BrickLink Discussion Forum

In Buying, groggy68 writes:

I'm relatively new at buying on here so I've got some questions. First
what is the easiest and best way to find the seller who has the most available
parts that I need? I've got about 30-40 sets that I gave my now grown boys
and I'm going thru them and discovering pieces and parts missing. For the
parts that ARE at Lego, they are pricey if they have them at all. Thank you.

You need a wanted list.
You can find each set on Bricklink, and that part out each set into a wanted
list.

One way to do this is to part out into a wanted list, with "Exclude all part
by default". Then, for each part you are missing, uncheck the "delete"
box, and your wanted list will only have the parts you are missing.

From the wanted list, you can do searches to find sellers who have more of the
parts you are missing.

This is a good project, as some of those set could have significant value if
you are able to complete them.

Author:

calebfishn

Posted:

Feb 12, 2024 14:59

Subject:

Re: Variant Merge - How do I sort this out

Viewed:

70 times

Topic:

In Catalog, dearlydeparted writes:

Variant Merge - How do I sort this out after being close for a couple years.
I had always hoped to reopen when my elderly parent caregiver roll had ended.
I feel like it's just not worth the bother to merge or update all these parts
with "notes" of variants. That's quite ridiculous. I don't know
what the push is, but this is certainly pushing me to the point of - is it worth
my time?

This is a very bad, generic move - the catalog was awesome, now no more.

Really. I'm not sure what to do to keep my inventory current now.
Apparently, I've missed a lot.

Judith

I decided to go ahead and enter comments for the listed variants in my inventory.
It was not too painful a process. I simply followed the instructions for this
given in the initial FAQ. (It is the process wherein you create a wanted list,
and then see which variant parts are in your store) I will add that I only did
this for my current existing stock. I will not be carrying the process forward
for new stock. I'm treating this is sort of an experiment, just to see if
it makes any difference.

However, having done this, I don't know that I would recommend you do the
same, unless you are very devoted to distinguishing the variants, or believe
that your buyers are discriminating enough to care about the comments and variant
distinctions.

Bricklink officially advises you that it is not worth your time. You can decide
to provide comments distinguishing none, some, or all of the variants in your
stock - it is very unlikely to make a difference to the vast majority of buyers.

I hope this helps.

Author:

calebfishn

Posted:

Feb 9, 2024 14:49

Subject:

Re: Buyer will not respond

Viewed:

46 times

Topic:

If you do not have the part, you should submit an "Item Removal" request.
This will go to the buyer. If the buyer does not respond immediately then you
should send the order as is, and give a refund.

New buyers in particular often do not check messages. However, they will complain
that it took a long time to ship. So, don't delay shipping too much by waiting
for their response.

Author:

calebfishn

Posted:

Feb 2, 2024 15:31

Subject:

Re: To text; or not to text?

Viewed:

30 times

Topic:

1. Unless a buyer has somehow opted in to receive text messages from you, don't
do it.
2. There is nothing wrong with sending a polite reminder by email, or Bricklink
messaging. After 5-7 days is giving the person lots of time.
3. There is nothing nasty about an NPB. An NPB acts as a reminder. It the reminder
works, then the buyer experiences no negative impact from an NPB. If the reminder
does not work, then NPB should be completed, and other sellers warned.

Author:

calebfishn

Posted:

Feb 1, 2024 15:05

Subject:

Re: Variants Thread - January 31

Viewed:

55 times

Topic:

In Catalog, Tarkur writes:

Its so good that we have admins who are so adamant about listening and communicating
with both sellers and buyers alike. Without even the slightest bit of controversy
being sparked. What's that a 858 post long thread with several people repulsed
by the idea of this update. What a bunch hippie dippy baloney. No way we could
have ever had such a thread.

I hope all bricklink scalpers are happy now

Yes, it is amazing that several repulsed people managed to generate a 858 post
thread.

Author:

calebfishn

Posted:

Jan 30, 2024 12:28

Subject:

Re: Important proposal regarding catalog variants

Viewed:

94 times

Topic:

I'm looking at this issue and trying to understand it, and decided to throw
in my two cents.

"For sellers, more variants means extra sorting and extra work while pulling
orders, plus the issues that arise from variant misunderstandings."
This statement in Russell's original announcement is unequivocally true.
Require sellers to manage multiple variants places burdens on the sellers.
First of all, in parting out sets. For many sets, there are alternative variants
for various parts, that the seller needs to manually check, by counting whether
a hinge has seven teeth, or nine, for example. Which variant is in that set
seems like the luck of the draw. And then ensure I keep these visually identical
parts separate in storage.

In fulfilling orders. Heaven forbid I got the wrong stud type on the round bricks,
or the wrong X shape axle hole. then I have to scramble to find or source the
correct part so that the buyer is not upset, but the sad truth is that the buyer
most likely does not actually care about the specific variant, but just picked
the first round brick on the list, or the cheaper one. That is probably true
for a majority of buyers. I'm not too lazy to sort variants, if I have to,
but this is a lot of stress.

Something else I consider is that this issue is going to get larger. In the next
five to ten years, the number of mold changes and variants of parts is going
to keep growing. This is as good a time as any to make decisions about whether
Bricklink will keep adding more and more variants, or whether it will put limitations
on which variants are supported. The sets of today, will be "classics"
in a few years, and some builders will demand that sellers provide the theoretically
"authentic" part. How big will we allow the variant list to grow - without
limit?

My final observation is that the discussion here points to the tension created
by two aspects of Bricklink. On the one end is the wish for Bricklink to be the
definitive Wikipedia of all Lego parts and their history. The other side of the
tension is the idea of Bricklink as a great way to buy and sell lego parts. Although
these two ideas are usually complementary, they also create tension that leads
to the challenge of the current discussion.

The Bricklink catalogue is indeed a great asset to sellers, buyers, and all Lego
hobbyists. But is it reasonable to dedicate so much effort to ensure that the
catalogue is comprehensive in documenting information that the Lego company itself
doesn't care to maintain? Particularly when doing so places serious burdens
on sellers? I truly value the information in the catalogue, but honestly, I am
going to feel relieved when I don't feel obligated to sort out and maintain
separate inventories for all these variant parts.

I will keep my current stock separate, and add comments to listings to help buyers
find variants in my store. But it will be as an experiment to see if they actually
sell.

I can't contribute to the discussion here about the functional differences
in variants. However, in keeping with my former career as an archivist, I will
ask Bricklink to do whatever they can to preserve historical data, somewhere.
It would be a shame if it were to be lost.

That's enough of that.

Author:

calebfishn

Posted:

Jan 28, 2024 17:41

Subject:

Re: Payments Paypal - not received

Viewed:

38 times

Topic:

In Help, timappeltaart writes:

Hi all,
I have sold 2 different orders. The customers where happy and all seems to be
perfect. But... I did not receive the money at my paypal account. Does anyone
know how this works?

Do not ship until you have confirmed receipt of payment.

Author:

calebfishn

Posted:

Jan 27, 2024 21:53

Subject:

Re: Various Threads

Viewed:

39 times

Topic:

Unfortunately, these spools of thread are from a new, modern dye lot, and do
not have the original and historical shades of color I need to sew my classic
jeans. In the interest of authenticity, can you please list colors relevant to
restoring classic jeans from the 1980's?

Author:

calebfishn

Posted:

Jan 27, 2024 21:45

Subject:

Re: Merging piece varian is a BIG PROBLEM

Viewed:

75 times

Topic:

In Catalog, rickcraine writes:

Hey, I just am trying to draw to everyone's attention the update Bricklink
is rolling out on February first that will cause several types of pieces to be
merged together under specific listings. For example, slopes that have smooth
and rough sides will no longer be considered different pieces. Now, this is
a BIG PROBLEM. When you are MOCing and you need a specific texture for a, lets
say, roof, and you use the wrong texture, it stands out A LOT. I hope everyone
sees what I am getting to here. If sellers are allowed to combine those two VERY
DIFFERENT variants of pieces, I may need to do several orders to get the actual
pieces I want, and it won't be the sellers fault if they send me a mix of
TWO DISTINCT TYPES OF PIECES. I am new to Bricklink, so maybe this has happened
before, but right now, this seems like it could pose a huge problem. I am sure
the Bricklink Devs had good intentions in mind when they decided to merge these
piece variants, but what they said in their letter to the Sellers, quote, "We
consider them (the piece variants) to be relatively unimportant and cumbersome
from the viewpoint of the Bricklink Marketplace" IS NOT TRUE. Specific things
like the textured variants of pieces DO MATTER. Please spread the word and hopefully
the Bricklink Devs will listen to the community.

Some sellers will continue to separate variants, and indicate the type in the
comments section of the listings. It seems from the comments here that there
are a ton of sellers who are committed to doing this! If you are looking for
a specific variant of a part, such as, "Slope with smooth surface" you
should be able to use the advanced search function to search for all comments
that describe that variant. As the seller will have specified the exact variant
in the comments, you should have an even better chance of getting exactly the
correct variant.

