Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | jbroman  | | Posted: | Oct 31, 2022 22:50 | | Subject: | Re: Purpose of BL v3 "active elements only" ? | | Viewed: | 43 times | | Topic: | Help | |
| In Help, sw_lego_lover writes:
| | What does "active elements only" mean? For white bricks 2x? it results in no
change in the listings when selected.
That parts list includes ancient bricks from the 1950s which are no longer purchasable.
I would assume these parts would be removed from the list when "active elements
only" is selected.
Where is the functionality documented? What does it mean?
|
When I check white 2x bricks, it changes from 896 to 859.
When looking at another category with fewer parts (Plant, Tree), I noticed that
the two parts that was removed did not have any stores selling it.
Therefore, I concluded that "active elements only" means that at least one store
sells that part.
It's a part of XP (v3) with no documentation.
The XP help center also links to the Studio forum instead of a XP help page.
I would suggest staying with the Classic BrickLink (v2).
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| Author: | jbroman | | Posted: | Oct 30, 2022 06:32 | | Subject: | Re: How to select all items in inventory >2cm? | | Viewed: | 61 times | | Topic: | Packing Dimensions | |
| In Packing Dimensions, xdennisma writes:
| | Thanks for the quick reply! However, I thought I already had this restriction
enabled, yet selecting this field on the Inventory screen does not bring up any
parts (yes, I do have several parts in inventory that exceed 2cm.)
|
Filtering by IC unavailable will only show parts:
-that are set to a manual package type, or
-if the weight is missing (if set to weight bound), or
-if any of the dimensions are missing (if set to volume bound).
| | To clarify, for my Store Settings, under the Shipping tab in the "Restrictions
and Adjustments" section for my main shipping option, I have a Max Dimension
of "2cm" showing for the middle "(h)" field.
|
This dimension is used to calculate the max volume of a package.
To complicate your search, looking at just the height of a part to see if it's
more than 2 cm will not give you what you want. You need to exclude any part
where any of the three dimensions is less than 2 cm.
For example, a 1x6x5 panel will show in your search as it is more than 2 cm in
height. but the system realizes the panel can lie down. In other words, it looks
at the smallest of the dimension fields to determine "volume" height.
To complicate things, the dimensions listed in the inventory don't follow
the package restriction dimensions of w x h x d.
Parts follow d x w x h:
DimX = Depth (shortest of the two horizontal dimensions)
DimY = Width (longest of the two horizontal dimensions)
DimZ = Height (vertical dimension)
Minifigures and sets use w x h x d (as if it is standing up)
DimX = Width
DimY = Height
DimZ = Depth
https://www.bricklink.com/help.asp?helpID=2510
| |
Is there any other way of adding in the height restriction to this shipping option,
to align with what you proposed?
|
I have the following set for package restrictions for my lettermail shipping
method:
37 cm(w) x 1.85 cm(h) x 26 cm(d)
I use slightly smaller dimensions than allowed by Canada Post to account for
packaging.
I only add a remark if the part is close to the max thickness allowed with lettermail.
----------------------------------
With regards to Packing Type setting: Weight Bound should be used for parts that
are approximately 2 x 2 x 2 cm and smaller.
From Admin Russell: https://www.bricklink.com/message.asp?ID=1342842
One aspect of the system that is not widely known or understood is the effect
of packing dimensions on weight bound items - these are small parts. Even though
an item is weight bound and will not cause a direct issue with size, when the
volume calculation is performed at the end of the process, packing dimensions
are used to calculate the total liquid dimension (volume). Small parts containing
a lot of empty space may trigger a volume issue even though the weight was within
the limits.
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| Author: | jbroman | | Posted: | Oct 27, 2022 19:50 | | Subject: | Re: Template for package delivered message? | | Viewed: | 42 times | | Topic: | Shipping | |
| In Shipping, BEEKUZZ writes:
| | Most of my buyers fail to mark their order as received, much less complete.
Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.
When Bricklink sent out the designer sets, they changed the status.
Thank you, Lisa
|
The seller doesn't have the ability to mark it received anymore.
Once set to shipped, your options are packed, shipped or completed.
