BrickLink Discussion Forum

In Help, esp_mitch writes:

Hi All

Just had a buyer contact me this morning after not receiving a £9 minifigure
order that was placed on April 5th. The postage option chosen by the buyer was
a standard 1st class large letter, Postage was paid for and label printed using
the Click and collect Royal Mail service and posted that same evening.

I have sent other parcels since then and have had those orders completed by those
buyers so I know the postbox I used has been visited by the Royal Mail.

I’ve asked the buyer to wait another week and see if anything arrives and in
the meantime I will do some research into what the next steps are.

What is the correct course of action as a seller ? Do I need to refund the buyer
even though they picked a non signed for option for post ? I have no reason to
believe the buyer is not telling the truth but also I’m going to be out £11 if
I have to refund even though I processed the order and paid the postage and sent
it ?

Don’t want to get negative feedback from the buyer if I argue the refund.

Thanks in advance for any help or advice

Some ways to think about it.
1. Getting a signed for postage option is there to help the seller more than
the buyer. The issue of what postage the buyer selected is basically irrelevant.
2. Yes, if you refund you will be out 11 pounds. But if the buyer does not receive
their order, and you don't refund, they will be out 11 pounds. So how is
that fair?
3. It hasn't been very long since you shipped the order, so it is correct
ask the buyer to give the order another week or so to show up. I find if I stay
in contact with a buyer, they are able to be patient in waiting a little longer.
In the meanwhile, double check that the shipping address was correct.
4. You have no reason to suspect that the buyer is not telling the truth. So
you have no reason to refuse a refund, if the package is lost. Yes, it hurts,
but it is the right thing to do. Fortunately lost orders are very rare, and when
they do happen, you can consider it a cost of doing business.

Author:

esp_mitch

Posted:

Apr 13, 2024 09:10

Subject:

Buyer not received order UK Royal Mail

Viewed:

105 times

Topic:

Author:

yorbrick

Posted:

Apr 13, 2024 05:40

Subject:

Re: MY ORDER PLACED LIST iS INCOMPLETE

Viewed:

46 times

Topic:

In Help, romanelli writes:

Hello Bilders.

I looking for a long time who knows why on my ORDER PLACED list is only last
16 orders.
Rest of them disappeared and i can't check them.
I send the message to the BL but nobody responded.

Thank for Your help if You can.

Either:

1) you filed them
2) older than 6 months.

Author:

romanelli

Posted:

Apr 13, 2024 05:12

Subject:

MY ORDER PLACED LIST iS INCOMPLETE

Viewed:

90 times

Topic:

Author:

WildBricks

Posted:

Apr 12, 2024 15:40

Subject:

Re: It's a whatcha-mac-all-it

Viewed:

48 times

Topic:

This set's Amazon description states:

The mech’s glow-in-the-dark arc reactor in its chest glows as kids twist, turn
and adjust the mech’s position to fire stud shooters

Awesome! Never even occurred to me to read LEGO's description of the set.
Thanks!

Author:

Saitobricks.ca

Posted:

Apr 12, 2024 15:23

Subject:

Re: It's a whatcha-mac-all-it

Viewed:

23 times

Topic:

In Help, Nubs_Select writes:

In Help, WildBricks writes:

Found a few stickered parts from this set:

76190-1 (Inv) Iron Man: Iron Monger Mayhem
468 Parts, 3 Minifigures, 2021
Sets: Super Heroes: The Infinity Saga

but of the stickered parts cataloged. So I'd like to add one. The problem
is, I'm not much of a comic person and I have no clue what it's called.
So, you comic gurus out there, what is this thing in the middle of the mech's
chest?

Somehow I don't think catalog admin is going to accept "Tile, Round
3 x 3 with Round Domahickey that I think is the Power Pack".

I’d have to go with “thingamajig” or “thingummy”

Maybe doohickey

Author:

zorbanj

Posted:

Apr 12, 2024 15:17

Subject:

Re: It's a whatcha-mac-all-it

Viewed:

25 times

Topic:

In Help, WildBricks writes:

Found a few stickered parts from this set:

76190-1 (Inv) Iron Man: Iron Monger Mayhem
468 Parts, 3 Minifigures, 2021
Sets: Super Heroes: The Infinity Saga

This set's Amazon description states:

The mech’s glow-in-the-dark arc reactor in its chest glows as kids twist, turn
and adjust the mech’s position to fire stud shooters

Author:

crazylegoman

Posted:

Apr 12, 2024 14:50

Subject:

Re: It's a whatcha-mac-all-it

Viewed:

36 times

Topic:

In Help, WildBricks writes:

Found a few stickered parts from this set:

76190-1 (Inv) Iron Man: Iron Monger Mayhem
468 Parts, 3 Minifigures, 2021
Sets: Super Heroes: The Infinity Saga

Maybe call it an ARC reactor? I'd have to rewatch the first Ironman movie
to be sure, but I seem to remember that both Tony's and Obadiah's power
sources were ARC reactors.

David

Author:

SylvainLS

Posted:

Apr 12, 2024 14:13

Subject:

Re: It's a whatcha-mac-all-it

Viewed:

31 times

Topic:

In Help, Nubs_Select writes:

[…]

Somehow I don't think catalog admin is going to accept "Tile, Round
3 x 3 with Round Domahickey that I think is the Power Pack".

