy is correct in illustrating the BL IT having figurative trash
cans in their heads.
I don't know why I expect a subsidiary of a multi billion dollar company
to have a more coherent information system strategy. It's like they don't
want seller's to have the tools to make Bricklink money. SMH
|
|
Author: | ErwinNL | Posted: | May 13, 2023 03:12 | Subject: | Re: API Get Member Notes not working? | Viewed: | 27 times | Topic: | Technical Issues | |
| In Technical Issues, macebobo writes:
| In Technical Issues, ErwinNL writes:
| In Technical Issues, InanimateReason writes:
| In Technical Issues, macebobo writes:
|
I have it working, the documentation is wrong it should be members/deaddrop/my_notes
Wherever the doc for the member sections says notes it should be my_notes on
all of the methods.
Good luck!
-- John
|
LOL. Not the first error I've found in the docs. Thanks for the quick response.
|
I've reported this, but no luck yet. There are more missing fields, incorrect
field types ed. Hopefully they get time someday to fix that.
|
Narrator: They will not.
BTW, Bricklink I would gladly help keep the API documentation Up-To-Date.
|
Same, I work with the API daily and wouldn't mind submitting or editing the
issues I find. Win-win for everyone.
|
|
Author: | wildchicken13 | Posted: | May 13, 2023 00:19 | Subject: | Re: Order Hung Up, Cannot Change Payment Status | Viewed: | 32 times | Topic: | Technical Issues | |
| In Technical Issues, axaday writes:
| Can anyone help me sort this out?
|
I can! I'm good at sorting.
|
|
Author: | macebobo | Posted: | May 12, 2023 17:34 | Subject: | Re: API Get Member Notes not working? | Viewed: | 23 times | Topic: | Technical Issues | |
| In Technical Issues, ErwinNL writes:
| In Technical Issues, InanimateReason writes:
| In Technical Issues, macebobo writes:
|
I have it working, the documentation is wrong it should be members/deaddrop/my_notes
Wherever the doc for the member sections says notes it should be my_notes on
all of the methods.
Good luck!
-- John
|
LOL. Not the first error I've found in the docs. Thanks for the quick response.
|
I've reported this, but no luck yet. There are more missing fields, incorrect
field types ed. Hopefully they get time someday to fix that.
|
Narrator: They will not.
BTW, Bricklink I would gladly help keep the API documentation Up-To-Date.
|
|
Author: | Nubs_Select | Posted: | May 12, 2023 17:03 | Subject: | Re: Order Hung Up, Cannot Change Payment Status | Viewed: | 29 times | Topic: | Technical Issues | |
| | Ok, I submitted a help desk request. It is the first time I ever have, because
the general reputation is that will not work.
|
they have massively improved the response time
https://www.bricklink.com/message.asp?ID=1407431
so you may be in luck
|
|
Author: | axaday | Posted: | May 12, 2023 17:01 | Subject: | Re: Order Hung Up, Cannot Change Payment Status | Viewed: | 24 times | Topic: | Technical Issues | |
| In Technical Issues, SylvainLS writes:
| In Technical Issues, axaday writes:
| In Technical Issues, axaday writes:
| I have an order 4 days old now that the customer cannot pay. They are new and
made 3 attempts. I suspect they didn't confirm at the end. But on my order
page, the payment is marked as recieved. In PayPal it shows voided 3 times.
I have order status set to pending and the dropdown for payment status shows
"None" as an option, but I cannot select it.
|
Can anyone help me sort this out?
|
Help Desk?
|
Ok, I submitted a help desk request. It is the first time I ever have, because
the general reputation is that will not work.
|
|
Author: | SylvainLS | Posted: | May 12, 2023 16:17 | Subject: | Re: Order Hung Up, Cannot Change Payment Status | Viewed: | 29 times | Topic: | Technical Issues | |
| In Technical Issues, axaday writes:
| In Technical Issues, axaday writes:
| I have an order 4 days old now that the customer cannot pay. They are new and
made 3 attempts. I suspect they didn't confirm at the end. But on my order
page, the payment is marked as recieved. In PayPal it shows voided 3 times.
I have order status set to pending and the dropdown for payment status shows
"None" as an option, but I cannot select it.
|
Can anyone help me sort this out?
|
Help Desk?
|
|
Author: | axaday | Posted: | May 12, 2023 16:15 | Subject: | Re: Order Hung Up, Cannot Change Payment Status | Viewed: | 30 times | Topic: | Technical Issues | |
| In Technical Issues, axaday writes:
| I have an order 4 days old now that the customer cannot pay. They are new and
made 3 attempts. I suspect they didn't confirm at the end. But on my order
page, the payment is marked as recieved. In PayPal it shows voided 3 times.
I have order status set to pending and the dropdown for payment status shows
"None" as an option, but I cannot select it.
|
Can anyone help me sort this out?
|
|
Author: | ErwinNL | Posted: | May 12, 2023 14:46 | Subject: | Re: API Get Member Notes not working? | Viewed: | 28 times | Topic: | Technical Issues | |
| In Technical Issues, InanimateReason writes:
| In Technical Issues, macebobo writes:
| In Technical Issues, InanimateReason writes:
I have it working, the documentation is wrong it should be members/deaddrop/my_notes
Wherever the doc for the member sections says notes it should be my_notes on
all of the methods.
Good luck!
-- John
|
LOL. Not the first error I've found in the docs. Thanks for the quick response.
|
I've reported this, but no luck yet. There are more missing fields, incorrect
field types ed. Hopefully they get time someday to fix that.
|
|
Author: | InanimateReason | Posted: | May 12, 2023 10:55 | Subject: | Re: API Get Member Notes not working? | Viewed: | 28 times | Topic: | Technical Issues | |
| In Technical Issues, macebobo writes:
| I have it working, the documentation is wrong it should be members/deaddrop/my_notes
Wherever the doc for the member sections says notes it should be my_notes on
all of the methods.
Good luck!
-- John
|
That worked perfectly. Thanks again!
|
|
Author: | billdad84 | Posted: | May 12, 2023 08:34 | Subject: | Re: Waiting for payment please do not refresh ... | Viewed: | 51 times | Topic: | Technical Issues | |
| I'm having the same issue. Did anyone find a fix?
In Technical Issues, kayteelee3 writes:
| In Technical Issues, dbost01 writes:
| When I click on an order I a page that says a "Payment in progress. Please do
not refresh page. It will automatically refresh....." It wont go away.
Help please.
|
Has this issue been resolved for you yet? I am getting that same message, & cannot
seem to figure it out, either. I have tried submitting 2 help forms, but neither
has been acknowledged. It's pretty difficult to see the orders with this
big notice taking over the page.
|
|
|
Author: | Peettoys | Posted: | May 12, 2023 06:02 | Subject: | Re: Error when trying to send an invoice manually | Viewed: | 46 times | Topic: | Technical Issues | |
| In Technical Issues, Stellar writes:
| In Technical Issues, jennnifer writes:
| In Technical Issues, Peettoys writes:
| Thanks for your reply! Regarding your questions;
- Payment methode: Paypal onsite,
- No links or email addresses,
- No Dutch Sales Tax (Only the UK VAT that will be collected by BL.
|
Have you tried reverting to the default invoice template? There may be an issue
with a macro tag.