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| Author: | jbroman | | Posted: | Oct 26, 2022 12:07 | | Subject: | Re: Canceling a Paid Order | | Viewed: | 33 times | | Topic: | Help | |
| In Help, peregrinator writes:
| | In Help, Russ1409 writes:
| | Thank you for the reply. The first problem is I didn't have the Edit Order
option checked to show on my screen. Once I fixed that, however, I don't
have an option to change the status from completed (see image).
|
Ah - I don't think you can edit the order once the status has been set to
completed.
|
The buyer has up to 7 days to change it back.
Ask your buyer to change it back and then you can cancel
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| Author: | jbroman | | Posted: | Oct 25, 2022 23:50 | | Subject: | Re: Canceling a Paid Order | | Viewed: | 38 times | | Topic: | Help | |
| In Help, Russ1409 writes:
| | I refunded the order through Bricklink, but I don't see anwhere to set payment
status to "none."
In Help, peregrinator writes:
| | Make sure the refund is recorded here in BL, then I think you can set payment
status to None and then go through the cancellation process
In Help, Russ1409 writes:
| | Sorry, to be completely clear, he received the photos and decided to cancel.
I never shipped the bricks.
Thank you.
In Help, Russ1409 writes:
| | Hi;
I had a buyer request an invoice for a bunch of used bricks, I sent the invoice,
and he paid it. He then (I think) had second thoughts about the description
of the bricks, and asked for some photos. Once he received them, he decided
he wanted to cancel the order.
I have no problem with this, so I refunded the total amount back to him via PayPal.
But now, since the order is marked "paid," in Bricklink, can the order be canceled?
I don't see where that's an option.
Thank you
|
|
|
|
Go to edit order (between the order ID and date). The icon looks like two pieces
of paper.
On that page you can change the payment status from completed to none.
Then go here to cancel the order
https://www.bricklink.com/retractOrder.asp?utm_content=subnav
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| Author: | jbroman | | Posted: | Oct 25, 2022 23:45 | | Subject: | Re: CONTEST | | Viewed: | 21 times | | Topic: | Contests | |
| 26 October, 2:10 pm
27 October, 2:10 pm
|
| Author: | jbroman | | Posted: | Oct 21, 2022 22:28 | | Subject: | Re: Architect House | | Viewed: | 41 times | | Topic: | Related Software | |
| In Technical Issues, Andr3a42 writes:
| | Hi everyone, just like to know if it's possible to unload the building list
of the Architect House in the Studio Creation Session, I mean in BL format to
create a Want List? TY
|
Technically no. It is set to display only.
But the instructions are available, so you can build it using the instructions.
At the end, you can then upload the finished model to a wanted list.
As it was originally created in Studio, there is a chance that some parts may
not be available in the colour in the instructions.
|
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| Author: | jbroman | | Posted: | Oct 18, 2022 20:09 | | Subject: | Re: Instructions in LDD from Stud.io import file | | Viewed: | 22 times | | Topic: | Help | |
| What I've done is look into the preferences to find the shortcut codes and
get to know the ones you use the most.
You can even change or add your own shortcut code.
If I'm building something from scratch, I've assigned the Z key to add
a step.
That way every time I add a part, I can click on Z and the next part goes to
the next step.
Get used to building using sub-models.
You can also make instructions using the step editor and working "backwards".
Work from the finished MOC and when selecting parts, use move to step after.
This removes the part from the current view. Rinse and repeat until you've
reached the first step/part.
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| Author: | jbroman | | Posted: | Oct 17, 2022 21:59 | | Subject: | Re: Return to Sender: No Such Street | | Viewed: | 39 times | | Topic: | Help | |
| In Help, moorefun04 writes:
| | Buyer with 800+ feedback placed an order. PayPal didn’t complain about the address.
USPS returned it to us 6 days later saying no such street. Any advice about how
to handle this one?
|
Contact the buyer to check the address.
Double check to see if the address on the package is correct. You may have transposed
a number.
Also, check Google maps to see yourself if it exists.
|
| Author: | jbroman | | Posted: | Oct 17, 2022 12:07 | | Subject: | Re: CONTEST | | Viewed: | 24 times | | Topic: | Contests | |
| | 21 October 2022, 2:15 pm |
| Author: | jbroman | | Posted: | Oct 14, 2022 19:38 | | Subject: | Re: Fake or real? | | Viewed: | 65 times | | Topic: | Help | |
| In Help, cosmicray writes:
| | In Help, DenisTysh writes:
| | Hello Lego fans,
I just received a Rocked Supper Battle Droid and I can't understand if it's
real or fake.
