Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | randyipp  | | Posted: | Feb 20, 2024 14:41 | | Subject: | Re: PayPal - guest checkout | | Viewed: | 31 times | | Topic: | Payment Methods | |
|
| | Only advice I have is to sign up for stripe. |
| Author: | 1001bricks | | Posted: | Feb 20, 2024 14:36 | | Subject: | Re: PayPal - guest checkout | | Viewed: | 37 times | | Topic: | Payment Methods | |
|
| In Payment Methods, peregrinator writes:
| | In Payment Methods, BrickScope writes:
| | One of my buyers is having trouble getting PayPal to offer a Guest checkout option,
and he doesn't want to create a PayPal account. The only options he gets
when directed from BrickLink's pay now button are "sign in" and "create
an account". Anyone have ideas?
Zoe
|
BrickLink's PayPal doesn't allow for guest checkout
|
Stripe is very fine for this (also).
|
 |
| Author: | peregrinator | | Posted: | Feb 20, 2024 14:34 | | Subject: | Re: PayPal - guest checkout | | Viewed: | 34 times | | Topic: | Payment Methods | |
|
| In Payment Methods, BrickScope writes:
| | One of my buyers is having trouble getting PayPal to offer a Guest checkout option,
and he doesn't want to create a PayPal account. The only options he gets
when directed from BrickLink's pay now button are "sign in" and "create
an account". Anyone have ideas?
Zoe
|
BrickLink's PayPal doesn't allow for guest checkout
|
|
| Author: | BrickScope | | Posted: | Feb 20, 2024 14:25 | | Subject: | PayPal - guest checkout | | Viewed: | 106 times | | Topic: | Payment Methods | |
|
| One of my buyers is having trouble getting PayPal to offer a Guest checkout option,
and he doesn't want to create a PayPal account. The only options he gets
when directed from BrickLink's pay now button are "sign in" and "create
an account". Anyone have ideas?
Zoe
|
|
| Author: | macebobo | | Posted: | Feb 17, 2024 00:09 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 48 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Yo_Yo_Flamingo writes:
| | Except paypal doesn't do the same.
|
Yes, yes they do. Ask me how I know.
| | I understand the cost/risk ratio can make it worth it
|
My sales have definitely not been harmed by adding Stripe, it has saved me about
$150 in payment processor fees in 30 months. I view it as they are paying me
to use their service. So my savings will cover any charge back fee if it ever
happens.
| | but Stripe just does not bring enough to the table to put up with their BS
|
This statement is true if your only experience using Stripe is through
Bricklink where Stripe is only minimally integrated. For other platforms, they
bring a helluva lot to the table.
Turns out, in my instance, the customer reported their card's unauthorized
use on another platform, unrelated to Lego, by their son. Therefore, their charge
with me is authorized and valid.
I believe Stripe was just being overly cautious when they notified me, I'm
still processing how I feel about this.
|
|
| Author: | TheBrickGuys | | Posted: | Feb 17, 2024 00:00 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 48 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Adjour writes:
| | In Payment Methods, macebobo writes:
| | Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
|
Do the refund, let the customer know, so they can call their card company, and
then try again?
If its legit, they shouldn't mind doing this.
Crystal
|
I agree with Crystal. It has not happened to me (with PayPal at least) but that
is how I would handle it. I would rather lose the order then lose the money on
top of the Lego in the order if it is scam.
Jim
|
|
| Author: | Adjour | | Posted: | Feb 16, 2024 20:43 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 40 times | | Topic: | Payment Methods | |
|
| In Payment Methods, macebobo writes:
| | Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
|
Do the refund, let the customer know, so they can call their card company, and
then try again?
If its legit, they shouldn't mind doing this.
Crystal
|
|
| Author: | Yo_Yo_Flamingo | | Posted: | Feb 16, 2024 18:33 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 46 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Nubs_Select writes:
| | In Payment Methods, Yo_Yo_Flamingo writes:
| | In Payment Methods, Nubs_Select writes:
| | In Payment Methods, Yo_Yo_Flamingo writes:
| | In Payment Methods, macebobo writes:
| | Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
|
Step 1:
Don't use Stripe 
|
Step 2:
Use stripe
|
Step 3:
get a $20 chargeback fee even when they rule in your favor on a fraudulent chargeback.
