Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | jonwil  | | Posted: | May 26, 2023 07:22 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 58 times | | Topic: | Administrative | |
|
| | Does this mean anything for an Australian seller who sells to an Australian buyer? |
 |
| Author: | SylvainLS | | Posted: | May 24, 2023 11:52 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 46 times | | Topic: | Administrative | |
|
| In Administrative, QBricks writes:
| | […]
There's no GST payable on a private sale of used goods but say you bought
someone's used collection and resold it here and made a profit, then if you
were registered for GST, it would be payable on any value you add.
I believe you can claim a GST credit on used goods though, even if you didn't
pay any when you bought them.
|
For VAT, that’s called the “margin VAT” scheme (you collect VAT only on your
margin, so it’s not that you deduct VAT you didn’t pay, it’s that what you paid
isn’t included in the calculation). And you can see a lot of threads here about
BL not supporting it….
|
|
| Author: | QBricks | | Posted: | May 24, 2023 10:36 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 51 times | | Topic: | Administrative | |
|
| In Administrative, Yogi_007 writes:
| | In Administrative, QBricks writes:
| | In Administrative, nevyn68 writes:
| | In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
On June 1, 2023 we plan to implement new marketplace features and settings to
handle Australian Goods and Services Tax (GST). This will mostly affect transactions
where an Australian buyer is purchasing from stores outside of Australia, but
it will also affect all Australian BrickLink members to a degree (both buyers
and sellers).
Here is a summary of what will change:
1. BrickLink will now collect Australian GST for all orders being shipped into
Australia from the outside with a consignment value under $1,000 AUD. As with
other taxes collected on the BrickLink site, this means that all such orders
will require an onsite payment method.
2. When seller invoices go out on June 5th, GST will now be added to the invoice
for Australian sellers.
3. Australian business sellers who are GST registered will now have the option
to upload tax information to their BrickLink seller profile. GST will not be
added to the monthly fee invoice for such sellers.
We plan to send out emails to all affected BrickLink members later this week.
For a deeper explanation of this implementation, please see our new Help Page,
Australian Tax:
https://www.bricklink.com/help.asp?helpID=2597
Thanks for reading, and feel free comment below if you have further questions.
The BrickLink Team
|
Since when do we pay GST on 2nd hand goods?
New = Yes.... Used = No....
How are you going to seperate this?
|
GST has always applied to second-hand goods from GST registered suppliers, so
there's no need for them to separate new and used.
For low value imports, the EDP/online marketplace is deemed to be the supplier,
so if the marketplace is GST registered, second-hand goods will attract GST.
https://www.ato.gov.au/Business/International-tax-for-business/GST-on-imported-goods-and-services/Australian-consumers-importing-goods-and-services/
|
My understanding is that any GST is only collected when the item is first sold
if sold in Asutralia to Australians. And as such, the GST responsibility is
discharged at that time. Hence no additional GST on used items sold within Australia.
|
There's no GST payable on a private sale of used goods but say you bought
someone's used collection and resold it here and made a profit, then if you
were registered for GST, it would be payable on any value you add.
I believe you can claim a GST credit on used goods though, even if you didn't
pay any when you bought them.
| | However, GST is payable on items sold to Australia from outside Australia.
What Id like comment on is whether this applies to the product only i.e. lego
bricks or whether it also applies to the shipping and other charges. The BL
help page suggests the whole order cost which I didnt believe was correct.
Yogi
|
|
|
| Author: | SylvainLS | | Posted: | May 24, 2023 10:17 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 37 times | | Topic: | Administrative | |
|
| In Administrative, QBricks writes:
| | […]
| | (Besides, if you have the same rules as us with VAT, there’s no GST/VAT on shipping
only when the seller “acts on behalf of the buyer.” That is, when the seller
charges the exact price they pay, no service added. As soon as the seller adds
a service (handling, or even commercial prices), then they don’t act on behalf
of the buyer any more, and everything is taxed.)
|
We do pay GST on shipping but can claim a credit for that and any other GST we've
paid on purchases & other expenses against the GST that's payable on sales
and any other added services, handling etc.
It's done through a Business Activity Statement that we have to lodge with
the ATO every quarter.
|
Yeah, that’s the same with VAT.
What I meant is that, but for stringent exceptions, shipping is considered a
product/service you offer and so you have to collect VAT on all of it (even if
you didn’t pay VAT on it / there’s no VAT to deduct).
When people look at the postal services, they see it’s “VAT-free” and they think
all shipping is untaxed.
|
|
| Author: | QBricks | | Posted: | May 24, 2023 09:55 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 52 times | | Topic: | Administrative | |
|
| In Administrative, KynanG writes:
| |
Isn’t BL just the platform on which we buy from registered stores. I’d love to
see how many stores actually qualify for GST inclusion on here (75000aud).
|
Probably more than you'd think. It's not just the order value that counts
towards the $75000 threshold, it's the total amount a buyer pays, including
shipping and handling.
| | Bit of a shame though I don’t reckon as many people will want to drop 10%gst
5%paypal 1%currency plus shipping on items which had their relevant gst paid
when first bought. Feeding too many mouths with each purchase.
|
If you've bought from some of the larger Australian stores, you'd have
been paying GST, but it would have been included in the listed price, not shown
separately.
The tax on low value imports isn't a new thing, it was introduced in 2018,
it's just new to BrickLink. If you've bought from an overseas business
with a large enough turnover here, or from sellers on larger marketplaces you'd
have been paying it for the last few years.
|
|
| Author: | QBricks | | Posted: | May 24, 2023 09:26 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 48 times | | Topic: | Administrative | |
|
| In Administrative, SylvainLS writes:
| | In Administrative, Yogi_007 writes:
| | […]
My understanding is that any GST is only collected when the item is first sold
if sold in Asutralia to Australians. And as such, the GST responsibility is
discharged at that time. Hence no additional GST on used items sold within Australia.
However, GST is payable on items sold to Australia from outside Australia.
What Id like comment on is whether this applies to the product only i.e. lego
bricks or whether it also applies to the shipping and other charges. The BL
help page suggests the whole order cost which I didnt believe was correct.
|
It’s in the page linked by QBricks  :
“When purchasing low value imported goods, shipping and insurance costs are part
of the price of the delivered goods that GST is calculated on.”
I think the rationale is: for importations, the government can’t check what is
what and wants to be sure they get taxes on everything, so everything is taxed.
On domestic sales, that it’s secondhand and shipping and insurance can be checked,
at least when auditing the seller, even if that doesn’t happen often.
(Besides, if you have the same rules as us with VAT, there’s no GST/VAT on shipping
only when the seller “acts on behalf of the buyer.” That is, when the seller
charges the exact price they pay, no service added. As soon as the seller adds
a service (handling, or even commercial prices), then they don’t act on behalf
of the buyer any more, and everything is taxed.)
|
We do pay GST on shipping but can claim a credit for that and any other GST we've
paid on purchases & other expenses against the GST that's payable on sales
and any other added services, handling etc.
It's done through a Business Activity Statement that we have to lodge with
the ATO every quarter.
|
|
| Author: | KynanG | | Posted: | May 24, 2023 08:37 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 57 times | | Topic: | Administrative | |
|
|
Isn’t BL just the platform on which we buy from registered stores. I’d love to
see how many stores actually qualify for GST inclusion on here (75000aud).
Bit of a shame though I don’t reckon as many people will want to drop 10%gst
5%paypal 1%currency plus shipping on items which had their relevant gst paid
when first bought. Feeding too many mouths with each purchase.
|
|
| Author: | Yogi_007 | | Posted: | May 24, 2023 08:05 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 46 times | | Topic: | Administrative | |
|
| In Administrative, SylvainLS writes:
| | In Administrative, Yogi_007 writes:
| | […]
Ive never paid for GST for an overseas item UNLESS it was collected by the selling
platform. This has been overlooked / too hard to implement by the local postal
service.
|
Lucky you… well, not any more 
|
Depends on the platform - BUT not on BL anymore 
|
|
| Author: | Yogi_007 | | Posted: | May 24, 2023 08:04 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 48 times | | Topic: | Administrative | |
|
| In Administrative, SylvainLS writes:
| | In Administrative, Yogi_007 writes:
| | […]
My understanding is that any GST is only collected when the item is first sold
if sold in Asutralia to Australians. And as such, the GST responsibility is
discharged at that time. Hence no additional GST on used items sold within Australia.
However, GST is payable on items sold to Australia from outside Australia.
What Id like comment on is whether this applies to the product only i.e. lego
bricks or whether it also applies to the shipping and other charges. The BL
help page suggests the whole order cost which I didnt believe was correct.
|
It’s in the page linked by QBricks :
“When purchasing low value imported goods, shipping and insurance costs are part
of the price of the delivered goods that GST is calculated on.”
|
Missed that bit Must be my old eyes or scanning too fast or both !
| |
I think the rationale is: for importations, the government can’t check what is
what and wants to be sure they get taxes on everything, so everything is taxed.
On domestic sales, that it’s secondhand and shipping and insurance can be checked,
at least when auditing the seller, even if that doesn’t happen often.
(Besides, if you have the same rules as us with VAT, there’s no GST/VAT on shipping
only when the seller “acts on behalf of the buyer.” That is, when the seller
charges the exact price they pay, no service added. As soon as the seller adds
a service (handling, or even commercial prices), then they don’t act on behalf
of the buyer any more, and everything is taxed.)
|
|
|
| Author: | SylvainLS | | Posted: | May 24, 2023 08:01 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 49 times | | Topic: | Administrative | |
|
| In Administrative, Yogi_007 writes:
| | […]
Ive never paid for GST for an overseas item UNLESS it was collected by the selling
platform. This has been overlooked / too hard to implement by the local postal
service.
|
Lucky you… well, not any more
|
|
| Author: | SylvainLS | | Posted: | May 24, 2023 07:59 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 51 times | | Topic: | Administrative | |
|
| In Administrative, Yogi_007 writes:
| | […]
My understanding is that any GST is only collected when the item is first sold
if sold in Asutralia to Australians. And as such, the GST responsibility is
discharged at that time. Hence no additional GST on used items sold within Australia.