I'd really like someone to help me thx!!!
See photos; (the left is my, to right is frome an order)
|
Ignoring the trade-marks for a moment, those two are not identical. The one on
the right has a lower arm that looks like a weapon, while the one on the left
has symmetrical arms.
Nita Rae
|
The one on the right looks like
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| Author: | jbroman | | Posted: | Oct 11, 2022 19:24 | | Subject: | Re: Paypal onsite or offsite? | | Viewed: | 36 times | | Topic: | Payment Methods | |
| In Payment Methods, The_Brickmaster writes:
| | Thanks. That's exactly what I've done. Buyers can choose whichever Paypal
they prefer.
|
The problem with this is that buyers who should pay onsite due to taxes etc.
may choose offsite and then the taxes don’t go to where it’s supposed to go.
Then you’re stuck refunding the money for it to go through on-site
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| Author: | jbroman | | Posted: | Oct 9, 2022 03:40 | | Subject: | Re: Lego Part? | | Viewed: | 56 times | | Topic: | Help | |
| In Help, Moccamaster writes:
| | In Help, Moccamaster writes:
| | In Help, peregrinator writes:
| | In Help, Moccamaster writes:
| | In Help, Nubs_Select writes:
| | looks a bit like playmobil
|
But fits perfect in his hand!
|
Could be but the part of it that you're putting in his hand is tapered (or
at least it looks like it is), which Lego typically would not do for something
meant to be gripped by a minifigure hand.
|
I just found a piece similar in the actual Minifigure collectible series ...
|
|
That’s
And why would the Stig hold a Playmobile part (in your other photo)?
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| Author: | jbroman | | Posted: | Oct 8, 2022 21:32 | | Subject: | Re: Part number 15573 | | Viewed: | 43 times | | Topic: | Colors | |
| In Catalog Requests, muftak3 writes:
| | Not sure how to put in a request for a change. I have been ordering bulk Pearl
Gold pieces. They seem to come in 2 different versions. One is the flat gold
I expect. The other is more of a non shiny metallic look that is a darker gold.
I'm new to the site when it comes to submitting possible changes. I uploaded
a pic and the difference is significant. This has also happened with othe pearl
gold pieces. I don't know if it needs a sub number or what. I ordered 88
and 8 look completely different. Thanks.
|
For reference:
http://v4ei.com/brickref/pearl-golds.php
http://v4ei.com/brickref/golds.php
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| Author: | jbroman | | Posted: | Oct 8, 2022 18:04 | | Subject: | Re: Wanted List XML Format | | Viewed: | 33 times | | Topic: | Technical Issues | |
| In Technical Issues, PlatinumSun writes:
| | You see I am copy pasting this in after adding at the bottom and
removing XML declaration at the top. But I still get as an error message,"Invalid
File Format: XML document structures must start and end within the same entity."
https://kevinhansen286913829589.files.wordpress.com/2020/11/king-crab-parts-list-v1.2.pdf?force_download=true
Link to the parts list in question is above.
What is wrong with the formatting of the list exactly? I've noticed its an
older list soon to be 2 years old next month so I assume formatting might have
changed for XML's perhaps?
|
Remove the first line and try again.
Start with the inventory tag
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| Author: | jbroman | | Posted: | Oct 8, 2022 10:52 | | Subject: | Re: Please stop using keywords which are excluded | | Viewed: | 26 times | | Topic: | Suggestions | |
| | | Yorbrick’s saying that you can use quotes: ‘"arm up"’ not ‘arm up’, and it’ll
work.
|
Yes. Oops, I missed the quotes in his response.
My example was based on not using quotes in the search field.
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| Author: | jbroman | | Posted: | Oct 8, 2022 09:19 | | Subject: | Re: Please stop using keywords which are excluded | | Viewed: | 45 times | | Topic: | Suggestions | |
| In Suggestions, yorbrick writes:
| | In Suggestions, cosmicray writes:
| | The catalog search has a list of keywords which are excluded from searching.
Yet some of those keywords are being used in catalog titles, and are essential
when trying to locate a catalog entry.
As an example
‘Up’ is used in the title, but that same keyword is being excluded from searches.
The suggestion is to synchronize the exclusion with the inclusion of certain
words.