|
Step 4:
realize that is a very rare case and that knowing Paypal they might do the same
but with stripe you can have a payment option that different customers can better
use increasing sales 
|
Except paypal doesn't do the same. I understand the cost/risk ratio can make
it worth it, but Stripe just does not bring enough to the table to put up with
their BS
|
|
| Author: | Nubs_Select | | Posted: | Feb 16, 2024 17:18 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 46 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Yo_Yo_Flamingo writes:
| | In Payment Methods, Nubs_Select writes:
| | In Payment Methods, Yo_Yo_Flamingo writes:
| | In Payment Methods, macebobo writes:
| | Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
|
Step 1:
Don't use Stripe
|
Step 2:
Use stripe
|
Step 3:
get a $20 chargeback fee even when they rule in your favor on a fraudulent chargeback.
|
Step 4:
realize that is a very rare case and that knowing Paypal they might do the same
but with stripe you can have a payment option that different customers can better
use increasing sales
|
|
| Author: | Yo_Yo_Flamingo | | Posted: | Feb 16, 2024 17:02 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 41 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Nubs_Select writes:
| | In Payment Methods, Yo_Yo_Flamingo writes:
| | In Payment Methods, macebobo writes:
| | Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
|
Step 1:
Don't use Stripe
|
Step 2:
Use stripe
|
Step 3:
get a $20 chargeback fee even when they rule in your favor on a fraudulent chargeback.
|
|
| Author: | Nubs_Select | | Posted: | Feb 16, 2024 16:42 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 48 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Yo_Yo_Flamingo writes:
| | In Payment Methods, macebobo writes:
| | Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
|
Step 1:
Don't use Stripe
|
Step 2:
Use stripe
|
|
| Author: | Yo_Yo_Flamingo | | Posted: | Feb 16, 2024 16:25 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 50 times | | Topic: | Payment Methods | |
|
| In Payment Methods, macebobo writes:
| | Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
|
Step 1:
Don't use Stripe
|
| Author: | Nubs_Select | | Posted: | Feb 16, 2024 15:34 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 51 times | | Topic: | Payment Methods | |
|
| Interesting. I’ve never gotten one before but I’d contact the customer. Stripe
dosnt give those out randomly so id take it very seriously
|
| Author: | macebobo | | Posted: | Feb 16, 2024 15:31 | | Subject: | Stripe "Payment received an early fraud warni | | Viewed: | 166 times | | Topic: | Payment Methods | |
|
| Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
|
| Author: | Nubs_Select | | Posted: | Feb 10, 2024 21:59 | | Subject: | Re: Paypal Question | | Viewed: | 51 times | | Topic: | Payment Methods | |
|
| for me, it took awhile to fully verify it (they kept asking for a certain document
which i kept sending but they kept rejecting until 1 day they accepted it after
like 15 attempts) so id just keep doing it but if it goes on for more then say
3 months then call them to figure it out
|
|
| Author: | southga.bricks | | Posted: | Feb 10, 2024 21:47 | | Subject: | Paypal Question | | Viewed: | 132 times | | Topic: | Payment Methods | |
|
| I am new to Bricklink as a seller. My store has been open for about a month.
I have had to verify my Paypal account twice with them. I can understand the
first time but the second time seemed to be a little extra. Does anyone know
if this is an ongoing thing with Paypal? I asked them if I was expected to verify
the account every 3 weeks and gat a generic response that did not answer my question.
|
|
| Author: | SylvainLS | | Posted: | Jan 30, 2024 11:25 | | Subject: | Re: IBAN betaling toe voegen | | Viewed: | 61 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Gertjam820 writes:
| | Bedank voor je antwoord dat heb ik wel.heb dat al geprobeerd alleen ik krijg
geen antwoord op mijn vraag maar ga nogmaals proberen
|
Help desk isn’t very quick to answer at the moment (2-4 weeks instead of 2-3
days).
|
|
| Author: | Gertjam820 | | Posted: | Jan 30, 2024 11:20 | | Subject: | Re: IBAN betaling toe voegen | | Viewed: | 35 times | | Topic: | Payment Methods | |
|
| Bedank voor je antwoord dat heb ik wel.heb dat al geprobeerd alleen ik krijg
geen antwoord op mijn vraag maar ga nogmaals proberen
In Payment Methods, SylvainLS writes:
| | In Payment Methods, Gertjam820 writes:
| | Wie kan mij vertellen hoe ik IBAN betaling toe kan voegen aan winkel
Krijg veel vragen maar ik weet niet hoe ik dat kan doen.