However, GST is payable on items sold to Australia from outside Australia.
What Id like comment on is whether this applies to the product only i.e. lego
bricks or whether it also applies to the shipping and other charges. The BL
help page suggests the whole order cost which I didnt believe was correct.
|
It’s in the page linked by QBricks :
“When purchasing low value imported goods, shipping and insurance costs are part
of the price of the delivered goods that GST is calculated on.”
I think the rationale is: for importations, the government can’t check what is
what and wants to be sure they get taxes on everything, so everything is taxed.
On domestic sales, that it’s secondhand and shipping and insurance can be checked,
at least when auditing the seller, even if that doesn’t happen often.
(Besides, if you have the same rules as us with VAT, there’s no GST/VAT on shipping
only when the seller “acts on behalf of the buyer.” That is, when the seller
charges the exact price they pay, no service added. As soon as the seller adds
a service (handling, or even commercial prices), then they don’t act on behalf
of the buyer any more, and everything is taxed.)
|
|
| Author: | Yogi_007 | | Posted: | May 24, 2023 07:51 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 47 times | | Topic: | Administrative | |
|
| In Administrative, SylvainLS writes:
| | In Administrative, ghyde writes:
| | […]
Interesting. If I am the buyer and order within the next 24 hours, do I have
to manually pay GST on a parcel from the US?
|
Don’t you already do that? Pay GST to the postman / delivery man when you import?
|
Ive never paid for GST for an overseas item UNLESS it was collected by the selling
platform. This has been overlooked / too hard to implement by the local postal
service.
| |
| | I'm setting up to place an order and just need to know if I should expect
GST on something around $50-$60 AUD in value, not including GST.
So how does this work if the order gets paid so close to July 1?
|
When the GST is (will be) collected by BL, there’ll be a receipt that the seller
will join to the package so that AU customs don’t re-collect it.
When the GST is not collected by BL / when there’s no proof it was collected,
you’ll pay it at reception.
| | I'm also looking into selling some LEGO parts, definitely after June 1st,
though, do I need to do anything in particular?
|
As an Australian yourself, before or after that date, your obligations to Australy
are the same.
Check the help page https://www.bricklink.com/help.asp?helpID=2597 , there’s
a link to an Australian page explaining when you need to do something (register
for GST or not for instance…).
|
You dont need to register for GST if you sell less than $ 75k AUD turn over.
GST doesnt need to be added to your sales below that value of turnover. See
here: https://www.ato.gov.au/Business/GST/Registering-for-GST/ for local businesses.
|
|
| Author: | Yogi_007 | | Posted: | May 24, 2023 07:34 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 63 times | | Topic: | Administrative | |
|
| In Administrative, QBricks writes:
| | In Administrative, nevyn68 writes:
| | In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
On June 1, 2023 we plan to implement new marketplace features and settings to
handle Australian Goods and Services Tax (GST). This will mostly affect transactions
where an Australian buyer is purchasing from stores outside of Australia, but
it will also affect all Australian BrickLink members to a degree (both buyers
and sellers).
Here is a summary of what will change:
1. BrickLink will now collect Australian GST for all orders being shipped into
Australia from the outside with a consignment value under $1,000 AUD. As with
other taxes collected on the BrickLink site, this means that all such orders
will require an onsite payment method.
2. When seller invoices go out on June 5th, GST will now be added to the invoice
for Australian sellers.
3. Australian business sellers who are GST registered will now have the option
to upload tax information to their BrickLink seller profile. GST will not be
added to the monthly fee invoice for such sellers.
We plan to send out emails to all affected BrickLink members later this week.
For a deeper explanation of this implementation, please see our new Help Page,
Australian Tax:
https://www.bricklink.com/help.asp?helpID=2597
Thanks for reading, and feel free comment below if you have further questions.
The BrickLink Team
|
Since when do we pay GST on 2nd hand goods?
New = Yes.... Used = No....
How are you going to seperate this?
|
GST has always applied to second-hand goods from GST registered suppliers, so
there's no need for them to separate new and used.
For low value imports, the EDP/online marketplace is deemed to be the supplier,
so if the marketplace is GST registered, second-hand goods will attract GST.
https://www.ato.gov.au/Business/International-tax-for-business/GST-on-imported-goods-and-services/Australian-consumers-importing-goods-and-services/
|
My understanding is that any GST is only collected when the item is first sold
if sold in Asutralia to Australians. And as such, the GST responsibility is
discharged at that time. Hence no additional GST on used items sold within Australia.
However, GST is payable on items sold to Australia from outside Australia.
What Id like comment on is whether this applies to the product only i.e. lego
bricks or whether it also applies to the shipping and other charges. The BL
help page suggests the whole order cost which I didnt believe was correct.
Yogi
|
|
| Author: | SylvainLS | | Posted: | May 24, 2023 07:26 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 56 times | | Topic: | Administrative | |
|
| In Administrative, KynanG writes:
| | Will there be an option to forego adding gst to some items a user imports? To
my understanding it is not payable on secondhand goods here so I am not sure
where the money is going if we do get charged. Does BL have a link to the tax
code they are working within?
|
See QBricks’ answer about secondhand items: https://www.bricklink.com/message.asp?ID=1412159
|
|
| Author: | KynanG | | Posted: | May 24, 2023 03:45 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 66 times | | Topic: | Administrative | |
|
| Will there be an option to forego adding gst to some items a user imports? To
my understanding it is not payable on secondhand goods here so I am not sure
where the money is going if we do get charged. Does BL have a link to the tax
code they are working within?
|
|
| Author: | QBricks | | Posted: | May 24, 2023 02:03 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 139 times | | Topic: | Administrative | |
|
| In Administrative, nevyn68 writes:
| | In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
On June 1, 2023 we plan to implement new marketplace features and settings to
handle Australian Goods and Services Tax (GST). This will mostly affect transactions
where an Australian buyer is purchasing from stores outside of Australia, but
it will also affect all Australian BrickLink members to a degree (both buyers
and sellers).
Here is a summary of what will change:
1. BrickLink will now collect Australian GST for all orders being shipped into
Australia from the outside with a consignment value under $1,000 AUD. As with
other taxes collected on the BrickLink site, this means that all such orders
will require an onsite payment method.
2. When seller invoices go out on June 5th, GST will now be added to the invoice
for Australian sellers.
3. Australian business sellers who are GST registered will now have the option
to upload tax information to their BrickLink seller profile. GST will not be
added to the monthly fee invoice for such sellers.
We plan to send out emails to all affected BrickLink members later this week.
For a deeper explanation of this implementation, please see our new Help Page,
Australian Tax:
https://www.bricklink.com/help.asp?helpID=2597
Thanks for reading, and feel free comment below if you have further questions.
The BrickLink Team
|
Since when do we pay GST on 2nd hand goods?
New = Yes.... Used = No....
How are you going to seperate this?
|
GST has always applied to second-hand goods from GST registered suppliers, so
there's no need for them to separate new and used.
For low value imports, the EDP/online marketplace is deemed to be the supplier,
so if the marketplace is GST registered, second-hand goods will attract GST.
https://www.ato.gov.au/Business/International-tax-for-business/GST-on-imported-goods-and-services/Australian-consumers-importing-goods-and-services/
|
|
| Author: | nevyn68 | | Posted: | May 24, 2023 00:05 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 127 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
On June 1, 2023 we plan to implement new marketplace features and settings to
handle Australian Goods and Services Tax (GST). This will mostly affect transactions
where an Australian buyer is purchasing from stores outside of Australia, but
it will also affect all Australian BrickLink members to a degree (both buyers
and sellers).
Here is a summary of what will change:
1. BrickLink will now collect Australian GST for all orders being shipped into
Australia from the outside with a consignment value under $1,000 AUD. As with
other taxes collected on the BrickLink site, this means that all such orders
will require an onsite payment method.
2. When seller invoices go out on June 5th, GST will now be added to the invoice
for Australian sellers.
3. Australian business sellers who are GST registered will now have the option
to upload tax information to their BrickLink seller profile. GST will not be
added to the monthly fee invoice for such sellers.
We plan to send out emails to all affected BrickLink members later this week.
For a deeper explanation of this implementation, please see our new Help Page,
Australian Tax:
https://www.bricklink.com/help.asp?helpID=2597
Thanks for reading, and feel free comment below if you have further questions.
The BrickLink Team
|
Since when do we pay GST on 2nd hand goods?
New = Yes.... Used = No....
How are you going to seperate this?
|
|
| Author: | Nubs_Select | | Posted: | May 22, 2023 18:03 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 80 times | | Topic: | Administrative | |
|
| | | Now waiting for comments from Canadians….
|
i still have headaches every year with taxes until its implemented
|
|
| Author: | SylvainLS | | Posted: | May 22, 2023 17:31 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 80 times | | Topic: | Administrative | |
|
| In Administrative, ghyde writes:
| | […]
Interesting. If I am the buyer and order within the next 24 hours, do I have
to manually pay GST on a parcel from the US?
|
Don’t you already do that? Pay GST to the postman / delivery man when you import?
| | I'm setting up to place an order and just need to know if I should expect
GST on something around $50-$60 AUD in value, not including GST.
So how does this work if the order gets paid so close to July 1?
|
When the GST is (will be) collected by BL, there’ll be a receipt that the seller
will join to the package so that AU customs don’t re-collect it.