~Jen
|
Before doing that be sure to save the original template!
If this doesn't finally work, head to the helpdesk, time to reply is pretty
quick nowadays as far as I know.
https://helpdesk.bricklink.com/Main/
|
Order has 102 lots, deleted all of them from the invoice and the problem was
"Solved".
Tested several more, with deleting the last 10, 20 and 30 lots.
With less or equal than 70 lots the problem was "solved".
So is it a treshold, or could there be something wrong with a lot "description"!?
|
|
Author: | InanimateReason | Posted: | May 11, 2023 21:33 | Subject: | Re: API Get Member Notes not working? | Viewed: | 20 times | Topic: | Technical Issues | |
| In Technical Issues, macebobo writes:
| In Technical Issues, InanimateReason writes:
I have it working, the documentation is wrong it should be members/deaddrop/my_notes
Wherever the doc for the member sections says notes it should be my_notes on
all of the methods.
Good luck!
-- John
|
LOL. Not the first error I've found in the docs. Thanks for the quick response.
|
|
Author: | macebobo | Posted: | May 11, 2023 21:11 | Subject: | Re: API Get Member Notes not working? | Viewed: | 34 times | Topic: | Technical Issues | |
| In Technical Issues, InanimateReason writes:
I have it working, the documentation is wrong it should be members/deaddrop/my_notes
Wherever the doc for the member sections says notes it should be my_notes on
all of the methods.
Good luck!
-- John
|
|
|
Author: | wildchicken13 | Posted: | May 11, 2023 10:00 | Subject: | Re: Order Hung Up, Cannot Change Payment Status | Viewed: | 37 times | Topic: | Technical Issues | |
| In Help, axaday writes:
| I have an order 4 days old now that the customer cannot pay. They are new and
made 3 attempts. I suspect they didn't confirm at the end. But on my order
page, the payment is marked as recieved. In PayPal it shows voided 3 times.
I have order status set to pending and the dropdown for payment status shows
"None" as an option, but I cannot select it.
|
Have you tried using Stripe?
|
|
Author: | axaday | Posted: | May 11, 2023 09:34 | Subject: | Order Hung Up, Cannot Change Payment Status | Viewed: | 77 times | Topic: | Technical Issues | |
| I have an order 4 days old now that the customer cannot pay. They are new and
made 3 attempts. I suspect they didn't confirm at the end. But on my order
page, the payment is marked as recieved. In PayPal it shows voided 3 times.
I have order status set to pending and the dropdown for payment status shows
"None" as an option, but I cannot select it.
|
|
Author: | Stellar | Posted: | May 10, 2023 15:48 | Subject: | Re: Error when trying to send an invoice manually | Viewed: | 26 times | Topic: | Technical Issues | |
| In Technical Issues, jennnifer writes:
| In Technical Issues, Peettoys writes:
| Thanks for your reply! Regarding your questions;
- Payment methode: Paypal onsite,
- No links or email addresses,
- No Dutch Sales Tax (Only the UK VAT that will be collected by BL.
|
Have you tried reverting to the default invoice template? There may be an issue
with a macro tag.
~Jen
|
Before doing that be sure to save the original template!
If this doesn't finally work, head to the helpdesk, time to reply is pretty
quick nowadays as far as I know.
https://helpdesk.bricklink.com/Main/
|
|
Author: | jennnifer | Posted: | May 10, 2023 15:42 | Subject: | Re: Error when trying to send an invoice manually | Viewed: | 25 times | Topic: | Technical Issues | |
| In Technical Issues, Peettoys writes:
| Thanks for your reply! Regarding your questions;
- Payment methode: Paypal onsite,
- No links or email addresses,
- No Dutch Sales Tax (Only the UK VAT that will be collected by BL.
|
Have you tried reverting to the default invoice template? There may be an issue
with a macro tag.
~Jen
|
|
Author: | Peettoys | Posted: | May 10, 2023 14:52 | Subject: | Re: Error when trying to send an invoice manually | Viewed: | 26 times | Topic: | Technical Issues | |
| In Technical Issues, Stellar writes:
| In Technical Issues, Peettoys writes:
| In Technical Issues, Stellar writes:
| In Technical Issues, Peettoys writes:
| Dear all,
The past few days, I'm not able to send an invoice to an UK buyer, after
adding the shipping costs manually!
Clicking on the "Invoice Button" brings me to the "Send Invoice"
page.
Clicking on the "Send Invoice Button" returns the following message;
"The page cannot be displayed because an internal server error has occurred."
I've tried several browsers on Windows and Android systems, but all resulted
in the same error message.
Looks to me, it is the same problem as addressed in Message 1394101 on Feb 16.
So could you please fix it (again)?
|
I just tried and can send invoices fine. Try to add a 0.01 as a credit and submit
changes, then again to remove it and try to invoice again.
|
I've tried you suggestion, even with severall different "Order Status"
settings, but nothing worked. Still getting the same message!
|
What payment method has that order? Does the information in your invoice comment
has links or email address? Does the order have Sales Tax?
|
Thanks for your reply! Regarding your questions;
- Payment methode: Paypal onsite,
- No links or email addresses,
- No Dutch Sales Tax (Only the UK VAT that will be collected by BL.
|
|
Author: | Stellar | Posted: | May 10, 2023 13:41 | Subject: | Re: orders from "in progress" are not returned | Viewed: | 23 times | Topic: | Technical Issues | |
| In Technical Issues, brickulin writes:
| In Technical Issues, Stellar writes:
| In Technical Issues, brickulin writes:
| the order has been hanging in "in progress" for 9 hours and doesn't
want to go back, what's up with that?
|
This happens sometimes, it usually clears after the daily maintenance if not
before.
|
Thank you for the answer, have you encountered the fact that the order was then
put back in stock twice when the payment was not completed? Sometimes it happens
that I have 2x more items in the warehouse than there should be or if the client
orders up to zero, but the payment fails, the items will be returned to the warehouse
in 2x more quantity. In the last six months, I registered it for about 4 orders,
one of which had more than 200 lots :-/
|
To me it happened only the other way around, 2 or 3 orders got items subtracted
twice, some items being left as -X in stockrom if clearing the lot.