I’d have to go with “thingamajig” or “thingummy”

I believe the proper technical term is “nukular thingamajig”

Author:

Nubs_Select

Posted:

Apr 12, 2024 13:58

Subject:

Re: It's a whatcha-mac-all-it

Viewed:

29 times

Topic:

In Help, WildBricks writes:

Found a few stickered parts from this set:

76190-1 (Inv) Iron Man: Iron Monger Mayhem
468 Parts, 3 Minifigures, 2021
Sets: Super Heroes: The Infinity Saga

I’d have to go with “thingamajig” or “thingummy”

Author:

WildBricks

Posted:

Apr 12, 2024 13:55

Subject:

It's a whatcha-mac-all-it

Viewed:

140 times

Topic:

Found a few stickered parts from this set:

76190-1 (Inv) Iron Man: Iron Monger Mayhem
468 Parts, 3 Minifigures, 2021
Sets: Super Heroes: The Infinity Saga

Author:

SezaR

Posted:

Apr 12, 2024 00:42

Subject:

Re: Uploaded wrong Set (Part Out)

Viewed:

42 times

Topic:

In Help, WestCoastBrickz writes:

Tried it, yes it works! Great!

No worries, I am glad I could help!

In Help, WestCoastBrickz writes:

I have uploaded the wrong set number (parts uploaded)
Is there any way I can upload again but with negative quantities or must I adjust
each individual stock items' quantity?
Thank you!

Author:

WestCoastBrickz

Posted:

Apr 11, 2024 23:55

Subject:

Re: Uploaded wrong Set (Part Out)

Viewed:

51 times

Topic:

Tried it, yes it works! Great!

In Help, WestCoastBrickz writes:

I have uploaded the wrong set number (parts uploaded)
Is there any way I can upload again but with negative quantities or must I adjust
each individual stock items' quantity?
Thank you!

Author:

WestCoastBrickz

Posted:

Apr 11, 2024 23:33

Subject:

Uploaded wrong Set (Part Out)

Viewed:

95 times

Topic:

I have uploaded the wrong set number (parts uploaded)
Is there any way I can upload again but with negative quantities or must I adjust
each individual stock items' quantity?
Thank you!

Author:

v100Bricks

Posted:

Apr 11, 2024 19:22

Subject:

Re: Large letter boxes U.K.

Viewed:

55 times

Topic:

I used https://www.ebay.co.uk/str/packagingsuppliesuk which had a good selection
of various sizes at (i think) decent prices.

Author:

SimplyBricks

Posted:

Apr 11, 2024 17:30

Subject:

Re: Large letter boxes U.K.

Viewed:

63 times

Topic:

In Help, Stuart9 writes:

Can’t find where I bought my large letter boxes, bought a bulk lot a long time
ago.

Looking to buy a few hundred this time, anyone prepared to let me know where
the cheapest place in the U.K. is ?

My C5 are 225 x 160 x 21mm and C4 about 340 x 235 x 21

Thanks in advance

Stuart

Hi Stuart,
I used these peeps last time I bought some ~ https://www.ebay.co.uk/itm/265679422682?var=565465882454

But I always keep an eye or two open for deals!

Mike

Author:

Stuart9

Posted:

Apr 11, 2024 17:14

Subject:

Large letter boxes U.K.

Viewed:

112 times

Topic:

Author:

SylvainLS

Posted:

Apr 11, 2024 14:00

Subject:

Re: What is the code of this lego?

Viewed:

59 times

Topic:

In Help, tripolinojazz writes:

Hello everybody! What is the code of this lego part? It Is like 3823 Windscreen
but is close in all the side.
Thank you

21 Windscreen 2 x 4 x 1 2/3
Parts: Windscreen

Author:

tripolinojazz

Posted:

Apr 11, 2024 13:57

Subject:

What is the code of this lego?

Viewed:

123 times

Topic:

Hello everybody! What is the code of this lego part? It Is like 3823 Windscreen
but is close in all the side.
Thank you

Author:

yorbrick

Posted:

Apr 11, 2024 13:20

Subject:

Re: What is the norm here

Viewed:

34 times

Topic:

Thank you for the replay and making a good point. the refund total was $0.14.
but it will cost 6 bucks in shipping to order from someone else. I assume as
get further into custom builds you just naturally build up spare bricks.

Yes, you will naturally build up spares. It is annoying when you need just a
few cheap parts, so overbuying parts you are likely to need in future is a good
idea.

Author:

Dhobeck

Posted:

Apr 11, 2024 13:07

Subject:

Re: Help Lego Fans! New, Selling for Daughter

Viewed:

56 times

Topic:

In Help, JGARDS33 writes:

Hi - I need positive feedback in order to begin (sadly) selling my 10,000+ collection
to make room for my 2-year-old angel. Sadly, all my money is going to her (and
IRS) so I can't purchase thus and seeking out a great favor from one lego
dork to another

Any, any help would be so incredibly appreciated - and if a buyer, Karma works
wonders

Thank you all!!

Best, Jeff

If you buy a $0.01 part from
https://store.bricklink.com/DansBrickShop#/shop
Shipping should be $5
Then you only have to pay for $5.01
Then you get a feedback and a part that you could resell in your future shop

Author:

SylvainLS

Posted:

Apr 11, 2024 12:42

Subject:

Re: Help Lego Fans! New, Selling for Daughter

Viewed:

58 times

Topic:

In Help, JGARDS33 writes:

Hi -

Hi and welcome

I need positive feedback in order to begin (sadly) selling my 10,000+ collection
to make room for my 2-year-old angel. Sadly, all my money is going to her (and
IRS) so I can't purchase thus and seeking out a great favor from one lego
dork to another

It’s not a question of being nice or not: there’s no other way to get feedback
than through a transaction. So, for beginners, to buy.

And you don’t need to buy much. There’s a lot of parts at 1 cent or less.

Author:

JGARDS33

Posted:

Apr 11, 2024 12:39

Subject:

Help Lego Fans! New, Selling for Daughter

Viewed:

159 times

Topic:

Any, any help would be so incredibly appreciated - and if a buyer, Karma works
wonders

Thank you all!!

