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 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 19:52
 Subject: Re: Order status
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 Topic: General
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I find you responses disingenuous, but I'm a glutton for punishment. MAYBE
there will be some good dialogue here.

statement- so if YOU buy from a seller on bricklink, or from anyone anywhere
online, you
pay & they mail you a baggie full of mud & sticks. your cool with that...
???
.....??

response- Clearly if fraud happens, I not happy about that.

statement- deal is done. right?
why wait for you to 'open the package' .. pssfffh

response- if you defraud a customer, clearly the deal is not done.

statement- if there's a problem with your order, your feedback will reflect
it.

response- yeah

statement- that's how mcdonalds works, you hand them money, they hand you
whatever is
in the bag on the counter. if you didn't order that , too bad. yell your
feedback in the parking lot.

you paid, deal is done.....

response- apples to oranges comparison here. Im talking about customers receiving
what they order. you talking about McDonalds/fraud.

I have zero concerns about people wanting returns or their reviews. because I'm
going above and beyond to ship customers the best quality stuff at the lowest
possible prices.

In General, PlanetEarthToys writes:
  In General, LocoPorLego writes:
I list an item, I clearly say no returns in my
  store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done? Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive. If there was
an issue, im sure the feedback would reflect that. IDK, always been a weird deal
with BL imo. What you think?

so if YOU buy from a seller on bricklink, or from anyone anywhere online, you
pay & they mail you a baggie full of mud & sticks. your cool with that...
???
.....??

deal is done. right?
why wait for you to 'open the package' .. pssfffh

if there's a problem with your order, your feedback will reflect it.

that's how mcdonalds works, you hand them money, they hand you whatever is
in the bag on the counter. if you didn't order that , too bad. yell your
feedback in the parking lot.

you paid, deal is done.....
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 19:41
 Subject: Re: Order status
 Viewed: 44 times
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Your probably the perfect person ask this question.

What would you do if...

You ship a $400-$450 sealed set via USPS to a customer, you have images of the
set, and of it boxed up. And in transit the box gets rained on in Florida and
the sealed set is a soggy mess by the time it reaches the buyer. The buyer is
clearly not happy (nor should they be). What can the buyer/seller do? Should
the seller make a claim with the shipping company? Should the buyer return the
set at a loss to the seller and find a new perfect sealed set and resend it?
Just curious what the options there are/how you would handle it?

In General, Tracyd writes:
  In General, LocoPorLego writes:
  Agreed on all accounts. I could have zero terms and conditions and ship worldwide
with zero minimum purchase and I would deal with alot of riff raff because of
it. Or, like I've been doing, I have well defined terms and conditions. and
wouldn't you know it, flaky buyers dont really happen anymore. But yes, ultimately
if a package goes missing its my responsibility to make it right. But wouldn't
it be nice if the buyer tried first?



No. You made the contract with the shipping company; it is your responsibility
to find out. And before you go on, my father is a retired carrier and my sister
is a window clerk for the USPS. So, I have plenty of knowledge of postal workings
including my dealings with e-commerce.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 19:29
 Subject: Re: Order status
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Agreed all around. Im running my store is a manner that makes it the easiest
for me.

In General, Tracyd writes:
  In General, LocoPorLego writes:
  So a buyer has zero responsibility to follow a sellers stated terms and conditions?


In reality, no they don't. You have to follow the laws and regulations regarding
sellers. You are the business; you are providing the service/products. Non-payment
from a buyer is a breach of contract, however there are laws and regulations
that allow them to back out under certain circumstances. It is your responsibility
to follow them. You also have the right to refuse service. Treat your buyers
the way you expect to be treated. However, understand that not all are like
you. If you are happy with what you are doing, then don't change it. But
asking for opinions, you will get them. I checked out your store, but you do
not have anything I want. Good luck with your future no matter how you decide
to proceed.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 19:21
 Subject: Re: Order status
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Its a mild annoyance, like a gnat. Are you mad at a gnat when you shew it away?
Of course not. Same deal here.

In General, randyf writes:
  In General, UTLF writes:
  
  I have no feelings about a customer if they cancel an order they made
I'm clearly not happy about it

?


 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 19:19
 Subject: Re: Order status
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Difference of opinions.

In General, UTLF writes:
  OP has quadrupled down on his terms, even after BL Admins told him that it was
wrong, and continues to act as though it's justified to list NPB's in
store terms; I don't think it's something to be defending dawg
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 19:17
 Subject: Re: Order status
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"humiliating" is way to strong. You're a bunch of strangers that
I've never meet and don't even know your names. I don't really care
about the how people I've never meet, and never will, perceive me. More annoyed
how many times i have to repeat this, facts are not positive or negative. They
just are.

In General, sasquatch_eater writes:
  In General, macebobo writes:
  As far as I can see, everyone has been somewhat respectful, so I must ask what
do you view as shaming?

https://www.dictionary.com/browse/shame#:~:text=Idioms%20And%20Phrases-,shame,-%5B%20sheym%20%5D
All of you are publicly humiliating him for his terms. The Forum is public, you
are humiliating him. Public humiliation. I do not think it is good to list those
who are on your stop-list in your store terms, but all of you are being overly
aggressive about it.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 19:11
 Subject: Re: Order status
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Clearly no one is happy when an order falls thru. But it's like a gnat, a
mild announce i swat away and never think about again.

In General, UTLF writes:
  
  I have no feelings about a customer if they cancel an order they made
I'm clearly not happy about it

?
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Jun 7, 2023 18:36
 Subject: Re: Order status
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In General, LocoPorLego writes:
  Thats exactly what I did... Ive been around buying from BL before these new rules
(newish haha), and compiled my terms and condtions from store I have done business
with and liked. Now I know.

In General, wildchicken13 writes:
  In General, peregrinator writes:
  It's really not that messy for newer (2017 and later) sellers. They (we)
can only offer onsite payments (not counting sellers who can offer IBAN with
permission from BL admin). The OP falls into this category.

I think part of the problem is that new sellers sometimes copy their store terms
from old sellers who still offer offsite payment methods.

I get you have been burned by some newbie buyers who ordered and then had sticker
shock at the cost of shipping. If you want buyers to be informed up front, then
maybe post your shipping prices in a nice section on your terms. I have one in
my store which gives prices based on weights. I also mention that manual shipping
options are available and will be quoted to the buyer.
I view my role as a seller to provide product and a service and I try hard to
make the experience as friendly as possible. I had one recent buyer who was upset
at the shipping price , they requested to cancel, I agreed and I blocked them,
moved on. I require new buyers to use instant checkout ( zero feedback) and I
believe this would solve some of your problems. They would see the shipping cost
before they paid. you can also direct buyers to use the shipping quote option
- it's the last step before payment . Not trying to tell you how to run
your store, just offering some friendly advice.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 7, 2023 18:34
 Subject: Re: Order status
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In General, LocoPorLego writes:
  So a buyer has zero responsibility to follow a sellers stated terms and conditions?


In reality, no they don't. You have to follow the laws and regulations regarding
sellers. You are the business; you are providing the service/products. Non-payment
from a buyer is a breach of contract, however there are laws and regulations
that allow them to back out under certain circumstances. It is your responsibility
to follow them. You also have the right to refuse service. Treat your buyers
the way you expect to be treated. However, understand that not all are like
you. If you are happy with what you are doing, then don't change it. But
asking for opinions, you will get them. I checked out your store, but you do
not have anything I want. Good luck with your future no matter how you decide
to proceed.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 18:30
 Subject: Re: Order status
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humiliating? No. Not understanding what I say over and over again is more like
it. Actions have consequences. The end

In General, sasquatch_eater writes:
  In General, macebobo writes:
  As far as I can see, everyone has been somewhat respectful, so I must ask what
do you view as shaming?

https://www.dictionary.com/browse/shame#:~:text=Idioms%20And%20Phrases-,shame,-%5B%20sheym%20%5D
All of you are publicly humiliating him for his terms. The Forum is public, you
are humiliating him. Public humiliation. I do not think it is good to list those
who are on your stop-list in your store terms, but all of you are being overly
aggressive about it.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 18:28
 Subject: Re: Order status
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Ive seid this like a 1/2 dozen times, once again, so other potential buyers sees
actions have consequences at my store. And i didnt want to leave negative reviews
because of people canceling an order. But I dont wana leave a neutral review
either. But if thats the only tool I have that BL allows thats what Im going
to use.

I wish I could have their names up. Still might, delete the last few characters
of their user name and use … instead.

In General, yorbrick writes:
  In General, LocoPorLego writes:
  Shame has nothing to do with it. Why does everyone keep heaping that on. I have
no feelings about a customer if they cancel an order they made. I'm clearly
not happy about it, that someone would take a item out of my inventory and then
I have to relist it potentially missing a sale to someone else, but I'm not
like angry about it. That's part of ecommerce on BL. If informing potential
customers that their actions has consequences is considered "shame",
I guess we'll just a difference of opinion on that. and that's ok.