|
Hi,
As said in the help page, https://www.bricklink.com/help.asp?helpID=18 , you
need to have 10 positive selling feedbacks and 3 months of selling experience,
and then you need to contact Help Desk (https://www.bricklink.com/helpDesk.asp
) to have the option available in your store.
|
|
|
| Author: | SylvainLS | | Posted: | Jan 30, 2024 11:16 | | Subject: | Re: IBAN betaling toe voegen | | Viewed: | 45 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Gertjam820 writes:
| | Wie kan mij vertellen hoe ik IBAN betaling toe kan voegen aan winkel
Krijg veel vragen maar ik weet niet hoe ik dat kan doen.
|
Hi,
As said in the help page, https://www.bricklink.com/help.asp?helpID=18 , you
need to have 10 positive selling feedbacks and 3 months of selling experience,
and then you need to contact Help Desk (https://www.bricklink.com/helpDesk.asp
) to have the option available in your store.
|
|
| Author: | Gertjam820 | | Posted: | Jan 30, 2024 11:10 | | Subject: | IBAN betaling toe voegen | | Viewed: | 82 times | | Topic: | Payment Methods | |
|
| Wie kan mij vertellen hoe ik IBAN betaling toe kan voegen aan winkel
Krijg veel vragen maar ik weet niet hoe ik dat kan doen.
|
| Author: | Nino_Bricks | | Posted: | Jan 28, 2024 22:59 | | Subject: | Re: IBAN Payments ... Where to put the choice? | | Viewed: | 39 times | | Topic: | Payment Methods | |
|
| Thank you Ghyde, I will check that  |
|
| Author: | ghyde | | Posted: | Jan 28, 2024 17:35 | | Subject: | Re: IBAN Payments ... Where to put the choice? | | Viewed: | 56 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Nino_Bricks writes:
| | Hello to all members,
I wonder where I can put my IBAN details and mainly the choice between paypal
and IBAN is not well indicated.
If someone know something to how I manage that in my settings
Thank you in advance.
Gerald
|
If BrickLink has to collect EU VAT or taxes from the order, then it must be paid
via PayPal Onsite or Stripe. This is because BrickLink is now a marketplace and
it is a legal requirement that BrickLink collects the required VAT or taxes and
remits them to the appropriate authority.
You should evaluate your situation as to whether taxes must be paid. You would
need to know in which cases BrickLink would have to collect VAT or taxes and
ensure that all such cases are handled through PayPal Onsite or Stripe.
Cheers ...
ghyde
|
|
| Author: | Nino_Bricks | | Posted: | Jan 28, 2024 15:34 | | Subject: | IBAN Payments ... Where to put the choice? | | Viewed: | 85 times | | Topic: | Payment Methods | |
|
| Hello to all members,
I wonder where I can put my IBAN details and mainly the choice between paypal
and IBAN is not well indicated.
If someone know something to how I manage that in my settings
Thank you in advance.
Gerald
|
|
| Author: | SylvainLS | | Posted: | Jan 26, 2024 07:52 | | Subject: | Re: AFTERPAY | | Viewed: | 30 times | | Topic: | Payment Methods | |
|
| In Payment Methods, LEGOMANADAM writes:
| | Is there a way to search sellers on Bricklink who accept after pay as a payment
method.
|
Hi,
No.
You can search by payment method (here: https://www.bricklink.com/storeFilter.asp
, bottom right), but:
1. Afterpay isn’t one of the “officially” recognized payment methods on BL (=
not on the list).
2. This list is useless. It’s a remnant of the olden times. Only pre-2017 stores
could use these payment methods, and the list is full of doublets and confusing
entries.
|
|
| Author: | yorbrick | | Posted: | Jan 26, 2024 05:22 | | Subject: | Re: Issues with checkout | | Viewed: | 37 times | | Topic: | Payment Methods | |
|
| | | The seller needs to check their settings for payments. Try paying them direct
maybe.
|
Don't do this if any sales tax or VAT is due.
|
| Author: | LEGOMANADAM | | Posted: | Jan 26, 2024 05:03 | | Subject: | Re: Issues with checkout | | Viewed: | 36 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Creeper_Me writes:
| | What does 'This store didn’t select any payment methods accepted for domestic
buyers.' mean? It's preventing me from checking out and I don't know
what to do.