Best, Jeff

Author:

GWD683

Posted:

Apr 11, 2024 12:39

Subject:

Re: What is the norm here

Viewed:

39 times

Topic:

In Help, yorbrick writes:

In Help, GWD683 writes:

I’m new to the custom Lego builds and am learning how the community operates.
I’m building the Naboo starfighter and used the auto order function to match
me with sellers.
Most of the orders shipped but one was talking a while and when it shipped they
refunded me for 2 pieces they didn’t have. All fine so far.
But it’s really hard to just order two pieces due to minimum order requirements
and overpaying for shipping.
Is there a way to tell the sellers not to complete the order if you can’t complete
the whole order?
Also the seller is highly rated
Any advice or past experiences would help. Thanks!!

It shouldn't happen but it does.

Something else you can do, especially if the parts are cheap, is double up by
ordering the same parts from other sellers if you are already buying parts from
them. It helps avoid missing lot problems and gives you spares if some (used)
parts are not up to quality or if you drop any.

And if you are not in a hurry, space the orders a day or two apart. If one seller
has an issue, there are still others on your list that could provide parts to
make up for other sellers errors.

Author:

GWD683

Posted:

Apr 11, 2024 12:36

Subject:

Re: What is the norm here

Viewed:

26 times

Topic:

In Help, calebfishn writes:

Most sellers should contact you if parts will be missing, rather than just shipping
it. They should give you the option to cancel the order, or arrange for refunds
for the missing parts.

That's what I figured but I assume large sellers just push it anyways.

Author:

GWD683

Posted:

Apr 11, 2024 12:35

Subject:

Re: What is the norm here

Viewed:

23 times

Topic:

In Help, SezaR writes:

In Help, GWD683 writes:

I have never done the same thing this seller did. In my opinion, this is not
professional and annoying for buyer.

I always message seller "the part X and Y in my order are vital and the single
reason I submitted this order. Please do not ship if you don't have them."

But it’s really hard to just order two pieces due to minimum order requirements
and overpaying for shipping.

I would wait. Soon, you will need more parts.

Is there a way to tell the sellers not to complete the order if you can’t complete
the whole order?
Also the seller is highly rated

Checking feedback's history is a most.
Between 0-2 non-positive feedback out of 1000 is considered very good.
If a seller has more non-positive feedbacks, I read them.

Any advice or past experiences would help. Thanks!!

I gave you a few advices. I still have 20463 more advices but let talk about
them later

Thank you for all the feed back. I will use the include notes in future orders.

Author:

GWD683

Posted:

Apr 11, 2024 12:34

Subject:

Re: What is the norm here

Viewed:

34 times

Topic:

In Help, Nubs_Select writes:

In Help, GWD683 writes:

You could include a message saying something like “please do not ship unless
all parts are able to be shipped” or similar. In general 1 or 2 parts (depending
on order size) missing isn’t that rare of a thing and in many cases even if messaged
the buyer never responds so it’s somewhat normal to simply refund the missing
parts + some of the shipping cost and then ship out the order so that the order
isn’t delayed by potentially never receiving a response

Almost forgot to include that normally the seller still messages the buyer but
I was getting at they don’t always wait for a response

That's a good idea, Thank you.

Author:

yorbrick

Posted:

Apr 11, 2024 03:08

Subject:

Re: What is the norm here

Viewed:

54 times

Topic:

In Help, GWD683 writes:

Author:

calebfishn

Posted:

Apr 10, 2024 22:32

Subject:

Re: What is the norm here

Viewed:

63 times

Topic:

Most sellers should contact you if parts will be missing, rather than just shipping
it. They should give you the option to cancel the order, or arrange for refunds
for the missing parts.

Author:

1001bricks

Posted:

Apr 10, 2024 17:20

Subject:

Re: Weight of set

Viewed:

24 times

Topic:

In Help, Dhobeck writes:

SirIceCreamMansBrixNFigs

yvw!

OneThousandAndOneBricks

Author:

Dhobeck

Posted:

Apr 10, 2024 17:06

Subject:

Re: Weight of set

Viewed:

23 times

Topic:

In Help, SylvainLS writes:

In Help, Dhobeck writes:

[…]
One more question how do you add a decorated part?

Below is taken from what the catalogue people answer when someone tries to add
plain parts instead of stickered parts in inventories.
That bit works the same for any part:

“
Please follow the following process to add it correctly:

(1) Add the […] part to the BrickLink catalog:

https://www.bricklink.com/wantedCatalog.asp?catType=P

Help on adding an item to the BrickLink catalog:

https://www.bricklink.com/help.asp?helpID=71

(2) Add an image to the BrickLink catalog for the […] part:

https://www.bricklink.com/v2/catalog/catalogImageAdd.page?itemType=P

Help on adding an image to the BrickLink catalog:

https://www.bricklink.com/help.asp?helpID=87

[…]
----------

The following videos are great tutorials for the process:

https://www.bricklink.com/message.asp?ID=1191009
”

Thanks, I have submitted the decorated part.

SirIceCreamMansBrixNFigs

Author:

Nubs_Select

Posted:

Apr 10, 2024 14:51

Subject:

Re: What is the norm here

Viewed:

49 times

Topic:

In Help, Nubs_Select writes:

In Help, GWD683 writes:

Almost forgot to include that normally the seller still messages the buyer but
I was getting at they don’t always wait for a response

Author:

SezaR

Posted:

Apr 10, 2024 14:48

Subject:

Re: What is the norm here

Viewed:

52 times

Topic:

In Help, GWD683 writes:

But it’s really hard to just order two pieces due to minimum order requirements
and overpaying for shipping.

I would wait. Soon, you will need more parts.

Is there a way to tell the sellers not to complete the order if you can’t complete
the whole order?
Also the seller is highly rated

Checking feedback's history is a most.
Between 0-2 non-positive feedback out of 1000 is considered very good.
If a seller has more non-positive feedbacks, I read them.