So why were you naming them in your terms, if not to shame them. You have edited
them out now but everyone can still see you named and shamed as old versions
of terms are still available. If you want to warn buyers that you will NPB them
and leave negative feedback, you don't need to put their names in your terms.
 Author: PlanetEarthToys View Messages Posted By PlanetEarthToys
 Posted: Jun 7, 2023 18:24
 Subject: Re: Order status
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In General, LocoPorLego writes:
I list an item, I clearly say no returns in my
  store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done? Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive. If there was
an issue, im sure the feedback would reflect that. IDK, always been a weird deal
with BL imo. What you think?

so if YOU buy from a seller on bricklink, or from anyone anywhere online, you
pay & they mail you a baggie full of mud & sticks. your cool with that...
???
.....??

deal is done. right?
why wait for you to 'open the package' .. pssfffh

if there's a problem with your order, your feedback will reflect it.

that's how mcdonalds works, you hand them money, they hand you whatever is
in the bag on the counter. if you didn't order that , too bad. yell your
feedback in the parking lot.

you paid, deal is done.....
 Author: randyf View Messages Posted By randyf
 Posted: Jun 7, 2023 18:19
 Subject: Re: Order status
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In General, UTLF writes:
  
  I have no feelings about a customer if they cancel an order they made
I'm clearly not happy about it

?


 Author: sasquatch_eater View Messages Posted By sasquatch_eater
 Posted: Jun 7, 2023 18:18
 Subject: Re: Order status
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I'm not defending it, "dawg." I even said I don't think it's
good.
 Author: sasquatch_eater View Messages Posted By sasquatch_eater
 Posted: Jun 7, 2023 17:05
 Subject: Re: Order status
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In General, macebobo writes:
  As far as I can see, everyone has been somewhat respectful, so I must ask what
do you view as shaming?

https://www.dictionary.com/browse/shame#:~:text=Idioms%20And%20Phrases-,shame,-%5B%20sheym%20%5D
All of you are publicly humiliating him for his terms. The Forum is public, you
are humiliating him. Public humiliation. I do not think it is good to list those
who are on your stop-list in your store terms, but all of you are being overly
aggressive about it.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 7, 2023 16:53
 Subject: Re: Order status
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In General, LocoPorLego writes:
  Shame has nothing to do with it. Why does everyone keep heaping that on. I have
no feelings about a customer if they cancel an order they made. I'm clearly
not happy about it, that someone would take a item out of my inventory and then
I have to relist it potentially missing a sale to someone else, but I'm not
like angry about it. That's part of ecommerce on BL. If informing potential
customers that their actions has consequences is considered "shame",
I guess we'll just a difference of opinion on that. and that's ok.

So why were you naming them in your terms, if not to shame them. You have edited
them out now but everyone can still see you named and shamed as old versions
of terms are still available. If you want to warn buyers that you will NPB them
and leave negative feedback, you don't need to put their names in your terms.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 16:49
 Subject: Re: Order status
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Pretty macabre examples of facts but ok. Facts are not positive or negative,
there facts. As you put it though, how one preserves facts is another matter.


In General, macebobo writes:
  In General, LocoPorLego writes:
  I guess facts are negative these days.

Facts can evoke a negative or positive emotions any day, not just these days.

It is a fact that September 11th attack killed over 2900 people. A negative evoking,
for me, fact.

It is a fact that most kittens purr and make biscuits. A positive evoking, for
me, fact.

It is perception and perspective that matters.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 16:40
 Subject: Re: Order status
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Shame has nothing to do with it. Why does everyone keep heaping that on. I have
no feelings about a customer if they cancel an order they made. I'm clearly
not happy about it, that someone would take a item out of my inventory and then
I have to relist it potentially missing a sale to someone else, but I'm not
like angry about it. That's part of ecommerce on BL. If informing potential
customers that their actions has consequences is considered "shame",
I guess we'll just a difference of opinion on that. and that's ok.

In General, yorbrick writes:
  In General, LocoPorLego writes:
  Right? Shame is an emotion. Facts are facts, when someone does not pay for an
order they place and I list there username and the fact they didn't pay in
my expected period or asked to cancel the order. What's emotional about that?
Im selling toys, idc if you buy everything or nothing, emotion has no place in
my business.

P.S. The admins agree with everyone saying listing NPB or people who cancel orders
in my stores terms "creates a negative space". I guess facts are negative
these days. I don't say anything that didn't happen. I don't list
one negative comment about these people, just the facts. owell. Thanks for the
comment

If you want to publicly name and shame buyers that place orders and don't
pay, do it through feedback. Negative feedback with a calm and factual "NPB"
makes it clear that you take a hard line if people order and want to cancel.
 Author: rick_holl View Messages Posted By rick_holl
 Posted: Jun 7, 2023 16:38
 Subject: Re: Order status
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In General, LocoPorLego writes:
  What if the buyer never updates the order status to "complete"? Are sellers
expected to just take it on the chin? Reach out to the buyer? I never really
understood this aspect of BL. I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done? Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive. If there was
an issue, im sure the feedback would reflect that. IDK, always been a weird deal
with BL imo. What you think?

Might want to revisit some of your store terms. Like the one saying buyer is
responsible for the order after it ships. That one can get you into trouble (against
paypal and BL terms)

Just saying
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 7, 2023 16:23
 Subject: Re: Order status
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In General, LocoPorLego writes:
  I guess facts are negative these days.

Facts can evoke a negative or positive emotions any day, not just these days.

It is a fact that September 11th attack killed over 2900 people. A negative evoking,
for me, fact.

It is a fact that most kittens purr and make biscuits. A positive evoking, for
me, fact.

It is perception and perspective that matters.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 7, 2023 15:57
 Subject: Re: Order status
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In General, LocoPorLego writes:
  Right? Shame is an emotion. Facts are facts, when someone does not pay for an
order they place and I list there username and the fact they didn't pay in
my expected period or asked to cancel the order. What's emotional about that?
Im selling toys, idc if you buy everything or nothing, emotion has no place in
my business.

P.S. The admins agree with everyone saying listing NPB or people who cancel orders
in my stores terms "creates a negative space". I guess facts are negative
these days. I don't say anything that didn't happen. I don't list
one negative comment about these people, just the facts. owell. Thanks for the
comment

If you want to publicly name and shame buyers that place orders and don't
pay, do it through feedback. Negative feedback with a calm and factual "NPB"
makes it clear that you take a hard line if people order and want to cancel.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 7, 2023 15:44
 Subject: Re: Order status
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In General, LocoPorLego writes:
  So a buyer has zero responsibility to follow a sellers stated terms and conditions?

Not when those Ts & Cs are contrary to BrickLink's or those of the payment
processor (PayPal/Stripe)
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 7, 2023 15:40
 Subject: Re: Order status
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In General, LocoPorLego writes:
  So a buyer has zero responsibility to follow a sellers stated terms and conditions?

The problem is:

* BL Terms are above all BL sellers,

* Payment mode terms are above all sellers who uses them (like PayPal),

* Local (at least) Laws are above all sellers,

* and don't forget Buyers will run away seing unplaisant terms.

So, sellers terms are zilch if at least they don't try to comply to
above.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 7, 2023 15:38
 Subject: Re: Order status
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In General, LocoPorLego writes:
  So a buyer has zero responsibility to follow a sellers stated terms and conditions?

if the seller's terms clash with the payment provider's, then yes.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 15:37
 Subject: Re: Order status
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So a buyer has zero responsibility to follow a sellers stated terms and conditions?

In General, Tracyd writes:
  In General, LocoPorLego writes:
  Agreed on all accounts. I could have zero terms and conditions and ship worldwide
with zero minimum purchase and I would deal with alot of riff raff because of
it. Or, like I've been doing, I have well defined terms and conditions. and
wouldn't you know it, flaky buyers dont really happen anymore. But yes, ultimately
if a package goes missing its my responsibility to make it right. But wouldn't
it be nice if the buyer tried first?



No. You made the contract with the shipping company; it is your responsibility
to find out. And before you go on, my father is a retired carrier and my sister
is a window clerk for the USPS. So, I have plenty of knowledge of postal workings
including my dealings with e-commerce.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 15:32
 Subject: Re: Order status
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Your right, ill rephrase. BL doesn't offer help that makes signing up for
instant checkout quick and efficient in my opinion. A link to 3-5 clickable links,
like when I call to order something over the phone and they say "do you know
this order can be place online by visiting www.blahblah.com". The help seems
disingenuous, maybe that's just my perception.

In General, macebobo writes:
  In General, LocoPorLego writes:
  If a buyer reaches out to me and says "i need another 24-48 hours to make
the payment", of course I would allow (and do). I'm dealing with people
who ghost me and never turn back up. Waiting 10 days for a payment sounds like
hell to me, just my opinion. Agreed I must be loosing sales because of it. But
that's how I would like my store to operate, and owners opinion has gotta
count for something.

It does, you get to run your business how you want, within some constraints.

  
I did instant check out once and the shipping cost it added was so low I lost
money shipping and turned it off. Im not sure how to select the right shipping
option dealy when you set up instant check out. And really how I do it is not
bad, so that's how I operate.

If I knew how to set up instant checkout and have the shipping quote a reasonable
price, Id do it. But I don't know how to set it up and BL offers zero help.

Zero? https://www.bricklink.com/help.asp?helpID=2462

  Asking the "community" isn't what I wanna do about that matter.