Author:

calebfishn

Posted:

Jan 27, 2024 21:31

Subject:

Re: (Cancelled)

Viewed:

27 times

Topic:

Way too long, a bit grainy, and the central conflict between the two main characters
doesn't work.

Author:

calebfishn

Posted:

Jan 27, 2024 21:30

Subject:

Re: inventory of a set in stockroom

Viewed:

28 times

Topic:

In Help, DarthMaul1 writes:

so i have a set in inventory in my stockroom and i am making sure i have the
correct pieces can i use alternate pieces to fill in 11 missing pieces?

Sorry, I don't understand how alternate pieces become the correct pieces?
Before listing the set you need to ensure that all the piece are correct as per
the Bricklink inventory.

Author:

calebfishn

Posted:

Jan 20, 2024 22:34

Subject:

Re: Helmeted figures should be helmeted

Viewed:

62 times

Topic:

In Catalog, TimeWarpDrive writes:

Why does sw1259 (sw1287, sh739, sh731, etc) have the hair piece instead of the
helmet? The box and instructions show the character with the helmet. I think
more people who prefer to have the helmet over the hair. A good compromise would
be to have an in-set variant that lists this figure with the helmet for people
who want to buy the helmeted figure.

There is nothing to stop a seller for including the helmet along with the hair,
in fact, there are many listings that do so.

I think in-set variants or anything that greatly multiplies the number of variants
of minifigures will complicate the catalogue, and not in a good way.

Bricklink is a market place for buying lego parts you need. If you buy a minifigure
with hair, but want the helmet, then you should buy the helmet from a seller.
That way, sellers get more business.

Author:

calebfishn

Posted:

Jan 16, 2024 12:34

Subject:

Re: Sellers listing Used Minifigures as New

Viewed:

56 times

Topic:

In Selling, MiniRoz writes:

It seems like there is an increase in sellers listings USED figs as being in
NEW condition, but they put some like “looks new” or “like new” in the comments.
When I’m buying figs for my own collection, I’ll take the time to read the comments
and it’s not a huge deal. As a seller, however, it drives me nuts. When someone
lists a used fig as new, they usually sell it for well under the 6 month average,
which obviously affects what buyers believe is the average cost for actual new
figures. I know what they’re doing goes against BrickLink’s policy, but they
either didn’t get the memo or they don’t care.
As sellers, does this drive you bananas or do you just shrug it off? Do you keep
your new figs listed at a price that maintains a reasonable profit margin, or
do you cut your losses to compete with current average prices?

If a seller lists a minifig as "New" but then puts in the description
comments "Like new" or "looks new" then the ambiguity shows that
it is not "new", but "used". Listings like this can be reported
to admin, and they will be removed.

There is no point in being driven "nuts" or "bananas" and there
is not point in "shrugging it off." Report incorrect or fraudulent listings.

Author:

calebfishn

Posted:

Jan 9, 2024 14:16

Subject:

Re: Important proposal regarding catalog variants

Viewed:

52 times

Topic:

Thanks for posting this, and for considering the input of users here.

Author:

calebfishn

Posted:

Jan 9, 2024 14:08

Subject:

Re: Important proposal regarding catalog variants

Viewed:

42 times

Topic:

i support this approach

Author:

calebfishn

Posted:

Jan 9, 2024 14:06

Subject:

Re: Important proposal regarding catalog variants

Viewed:

53 times

Topic:

I support this approach

Author:

calebfishn

Posted:

Jan 4, 2024 21:00

Subject:

Re: Chat Etiquette

Viewed:

66 times

Topic:

In Announce, BrixAhoy writes:

There have been many transgressions towards the newest members of the chat of
lately. Try to mind your manners and stay in your lane especially regarding matters
of status

This has not been my experience or my observation. I'll keep my eyes open.

Author:

calebfishn

Posted:

Dec 30, 2023 22:00

Subject:

Re: Older Lego builder with newby questions

Viewed:

31 times

Topic:

Look up the bricklink set inventory for this set.

If you use the Part Out Set function and compare to the parts you do have, then
you should be able to see what you are missing.

Author:

calebfishn

Posted:

Dec 29, 2023 15:09

Subject:

Re: Where do the bricks come from?

Viewed:

56 times

Topic:

Where do bricks come from?

Well, when a Mommy brick and a Daddy brick really love each other, then they
get a baby brick.

Author:

calebfishn

Posted:

Dec 28, 2023 13:51

Subject:

Re: General question

Viewed:

47 times

Topic:

As everyone has replied, it is acceptable to purchase small lots.

But, if you would like to be extra nice, you could buy out the last remaining
piece of the lot listed. What I mean is if the seller has 5 parts in a lot,
and you only need 4 of them, you'll make the seller happy if you purchase
the fifth as well.

Author:

calebfishn

Posted:

Dec 23, 2023 20:46

Subject:

Re: Here's a suggestion

Viewed:

37 times

Topic:

In Suggestions, sasquatch_eater writes:

Why aren't we allowed to use descriptions such as "like new" on used
items? I've been wondering about this rule for quite a while and it doesn't
make sense to me. I understand why we can't describe used items as new but
"like new" does not mean the same thing as new. "Like new" means
almost to me.

It is my suggestion that we do away with the rule that descriptions such as "like
new" are not allowed.

--Claude

"Like New" is an incorrect descriptor for a used part. "New"
in Bricklink does not describe the surface condition of a part, it describes
the usage history. That means that to say that a used part is "like new"
is saying that it is not "like used" which would make no sense, and potentially
confuse buyers who may take it to mean that although the item has been listed
as used, it is actually new, or has the same usage history as a new part.

Author:

calebfishn

Posted:

Dec 20, 2023 00:43

Subject:

Re: Feedback and completing orders

Viewed:

39 times

Topic:

In Feedback, AWOLbriks47 writes:

Hey guys. Not sure if all this belongs here but seems relevant to me. Do this
many users here not leave feedback or even complete orders??? I thought it was
a have to thing to use the site. Idk. How do y'all handle the no feedback
on orders, if at all. I always leave feedback as soon as I receive my order as
a buyer and selling I leave feedback soon after payment and before shipping.
Also no communication and anything and not marking orders completed. Thanks for
your comments about anything

A certain percentage of buyers will not leave feedback or make an order as completed.

Don't let it bother you. Ignore it. As long as you get paid, it's all
right.

Author:

calebfishn

Posted:

Dec 16, 2023 23:48

Subject:

Re: Who leaves Feedback First?

Viewed:

48 times

Topic:

In Feedback, marlinjc writes:

It only makes sense for the buyer to leave feedback first when satisfied. The
seller should wait until the buyer marks it complete or posts feedback. If the
seller sends feedback right after shipping, there is the possibility of the set
being lost or stolen, or there being a missing part or other issue. Only the
buyer knows if the order arrived and is complete. Remember the USPS will mark
it delivered on the tracking app and a porch pirate can still get it.

The seller does not need to wait until the buyer marks the order complete in
order to file the seller's feedback. The seller can file feedback anytime
in the order process, in particular when the buyer has met all his responsibility,
which is simply, to pay.

Author:

calebfishn

Posted:

Dec 15, 2023 13:30

Subject:

Re: Who leaves Feedback First?

Viewed:

35 times

Topic:

In Feedback, tknorr writes:

I'm curious how many sells out there leave feedback before the buyer does?
My current practice as a seller has been to leave feedback upon payment. Before
I even ship the package. However, in a recent post i was reading about feedback,
it seems like some sellers wait until the buyer leaves feedback before leaving
feedback. As a seller, what is your timeline for posting feedback?

The question has been asked, and answered hundreds of times on this forum.

I leave feedback when I ship. I don't see any useful reason to make the buyer
wait for feedback.
A wise person once said that the key to life was to do things for other people
the way you would want them to do for you. That's the answer to the feedback
dilemma in my book.

Author:

calebfishn

Posted:

Dec 15, 2023 13:28

Subject:

Re: Sort Parts as initially packed numbered bags

Viewed:

28 times

Topic:

In General, SDF_Bricks writes:

I have a potential buyer interested in a large set (1000+ parts), and he wanted
the parts sorted as initially packed in the set. They need it as the set is meant
as a gift for Christmas. Fair enough. The only options I know of are by color
or part type on both BrickLink and Rebrickable (The latter has few more options
though).

Are there lists out there that show the contents of each numbered bag as initially
packed by Lego? The alternative is for me to follow the assembly steps in the
book, but that will require time that I do not have.

Thoughts ??

For many years Lego sets did not come with numbered bags, and the instructions
did not refer to numbered bags. You just found the part, and built according
to the instructions. Even young children can perform this task.