When the GST is not collected by BL / when there’s no proof it was collected,
you’ll pay it at reception.
| | I'm also looking into selling some LEGO parts, definitely after June 1st,
though, do I need to do anything in particular?
|
As an Australian yourself, before or after that date, your obligations to Australy
are the same.
Check the help page https://www.bricklink.com/help.asp?helpID=2597 , there’s
a link to an Australian page explaining when you need to do something (register
for GST or not for instance…).
|
|
| Author: | ghyde | | Posted: | May 22, 2023 17:19 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 93 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
On June 1, 2023 we plan to implement new marketplace features and settings to
handle Australian Goods and Services Tax (GST). This will mostly affect transactions
where an Australian buyer is purchasing from stores outside of Australia, but
it will also affect all Australian BrickLink members to a degree (both buyers
and sellers).
Here is a summary of what will change:
1. BrickLink will now collect Australian GST for all orders being shipped into
Australia from the outside with a consignment value under $1,000 AUD. As with
other taxes collected on the BrickLink site, this means that all such orders
will require an onsite payment method.
2. When seller invoices go out on June 5th, GST will now be added to the invoice
for Australian sellers.
3. Australian business sellers who are GST registered will now have the option
to upload tax information to their BrickLink seller profile. GST will not be
added to the monthly fee invoice for such sellers.
We plan to send out emails to all affected BrickLink members later this week.
For a deeper explanation of this implementation, please see our new Help Page,
Australian Tax:
https://www.bricklink.com/help.asp?helpID=2597
Thanks for reading, and feel free comment below if you have further questions.
The BrickLink Team
|
Interesting. If I am the buyer and order within the next 24 hours, do I have
to manually pay GST on a parcel from the US?
I'm setting up to place an order and just need to know if I should expect
GST on something around $50-$60 AUD in value, not including GST.
So how does this work if the order gets paid so close to July 1?
I'm also looking into selling some LEGO parts, definitely after June 1st,
though, do I need to do anything in particular?
Cheers ...
ghyde
|
|
| Author: | SylvainLS | | Posted: | May 22, 2023 17:09 | | Subject: | Re: Australian Tax Implementation | | Viewed: | 110 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | Dear BrickLink members, […]
|
Thanks for the headsup, Russell 
| | […]
We plan to send out emails to all affected BrickLink members later this week.
|
Hurrah!
(Still adding Australia, the $1000 limit, and the new help page to my copy-pasta
library though )
Now waiting for comments from Canadians….
|
|
| Author: | Admin_Russell | | Posted: | May 22, 2023 17:00 | | Subject: | Australian Tax Implementation | | Viewed: | 751 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardAdmin_Russell
|
Location:  USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
 |
Admin |
|
|
| BrickLink Administrator |
|
| Dear BrickLink members,
On June 1, 2023 we plan to implement new marketplace features and settings to
handle Australian Goods and Services Tax (GST). This will mostly affect transactions
where an Australian buyer is purchasing from stores outside of Australia, but
it will also affect all Australian BrickLink members to a degree (both buyers
and sellers).
Here is a summary of what will change:
1. BrickLink will now collect Australian GST for all orders being shipped into
Australia from the outside with a consignment value under $1,000 AUD. As with
other taxes collected on the BrickLink site, this means that all such orders
will require an onsite payment method.
2. When seller invoices go out on June 5th, GST will now be added to the invoice
for Australian sellers.
3. Australian business sellers who are GST registered will now have the option
to upload tax information to their BrickLink seller profile. GST will not be
added to the monthly fee invoice for such sellers.
We plan to send out emails to all affected BrickLink members later this week.
For a deeper explanation of this implementation, please see our new Help Page,
Australian Tax:
https://www.bricklink.com/help.asp?helpID=2597
Thanks for reading, and feel free comment below if you have further questions.
The BrickLink Team
|
|
| Author: | Reki_Lobsheek | | Posted: | Apr 28, 2023 09:21 | | Subject: | Re: Some excellent news! | | Viewed: | 100 times | | Topic: | Administrative | |
|
| Thanks for sharing this most excellent news!
Erikk
|
| Author: | Nubs_Select | | Posted: | Apr 27, 2023 11:57 | | Subject: | Re: Some excellent news! | | Viewed: | 49 times | | Topic: | Administrative | |
|
| | | The way I read this, there was no actual increase. There just appeared to be
an increase because the tickets were not getting lost any more.
|
+1
|
|
| Author: | legoman77 | | Posted: | Apr 27, 2023 10:44 | | Subject: | Re: Some excellent news! | | Viewed: | 56 times | | Topic: | Administrative | |
|
| In Administrative, 1001bricks writes:
| | | | | | Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
|
AI?
John P
|
Dear valued seller,
Thank you for reaching out to BrickLink customer service! We're here to help
you build your business brick by brick.
But before we dive into your question, we have to ask: are you a master builder,
or just a humble apprentice? Either way, we're happy to share our knowledge
with you!
Now, what's the issue you're facing? Is it as puzzling as trying to find
that one missing piece in your massive Lego collection? Don't worry, we're
up for the challenge!
Please let us know the details of your question, and we'll do our best to
provide you with an answer that's as sturdy as a Lego castle.
Brick on!
Best regards,
The BrickLink Customer Service Team
chatGPT 
|
Will it be?:
"Best regards,
The BrickLink AI Customer Service Team"
John P
|
|
| Author: | 1001bricks | | Posted: | Apr 27, 2023 10:09 | | Subject: | Re: Some excellent news! | | Viewed: | 54 times | | Topic: | Administrative | |
|
| | | | | Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
|
AI?
John P
|
Dear valued seller,
Thank you for reaching out to BrickLink customer service! We're here to help
you build your business brick by brick.
But before we dive into your question, we have to ask: are you a master builder,
or just a humble apprentice? Either way, we're happy to share our knowledge
with you!
Now, what's the issue you're facing? Is it as puzzling as trying to find
that one missing piece in your massive Lego collection? Don't worry, we're
up for the challenge!
Please let us know the details of your question, and we'll do our best to
provide you with an answer that's as sturdy as a Lego castle.
Brick on!
Best regards,
The BrickLink Customer Service Team
chatGPT
|
|
| Author: | legoman77 | | Posted: | Apr 27, 2023 10:01 | | Subject: | Re: Some excellent news! | | Viewed: | 56 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | Hello everybody,
As many of you know, during the past couple years we have experienced problems
with lost Help Desk tickets. We did a lot of research into what may be causing
this issue, but the problem persisted. In fact, it actually got worse at the
beginning of this year.
As a result of the increased problem levels, a couple months ago we reconfigured
the connection between the Help Center and our SmarterTrack Help Desk system.
We noticed an immediate, sizeable increase in ticket volume, so much in fact,
that we were concerned about how to handle the extra tickets from a resource
management point of view.
So for 2 months we have been monitoring the levels closely, and we are confident
in saying that we have now found the problem and fixed it.
Furthermore, our great new customer service team that we hired in the fall has
stepped up to the plate and is handling the increased load of tickets beautifully.
Our overall average response time is now 27 hours, which means that for most
tickets submitted on a weekday, you will receive a personal response the same
day.
We know the running narrative in the Forum is that it takes 3 weeks to hear back
from the Help Desk. I suppose this is an improvement over what people used
to say, that one would never hear back. But we'd like to inform everyone
of a NEW reality, where our folks are getting back to you in record time, and
also with exceptional levels of service.
Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
|
AI?
John P
|
|
| Author: | 1001bricks | | Posted: | Apr 27, 2023 09:58 | | Subject: | Re: Some excellent news! | | Viewed: | 43 times | | Topic: | Administrative | |
|
| In Administrative, Give.Me.A.Brick writes:
| | That's really excellent to read this, Russell!
And even more excellent, is that I witnessed/experienced it very recently
On Saturday 15th I submitted a ticket with hopes that I would get a reply in
a 3 week frame...
To my great surprise, next Monday morning I got a reply from Help Desk / BrickLink
Customer Support!
I would also like to point out that not only did the answer cover my questions,
but it was also very friendly and nice, which is always a plus
Great work, BrickLink!
|
Wow, that's very good!
Next time ask them how to decrease your minimum buy?
|
|
| Author: | Brickwilbo | | Posted: | Apr 27, 2023 07:12 | | Subject: | Re: Some excellent news! | | Viewed: | 69 times | | Topic: | Administrative | |
|
| 👍🏻
In Administrative, Admin_Russell writes:
| | Hello everybody,
As many of you know, during the past couple years we have experienced problems
with lost Help Desk tickets. We did a lot of research into what may be causing
this issue, but the problem persisted. In fact, it actually got worse at the
beginning of this year.
As a result of the increased problem levels, a couple months ago we reconfigured
the connection between the Help Center and our SmarterTrack Help Desk system.
We noticed an immediate, sizeable increase in ticket volume, so much in fact,
that we were concerned about how to handle the extra tickets from a resource
management point of view.
So for 2 months we have been monitoring the levels closely, and we are confident
in saying that we have now found the problem and fixed it.
Furthermore, our great new customer service team that we hired in the fall has
stepped up to the plate and is handling the increased load of tickets beautifully.
Our overall average response time is now 27 hours, which means that for most
tickets submitted on a weekday, you will receive a personal response the same
day.
We know the running narrative in the Forum is that it takes 3 weeks to hear back
from the Help Desk. I suppose this is an improvement over what people used
to say, that one would never hear back. But we'd like to inform everyone
of a NEW reality, where our folks are getting back to you in record time, and
also with exceptional levels of service.
Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
|
|
|
| Author: | tons_of_bricks | | Posted: | Apr 27, 2023 06:14 | | Subject: | Re: Some excellent news! | | Viewed: | 61 times | | Topic: | Administrative | |
|
| Awesome! I've rarely had to contact the help desk, but this is great new
for those that do. So, thank you!
|
| Author: | Give.Me.A.Brick | | Posted: | Apr 27, 2023 06:04 | | Subject: | Re: Some excellent news! | | Viewed: | 58 times | | Topic: | Administrative | |
|
| That's really excellent to read this, Russell!
And even more excellent, is that I witnessed/experienced it very recently
On Saturday 15th I submitted a ticket with hopes that I would get a reply in
a 3 week frame...
To my great surprise, next Monday morning I got a reply from Help Desk / BrickLink
Customer Support!
I would also like to point out that not only did the answer cover my questions,
but it was also very friendly and nice, which is always a plus
Great work, BrickLink!
|
| Author: | WoutR | | Posted: | Apr 27, 2023 03:39 | | Subject: | Re: Some excellent news! | | Viewed: | 53 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
Excellent news indeed! Very happy to read this!
|
|
| Author: | WoutR | | Posted: | Apr 27, 2023 03:38 | | Subject: | Re: Some excellent news! | | Viewed: | 58 times | | Topic: | Administrative | |
|
| In Administrative, StarBrick writes:
| | Glad the process speed has increased and noticable.
Can't wait to try it out !
No seriously, stability is ok last months (don't jinx it!!!), and I trust
these improvements are helping all!
Still curious what the cause of the increase of tickets entered was. Were that
tickets spontaneously duplicating, or a serious increase of faults/errors/problems
that were turned into tickets due to unknowing (new) users asking for help?
If the latter, some education and help might be a better way to improve the process
speed (cause instead of symptoms handling).
A section for new users, tutorial video's, a forum area for new users etc?
Keep up the good work!!!
Starbrick
|
The way I read this, there was no actual increase. There just appeared to be
an increase because the tickets were not getting lost any more.
|
|
| Author: | Ziegelmeister | | Posted: | Apr 27, 2023 03:16 | | Subject: | Re: Some excellent news! | | Viewed: | 42 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | We know the running narrative in the Forum is that it takes 3 weeks to hear back
from the Help Desk. I suppose this is an improvement over what people used
to say, that one would never hear back. But we'd like to inform everyone
of a NEW reality, where our folks are getting back to you in record time, and
also with exceptional levels of service.
|
This is great news. I personally/thankfully have not had to deal with problem
tickets but I've sure heard about it over the last two years.
Hopefully I'll never need to use it, but it's great to know things are
more efficient.
|
|
| Author: | StarBrick | | Posted: | Apr 27, 2023 03:08 | | Subject: | Re: Some excellent news! | | Viewed: | 48 times | | Topic: | Administrative | |
|
| Glad the process speed has increased and noticable.
Can't wait to try it out !
No seriously, stability is ok last months (don't jinx it!!!), and I trust
these improvements are helping all!
Still curious what the cause of the increase of tickets entered was. Were that
tickets spontaneously duplicating, or a serious increase of faults/errors/problems
that were turned into tickets due to unknowing (new) users asking for help?
If the latter, some education and help might be a better way to improve the process
speed (cause instead of symptoms handling).
A section for new users, tutorial video's, a forum area for new users etc?
Keep up the good work!!!
Starbrick
|
|
| Author: | Nubs_Select | | Posted: | Apr 27, 2023 01:33 | | Subject: | Re: Some excellent news! | | Viewed: | 40 times | | Topic: | Administrative | |
|
| |
| Author: | maxx3001 | | Posted: | Apr 27, 2023 01:31 | | Subject: | Re: Some excellent news! | | Viewed: | 46 times | | Topic: | Administrative | |
|
| In Administrative, wildchicken13 writes:
| | In Administrative, Admin_Russell writes:
| | Furthermore, our great new customer service team that we hired in the fall has
stepped up to the plate and is handling the increased load of tickets beautifully.
Our overall average response time is now 27 hours, which means that for most
tickets submitted on a weekday, you will receive a personal response the same
day.
|
Dat is goed nieuws!
|
Eindelijk kan ik iets lezen op dit forum
|
| Author: | pcthurman | | Posted: | Apr 26, 2023 23:11 | | Subject: | Re: Some excellent news! | | Viewed: | 57 times | | Topic: | Administrative | |
|
| | Thank is amazing news! Thank you, Russell. |
| Author: | Nubs_Select | | Posted: | Apr 26, 2023 21:20 | | Subject: | Re: Some excellent news! | | Viewed: | 53 times | | Topic: | Administrative | |
|
| |
| Author: | wildchicken13 | | Posted: | Apr 26, 2023 21:13 | | Subject: | Re: Some excellent news! | | Viewed: | 59 times | | Topic: | Administrative | |
|
| In Administrative, 1001bricks writes:
| | * If possible make that someone, anywhere, is always awake anytime - so you can
watch and reply to 'emergencies'. I mean - someone who's not you
Russell
|
Nubs_Select?
|
| Author: | wildchicken13 | | Posted: | Apr 26, 2023 21:10 | | Subject: | Re: Some excellent news! | | Viewed: | 60 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | Furthermore, our great new customer service team that we hired in the fall has
stepped up to the plate and is handling the increased load of tickets beautifully.
Our overall average response time is now 27 hours, which means that for most
tickets submitted on a weekday, you will receive a personal response the same
day.
|
Dat is goed nieuws!
|
|
| Author: | Nubs_Select | | Posted: | Apr 26, 2023 20:25 | | Subject: | Re: Some excellent news! | | Viewed: | 49 times | | Topic: | Administrative | |
|
| In Administrative, 1001bricks writes:
| | In Administrative, Nubs_Select writes:
| | Amazing News!
| | Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
|
as I was reading the message I was thinking the same thing and then noticed you
were also thinking the same thing
|
Sincerely? I'm sure in 2030 we'll have to write to jason@bricklink.com
for any problem!
Until then... you've got to improve some points, so go ahead!
|
|
|
| Author: | 1001bricks | | Posted: | Apr 26, 2023 20:22 | | Subject: | Re: Some excellent news! | | Viewed: | 76 times | | Topic: | Administrative | |
|
| In Administrative, Nubs_Select writes:
| | Amazing News!
| | Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
|
as I was reading the message I was thinking the same thing and then noticed you
were also thinking the same thing
|
Sincerely? I'm sure in 2030 we'll have to write to jason@bricklink.com
for any problem!
Until then... you've got to improve some points, so go ahead!
|
|
| Author: | 1001bricks | | Posted: | Apr 26, 2023 20:16 | | Subject: | Re: Some excellent news! | | Viewed: | 62 times | | Topic: | Administrative | |
|
| That's for sure good news!
Fresh newbies or seasoned members at one moment need some help or someone to
be with them, it's the same for all of us.
Just a few minutes or even a canned reply (read the freaking terms!) is far better
than weeks of void.
Thank you the BrickLink for your efforts in this direction!
And thanks for your information, Russell.
May I suggest 2 points?
* If possible make that someone, anywhere, is always awake anytime - so you can
watch and reply to 'emergencies'. I mean - someone who's not you
Russell
* If possible please inform people what's the actual problem (like when closing
a shop) with enough details, and what are their (if any) solutions.
Thank you again. Very very much.
|
|
| Author: | BricksOfFaith | | Posted: | Apr 26, 2023 20:06 | | Subject: | Re: Some excellent news! | | Viewed: | 50 times | | Topic: | Administrative | |
|
| | This is a reason to celebrate! Thank you so much Russel! |
| Author: | Nubs_Select | | Posted: | Apr 26, 2023 20:00 | | Subject: | Re: Some excellent news! | | Viewed: | 69 times | | Topic: | Administrative | |
|
| Amazing News!
| | Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
|
as I was reading the message I was thinking the same thing and then noticed you
were also thinking the same thing Glad to hear that progress has been made!
|
|
| Author: | Admin_Russell | | Posted: | Apr 26, 2023 19:55 | | Subject: | Some excellent news! | | Viewed: | 843 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardAdmin_Russell
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Hello everybody,
As many of you know, during the past couple years we have experienced problems
with lost Help Desk tickets. We did a lot of research into what may be causing
this issue, but the problem persisted. In fact, it actually got worse at the
beginning of this year.
As a result of the increased problem levels, a couple months ago we reconfigured
the connection between the Help Center and our SmarterTrack Help Desk system.
We noticed an immediate, sizeable increase in ticket volume, so much in fact,
that we were concerned about how to handle the extra tickets from a resource
management point of view.
So for 2 months we have been monitoring the levels closely, and we are confident
in saying that we have now found the problem and fixed it.
Furthermore, our great new customer service team that we hired in the fall has
stepped up to the plate and is handling the increased load of tickets beautifully.
Our overall average response time is now 27 hours, which means that for most
tickets submitted on a weekday, you will receive a personal response the same
day.
We know the running narrative in the Forum is that it takes 3 weeks to hear back
from the Help Desk. I suppose this is an improvement over what people used
to say, that one would never hear back. But we'd like to inform everyone
of a NEW reality, where our folks are getting back to you in record time, and
also with exceptional levels of service.
Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
|
|
| Author: | HoleintheWall | | Posted: | Apr 15, 2023 17:31 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 56 times | | Topic: | Administrative | |
|
| | This is great news, thank you |
|
| Author: | Nubs_Select | | Posted: | Apr 14, 2023 18:01 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 43 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | In Administrative, Admin_Russell writes:
| | Hello Canadian sellers,
We have recently received the Canada GST/HST number for BrickLink. This number
will be attached to all future invoices, and all invoices since November 2022
will have the number applied retroactively. All you will need to to do is download
these invoices again.