It's the only store that sells the brick I need btw.
|
The seller needs to check their settings for payments. Try paying them direct
maybe.
|
|
| Author: | LEGOMANADAM | | Posted: | Jan 26, 2024 05:00 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 38 times | | Topic: | Payment Methods | |
|
| In Payment Methods, LEGOMANADAM writes: There is a way that a person can pay
by PayPal and the receiver has not received it. Check the email address you are
using for bricklink and compare it to you PayPal account email address. If the
email in your Bricklink is not in your PayPal account, you will not receive the
money until you add the email address from bricklink to your PayPal account.
| | In Payment Methods, Bluenose2021 writes:
| | Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
|
|
|
| Author: | LEGOMANADAM | | Posted: | Jan 26, 2024 04:56 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 36 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Bluenose2021 writes:
| | Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
|
|
| Author: | LEGOMANADAM | | Posted: | Jan 26, 2024 04:35 | | Subject: | AFTERPAY | | Viewed: | 108 times | | Topic: | Payment Methods | |
|
| Is there a way to search sellers on Bricklink who accept after pay as a payment
method.
|
| Author: | tec | | Posted: | Jan 24, 2024 14:55 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 30 times | | Topic: | Payment Methods | |
|
| | He actually said they do not match, isn't this the problem? |
| Author: | Nubs_Select | | Posted: | Jan 23, 2024 21:08 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 37 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Bluenose2021 writes:
| | Stressful memories I bet! How do I know which account I need to create then?
|
indeed but good times in hindsight. as for how to know you'd have to somehow
see which email you somehow connected (if this specific problem is indeed the
case)
|
|
| Author: | Bluenose2021 | | Posted: | Jan 23, 2024 20:08 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 39 times | | Topic: | Payment Methods | |
|
| Thank you Crystal, it is somewhat reassuring to read that others have experienced
this. I'm hoping that this is the case. I'm hoping that someone from
BrickLink might help me with confirming the configuration and then, take it from
there. I'll probably have to be patient but won't be keen on selling
until this is clarified.
In Payment Methods, Adjour writes:
| | If your paypal account is new, they hold your money for something like 21 days
or so IIRC.
Also recently I had two of my paypal payments from Canada to the USA held, for
no good reason I could ever figure out except they both came from Canada. I waited
it out to see what would happen and it was over a month.
That said, you'd see it in your balance, but just be unable to use or withdraw
it.
This is a common question from new PP users. Chances are funds are simply being
held, not missing.
Crystal
|
|
|
| Author: | Bluenose2021 | | Posted: | Jan 23, 2024 20:06 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 30 times | | Topic: | Payment Methods | |
|
| I do wonder, I've sent 2 messages to the help desk in the past week, hope
that I'll get some guidance soon, Christophe
In Payment Methods, jennnifer writes:
| | In Payment Methods, Bluenose2021 writes:
| | Hi Jennifer, thank you for this. No the numbers are different and neither stripe
nor PayPal could recognize the merchant number.
|
Is there no possibility that you accidentally set up your Paypal account with
a different email or a typo?
I would contact BrickLink Help Desk and see if they can help.
~Jen
| |
In Payment Methods, jennnifer writes:
| | In Payment Methods, Bluenose2021 writes:
| | Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
Check your Merchant ID number on your BrickLink store settings page.
Check your Merchant ID number on your Paypal account profile page.
Are they the same?
~Jen
|
|
|
|
|
| Author: | Bluenose2021 | | Posted: | Jan 23, 2024 20:05 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 29 times | | Topic: | Payment Methods | |
|
| Stressful memories I bet! How do I know which account I need to create then?
In Payment Methods, Nubs_Select writes:
| | In Payment Methods, peregrinator writes:
| | In Payment Methods, Bluenose2021 writes:
| | Hi Jennifer, thank you for this. No the numbers are different and neither stripe
nor PayPal could recognize the merchant number.
|
OK, what may have happened is that the money left the buyers' accounts but
hasn't actually gotten anywhere (yet?) and may ultimately be returned to
their accounts. I know this happens when a buyer sends payment to an e-mail address
that doesn't exist in PP.
|
Bringing back memories. When I first started selling on eBay years ago I had
I set up wrong and have several payments go to a PayPal account that didn’t exist.