You do you.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 7, 2023 15:30
 Subject: Re: Order status
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  But wouldn't it be nice if the buyer tried first?

tried what tho. i mean some things only the buyer can do like pay import costs
if there are any or sign for a package or pick it up if the post office leaves
a card but if something happens to the package there really isn't anything
the buyer can do except wait as postal companies will usually work with the sender
instead of the buyer to resolve issues in shipping
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 7, 2023 15:29
 Subject: Re: Order status
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In General, LocoPorLego writes:
  Agreed on all accounts. I could have zero terms and conditions and ship worldwide
with zero minimum purchase and I would deal with alot of riff raff because of
it. Or, like I've been doing, I have well defined terms and conditions. and
wouldn't you know it, flaky buyers dont really happen anymore. But yes, ultimately
if a package goes missing its my responsibility to make it right. But wouldn't
it be nice if the buyer tried first?



No. You made the contract with the shipping company; it is your responsibility
to find out. And before you go on, my father is a retired carrier and my sister
is a window clerk for the USPS. So, I have plenty of knowledge of postal workings
including my dealings with e-commerce.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 15:26
 Subject: Re: Order status
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I'm not the word police. If people want to make snide comments or unconstructive
criticism about someone genuinely trying to better their store, that's their
business. I'm no cry baby, I just don't engage with those individuals.
Sadly its just the nature of the beast when your asking an open forum of anonymous
strangers for advice. Owell. Thanks for the help

In General, macebobo writes:
  In General, sasquatch_eater writes:
  
  In General, macebobo writes:
  I was under the impression you could not publicly shame members, but here is
this store doing it in their terms. SMH.

It seems to me that they are publicly shaming you, LocoPorLego.

As far as I can see, everyone has been somewhat respectful, so I must ask what
do you view as shaming?
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 7, 2023 15:25
 Subject: Re: Order status
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In General, LocoPorLego writes:
  If a buyer reaches out to me and says "i need another 24-48 hours to make
the payment", of course I would allow (and do). I'm dealing with people
who ghost me and never turn back up. Waiting 10 days for a payment sounds like
hell to me, just my opinion. Agreed I must be loosing sales because of it. But
that's how I would like my store to operate, and owners opinion has gotta
count for something.

It does, you get to run your business how you want, within some constraints.

  
I did instant check out once and the shipping cost it added was so low I lost
money shipping and turned it off. Im not sure how to select the right shipping
option dealy when you set up instant check out. And really how I do it is not
bad, so that's how I operate.

If I knew how to set up instant checkout and have the shipping quote a reasonable
price, Id do it. But I don't know how to set it up and BL offers zero help.

Zero? https://www.bricklink.com/help.asp?helpID=2462

  Asking the "community" isn't what I wanna do about that matter.

You do you.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 15:20
 Subject: Re: Order status
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If a buyer reaches out to me and says "i need another 24-48 hours to make
the payment", of course I would allow (and do). I'm dealing with people
who ghost me and never turn back up. Waiting 10 days for a payment sounds like
hell to me, just my opinion. Agreed I must be loosing sales because of it. But
that's how I would like my store to operate, and owners opinion has gotta
count for something.

I did instant check out once and the shipping cost it added was so low I lost
money shipping and turned it off. Im not sure how to select the right shipping
option dealy when you set up instant check out. And really how I do it is not
bad, so that's how I operate.

If I knew how to set up instant checkout and have the shipping quote a reasonable
price, Id do it. But I don't know how to set it up and BL offers zero help.
Asking the "community" isn't what I wanna do about that matter.

In General, macebobo writes:
  In General, LocoPorLego writes:
  "hit-list"? Weird choice of words you choose... Your talking about my
"NPB" list? If a customer doesn't follow my store terms and is banned
as a result, I want other potential buyers to know I abide by the rules I post.
Pretty simple matter.

In General, UTLF writes:
  dude's even got a "hit-list" of sorts... yikes

Your terms are looking much better now. Still concerned about the 24 hrs to pay.
To file a legitimate NPB, which blocks any buyer feedback when completed, takes
7 days. Then another 7 to complete if the buyer does not respond. So even Bricklink
feels the buyer should have at least 7 days to pay. I know it is mildly frustrating
to have happen, but I have not had to file an NPB for some time since implementing
instant checkout.

I had a buyer who always took about 10 days to pay, I didn't block them because
they always buy high margin parts and lots of them. With instant checkout enabled,
the anxiety that this used to cause, is gone. They still buy from me, so I presume
that they had other things going on in their life when they did not pay immediately.

What would you say if I were to order from you, then my wife was in an accident
and I was at the hospital and could not pay, even though I was going to that
morning?

Have a bit of empathy for what are going on in people's lives, not everyone's
life revolves around Lego, well at least outside of Bricklink sellers.

Play well,
John
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 15:12
 Subject: Re: Order status
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Agreed on all accounts. I could have zero terms and conditions and ship worldwide
with zero minimum purchase and I would deal with alot of riff raff because of
it. Or, like I've been doing, I have well defined terms and conditions. and
wouldn't you know it, flaky buyers dont really happen anymore. But yes, ultimately
if a package goes missing its my responsibility to make it right. But wouldn't
it be nice if the buyer tried first?


In General, Tracyd writes:
  In General, Nubs_Select writes:
  In General, LocoPorLego writes:
  Lying's a bit strong. Attempting to empower buyers to handle any issues that
may arise in transit is more accurate.

Your the one who is supposed to fix issues that may arise in transit not the
buyer. If the package gets “lost” you contact the shipping company to try and
sort it out not the buyer since you are the one in the contract with the shipping
company not the buyer

Half the time shippers don't want to talk to the receiver, they will talk
to the person who paid them. That is you. Just handing it off does not absolve
you of your responsibility of completing the contract made by accepting the order
and payment. And that is what all the purchases are. Contracts. The buyer's
job is to pay and give you accurate shipping info. Your responsibility is to
ship what they paid for and insure it arrives. Until it is in their hands you
have not fulfilled the contract. If you are worried about your losses for a
missing package, then require insurance. You make it out to be a one way street.
Give me money and you might get it, if not it's not my problem. Stop
list me, I don't care. I've seen a lot of bad sellers and a lot of great
sellers. There are always people who will take my business. Be an adult and
own up to your responsibility. If you want advice that is mine. I have been
a member here a long time and why my feedback isn't massive I've done
business with some awesome people here, and if you want to join their ranks then
think about how you want to be perceived and thought of. You come across with
an attitude that is unjustified, you are turning away customers who don't
want to be treated hostilely from the beginning. You might be a great person,
but your terms come across as hostile. And surprise, there are a lot of people
who won't read your terms, there is absolutely nothing you can do about that,
but Paypal will side with the buyer more times than not.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 14:58
 Subject: Re: Order status
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Right? Shame is an emotion. Facts are facts, when someone does not pay for an
order they place and I list there username and the fact they didn't pay in
my expected period or asked to cancel the order. What's emotional about that?
Im selling toys, idc if you buy everything or nothing, emotion has no place in
my business.

P.S. The admins agree with everyone saying listing NPB or people who cancel orders
in my stores terms "creates a negative space". I guess facts are negative
these days. I don't say anything that didn't happen. I don't list
one negative comment about these people, just the facts. owell. Thanks for the
comment

In General, sasquatch_eater writes:
  
  In General, macebobo writes:
  I was under the impression you could not publicly shame members, but here is
this store doing it in their terms. SMH.

It seems to me that they are publicly shaming you, LocoPorLego.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 14:47
 Subject: Re: Order status
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I think were talking in circles (I had this discussion with someone, probably
wasn't you). By the letter of the law PayPal rule wise, yes. I'm trying
to empower buyers to handle their own issues. Now if the the buyer refused and
demands a refund and im outta options, sure ill call the shipping company. But
that's not my first choice. (that practically speaking, im not worried about
this, I've never had a package get lost in the US, buying or selling.). But
good to know ultimately what's what.

In General, Nubs_Select writes:
  In General, LocoPorLego writes:
  Lying's a bit strong. Attempting to empower buyers to handle any issues that
may arise in transit is more accurate.

Your the one who is supposed to fix issues that may arise in transit not the
buyer. If the package gets “lost” you contact the shipping company to try and
sort it out not the buyer since you are the one in the contract with the shipping
company not the buyer
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 7, 2023 14:45
 Subject: Re: Order status
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In General, sasquatch_eater writes:
  
  In General, macebobo writes:
  I was under the impression you could not publicly shame members, but here is
this store doing it in their terms. SMH.

It seems to me that they are publicly shaming you, LocoPorLego.

As far as I can see, everyone has been somewhat respectful, so I must ask what
do you view as shaming?
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 7, 2023 14:43
 Subject: Re: Order status
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In General, LocoPorLego writes:
  "hit-list"? Weird choice of words you choose... Your talking about my
"NPB" list? If a customer doesn't follow my store terms and is banned
as a result, I want other potential buyers to know I abide by the rules I post.
Pretty simple matter.

In General, UTLF writes:
  dude's even got a "hit-list" of sorts... yikes

Your terms are looking much better now. Still concerned about the 24 hrs to pay.
To file a legitimate NPB, which blocks any buyer feedback when completed, takes
7 days. Then another 7 to complete if the buyer does not respond. So even Bricklink
feels the buyer should have at least 7 days to pay. I know it is mildly frustrating
to have happen, but I have not had to file an NPB for some time since implementing
instant checkout.

I had a buyer who always took about 10 days to pay, I didn't block them because
they always buy high margin parts and lots of them. With instant checkout enabled,
the anxiety that this used to cause, is gone. They still buy from me, so I presume
that they had other things going on in their life when they did not pay immediately.