Any advice or past experiences would help. Thanks!!

I gave you a few advices. I still have 20463 more advices but let talk about
them later

Author:

Nubs_Select

Posted:

Apr 10, 2024 14:38

Subject:

Re: What is the norm here

Viewed:

61 times

Topic:

In Help, GWD683 writes:

Author:

GWD683

Posted:

Apr 10, 2024 14:24

Subject:

What is the norm here

Viewed:

244 times

Topic:

Author:

zorbanj

Posted:

Apr 10, 2024 14:23

Subject:

Re: Removing NSS

Viewed:

37 times

Topic:

https://www.bricklink.com/helpDesk.asp?helpDeskID=122&viewType=shop

In Help, Stuart9 writes:

Anyone have the link to get NSS removed.

Delayed order now shipped, how do I clear it.

Thanks in advance

Stuart

Author:

DarthMaul1

Posted:

Apr 10, 2024 14:23

Subject:

Re: identifying lego plate

Viewed:

29 times

Topic:

In Help, Tracyd writes:

In Help, DarthMaul1 writes:

In Help, Tracyd writes:

In Help, DarthMaul1 writes:

In Help, The_Boyz_Bricks writes:

In Help, DarthMaul1 writes:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

I don’t think it’s Lego. Sorry

that's okay they said to google it 😂
apparently they were wrong i had to ask the experts about it 🤣
i will see what they say now.

Pretty sure it's Mega. I have some blue ones.

ty they were listing it online for 45 with everything included and i didn't
think it was all lego and worth 45.

Not for resale, thou the flag looks good in the pic. And depending on if the
other baseplates are Lego it might be ok for personal use.

yeah i was interested in the blue plate with the design and the octan tanks depending
on how bad i was going to resell them in sets since i had some of the parts already
and i saw some potential in it.

Author:

1001bricks

Posted:

Apr 10, 2024 14:13

Subject:

Re: Removing NSS

Viewed:

31 times

Topic:

In Help, Stuart9 writes:

Anyone have the link to get NSS removed.

Delayed order now shipped, how do I clear it.

Thanks in advance

Stuart

It's top in the order page.

Simply reply in the NSS and post a link to the proof of shipment.

Author:

Stuart9

Posted:

Apr 10, 2024 14:07

Subject:

Removing NSS

Viewed:

110 times

Topic:

Anyone have the link to get NSS removed.

Delayed order now shipped, how do I clear it.

Thanks in advance

Stuart

Author:

Tracyd

Posted:

Apr 10, 2024 14:05

Subject:

Re: identifying lego plate

Viewed:

25 times

Topic:

In Help, DarthMaul1 writes:

In Help, Tracyd writes:

In Help, DarthMaul1 writes:

In Help, The_Boyz_Bricks writes:

In Help, DarthMaul1 writes:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

I don’t think it’s Lego. Sorry

that's okay they said to google it 😂
apparently they were wrong i had to ask the experts about it 🤣
i will see what they say now.

Pretty sure it's Mega. I have some blue ones.

ty they were listing it online for 45 with everything included and i didn't
think it was all lego and worth 45.

Not for resale, thou the flag looks good in the pic. And depending on if the
other baseplates are Lego it might be ok for personal use.

Author:

SylvainLS

Posted:

Apr 10, 2024 13:56

Subject:

Re: Weight of set

Viewed:

25 times

Topic:

In Help, Dhobeck writes:

[…]
One more question how do you add a decorated part?

Author:

SylvainLS

Posted:

Apr 10, 2024 13:51

Subject:

Re: Moc wanted List not working

Viewed:

25 times

Topic:

In Help, singhmp77 writes:

Trying to add through the add to wanted list from studio gallery but its not
working. Even the easy buy is not working.

Please let me know what is wrong.

Hi,

Seems to be working.

As a guess, I’d venture that you have duplicates in on of your lists: if ONE
of your lists has duplicate items, that blocks ALL your lists.

Check on the list of WLs, the culprit should be marked: https://www.bricklink.com/v2/wanted/list.page

Then open it, the duplicate(s) should be marked.
Solve the duplicates problem(s) and try again.

Author:

singhmp77

Posted:

Apr 10, 2024 13:07

Subject:

Moc wanted List not working

Viewed:

45 times

Topic:

Trying to add through the add to wanted list from studio gallery but its not
working. Even the easy buy is not working.

Please let me know what is wrong.

Thanks

Author:

DarthMaul1

Posted:

Apr 10, 2024 12:40

Subject:

Re: identifying lego plate

Viewed:

46 times

Topic:

In Help, Tracyd writes:

In Help, DarthMaul1 writes:

In Help, The_Boyz_Bricks writes:

In Help, DarthMaul1 writes:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

I don’t think it’s Lego. Sorry

that's okay they said to google it 😂
apparently they were wrong i had to ask the experts about it 🤣
i will see what they say now.

Pretty sure it's Mega. I have some blue ones.

ty they were listing it online for 45 with everything included and i didn't
think it was all lego and worth 45.

Author:

Tracyd

Posted:

Apr 10, 2024 12:13

Subject:

Re: identifying lego plate

Viewed:

43 times

Topic:

In Help, DarthMaul1 writes:

In Help, The_Boyz_Bricks writes:

In Help, DarthMaul1 writes:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

I don’t think it’s Lego. Sorry

that's okay they said to google it 😂
apparently they were wrong i had to ask the experts about it 🤣
i will see what they say now.

Pretty sure it's Mega. I have some blue ones.

Author:

DarthMaul1

Posted:

Apr 10, 2024 12:05

Subject:

Re: identifying lego plate

Viewed:

46 times

Topic:

In Help, The_Boyz_Bricks writes:

In Help, DarthMaul1 writes:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

I don’t think it’s Lego. Sorry

that's okay they said to google it 😂
apparently they were wrong i had to ask the experts about it 🤣
i will see what they say now.