Thank you
|
Titles are there for more than just searching. Plus you can search for "arm up"
so removing up from the title would break that.
|
I think they are saying to remove some words from the keyword exclusion list.
And of course keep them in titles.
If you use the advanced search page, “up” from “arm up”, would be excluded. It
is not excluded from the standard search page/box at the top of every page.
https://www.bricklink.com/searchAdvanced.asp
https://www.bricklink.com/v2/search.page
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| Author: | jbroman | | Posted: | Oct 7, 2022 03:38 | | Subject: | Re: Collect Taxes tab disappeared!! | | Viewed: | 31 times | | Topic: | Help | |
| In Help, TheBrickForce. writes:
| | Hi there, I am really frustrated right now, I was working adding stuff on my
bricklink, I got an order, and I had the amazing idea of changing my settings
and then the tab of charge tax or collect tax disappeared completely, I have
been searching for the whole day to be able to charge the taxes, but it doesn't
go back!!!
Is there a way to reset the orders menu to default or can someone do it? Thanks
|
As you just started selling here, you don't need to collect GST/HST or QST
until you have sales of more than $30,000 per quarter (unless you have sales
elsewhere putting you over the limit).
https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/when-register-charge.html
You may register for a GST/HST account, but why put yourself through that misery.
Same goes for QST in Quebec.
Shortly, BrickLink will start to collect taxes for you.
You still have to declare sales as income on your tax return though.
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| Author: | jbroman | | Posted: | Oct 3, 2022 22:19 | | Subject: | Re: Special shipping prices for October | | Viewed: | 25 times | | Topic: | General | |
| In General, Grosoleil writes:
| | Hello ! Here is a special offer for orders that are big in volume or in weight.
Only for the month of October, I am offering shipping at a fix rate of 5$ for
the first 3 customers that place an order with me, maximum weight is 1.5kg, BEFORE
October 21th.
Canada ou US
Of course, if regular shipping is lower, this special will not apply.
MaVielleBrique
Francine
|
So, you're charging $5 for the free shipping Tuesday offer that Canada Post
is having?
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| Author: | jbroman | | Posted: | Oct 2, 2022 02:56 | | Subject: | Re: Orders placed is empty | | Viewed: | 44 times | | Topic: | General | |
| In General, hanselt78 writes:
| | Hi all
My 'Orders Placed' is empty - I can't see what I have bought
during the years. Can all those orders be shown again? Or are they somehow lost?
Best regards from Denmark.
Nikolaj
|
Orders are purged after six months.
There may still be a way you can see the orders by downloading them. See this
help page.
https://www.bricklink.com/help.asp?helpID=67&q=Purged
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| Author: | jbroman | | Posted: | Oct 1, 2022 00:15 | | Subject: | Re: Canadian Sales Tax - Authorized Agent forms | | Viewed: | 66 times | | Topic: | Taxes | |
| In Taxes, popsicle writes:
| | In Taxes, jbroman writes:
| | In Taxes, Emporiosa writes:
| | To BrickLink: we recently received an e-mail stating that our addresses need
to be up to date by September 30th, hinting that sales tax may be turned on by
October 1st.
What I noticed though is that there was no mention, nor any forms attached, in
regards to the billing agent authorization forms that are handled by the marketplace
platform with CRA for sellers who already collect and remit taxes. It's a
form that (if completed in the way that eBay did), will have your CRA GST/HST
#s in it, and you have us populate our info and send back to you. It advises
the CRA that you are authorized to collect taxes in lieu of us doing it directly.
eBay did not have us file it directly with CRA; I believe they submit this and/or
keep it on hand that they received the authorization to be handling taxes on
behalf of the seller who is registered to do so.
Any info about this? Thanks!
-Emporiosa
|
Baby steps.
They have to start somewhere.
|
Wrong tack, Johan.
The idea of “baby steps” or advance in progression should not apply to this type
of implementation. There should be no “baby steps” in addressing this particular
and inevitable factor for the individual vendor. Get it ready thoroughly and
in advance, then launch before the mandated date. Should never be a beta type
of launch, when fiscal obligations to one's government is on the chopping
block.