What would you say if I were to order from you, then my wife was in an accident
and I was at the hospital and could not pay, even though I was going to that
morning?

Have a bit of empathy for what are going on in people's lives, not everyone's
life revolves around Lego, well at least outside of Bricklink sellers.

Play well,
John
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 7, 2023 14:22
 Subject: Re: Order status
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In General, Nubs_Select writes:
  In General, LocoPorLego writes:
  Lying's a bit strong. Attempting to empower buyers to handle any issues that
may arise in transit is more accurate.

Your the one who is supposed to fix issues that may arise in transit not the
buyer. If the package gets “lost” you contact the shipping company to try and
sort it out not the buyer since you are the one in the contract with the shipping
company not the buyer

Half the time shippers don't want to talk to the receiver, they will talk
to the person who paid them. That is you. Just handing it off does not absolve
you of your responsibility of completing the contract made by accepting the order
and payment. And that is what all the purchases are. Contracts. The buyer's
job is to pay and give you accurate shipping info. Your responsibility is to
ship what they paid for and insure it arrives. Until it is in their hands you
have not fulfilled the contract. If you are worried about your losses for a
missing package, then require insurance. You make it out to be a one way street.
Give me money and you might get it, if not it's not my problem. Stop
list me, I don't care. I've seen a lot of bad sellers and a lot of great
sellers. There are always people who will take my business. Be an adult and
own up to your responsibility. If you want advice that is mine. I have been
a member here a long time and why my feedback isn't massive I've done
business with some awesome people here, and if you want to join their ranks then
think about how you want to be perceived and thought of. You come across with
an attitude that is unjustified, you are turning away customers who don't
want to be treated hostilely from the beginning. You might be a great person,
but your terms come across as hostile. And surprise, there are a lot of people
who won't read your terms, there is absolutely nothing you can do about that,
but Paypal will side with the buyer more times than not.
 Author: sasquatch_eater View Messages Posted By sasquatch_eater
 Posted: Jun 7, 2023 14:21
 Subject: Re: Order status
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  In General, macebobo writes:
  I was under the impression you could not publicly shame members, but here is
this store doing it in their terms. SMH.

It seems to me that they are publicly shaming you, LocoPorLego.
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 7, 2023 14:08
 Subject: Re: Order status
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In General, LocoPorLego writes:
  Ultimately yes, if you read thru paypals terms and conditions with a fine tooth
comb, your right. I'm hoping this makes buyers more proactive if a package
gets lost in transit, and handle it themselves.

Why make the buyer handle it themselves? Many shipping companies will not give
much information to the recipient, however, they will give it to the shipper
- you.

IMO if a package goes lost, gets damaged in transit, or the myriad other things
that can happen, it is the seller's responsibility to make the buyer whole.

I truly believe it is a part of good customer service.

  As you correctly state, ultimately it is my responsibility. But I clearly don't think it should be.

Then why are you in this business? This is a major tenet in e-commerce.

  Especially with this term in my store spelling out my expectations for buyers upfront. owell, solid point.

Your expectations mean nothing and are unenforceable when they go against the
law or terms and conditions of the services you use, i.e. PayPal or Stripe.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 7, 2023 13:42
 Subject: Re: Order status
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In General, LocoPorLego writes:
  Lying's a bit strong. Attempting to empower buyers to handle any issues that
may arise in transit is more accurate.

Your the one who is supposed to fix issues that may arise in transit not the
buyer. If the package gets “lost” you contact the shipping company to try and
sort it out not the buyer since you are the one in the contract with the shipping
company not the buyer
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 13:39
 Subject: Re: Order status
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That's partly why I stopped shipping abroad. Minifigs getting lost in transit
in China or Russia (before Ukraine) happened accouple of times. and that's
a couple times too many imo. (very low value orders, like less then $20.)

In General, yorbrick writes:
  In General, LocoPorLego writes:
  Ultimately yes, if you read thru paypals terms and conditions with a fine tooth
comb, your right. I'm hoping this makes buyers more proactive if a package
gets lost in transit, and handle it themselves. As you correctly state, ultimately
it is my responsibility. But I clearly don't think it should be. Especially
with this term in my store spelling out my expectations for buyers upfront. owell,
solid point.

That is why I asked if you read the paypal terms. If a package gets lost the
buyer can handle it themselves, they can go straight to paypal and tell them
the seller has refused to refund. Then the terms you didn't read but accepted
when taking payments kick in.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 7, 2023 13:34
 Subject: Re: Order status
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In General, LocoPorLego writes:
  Ultimately yes, if you read thru paypals terms and conditions with a fine tooth
comb, your right. I'm hoping this makes buyers more proactive if a package
gets lost in transit, and handle it themselves. As you correctly state, ultimately
it is my responsibility. But I clearly don't think it should be. Especially
with this term in my store spelling out my expectations for buyers upfront. owell,
solid point.

That is why I asked if you read the paypal terms. If a package gets lost the
buyer can handle it themselves, they can go straight to paypal and tell them
the seller has refused to refund. Then the terms you didn't read but accepted
when taking payments kick in.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 13:33
 Subject: Re: Order status
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Lying's a bit strong. Attempting to empower buyers to handle any issues that
may arise in transit is more accurate.

In General, Nubs_Select writes:
  
  But I clearly don't think it should be.

Unfortunately that dosnt change the rules and you are just lying to buyers…
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 13:29
 Subject: Re: Order status
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"TL;DR - take your time finding justifications to every post in Forum."

What? Are you trying to say would rather have a one way conversation? That's
helpful...

"Instead, I'd better find ways to improve my shop and the service I can
provide. Which is exactly what I was doing, and will go back to..."

What do you think I'm doing here? Im trying to improve my stores terms and
conditions. If you don't like conversations, don't respond to community
posts of people seeking help... Cause I am looking for help/thoughts/opinions.

In General, 1001bricks writes:
  TL;DR - take your time finding justifications to every post in Forum.

Instead, I'd better find ways to improve my shop and the service I can provide.
Which is exactly what I was doing, and will go back to...
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 7, 2023 13:29
 Subject: Re: Order status
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In General, LocoPorLego writes:
  In one word, no. I believe south park did a funny episode about people reading
companies actual terms and conditions before agreeing to it (or more accurately
the lack of people reading terms and conditions). Did you read Apples terms and
conditions before clicking agree?

I don't use apple products.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 7, 2023 13:26
 Subject: Re: Order status
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  But I clearly don't think it should be.

Unfortunately that dosnt change the rules and you are just lying to buyers…
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 13:23
 Subject: Re: Order status
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Ultimately yes, if you read thru paypals terms and conditions with a fine tooth
comb, your right. I'm hoping this makes buyers more proactive if a package
gets lost in transit, and handle it themselves. As you correctly state, ultimately
it is my responsibility. But I clearly don't think it should be. Especially
with this term in my store spelling out my expectations for buyers upfront. owell,
solid point.

In General, Nubs_Select writes:
  In General, LocoPorLego writes:
  Ohh yeah that, I'm not worried about that. I'm shipping people exactly
what they order, not rocks or stuff in different condition then what they ordered.
I'm aware of ecommerce scams in that nature and am very cautious about who
I do business with, especially with high value sets and minifigs. Good point
though

Your terms do beg to differ still unfortunately
“Buyer assumes responsibility for order once it is shipped.”
As it is you who assumes all responsibility not there buyer. Regardless of what
method you shipped with or if you bought insurance
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 7, 2023 13:19
 Subject: Re: Order status
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TL;DR - take your time finding justifications to every post in Forum.

Instead, I'd better find ways to improve my shop and the service I can provide.
Which is exactly what I was doing, and will go back to...
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 13:19
 Subject: Re: Order status
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You can leave the set/minifig/part in your cart as long as you would like. But
when you check out, and I send you the invoice, the clock has begun. If you don't
like those terms, by all means, shop in another store. I'm not friends with
my customers, they buy from me for the same reason I buy from other stores, I
have the lowest prices and maybe a few less than common items they may want in
one shipping expense.

"Terms are also unplaisant, debatable up to not legal" like? Why go thru
the effort to type that out and not follow thru with specifics...

Side note: "*immediately*"... I give customers 24 hrs to pay after invoice
is sent. You must hate that Amazon makes it customers literally pay "*immediately*"
and everyone else in the ecommerce world...


In General, 1001bricks writes:
  In General, LocoPorLego writes:
  Report what? I genuinely have no idea what your talking about? Can I not mention
"buyers" usernames who refused to pay in my stores expected pay period?
Hard to fix what I have no idea what the problem is...

Many people don't pay within 24hrs.

It's just a silly rule ignoring people could have life, immediate concerns,
not enough to pay *immediately*, or simply can be busy and forget for a day...

Cancelling is in this case *ultra rude* from you, sorry to say.

Some of your other Terms are also unplaisant, debatable up to not legal...
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 7, 2023 13:19
 Subject: Re: Order status
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In General, LocoPorLego writes:
  Ohh yeah that, I'm not worried about that. I'm shipping people exactly
what they order, not rocks or stuff in different condition then what they ordered.
I'm aware of ecommerce scams in that nature and am very cautious about who
I do business with, especially with high value sets and minifigs. Good point
though

Your terms do beg to differ still unfortunately
“Buyer assumes responsibility for order once it is shipped.”
As it is you who assumes all responsibility not there buyer. Regardless of what
method you shipped with or if you bought insurance
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 13:11
 Subject: Re: Order status
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Ohh yeah that, I'm not worried about that. I'm shipping people exactly
what they order, not rocks or stuff in different condition then what they ordered.
I'm aware of ecommerce scams in that nature and am very cautious about who
I do business with, especially with high value sets and minifigs. Good point
though

In General, Nubs_Select writes:
  In General, LocoPorLego writes:
  In one word, no.