I think you must be selling a "used" set. By definition, I think, "used"
means that the parts are no longer in their numbered bags. If the buyer wants
to have parts in the correct numbered bags, they should buy a "new" set.

Author:

calebfishn

Posted:

Dec 14, 2023 12:09

Subject:

Re: Posted Neutral feedback store got it removed?

Viewed:

66 times

Topic:

In Feedback, The_Stargazer writes:

I posted honest feedback on a store, marking it as "Neutral" and honestly
wrote that while everything went fine with the fulfillment, they never left me
feedback even after several months.

The Store complained that they only post feedback once they know I am going to
say something positive, and if I updated my feedback to positive, they would
then leave positive feedback for me...

Few days later I see the feedback has been "Removed by Administration"

Any way I can appeal this?

My feedback was honest and true. I even have the message history to prove it,
including the store trying to "bribe" me to change my feedback to positive...
This shouldn't be allowed...

You are saying to sellers that if they don't leave you feedback, (presumably
positive) that's you'll hit them with non-favorable feedback? What were
you purchasing with your order, lego or feedback?

Author:

calebfishn

Posted:

Dec 14, 2023 12:03

Subject:

Re: Obligation to contact seller before leavving

Viewed:

35 times

Topic:

In Suggestions, Liriel24 writes:

Hi everyone,

Here is an idea as I received all of my neutral feedbacks because the buyer never
contacted me prior to leaving feedback for a small mistake I made in an order
and never gave me the chance to make it right.

Not sure how that would be done, but here is my idea : before a buyer can leave
a neutral or negative feedback, there must be a mandatory step of contacting
the buyer to discuss the issue first. I'm sure lots of sellers are in the
same position as me and lots of buyers think the feedback system is just as an
amazon or facebook system. You buy, you're happy / not happy and you leave
feedback. Especially for the new buyers.

What do you think ?

Thanks for reading.

A result of this would be that many people will not bother leaving feedback.
You made a mistake. The buyer gave you a neutral, instead of a negative. Could
have been worse.

Author:

calebfishn

Posted:

Dec 13, 2023 22:30

Subject:

Re: Received a really big order from new account

Viewed:

45 times

Topic:

In Problem Order, L.A_Brick writes:

I just received a very large order (over $2000) from a new account and the customer
has already paid for the order. But should I be worried? What precautions should
I take? I will deliver with insurance on the package and tracking for sure.

Thank you

I think you are taking appropriate precautions. The buyer has paid. I would
make sure the payment was through Paypal.

Author:

calebfishn

Posted:

Dec 10, 2023 20:42

Subject:

Re: part out and incomplete set

Viewed:

39 times

Topic:

In Help, jennnifer writes:

In Help, esuarez6629att writes:

i have a set that is not complete, is there a way to part out with a quantity
of zero and add quantities as i verify i have each part?

Sorry if this has already been asked, but I'm new here and still trying to
figure this all out.

You can use the check box:

Exclude all items from upload by default

so they will all be deleted unless you uncheck each box.

~Jen

Sorry, I just reread that and it's as clear as mud.

Part out your set at Quantity 1. Use the Exclude checkbox to mark all items Delete.

This is the correct answer. Works well, is very easy, and saves me time.

Then go through and uncheck that box for the parts you do have.

~Jen

Author:

calebfishn

Posted:

Dec 9, 2023 13:05

Subject:

Re: Requirments for new sellers

Viewed:

41 times

Topic:

In Suggestions, TallyToyBricks writes:

I voted yes, not because this is the best solution, but there needs to be some
solution. If buyers don't trust the marketplace, eventually sales decline.

BrickLink needs a high enough bar to limit scammers, but low enough to allow
legitimate new sellers. The current bar is way too low.

Maybe, a staggered sales limit for new stores (Ebay model); month 1 limit sales
to $250, then month 2 to $350, etc. BrickLink has the data to optimize the sales
limits.

If you can delay the amount of time scammers need to wait for their payday, you
limit the number of scammers. Additionally, any that are using fraudulent Bank
Accounts/PayPal/Credit Cards will probably be discovered within 3 months. Basically,
let the Trust and Security Departments of large financial institutions weed out
the bad actors.

Joe

Under you proposal, if I want to become a seller in order to sell a couple of
valuable sets, each worth more than $500.00, how will I be able to do that? The
sales limits proposed would force me to take my sets to ebay or something.

Under your proposal, if I were a scammer, I'd still be able to scam a bunch
of people of up to $250.00?

I don't agree that the current bar to entry is too low. I believe that we
saw a very large improvement when the new seller verification process went in.
It is not perfect, but it seems to have struck a fair balance between discouraging
scammers with instant accounts, and encouraging new sellers into the marketplace.

Author:

calebfishn

Posted:

Dec 9, 2023 13:00

Subject:

Re: Requirments for new sellers

Viewed:

50 times

Topic:

The suggestion simply creates too great a barrier to becoming a seller. We should
not be discouraging people from becoming sellers.

Author:

calebfishn

Posted:

Dec 7, 2023 15:30

Subject:

Re: Poll

Viewed:

58 times

Topic:

As with all multiple choice tests, I will opt for choice "C".

Please use this as my official opinion on all future contentious Bricklink forum
posts.

Author:

calebfishn

Posted:

Dec 6, 2023 13:27

Subject:

Re: Seller flagged as scammer after already paid?

Viewed:

43 times

Topic:

You invoice is supposed include the cost of shipping. Get the shipping quote
before you pay for the order.

Submit a NRS non-responsive seller report immediately.

Initiate a paypal complaint immediately to get your money back.

Identify the scam seller so other people can avoid the situation.

Author:

calebfishn

Posted:

Nov 25, 2023 21:26

Subject:

Re: option for quote should be shown

Viewed:

23 times

Topic:

I have quotes enabled. I have not experienced any of the potential problems you
describe.
The system works well in my opinion.

Author:

calebfishn

Posted:

Nov 25, 2023 00:12

Subject:

Re: No payment instructions on invoice?

Viewed:

32 times

Topic:

In Help, Nubs_Select writes:

remove these 2 payment options and it should prevent future issues. fto fix this
order go to
https://www.bricklink.com/orderEdit.asp?ID=XXXXXXXX (replace X with order number)
and change the payment method to Paypal onsite

thanks

Author:

calebfishn

Posted:

Nov 24, 2023 21:10

Subject:

No payment instructions on invoice?

Viewed:

79 times

Topic:

On a recent order, my buyer reported that there was no instruction on how to
pay for the invoice. I thought there would be a button for payment via paypal
onsite, but the buyer says there isn't.

I checked my copy of the invoice, and it notes: "Payment Instructions - Not
Specified"
This invoice copy looks different than other invoices sent out a week ago.

Is there any possibility that my invoice has been changed? What do I do to ensure
that buyers see a link to pay by paypal onsite, as they could do previously?

Author:

calebfishn

Posted:

Nov 22, 2023 12:17

Subject:

Re: Lift arm?

Viewed:

22 times

Topic:

Catalog Identification

In Catalog Identification, husker92 writes:

Looks like 18564 with bars. Is this even Lego?

I was surprised to learn that this is considered a minifig utensil. That makes
no sense. You might as well consider all Lego wheels to be minifig utensils,
because you can use them to make cars for minifigs to drive in.

Author:

calebfishn

Posted:

Nov 17, 2023 15:27

Subject:

Re: Frustration w/ Yellow Minifigures

Viewed:

70 times

Topic:

LEGO products

I did read the article. It was disgusting.

I come to Bricklink to enjoy my Lego hobby and to get away from the "real
world" of petty race obsessed identity politics.
I consider the whole petition thing must be satire, because I refuse to believe
that any rational adult is having serious discussions about the color of a plastic
children's toy.

Author:

calebfishn

Posted:

Nov 17, 2023 15:22

Subject:

Re: Frustration w/ Yellow Minifigures

Viewed:

62 times

Topic:

LEGO products

Yes, you proved it for yourself. All of us who disagree with you are "racists."

Author:

calebfishn

Posted:

Nov 16, 2023 11:42

Subject:

Re: Bricklink Quiz: The Unstoppable Duo!

Viewed:

44 times

Topic:

Well, it was either Pizza and Mustard, or it was Bricklink Facebook and Twitter.

Author:

calebfishn

Posted:

Nov 14, 2023 11:19

Subject:

Re: Customer pending payment request to cancel.

Viewed:

35 times

Topic:

In Selling, Bb_Rebuild writes:

Customer placed a nice order that paypal put into pending. Customer finally has
responded that their bank and PayPal are having an issue and is requesting to
just cancel the order.

Do I cancel by just issuing a refund, even tho no actual payment received?

There shouldn't be any paypal fees on my end since payment wasn't processed?

How does the order get added back to inventory on BL side, quantity adjustments?
A few of the items were bought out, do those have to bd manually added back in?

Thanks!