To access the number, please visit this Help Page for Canada Tax:
https://www.bricklink.com/help.asp?helpID=2555
The deployment should be live within the next few days.
|
The deployment is now live. Sellers, please check your old invoices and let us
know if you don't see the number.
|
Yup! I see it. ill start printing mine now
|
|
|
| Author: | SylvainLS | | Posted: | Apr 14, 2023 08:35 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 31 times | | Topic: | Administrative | |
|
| In Administrative, 1001bricks writes:
| | […]
I don't know... I've to check shipping fees...
|
100 balles et un Mars!
|
|
| Author: | peregrinator | | Posted: | Apr 14, 2023 06:30 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 33 times | | Topic: | Administrative | |
|
| In Administrative, 1001bricks writes:
| | | | | | | | I'm not sure to comprehend, and a bit worried - does that mean we all have
now to move to Canada???
|
We do. You've been assigned to Grise Fiord
|
Welcome to new 1001bricks!
Our shipping methods have an unbeliveable guaranteed delivery of M+1 to M+3 (Air)
or Y+1 (Ground)!
Please kindly note we may be a bit busy next month while chasing oil for our
lamps.
|
BTW - no joke now, I'd be happy to reconsider a life there.
|
I wonder what the northernmost Canadian store is. There don't seem to be
any in Yukon, NW Territories, or Nunavut
|
|
| Author: | 1001bricks | | Posted: | Apr 13, 2023 22:08 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 38 times | | Topic: | Administrative | |
|
| In Administrative, peregrinator writes:
| | In Administrative, 1001bricks writes:
| | BTW - no joke now, I'd be happy to reconsider a life there.
Few years ago, we planned about moving to Tristan da Cuna, seriously.
Then we learnt you simply can't 'move' there
|
Maybe Pitcairn?
|
I don't know... I've to check shipping fees...
|
|
| Author: | peregrinator | | Posted: | Apr 13, 2023 21:48 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 39 times | | Topic: | Administrative | |
|
| In Administrative, 1001bricks writes:
| | BTW - no joke now, I'd be happy to reconsider a life there.
Few years ago, we planned about moving to Tristan da Cuna, seriously.
Then we learnt you simply can't 'move' there
|
Maybe Pitcairn?
|
| Author: | Emporiosa | | Posted: | Apr 13, 2023 20:55 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 39 times | | Topic: | Administrative | |
|
| | |
Is it now possible to claim this as an ITC?
Tyson
|
Yessir. If you held off submitting for Q4 2022, you can apply those in Q1 2023
for end of month (or a future remittance if you already filed).
Whenever they've updated the previous invoices, you'll be able to redownload
them to show the # on the old invoices as well for your files.
|
|
| Author: | leopard37 | | Posted: | Apr 13, 2023 20:44 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 34 times | | Topic: | Administrative | |
|
| In Administrative, Emporiosa writes:
| | It's probably more a thankfully I don't need to bug you anymore about
it lol!
But truly, thank-you so much Russell (and the team) for working on this
| |
Thanks especially to member Emporiosa for asking about this number.
The BrickLink Team
|
|
Is it now possible to claim this as an ITC?
Tyson
|
| Author: | Nubs_Select | | Posted: | Apr 13, 2023 20:24 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 37 times | | Topic: | Administrative | |
|
| | | I just found a picture of Nubs_Select when he was 16!
|
nah beards are to prickly.
| | BTW - no joke now, I'd be happy to reconsider a life there.
|
yah...................................... no
|
|
| Author: | 1001bricks | | Posted: | Apr 13, 2023 20:03 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 38 times | | Topic: | Administrative | |
|
| | | | | | | I'm not sure to comprehend, and a bit worried - does that mean we all have
now to move to Canada???
|
We do. You've been assigned to Grise Fiord
|
Welcome to new 1001bricks!
Our shipping methods have an unbeliveable guaranteed delivery of M+1 to M+3 (Air)
or Y+1 (Ground)!
Please kindly note we may be a bit busy next month while chasing oil for our
lamps.
|
I just found a picture of Nubs_Select when he was 16!
BTW - no joke now, I'd be happy to reconsider a life there.
Few years ago, we planned about moving to Tristan da Cuna, seriously.
Then we learnt you simply can't 'move' there
Second in the list is Niue island.
Considerning a few metric tons of LEGO stock, it becomes a bit more difficult
|
|
|
| Author: | Emporiosa | | Posted: | Apr 13, 2023 20:01 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 40 times | | Topic: | Administrative | |
|
| It's probably more a thankfully I don't need to bug you anymore about
it lol!
But truly, thank-you so much Russell (and the team) for working on this
| |
Thanks especially to member Emporiosa for asking about this number.
The BrickLink Team
|
|
|
| Author: | 1001bricks | | Posted: | Apr 13, 2023 19:49 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 29 times | | Topic: | Administrative | |
|
| In Administrative, peregrinator writes:
| | In Administrative, 1001bricks writes:
| | | | We have recently received the Canada GST/HST number for BrickLink.
|
I'm not sure to comprehend, and a bit worried - does that mean we all have
now to move to Canada???
|
We do. You've been assigned to Grise Fiord
|
Welcome to new 1001bricks!
Our shipping methods have an unbeliveable guaranteed delivery of M+1 to M+3 (Air)
or Y+1 (Ground)!
Please kindly note we may be a bit busy next month while chasing oil for our
lamps.
|
|
|
| Author: | peregrinator | | Posted: | Apr 13, 2023 19:38 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 37 times | | Topic: | Administrative | |
|
| In Administrative, 1001bricks writes:
| | | | We have recently received the Canada GST/HST number for BrickLink.
|
I'm not sure to comprehend, and a bit worried - does that mean we all have
now to move to Canada???
|
We do. You've been assigned to Grise Fiord
|
|
| Author: | 1001bricks | | Posted: | Apr 13, 2023 19:36 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 39 times | | Topic: | Administrative | |
|
| In Administrative, SezaR writes:
| | In Administrative, Nubs_Select writes:
| | Progress! now back to hoping for the rest of the Canada tax update
|
...meaning we hope that there won't be any update.
Really? You want your buyers pay sales taxes?
Hey 1001bricks, I think it is your time to write your comment about what Nubs_Select
want here.
|
I've nothing to do with people living in a young and far province and (for
some of them) speaking a language they say being the same but we don't understand.
|
|
| Author: | 1001bricks | | Posted: | Apr 13, 2023 19:31 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 37 times | | Topic: | Administrative | |
|
| | | We have recently received the Canada GST/HST number for BrickLink.
|
I'm not sure to comprehend, and a bit worried - does that mean we all have
now to move to Canada???
|
|
| Author: | Nubs_Select | | Posted: | Apr 13, 2023 17:55 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 34 times | | Topic: | Administrative | |
|
| In Administrative, SezaR writes:
| | In Administrative, Nubs_Select writes:
| | Progress! now back to hoping for the rest of the Canada tax update
|
...meaning we hope that there won't be any update.
Really? You want your buyers pay sales taxes?
Hey 1001bricks, I think it is your time to write your comment about what Nubs_Select
want here.
|
if its inventory we get it back but the point is technically its supposed to
be done already but its just more paperwork until its sorted out
|
|
| Author: | SezaR | | Posted: | Apr 13, 2023 17:42 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 51 times | | Topic: | Administrative | |
|
| In Administrative, Nubs_Select writes:
| | Progress! now back to hoping for the rest of the Canada tax update
|
...meaning we hope that there won't be any update.
Really? You want your buyers pay sales taxes?
Hey 1001bricks, I think it is your time to write your comment about what Nubs_Select
want here.
|
| Author: | Nubs_Select | | Posted: | Apr 13, 2023 17:13 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 36 times | | Topic: | Administrative | |
|
| |
| Author: | SylvainLS | | Posted: | Apr 13, 2023 17:09 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 48 times | | Topic: | Administrative | |
|
| In Administrative, Nubs_Select writes:
| | Progress! now back to hoping for the rest of the Canada tax update
|
Soon¹.
———
¹ Open the Setup dialog of a Wanted List to know the definition of this word
|
| Author: | Nubs_Select | | Posted: | Apr 13, 2023 16:35 | | Subject: | Re: Canada Tax GST/HST Number | | Viewed: | 43 times | | Topic: | Administrative | |
|
| | Progress! now back to hoping for the rest of the Canada tax update |
|
|
| Author: | yorbrick | | Posted: | Apr 5, 2023 03:11 | | Subject: | Re: Font update coming to some BrickLink pages | | Viewed: | 56 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | Hello everyone,
This week we’ve scheduled a deployment that includes an update to the font used
on all of the newer BrickLink pages like the Studio Gallery, My Collection, BrickLink
Designer Program pages, and many more. We’re working to gradually reduce the
number of different fonts across all of BrickLink and eventually unify down to
just one font for the whole platform.
If you notice any visual bugs with the new font (weird spacing, text extending
outside its box, etc.) please submit a screenshot to the Help Desk.
|
The font makes my fees bill look too big
|
|
| Author: | dcarmine | | Posted: | Apr 4, 2023 16:17 | | Subject: | Re: Font update coming to some BrickLink pages | | Viewed: | 45 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | Hello everyone,
This week we’ve scheduled a deployment that includes an update to the font used
on all of the newer BrickLink pages like the Studio Gallery, My Collection, BrickLink
Designer Program pages, and many more. We’re working to gradually reduce the
number of different fonts across all of BrickLink and eventually unify down to
just one font for the whole platform.
If you notice any visual bugs with the new font (weird spacing, text extending
outside its box, etc.) please submit a screenshot to the Help Desk.
|
Thanks Russell
Donna
|
|
| Author: | 1001bricks | | Posted: | Apr 4, 2023 14:51 | | Subject: | Re: Font update coming to some BrickLink pages | | Viewed: | 45 times | | Topic: | Administrative | |
|
| In Administrative, Admin_Russell writes:
| | Hello everyone,
This week we’ve scheduled a deployment that includes an update to the font used
on all of the newer BrickLink pages like the Studio Gallery, My Collection, BrickLink
Designer Program pages, and many more. We’re working to gradually reduce the
number of different fonts across all of BrickLink and eventually unify down to
just one font for the whole platform.
|
I recommend Comic Sans MS for everything  )
| | If you notice any visual bugs with the new font (weird spacing, text extending
outside its box, etc.) please submit a screenshot to the Help Desk.
|
MUCH appreciated we know in advance what you're working on (on our client
side of course).