I do log all changes to my inventory and didn't notice what you describe
as of now.
|
|
Author: | brickulin | Posted: | May 10, 2023 13:23 | Subject: | Re: orders from "in progress" are not returned | Viewed: | 20 times | Topic: | Technical Issues | |
| In Technical Issues, Stellar writes:
| In Technical Issues, brickulin writes:
| the order has been hanging in "in progress" for 9 hours and doesn't
want to go back, what's up with that?
|
This happens sometimes, it usually clears after the daily maintenance if not
before.
|
Thank you for the answer, have you encountered the fact that the order was then
put back in stock twice when the payment was not completed? Sometimes it happens
that I have 2x more items in the warehouse than there should be or if the client
orders up to zero, but the payment fails, the items will be returned to the warehouse
in 2x more quantity. In the last six months, I registered it for about 4 orders,
one of which had more than 200 lots :-/
|
|
Author: | Stellar | Posted: | May 10, 2023 13:05 | Subject: | Re: orders from "in progress" are not returned | Viewed: | 25 times | Topic: | Technical Issues | |
| In Technical Issues, brickulin writes:
| the order has been hanging in "in progress" for 9 hours and doesn't
want to go back, what's up with that?
|
This happens sometimes, it usually clears after the daily maintenance if not
before.
|
Author: | brickulin | Posted: | May 10, 2023 12:21 | Subject: | orders from "in progress" are not returned | Viewed: | 62 times | Topic: | Technical Issues | |
| the order has been hanging in "in progress" for 9 hours and doesn't
want to go back, what's up with that?
|
|
Author: | psusaxman2000 | Posted: | May 10, 2023 09:16 | Subject: | Re: Rounding Error again | Viewed: | 31 times | Topic: | Technical Issues | |
| In Technical Issues, Stellar writes:
| Got and order (#22110759) that has a rounding error in the order list page of
Bricklink, here are some images of the details in various sources, I thought
this was solved some months ago, but might be just the fix on the XML.
|
If you just have your store only use two decimal places, you won't run into
rounding errors. Rounding takes place in different location depending on the
applications. Sometime this is before addition and sometimes after which is
likely to cause problems when multiple systems are involved.
|
|
Author: | Stellar | Posted: | May 10, 2023 08:14 | Subject: | Re: Error when trying to send an invoice manually | Viewed: | 27 times | Topic: | Technical Issues | |
| In Technical Issues, Peettoys writes:
| In Technical Issues, Stellar writes:
| In Technical Issues, Peettoys writes:
| Dear all,
The past few days, I'm not able to send an invoice to an UK buyer, after
adding the shipping costs manually!
Clicking on the "Invoice Button" brings me to the "Send Invoice"
page.
Clicking on the "Send Invoice Button" returns the following message;
"The page cannot be displayed because an internal server error has occurred."
I've tried several browsers on Windows and Android systems, but all resulted
in the same error message.
Looks to me, it is the same problem as addressed in Message 1394101 on Feb 16.
So could you please fix it (again)?
|
I just tried and can send invoices fine. Try to add a 0.01 as a credit and submit
changes, then again to remove it and try to invoice again.
|
I've tried you suggestion, even with severall different "Order Status"
settings, but nothing worked. Still getting the same message!
|
What payment method has that order? Does the information in your invoice comment
has links or email address? Does the order have Sales Tax?
|
|
Author: | Peettoys | Posted: | May 10, 2023 08:03 | Subject: | Re: Error when trying to send an invoice manually | Viewed: | 24 times | Topic: | Technical Issues | |
| In Technical Issues, Stellar writes:
| In Technical Issues, Peettoys writes:
| Dear all,
The past few days, I'm not able to send an invoice to an UK buyer, after
adding the shipping costs manually!
Clicking on the "Invoice Button" brings me to the "Send Invoice"
page.
Clicking on the "Send Invoice Button" returns the following message;
"The page cannot be displayed because an internal server error has occurred."
I've tried several browsers on Windows and Android systems, but all resulted
in the same error message.
Looks to me, it is the same problem as addressed in Message 1394101 on Feb 16.
So could you please fix it (again)?
|
I just tried and can send invoices fine. Try to add a 0.01 as a credit and submit
changes, then again to remove it and try to invoice again.
|
I've tried you suggestion, even with severall different "Order Status"
settings, but nothing worked. Still getting the same message!
|
|
Author: | Stellar | Posted: | May 10, 2023 07:55 | Subject: | Re: Error when trying to send an invoice manually | Viewed: | 23 times | Topic: | Technical Issues | |
| In Technical Issues, Peettoys writes:
| Dear all,
The past few days, I'm not able to send an invoice to an UK buyer, after
adding the shipping costs manually!
Clicking on the "Invoice Button" brings me to the "Send Invoice"
page.
Clicking on the "Send Invoice Button" returns the following message;
"The page cannot be displayed because an internal server error has occurred."
I've tried several browsers on Windows and Android systems, but all resulted
in the same error message.
Looks to me, it is the same problem as addressed in Message 1394101 on Feb 16.
So could you please fix it (again)?
|
I just tried and can send invoices fine. Try to add a 0.01 as a credit and submit
changes, then again to remove it and try to invoice again.
|
|
Author: | Stellar | Posted: | May 10, 2023 07:52 | Subject: | Re: Rounding Error again | Viewed: | 28 times | Topic: | Technical Issues | |
| In Technical Issues, peregrinator writes:
| In Technical Issues, Stellar writes:
| Got and order (#22110759) that has a rounding error in the order list page of
Bricklink, here are some images of the details in various sources, I thought
this was solved some months ago, but might be just the fix on the XML.
|
It doesn't look like a rounding error to me - the sum is taken after
rounding on the order page(s), while the XML gives the sum without rounding.
I think the way the XML does it is not quite right - if you display e.g. additional
charges rounded, then those charges should be applied/summed rounded as well.
|
Now I think it is not rounding error exactly, just the way total is calculated,
the rounding is done good for 23,4048 to 23,40, but that is not what is used
everywhere else, the total in the other places is a sum of the already rounded
values which shows:
13,74 + 0,17 + 9,5 = 23,41...
|
|
Author: | Peettoys | Posted: | May 10, 2023 07:49 | Subject: | Error when trying to send an invoice manually | Viewed: | 49 times | Topic: | Technical Issues | |
| Dear all,
The past few days, I'm not able to send an invoice to an UK buyer, after
adding the shipping costs manually!
Clicking on the "Invoice Button" brings me to the "Send Invoice"
page.
Clicking on the "Send Invoice Button" returns the following message;
"The page cannot be displayed because an internal server error has occurred."
I've tried several browsers on Windows and Android systems, but all resulted
in the same error message.
Looks to me, it is the same problem as addressed in Message 1394101 on Feb 16.
So could you please fix it (again)?
|
|
Author: | peregrinator | Posted: | May 10, 2023 07:34 | Subject: | Re: Rounding Error again | Viewed: | 32 times | Topic: | Technical Issues | |
| In Technical Issues, Stellar writes:
| Got and order (#22110759) that has a rounding error in the order list page of
Bricklink, here are some images of the details in various sources, I thought
this was solved some months ago, but might be just the fix on the XML.
|
It doesn't look like a rounding error to me - the sum is taken after
rounding on the order page(s), while the XML gives the sum without rounding.
I think the way the XML does it is not quite right - if you display e.g. additional
charges rounded, then those charges should be applied/summed rounded as well.
|
|
Author: | Stellar | Posted: | May 10, 2023 07:30 | Subject: | Rounding Error again | Viewed: | 70 times | Topic: | Technical Issues | |
| Got and order (#22110759) that has a rounding error in the order list page of
Bricklink, here are some images of the details in various sources, I thought
this was solved some months ago, but might be just the fix on the XML.
|
|
Author: | SylvainLS | Posted: | May 9, 2023 15:53 | Subject: | Re: Easy Buy selected a Russian store | Viewed: | 31 times | Topic: | Technical Issues | |
| In Technical Issues, Tracyd writes:
| Shouldn't Easy Buy exclude stores in countries under shipping bans.
|
Should.