The buyer is requesting you cancel the order.
You can cancel the order using the "problem order" menu.
You should not refund a payment that you have not actually received yet.
When you complete the order cancellation, you will be prompted to upload the
order items back into your inventory.
In my view, an order cancelled by mutual consent should not have any feedback
from either side, since, in a way, no transaction occurred.

Author:

calebfishn

Posted:

Nov 11, 2023 14:54

Subject:

Re: Item not recieved by buyer - non tracked parc

Viewed:

52 times

Topic:

In Selling, 7fish writes:

Hello brickinkers,
I have a customer who requested standard shipping on a small parcel from the
UK to the US and is now saying it has not arrived after almost 4 weeks. The customer
has no feedback so is obviously new to the site.
It was only a mini-figure..
What should I do to resolve the issue? Are they trying it on?
The customers user name is WeylandsHere.

Thoughts are welcome please..
Paul.
P&L Bricks.

Refund the buyer. They've waited long enough.

Author:

calebfishn

Posted:

Nov 8, 2023 14:01

Subject:

Re: Update on November 3rd incident

Viewed:

44 times

Topic:

Life support systems re-activated.

Thanks.

Author:

calebfishn

Posted:

Oct 31, 2023 00:13

Subject:

Re: Advice needed on Lego collection-what to do?

Viewed:

44 times

Topic:

In Help, WhatAMess writes:

Hi All
I'm looking for some advice on what to do with a ton of Lego I've found
in boxes.The children/grandchildren have moved out and I've downsized and
I feel I should do something with it all. Ideally I think I'd like to put
all the Lego sets together that they've had over the years. But what with
the missing parts and so much Lego to sort through that's all mixed up, I'm
not sure where to start. Any ideas? I've started sorting some but its a lot
to do. It would be great to know what people think on how to get started. Are
there people who sort out Lego - is that a thing?

Thanks

I started my Bricklink journey in much the same place as you are now. Here are
some thoughts.

1. If you think you just want to sell individual parts, I don't recommend
it, unless you really want to open a store, and go into the business, or hobby
of running a store and selling. You can get some money for your bulk lego parts
without a lot of sorting.

2. Completing used sets, and selling them on Bricklink is a real option. You'll
ultimately get more money from the lego, and you won't have to worry about
an unsold inventory of individual parts. You can sell the sets one at a time,
as you complete them.

3. To complete sets, I recommend first trying to identify which sets are represented
in your trove of lego. Then, start by concentrating on the sets with the most
potential value, and which ones seem easiest complete. Here's a tip: look
for the minifigures. For many sets, minifigures make up the largest percentage
of the re-sale value, and also may be the hardest or most expensive parts
to replace if they are missing. If you think you have most, or all of the minifigues,
then definitely consider completing the set for sale. If you are missing most
of the figures, or some key figures, it might not be worth it to buy those considering
what you'll likely get for the set. Also, its a bonus if you have the instruction
manuals.

4. You can sort your Lego. We all do it. I know it looks daunting at first,
but it can be fun to learn about all the odd shapes and colors available. Plus,
there is always good advice on the forum, if you are not sure. (My advice, sort
by type.)

5. I remember the first big star wars set I put together out of a pile of unsorted
lego. I bought the missing parts from Bricklink, and then, I sold the set on
Ebay. I wish now, that I had sold that set on Bricklink. It would have been a
much more enjoyable experience.

Good luck!

Author:

calebfishn

Posted:

Oct 29, 2023 16:26

Subject:

Re: Any advice for getting your first sale?

Viewed:

64 times

Topic:

In Selling, AirWick writes:

Hey everyone! I recently opened a store and was wondering if anyone had advice
for getting your first sale as a Bricklink seller.

I've put my items on sale (50% off) just to try to get a first sale and get
a few reviews for my store. Do you think that people are less likely to order
from new stores? Or is it more likely to be a low number of items / lots?

I'd like to grow my store but would also like to grow it gradually as sales
come in.

Thanks in advance for the help

You have a small store with little inventory. That will make it hard for buyers
to find you, and find something they want to buy.
I personally do not believe it is going to help to cut your prices drastically.
Increase your inventory.
It is ok to start small. That gives you some room to learn as you grow.

Author:

calebfishn

Posted:

Oct 29, 2023 16:23

Subject:

Re: Any advice for getting your first sale?

Viewed:

42 times

Topic:

In Selling, Perri writes:

I have the same issue I open my store like week ago haven't gotten an order
I been promoting but still I haven't gotten an order.

You have a very small store with little inventory. This will make it hard for
people to find you, and to find things they want to buy in your store.

It may help to provide more information about shipping costs in your terms.

Good luck

Author:

calebfishn

Posted:

Oct 29, 2023 16:18

Subject:

Re: Invoice Not Paid

Viewed:

37 times

Topic:

There is no need to wait long periods of time for a non-communicative buyer to
respond to your invoice.

If it has been more than five days since you sent the original invoice, initiate
an NPB.
The NPB alert may prompt the buyer to respond.
If not, then wait the required time, and then complete the NPB.
Leave appropriate feedback.

Author:

calebfishn

Posted:

Oct 25, 2023 14:43

Subject:

Re: Canada to US not received after 1 month

Viewed:

26 times

Topic:

None of my orders to U.S. buyers have taken as long as six weeks.

Canada Post lists their standards for delivery. Not a guarantee, but for example,
small packet air to U.S. (untracked) is expected to arrive in 5-8 days. While
tracking is listed at 4-7 days. From my experience, I'd add about a week
to those times.

If your seller is telling you that 4-6 weeks is normal, that's way off.

What did you pay for shipping? If the seller mailed your purchase by lettermail,
without a customs declaration, they made a big mistake. It is possible the package
will be stopped at the border, and eventually sent back to the seller, which
would explain a lengthy delay.

I recommend that you continue in conversation with the seller. I'm assuming
(hoping) that you have both confirmed that the delivery address was complete
and accurate.

If any inquiries are to be made to Canada Post, that is the seller's responsibility
to do so.

Given the time that has elapsed, you should be discussing what the seller will
do if the package is lost. If the seller remains communicative and reasonable,
then you can agree to wait another week. If the seller doesn't communicate,
then you can go ahead with other action such as NSS or paypal refund.

Good luck.

Author:

calebfishn

Posted:

Oct 25, 2023 12:37

Subject:

Re: Sellers Setting Order Status as Completed

Viewed:

41 times

Topic:

Technical Issues

Is a buyer able to file NSS if the order status is marked "Complete"?

Author:

calebfishn

Posted:

Oct 19, 2023 21:00

Subject:

Re: International Tracking

Viewed:

27 times

Topic:

In Shipping, Qxuto writes:

I shipped something to a US military base a couple weeks ago. USPS tracking indicates
it hasn’t been delivered. I haven’t heard anything from the buyer, but I’m becoming
concerned. Is this normal or should I contact them myself? I’ve read that sellers
shouldn’t harass buyers about changing the order status, so I’m reluctant to
make contact without proper cause.

If it hasn't been delivered, the buyer would have no reason to change the
order status.

If it has been delivered, the buyer doesn't need to make any change to the
order status, and you should not harass the buyer.

Author:

calebfishn

Posted:

Oct 17, 2023 00:15

Subject:

Re: 2 buyers 1 paypal acc? $400 set not picked up

Viewed:

53 times

Topic:

There is no problem contacting the buyer and asking if they are the same person
who ordered from you previously.

Author:

calebfishn

Posted:

Oct 12, 2023 15:04

Subject:

Re: Unreasonable negative feedback

Viewed:

45 times

Topic:

There is nothing in the english language to suggest that "shall" implies
an optional choice of action. In fact it is the opposite. The fact that many
english speakers get this wrong, and that schools don't teach the grammar
any more doesn't change this.

Author:

calebfishn

Posted:

Oct 11, 2023 16:34

Subject:

Re: Sold Used Minifigure not up to standard?

Viewed:

63 times

Topic:

You would probably not have had any problems if you had not described it as "Great
Condition" That is a very subjective term, and a buyer may have expected
that "Great Condition" meant the minifig was pristine.

It would have been clearer, more accurate to describe the minifig more completely
i.e. "Some arm swing wear".

I agree with those who suggest you should offer a full refund. The buyer did
not get what he was expecting. (Yes, the expectations may have been somewhat
unrealistic, but that is what buyers do when they find a minifig they always
wanted for a good price: convince themselves it is going to be awesome, and have
buyer remorse later.)

Author:

calebfishn

Posted:

Oct 10, 2023 22:02

Subject:

Re: International shipping from United States

Viewed:

26 times

Topic:

In Shipping, Qxuto writes:

I’m a seller in the United States dealing with an international order. I have
the bypass password set up and I think I know what needs to go on the customs
forms. My main uncertainty is what service to ship it through. USPS does ship
internationally but it isn’t clear to me who delivers it. Does anyone have advice?