So I created said PayPal account and the money was in it. So that might be where
the money is
|
|
|
| Author: | Bluenose2021 | | Posted: | Jan 23, 2024 20:03 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 31 times | | Topic: | Payment Methods | |
|
| Thanks for this, no icon so no details...
In Payment Methods, bricks2you writes:
| | Be sure there isn’t a little icon in the paid box. If so click it for an explanation
In Payment Methods, Bluenose2021 writes:
| | Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
|
|
|
| Author: | Adjour | | Posted: | Jan 23, 2024 17:20 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 50 times | | Topic: | Payment Methods | |
|
| If your paypal account is new, they hold your money for something like 21 days
or so IIRC.
Also recently I had two of my paypal payments from Canada to the USA held, for
no good reason I could ever figure out except they both came from Canada. I waited
it out to see what would happen and it was over a month.
That said, you'd see it in your balance, but just be unable to use or withdraw
it.
This is a common question from new PP users. Chances are funds are simply being
held, not missing.
Crystal
|
|
| Author: | jennnifer | | Posted: | Jan 23, 2024 17:02 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 40 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Bluenose2021 writes:
| | Hi Jennifer, thank you for this. No the numbers are different and neither stripe
nor PayPal could recognize the merchant number.
|
Is there no possibility that you accidentally set up your Paypal account with
a different email or a typo?
I would contact BrickLink Help Desk and see if they can help.
~Jen
| |
In Payment Methods, jennnifer writes:
| | In Payment Methods, Bluenose2021 writes:
| | Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
Check your Merchant ID number on your BrickLink store settings page.
Check your Merchant ID number on your Paypal account profile page.
Are they the same?
~Jen
|
|
|
|
| Author: | Nubs_Select | | Posted: | Jan 23, 2024 13:19 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 44 times | | Topic: | Payment Methods | |
|
| In Payment Methods, peregrinator writes:
| | In Payment Methods, Bluenose2021 writes:
| | Hi Jennifer, thank you for this. No the numbers are different and neither stripe
nor PayPal could recognize the merchant number.
|
OK, what may have happened is that the money left the buyers' accounts but
hasn't actually gotten anywhere (yet?) and may ultimately be returned to
their accounts. I know this happens when a buyer sends payment to an e-mail address
that doesn't exist in PP.
|
Bringing back memories. When I first started selling on eBay years ago I had
I set up wrong and have several payments go to a PayPal account that didn’t exist.
So I created said PayPal account and the money was in it. So that might be where
the money is
|
|
| Author: | peregrinator | | Posted: | Jan 23, 2024 13:17 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 41 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Bluenose2021 writes:
| | Hi Jennifer, thank you for this. No the numbers are different and neither stripe
nor PayPal could recognize the merchant number.
|
OK, what may have happened is that the money left the buyers' accounts but
hasn't actually gotten anywhere (yet?) and may ultimately be returned to
their accounts. I know this happens when a buyer sends payment to an e-mail address
that doesn't exist in PP.
|
|
| Author: | Bluenose2021 | | Posted: | Jan 23, 2024 12:55 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 53 times | | Topic: | Payment Methods | |
|
| Hi Jennifer, thank you for this. No the numbers are different and neither stripe
nor PayPal could recognize the merchant number.
In Payment Methods, jennnifer writes:
| | In Payment Methods, Bluenose2021 writes:
| | Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
Check your Merchant ID number on your BrickLink store settings page.
Check your Merchant ID number on your Paypal account profile page.
Are they the same?
~Jen
|
|
|
| Author: | bricks2you | | Posted: | Jan 23, 2024 10:37 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 56 times | | Topic: | Payment Methods | |
|
| Be sure there isn’t a little icon in the paid box. If so click it for an explanation
In Payment Methods, Bluenose2021 writes:
| | Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
|
|
| Author: | jennnifer | | Posted: | Jan 23, 2024 10:33 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 53 times | | Topic: | Payment Methods | |
|
| In Payment Methods, Bluenose2021 writes:
| | Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
Check your Merchant ID number on your BrickLink store settings page.
Check your Merchant ID number on your Paypal account profile page.
Are they the same?
~Jen
|
|
| Author: | 1001bricks | | Posted: | Jan 23, 2024 10:14 | | Subject: | Re: Customers paid, money never received! | | Viewed: | 58 times | | Topic: | Payment Methods | |
|
| | | My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
|
There's no bug I know of regarding "paid" but not...