Id double check their thing called buyer protection about how the buyer can and
will get a full refund if they file a claim that their package hasn’t arrived
or arrived damaged. Same with banks. Making sure the order arrives in the exact
condition the buyer ordered it is your responsibility and you only subcontract
that to the shipping company but even they mess up your still responsible.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 13:08
 Subject: Re: Order status
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Snide comments wont get you far with me.

In General, UTLF writes:
  
  Couldn't be further from the truth. In my experience, I have fewer NPB or canceled orders the more spelled out/rigid my terms are.

Judging by all the spelling errors, I think it's the furthest thing from
"spelled out"
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 7, 2023 12:56
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In General, LocoPorLego writes:
  Report what? I genuinely have no idea what your talking about? Can I not mention
"buyers" usernames who refused to pay in my stores expected pay period?
Hard to fix what I have no idea what the problem is...

Many people don't pay within 24hrs.

It's just a silly rule ignoring people could have life, immediate concerns,
not enough to pay *immediately*, or simply can be busy and forget for a day...

Cancelling is in this case *ultra rude* from you, sorry to say.

Some of your other Terms are also unplaisant, debatable up to not legal...
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 7, 2023 12:53
 Subject: Re: Order status
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In General, LocoPorLego writes:
  In one word, no.

Id double check their thing called buyer protection about how the buyer can and
will get a full refund if they file a claim that their package hasn’t arrived
or arrived damaged. Same with banks. Making sure the order arrives in the exact
condition the buyer ordered it is your responsibility and you only subcontract
that to the shipping company but even they mess up your still responsible.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 12:26
 Subject: Re: Order status
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In one word, no. I believe south park did a funny episode about people reading
companies actual terms and conditions before agreeing to it (or more accurately
the lack of people reading terms and conditions). Did you read Apples terms and
conditions before clicking agree?

In General, yorbrick writes:
  In General, LocoPorLego writes:
  If your on that list, your on the "block buyers" list too. But I want
potential buyers to see that their actions have consequences. And if they buy
too much one Friday with their moms cc and Monday they try to cancel the deal,
I will allow it, but you will be blocked and receive a negative review from me.
I do it make wishy washy buyers think twice before checking out. And if that
means I loose a few sales because people are not comfortable with my terms, that's
ok too with me.

Out of interest, did you read PayPal's terms and conditions before deciding
to use their service?
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 12:21
 Subject: Re: Order status
 Viewed: 51 times
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Thats exactly what I did... Ive been around buying from BL before these new rules
(newish haha), and compiled my terms and condtions from store I have done business
with and liked. Now I know.

In General, wildchicken13 writes:
  In General, peregrinator writes:
  It's really not that messy for newer (2017 and later) sellers. They (we)
can only offer onsite payments (not counting sellers who can offer IBAN with
permission from BL admin). The OP falls into this category.

I think part of the problem is that new sellers sometimes copy their store terms
from old sellers who still offer offsite payment methods.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 7, 2023 12:14
 Subject: Re: Order status
 Viewed: 37 times
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In General, LocoPorLego writes:
  If your on that list, your on the "block buyers" list too. But I want
potential buyers to see that their actions have consequences. And if they buy
too much one Friday with their moms cc and Monday they try to cancel the deal,
I will allow it, but you will be blocked and receive a negative review from me.
I do it make wishy washy buyers think twice before checking out. And if that
means I loose a few sales because people are not comfortable with my terms, that's
ok too with me.

Out of interest, did you read PayPal's terms and conditions before deciding
to use their service?
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 7, 2023 12:13
 Subject: Re: Order status
 Viewed: 45 times
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In General, LocoPorLego writes:
  Acronyms... Doesn't really matter cause I figured out the broad strokes.
But acronyms are my enemy haha

IBAN = International Bank Account Number (i.e., bank transfer)
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 7, 2023 12:12
 Subject: Re: Order status
 Viewed: 47 times
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In General, peregrinator writes:
  It's really not that messy for newer (2017 and later) sellers. They (we)
can only offer onsite payments (not counting sellers who can offer IBAN with
permission from BL admin). The OP falls into this category.

I think part of the problem is that new sellers sometimes copy their store terms
from old sellers who still offer offsite payment methods.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 12:05
 Subject: Re: Order status
 Viewed: 41 times
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Acronyms... Doesn't really matter cause I figured out the broad strokes.
But acronyms are my enemy haha

In General, peregrinator writes:
  In General, wildchicken13 writes:
  In General, LocoPorLego writes:
  To me, I clearly read that Bricklink payments for paypal must be made onsite.
I had no clue other payment methods were outright banned from this website. Now
I know.

It's more nuanced than that. Offsite payment is still possible in some cases,
but it depends on the relative locations of the buyer and seller, the order total,
whether or not sales tax/VAT was applied to the order, whether or not the seller
is VAT-registered, etc.

In short, it's a mess.

It's really not that messy for newer (2017 and later) sellers. They (we)
can only offer onsite payments (not counting sellers who can offer IBAN with
permission from BL admin). The OP falls into this category.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 7, 2023 11:51
 Subject: The Brick Witch
 Viewed: 75 times
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This another shoutout to a newer store that is trying hard and going above and
beyond. Please check her out and if they have anything consider giving her your
business. All sellers here started small so give her a chance. Susan keep adding
and growing your store.

https://store.bricklink.com/Swatson217?p=Swatson217#/shop
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 7, 2023 11:30
 Subject: Re: Order status
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In General, wildchicken13 writes:
  In General, LocoPorLego writes:
  To me, I clearly read that Bricklink payments for paypal must be made onsite.
I had no clue other payment methods were outright banned from this website. Now
I know.

It's more nuanced than that. Offsite payment is still possible in some cases,
but it depends on the relative locations of the buyer and seller, the order total,
whether or not sales tax/VAT was applied to the order, whether or not the seller
is VAT-registered, etc.

In short, it's a mess.

It's really not that messy for newer (2017 and later) sellers. They (we)
can only offer onsite payments (not counting sellers who can offer IBAN with
permission from BL admin). The OP falls into this category.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 11:28
 Subject: Re: Order status
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And people wonder why I got it wrong?... Again thank you for your response.

In General, wildchicken13 writes:
  In General, LocoPorLego writes:
  To me, I clearly read that Bricklink payments for paypal must be made onsite.
I had no clue other payment methods were outright banned from this website. Now
I know.

It's more nuanced than that. Offsite payment is still possible in some cases,
but it depends on the relative locations of the buyer and seller, the order total,
whether or not sales tax/VAT was applied to the order, whether or not the seller
is VAT-registered, etc.

In short, it's a mess.
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 7, 2023 11:21
 Subject: Re: Order status
 Viewed: 49 times
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In General, LocoPorLego writes:
  To me, I clearly read that Bricklink payments for paypal must be made onsite.
I had no clue other payment methods were outright banned from this website. Now
I know.

It's more nuanced than that. Offsite payment is still possible in some cases,
but it depends on the relative locations of the buyer and seller, the order total,
whether or not sales tax/VAT was applied to the order, whether or not the seller
is VAT-registered, etc.

In short, it's a mess.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 11:19
 Subject: Re: Order status
 Viewed: 40 times
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Couldn't be further from the truth. In my experience, I have fewer NPB or
canceled orders the more spelled out/rigid my terms are. The only exhausting
part is trying to interpret BL terms and conditions via a community forum. (not
you clearly, your actually helping). But the whole have a question, ask the "community"
is an old school way to do online sales. Owell just my opinion.

In General, calebfishn writes:
  I don't understand sellers who believe the purpose of their terms is to
modify buyer's behaviour, as if they are misbehaving children, or even a
dangerous threat to one's store, that must be headed off at the pass, corrected,
or punished.

The purpose of terms is to inform buyers what you will do to facilitate their
purchase, not to control their behaviour. To think that buyers respond to terms
this way seems to be a delusion some sellers share.

I know that if I took an approach like that, I would find little or no joy in
my store and my interactions with buyers. It seems to me it would be exhausting.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 7, 2023 11:17
 Subject: Re: Indian Jones Aircraft Design
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In General, Shiny_Stuff writes:
  In General, Tracyd writes:
  In General, Shiny_Stuff writes:
  In General, Tracyd writes:
  
 
Set No: 77012  Name: Fighter Plane Chase
* 
77012-1 (Inv) Fighter Plane Chase
374 Parts, 3 Minifigures, 2023
Sets: Indiana Jones: Last Crusade

This is the ugliest plane I have ever seen in an official set. Someone was paid
good money to design this and came up with that. Someone is paid good money
to review it said it looks good. And someone else being paid better money said
ok we will release it. I'm being paid nothing to say it's hideous.
Now
 
Set No: 7198  Name: Fighter Plane Attack
* 
7198-1 (Inv) Fighter Plane Attack
371 Parts, 3 Minifigures, 2009
Sets: Indiana Jones: Last Crusade
won't win any prizes it at least looks like the plane used.

Yes it's all better than Jack Stone, but that's a very low bar to clear.