Probably your best bet to ship it by USPS. Other carriers may charge brokerage
fees that the buyer does not expect.

Assuming I understand your question, for international shipments, such as to
Canada, once it crosses the border, it is handled by the national postal service
(i.e. Canada Post) and delivered by them.

Author:

calebfishn

Posted:

Oct 6, 2023 22:03

Subject:

Re: Got fake, but realised too late

Viewed:

55 times

Topic:

If you have the feather, you probably have the whole minifigure.
You can't sell the incomplete figure on Bricklink anyway.

Author:

calebfishn

Posted:

Oct 5, 2023 00:42

Subject:

Re: Got fake, but realised too late

Viewed:

60 times

Topic:

Your example is listed as used. I've seen several "New" listings
where the seller has dozens of of the figure available, but none has the pauldron,
or the cape.

I don't know how you can legitimately have 54 of the same "New"
minifigure, but not the cloth parts that should have come with them, if they
came out of a set.

Is there skullduggery involved? I don't know. But I wonder.

Author:

calebfishn

Posted:

Oct 4, 2023 14:47

Subject:

Re: Help for new users

Viewed:

37 times

Topic:

Your drive through message can include any instructions you like. Mine asks
the buyer to leave feedback. Many of them do leave feedback. Many don't mark
the order as completed or received and that does not bother me. What I care about
is that they paid.

Author:

calebfishn

Posted:

Oct 3, 2023 22:40

Subject:

Re: Definition of conditions

Viewed:

45 times

Topic:

In Selling, NuggetHead writes:

Can anyone help distinguish between "Used - Like New" and "Used -
Complete"? Which is the better condition, or are they relatively the same?

Conditions are not a subjective matter in Bricklink - they have specific definitions
that need to be followed when listing items.

See here: https://www.bricklink.com/help.asp?helpID=102&q=condition

"Like New" is a description that should not be used. Such listings can
be reported and removed.

In my view, "Used" and "New" on Bricklink should be thought of
as descriptions of history, rather than condition. "New" means that in
the item's history, it has not been used (except as necessary for sorting
and packing). And "Used" means that someone has used it, i.e. to play
with, or to build and display (Which is how adults play with Lego).

Although we generally think New is better than used, it is not always the case.
Theoretically, a used part could be in equal, or even better condition than a
"new" part. For example, when I the Black Pearl set from Lego, it arrived
soaking wet, the cardboard box was disintegrating, and possibly some parts had
fallen out. But I had not opened it, or played with it, so under Bricklink's
conditions for listing items for sale, that was still technically "new",
but who would want that?

Author:

calebfishn

Posted:

Oct 3, 2023 22:29

Subject:

Re: got this message today from a newbie

Viewed:

66 times

Topic:

This person first of all, asks you to provide an enhanced level of service, requiring
extra work. And then asks for a discount.

And the reason you should do all this is because of a vague suggestion that you
will get lots of future business from them.

I'd rather consider meeting special requests for customers who already have
a history of repeat purchases in my store.

It is also my opinion that "mint" is not a helpful descriptor on Bricklink."Mint"
is overused, and misused on Bricklink It is not one of the condition definitions
in Bricklink, such as "New" "Sealed" etc. Those have definitions,
but anyone advertising "mint" is just giving their opinion. I would not
promise anyone that a set I'm selling is mint. I would send a picture, and
give a detailed description, and that should be enough.

Author:

calebfishn

Posted:

Sep 28, 2023 00:27

Subject:

Re: Need advise: adding bricks to existing stock

Viewed:

26 times

Topic:

You don't need to invest a huge amount of money on storage. I have bags inside
drawers, and got the drawers on sale, or used, and some I found for free lying
on the side of the road. Look around.

Remember, that the more time you spend carefully sorting and organizing your
inventory, the less time you will spend trying to find parts to fill orders.

Author:

calebfishn

Posted:

Sep 28, 2023 00:23

Subject:

Re: My kids and I have opened a new store!

Viewed:

43 times

Topic:

New Stores

In New Stores, Chad_acaster writes:

Good day! We are new to the brick link game and are looking for any and all advice!
I’m losing a bit of hope! My kids like doing it, but I dunno what more I can
do to get more sales on here! Thanks in advance for the help

Congratulations on your new store.

Everything looks good to me. The normal advice is that adding more inventory
promotes more sales.

Something I did that I think helped, is I gave a discount coupon to buyers who
left positive feedback, to encourage repeat business. You might try that.

Repeat business is important. You will get that as over time you establish a
reputation for excellent customer service.

I love the idea of involving the kids. Good luck!

Author:

calebfishn

Posted:

Sep 27, 2023 15:24

Subject:

Re: Need advise: adding bricks to existing stock

Viewed:

29 times

Topic:

Please save yourself from a world of frustration: Sort your parts for sale by
type, not by colour. I wish I had started that way. It would have saved me a
lot of time.

I only use Bricklink to add inventory. Either I part out sets, or I look up parts
in the catalogue and add them from there. https://www.bricklink.com/inventoryAdd.asp
This will be easy to do, because you sorted your parts by type, not by colour.

When you parts to your inventory that you already have in stock, the system will
give you a prompt asking whether you want to list them as a separate lot, or
combine with the existing lot (Parts that are the same). Unless you want to identify
by a remark, or to give a description of condition, choose to combine to existing
inventory.

Buyers don't like searching in a seller's store and seeing multiple listings
for the same part. Avoid this. You can also search in your store inventory for
"Unique items" to see if you have identical items in separate lots.

Good luck!

Author:

calebfishn

Posted:

Sep 27, 2023 12:10

Subject:

Re: Looking for these parts

Viewed:

47 times

Topic:

In Buying, Richimus writes:

I am looking to buy these parts from one or two sellers. If you have a majority
these parts, can you contact me
Please see photos for my Parts list

Welcome to Bricklink.

Your request, unfortunately, is not how Bricklink works. There are thousands
of sellers here, and the majority will not read the forum or see your message.

There are several ways you can search for the parts you need and to reduce the
number of sellers you buy from.

To start with, I suggest creating a "Wanted List", and working from there.

https://www.bricklink.com/help.asp?helpID=1&q=wanted

https://www.bricklink.com/help.asp?helpID=2457

Author:

calebfishn

Posted:

Sep 26, 2023 11:30

Subject:

Re: Lego's rebel pilot diversity problem

Viewed:

58 times

Topic:

In General, Iliketurtles1 writes:

I love the different rebel pilots lego makes, but I can't help but feel like
there's something missing. That missing thing is the diversity of the pilots.
Lego has been using the same head for its pilots for a while now. We got our
first human pilot of a different race this year. Take Barion Raner, (Blue 4).

Minifig No: sw0801 Name: Rebel Pilot Y-wing (Dark Blue Jumpsuit)

sw0801 (Inv) Rebel Pilot Y-wing (Dark Blue Jumpsuit)
Minifigures: Star Wars: Star Wars Rogue One

This is Raner's helmet and flight suit, but the wrong person. What are all's
thoughts on the matter?

These are Star Wars Characters. They are not from planet earth. How would we
even know if they are human?

Author:

calebfishn

Posted:

Sep 24, 2023 21:18

Subject:

Re: is this new?

Viewed:

40 times

Topic:

In Selling, yorbrick writes:

"Built and displayed, great condition, message for pics."
"NEW! Adult owned from a sealed set. Displayed in a cabinet behind glass,
no direct sunlight. Comes with original hair and guns, plus two nozzles which
look more like his blasters. Ask for photos"

There is a very fine line between assembling a minifigure and bagging it for
storage, assembling a minifigure and putting it in a glass cabinet to display
it for sale at a convention or in a store, assembling a minifigure and putting
it in a glass cabinet to display it in a home and assembling a minifigure and
putting it on a shelf to display it in a home.

Personally, I try to avoid them all.

It is not fine line in regard to stating condition of items for sale. The definition
is clear. Displaying minifigures means they are no longer "new". The
issue of whether new minifigures can be assembled is mostly a matter of personal
choice, of either the seller, or the buyer. I do not assemble new minifigures
because I believe many buyers prefer them unassembled. But it does not relate
to whether they can be listed for sale as new.

Author:

calebfishn

Posted:

Sep 22, 2023 21:27

Subject:

Re: is this new?

Viewed:

48 times

Topic:

In Selling, stranqe writes:

Hey folks, wanted to get some opinions. I have come across a store that sells
lots of minifigs listed as "NEW" but under each description, says something
along the lines of "collector owned, used for display purposes only".

Is this still considered "new" on bricklink? They have LOTS of minifigs
listed this way and seem to be a seasoned seller.

Bricklink Definition: "New Minifigures - Minifigures are brand new, taken
directly from new sets or purchased as new in another form such as accessory
packs or Pick A Brick and have been handled only for sorting. Minifigures may
be listed as new either assembled or unassembled."