I imagine getting audited by the Canadian government would feel more akin to
having-a-baby than taking baby steps... Put more bluntly, I don't think "baby
steps" is in the taxman's vocabulary
|
I forgot to use the sarcasm font and the /s
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| Author: | jbroman | | Posted: | Sep 30, 2022 16:06 | | Subject: | Re: Canadian Sales Tax - Authorized Agent forms | | Viewed: | 51 times | | Topic: | Taxes | |
| In Taxes, Emporiosa writes:
| | To BrickLink: we recently received an e-mail stating that our addresses need
to be up to date by September 30th, hinting that sales tax may be turned on by
October 1st.
What I noticed though is that there was no mention, nor any forms attached, in
regards to the billing agent authorization forms that are handled by the marketplace
platform with CRA for sellers who already collect and remit taxes. It's a
form that (if completed in the way that eBay did), will have your CRA GST/HST
#s in it, and you have us populate our info and send back to you. It advises
the CRA that you are authorized to collect taxes in lieu of us doing it directly.
eBay did not have us file it directly with CRA; I believe they submit this and/or
keep it on hand that they received the authorization to be handling taxes on
behalf of the seller who is registered to do so.
Any info about this? Thanks!
-Emporiosa
|
Baby steps.
They have to start somewhere.
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| Author: | jbroman | | Posted: | Sep 29, 2022 01:09 | | Subject: | Re: Partss missing without notice after uploading | | Viewed: | 40 times | | Topic: | Technical Issues | |
| In Technical Issues, saganth writes:
| | Has anyone experienced this problem: you have a design in a Stud.Io file. You
upload it to Bricklink so that its parts go into your wanted list so you can
order them (let's say for the sake of argument you have none of the parts
in the design on hand already, so you need to order everything - this was the
case for me). You place your order(s), and when the parts arrive you find certain
parts are missing - not because the seller made a mistake, but because the missing
parts were never included in the order!
Example: my newest build was missing a specific minifig torso, six 1x1 light
blue gray plates and one dark blue gray 1x1 technic brick (I needed 5 of those,
but for some reason only 4 were loaded into the wanted list and ordered). All
the parts were specifically in the Stud.io file, but they didn't make it
to the ordering stage and with so many parts they got overlooked.
Is there a way to prevent this, especially with large orders where its easy to
overlook something? Why would Bricklink skip them? Is there maybe a setting clicked,
or not clicked, during the automatic buying process?? Remedying this problem
cost me an addition $11 tonight, mostly due to shipping costs, and I'm tired
of having to spend extra money for missing parts. It's bad enough if I forget
something on my own, but BrickLink shouldn't be forgetting FOR me!
|
Apply the order to the wanted list.
The apply order button is at the top right in the wanted list.
Choose more options and then filter the list by Hide Items if Have Qty is ≥ Want
Qty.
this should give you the missing parts if it uploaded properly.
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| Author: | jbroman | | Posted: | Sep 28, 2022 06:13 | | Subject: | Re: Ignored by helpdesk for over 30 days | | Viewed: | 121 times | | Topic: | General | |
| In General, Loonbricks writes:
| | Hello,
is there anyone that can help me in how to proceed here?
I have multiple outstanding NSS, every one of these is fixed, and for each one
I already opened tickets but not even one of these tickets have been answered
by support?
I have been waiting now since 28th of august, and my store has been closed because
of this. I am really getting into financial problems if i can not reopen soon
but i have no idea what steps to take here.
Is there anyone here please that can help? What more can i Do?
my emails won't get responses, my tickets won't get responses, i feel
that there are no options anymore..
thanks in advance.
gr.
kevin
|
First, did you register on the help desk site.
It is separate from the normal BrickLink login and requires its own login registration.
Second, If you settled the NSS, did you ask the affected buyer to cancel them.
Wouldn’t this be the easiest way to get rid of the NSS?
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| Author: | jbroman | | Posted: | Sep 27, 2022 23:51 | | Subject: | Re: Adding shipping after order is paid | | Viewed: | 44 times | | Topic: | Selling | |
| In Selling, TechnicBuilt writes:
| | Hello
I have a customer that chose a local pickup method but is actually 3 hours away
from me. I asked if they were going to pickup and they asked to ship the order.
The order has already been paid via instant checkout.
How do I add shipping to an already paid order?
|
There is another way then refunding and re-invoicing.