1) Check your PayPal account, if it's not there it's not paid.
2) Ask buyer the PayPal transaction ID, and / or screen copy or email transferred
for the said payment. Search ID in PayPal.
If not, then they didn't pay, or didn't pay you.
But I don't think there's a bug there.
|
|
| Author: | Bluenose2021 | | Posted: | Jan 23, 2024 10:04 | | Subject: | Customers paid, money never received! | | Viewed: | 180 times | | Topic: | Payment Methods | |
|
| Hi everyone,
I'm really in need of help. I've tried reaching out to admin for the
past week but haven't heard anything. I am new to BrickLink and I am very
excited to be part of the community. I opened a store in November/ December and
set everything up according to the guided instructions.
I sold a few sets to 2 different clients with the same result: the system worked
fine in advising me of interest, the invoicing, the progress report and payment.
Except: that I don't actually know where the money went. I can't see
it in the account I connected my store to, nor PayPal, nor Stripe.
My clients confirmed that payment was made through the platform and that their
records show payment as 'PayPal'. I contacted PayPal and Stripe (just
in case) and neither has a record of my store being actively connected to their
services.
I would love to check the settings and parameters for payment in BrickLink but
it doesn't seem that this is possible. I don't want to disconnect the
method of payment in case I lose the ability to claim the money sent.
Help! I can't sell anymore until this if fixed. Thank you in advance to the
community
|
|
| Author: | Nubs_Select | | Posted: | Jan 22, 2024 00:27 | | Subject: | Re: How to get Bricklink Order Number to show | | Viewed: | 31 times | | Topic: | Payment Methods | |
|
| In Payment Methods, _Brick_Slayer_ writes:
| | I am wondering if there is a way to get the Bricklink order number to show up
on the paypal transaction.
|
It’s in the merchant order id
| | Right now it just says "Bricklink Order" If
it was possible to add the order number then I can get it to print on the shipping
label automatically.
|
(Not sure it helps for that sorry)
|
|
|
| Author: | _Brick_Slayer_ | | Posted: | Jan 21, 2024 15:00 | | Subject: | How to get Bricklink Order Number to show | | Viewed: | 95 times | | Topic: | Payment Methods | |
|
| I am wondering if there is a way to get the Bricklink order number to show up
on the paypal transaction. Right now it just says "Bricklink Order" If
it was possible to add the order number then I can get it to print on the shipping
label automatically.
|
|
| Author: | brickstopia | | Posted: | Jan 13, 2024 10:21 | | Subject: | Re: How long does it take to credit payment | | Viewed: | 40 times | | Topic: | Payment Methods | |
|
| Thank you!
In Payment Methods, Nubs_Select writes:
| | In Payment Methods, brickstopia writes:
| | How long does it take to credit payment into seller's stripe account?
Pardon my ignorance, I am newbie.
Thank you!
|
If YOU paid with it it marks the orders as paid within a few minutes (usually
less) but if you SOMEONE paid you it takes like 3 or so days before they send
it along to your bank but in general it’s less then a week before it shows up
on your bank (new accounts might take longer when first starting)
|
|
|
| Author: | Nubs_Select | | Posted: | Jan 12, 2024 23:31 | | Subject: | Re: How long does it take to credit payment | | Viewed: | 34 times | | Topic: | Payment Methods | |
|
| In Payment Methods, brickstopia writes:
| | How long does it take to credit payment into seller's stripe account?
Pardon my ignorance, I am newbie.
Thank you!
|
If YOU paid with it it marks the orders as paid within a few minutes (usually
less) but if you SOMEONE paid you it takes like 3 or so days before they send
it along to your bank but in general it’s less then a week before it shows up
on your bank (new accounts might take longer when first starting)
|
| Author: | brickstopia | | Posted: | Jan 12, 2024 23:27 | | Subject: | How long does it take to credit payment | | Viewed: | 83 times | | Topic: | Payment Methods | |
|
| How long does it take to credit payment into seller's stripe account?
Pardon my ignorance, I am newbie.
Thank you!
|
| Author: | Nubs_Select | | Posted: | Jan 8, 2024 16:20 | | Subject: | Re: Issues with checkout | | Viewed: | 46 times | | Topic: | Payment Methods | |
|
| look at the payment policy on their terms. it sounds like they may not have one
set up for domestic buyers. if this is the case you can message them and ask
them to add it
|
|
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