Author:

The_Boyz_Bricks

Posted:

Apr 10, 2024 11:08

Subject:

Re: identifying lego plate

Viewed:

47 times

Topic:

In Help, DarthMaul1 writes:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

I don’t think it’s Lego. Sorry

Author:

DarthMaul1

Posted:

Apr 10, 2024 10:59

Subject:

Re: identifying lego plate

Viewed:

43 times

Topic:

In Help, Saitobricks.ca writes:

In Help, DarthMaul1 writes:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

Does it say LEGO on the studs?

If not than it is for sure a fake.

can't see it's to blurry

Author:

Dhobeck

Posted:

Apr 10, 2024 10:55

Subject:

Re: Weight of set

Viewed:

24 times

Topic:

In Help, SylvainLS writes:

In Help, Dhobeck writes:

Is the weight of the set the sealed set or just the parts?

Sealed.

So it may vary: catalogs, leaflets, localized instructions, even the box can
have a different weight (North America / Europe).

Thanks
One more question how do you add a decorated part?

Author:

Saitobricks.ca

Posted:

Apr 10, 2024 10:49

Subject:

Re: identifying lego plate

Viewed:

38 times

Topic:

In Help, DarthMaul1 writes:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

Does it say LEGO on the studs?

If not than it is for sure a fake.

Author:

DarthMaul1

Posted:

Apr 10, 2024 10:47

Subject:

identifying lego plate

Viewed:

113 times

Topic:

trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.

Author:

SylvainLS

Posted:

Apr 10, 2024 10:39

Subject:

Re: Weight of set

Viewed:

25 times

Topic:

In Help, Dhobeck writes:

Is the weight of the set the sealed set or just the parts?

Sealed.

So it may vary: catalogs, leaflets, localized instructions, even the box can
have a different weight (North America / Europe).

Author:

Dhobeck

Posted:

Apr 10, 2024 10:34

Subject:

Weight of set

Viewed:

61 times

Topic:

Is the weight of the set the sealed set or just the parts?

Thanks
SirIceCreamMansBrixNFigs

Author:

LeeGo73

Posted:

Apr 9, 2024 05:11

Subject:

Re: Returned Lego 200 grams heavier?

Viewed:

69 times

Topic:

In Help, starforcelego writes:

So my customer wanted a full refund for the box not being in pristine condition.
Eventually I agreed to a refund and the weight is about 200 grams more than the
advertised weight of the item, tantive 4, which is supposed to weigh 2.4 kg.
Mine weighs 2.6 kg. Wondering if they took out the minifigs and added counterweights
or something? Seals look fine to me.

A sealed Tantive 4 (2019) weighs 2.52kg, how did you arrive at 2.4kg? Maybe your
scale is not the accurate enough?

Author:

knxguy11340

Posted:

Apr 9, 2024 05:01

Subject:

Re: Returned Lego 200 grams heavier?

Viewed:

70 times

Topic:

In Help, starforcelego writes:

Has it possibly been opened like this: https://youtu.be/Y2jzbqbjXVk?si=v1rWUF_jv6G8tLtF&t=40

Author:

Adjour

Posted:

Apr 8, 2024 19:56

Subject:

Re: Insurance for your collection

Viewed:

47 times

Topic:

In Help, Carissamiss writes:

I’m in Canada, but here my collection is insured as a specific addition to the
“contents” portion of my home insurance. So if there’s a claim they pay x for
the home structure, x for replacement of general contents and x to replace the
LEGO collection.
I would call the home insurance company back and ask if your general contents
policy is enough to replace the LEGO and everything else in your house, or
if you need to write in the addition. They do that for things like artwork and
jewelry too so it’s not unusual.

In Help, afexx37 writes:

Hello all,

I was wondering how you insure your collections. My collection is worth a substantial
amount of money, and we get a lot of fires in our area. I spoke to our current
company that we have home, auto and pet insurance through; and they said they
don't do that. They said I would want to look into Inland Marine insurance,
and that wasn't correct.

How do you insure yours? Who do you go through? Does it fall in to another category
of some kind?

I'm not getting answers on my end, and would appreciate any advice you could
offer.

Thank you!

This is also how mine is covered. They basically just asked me to state a number
and then add it on to the value of the house. No proof needed.

Crystal

Author:

Carissamiss

Posted:

Apr 8, 2024 17:55

Subject:

Re: Insurance for your collection

Viewed:

48 times

Topic:

Author:

peregrinator

Posted:

Apr 8, 2024 17:10

Subject:

Re: Returned Lego 200 grams heavier?

Viewed:

71 times

Topic:

In Help, starforcelego writes:

Was it heavier than what you sent?

Author:

starforcelego

Posted:

Apr 8, 2024 17:04

Subject:

Returned Lego 200 grams heavier?

Viewed:

183 times

Topic:

Author:

afexx37

Posted:

Apr 8, 2024 16:29

Subject:

Insurance for your collection

Viewed:

75 times

Topic:

Author:

SylvainLS

Posted:

Apr 8, 2024 15:32

Subject:

Re: How to scroll store banner to the side

Viewed:

26 times

Topic:

In Help, 1001bricks writes:

But but I tried to imagine proper Texan language!!!

Then it’d rather be: “Right now if y’all in Texas and ain’t seein’ squat, it’s
normal.”

Sorry

Author:

1001bricks

Posted:

Apr 8, 2024 15:03

Subject:

Re: How to scroll store banner to the side

Viewed:

29 times

Topic:

But but I tried to imagine proper Texan language!!!
Sorry

In Help, SylvainLS writes:

Language!