Thanks to the team!
|
|
| Author: | Nubs_Select | | Posted: | Apr 4, 2023 12:37 | | Subject: | Re: Font update coming to some BrickLink pages | | Viewed: | 39 times | | Topic: | Administrative | |
|
| | Exciting! Will keep an eye out |
|
|
| Author: | Gorshkov | | Posted: | Mar 30, 2023 17:11 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 165 times | | Topic: | Administrative | |
|
| In Administrative, CE_Tanja writes:
| | Dear BrickLink members,
The LEGO Group released the following statement regarding the war in Ukraine.
Our thoughts are with all the children and families suffering as a result of
the war in Ukraine.
Our priority is the safety of all our colleagues. We are in contact with our
Ukrainian team and are providing ongoing support to ensure their safety. We are
also working to support other colleagues around the world impacted by the escalating
crisis including our team in Russia.
We have paused shipments of products to Russia given the extensive disruption
to the operating environment.
We care deeply about the lasting impact on children and together with the LEGO
Foundation and Ole Kirk’s Fond, we will donate DKK 110 million (approx. USD 16.5
million) to emergency relief efforts, with a focus on providing support for children
and families. The donation will be made to existing partners, including the United
Nations Children’s Fund (UNICEF), Save the Children, and the Danish Red Cross.
This is a volatile and constantly evolving situation which we are monitoring
closely.
What does this mean for BrickLink?
The global payment platforms we use on BrickLink are currently not available
in Russia and deliveries to and from the country are severely disrupted. Given
this, buying and selling activities in Russia will be temporarily deactivated.
Members impacted by this will be informed individually.
We are grateful for everyone in our community and never imagined we would face
a situation such as this or witness the heartbreak and devastation we’re seeing
in Ukraine.
Please continue to adhere to our community guidelines and show each other respect
and support.
Thank you for your understanding.
The BrickLink team
|
|
|
| Author: | Nubs_Select | | Posted: | Mar 8, 2023 15:02 | | Subject: | Re: We are live with BDP Voting | | Viewed: | 74 times | | Topic: | Administrative | |
|
| In Administrative, CE_Tanja writes:
| | In Administrative, SylvainLS writes:
| | In Administrative, Classicsmiley writes:
| | […]
Thank you!
When I started voting on the models yesterday, there were voting buttons right
on each item on the list page, and I could see which ones I'd voted for.
Today, those buttons seem to be gone.
Could we please at least get an icon on each model in the list to show how we
voted? Also, being able to sort the list by "most-liked" or "least-liked"
would be useful in helping to navigate the list.
Thanks again.
-Joel
|
“Filtering out models that are already voted on is a good idea. Likely to be
added for Series 2. We had to remove the gallery view voting feature due to traffic
issues but will be added again shortly.” — Alex (BDP) https://forum.bricklink.com/viewtopic.php?f=13&t=8759#p27560
|
Thank you Sylvain. I definitely agree to the suggestion about the filtering,
keep the suggestions coming.
|
suggestion. host a pizza party to boost morale in the fight against the mustard
gang
|
|
| Author: | CE_Tanja | | Posted: | Mar 8, 2023 15:01 | | Subject: | Re: We are live with BDP Voting | | Viewed: | 62 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardCE_Tanja
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
|
Admin |
|
|
| BrickLink Administrator |
|
| In Administrative, SylvainLS writes:
| | In Administrative, Classicsmiley writes:
| | […]
Thank you!
When I started voting on the models yesterday, there were voting buttons right
on each item on the list page, and I could see which ones I'd voted for.
Today, those buttons seem to be gone.
Could we please at least get an icon on each model in the list to show how we
voted? Also, being able to sort the list by "most-liked" or "least-liked"
would be useful in helping to navigate the list.
Thanks again.
-Joel
|
“Filtering out models that are already voted on is a good idea. Likely to be
added for Series 2. We had to remove the gallery view voting feature due to traffic
issues but will be added again shortly.” — Alex (BDP) https://forum.bricklink.com/viewtopic.php?f=13&t=8759#p27560
|
Thank you Sylvain. I definitely agree to the suggestion about the filtering,
keep the suggestions coming.
|
|
| Author: | SylvainLS | | Posted: | Mar 8, 2023 14:51 | | Subject: | Re: We are live with BDP Voting | | Viewed: | 42 times | | Topic: | Administrative | |
|
| In Administrative, Classicsmiley writes:
| | […]
Thank you!
When I started voting on the models yesterday, there were voting buttons right
on each item on the list page, and I could see which ones I'd voted for.
Today, those buttons seem to be gone.
Could we please at least get an icon on each model in the list to show how we
voted? Also, being able to sort the list by "most-liked" or "least-liked"
would be useful in helping to navigate the list.
Thanks again.
-Joel
|
“Filtering out models that are already voted on is a good idea. Likely to be
added for Series 2. We had to remove the gallery view voting feature due to traffic
issues but will be added again shortly.” — Alex (BDP) https://forum.bricklink.com/viewtopic.php?f=13&t=8759#p27560
|
|
| Author: | Classicsmiley | | Posted: | Mar 8, 2023 14:41 | | Subject: | Re: We are live with BDP Voting | | Viewed: | 46 times | | Topic: | Administrative | |
|
| In Administrative, CE_Tanja writes:
| | Dear all,
We started BDP Series 1 Voting yesterday.
We are completely blown away by the amazing designs that were submitted during
the intake last month.
375 designs made it through to voting!
Don't miss your chance to support the designs that you like the best.
https://www.bricklink.com/v3/designer-program/main.page
|
Thank you!
When I started voting on the models yesterday, there were voting buttons right
on each item on the list page, and I could see which ones I'd voted for.
Today, those buttons seem to be gone.
Could we please at least get an icon on each model in the list to show how we
voted? Also, being able to sort the list by "most-liked" or "least-liked"
would be useful in helping to navigate the list.
Thanks again.
-Joel
|
|
|
| Author: | manganschlamm | | Posted: | Mar 4, 2023 08:24 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 118 times | | Topic: | Administrative | |
|
| In Administrative, Nikonov writes:
| | It's difficult to believe that you have decided to deactivate russian brickLink
stores after so many years of cobusiness. (((
|
Only if the average Russians start to be affected by the actions of their president
something may change in the course of current actions.
|
| Author: | maximus9991982 | | Posted: | Mar 4, 2023 07:59 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 163 times | | Topic: | Administrative | |
|
| Hi, dear BrickLink team! I am from Belarus. I can't make the order. Is it
because the Ukraine war? Belarus people don't support this war and we want
to buy our lovely Lego minifigures. How and when can we buy here?
|
|
| Author: | morsormail | | Posted: | Feb 21, 2023 17:09 | | Subject: | Re: New Seller Verification changes for the EU | | Viewed: | 115 times | | Topic: | Administrative | |
|
| In Administrative, cs_anastasia writes:
| | Dear BrickLink members,
Due to legal compliance with DAC-7 rules, we are required to collect additional
information from new business sellers in the European Union starting from the
middle of next week. Refer to Article 8ac of the document to find out if you
have the documentation to qualify as a business seller.
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32021L0514
|
Please assist with understanding your term 'business seller'.
In the linked document it uses 'individual' and 'Entity' for
the definition of 'Active Seller'. So is the 'business seller'
used here to be understood as only being 'Entity'? Or does it also include
'individual'?
And if it does include the type 'individual', and the member state does
not require a business registration, what will the be required to provide to
bricklink? Is it name, address, place of birth and date of birth?
/ Morten
|
|
| Author: | Nordleng07 | | Posted: | Feb 20, 2023 07:47 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 177 times | | Topic: | Administrative | |
|
| why are you deleting messages? You don't like them? But where is your freedom
of speech? which you are protecting! which you are fighting for!
|
|
| Author: | randyf | | Posted: | Feb 18, 2023 14:28 | | Subject: | Re: Reserve your LEGO® account nickname today! | | Viewed: | 116 times | | Topic: | Administrative | |
|
| It is definitely happening, but most likely at a later time than they initially
thought.
Cheers,
Randy
In Administrative, BricksOfFaith writes:
| | What ever happened to this?? Did they decide not to do it??? I’ve been waiting
stressfully hoping they don’t mess EVERYTHING up….
In Administrative, Admin writes:
| | Dear BrickLink member,
We’ll be making some changes to the LEGO® Account system in 2023 that’ll make
things a bit easier for you and other BrickLink® members. We’re introducing a
universal LEGO nickname that will work in all online LEGO experiences, including
BrickLink. This means that your username on BrickLink will be the same as your
LEGO Account nickname. That way, you’ll only have to keep track of one nickname,
and it’ll be easier for others to follow you and enjoy your LEGO content.
Right now, we’re giving our BrickLink and LEGO Ideas members a chance to create
and reserve their preferred nickname before we open the service to other LEGO
account holders. If you already have a LEGO Account, we’ll ask you to do a quick
setup on that account by following the link below. All you must do is submit
your BrickLink username as your new LEGO Account nickname. That’s how we’ll make
sure you get the nickname you prefer, on BrickLink, LEGO Ideas and everywhere
else!
If you do not have an account already, follow the link below to create an account
and to select your own nickname.
We understand how important it is to you that other BrickLink members recognize
you on our site, so we encourage you to complete the nickname setup as soon as
you can.
