Discussion Forum: Messages by yorbrick (1185)
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View Thread Re: Unjustified Neutral Feedback - yorbrick (1185)
It looks like it is sorted now.
(2 months ago, Mar 13, 2024, to Feedback)
View Thread Re: Unjustified Neutral Feedback - yorbrick (1185)
[...] It won't be removed. Just respond to it in a positive way, such as "The order was delivered four days after it was placed." It shows you made no error, and [...]
(2 months ago, Mar 13, 2024, to Feedback)
View Thread Re: BEWARE! HACK TRIALS!! - yorbrick (1185)
[...] I find there are ways to beat or at least minimise them. If it is a company I have no intention of using, I don't unsubscribe. Instead I just set a filter to delete [...]
(2 months ago, Mar 13, 2024, to General)
View Thread Re: Feedback. Negative and Neutral impact. - yorbrick (1185)
[...] They aren't being treated as the same. A store with 90 positives and 10 neutrals has a score of 90 with a percentage praise of 90%. A store with 90 positives and [...]
(2 months ago, Mar 12, 2024, to Suggestions)
View Thread Re: Feedback. Negative and Neutral impact. - yorbrick (1185)
[...] What is misleading about it? They both have 10 non positive feedback out of 100, so there is the warning from the percentage praise that the buyer should check the feedback. [...]
(2 months ago, Mar 12, 2024, to Suggestions)
View Thread Re: How to set up insurance properly? - yorbrick (1185)
[...] I imagine that fee is for tracking to prove it was delivered, as in 'insurance' against the buyer saying it didn't arrive rather than real insurance for damage [...]
(2 months ago, Mar 12, 2024, to Shipping)
View Thread Re: NSS - yorbrick (1185)
[...] Ask the buyer to remove the NSS now that they have been refunded. And also upload evidence of the refund in reply to the NSS being filed. The former should be faster [...]
(2 months ago, Mar 12, 2024, to Help)
View Thread Re: Feedback. Negative and Neutral impact. - yorbrick (1185)
[...] That would be fine, if they wanted to show the percentage praise over the past year or 6 months, or whatever instead of over all time. I'm strongly against old negative [...]
(2 months ago, Mar 12, 2024, to Suggestions)
View Thread Re: Can't give feedback for a shop - yorbrick (1185)
[...] Is it the order where you didn't pay, and a non-paying buyer warning was made?
(2 months ago, Mar 12, 2024, to Technical Issues)
View Thread Re: BEWARE! HACK TRIALS!! - yorbrick (1185)
[...] I haven't received the email either, and I am also subscribed to the newsletter. So the message has not gone to all users, or all newsletter subscribers.
(2 months ago, Mar 12, 2024, to General)

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