In Help, 1001bricks writes:

In Help, Nubs_Select writes:

include
""
before your text and it will scroll
(you have to click reply in order to see what i wrote since its HTML)

... RIGHT NOW IF YOU'RE IN TX AND YOU DON'T SEE […anything…], IT'S NORMAL!!!
RIGHT NOW IF YOU'RE IN TX ...

Warning, marquees may make buyers run angry - Apart if it's really importnat,
I'd avoid

Author:

SylvainLS

Posted:

Apr 8, 2024 15:01

Subject:

Re: How to scroll store banner to the side

Viewed:

29 times

Topic:

Language!

In Help, 1001bricks writes:

In Help, Nubs_Select writes:

include
""
before your text and it will scroll
(you have to click reply in order to see what i wrote since its HTML)

... RIGHT NOW IF YOU'RE IN TX AND YOU DON'T SEE […anything…], IT'S NORMAL!!!
RIGHT NOW IF YOU'RE IN TX ...

Warning, marquees may make buyers run angry - Apart if it's really importnat,
I'd avoid

Author:

Nubs_Select

Posted:

Apr 8, 2024 14:59

Subject:

Re: How to scroll store banner to the side

Viewed:

24 times

Topic:

In Help, Dhobeck writes:

In Help, Nubs_Select writes:

In Help, 1001bricks writes:

In Help, Nubs_Select writes:

include
""
before your text and it will scroll
(you have to click reply in order to see what i wrote since its HTML)

... RIGHT NOW IF YOU'RE IN TX AND YOU DON'T SEE S**T, IT'S NORMAL!!!
RIGHT NOW IF YOU'RE IN TX ...

Warning, marquees may make buyers run angry - Apart if it's really importnat,
I'd avoid

pictures are 10X better

Ah yes blackness

Author:

Dhobeck

Posted:

Apr 8, 2024 14:49

Subject:

Re: How to scroll store banner to the side

Viewed:

27 times

Topic:

In Help, Nubs_Select writes:

In Help, 1001bricks writes:

In Help, Nubs_Select writes:

include
""
before your text and it will scroll
(you have to click reply in order to see what i wrote since its HTML)

... RIGHT NOW IF YOU'RE IN TX AND YOU DON'T SEE S**T, IT'S NORMAL!!!
RIGHT NOW IF YOU'RE IN TX ...

Warning, marquees may make buyers run angry - Apart if it's really importnat,
I'd avoid

pictures are 10X better

Ah yes blackness

Author:

Nubs_Select

Posted:

Apr 8, 2024 14:42

Subject:

Re: How to scroll store banner to the side

Viewed:

30 times

Topic:

In Help, 1001bricks writes:

In Help, Nubs_Select writes:

include
""
before your text and it will scroll
(you have to click reply in order to see what i wrote since its HTML)

... RIGHT NOW IF YOU'RE IN TX AND YOU DON'T SEE S**T, IT'S NORMAL!!!
RIGHT NOW IF YOU'RE IN TX ...

Warning, marquees may make buyers run angry - Apart if it's really importnat,
I'd avoid

pictures are 10X better

Author:

Dhobeck

Posted:

Apr 8, 2024 14:37

Subject:

Re: How to scroll store banner to the side

Viewed:

33 times

Topic:

In Help, Nubs_Select writes:

include
""
before your text and it will scroll
(you have to click reply in order to see what i wrote since its HTML)

Thanks Nubs

Author:

Nubs_Select

Posted:

Apr 8, 2024 14:33

Subject:

Re: How to scroll store banner to the side

Viewed:

32 times

Topic:

include
""
before your text and it will scroll
(you have to click reply in order to see what i wrote since its HTML)

Author:

Dhobeck

Posted:

Apr 8, 2024 14:31

Subject:

How to scroll store banner to the side

Viewed:

86 times

Topic:

I see some stores have a scrolling banner. How do I set this up?

Thanks
SirIceCreamMansBrixNFigs

Author:

Dino

Posted:

Apr 8, 2024 08:54

Subject:

Re: order lost in transit and seller is ghosting

Viewed:

54 times

Topic:

In Help, DE3PX writes:

i bought an order in January the status of it in the tracking page has been
"shipment is ready for transport to the country of destination" since
January 20th I contacted seller about it multiple times he said he will start
an investigation that was a month ago (february 21st) i contacted the seller
about it a week ago he read the messages but didnt respond at this point i just
want to refund what do i do ?

Open a NSS case here on bricklink. If you paid with Paypal, open a case on Paypal
to get your money back..

Author:

DE3PX

Posted:

Apr 8, 2024 08:49

Subject:

order lost in transit and seller is ghosting

Viewed:

143 times

Topic:

Author:

SezaR

Posted:

Apr 7, 2024 23:22

Subject:

Re: One or two?

Viewed:

41 times

Topic:

In Help, sasquatch_eater writes:

If somebody bought this item from me:

42876 Turkey Drumstick, 22mm with Oval Opening on Back
Parts: Food & Drink {Dark Orange}

Do I include two or just one?
Thanks very much for the help.

If somebody buy it from you, include one. If I buy it from you, include two!

Author:

randyf

Posted:

Apr 7, 2024 22:51

Subject:

Re: One or two?

Viewed:

43 times

Topic:

In Help, sasquatch_eater writes:

If somebody bought this item from me:

42876 Turkey Drumstick, 22mm with Oval Opening on Back
Parts: Food & Drink {Dark Orange}

Do I include two or just one?
Thanks very much for the help.

Just one. I updated the image.

Cheers,
Randy

Author:

sasquatch_eater

Posted:

Apr 7, 2024 22:01

Subject:

Re: One or two?

Viewed:

30 times

Topic:

In Help, peregrinator writes:

In Help, sasquatch_eater writes:

If somebody bought this item from me:

42876 Turkey Drumstick, 22mm with Oval Opening on Back
Parts: Food & Drink {Dark Orange}

Do I include two or just one?
Thanks very much for the help.