There’s one more thing, though. For trademark and copyright reasons, nicknames
can’t contain words like “LEGO” or “BrickLink” We appreciate all our BrickLink
members, and we understand that changing your nickname isn’t necessarily something
you’d like to do. It’s all part of our work to provide our BrickLink members
with the best possible way to connect with the LEGO brand and each other, and
we hope you’ll feel the benefits of this going forward.
If you find your nickname is rejected for this reason, we encourage you to use
other words related to the LEGO brand like “brick” or “build.” See what fun and
personal combinations you can make!
Anyway, here’s what you need to do:
• Follow this link to log in to your LEGO Account or to create a new LEGO account
https://identity.lego.com/en-US/profile?returnUrl=https%3A%2F%2Fwww.bricklink.com%2F&clientid=0fd7ca3b-3a33-48e3-a747-8ec6f09557c1&appContext=false&adultexperience=true&hideheader=true&hideclosebutton=false&hideexternallogin=false&childsignupexperience=
• Click the Edit icon next to your avatar
• Choose your preferred nickname in the field
• Click Submit and wait a few seconds for your nickname to be approved
• That’s it! You’re all set!
Please select your preferred nickname by the 16th of January 2023. If you’re
not able to change it by this time, we’ll give you an auto-generated nickname.
PLEASE CHECK THESE GUIDELINES BEFORE SUBMITTING A NEW NICKNAME
A nickname...
• can be created in the languages available within a LEGO experience, e.g., LEGO.com
or LEGO Life.
• must be between 4-25 characters in length
• can contain both upper- and lower-case letters
• can be a mix of characters and numbers
• can include a maximum of 4 numbers
• can only include the following special signs: ‘.’ and/or ‘-‘and/or ‘_’
• can include spaces, but not two or more consecutive spaces
• can’t contain the LEGO wordmark including any variations that make it look
as if the name indicates an individual representing the LEGO Group
• can’t contain a LEGO franchise that is a trademark owned by the LEGO Group
• can’t contain a name from another intellectual property not owned by the LEGO
Group (example: Star Wars)
• can’t contain an email address or other contact info
• can’t contain references to other social platforms
• must adhere to the standard LEGO moderation guidelines including but not limited
to political or religious topics, drugs and alcohol, weapon references, hate
speech, profanities, violence, or abusive language
FREQUENTLY ASKED QUESTIONS
Please visit our Help Center for a list of Freqeuntly Asked Questions
https://www.bricklink.com/help.asp?helpID=2576
If you would like to recieve information about this type of topic in the future,
you can sign up for Personalized Marketting here
https://www.bricklink.com/pref_contact.asp
|
|
|
|
| Author: | BricksOfFaith | | Posted: | Feb 18, 2023 06:53 | | Subject: | Re: Reserve your LEGO® account nickname today! | | Viewed: | 97 times | | Topic: | Administrative | |
|
| What ever happened to this?? Did they decide not to do it??? I’ve been waiting
stressfully hoping they don’t mess EVERYTHING up….
In Administrative, Admin writes:
| | Dear BrickLink member,
We’ll be making some changes to the LEGO® Account system in 2023 that’ll make
things a bit easier for you and other BrickLink® members. We’re introducing a
universal LEGO nickname that will work in all online LEGO experiences, including
BrickLink. This means that your username on BrickLink will be the same as your
LEGO Account nickname. That way, you’ll only have to keep track of one nickname,
and it’ll be easier for others to follow you and enjoy your LEGO content.
Right now, we’re giving our BrickLink and LEGO Ideas members a chance to create
and reserve their preferred nickname before we open the service to other LEGO
account holders. If you already have a LEGO Account, we’ll ask you to do a quick
setup on that account by following the link below. All you must do is submit
your BrickLink username as your new LEGO Account nickname. That’s how we’ll make
sure you get the nickname you prefer, on BrickLink, LEGO Ideas and everywhere
else!
If you do not have an account already, follow the link below to create an account
and to select your own nickname.
We understand how important it is to you that other BrickLink members recognize
you on our site, so we encourage you to complete the nickname setup as soon as
you can.
There’s one more thing, though. For trademark and copyright reasons, nicknames
can’t contain words like “LEGO” or “BrickLink” We appreciate all our BrickLink
members, and we understand that changing your nickname isn’t necessarily something
you’d like to do. It’s all part of our work to provide our BrickLink members
with the best possible way to connect with the LEGO brand and each other, and
we hope you’ll feel the benefits of this going forward.
If you find your nickname is rejected for this reason, we encourage you to use
other words related to the LEGO brand like “brick” or “build.” See what fun and
personal combinations you can make!
Anyway, here’s what you need to do:
• Follow this link to log in to your LEGO Account or to create a new LEGO account
https://identity.lego.com/en-US/profile?returnUrl=https%3A%2F%2Fwww.bricklink.com%2F&clientid=0fd7ca3b-3a33-48e3-a747-8ec6f09557c1&appContext=false&adultexperience=true&hideheader=true&hideclosebutton=false&hideexternallogin=false&childsignupexperience=
• Click the Edit icon next to your avatar
• Choose your preferred nickname in the field
• Click Submit and wait a few seconds for your nickname to be approved
• That’s it! You’re all set!
Please select your preferred nickname by the 16th of January 2023. If you’re
not able to change it by this time, we’ll give you an auto-generated nickname.
PLEASE CHECK THESE GUIDELINES BEFORE SUBMITTING A NEW NICKNAME
A nickname...
• can be created in the languages available within a LEGO experience, e.g., LEGO.com
or LEGO Life.
• must be between 4-25 characters in length
• can contain both upper- and lower-case letters
• can be a mix of characters and numbers
• can include a maximum of 4 numbers
• can only include the following special signs: ‘.’ and/or ‘-‘and/or ‘_’
• can include spaces, but not two or more consecutive spaces
• can’t contain the LEGO wordmark including any variations that make it look
as if the name indicates an individual representing the LEGO Group
• can’t contain a LEGO franchise that is a trademark owned by the LEGO Group
• can’t contain a name from another intellectual property not owned by the LEGO
Group (example: Star Wars)
• can’t contain an email address or other contact info
• can’t contain references to other social platforms
• must adhere to the standard LEGO moderation guidelines including but not limited
to political or religious topics, drugs and alcohol, weapon references, hate
speech, profanities, violence, or abusive language
FREQUENTLY ASKED QUESTIONS
Please visit our Help Center for a list of Freqeuntly Asked Questions
https://www.bricklink.com/help.asp?helpID=2576
If you would like to recieve information about this type of topic in the future,
you can sign up for Personalized Marketting here
https://www.bricklink.com/pref_contact.asp
|
|
|
| Author: | ihave36paws | | Posted: | Feb 5, 2023 08:45 | | Subject: | Re: Seller Terms of Service Update Feb 2, 2023 | | Viewed: | 111 times | | Topic: | Administrative | |
|
| I can not figure out how to update my seller terms and I am unable to pay my
Fee's for the month. It says they must be paid by the 15th before I am terminated
but it won't let me pay.
In Administrative, Admin_Russell writes:
| | Hello everybody,
Yesterday we updated the Seller Terms of Service. Here is a summary of the changes
that were made.
• Opening section - Removed one restrictive phrase
If you do not agree to the revised Seller Terms, then BrickLink is entitled
to terminate these Seller Terms as they apply to you, and disable your
Seller account.
• 1.2.8 - Replaced the term “on hand” with more explicit language
Exact quantity: The quantity of the item that you are listing for sale must
not be greater than the quantity you have physical possession of in the country
in which your BrickLink store is registered. Drop shipping is not permitted.
• 1.2.11 and 1.2.12 - Removed these sections regarding the MOC Shop
MOC Packages. If you offer for sale in your store bricks and build instructions
for a design made available by a Designer (a “MOC Package”), then you must (i)
offer to sell all the bricks that are necessary to build the model represented
by the MOC Package and (ii) deliver or otherwise make available to the Buyers
of the MOC Package the build instructions for the MOC Package.
Designers’ MOCs and Designs. Without written consent of a Designer, or except
as otherwise permitted herein, you may not sell, reproduce or create derivative
works of any Designer's models, images or designs published on the Site,
including at moc.BrickLink.com or within the Studio Gallery portion of the Site.]
• 1.3 - Removed various other mentions of the MOC Shop
• 1.3.11 - New language was added regarding complimentary use of the site
Complimentary use in Select Countries: LEGO BrickLink, Inc. is required to
register with the tax authorities in the countries from which BrickLink collects
Store Fees. For certain countries with few BrickLink sellers, or where the overall
BrickLink sales volume is low, the cost to LEGO BrickLink, Inc. of registering
for tax purposes can exceed the anticipated revenue from Store Fees. In such
cases, BrickLink may not charge Store Fees for sellers in countries where the
cost of registration with local tax authorities would make it economically advantageous
for BrickLink to not charge Store Fees. The list of countries for which BrickLink
will not charge Store Fees is subject to change from time to time as economic
conditions change, at BrickLink's sole discretion. The current list of exempted
countries may be found here.
**************************************
You can easily see the exact differences by opening two tabs for this page:
https://www.bricklink.com/v3/terms_of_service_seller.page
On the dropdown menu in the upper right corner, select July 1, 2021 and for the
other keep it at the default Feb 2, 2023.
None of the changes to the TOS were considered critical enough to require consent
from our sellers. However, communication was sent to various groups of sellers
who may be affected by these changes.
Thank you,
The BrickLink Team
|
|
|
| Author: | wildchicken13 | | Posted: | Feb 4, 2023 21:28 | | Subject: | Re: Seller Terms of Service Update Feb 2, 2023 | | Viewed: | 98 times | | Topic: | Administrative | |
|
| In Administrative, BricksOfFaith writes:
| | Why exactly did we get rid of the Moc shop? The concept seemed cool…
|
I don't remember exactly when MOC Shop was retired, but it was sometime around
1-2 years ago.