1. Set the payment to none from received. If it set to anything else, you may
need to do it two steps by first setting it to received
2. Add the shipping costs
3. Put what the buyer has paid in the credit field.
4. Re-invoice
Click Submit Changes after steps 1 and 3
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| Author: | jbroman | | Posted: | Sep 26, 2022 21:28 | | Subject: | Re: Item removed not returned to inventory | | Viewed: | 45 times | | Topic: | General | |
| In General, calebfishn writes:
| | A buyer completed the process of removing an item from his order. But now, that
item is not in my inventory.
I would have thought the item would be returned automatically to my store inventory.
Did we miss something?
|
I’ve found that when you have an OIRR or canceled order, the parts go back to
your inventory but are listed under Stockroom A.
Take a look there and you’ll probably find it.
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| Author: | jbroman | | Posted: | Sep 26, 2022 01:44 | | Subject: | Re: Editing Colours in a Wanted List | | Viewed: | 26 times | | Topic: | Wanted | |
| In Wanted, lmiess writes:
| | Hi,
I'm having an issue ordering from the Wanted List. I have a variety of colours
to buy but I'm having trouble find them. I thought I'd change the colour
to black or white and see if my Wanted List issue is colour related. I tried
to select the whole list but warning note says you can only change 1 item.
Is there a way to change the colour of all items in in a Wanted List in one go?
|
The only way your issue is colour related is if the part doesn't exist in
that colour.
If you still want to try to change the colour, use the following (but skip ahead
to the wanted list primer below first):
1. Click the checkbox for the part you want to change the color
2. Click the Color button
Careful though. This won't work if the colour already exists in that wanted
list. In that case you need to do it manually.
Also, if you need to keep some in the original colour, you need to add the new
colour manually and adjust the quantities.
-----------------------------------------------------------
Here is a wanted list primer:
Please see this help page:
https://www.bricklink.com/help.asp?helpID=2445
Check out these great posts by SylvainLS
https://www.bricklink.com/message.asp?ID=1210739
https://www.bricklink.com/message.asp?ID=1212649
You can also select which country you want to order from.
Using the info in the above posts you will be able to see which parts you can't
get.
Good luck
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| Author: | jbroman | | Posted: | Sep 24, 2022 03:04 | | Subject: | Re: No one responding to help requests? | | Viewed: | 37 times | | Topic: | Problem | |
| In Problem, utlf writes:
| | In Problem, Babaghanoosh writes:
| | Hello,
My store was closed July 2021 for non-payment of fees ($11 balance was paid 1
month late, I was on vacation). I would like to re-open my store but no one
seems available or willing to answer help desk tickets.
Any way I can get an assist on this?
Thanks!
|
Bricklink really needs to hire more people to handle the help desk & actually
communicate with the community, as it stands right now it's just a waiting
game; they expect sellers to be prompt and on time with everything, meanwhile
tickets sit unresolved for weeks, if not months
The fact that there are posts like this every other day is enough justification
and proof that the current system they have going on isn't working; you'd
think that things would improve now that Bricklink is owned by Lego, which is
a billion dollar company with a huge ability to fund things, but it seems to
have stayed the same, or maybe even gotten slightly worse; I know Lego said things
wouldn't change once they took over, but I didn't expect them to be so
literal about it
I know the Admins are humans and they can only do so much, but that's also
a sign things need to be improved and that the workload is too much for the current
employees - just hire 2 - 3 more people to work on the support/public relations
side of things and communicate with the userbase more often & get feedback on
things rather than being radio silent
I obviously don't know the innerworkings of BL, but I've been using the
site long enough to understand some things need to be smoothed out
|
Should they hire some volunteer admins (like cat and forum admins) to help run
the help desk?
Might get some of the mundane easy stuff out of the way faster.
|
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| Author: | jbroman | | Posted: | Sep 24, 2022 01:08 | | Subject: | Re: YAY! Canada tax update coming soon possibly? | | Viewed: | 35 times | | Topic: | Taxes | |
| | Also, we won’t be able to use offsite payment options like e-transfer. |
| Author: | jbroman | | Posted: | Sep 24, 2022 01:07 | | Subject: | Re: YAY! Canada tax update coming soon possibly? | | Viewed: | 33 times | | Topic: | Taxes | |
| In Taxes, Nubs_Select writes:
I wouldn’t say yay.