One, because two come with a turkey assembly

Thanks very much for the help.

Author:

peregrinator

Posted:

Apr 7, 2024 21:59

Subject:

Re: One or two?

Viewed:

34 times

Topic:

In Help, sasquatch_eater writes:

If somebody bought this item from me:

42876 Turkey Drumstick, 22mm with Oval Opening on Back
Parts: Food & Drink {Dark Orange}

Do I include two or just one?
Thanks very much for the help.

One, because two come with a turkey assembly

Author:

sasquatch_eater

Posted:

Apr 7, 2024 21:54

Subject:

One or two?

Viewed:

123 times

Topic:

If somebody bought this item from me:

42876 Turkey Drumstick, 22mm with Oval Opening on Back
Parts: Food & Drink {Dark Orange}

Do I include two or just one?
Thanks very much for the help.

Author:

1001bricks

Posted:

Apr 7, 2024 18:46

Subject:

Re: When did they stop putting tracking numbers

Viewed:

32 times

Topic:

In Help, Ziegelmeister writes:

In Help, 1001bricks writes:

Another maybe more interesting way is to use a Customized Template for the drive-through
e-mail.

You then can use any field (like the tracking one) where you put the tracking,
and then on the e-mail the buyer will see something like:

... has been Shipped!

Your tracking number is: https://www.whatevertrackingsite.com?id=0123456789

OH interesting. I never thought about putting a hard link in the drive thru.
I just send the tracking number and assume people are cutting and pasting it
in to the browser window.

You can make this, using a fixed link and a macro token which contains the tracking

Author:

Ziegelmeister

Posted:

Apr 7, 2024 18:39

Subject:

Re: When did they stop putting tracking numbers

Viewed:

42 times

Topic:

In Help, 1001bricks writes:

OH interesting. I never thought about putting a hard link in the drive thru.
I just send the tracking number and assume people are cutting and pasting it
in to the browser window.

Author:

ZwarteMagica

Posted:

Apr 7, 2024 14:50

Subject:

Re: Sjabloon trein rails

Viewed:

33 times

Topic:

Kopietjes worden niet toe gelaten op BrickLink. Gebruikte tweede hands originele
kun je op Bricklink wel kopen.

Hieronder het onderdeel in de catalogus. Dan kun je een winkeltje uitkiezen.

196926 Paper Cardboard Train Track Layout Template 1:13 Scale for 4.5V & 12V, 159mm x 134mm, with Lego logo
Parts: Paper

In Help, Znarfje writes:

Beste mede bouwers,
Wij hebben een vraag of er iemand is die de trein sjabloon heeft voor het maken
van een trein baan.
Wij hebben een voorbeeld ontvangen bij een zending 2e hands lego stenen, dit
voorbeeld is niet correct de verhoudingen zijn scheef gekopieerd waardoor hier
niet mee kunt werken.
Wij hebben dit ook al bij Lego nagevraagd maar zij hadden dit niet in voorraad
en konden mij ook niet zeggen uit welke set dit had gezeten, Lego gaf mij via
de mail aan dat wij dit moesten vragen bij Bricklink. Hieronder het A4 uitdraai
van de sjabloon, kan of is er iemand die deze sjabloon in zijn bezit heeft en
genegen is om een kopie toe te kunnen zenden.

Author:

Znarfje

Posted:

Apr 7, 2024 14:34

Subject:

Sjabloon trein rails

Viewed:

76 times

Topic:

Author:

1001bricks

Posted:

Apr 7, 2024 14:09

Subject:

Re: When did they stop putting tracking numbers

Viewed:

45 times

Topic:

In Help, gekolego writes:

The optional column in the Orders Received page where a tracking number can be
added is not activated per default, most sellers (I assume – like me until recently)
don’t know that this option exists, so they won’t use it.
On the buyer’s side, I am not sure how many know that feature and look for the
TrackingNo by opening the Order Summary.
Due to constantly tightened rules for sellers (by Paypal, Bricklink) tracked
shipping will be more or less standard in the future. Thus a default TrackingNo
column should be available for both sellers and buyers in their overview of orders.
This should improve communication between buyer and seller and avoid unnecessary
requests.

Author:

gekolego

Posted:

Apr 7, 2024 13:59

Subject:

Re: When did they stop putting tracking numbers

Viewed:

48 times

Topic:

Author:

Nicolasamico37

Posted:

Apr 7, 2024 13:47

Subject:

Re: 9781338219630 how to add French version

Viewed:

23 times

Topic:

In Help, BondBricks writes:

I have a French version of 9781338219630 to add to the catalog.
Would eventually like to sell it but for now just adding it to my inventory would
be nice.
I have a picture but every where I try to add the picture it is asking for a
part number.
How do I go about this.
Thanks,
Mark
(If my camera was better the picture would be much clearer as the book colors
are much more vibrant).

Author:

Nicolasamico37

Posted:

Apr 7, 2024 13:44

Subject:

Re: 9781338219630 how to add French version

Viewed:

20 times

Topic:

In Help, BondBricks writes:

Hi,

You can add this new book and specify that this is the french version of book

9781338219630 (Inv) Gadgets (Klutz)
Books: Idea Book

so there would be a relationship.

I think you can use the official picture found on the internet, like the one
I've seen on Amazon.

For the book number, generally we could use the ISBN.

Hope this helps

Nicolas

Author:

BondBricks

Posted:

Apr 7, 2024 13:13

Subject:

9781338219630 how to add French version

Viewed:

57 times

Topic:

Author:

dsc9401

Posted:

Apr 7, 2024 04:18

Subject:

Re: Anyone know how to edit your wanted list ?