I have always wanted this plane, but still haven't acquired one.

 
Set No: 7628  Name: Peril in Peru
* 
7628-1 (Inv) Peril in Peru
601 Parts, 6 Minifigures, 2008
Sets: Indiana Jones: Kingdom of the Crystal Skull

That is a nice plane. I have built that set and always meant to turn my second
one into a Tri-engine. But now that would mean opening it. Hard to do looking
and what they are selling for. See they can design a good-looking plane so why
didn't they. Yes I know price point is an issue but still it's no excuse
to put out ugly product.

I forgot to mention in my previous post that the wings and engines on 7628 kinda
suck and if I owned one, I would definitely redesign them much better.

____

There's always room for improvement. Back when it was affordable, I would
buy 3 copies of a set. One to build per the instructions, the other 2 to build
as it should have been made. Lonfer/wider/taller/ more details. But even the
basic sets have gotten too expensive. No $5 sets anymore like
 
Set No: 7473  Name: Street Sprinter vs. Mutant Lizard
* 
7473-1 (Inv) Street Sprinter vs. Mutant Lizard
38 Parts, 1 Minifigure, 2005
Sets: Dino Attack
that
is the polybag price point. The $5 sets are now $10. and so on. Yes, prices
increase with time, but it still feels like the value is lacking.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 11:15
 Subject: Re: Order status
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In General, jennnifer writes:
  In General, LocoPorLego writes:
  I had no clue. Now I know. Ill take that payment method down from my terms. BL
isn't the easiest website to understand its terms and conditions...


It was explained to you fairly recently:

https://www.bricklink.com/messageThread.asp?ID=278349&nID=1399315

~Jen

To me, I clearly read that Bricklink payments for paypal must be made onsite.
I had no clue other payment methods were outright banned from this website. Now
I know.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 11:12
 Subject: Re: Order status
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Now where getting somewhere...

"threatening buyers" How so?

"naming and shaming previous failed transactions" Stating matter of factly
what happened to me on previous deals on this website is "shaming"? You
talking about NPB list or my shipping terms when a buyer held me responsible
for a shipping companies short fallings?

"for being generally inaccurate" How so? How do you become more accurate?
BL seems to think its by posting on this forum... which is exactly what im doing.

"Huge fonts, bright colors, and misspelled words also make you seem unprofessional."
I found bright colors useful to differentiate BL sellers stores from one another,
you may disagree. Clearly I dont want any misspellings, but if bricklink/word/google
let a few slip thru, it happens.

"From your terms, I get the impression that any issues will be blamed on
me or someone else, and I would try to find another shop to purchase from."
Do think I'm lying when I say 90% of the time those are the issues I have
experienced on BL?

And ultimately your right. If you don't like my stores terms, please don't
buy from me. I thought that's the point of terms and shipping conditions.


In General, jennnifer writes:
  In General, LocoPorLego writes:
  What specifically "shocks" you about my terms?

Since you asked, I will say that they give a very strong impression that you
are a reactionary and defensive seller. That includes: threatening buyers for
behavior within community norms, naming and shaming previous failed transactions,
and for being generally inaccurate. Huge fonts, bright colors, and misspelled
words also make you seem unprofessional.

I believe that buyers that check store terms are looking to find information
and to see if they will be charged fairly and treated honestly. And also how
you might handle any possible issues that arise. From your terms, I get the impression
that any issues will be blamed on me or someone else, and I would try to find
another shop to purchase from.

Good luck,
~Jen


  

In General, jennnifer writes:
  In General, macebobo writes:
  
IMO, your terms are horrible.

OMG. I am shocked anyone would purchase after being 'savy' enough to
read through those terms. Wow!

~Jen
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Jun 7, 2023 11:11
 Subject: Re: Order status
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I don't understand sellers who believe the purpose of their terms is to
modify buyer's behaviour, as if they are misbehaving children, or even a
dangerous threat to one's store, that must be headed off at the pass, corrected,
or punished.

The purpose of terms is to inform buyers what you will do to facilitate their
purchase, not to control their behaviour. To think that buyers respond to terms
this way seems to be a delusion some sellers share.

I know that if I took an approach like that, I would find little or no joy in
my store and my interactions with buyers. It seems to me it would be exhausting.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jun 7, 2023 11:00
 Subject: Re: Order status
 Viewed: 44 times
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In General, LocoPorLego writes:
  I had no clue. Now I know. Ill take that payment method down from my terms. BL
isn't the easiest website to understand its terms and conditions...


It was explained to you fairly recently:

https://www.bricklink.com/messageThread.asp?ID=278349&nID=1399315

~Jen
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 10:58
 Subject: Re: Order status
 Viewed: 44 times
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If your on that list, your on the "block buyers" list too. But I want
potential buyers to see that their actions have consequences. And if they buy
too much one Friday with their moms cc and Monday they try to cancel the deal,
I will allow it, but you will be blocked and receive a negative review from me.
I do it make wishy washy buyers think twice before checking out. And if that
means I loose a few sales because people are not comfortable with my terms, that's
ok too with me.

Thank you for your real feedback. Its exactly what i'm looking for. A genuine
constructive exchange of thoughts and ideas.

In General, wildchicken13 writes:
  In General, LocoPorLego writes:
  "hit-list"? Weird choice of words you choose... Your talking about my
"NPB" list? If a customer doesn't follow my store terms and is banned
as a result, I want other potential buyers to know I abide by the rules I post.
Pretty simple matter.

I think they're objecting more to the fact that the list is publicly displayed
in your store terms than the fact that you have one. BrickLink has a feature
that allows you to block buyers: https://www.bricklink.com/pref_stop.asp
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 7, 2023 10:57
 Subject: Re: Order status
 Viewed: 35 times
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In General, LocoPorLego writes:
  I had no clue. Now I know. Ill take that payment method down from my terms. BL
isn't the easiest website to understand its terms and conditions...

Indeed, you are by no means the only person who is confused by BrickLink's
payment options. The other day, I saw a store which accepts Bitcoin…
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jun 7, 2023 10:56
 Subject: Re: Order status
 Viewed: 37 times
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In General, LocoPorLego writes:
  What specifically "shocks" you about my terms?

Since you asked, I will say that they give a very strong impression that you
are a reactionary and defensive seller. That includes: threatening buyers for
behavior within community norms, naming and shaming previous failed transactions,
and for being generally inaccurate. Huge fonts, bright colors, and misspelled
words also make you seem unprofessional.

I believe that buyers that check store terms are looking to find information
and to see if they will be charged fairly and treated honestly. And also how
you might handle any possible issues that arise. From your terms, I get the impression
that any issues will be blamed on me or someone else, and I would try to find
another shop to purchase from.

Good luck,
~Jen


  

In General, jennnifer writes:
  In General, macebobo writes:
  
IMO, your terms are horrible.

OMG. I am shocked anyone would purchase after being 'savy' enough to
read through those terms. Wow!

~Jen
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 10:52
 Subject: Re: Order status
 Viewed: 41 times
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I had no clue. Now I know. Ill take that payment method down from my terms. BL
isn't the easiest website to understand its terms and conditions...

In General, wildchicken13 writes:
  In General, LocoPorLego writes:
  I'm a business. I want buyers to have as many payment options as possible
to facilitate transactions. I want nothing to do with "sales tax avoidance".

See: https://www.bricklink.com/help.asp?helpID=2467

There are two accepted payment methods for transactions involving US sales
tax - onsite PayPal and onsite Stripe.


We all wish BrickLink would offer more onsite payment options, such as Cash App
and Venmo. However, for now, we are stuck with just these two.

However, for offsite payments, you can continue to do as you please.
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 7, 2023 10:50
 Subject: Re: Order status
 Viewed: 43 times
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In General, LocoPorLego writes:
  "hit-list"? Weird choice of words you choose... Your talking about my
"NPB" list? If a customer doesn't follow my store terms and is banned
as a result, I want other potential buyers to know I abide by the rules I post.
Pretty simple matter.

I think they're objecting more to the fact that the list is publicly displayed
in your store terms than the fact that you have one. BrickLink has a feature
that allows you to block buyers: https://www.bricklink.com/pref_stop.asp
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 7, 2023 10:48
 Subject: Re: Order status
 Viewed: 46 times
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In General, LocoPorLego writes:
  I'm a business. I want buyers to have as many payment options as possible
to facilitate transactions. I want nothing to do with "sales tax avoidance".

See: https://www.bricklink.com/help.asp?helpID=2467

There are two accepted payment methods for transactions involving US sales
tax - onsite PayPal and onsite Stripe.


We all wish BrickLink would offer more onsite payment options, such as Cash App
and Venmo. However, for now, we are stuck with just these two.

However, for offsite payments, you can continue to do as you please.
 Author: Shiny_Stuff View Messages Posted By Shiny_Stuff
 Posted: Jun 7, 2023 10:47
 Subject: Re: Indian Jones Aircraft Design
 Viewed: 28 times
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In General, Tracyd writes:
  In General, Shiny_Stuff writes:
  In General, Tracyd writes:
  
 
Set No: 77012  Name: Fighter Plane Chase
* 
77012-1 (Inv) Fighter Plane Chase
374 Parts, 3 Minifigures, 2023
Sets: Indiana Jones: Last Crusade

This is the ugliest plane I have ever seen in an official set. Someone was paid
good money to design this and came up with that. Someone is paid good money
to review it said it looks good. And someone else being paid better money said
ok we will release it. I'm being paid nothing to say it's hideous.
Now
 
Set No: 7198  Name: Fighter Plane Attack
* 
7198-1 (Inv) Fighter Plane Attack
371 Parts, 3 Minifigures, 2009
Sets: Indiana Jones: Last Crusade
won't win any prizes it at least looks like the plane used.

Yes it's all better than Jack Stone, but that's a very low bar to clear.


I have always wanted this plane, but still haven't acquired one.

 
Set No: 7628  Name: Peril in Peru
* 
7628-1 (Inv) Peril in Peru
601 Parts, 6 Minifigures, 2008
Sets: Indiana Jones: Kingdom of the Crystal Skull

That is a nice plane. I have built that set and always meant to turn my second
one into a Tri-engine. But now that would mean opening it. Hard to do looking
and what they are selling for. See they can design a good-looking plane so why
didn't they. Yes I know price point is an issue but still it's no excuse
to put out ugly product.

I forgot to mention in my previous post that the wings and engines on 7628 kinda
suck and if I owned one, I would definitely redesign them much better.

____
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 10:38
 Subject: Re: Order status
 Viewed: 41 times
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I'm a business. I want buyers to have as many payment options as possible
to facilitate transactions. I want nothing to do with "sales tax avoidance".

In General, macebobo writes:
  Not quite all, Oregon, Delaware, Montana, New Hampshire, and Alaska do not have
any sales tax.

But, IMO, in all other cases, Cashapp and Venmo could be seen as sales tax avoidance.

In General, pashah writes:
  "Payment accepted 24/7 via Paypal/Cashapp/Venmo/Debt/CC"
Since when are US sellers allowed to accept cashapp/venmo etc from American buyers
(~all of whom must pay sales tax collected by BrickLink)?

In General, peregrinator writes:
  In General, LocoPorLego writes:
  I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done?

What would "no returns" imply if the buyer doesn't actually receive
what he or she ordered? It definitely doesn't mean you don't have to
abide by PayPal's rules (or Stripe's).

  Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive.

They don't but you better believe that buyers can return items and get refunds
even if sellers on those marketplaces say "no returns".
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 10:33
 Subject: Re: Order status
 Viewed: 53 times
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"hit-list"? Weird choice of words you choose... Your talking about my
"NPB" list? If a customer doesn't follow my store terms and is banned
as a result, I want other potential buyers to know I abide by the rules I post.
Pretty simple matter.

In General, UTLF writes:
  dude's even got a "hit-list" of sorts... yikes
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 7, 2023 10:30
 Subject: Old Barn Mercantile
 Viewed: 90 times
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I want to give Cory at Old Barn Mercantile a thank you and a big kudos. I have
placed two orders with him and he is going above and beyond. While not a brand
new store it is still newish and worth your time if he has anything you want.
Keep growing Cory.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 7, 2023 10:26
 Subject: Re: Indian Jones Aircraft Design
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In General, Shiny_Stuff writes:
  In General, Tracyd writes:
  
 
Set No: 77012  Name: Fighter Plane Chase
* 
77012-1 (Inv) Fighter Plane Chase
374 Parts, 3 Minifigures, 2023
Sets: Indiana Jones: Last Crusade

This is the ugliest plane I have ever seen in an official set. Someone was paid
good money to design this and came up with that. Someone is paid good money
to review it said it looks good. And someone else being paid better money said
ok we will release it. I'm being paid nothing to say it's hideous.
Now
 
Set No: 7198  Name: Fighter Plane Attack
* 
7198-1 (Inv) Fighter Plane Attack
371 Parts, 3 Minifigures, 2009
Sets: Indiana Jones: Last Crusade
won't win any prizes it at least looks like the plane used.

Yes it's all better than Jack Stone, but that's a very low bar to clear.


I have always wanted this plane, but still haven't acquired one.

 
Set No: 7628  Name: Peril in Peru
* 
7628-1 (Inv) Peril in Peru
601 Parts, 6 Minifigures, 2008
Sets: Indiana Jones: Kingdom of the Crystal Skull

That is a nice plane. I have built that set and always meant to turn my second
one into a Tri-engine. But now that would mean opening it. Hard to do looking
and what they are selling for. See they can design a good-looking plane so why
didn't they. Yes I know price point is an issue but still it's no excuse
to put out ugly product.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 10:25
 Subject: Re: Order status
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Report what? I genuinely have no idea what your talking about? Can I not mention
"buyers" usernames who refused to pay in my stores expected pay period?
Hard to fix what I have no idea what the problem is...

In General, Nubs_Select writes:
  
  Sadly, it is not the case in many stores. I really wish BL would police the terms
better or have a way to report them.

+1
 Author: Shiny_Stuff View Messages Posted By Shiny_Stuff
 Posted: Jun 7, 2023 10:21
 Subject: Re: Indian Jones Aircraft Design
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 Topic: General
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In General, Tracyd writes:
  
 
Set No: 77012  Name: Fighter Plane Chase
* 
77012-1 (Inv) Fighter Plane Chase
374 Parts, 3 Minifigures, 2023
Sets: Indiana Jones: Last Crusade

This is the ugliest plane I have ever seen in an official set. Someone was paid
good money to design this and came up with that. Someone is paid good money
to review it said it looks good. And someone else being paid better money said
ok we will release it. I'm being paid nothing to say it's hideous.
Now
 
Set No: 7198  Name: Fighter Plane Attack
* 
7198-1 (Inv) Fighter Plane Attack
371 Parts, 3 Minifigures, 2009
Sets: Indiana Jones: Last Crusade
won't win any prizes it at least looks like the plane used.

Yes it's all better than Jack Stone, but that's a very low bar to clear.


I have always wanted this plane, but still haven't acquired one.

 
Set No: 7628  Name: Peril in Peru
* 
7628-1 (Inv) Peril in Peru
601 Parts, 6 Minifigures, 2008
Sets: Indiana Jones: Kingdom of the Crystal Skull
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 10:11
 Subject: Re: Order status
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What specifically "shocks" you about my terms?


In General, jennnifer writes:
  In General, macebobo writes:
  
IMO, your terms are horrible.

OMG. I am shocked anyone would purchase after being 'savy' enough to
read through those terms. Wow!

~Jen
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 7, 2023 10:08
 Subject: Re: Order status
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Comment-"I was under the impression you could not publicly shame members,
but here is this store doing it in their terms. SMH."

Response- Since when has listing customers who can not follow my stores terms
"publicly shaming"? I'm not making any claims about them personally
or morally. I'm merely informing other potential customers that I follow
the rules I list.

Comment-"I would report it but I have 3 open member reports that have not
been acted upon, so what's the point?"

Response- Report what? That I list banned buyers usernames to my store? please
explain.

In General, macebobo writes:
  I was under the impression you could not publicly shame members, but here is
this store doing it in their terms. SMH.

I would report it but I have 3 open member reports that have not been acted upon,
so what's the point?

In General, Stuart9 writes:
  I see what you mean regarding their terms.



In General, macebobo writes:
  In General, LocoPorLego writes:
  What if the buyer never updates the order status to "complete"? Are sellers
expected to just take it on the chin? Reach out to the buyer? I never really
understood this aspect of BL. I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done? Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive. If there was
an issue, im sure the feedback would reflect that. IDK, always been a weird deal
with BL imo. What you think?

Why worry about such stuff. If you have fulfilled your obligation, then let the
buyer do what they will do. Which is hopefully, enjoy their new Lego.

IMO, your terms are horrible. Also, a buyer can legitimately cancel if they get
a shipping price from you that seems too high to them. Therefore, your "I
won't cancel unless it is my fault..." is void.
 Author: briky View Messages Posted By briky
 Posted: Jun 7, 2023 09:45
 Subject: Re: Indian Jones Aircraft Design
 Viewed: 29 times
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In General, Tracyd writes:
  
 
Set No: 77012  Name: Fighter Plane Chase
* 
77012-1 (Inv) Fighter Plane Chase
374 Parts, 3 Minifigures, 2023
Sets: Indiana Jones: Last Crusade

This is the ugliest plane I have ever seen in an official set. Someone was paid
good money to design this and came up with that. Someone is paid good money
to review it said it looks good. And someone else being paid better money said
ok we will release it. I'm being paid nothing to say it's hideous.
Now
 
Set No: 7198  Name: Fighter Plane Attack
* 
7198-1 (Inv) Fighter Plane Attack
371 Parts, 3 Minifigures, 2009
Sets: Indiana Jones: Last Crusade
won't win any prizes it at least looks like the plane used.

Yes it's all better than Jack Stone, but that's a very low bar to clear.

+1 ...told my grandson last saturday in the toy shop that this set was probably
made by a junior designer with a hangover on a mondaymorning.

xxx Chris
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Jun 7, 2023 09:10
 Subject: Indian Jones Aircraft Design
 Viewed: 103 times
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Set No: 77012  Name: Fighter Plane Chase
* 
77012-1 (Inv) Fighter Plane Chase
374 Parts, 3 Minifigures, 2023
Sets: Indiana Jones: Last Crusade

This is the ugliest plane I have ever seen in an official set. Someone was paid
good money to design this and came up with that. Someone is paid good money
to review it said it looks good. And someone else being paid better money said
ok we will release it. I'm being paid nothing to say it's hideous.
Now
 
Set No: 7198  Name: Fighter Plane Attack
* 
7198-1 (Inv) Fighter Plane Attack
371 Parts, 3 Minifigures, 2009
Sets: Indiana Jones: Last Crusade
won't win any prizes it at least looks like the plane used.