This will just mean our buying costs will go up.
|
|
| Author: | jbroman | | Posted: | Sep 24, 2022 01:05 | | Subject: | Re: Should I file NSS? | | Viewed: | 51 times | | Topic: | Problem Order | |
| In Problem Order, bell.shaun writes:
| | Hello guys,
I am buyer from Taiwan and rather new to Bricklink. I ordered some bricks from
a USA seller in May 2022 and paid with USPS Priority Mail International Parcels
with insurance. The seller sent the package, but somehow the package was never
delivered. By checking the tracking with the number that the seller provided,
it’s very clear the package was sent to the wrong country and returned to the
seller after 4 months. (The seller also said he got the package back and everything
is intact.)
As I really want the bricks, I asked the seller to re-send the package. But the
seller said if I want him to re-send the order, I will have to pay for the shipping
again. I want to make sure BrickLink’s policy on this. I can understand it’s
not his fault, but USPS’s fault. But I thought with any business, it should be
seller’s duty to make sure the goods were sent the right way, no? He said the
USPS employee told him that “I” (not him) could get the shipping cost back through
insurance. Isn’t his duty to get the shipping refund as the seller? And since
the USPS didn’t fulfill their duty to send the package to the right destination,
doesn’t this mean the seller is a “Non-Shipping Seller” in Bricklink? (As the
tracking showed the package was not even in my country at any time.) Should I
just file NSS? The seller said he’ll look into the insurance this weekend, but
he has been very slow in responding to my messages. I am not sure if he really
wants to take care of this order. Should I keep waiting and see if he’s willing
to re-send the package? What should I do?
Thank you very much for your help.
|
Insurance is there for the benefit of the seller.
He should be checking with USPS and file a claim with them to at least get the
shipping cost back.
That being said, he should still ship it to you at his expense as it is not your
fault. This doesn’t have to wait for the claim to go through.
I would wait until Tuesday, and if no reply from him, file an NSS as he still
has the parcel and hasn’t shipped it to you.
In the meantime, you can create a wishlist for the items and see if you can get
it elsewhere.
Don’t wait too long, as the order will be purged after six months.
|
|
| Author: | jbroman | | Posted: | Sep 24, 2022 00:30 | | Subject: | Re: No one responding to help requests? | | Viewed: | 33 times | | Topic: | Problem | |
| We sure haven't heard much from CE_Tanja, our Community Engagement Director.
The last post she made was in June.
|
| Author: | jbroman | | Posted: | Sep 23, 2022 06:57 | | Subject: | Re: Number Contest | | Viewed: | 25 times | | Topic: | Contests | |
| | 2,345,678 |
| Author: | jbroman | | Posted: | Sep 23, 2022 06:53 | | Subject: | Re: Seller asked for telephone number | | Viewed: | 34 times | | Topic: | Buying | |
| In Buying, blueLitt writes:
| | Hi,
I paid for an order from China and the seller messaged me and asked for my telephone
number for shipping. Does anyone know anything about this?
Thanks
|
There is also a new feature added to shipping methods that sellers can require
a phone number.
https://www.bricklink.com/message.asp?ID=1364531
|
|
| Author: | jbroman | | Posted: | Sep 23, 2022 00:25 | | Subject: | Re: Item Color on Wanted List | | Viewed: | 23 times | | Topic: | Wanted | |
| In Wanted, mooreofjake writes:
| | In Wanted, Cole314 writes:
| | Is there a way to change the color of an item that's already in your wanted
list. I cant seam to do it. If its not possible is there a reason why? How could
I recommend such a thing?
So for instance I parted out a set and some of the colors don't matter so
I wanted to change them to any. then some of the colors I wanted to swap from
red to blue.
I just feel this would be a nice feature of the site.
|
1. Click the Edit button
2. Click the checkbox for the part you want to change the color
3. Click the Color button
|
Careful though. This won't work if the colour already exists in that wanted
list. In that case you need to do it manually.