They should not be listed as "New"

Author:

calebfishn

Posted:

Sep 20, 2023 00:06

Subject:

Re: seller sent me sets all missing pieces

Viewed:

62 times

Topic:

In Problem Order, SezaR writes:

In Problem Order, SACARR3113 writes:

I ordered 5 sets and 4 are missing critical pieces. The seller offered to give
me partial refund for missing pieces. But the sets are not complete with out
the missing pieces (and I couldn't find the missing pieces on bricklink).

What pieces you could not find on bricklink?! I varely know any piece thatis
not available at all.

When I ordered the description said Complete. Can I just send the order back
and ask for a full refund? One more thing, according to Bricklink's terms
complete means it comes with instructions.

Can you send me the link where the bricklink terms say so?
Based on the definition a set is complete if it comes with all necessary pieces
needed to build the main and alternate models and so instruction is not needed.
The bricklonk denition for complete set specifically mention that box or instructions
is not needed.

There were no instructions for any
of the sets.
Please tell me what my options are. I do not want to be stuck with incomplete
sets I just paid a lot of money for.

The definitions for set conditions state New sets are only complete, if they
come with instructions.
Used sets may be complete if they don't have instructions, but the seller
must state in the description that the instructions are not present.

Author:

calebfishn

Posted:

Sep 17, 2023 22:09

Subject:

Re: How Hard is Running A Store?

Viewed:

96 times

Topic:

I prepare orders sitting at my desk. My inventory storage is only a few steps
away from there. So I don't find myself standing for extended periods and
I don't find it physically taxing. And I'm not that young either.

Author:

calebfishn

Posted:

Sep 12, 2023 11:32

Subject:

Re: Removing items

Viewed:

22 times

Topic:

In Help, crocushorselady writes:

I recently sent an order and the shipping prices were billed much higher than
expected. I asked the seller about this and he said that it went over the lettermail
weight limit. I asked him to remove some pieces to make it lower and he said
I needed to edit the order. I couldn't find the button to edit the order
and asked him how to do it. He then said that he had done it and he didn't
know whether it was me or admin that needed to accept it. That was 2 days ago
and I've heard nothing more about it. Should I wait longer or is there something
else I need to do.

Instead of trying to edit the order, go to the Problem Centre page and Submit
a request to remove items from an order. (I believe that either the seller or
buyer can do this. Certainly the seller should know how to do this.) Then, the
other side should get an email requesting that you accept the request. It is
quick and easy. The order confirmation page will show that the order has been
updated and the parts removed.

Author:

calebfishn

Posted:

Sep 11, 2023 22:36

Subject:

Re: Never Forget

Viewed:

41 times

Topic:

In Off Topic, legoman77 writes:

John P

Never forgotten.

Author:

calebfishn

Posted:

Sep 8, 2023 17:19

Subject:

Re: UPS charging $108

Viewed:

54 times

Topic:

In Buying, Styphelus writes:

I recently purchased a set and asked the seller how much shipping would be. He
told me shipping would be $16.00. I agreed and made the purchase.

Today UPS knocked at my door and they want $108.72 to deliver. The set cost me
$186.00. I'm not paying an additional $108.72. What are my choices here?
Can I refuse to pay and get a refund on the set?

Unfortunately, UPS and FEDEX charge exorbitant "brokerage" fees.
Sellers in the USA do not know this, and they think they are doing buyers a favor
by offering what looks to them like fast, inexpensive shipping.
The seller does not realize what huge charges the buyer is going to face on delivery.

When this happened to me for the first time, I paid the brokerage fee and chalked
it up to experience. But I learned to remind US sellers NOT to ship using anything
but USPS.

I ordered a book once, not realizing it would be sent from the company's
US office. They used FEDEX, and I got hit with $10.00 brokerage fees on a $19.00
book. Brokerage fees are to deal with customs duty on cross border shipments,
but there is no customs duty on books, so there you go.

Don't blame the seller for this, (unless they told you it would be sent by
USPS).

Author:

calebfishn

Posted:

Sep 3, 2023 15:24

Subject:

Re: Issues with minifig shipping

Viewed:

27 times

Topic:

Padded envelope in Canada does not ship as lettermail internationally.

Author:

calebfishn

Posted:

Aug 31, 2023 11:15

Subject:

Re: Just had nasty surprise reading news

Viewed:

57 times

Topic:

In Off Topic, Stuart9 writes:

I was catching up with news from around the U.K. when I noticed an article on
a man who fell to his death climbing near Ben Nevis with his sons and friend.

As soon as I saw his picture I realised it was my dentist that had fallen, you
never know what’s around the corner to coin a phrase.

That is tragic and sad.

Author:

calebfishn

Posted:

Aug 29, 2023 18:41

Subject:

Re: The verdict

Viewed:

63 times

Topic:

Catalog Identification

Good work. Thanks

Author:

calebfishn

Posted:

Aug 20, 2023 22:16

Subject:

Re: Bogus Order cancellation

Viewed:

53 times

Topic:

I don't believe that stacking new parts is necessary to meet the size restriction
for lettermail.

Most of my orders ship as oversize letter, thus saving my buyers money on postage.
I have never stacked new parts (or old, for that matter) when shipping an order.

Author:

calebfishn

Posted:

Aug 19, 2023 23:16

Subject:

Re: Requested help on feedback removal. HELP!

Viewed:

46 times

Topic:

Reply to the NPB presenting Bricklink with the proof you paid, and the NPB will
be removed.

If the seller was abusive in communication to you, report that to Bricklink Help
Desk.

Author:

calebfishn

Posted:

Aug 19, 2023 23:09

Subject:

Re: Waiting for Invoice

Viewed:

22 times

Topic:

Most sellers will send you an invoice within 1-3 days. If you experience longer
than that, I suggest checking the terms of the store you are interested in to
see if the seller describes any delays.

Author:

calebfishn

Posted:

Aug 15, 2023 00:13

Subject:

Re: First time issue as a seller (seeking advice)

Viewed:

51 times

Topic:

As you say: "in this case the buyer spent nearly a week arguing
with me about shipping costs and going as far as telling me what they thought
shipping should cost. I probably should've just cancelled the order regardless."

Yes. This explains some things. You had a buyer there was probably no way to
please, and this behaviour was a hint as to what would follow.

$20 bucks is a lot for a minifig and a lot to lose on by refunding. That hurts.
I hope you get a better resolution and do well on your future sales.

Author:

calebfishn

Posted:

Aug 14, 2023 20:03

Subject:

Re: First time issue as a seller (seeking advice)

Viewed:

44 times

Topic:

I'm reading this to mean that the images of the minifigure showed some condition
problems that were not described in the comments section regarding condition.
(Because you offered a discount).

So the first thing to do, is make sure that used minifigures are described in
detail, particularly about things that matter to buyers, such as yellowing, cracks,
scratches, arm circles, etc.

Next, I would not have offered a small discount to try to make the buyer happier
with the part which was already being questioned. I would have apologized to
the buyer that the condition was not up to my standard, accepted my mistake in
not listing it adequately, and offered to cancel the order with a full refund.

Next, I hate to tell you this but your terms really don't mean anything.
Especially, "the product is to be considered satisfactory by the buyer."
Your terms have no power to make anyone think, or consider anything. Terms should
tell the buyer what you will do if there is a problem, not try to stop them from
having buyer's remorse or trying to get a refund if they are not 100% satisfied.
Yes, the buyer did agree to complete the purchase after seeing photographs, but
some people are funny that way. And ultimately, the customer is always right.

Next, just don't sell dirty minifigures or parts. Even at reduced price,
people won't be really happy with them. People don't want to wash the
minifigures themselves, and they don't want instructions on how to do it.
Those things will make people think you are not professional.

Next, to repeat, the customer is always right. Even though you took steps to
ensure the buyer knew what he or she was getting, they are not happy with the
product. I would contact the buyer with an apology that the minifigure was not
up to my usual high standards and offer a refund for the minifigure. If it was
a low vale minifig, I'd probably just let the buyer keep it, but if high
value, arrange for it to be returned. In most cases, I'd rather lose out
on some money than to receive a negative feedback.

I don't think you are being totally unreasonable. After all, the buyer saw
a photograph. But that is not really the issue here. The issue is an unhappy
buyer, and how you can make them feel better about their experience in your store
and so they don't feel a need to escalate a complaint further.

Just to reiterate my comment on terms, I am aware that some sellers try to configure
their terms in such a way so that they won't ever have to deal with unhappy
buyers. In my view that is unrealistic, because you can't please everyone
all the time, and we sellers aren't perfect either. It's better to expect
you'll have some problems, and plan to deal with them in the most professional,
honest, way possible to ensure a happy buyer.