Viewed:

27 times

Topic:

In Help, SylvainLS writes:

In Help, dsc9401 writes:

I recently have this problem when I try to modify my wanted list, it always shows
"Only one item/color combination is allowed per wanted list" But I don't
have any duplicate items in this wanted list, I just want to modify the quantity
for some parts, but this message shows up again and again once I try to save
my change. Anyone can help me on this problem? Thanks !

ONE of your lists has a duplicate and that blocks ALL your lists.

Check on the list of WLs, the culprit should be marked: https://www.bricklink.com/v2/wanted/list.page

Then open it, the duplicate(s) should be marked.

Thank you! that solve my problem !

Author:

SylvainLS

Posted:

Apr 7, 2024 04:04

Subject:

Re: Anyone know how to edit your wanted list ?

Viewed:

45 times

Topic:

In Help, dsc9401 writes:

Author:

dsc9401

Posted:

Apr 7, 2024 04:02

Subject:

Anyone know how to edit your wanted list ?

Viewed:

56 times

Topic:

Author:

zorbanj

Posted:

Apr 7, 2024 00:53

Subject:

Re: How to charge customers per x amount of lots

Viewed:

37 times

Topic:

In Help, knxguy11340 writes:

The next time you go to the supermarket or big box store, make sure you pay an
extra fee based on how many items you bought. Why is it ALWAYS the UK/EU stores
that whine and moan about servicing their customers?

I'll answer you're question with a better question: Why don't you
post under your real account?

Author:

calebfishn

Posted:

Apr 6, 2024 21:30

Subject:

Re: How to charge customers per x amount of lots

Viewed:

40 times

Topic:

In Help, marcarlo writes:

Hello,

I have my own store and I am wondering how I can charge customers for buying
more than 20 lots. Because it takes me so much time to collect the order, I think
it would be fair to base the fee on the amount of lots that are being bought.

How I would like to do it is this:
Every 20 lots = 1 euro extra packing fee.

Could someone help me with this and explain to me how I can set this up in my
store the most efficient way? Also, is there the possibility to let this go automatically?

Thank you in advance!

Kindest regards,
Marc Verkerk

It might be even more fair to figure out ways to pick your orders faster, and
more efficiently.

Author:

peregrinator

Posted:

Apr 6, 2024 11:36

Subject:

Re: How to charge customers per x amount of lots

Viewed:

41 times

Topic:

In Help, knxguy11340 writes:

There are plenty of non-European stores with fees for this and that.

Personally, I think fees for buying *more* are a bit odd, but the supermarket
analogy isn't accurate since the customer is typically walking around the
store putting the items into his or her own cart. I guess a service like Instacart
would be the closer analogy.

Author:

SylvainLS

Posted:

Apr 6, 2024 11:26

Subject:

Re: accidentally added pieces twice

Viewed:

24 times

Topic:

In Help, Le60sph writes:

[…]
If it was a set you parted out you can do the -1 in the Quantity of sets: and
it will add negative qty of each item.
It works as I have had to do it myself in the past.

OP is a buyer only and is talking about the My Collection feature: https://www.bricklink.com/v3/myCollection/main.page
not about their store inventory

Author:

Le60sph

Posted:

Apr 6, 2024 11:23

Subject:

Re: accidentally added pieces twice

Viewed:

22 times

Topic:

In Help, LucasHN writes:

I accidentally added pieces twice to my collection
How can I delete the double pieces? I wouldn't like to go
one by one through all the hundreds of pieces

I managed to remove the set, but when I remove the set, pieces
didn't go with it.

If it was a set you parted out you can do the -1 in the Quantity of sets: and
it will add negative qty of each item.
It works as I have had to do it myself in the past.

Author:

yorbrick

Posted:

Apr 6, 2024 09:33

Subject:

Re: How to charge customers per x amount of lots

Viewed:

40 times

Topic:

Why is it ALWAYS the UK/EU stores
that whine and moan about servicing their customers?

It isn't.

Author:

knxguy11340

Posted:

Apr 6, 2024 09:07

Subject:

Re: How to charge customers per x amount of lots

Viewed:

64 times

Topic:

In Help, marcarlo writes:

Author:

SylvainLS

Posted:

Apr 6, 2024 05:59

Subject:

Re: accidentally added pieces twice

Viewed:

42 times

Topic:

In Help, LucasHN writes:

Hi,

AFAIK, there’s no simple way to do that.

I thought about trying to trick the site: I imported an inventory of one part
with negative quantity… and I got this (see pic; note that the total is correct
2 + -1 = 1).
Not what you want.

So I think you’ll have to:
— go piece by piece,
— or start again (you can empty your whole collection by importing an empty file),
— or use a thrid-party tool, like BrickStore: download/export your collection,
import it in BrickStore, edit it there (you should be able to remove the set’s
inventory), then import it in your My Collection… or not, because BrickStore
has many features My Collection still doesn’t have.

Author:

LucasHN

Posted:

Apr 6, 2024 05:43

Subject:

accidentally added pieces twice

Viewed:

104 times

Topic:

Author:

Dhobeck

Posted:

Apr 5, 2024 18:49

Subject:

Re: When did they stop putting tracking numbers

Viewed:

55 times

Topic:

In Help, junkpile writes:

Hello,

I've been a member for a long time but took a break. When did they stop putting
tracking numbers on our orders? Honestly, it's better to have them. Proves
they shipped the package and lets the buyers know when to expect them. Avoids
porch pirates also.

Thanks,
Junkpile

It’s still an option but some seller don’t/don’t know how to add it in

Author:

junkpile

Posted:

Apr 5, 2024 18:45

Subject:

When did they stop putting tracking numbers

Viewed:

158 times

Topic:

Author:

Nubs_Select

Posted:

Apr 5, 2024 12:54

Subject:

Re: Logo on helmet 61189pb05

Viewed:

38 times

Topic: