Discussion Forum: Help
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 Author: Warriorfan View Messages Posted By Warriorfan
 Posted: Mar 28, 2024 20:01
 Subject: Bjuyers page far too big
 Viewed: 121 times
 Topic: Help
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Warriorfan (294)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2015 Contact Member Buyer
Buying Privileges - OK
Help, when I look at stores, the page is huge and I have to zoom in to see anything
and can only see some items, how can I restore the stores page so I can see what
im ordering ie item details cost etc on the same page, cant find any settings
buttons
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Mar 28, 2024 16:21
 Subject: Empty Akro-mil drawers how to store
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 Topic: Help
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Dhobeck (33)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
How should I store empty akro-mils drawers after somebody buys all of the stock
in them?
 Author: Ra View Messages Posted By Ra
 Posted: Mar 28, 2024 14:58
 Subject: Brickstore broken?
 Viewed: 97 times
 Topic: Help
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Ra (279)

Location:  USA, New York
Member Since Contact Type Status
Jul 2, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Zor
Cant access certain parts of brickstore, has the API changed?
 Author: 604Brickster View Messages Posted By 604Brickster
 Posted: Mar 28, 2024 13:48
 Subject: selling
 Viewed: 85 times
 Topic: Help
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604Brickster (17)

Location:  Canada, British Columbia
Member Since Contact Type Status
Mar 6, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 604 BrickSTORE
Hi there,

It's not letting me create a store to sell. Do I have to have a referral
or certain amount of feedback for I can open a store?

Thanks
Rick
604Brickster
 Author: shopgaeubricks View Messages Posted By shopgaeubricks
 Posted: Mar 28, 2024 13:27
 Subject: Brickstore Invalid Device Information
 Viewed: 255 times
 Topic: Technical Issues
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shopgaeubricks (178)

Location:  Switzerland, Solothurn
Member Since Contact Type Status
Jan 30, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Gäubricks
Dear BL-Users

I got an Update on BrickStore and now when I want to download my BL inventory
I get the error message Invalid Device Information.

Does anyone have the same Problem?

What do I need to do?

Thanks for helping.

Best regards
 Author: Amazingly View Messages Posted By Amazingly
 Posted: Mar 28, 2024 12:25
 Subject: Site broken
 Viewed: 119 times
 Topic: Technical Issues
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Amazingly (8665)

Location:  USA, Florida
Member Since Contact Type Status
Apr 10, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Amazingly Amazing
It has been like this for a few weeks now. If I edit a part that is already on
my wanted list and add text or even turn off email notifications and click "save"
it will not save the changes.
I've been having to delete the part from the list and then add it again so
I can make whatever changes I want.
Any chance this is on the things to fix list?
Can someone please confirm this so I can stop thinking I am just doing it wrong
482 times in a row
Thanks
 Author: matbrix View Messages Posted By matbrix
 Posted: Mar 28, 2024 05:24
 Subject: Known pieces without Lego logo? (30381)
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 Topic: Help
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matbrix (171)

Location:  Austria, Wien
Member Since Contact Type Status
Jun 9, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: matbrix
Hi,

is there a list of Lego pieces known to have no Lego logo?

I have a Emperor Palpatine minifig (sw0634), all pieces are marked with the Lego
logo except the headgear (30381 - black).

I read somewhere that Lego did not include the logo on all pieces until 2013,
and since the specific piece appeared in 1999 I guess it could be original, even
if the figure itself came out in 2015.

I cannot say for sure that all pieces came from the same set, so my question
if is the hood still can be an original Lego piece - or is fake?

//Mathz
 


 Author: Nelleretnot View Messages Posted By Nelleretnot
 Posted: Mar 28, 2024 05:21
 Subject: Seller Privileges Revoked
 Viewed: 182 times
 Topic: Help
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Nelleretnot (1790)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Dec 3, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: WJZIWJK
Can someone tell me what the problem is and how I can repair the revoked and
suspended shop of mine ?

The helpdesk does not answer my mails. What to do now ?

Ton ter Ellen

Userdid: 1537766
Username: Nelleretnot
Shopname: WJZIWJK
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 27, 2024 22:58
 Subject: Request for Quote broken
 Viewed: 85 times
 Topic: Technical Issues
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Ziegelmeister (223)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
For whatever reason, people can not request quotes because it's telling buyers
that I don't have a shipping method available.

I have "Accept quote requests" turned on in Management.

I tried setting up my own method (and enabling it) where it's set to "manual"
(doesn't show up)

I tried importing the shared method (and enabling it) that is specifically called
"Request for quote" and it only gives a "place order" option,
the request for a quote button that should be below that is not visible for the
buyers.

I followed the instructions on this page: https://www.bricklink.com/help.asp?helpID=2437
and nothing seems to be working.

What am I missing?
 Author: cszM View Messages Posted By cszM
 Posted: Mar 27, 2024 14:01
 Subject: Missing pieces on a set
 Viewed: 146 times
 Topic: Help
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cszM (2)

Location:  Spain, Andalucia Ceuta i Melilla
Member Since Contact Type Status
Oct 28, 2020 Contact Member Buyer
Buying Privileges - OK
Hello,

I bought 2 sets from a store and one of them was incomplete (it was supossed
to be complete). I've written the seller with a list of the missing pieces,
my email was read but I have no answer, it's been more than two weeks since
I send the email.

What should I do?
 Author: AndriusBrick View Messages Posted By AndriusBrick
 Posted: Mar 27, 2024 13:07
 Subject: Is my lego real or fake?
 Viewed: 231 times
 Topic: Help
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AndriusBrick (0)

Location:  Lithuania, Vilnius
Member Since Contact Type Status
Feb 15, 2024 Contact Member Buyer
Buying Privileges - OK
Hello,
I have bought some lego parts, but i believe they might be fake.
The bricks do have 'lego' written on the top of the studs, but on the
back side of the brick there are no 4 or 5 digit part number. Anyone can tell,
if these are real lego (maybe older parts only had the logo)?
 Author: First4Duplo View Messages Posted By First4Duplo
 Posted: Mar 27, 2024 10:22
 Subject: Store suspend
 Viewed: 230 times
 Topic: Help
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First4Duplo (2512)

Location:  United Kingdom, Wales
Member Since Contact Type Status
Jan 8, 2014 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: First4Duplo
My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications
 Author: alpha60uk View Messages Posted By alpha60uk
 Posted: Mar 27, 2024 08:24
 Subject: New Store
 Viewed: 62 times
 Topic: Help
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alpha60uk (1)

Location:  United Kingdom, England
Member Since Contact Type Status
Mar 19, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Alpha60uk's store
Hi all,
I have just set up a new store with the purpose of selling my large collection
of sets
as I am moving abroad and downsizing.
Does anyone have any advice on how to do this? I would prefer to sell groups
of sets rather than individually?
Thanks in advance
Dean
 Author: salbuchim View Messages Posted By salbuchim
 Posted: Mar 27, 2024 06:20
 Subject: How should I react to NPB?
 Viewed: 147 times
 Topic: Help
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salbuchim (46)

Location:  South Korea, Seoul
Member Since Contact Type Status
Jun 3, 2022 Contact Member Buyer
Buying Privileges - OK
I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week

then charged me 90 euros for the shipping
he didnt say anything about shipping cost on his page
so i didnt know it was gonna be that
and i thought the shipping is too much for what i was ordering
so i asked him to cancel my order
after that he didnt say anything for more than 10 days

then 2 days ago which was 25th
I got NPB alert non-payment buyer

I am not sure I was the wrong one here
then i want to know how i shouldve reacted
or if this is something can be considered unfair
i want to know how i should react from here
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 26, 2024 21:52
 Subject: Item description too long?
 Viewed: 91 times
 Topic: Help
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Ziegelmeister (223)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.
 


 Author: cassandraann1 View Messages Posted By cassandraann1
 Posted: Mar 26, 2024 16:36
 Subject: Possible to view details of purged orders?
 Viewed: 104 times
 Topic: Help
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cassandraann1 (7)

Location:  USA, Illinois
Member Since Contact Type Status
Feb 10, 2016 Contact Member Buyer
Buying Privileges - OK
I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
 Author: Bgwayman View Messages Posted By Bgwayman
 Posted: Mar 26, 2024 15:41
 Subject: How can I go about hiding my email?
 Viewed: 116 times
 Topic: Help
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Bgwayman (43)

Location:  USA, New York
Member Since Contact Type Status
Dec 25, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Buffalo Brix
I recently received an email from blservice@bricklink.com regarding best practices
to avoid phishing scams via email and to be proactive with account security.
In said email, one suggestion was to hide the BL and PayPal emails associated
with one's store. I'm unable to find a toggle to hide my email on the
site, so I'm inquiring on how I can do so.

Thanks in advance.

-Bgwayman
 Author: ArteP View Messages Posted By ArteP
 Posted: Mar 26, 2024 03:59
 Subject: Dubious identification mails - or not?
 Viewed: 106 times
 Topic: Help
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ArteP (1052)

Location:  Denmark
Member Since Contact Type Status
Jan 2, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickworkers
Hello
I am starting getting paranoid with all those mails we are receiving to identify
our account…🤔.
Could the Bricklink admin / support board please post some information, so we
know what to expect. I cannot believe that support is sending mails with threats
of closing ones account. We have no complains from customers, are paying our
fees … I cannot understand why there should be withhold any customers payments
/ orders? Is that for real?

Does any one else get these mails?

Sincerely, Brickworkers
 Author: holycross View Messages Posted By holycross
 Posted: Mar 26, 2024 03:37
 Subject: problema con il codice di conferma per mail
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 Topic: Help
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holycross (772)

Location:  Italy, Toscana
Member Since Contact Type Status
Jan 10, 2015 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: HOLYCROSS
Ciao a tutti, aiutatemi vi prego..
Sono due settimane circa che non riesco ad accedere al mio bricklink e ad evadere
gli ordini perche con il nuovo sistema di log in mi appare la finestra che mi
dice di inserire il codice mandato per mail ma non mi arriva niente per mail!

Ho provato decine e decine di volte, da piu computer e su piu sistemi operativi,
ho mandato almeno 4/5 mail all'assistenza bricklink senza mai ricevere risposta.

Vedo che ho 3 ordini da evadere ma senza questo benedetto codice non riesco neanche
a mandare l'invoice per il pagamento.

per favore aiutatemi
 Author: mnlg View Messages Posted By mnlg
 Posted: Mar 25, 2024 12:25
 Subject: Merging wanted lists
 Viewed: 63 times
 Topic: Help
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mnlg (5)

Location:  Italy, Veneto
Member Since Contact Type Status
Jan 20, 2023 Contact Member Buyer
Buying Privileges - OK
I created several wanted lists for different parts of a project.
I would like to merge them to make ordering easier.

I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)

So I tried copying the parts to a new list. This worked for the first list. However
when I tried doing the same on the second list, it warned me that at least one
the parts was already in the new list. And yeah, some parts are used by different
lists. I would expect the app to merge them, that is, if both lists have the
same part, then the new list will have 2x that part. But apparently this is not
what happens.

What other options do I have to merge my lists? Other than looking up every individual
part once again.

Thanks.

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