Author:

calebfishn

Posted:

Aug 10, 2023 21:34

Subject:

Re: Scam (non shipping seller)

Viewed:

54 times

Topic:

In Problem Order, JJremy writes:

I bought from a seller on July 20th , he told me the order would take 2 weeks
to ship. So I waited to weeks to message him about it. Fast forward two weeks,
and I message him multiple times and don’t get a response. I asked him for a
tracking number and he ignored my request . Now I am out 150 bucks and no way
to get a refund from the seller since he isn’t responding. And I can’t get a
refund through bricklink or pay Pal since I didn’t have a PayPal account . And
bought on-site through PayPal. If anyone knows what to do or who I can talk to
. Please let me know. Appreciate any and all help . Thank you

It is unclear from your message whether the seller has communicated with you
at all. If you are getting no replies, there could be a reason for that such
as illness or vacation. Remember to always communicate through Bricklink.

If the seller shipped two weeks after July 20, then the order would have shipped
August 3 or 4, which is only a week ago. Depending on where you ordered from,
that may not be long enough for delivery.

You haven't mentioned if you have other reasons to suspect the seller is
a scammer, such as very low feedback, problematic feedback, or offered a high
value item at a price too good to be true. A seller with good feedback is less
likely to be a scammer, and there is a chance you may still get your package.

In the meantime, you should file a NSS complaint on Bricklink right away. This
is a good way to get a seller's attention.

Author:

calebfishn

Posted:

Aug 9, 2023 10:37

Subject:

Re: Official Definitions for set condition?

Viewed:

46 times

Topic:

Bricklink does have standard definitions of condition for new and used sets.
You should become familiar with the Bricklink terms and definitions prior to
opening a store.

Here is a quote:

Sets:
In addition to condition (New/Used), sets also have a sub-condition to indicate
whether the set is complete or incomplete.
New Sets
(without sub-condition) are assumed to be Sealed unless otherwise stated in the
description.
Sealed - Set is brand new, with unopened factory seals intact, all inner bags
and contents presumably sealed, intact, complete and untampered with as shipped
by the manufacturer. Seller cannot guarantee that a sealed set is complete.
Complete - Contents are brand new and may have been removed from their plastic
bags and handled for inventorying purposes only. Includes all contents that originally
came with set including extra parts, stickers, instructions (if any) and original
box/packaging.
Incomplete - Contents are brand new and may have been removed from their plastic
bags and handled for inventorying purposes or during the removal of items from
the set. Set is missing some contents, instructions or original box/packaging.
Description should state what exactly is missing.
Used Sets - The set has been opened, inner bags are no longer intact and or was
previously built. If the parts do show excessive wear, discoloration, excessive
scratches, other marks, etc. this should be noted, as well.
(without sub-condition) should indicate in the description if any contents are
missing.
Complete - Set contains all parts necessary to build all of the models (including
alternate models) in the instructions but does not have to contain the original
box/packaging and/or extra parts. If the set is missing instructions, the description
must state so. If the set did not come with instructions then the set should
include all parts listed in the picture inventory which is located on the box
or bucket. The set must include all original stickers used on the model either
still on the sticker sheet or applied.
Incomplete - Set is missing some contents. Description should state what exactly
is missing.

Author:

calebfishn

Posted:

Aug 8, 2023 22:05

Subject:

Re: Tax evasion or not?

Viewed:

75 times

Topic:

If you live in a state that requires you to pay tax on your online purchase,
and if you do something that prevents Bricklink from collecting that tax for
your state, and if the state doesn't get the tax by some other way, then
that seems to indicate that you are avoiding paying the tax.

Author:

calebfishn

Posted:

Aug 8, 2023 11:51

Subject:

Re: Selling Sets vs. Part Out, Loose Pieces

Viewed:

56 times

Topic:

In Selling, 0wlyKat writes:

New seller. I've not done a deep dive on what it means to "part out"
yet, but I'm curious as to which is a better option for selling complete
used sets. Additionally I have lots of loose pieces that I've collected over
the last several years either from the PAB wall or from resale stores like
Bricks and Minifigs. Would love to sell off some of those as well, but unsure
how to go about doing that. Thanks for the feedback and expertise!

You have a couple of options with used sets. The first thing I do is to check
the part out value vs. the average sale value. Many times the part out value
is higher than the value of the complete used set.

Then I try to estimate whether the set is fairly desirable and likely to sell
reasonably quickly. If it is a low value, less desirable set that won't sell
for a long time, then I am more likely to part it out into my store inventory.

If a set is incomplete, then it's a calculation of how much trouble and expense
it will be to sort it all out, figure out what is missing, and then purchase
the missing parts from Bricklink to complete the set. If completing the set
won't give a significant profit on resale, then I'm more likely to part
the set out.

On the other hand, selling parts has it's own challenges. You need to sort
out parts, inspect parts for quality, and store the parts in some way that allows
to to retrieve them efficiently to fill orders. And although the most valuable
parts, (usually the minifigs) will sell the fastest, you'll end up with a
good percentage of other parts that don't sell for a long time and sit in
your inventory, taking up space.

Author:

calebfishn

Posted:

Aug 4, 2023 14:15

Subject:

Re: Tax

Viewed:

25 times

Topic:

Taxes

In Taxes, crazytiger82 writes:

I'm contemplating on whether I should open a Bricklink store or not. I'm
quite new to the platform as I have only bought a few items on Bricklink. I'm
located in Ontario, Canada and I'm not really sure about all the tax implications.
I know that there is the 3% bricklink fee but nothing else. Not sure about income
tax, GST/HST, or the 13% seller tax somebody mentioned? If anybody could help
me out that would be greatly appreciated. Thanks!

1. When you make sales on Bricklink, Bricklink will charge you a seller's
fee as a percentage. They'll send you an invoice monthly. Nothing to worry
about, just pay it.
2. You don't need to worry about income tax until you make income from your
store. In the meanwhile, get real tax information from the CRA website, or an
accountant.
3. Most sellers are not set up to collect GST/HST or to remit amounts to the
government. . Eventually Bricklink will take care of collecting the tax from
Canadian buyers. In the mean time, do your research. You can start here: https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses.html.
4. The Bricklink forum is a great source of information, but I wouldn't depend
on it for advice on taxes when setting up a business.

Author:

calebfishn

Posted:

Aug 3, 2023 14:07

Subject:

Re: Aggregated list of MOC-Pop-Up Store parts

Viewed:

49 times

Topic:

In Administrative, peregrinator writes:

In Administrative, calebfishn writes:

Why am I unable to download or open this list?

All I get is "This XML file does not appear to have any style information
associated with it. The document tree is shown below."

You don't see the XML below that message? I see it and can right-click to
"Save As".

If you're comfortable sharing your e-mail address with me I can send it to
you (I don't think it's too big for email - 631KB).

I don't get "save as" as an option on right click. I do get "Save
link as"

Author:

calebfishn

Posted:

Aug 3, 2023 14:06

Subject:

Re: Aggregated list of MOC-Pop-Up Store parts

Viewed:

53 times

Topic:

What program should I use to open or read an xml file? Tried notepad, that just
gives me a bunch of wierd stuff.

Author:

calebfishn

Posted:

Aug 3, 2023 10:42

Subject:

Re: Aggregated list of MOC-Pop-Up Store parts

Viewed:

56 times

Topic:

Why am I unable to download or open this list?

All I get is "This XML file does not appear to have any style information
associated with it. The document tree is shown below."

Author:

calebfishn

Posted:

Aug 1, 2023 21:28

Subject:

Re: Any Canadian sellers using postage meters?

Viewed:

29 times

Topic:

In Shipping, Emporiosa writes:

I’m wondering if any other Canadian sellers have gone this route and if so, how
was your experience? Did the discounts offset the rental of the meter? Was it
worth printing postage at home instead of going to the post office? For oversized
letters (not parcels) is there any better alternative without the small stamps?
Thank you!

I haven't used any type of postage meter, but I also do not use the smaller
denominations. I use a mix of the adhesive stamps that go over by a $0.05-0.10
but are well worth it for little hassle.

For example, 200g = $3.19, but I'll use the $1.94 lettermail stamp + $1.30
US stamp = $3.24. 300g = $4.44 with a $1.94 stamp + 2x $1.30 US stamps ($4.54).

Alternatively, if you ship enough to get a volume contract, you can look into
printing your own lettermail postage without a postage meter.

Yes. Exactly what I do.

Author:

calebfishn

Posted:

Jul 31, 2023 20:16

Subject:

Re: California store found in Oregon search

Viewed:

38 times

Topic:

Problem

Actually, we do know a lot about the U.S. of A. up here. Took a quiz on State
Capitals this week and got 30 of 50 correct. I mean, I'm not sure that most
Americans could name the capital of Vermont.

Author:

calebfishn

Posted:

Jul 31, 2023 20:11

Subject:

Re: Really bad news

Viewed:

36 times

Topic:

I liked his Saturday morning kid's show "peewee's playhouse".
It made me laugh.