Yes it's all better than Jack Stone, but that's a very low bar to clear.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 6, 2023 23:40
 Subject: Re: Order status
 Viewed: 67 times
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  Sadly, it is not the case in many stores. I really wish BL would police the terms
better or have a way to report them.

+1
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 6, 2023 23:38
 Subject: Re: Order status
 Viewed: 46 times
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In General, Nubs_Select writes:
  In General, jennnifer writes:
  In General, macebobo writes:
  
IMO, your terms are horrible.

OMG. I am shocked anyone would purchase after being 'savy' enough to
read through those terms. Wow!

~Jen

yah they are quite crazy.. even this part
"Buyer assumes responsibility for order once it is shipped. (In layman's
terms, if the USPS/UPS/FEDEX/etc. lose and/or abuse your package, thats between
you and the shipping company. A buyer once held me responsible for the USPS ruining
a large sealed set and left me a negative review about how the USPS mishandled
their order. I AM NOT PERSONALLY RESPONSIBLE FOR HOW SHIPPING COMPANIES DO THEIR
JOB. I thought that was rather obvious, but now is spelled out.)" he's
the one who subcontracted the shipping company not the buyer so if his subcontractor
does something to it it then is his responsibility and i thought that was rather
obvious...

Sadly, it is not the case in many stores. I really wish BL would police the terms
better or have a way to report them.
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 6, 2023 23:19
 Subject: Re: Order status
 Viewed: 61 times
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Not quite all, Oregon, Delaware, Montana, New Hampshire, and Alaska do not have
any sales tax.

But, IMO, in all other cases, Cashapp and Venmo could be seen as sales tax avoidance.

In General, pashah writes:
  "Payment accepted 24/7 via Paypal/Cashapp/Venmo/Debt/CC"
Since when are US sellers allowed to accept cashapp/venmo etc from American buyers
(~all of whom must pay sales tax collected by BrickLink)?

In General, peregrinator writes:
  In General, LocoPorLego writes:
  I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done?

What would "no returns" imply if the buyer doesn't actually receive
what he or she ordered? It definitely doesn't mean you don't have to
abide by PayPal's rules (or Stripe's).

  Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive.

They don't but you better believe that buyers can return items and get refunds
even if sellers on those marketplaces say "no returns".
 Author: pashah View Messages Posted By pashah
 Posted: Jun 6, 2023 22:32
 Subject: Re: Order status
 Viewed: 58 times
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"Payment accepted 24/7 via Paypal/Cashapp/Venmo/Debt/CC"
Since when are US sellers allowed to accept cashapp/venmo etc from American buyers
(~all of whom must pay sales tax collected by BrickLink)?

In General, peregrinator writes:
  In General, LocoPorLego writes:
  I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done?

What would "no returns" imply if the buyer doesn't actually receive
what he or she ordered? It definitely doesn't mean you don't have to
abide by PayPal's rules (or Stripe's).

  Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive.

They don't but you better believe that buyers can return items and get refunds
even if sellers on those marketplaces say "no returns".
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 6, 2023 22:12
 Subject: Re: Order status
 Viewed: 50 times
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In General, jennnifer writes:
  In General, macebobo writes:
  
IMO, your terms are horrible.

OMG. I am shocked anyone would purchase after being 'savy' enough to
read through those terms. Wow!

~Jen

yah they are quite crazy.. even this part
"Buyer assumes responsibility for order once it is shipped. (In layman's
terms, if the USPS/UPS/FEDEX/etc. lose and/or abuse your package, thats between
you and the shipping company. A buyer once held me responsible for the USPS ruining
a large sealed set and left me a negative review about how the USPS mishandled
their order. I AM NOT PERSONALLY RESPONSIBLE FOR HOW SHIPPING COMPANIES DO THEIR
JOB. I thought that was rather obvious, but now is spelled out.)" he's
the one who subcontracted the shipping company not the buyer so if his subcontractor
does something to it it then is his responsibility and i thought that was rather
obvious...
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jun 6, 2023 22:08
 Subject: Re: Order status
 Viewed: 77 times
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In General, macebobo writes:
  
IMO, your terms are horrible.

OMG. I am shocked anyone would purchase after being 'savy' enough to
read through those terms. Wow!

~Jen
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 6, 2023 20:29
 Subject: Re: Order status
 Viewed: 66 times
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I was under the impression you could not publicly shame members, but here is
this store doing it in their terms. SMH.

I would report it but I have 3 open member reports that have not been acted upon,
so what's the point?

In General, Stuart9 writes:
  I see what you mean regarding their terms.



In General, macebobo writes:
  In General, LocoPorLego writes:
  What if the buyer never updates the order status to "complete"? Are sellers
expected to just take it on the chin? Reach out to the buyer? I never really
understood this aspect of BL. I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done? Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive. If there was
an issue, im sure the feedback would reflect that. IDK, always been a weird deal
with BL imo. What you think?

Why worry about such stuff. If you have fulfilled your obligation, then let the
buyer do what they will do. Which is hopefully, enjoy their new Lego.

IMO, your terms are horrible. Also, a buyer can legitimately cancel if they get
a shipping price from you that seems too high to them. Therefore, your "I
won't cancel unless it is my fault..." is void.
 Author: LocoPorLego View Messages Posted By LocoPorLego
 Posted: Jun 6, 2023 19:56
 Subject: Re: Order status
 Viewed: 59 times
 Topic: General
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In General, wildchicken13 writes:
  In General, LocoPorLego writes:
  What if the buyer never updates the order status to "complete"? Are sellers
expected to just take it on the chin? Reach out to the buyer? I never really
understood this aspect of BL. I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done? Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive. If there was
an issue, im sure the feedback would reflect that. IDK, always been a weird deal
with BL imo. What you think?

I don't usually bother with the order status beyond "shipped", instead
leaving that for the buyer to change (if they want).

great point. probably will be approach moving forward. I want the buyer to update
the order to complete, and i don't want to reach out to them because they
may leave a negative review outta spite. just lookin for what other sellers do.
thanks
 Author: ghyde View Messages Posted By ghyde
 Posted: Jun 6, 2023 13:22
 Subject: Re: Frustrating shipping charges
 Viewed: 42 times
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In General, Stuart9 writes:
  That’s the case with some of my small quantity, small volume items, not small
value.

Their loss financially but sadly I can’t always buy elsewhere, so I loose too.

As they say, that’s life.

[...]

Have you tried messaging the seller to see if you can get a cheaper shipping
option?

It is always worth asking, if they understand your concerns, they might be willing
to help.

Could be the difference between ordering and not ordering.

Cheers ...

ghyde
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jun 6, 2023 12:49
 Subject: Re: Frustrating shipping charges
 Viewed: 36 times
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In General, peregrinator writes:
  In General, Nubs_Select writes:
  i think he's referring to stores then have a minimum that is optional for
example
$0-$5 --- $2 Fee
$5+ --- No Fee (minimum)

Nubs understands me! *sniff*

 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Jun 6, 2023 12:39
 Subject: Re: Order status
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I see what you mean regarding their terms.



In General, macebobo writes:
  In General, LocoPorLego writes:
  What if the buyer never updates the order status to "complete"? Are sellers
expected to just take it on the chin? Reach out to the buyer? I never really
understood this aspect of BL. I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done? Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive. If there was
an issue, im sure the feedback would reflect that. IDK, always been a weird deal
with BL imo. What you think?

Why worry about such stuff. If you have fulfilled your obligation, then let the
buyer do what they will do. Which is hopefully, enjoy their new Lego.

IMO, your terms are horrible. Also, a buyer can legitimately cancel if they get
a shipping price from you that seems too high to them. Therefore, your "I
won't cancel unless it is my fault..." is void.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jun 6, 2023 12:32
 Subject: Re: Order status
 Viewed: 68 times
 Topic: General
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In General, LocoPorLego writes:
  I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done?

What would "no returns" imply if the buyer doesn't actually receive
what he or she ordered? It definitely doesn't mean you don't have to
abide by PayPal's rules (or Stripe's).

  Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive.

They don't but you better believe that buyers can return items and get refunds
even if sellers on those marketplaces say "no returns".
 Author: macebobo View Messages Posted By macebobo
 Posted: Jun 6, 2023 12:26
 Subject: Re: Order status
 Viewed: 73 times
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In General, LocoPorLego writes:
  What if the buyer never updates the order status to "complete"? Are sellers
expected to just take it on the chin? Reach out to the buyer? I never really
understood this aspect of BL. I list an item, I clearly say no returns in my
store policy. Buyer pays for item, does not ask about condition of item, receives
package. Shouldn't the deal be done? Amazon/ebay/online retailers do not
wait for buyers to open the package and confirm what they receive. If there was
an issue, im sure the feedback would reflect that. IDK, always been a weird deal
with BL imo. What you think?

Why worry about such stuff. If you have fulfilled your obligation, then let the
buyer do what they will do. Which is hopefully, enjoy their new Lego.

IMO, your terms are horrible. Also, a buyer can legitimately cancel if they get
a shipping price from you that seems too high to them. Therefore, your "I
won't cancel unless it is my fault..." is void.

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