(Moved to Technical issues… though Easy Buy is like Uncle Bob with a glass too
many: no filters.)
|
Author: | Tracyd | Posted: | May 9, 2023 15:29 | Subject: | Easy Buy selected a Russian store | Viewed: | 91 times | Topic: | Technical Issues | |
| Shouldn't Easy Buy exclude stores in countries under shipping bans. |
Author: | Nubs_Select | Posted: | May 9, 2023 09:38 | Subject: | Re: Got private message not addressed to me. | Viewed: | 39 times | Topic: | Technical Issues | |
| In Technical Issues, zg writes:
| What should I do?
In message buyer asked details from seller about lot.
|
Tell them sorry you messaged the wrong person. As you can see I don’t have a
store or anything for sale
|
Author: | zg | Posted: | May 9, 2023 09:31 | Subject: | Got private message not addressed to me. | Viewed: | 122 times | Topic: | Technical Issues | |
| What should I do?
In message buyer asked details from seller about lot.
|
|
Author: | needful_things | Posted: | May 9, 2023 01:01 | Subject: | Re: Problem with shipping options: weight bands | Viewed: | 23 times | Topic: | Technical Issues | |
| In Technical Issues, needful_things writes:
| Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
I've done some testing. I've used:
2 x 824 Train Base 4 x 7 with Wheels Holder
7 x 737ac02 Plate, Modified 2 x 4 with Train Coupler Open for Magnet with Blue
Magnet Coupling, Train - 6.5mm Cylinder (737a / x547b)
Total weight 47,85 gramm.
By the shipping options the right shipping option is chosen initially, but the
buyer can select the shipping option with a weight band of 9.01 - 33 gramm.
|
|
Author: | SylvainLS | Posted: | May 8, 2023 16:48 | Subject: | Re: Broken Inventories when thru the forum | Viewed: | 32 times | Topic: | Technical Issues | |
| In Technical Issues, ghyde writes:
| […]
Why does that happen?
|
Because the possiblity to add a colour was added to the spaghetti code and not
everything was tested.
The code for the macro takes the ID and creates links to the item’s pages.
— For the image, the “,150” that specifies “in Medium Nougat” is removed.
— For the link, the “,150” is transformed into “ampersand C=150” (parameter to
the URL).
— For inventories, nothing is done. So the coloured macro leads to the inventory
for part “64452pb01c01,150” which of course doesn’t exist.
|
Author: | Nubs_Select | Posted: | May 8, 2023 16:41 | Subject: | Re: Broken Inventories when thru the forum | Viewed: | 26 times | Topic: | Technical Issues | |
| interesting |
Author: | ghyde | Posted: | May 8, 2023 16:40 | Subject: | Re: Broken Inventories when thru the forum | Viewed: | 24 times | Topic: | Technical Issues | |
| In Technical Issues, SylvainLS writes:
| In Technical Issues, Nubs_Select writes:
| its seems like the inventory button for cows in particular are broken when clicked
on in the forum but work normally when clicked elsewhere.
|
It’s when you add a colour to the cow that it’s broken:
Works:
Broken:
|
Why does that happen?
Cheers ...
ghyde
|
|
Author: | SylvainLS | Posted: | May 8, 2023 16:37 | Subject: | Re: Broken Inventories when thru the forum | Viewed: | 45 times | Topic: | Technical Issues | |
| In Technical Issues, Nubs_Select writes:
| its seems like the inventory button for cows in particular are broken when clicked
on in the forum but work normally when clicked elsewhere.
|
It’s when you add a colour to the cow that it’s broken:
Works:
Broken:
|
|
Author: | needful_things | Posted: | May 8, 2023 11:41 | Subject: | Re: Problem with shipping options: weight bands | Viewed: | 39 times | Topic: | Technical Issues | |
| In Technical Issues, NelisSolis writes:
| In Technical Issues, needful_things writes:
| Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
How is your shipping method configured? Did the 86 gram show up on your scale
or on the BL order page?
|
On the order page. All Items have a weight on the order page the total weight
is 84,6 gramm (instead of 86 gramm, but still more than the specified weight
bands).
|
|
Author: | NelisSolis | Posted: | May 8, 2023 06:08 | Subject: | Re: Problem with shipping options: weight bands | Viewed: | 27 times | Topic: | Technical Issues | |
| In Technical Issues, needful_things writes:
| Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
How is your shipping method configured? Did the 86 gram show up on your scale
or on the BL order page?
|
|
Author: | needful_things | Posted: | May 8, 2023 00:44 | Subject: | Problem with shipping options: weight bands | Viewed: | 72 times | Topic: | Technical Issues | |
| Hi,
I've received an order of 86 gramm, but the shipping methode which is choosen
only has the following weight bands in gramms:
0 - 9.00
9.01 - 33.00
I expected that this shipping option wouldn't be available for the buyer
and an other of my shipping methodes would be choosen.
Is this normal behaviour or an error?
|
|
Author: | 1001bricks | Posted: | May 5, 2023 20:21 | Subject: | Re: No scrolling pages in Firefox | Viewed: | 31 times | Topic: | Technical Issues | |
| In Technical Issues, nikosafentakis writes:
| After the latest update of Firefox, all pages originated from the "Want"
menu are impossible to scroll up/down, not only with the mouse wheel but also
by using PgUp/PgDn, arrows, or any other method. They just freeze in their first
position. Edge and Chrome browsers have no problem. I did all possible remedies
in Firefox (cache, clean cookies, re-initialize) but nothing seems to work. Anyone
else can replicate this?
|
Well known. Log off, clear the BrickLink cookies, Log on, it'll work!
|
|
Author: | nikosafentakis | Posted: | May 5, 2023 20:20 | Subject: | No scrolling pages in Firefox | Viewed: | 54 times | Topic: | Technical Issues | |
| After the latest update of Firefox, all pages originated from the "Want"
menu are impossible to scroll up/down, not only with the mouse wheel but also
by using PgUp/PgDn, arrows, or any other method. They just freeze in their first
position. Edge and Chrome browsers have no problem. I did all possible remedies
in Firefox (cache, clean cookies, re-initialize) but nothing seems to work. Anyone
else can replicate this?
|
|
Author: | brickotronic | Posted: | May 5, 2023 18:59 | Subject: | TIMESTAMP_REUSED OAuth errors in API | Viewed: | 54 times | Topic: | Technical Issues | |
| Hi,
did anyone got TIMESTAMP_REUSED authentication errors?
Example: {"meta":{"description":"TIMESTAMP_REUSED: consumerKey:
XXXXXXXXXX timestamp: 1682887142 nonce: 1683475737654","message":"BAD_OAUTH_REQUEST","code":401}}
I'm getting these very regularly especially when doing price guide requests
or adding items to inventory.
It also seems to happen more often at certain times. It seems like, it happens
for more costly operations and probably at peak times.
I'm using the jave code provided on the API Guide (https://www.bricklink.com/v3/api.page?page=auth),
the BLAuthSigner class.
I have to admit that I'm no OAuth expert and I'm just starting looking
into it in more detail. But even getting a "TIMESTAMP_REUSED" error seems
odd to me. Using the same timestamp should be allowed as long as I'm using
a different nonce. Otherwise, I'd only be able to do one request per second.
What's even more hinting to a Bricklink error is that my inventory gets updated
even though, I get this authentication error back. If authentication really fails,
my inventory shouldn't update.
Any help is appreciated.
Cheers, Hannes
|
|
Author: | Nubs_Select | Posted: | May 5, 2023 14:51 | Subject: | Re: Slow? | Viewed: | 37 times | Topic: | Technical Issues | |
| true it does seem to be better now |
Author: | billamber | Posted: | May 5, 2023 14:40 | Subject: | Re: Slow? | Viewed: | 40 times | Topic: | Technical Issues | |
| In Technical Issues, Nubs_Select writes:
| is bricklink running super slow for anyone else right now
|
yep, but I think it just picked up
|
Author: | Nubs_Select | Posted: | May 5, 2023 14:33 | Subject: | Slow? | Viewed: | 129 times | Topic: | Technical Issues | |
| is bricklink running super slow for anyone else right now |
Author: | macebobo | Posted: | May 3, 2023 00:28 | Subject: | Re: Forum home is throwing an error | Viewed: | 41 times | Topic: | Technical Issues | |
| In Technical Issues, wildchicken13 writes:
| This is how the world ends. Not with a bang, but with an internal server error.
|
Where's the Kaboom?
https://www.youtube.com/watch?v=t9wmWZbr_wQ
|
Author: | wildchicken13 | Posted: | May 2, 2023 21:30 | Subject: | Re: Forum home is throwing an error | Viewed: | 21 times | Topic: | Technical Issues | |
| This is how the world ends. Not with a bang, but with an internal server error. |
Author: | Nubs_Select | Posted: | May 2, 2023 18:59 | Subject: | Re: Forum home is throwing an error | Viewed: | 32 times | Topic: | Technical Issues | |
| yah i got that error also for the one page |
Author: | macebobo | Posted: | May 2, 2023 18:35 | Subject: | Re: Forum home is throwing an error | Viewed: | 36 times | Topic: | Technical Issues | |
| In Technical Issues, macebobo writes:
All my browsers (FF, Brave, Chrome) on all my devices (Win7/Android)
console is showing http error 500 (internal server error)
Only way I can get to this post again is to add the ID parameter or navigate
to a topic page.
|
|
|
Author: | Wyrd_Caboodle | Posted: | May 2, 2023 16:14 | Subject: | Re: Wanted List Problem - From Want to Have | Viewed: | 26 times | Topic: | Technical Issues | |
| In Technical Issues, SylvainLS writes:
| In Technical Issues, Wyrd_Caboodle writes:
| Anyone else having problems with changing wanted list items from want to have
or vice versa. I keep getting a message saying I've got more than one of
the same colour of a part on my list, which I haven't. Was working Ok yesterday.
Maybe a glitch?
Cheers
Jules
|
Hi,
Check your other lists. You can’t edit ANY list if ONE of them has a problem.
And that kind of problems happens when parts are merged in the catalogue. Did
you happen to have test parts in one of them? (See https://www.bricklink.com/messageThread.asp?ID=339040
)
|
Ah, didn't realize if one had a problem they all did. I have been adding
new lists, I'll check those. Thanks very much!
|
|
Author: | SylvainLS | Posted: | May 2, 2023 15:05 | Subject: | Re: Wanted List Problem - From Want to Have | Viewed: | 25 times | Topic: | Technical Issues | |
| In Technical Issues, Wyrd_Caboodle writes:
| Anyone else having problems with changing wanted list items from want to have
or vice versa. I keep getting a message saying I've got more than one of
the same colour of a part on my list, which I haven't. Was working Ok yesterday.
Maybe a glitch?
Cheers
Jules
|
Hi,
Check your other lists. You can’t edit ANY list if ONE of them has a problem.
And that kind of problems happens when parts are merged in the catalogue. Did
you happen to have test parts in one of them? (See https://www.bricklink.com/messageThread.asp?ID=339040
)
|
|
Author: | Wyrd_Caboodle | Posted: | May 2, 2023 14:29 | Subject: | Wanted List Problem - From Want to Have | Viewed: | 62 times | Topic: | Technical Issues | |
| Anyone else having problems with changing wanted list items from want to have
or vice versa. I keep getting a message saying I've got more than one of
the same colour of a part on my list, which I haven't. Was working Ok yesterday.
Maybe a glitch?
Cheers
Jules
|
Author: | Nubs_Select | Posted: | May 2, 2023 12:13 | Subject: | Re: Unable to change order status from Completed? | Viewed: | 25 times | Topic: | Technical Issues | |
| If a seller accidentally marks is as completed they can’t change isn’t back.
Only the buyer can change it. Just the other day I accidentally marked an order
as completed instead of shipped and had to message the buyer to ask them to change
it back
|
Author: | tons_of_bricks | Posted: | May 2, 2023 06:52 | Subject: | Re: Order date no longer updates with batch? | Viewed: | 38 times | Topic: | Technical Issues | |
| In Technical Issues, Stellar writes:
| Just got a new batch with Instant Checkout payment and the order was not moved
to the top of the list.
Two days ago I had a new batch added to another order and that one the Order
Date was updated and the order moved to the top of the list.
Anyone noticed this?
Sergio
|
| It updates if the buyer adds and does not pay yet.
It doesn't update if the buyer pays and adds to the order at the same time.
It is annoying.
|
|
|
Author: | Stellar | Posted: | May 2, 2023 06:43 | Subject: | Order date no longer updates with batch? | Viewed: | 57 times | Topic: | Technical Issues | |
| Just got a new batch with Instant Checkout payment and the order was not moved
to the top of the list.
Two days ago I had a new batch added to another order and that one the Order
Date was updated and the order moved to the top of the list.
Anyone noticed this?
Sergio
|
|
Author: | pcthurman | Posted: | May 2, 2023 03:39 | Subject: | Re: Unable to change order status from Completed? | Viewed: | 29 times | Topic: | Technical Issues | |
| In Technical Issues, gm.lloyd writes:
| I recently placed an order and some of the pieces did not arrive. I messaged
the seller to try and resolve the issue but as I was looking at the order, I
noticed the order status was set to complete. I do not remember setting this
and I am unable to change it. With my other orders, there has always been a drop
down to select from but on this one there is no drop down. I am wondering if
I am missing something?
Sorry if this is a dumb question, I am relatively new to bricklink
|
The seller most likely changed the order to complete.
You could contact the seller, ask them to change the order back to shipped so
you can change it to received. Then you can discuss the missing pieces from your
order.
If you do not get any reply from the seller in 3 days, file as NSS.
I would also put in a ticket at the help desk as suggested in a previous post.
Cass T
|
|
Author: | peregrinator | Posted: | May 1, 2023 20:51 | Subject: | Re: Unable to change order status from Completed? | Viewed: | 28 times | Topic: | Technical Issues | |
| In Technical Issues, gm.lloyd writes:
| I recently placed an order and some of the pieces did not arrive. I messaged
the seller to try and resolve the issue but as I was looking at the order, I
noticed the order status was set to complete. I do not remember setting this
and I am unable to change it. With my other orders, there has always been a drop
down to select from but on this one there is no drop down. I am wondering if
I am missing something?
Sorry if this is a dumb question, I am relatively new to bricklink
|
This should not be the case, but the seller has the ability to set the order
to Completed. If you do it yourself, there is a brief window in which you can
change it.
The way to keep this from happening is to set the order status to Received. The
seller can't change it if you do that.
I would submit a Help Desk ticket with the order number, maybe one of the admins
can change the order status.
|
|
Author: | gm.lloyd | Posted: | May 1, 2023 20:23 | Subject: | Unable to change order status from Completed? | Viewed: | 46 times | Topic: | Technical Issues | |
| I recently placed an order and some of the pieces did not arrive. I messaged
the seller to try and resolve the issue but as I was looking at the order, I
noticed the order status was set to complete. I do not remember setting this
and I am unable to change it. With my other orders, there has always been a drop
down to select from but on this one there is no drop down. I am wondering if
I am missing something?
Sorry if this is a dumb question, I am relatively new to bricklink
|
|
|
Author: | helens61 | Posted: | Apr 29, 2023 14:48 | Subject: | Re: Trouble with site scrolling | Viewed: | 30 times | Topic: | Technical Issues | |
| In Technical Issues, SylvainLS writes:
| In Technical Issues, helens61 writes:
| […]
This page for one - the only way I can reach the 'post' button is by
making page tiny LOL
Indeed it resolves itself in Internet Explorer, but is glitched in Firefox -
which does not have a 'scroll bar' function - hence my add-on attempt.
Perhaps time will improve it, or I'll have to use IE when I want to shop!
Thanks for reply
HVS
|
Hi,
There’s been a few similar threads here and it was due to the cookies banner
not appearing and blocking the loading / complete usage of the page.
So, can you check this page: https://www.bricklink.com/v3/cookies.page , make
your choices (Preference cookies is a must for auto-login/keep-me-logged, the
others aren’t), and validate?
|
Many thanks - that has indeed solved the issue for me, thank you very much for
the assistance
HVS
|
|
Author: | SylvainLS | Posted: | Apr 29, 2023 11:46 | Subject: | Re: Trouble with site scrolling | Viewed: | 33 times | Topic: | Technical Issues | |
| In Technical Issues, helens61 writes:
| […]
This page for one - the only way I can reach the 'post' button is by
making page tiny LOL
Indeed it resolves itself in Internet Explorer, but is glitched in Firefox -
which does not have a 'scroll bar' function - hence my add-on attempt.
Perhaps time will improve it, or I'll have to use IE when I want to shop!
Thanks for reply
HVS
|
Hi,
There’s been a few similar threads here and it was due to the cookies banner
not appearing and blocking the loading / complete usage of the page.
So, can you check this page: https://www.bricklink.com/v3/cookies.page , make
your choices (Preference cookies is a must for auto-login/keep-me-logged, the
others aren’t), and validate?
|
|
Author: | helens61 | Posted: | Apr 29, 2023 11:42 | Subject: | Re: Trouble with site scrolling | Viewed: | 25 times | Topic: | Technical Issues | |
| In Off Topic, jennnifer writes:
| In Off Topic, helens61 writes:
| Today - Saturday 29.04.2023 - I find that I cannot scroll on some of the site
pages. I even installed a scroll extension into my mouse, but can still only
scroll on certain pages.
Is this me or the site?
Anyone else having a problem?
very frustrating!
Thanks
|
It sounds like a browser or adaptability setting. Have you tried another browser?
Also, which pages?
~Jen
|
This page for one - the only way I can reach the 'post' button is by
making page tiny LOL
Indeed it resolves itself in Internet Explorer, but is glitched in Firefox -
which does not have a 'scroll bar' function - hence my add-on attempt.
Perhaps time will improve it, or I'll have to use IE when I want to shop!
Thanks for reply
HVS
|
|
Author: | jennnifer | Posted: | Apr 29, 2023 09:17 | Subject: | Re: Trouble with site scrolling | Viewed: | 24 times | Topic: | Technical Issues | |
| In Off Topic, helens61 writes:
| Today - Saturday 29.04.2023 - I find that I cannot scroll on some of the site
pages. I even installed a scroll extension into my mouse, but can still only
scroll on certain pages.
Is this me or the site?
Anyone else having a problem?
very frustrating!
Thanks
|
It sounds like a browser or adaptability setting. Have you tried another browser?
Also, which pages?
~Jen
|
Author: | helens61 | Posted: | Apr 29, 2023 04:52 | Subject: | Trouble with site scrolling | Viewed: | 63 times | Topic: | Technical Issues | |
| Today - Saturday 29.04.2023 - I find that I cannot scroll on some of the site
pages. I even installed a scroll extension into my mouse, but can still only
scroll on certain pages.
Is this me or the site?
Anyone else having a problem?
very frustrating!
Thanks
|
|
Author: | ponyandfriends | Posted: | Apr 28, 2023 16:28 | Subject: | Re: Offsite payment methods not working suddenly. | Viewed: | 34 times | Topic: | Technical Issues | |
| In Technical Issues, Brickwilbo writes:
| In Technical Issues, ponyandfriends writes:
| In Technical Issues, SylvainLS writes:
| In Technical Issues, ponyandfriends writes:
| […]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
|
I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).
|
I have tested a bit with my brothers account. Can't find anything that differs
and I have only a few restrictions, like max parts value on one of the methods.
The other shipping method is only max 2 kgs nothing else. And its not the shipping
methods its complaining about but as you say they might be connected somehow.
And orders have gone through occasionally.
I'll take it into consideration when I have time to redo it.
Hope to get back soon with a found error or something else..
Thanks /David
|
Do you have Seller protection enabled? With that checkbook ticjed new members
can only checkout wit PayPal Onsite.
|
Hello and thank you you are correct. Sorry for the late answer but Ive been busy.
I unticked the box and now it works as I want it to. I have instant checkout
on all shipping methods.
Thanks again!!
/David
|
|
Author: | Brickwilbo | Posted: | Apr 25, 2023 15:24 | Subject: | Re: Offsite payment methods not working suddenly. | Viewed: | 49 times | Topic: | Technical Issues | |
| In Technical Issues, ponyandfriends writes:
| In Technical Issues, SylvainLS writes:
| In Technical Issues, ponyandfriends writes:
| […]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
|
I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).
|
I have tested a bit with my brothers account. Can't find anything that differs
and I have only a few restrictions, like max parts value on one of the methods.
The other shipping method is only max 2 kgs nothing else. And its not the shipping
methods its complaining about but as you say they might be connected somehow.
And orders have gone through occasionally.
I'll take it into consideration when I have time to redo it.
Hope to get back soon with a found error or something else..
Thanks /David
|
Do you have Seller protection enabled? With that checkbook ticjed new members
can only checkout wit PayPal Onsite.
|
|
Author: | ponyandfriends | Posted: | Apr 25, 2023 15:03 | Subject: | Re: Offsite payment methods not working suddenly. | Viewed: | 33 times | Topic: | Technical Issues | |
| In Technical Issues, SylvainLS writes:
| In Technical Issues, ponyandfriends writes:
| […]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
|
I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).
|
I have tested a bit with my brothers account. Can't find anything that differs
and I have only a few restrictions, like max parts value on one of the methods.
The other shipping method is only max 2 kgs nothing else. And its not the shipping
methods its complaining about but as you say they might be connected somehow.
And orders have gone through occasionally.
I'll take it into consideration when I have time to redo it.
Hope to get back soon with a found error or something else..
Thanks /David
|
|
Author: | SylvainLS | Posted: | Apr 25, 2023 14:22 | Subject: | Re: Offsite payment methods not working suddenly. | Viewed: | 34 times | Topic: | Technical Issues | |
| In Technical Issues, ponyandfriends writes:
| […]
This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
|
I think I forgot to take that into account. Check the items: maybe they didn’t
fit in the conditions for the shipping methods (no dimension/weight or something
like that).
|
|
Author: | ponyandfriends | Posted: | Apr 25, 2023 14:11 | Subject: | Re: Offsite payment methods not working suddenly. | Viewed: | 35 times | Topic: | Technical Issues | |
| In Technical Issues, SylvainLS writes:
| In Technical Issues, jennnifer writes:
| Hello,
If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.
~Jen
|
No VAT for domestic and no VAT for intra-EU.
So, not only should offsite work for Swedish buyers but also for EU buyers.
Maybe something wrong in the shipping methods or templates? Try to remake them
from scratch?
|
Hello Jennifer and Sylvain. Thanks for answer.
Correct, no VAT is collected, domestic Sweden.
I have 2 shipping domestic options and both gives the same result.
But thanks for your tip I will try to delete and remake shipping and payment
templates. Don't have the time right now and its at least working with PayPal
onsite. This weekend Ill give it a try If the issue hasn't resolved itself,
as said it looks like it worked temporarily this morning since I got an order
via offsite payment.
Thanks /David
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Author: | SylvainLS | Posted: | Apr 25, 2023 11:04 | Subject: | Re: Offsite payment methods not working suddenly. | Viewed: | 31 times | Topic: | Technical Issues | |
| In Technical Issues, jennnifer writes:
| Hello,
If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.
~Jen
|
No VAT for domestic and no VAT for intra-EU.
So, not only should offsite work for Swedish buyers but also for EU buyers.
Maybe something wrong in the shipping methods or templates? Try to remake them
from scratch?
|
|
Author: | jennnifer | Posted: | Apr 25, 2023 10:43 | Subject: | Re: Offsite payment methods not working suddenly. | Viewed: | 38 times | Topic: | Technical Issues | |
| Hello,
If BrickLink is collecting any tax or VAT for your orders, then payments must
be made with an Onsite method.
~Jen
In Technical Issues, ponyandfriends writes:
| Hello.
I have had the store closed for a while and opened up recently.
And I discovered that onsite payment was not mandatory anymore so for domestic
I chose only an offsite payment method.
However it is not working anymore for me. I got a couple of domestic orders with
the offsite payment and suddenly a buyer contacted me and apparently checkout
was not possible anymore "Store has no payment option". This was last
week. I added PayPal onsite then so the buyer could checkout.
Offsite payment methods is available to choose for me in store settings but they
don't show up to the buyer. However this morning it popped in a domestic
order which had the offsite payment opted. When I give the checkout a look right
now offsite is not available for domestic in checkout. So it worked temporarily
this morning.
I contacted BL service last week but I guess it can take a while before they
answer. Any knowledge in this issue?
Regards, David.
|
|
|
Author: | ponyandfriends | Posted: | Apr 25, 2023 06:12 | Subject: | Offsite payment methods not working suddenly. | Viewed: | 87 times | Topic: | Technical Issues | |
| Hello.
I have had the store closed for a while and opened up recently.
And I discovered that onsite payment was not mandatory anymore so for domestic
I chose only an offsite payment method.
However it is not working anymore for me. I got a couple of domestic orders with
the offsite payment and suddenly a buyer contacted me and apparently checkout
was not possible anymore "Store has no payment option". This was last
week. I added PayPal onsite then so the buyer could checkout.
Offsite payment methods is available to choose for me in store settings but they
don't show up to the buyer. However this morning it popped in a domestic
order which had the offsite payment opted. When I give the checkout a look right
now offsite is not available for domestic in checkout. So it worked temporarily
this morning.
I contacted BL service last week but I guess it can take a while before they
answer. Any knowledge in this issue?
Regards, David.
|
|
Author: | hpoort | Posted: | Apr 24, 2023 10:25 | Subject: | Re: Studio 2.0 view zoom not working | Viewed: | 16 times | Topic: | Technical Issues | |
| In Technical Issues, AstroStar writes:
| So today I was gonna make a new Lego model, an update went through and that's
when I notice something was not right. So I tried to zoom in an out by using
my mouse scroll, but it was not zooming in or out, idk why it's not working.
Then I tried using ctrl and that's not working either, I need help.
|
Please report your problem on the proper forum: https://forum.bricklink.com/viewforum.php?f=4
You'll need to add a few more details like your computer's configuration
and the exact Studio version.
|
|
Author: | AstroStar | Posted: | Apr 24, 2023 10:21 | Subject: | Studio 2.0 view zoom not working | Viewed: | 23 times | Topic: | Technical Issues | |
| So today I was gonna make a new Lego model, an update went through and that's
when I notice something was not right. So I tried to zoom in an out by using
my mouse scroll, but it was not zooming in or out, idk why it's not working.
Then I tried using ctrl and that's not working either, I need help.
|
|
Author: | SylvainLS | Posted: | Apr 21, 2023 12:36 | Subject: | Re: Error or bug when buying from selected stores | Viewed: | 38 times | Topic: | Technical Issues | |
| In Technical Issues, jennnifer writes:
| […]
The 'Seller does not support shipping...' message occurs when that seller
does not have an Onsite payment method enabled so that BrickLink may collect
the appropriate VAT or taxes.
This is a separate issue from a store offering shipping to your country.
Since sellers have no way to know about this if they haven't kept up with
the tax changes, your best bet is to write and let them know.
~Jen
|
Again Jen: BL doesn’t collect VAT inside EU (EEA). Both the Netherlands and
Germany are in EU
More: Even when a seller is outside EU, “ships to” EU but does not offer an Onsite
payment method for EU buyers, the store’s banner will say “Ships to Me.”
But, as BL only collects import VAT for orders below €150, it’s the message in
the yellow box that will reflect that: instead of “Seller does not support orders
shipping to France/…”, it will say something to the effect of “the seller can’t
ship orders under €150.”
And as the second pic shows, the banner does say “doesn’t ship” (does
that for me too) and this seller says in their terms they don’t ship to EU countries.
So something else is wrong here.
|
|
Author: | jennnifer | Posted: | Apr 21, 2023 12:13 | Subject: | Re: Error or bug when buying from selected stores | Viewed: | 34 times | Topic: | Technical Issues | |
| In Technical Issues, Leftoverbricks writes:
| I searched for a part to buy and selected "Shipping to The Netherlands"
as a preset.
On the search result page I click on the item I want to buy.
However when I go the shop I see that the seller doesn't ship to my country.
Question: Why did this item show up in my search results?
The accompanying images speak for themselves.
|
The 'Seller does not support shipping...' message occurs when that seller
does not have an Onsite payment method enabled so that BrickLink may collect
the appropriate VAT or taxes.
This is a separate issue from a store offering shipping to your country.
Since sellers have no way to know about this if they haven't kept up with
the tax changes, your best bet is to write and let them know.
~Jen
|
|
Author: | Leftoverbricks | Posted: | Apr 21, 2023 11:30 | Subject: | Error or bug when buying from selected stores | Viewed: | 69 times | Topic: | Technical Issues | |
| I searched for a part to buy and selected "Shipping to The Netherlands"
as a preset.
On the search result page I click on the item I want to buy.
However when I go the shop I see that the seller doesn't ship to my country.
Question: Why did this item show up in my search results?
The accompanying images speak for themselves.
|
|
|
Author: | rtzx9r | Posted: | Apr 19, 2023 12:52 | Subject: | Re: Prices in INR? | Viewed: | 39 times | Topic: | Technical Issues | |
| In Technical Issues, yorbrick writes:
| In Technical Issues, cycbuild1136 writes:
| In Technical Issues, yorbrick writes:
| Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Are you using a VPN?
|
No. But I did get a new ISP a couple of days ago and currently have two as I
still have the old one in place for another day or so. If I connect through the
old one (and use the same browser), I get GBP by default when not logged in.
But the new one gives me INR, and reports my IP address is in Wales. Very strange.
Maybe the Welsh government have given up on the GBP and switched to Rupees instead!
|
You may have missed the news today… India has ousted leadership in GB and now
controls the area. Here is a news segment from our local news…
https://www.temporary-url.com/C684
|
|
Author: | yorbrick | Posted: | Apr 19, 2023 03:46 | Subject: | Re: Prices in INR? | Viewed: | 46 times | Topic: | Technical Issues | |
| In Technical Issues, cycbuild1136 writes:
| In Technical Issues, yorbrick writes:
| Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Are you using a VPN?
|
No. But I did get a new ISP a couple of days ago and currently have two as I
still have the old one in place for another day or so. If I connect through the
old one (and use the same browser), I get GBP by default when not logged in.
But the new one gives me INR, and reports my IP address is in Wales. Very strange.
Maybe the Welsh government have given up on the GBP and switched to Rupees instead!
|
|
Author: | cycbuild | Posted: | Apr 19, 2023 02:53 | Subject: | Re: Prices in INR? | Viewed: | 35 times | Topic: | Technical Issues | |
| In Technical Issues, yorbrick writes:
| Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Are you using a VPN?
|
Author: | SylvainLS | Posted: | Apr 19, 2023 02:44 | Subject: | Re: Prices in INR? | Viewed: | 35 times | Topic: | Technical Issues | |
| In Technical Issues, yorbrick writes:
| Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Not me.
|
Author: | yorbrick | Posted: | Apr 19, 2023 02:40 | Subject: | Prices in INR? | Viewed: | 88 times | Topic: | Technical Issues | |
| Since maintenance this morning, when not logged in the prices are defaulting
to INR. In the price guide, prices are in INR.
Is anyone else getting this?
|
Author: | BillM74 | Posted: | Apr 18, 2023 14:25 | Subject: | Re: Need help importing XML file into collection | Viewed: | 28 times | Topic: | Technical Issues | |
| Ah ha! Adding the color element and removing the sub-condition one appears to
have worked. I did receive an "Ajax Error" message at the end, but the
data was still loaded. FYI I also removed line breaks.
As an aside, when data is exported from the collection; I noticed that the color
element was set to -1.
Thank you for your assistance!
|
|
Author: | SylvainLS | Posted: | Apr 18, 2023 13:53 | Subject: | Re: Need help importing XML file into collection | Viewed: | 30 times | Topic: | Technical Issues | |
| In Technical Issues, BillM74 writes:
| Hello,
I am attempting to importing my minifig collection from brickset to bricklink.
The csv file exported from brickset was not recognized so I converted the data
to an XML which should be compatible with bricklink. Here is an example of my
output:
{INVENTORY}
{ITEM}{ITEMTYPE}M{/ITEMTYPE}{ITEMID}sw0001a{/ITEMID}{CONDITION}U{/CONDITION}{SUBCONDITION}C{/SUBCONDITION}{QTY}1{/QTY}{/ITEM}
{ITEM}{ITEMTYPE}M{/ITEMTYPE}{ITEMID}sw0001b{/ITEMID}{CONDITION}U{/CONDITION}{SUBCONDITION}C{/SUBCONDITION}{QTY}1{/QTY}{/ITEM}
{/INVENTORY}
I am receiving errors that the item ids cannot be found. The ids are clearly
there, so this error appears to be just a generic response. I'm guessing
that there is something wrong with my XML file, but it appears to align with
the current documentation. Can someone point out where I am going wrong?
|
Hmm, although it shouldn’t care about unneeded fields:
— there’s no subcondition for minifigs,
— maybe add a color tag (should default to 0 = Not Applicable, which is what
you want for minifigs).
Also, be sure you’re using the My Minifigures tab.
|
|
Author: | BillM74 | Posted: | Apr 18, 2023 12:54 | Subject: | Need help importing XML file into collection | Viewed: | 47 times | Topic: | Technical Issues | |
| Hello,
I am attempting to importing my minifig collection from brickset to bricklink.
The csv file exported from brickset was not recognized so I converted the data
to an XML which should be compatible with bricklink. Here is an example of my
output:
Msw0001aUC1
Msw0001bUC1
I am receiving errors that the item ids cannot be found. The ids are clearly
there, so this error appears to be just a generic response. I'm guessing
that there is something wrong with my XML file, but it appears to align with
the current documentation. Can someone point out where I am going wrong?
Thanks!
Bill
|
|
Author: | ndargus | Posted: | Apr 18, 2023 08:28 | Subject: | Re: Apply Order Not Working | Viewed: | 35 times | Topic: | Technical Issues | |
| Figured it out. Had a duplicated part in another list. On the Wanted List screen
the error was in red, and within the list the problem part. Once I removed it
and saved, the rest of the lists started working again.
In Technical Issues, ndargus writes:
| Have not had an issue before with capability this. Have 4 orders to be applied,
but when I click the green button to apply, nothing happens. Tried multiple
PCs and even my cell. Searched the forum but did not find any details. Would
anyone know why this is not working for me?
|
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