I was fairly active on MOC Shop, both as a designer and as a seller for other
people's MOCs. However, I found the amount of effort required to produce
kits to be too much for the amount of money involved, and not many buyers were
willing to pay the full price. I ended up selling many kits at a loss.
In retrospect, it was not very well thought out. Why pay someone else to do something
you enjoy?
That being said, some MOCs did sell well, such as the Nintendo Entertainment
System. Funny enough, the LEGO Group released their own version just a few years
later!
Not sure if it can fit a Raspberry Pi, though.
My personal favorite was the pegasus, I even kept a copy just for myself. It
was also my best selling MOC. The instructions are for sale on Rebrickable:
https://rebrickable.com/mocs/MOC-74921/Amida_Na/pegasus/#details
Now, I just sell instructions for my own MOCs, since buyers can easily upload
the parts list to BrickLink and order the parts on their own. Buyer does all
the hard work, much easier for me…
|
|
| Author: | SylvainLS | | Posted: | Feb 4, 2023 15:09 | | Subject: | Re: Seller Terms of Service Update Feb 2, 2023 | | Viewed: | 94 times | | Topic: | Administrative | |
|
| In Administrative, BricksOfFaith writes:
| | Why exactly did we get rid of the Moc shop? The concept seemed cool…
|
It didn’t work out. Nobody used it. No demand, no offer; no offer, no demand.
|
| Author: | 1001bricks | | Posted: | Feb 4, 2023 15:08 | | Subject: | Re: Seller Terms of Service Update Feb 2, 2023 | | Viewed: | 90 times | | Topic: | Administrative | |
|
| In Administrative, BricksOfFaith writes:
| | Why exactly did we get rid of the Moc shop?
|
Much work, zero profit.
|
| Author: | BricksOfFaith | | Posted: | Feb 4, 2023 14:52 | | Subject: | Re: Seller Terms of Service Update Feb 2, 2023 | | Viewed: | 111 times | | Topic: | Administrative | |
|
| | Why exactly did we get rid of the Moc shop? The concept seemed cool… |
| Author: | yorbrick | | Posted: | Feb 3, 2023 18:00 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 124 times | | Topic: | Administrative | |
|
| | |
PayPal works in Belarus even with local credit cards from banks that are not
under sanctions, so no problem with payment. I think the real reason is that
Lego left our market, so Bricklink left it as a part of Lego group.
|
I thought paypal had stopped operating in Belarus as Western governments have
applied the same financial sanctions on Belarus as Russia. And yes, LEGO pulled
out of both countries, as have many other Western based international companies.
|
|
| Author: | Admin_Russell | | Posted: | Feb 3, 2023 15:56 | | Subject: | Seller Terms of Service Update Feb 2, 2023 | | Viewed: | 492 times | | Topic: | Administrative | |
|
|
BrickLink
ID CardAdmin_Russell
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Hello everybody,
Yesterday we updated the Seller Terms of Service. Here is a summary of the changes
that were made.
• Opening section - Removed one restrictive phrase
If you do not agree to the revised Seller Terms, then BrickLink is entitled
to terminate these Seller Terms as they apply to you, and disable your
Seller account.
• 1.2.8 - Replaced the term “on hand” with more explicit language
Exact quantity: The quantity of the item that you are listing for sale must
not be greater than the quantity you have physical possession of in the country
in which your BrickLink store is registered. Drop shipping is not permitted.
• 1.2.11 and 1.2.12 - Removed these sections regarding the MOC Shop
MOC Packages. If you offer for sale in your store bricks and build instructions
for a design made available by a Designer (a “MOC Package”), then you must (i)
offer to sell all the bricks that are necessary to build the model represented
by the MOC Package and (ii) deliver or otherwise make available to the Buyers
of the MOC Package the build instructions for the MOC Package.
Designers’ MOCs and Designs. Without written consent of a Designer, or except
as otherwise permitted herein, you may not sell, reproduce or create derivative
works of any Designer's models, images or designs published on the Site,
including at moc.BrickLink.com or within the Studio Gallery portion of the Site.]
• 1.3 - Removed various other mentions of the MOC Shop
• 1.3.11 - New language was added regarding complimentary use of the site
Complimentary use in Select Countries: LEGO BrickLink, Inc. is required to
register with the tax authorities in the countries from which BrickLink collects
Store Fees. For certain countries with few BrickLink sellers, or where the overall
BrickLink sales volume is low, the cost to LEGO BrickLink, Inc. of registering
for tax purposes can exceed the anticipated revenue from Store Fees. In such
cases, BrickLink may not charge Store Fees for sellers in countries where the
cost of registration with local tax authorities would make it economically advantageous
for BrickLink to not charge Store Fees. The list of countries for which BrickLink
will not charge Store Fees is subject to change from time to time as economic
conditions change, at BrickLink's sole discretion. The current list of exempted
countries may be found here.
**************************************
You can easily see the exact differences by opening two tabs for this page:
https://www.bricklink.com/v3/terms_of_service_seller.page
On the dropdown menu in the upper right corner, select July 1, 2021 and for the
other keep it at the default Feb 2, 2023.
None of the changes to the TOS were considered critical enough to require consent
from our sellers. However, communication was sent to various groups of sellers
who may be affected by these changes.
Thank you,
The BrickLink Team
|
|
| Author: | axaday | | Posted: | Feb 3, 2023 09:48 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 155 times | | Topic: | Administrative | |
|
| In Administrative, TaGsAlex writes:
| | good afternoon, what is happening in Ukraine is certainly terrible, and we all
hope for a speedy solution to the world, but how are Belarusians to blame in
this situation? why should they be deprived of the opportunity to buy a children's
designer?
|
The Belarusian foreign minister confirmed last week that Belarus is doing joint
exercises with Russian troops building up in Belarus. Russia is freely using
Belarusian air space for missile and drone attacks on Ukraine. I don't think
YOU or any of your friends are to blame, but your government is entirely allied
with Russia in this.
|
|
| Author: | yorbrick | | Posted: | Feb 3, 2023 09:20 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 140 times | | Topic: | Administrative | |
|
| In Administrative, TaGsAlex writes:
| | good afternoon, what is happening in Ukraine is certainly terrible, and we all
hope for a speedy solution to the world, but how are Belarusians to blame in
this situation? why should they be deprived of the opportunity to buy a children's
designer?
|
Because the many western countries have imposed financial and trade sanctions
against Belarus because of your government's support for Russia and their
invasion of Ukraine. Importantly, PayPal have stopped operating in Russia and
Belarus because of the financial sanctions, so there are no payment options to
pay fees.
|
|
| Author: | TaGsAlex | | Posted: | Feb 3, 2023 09:04 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 207 times | | Topic: | Administrative | |
|
| good afternoon, what is happening in Ukraine is certainly terrible, and we all
hope for a speedy solution to the world, but how are Belarusians to blame in
this situation? why should they be deprived of the opportunity to buy a children's
designer?
|
|
| Author: | Nubs_Select | | Posted: | Jan 24, 2023 15:14 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 156 times | | Topic: | Administrative | |
|
| In Administrative, yorbrick writes:
| | In Administrative, Nubs_Select writes:
| | In Administrative, SylvainLS writes:
| | In Administrative, Nubs_Select writes:
| | In Administrative, jay5836 writes:
pretty sure Russians can still buy from russian stores
|
The Russian stores don’t have any way to pay their fees to BrickLink.
|
oh ok i was confused since they still show up in feeds of items for sale such
as this one
https://store.bricklink.com/TemKo?sID=1133887&itemID=322210214#/shop
|
No feedback since June 2022 suggests they can't sell.
|
ya its still weird how they still show up in the price guide and you think you
can buy from them but then cant
|
|
| Author: | yorbrick | | Posted: | Jan 24, 2023 14:52 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 137 times | | Topic: | Administrative | |
|
| In Administrative, Nubs_Select writes:
| | In Administrative, SylvainLS writes:
| | In Administrative, Nubs_Select writes:
| | In Administrative, jay5836 writes:
pretty sure Russians can still buy from russian stores
|
The Russian stores don’t have any way to pay their fees to BrickLink.
|
oh ok i was confused since they still show up in feeds of items for sale such
as this one
https://store.bricklink.com/TemKo?sID=1133887&itemID=322210214#/shop
|
No feedback since June 2022 suggests they can't sell.
|
|
| Author: | Nubs_Select | | Posted: | Jan 24, 2023 14:49 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 109 times | | Topic: | Administrative | |
|
| In Administrative, SylvainLS writes:
| | In Administrative, Nubs_Select writes:
| | In Administrative, jay5836 writes:
pretty sure Russians can still buy from russian stores
|
The Russian stores don’t have any way to pay their fees to BrickLink.
|
oh ok i was confused since they still show up in feeds of items for sale such
as this one
https://store.bricklink.com/TemKo?sID=1133887&itemID=322210214#/shop
|
|
| Author: | SylvainLS | | Posted: | Jan 24, 2023 14:17 | | Subject: | Re: Important update reg. Ukraine and Russia | | Viewed: | 128 times | | Topic: | Administrative | |
|
| In Administrative, Nubs_Select writes:
| | In Administrative, jay5836 writes:
pretty sure Russians can still buy from russian stores
|
The Russian stores don’t have any way to pay their fees to BrickLink.
|
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|
Australia, Queensland
France, Nouvelle-Aquitaine
Canada, Ontario
Belgium, Brussels
Netherlands, Gelderland
Portugal
United Kingdom, England
Russia, Moscow Region
Germany, Nordrhein-Westfalen
Belarus, Vitsebsk
Denmark