Also, if you need to keep some in the original colour, you need to add the new
colour manually, and adjust the quantities.
|
|
| Author: | jbroman | | Posted: | Sep 22, 2022 06:31 | | Subject: | Re: Number Contest | | Viewed: | 24 times | | Topic: | Contests | |
| | 654,321 |
| Author: | jbroman | | Posted: | Sep 21, 2022 08:24 | | Subject: | Re: Number Contest | | Viewed: | 24 times | | Topic: | Contests | |
| | 1,234,567 |
| Author: | jbroman | | Posted: | Sep 20, 2022 02:55 | | Subject: | Re: Number Contest | | Viewed: | 23 times | | Topic: | Contests | |
| | 123,456 |
| Author: | jbroman | | Posted: | Sep 19, 2022 01:44 | | Subject: | Re: Number Contest | | Viewed: | 23 times | | Topic: | Contests | |
| | 42 |
| Author: | jbroman | | Posted: | Sep 18, 2022 00:29 | | Subject: | Re: Number Contest | | Viewed: | 40 times | | Topic: | Contests | |
| | 123,456,789 |
| Author: | jbroman | | Posted: | Sep 17, 2022 03:48 | | Subject: | Re: Help with decorated tiles | | Viewed: | 36 times | | Topic: | Catalog Identification | |
| In Catalog Identification, Brettj666 writes:
| | I’m thinking these are misapplied stickers, I’ve looked at the colour guide and
catalog. (But now it’s late)
The top two are blue, the bottom trans red
|
The first one should be on a black tile
[p=3069bpb0026,11]
|
| Author: | jbroman | | Posted: | Sep 16, 2022 02:29 | | Subject: | Re: Shared methods gone? | | Viewed: | 40 times | | Topic: | Shipping | |
| In Shipping, dstiefel writes:
| | I just went to create a new shipping method for my store but noticed I could
not choose from shared methods anymore - it was grayed out and not clickable.
It did give me the option to start one from scratch but was just curious why
I could no longer choose from shared. Any ideas?
|
I was just able to add a shipping method by using a shared method.
Are you going from the shipping page of your store settings?
|
| Author: | jbroman | | Posted: | Sep 16, 2022 02:23 | | Subject: | Re: Dose anyone know what sort of tile I need? | | Viewed: | 57 times | | Topic: | Help | |
| In Help, JacksLegoBuilds writes:
| | It’s a bit annoying when LEGO doesn’t make specific tiles, Can anyone help?
|
I think you have two options on how to tile the corner by using
|
|
| Author: | jbroman | | Posted: | Sep 15, 2022 17:29 | | Subject: | Re: Setting page images gone | | Viewed: | 23 times | | Topic: | Technical Issues | |
| In Technical Issues, macebobo writes:
I get the same.
BrickLink is probably messing with some behind the scenes stuff.
You know, to makes things better
|
|
| Author: | jbroman | | Posted: | Sep 15, 2022 17:26 | | Subject: | Re: Any other (US) sellers banned by PayPal? | | Viewed: | 61 times | | Topic: | Selling | |
| In Selling, J_Macs_Bricks writes:
| | I recently opened my store and all was going well until PayPal restricted my
account for "suspicious activity." I submitted all the documentation they requested,
and now I'm banned from PayPal with no explanation. I can't receive payments
(fortunately I was able to set up Stripe and keep my store open). I'm also,
however, not allowed to buy with PayPal anymore, which prevents me from ordering
from any seller here on BL that doesn't have Stripe connected.
Has anyone else experienced this, and do you know of any solutions?
|
Try calling them to speak to a real person.
Hopefully just a misunderstanding
|
|
| Author: | jbroman | | Posted: | Sep 15, 2022 17:23 | | Subject: | Re: Missing item during upload | | Viewed: | 22 times | | Topic: | Help | |
| In Help, kipstafoo writes:
| | I'm trying to upload a LDD file for my 9 year old, but the upload says an
item it's in the bricklink catalog. Any way of finding out what the problematic
item is? The file loads fine in the BL Studio, but I can't successfully upload
it to a BL Wanted List.
Thanks!
|
Try uploading it directly from Studio.
It’s one of the buttons on the upper right. (Middle one?)
When uploading a file, it should tell you the problem part. Usually it’s a part
that BrickLink has added a letter to the part number and the LDD file hasn’t.
|
|
| Author: | jbroman | | Posted: | Sep 13, 2022 21:21 | | Subject: | Re: did your Bricklink font change too? | | Viewed: | 33 times | | Topic: | General | |
| In General, macebobo writes:
| | In General, popsicle writes:
| | In General, TheCuteGiraffe writes:
| | wait huh...... whats that about a pumpkin for halloween, that sounds so cool!!!
|
Like Cinderella's coach past curfew our BrickLink mascot turns into a pumpkin
|
Doesn't it turn into a Turkey as well during Thanksgiving? Or am I remembering
wrong?
|
Yes it does.
|
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