Author:

calebfishn

Posted:

Jul 18, 2023 16:12

Subject:

Re: Monochrome Figures

Viewed:

54 times

Topic:

As has already been mentioned, specific and accurate language is preferred. "Nightshift
figures" is a euphemism for theft of materials, etc. by employees, and others.

Author:

calebfishn

Posted:

Jul 17, 2023 15:26

Subject:

Re: New buyer not responding

Viewed:

45 times

Topic:

In Help, albertlego writes:

Hi,

It was bound to happen

What can I do to remove, cancel purge this (0)

I have tried to contact the buyer four times in the last two weeks but no response.

What can I get a description of the acronyms for orders?

Thank you

Don't wait two weeks. Wait 5-7 days and file NPB.

Don't contact buyer four times. Send one friendly reminder email after 3-6
days. Then if no response, file NPB.

Do not simply cancel the order. Complete the NPB after seven days, and give appropriate
feedback.

Author:

calebfishn

Posted:

Jul 16, 2023 15:58

Subject:

Re: What do you think?

Viewed:

67 times

Topic:

Catalog Identification

I'm concerned that the video goes after Bricklink with its claim that Bricklink
is infested with thousands of counterfeit parts. This is more likely an issue
affecting the entire supply chain, rather than just Bricklink.

Let's say someone produced two molds, one torso, and one head, and then made
a hundred thousand of each. (You need the volume to support the initial cost
of molds) Their next action would be to sell those parts. They wouldn't likely
do it selling a couple of parts at a time on Ebay, or Bricklink, or some other
market. I think they would contact very large sellers, on Bricklink or elsewhere,
and offer to sell them these parts in bulk. The people who buy those bulk lots
may indeed be reputable, and none the wiser they are fakes. But by then, the
parts are in the supply chain, as people buy, sell, and trade them via various
venues, and it gets harder and harder to trace them. The result is eventually
it trickles down to some unsuspecting seller accused of selling a single counterfeit,
and replies: "Can't be fake. I got it new from a really well known seller
in Germany (or somewhere) who has excellent feedback."

This scenario is just a guess, but I think there was an example of it a while
ago, when there were all these Darth Vader Helmets, and Mjolnirs, etc. suddenly
appearing in large numbers in previously unknown trans colours. (I don't
believe the molds were faked in those cases, but the distribution scenario that
got those parts in the pipeline may be the same).

From the video, it seems the main market for the allegedly counterfeit parts
is people producing customs for sale.

At any rate, I think it is an issue for the Lego company. I know that those
sellers who list inventory of large numbers of rare parts guard their sources
pretty well, but in this case, they should cooperate in tracking down the origin
of potentially counterfeit parts for the benefit of us all.

In the meantime, as a seller, I would be emphasizing that any new minifig parts
I have for sale came directly from parting out new sets.

Author:

calebfishn

Posted:

Jul 16, 2023 15:11

Subject:

Re: COMMUNITY POLL!!!!!!!!!!!!!!!!! - Lego Color

Viewed:

42 times

Topic:

This might be a helpful aid for people who are disabled with colour blindness.
However, the crayons, or whatever, would need to have the correct name of the
colour printed on each individual piece. This could be helpful, even if it is
not a complete set of colours, but at least covers some of the more interesting
variations.

Author:

calebfishn

Posted:

Jul 13, 2023 21:26

Subject:

Re: Non Paying International Buyer

Viewed:

49 times

Topic:

In Problem Order, lecrad writes:

Hi All,

I had a buyer in France purchase one thing. I had to send an invoice, which
I did. Shipping was high because shipping from the US to France is high.

For 7 days I did not hear anything from the buyer. Today, I filed an NPB. Suddenly
after an entire week the buyer responds and asks to cancel and says he found
the part elsewhere.

I'm looking for opinions on whether I should cancel or follow through on
the NPB.

Thanks

I am very patient with buyers. But this buyer did not ask to cancel until after
the NPB was filed, and that is enough for me to give him an NPB strike, and negative
feedback.

Author:

calebfishn

Posted:

Jul 5, 2023 14:16

Subject:

Re: Buyers Package lost

Viewed:

46 times

Topic:

In Shipping, legoman77 writes:

In Shipping, yorbrick writes:

If you put Schrödinger's Cat in the package, would it be the seller's or the buyer's?

It would be Schrödinger's!

And the USPS would be after the seller if he tried to post it.

Odd fact. You can ship baby chickens through the US mail.

John P

Yes. Odd fact: I once ordered a few dozen chicks from the U.S. They came in the
mail, every one of them alive and healthy.

Author:

calebfishn

Posted:

Jul 5, 2023 10:42

Subject:

Re: Lots of NPBs lately !

Viewed:

39 times

Topic:

In Selling, Liriel24 writes:

Hi,

Am I the only one or you, sellers, are also getting a lot of NPBs lately ?
Most of them just never answer and read the reminder emails that I send so I
initiate the NPB as soon as it is available after 5 days of no payment and no
answer.

I've had a few lately that decide to answer only after NPB is initiated saying
shipping cost is too high. What does it take to take 1 minute to answer an email
saying shipping is too high, I wish to cancel ? No they prefer to either never
respond and go through the full NPB process or answer at the last minute before
the end of the process which prevents me from finishing the NPB process.

And I cannot leave negative or neutral feedback to warn other sellers in the
latter case because they will certainly retaliate.

It seems there are more and more buyers acting this way (a tendency not only
seen in Bricklink but in everyday life with more and more people not showing
at appointments, etc.).

I wish Bricklink had a way of guaranteeing the seller would not get a retaliatory
feedback if he leaves negative feedback to warn other sellers when the NPB process
could not be completed.

Any advice on your side ?

Thanks for reading.

I always leave negative feedback on NPB's to warn other sellers. I have never
received a retaliatory negative feedback. Most NPB's are people who placed
an order on a whim or as an experiment, and who never log on to Bricklink again.

The only reason an NPB can't be completed is if the buyer eventually pays.
Think of the NPB as a reminder. If the buyer pays in response, then the reminder
worked, so,, assuming all else was well, I don't leave negative feedback
in that case.

If I agree with the buyer to cancel the order, then I do not leave any feedback
at all, and I ask the buyer to do the same.

I don't know why people are not happy with your shipping costs. But you may
consider people may find it a bit extreme that you are charging them $1.00 for
a bubble mailer that costs about 30 cents.

Author:

calebfishn

Posted:

Jul 5, 2023 10:18

Subject:

Re: Buyers Package lost

Viewed:

45 times

Topic:

In Shipping, Laurensvanherpt writes:

In Shipping, ralphs_bricks writes:

In Shipping, Laurensvanherpt writes:

Hey everyone, so I sent an expensive order to someone with track & trace however
it seems like the postage company lost it somehow since he has not recieved it
for a very long time. The buyer is understandably upset however I have made it
clear in my terms that I am not responsible for any lost packages. Now the question,
is he allowed to give me negative feedback for something I could not do anything
about and if he does give it is there any way I can remove the feedback since
I don't have anything to do with it?

Regardless of your terms. YOU ARE RESPONSIBLE FOR LOST PACKAGES.

If you do nothing the least you can expect is a negative. If paid through paypal
you should expect a case to be opened and the buyer getting their money back.

You contracted the postage company to deliver the order not the buyer. The buyer
has not received what was purchased.

You should either replace the parts and ship again or provide a full refund.

So the buyer willingly chose not to insure his very expensive order and now I
am going to need to refund the whole order?

Sure. Why not? You accepted a responsibility to the buyer when you accepted
the buyer's money. Now the buyer doesn't have his money, or his lego.
How is that fair? What retailer of any product anywhere would insist they brear
no responsibility in a case like this?

You had options. You could have cancelled the order rather than ship without
insurance. Or, you could have purchased insurance yourself to cover the risk
of a very expensive order.

Author:

calebfishn

Posted:

Jun 27, 2023 21:25

Subject:

Re: What do you do with legos in poor condition?

Viewed:

50 times

Topic:

In General, LetMeSort writes:

We are selling used Lego and I make a strong effort to keep worn and severely
beat up pieces out of inventory. Some of the moderate play wear I’ve included
in our inventory but with descriptions. But there is some Lego I have that must
have gone to a prison or were driven over by big wheels in a driveway, they are
straight up abused! But I don’t have the heart to throw them out.

Has anyone known people that buy really beat up Lego? If there was a rare part
that was beat up, do people still buy them?

Not every piece of Lego needs to be sold on Bricklink. It is ok to throw broken
toys in the garbage, and that includes Lego.

I would not give broken Lego pieces to anyone to play with. On the other hand,
parts that are merely well-worn may still be just as enjoyable for kids to build
with.

Abused, broken and damaged Lego has outlived its purpose. Throw it out and don't
feel bad about it.

Author:

calebfishn

Posted:

Jun 27, 2023 13:57

Subject:

Re: Paid seller via PayPal no communication

Viewed:

29 times

Topic: