Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | WhiteVanMan  | | Posted: | Jan 21, 2022 18:41 | | Subject: | No sizes for any of my Items in store | | Viewed: | 82 times | | Topic: | Technical Issues | |
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| Hi.
I'm not sure if this is indeed a Human error, or not, but I have NOTHING
in my store that is allowed to be sold due to no 'sizes' showing in the
dimensions format.
nothing is showing the weight, size (either in studs or mm sizes)
Have I done something or is it BL?
Paul
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| Author: | fin_and_daddy | | Posted: | Jan 21, 2022 14:39 | | Subject: | Stockrooms | | Viewed: | 94 times | | Topic: | Help | |
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| Hello, if I place items in different stockrooms do they all appear for sale or
only items in Stockroom A? Thanks
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| Author: | dchamf | | Posted: | Jan 21, 2022 14:16 | | Subject: | 6086 inventory list for grey 3004 wrong? | | Viewed: | 97 times | | Topic: | Help | |
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| | Inventory list shows 50, but I do not think that is correct. Closer to 45? |
| Author: | massmagic | | Posted: | Jan 21, 2022 11:16 | | Subject: | Notification when some item have a new seller | | Viewed: | 64 times | | Topic: | Help | |
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| Hi,
there is a way to have a notification about some new seller that sell a piece,box,istruction
that i need?
Now everyday I check all the pages of items that i need but it's a waste
of time..
Thaks
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 |
| Author: | Teup | | Posted: | Jan 21, 2022 04:48 | | Subject: | Still a lot of cancelled payments...... | | Viewed: | 207 times | | Topic: | Technical Issues | |
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| I'm still having lots of cancelled payments on Stripe. Mostly from American
users, but also some European. There is one user who made 3 attempts in one day,
and did not end up placing an order. Every unsuccessful payment seems to say
"a check-out session has expired".
I receive payments for my own webshop through the same channel, and while I have
more orders, I have maybe one unsuccesful payment per month there.
I've tried to reach out to the buyers but most have not responded. Two told
me it was indeed intentional, but I still worry about the ones that didn't
respond, as there are quite many of these attempts. This could be a real problem,
right..?! Is it because of that last page that Bricklink has where you have to
(redundantly) confirm your payment? Often when I pay onsite I forget this step
exists and find it an hour later somewhere in my browser tabs.. but as it is
mostly American users, it could be because of sales tax changing the buyer's
mind, too.. I really have no idea. And even in the best case that all were somehow
intentional, it was still a lot of time wasted for the buyers.
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|
| Author: | Stellar | | Posted: | Jan 20, 2022 18:18 | | Subject: | VATCHARGES in XML orders download is wrong | | Viewed: | 89 times | | Topic: | Technical Issues | |
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| The field VATCHARGES in the XML orders download is calculated wrong, seems it
calculates without taking into account for the Credit Coupon discount.
Will open a ticket too.
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| Author: | darkfihter67 | | Posted: | Jan 20, 2022 16:59 | | Subject: | Paypal checkout | | Viewed: | 86 times | | Topic: | Help | |
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| Hey i have a question
When i checkout with paypal it redirects me to my account already logged in
I can't seem to find a way to unlink paypal from bricklink so that everytime
it requests my full information and login elements before finishing a transaction
!
And i have disabled all automatic payments on paypal so i do not understand why
it happens
Anyone has any idea about this ?
Thanks
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| Author: | classitter2012 | | Posted: | Jan 20, 2022 11:47 | | Subject: | CONSOLIDATION!!! | | Viewed: | 185 times | | Topic: | Help | |
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| HI everyone, is there a way to consolidate your inventory thats in your inventory?
Also Im having this issue because Im parting out using brickstore, am i missing
a a step to consolidate into my inventory?
|
| Author: | StephenEHewitt | | Posted: | Jan 20, 2022 10:16 | | Subject: | Wanted list and Buy wanted list | | Viewed: | 53 times | | Topic: | Help | |
|
| When I import a wanted list it is created in alphabetical format following the
index. When I try to buy all, the individual store's shopping carts are not
alphabetical. This makes checking the wanted quantities against the shopping
cart quantities difficult. Why is the shopping cart not alphabetical or can it
be modified??
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| Author: | CrankyBadger055 | | Posted: | Jan 20, 2022 09:55 | | Subject: | Items from abroad. | | Viewed: | 115 times | | Topic: | Help | |
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| Hello all, i'm new to bricklink but excited to be able to buy pieces etc.
I'm in the UK and considering buying some bits i would like from Poland,
how do i know if the box and instruction manual will be in english?
Can i find out soemhow?
Thanks in advance
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| Author: | TakeAbricK | | Posted: | Jan 20, 2022 07:44 | | Subject: | Comments from Seller on Listing encoded | | Viewed: | 129 times | | Topic: | Technical Issues | |
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| When I list an item I can add comments.
Since the day I joined Bricklink I am using HTML in those comments (most for
vintage items), using Bold, font color and slashes.
It has been a long time since someone ordered one of these items, but I did get
messages from 2 different buyers, who where not able to place an order.
Below the comments field it says:
For security reasons, the special characters are encoded.
My questions are (hopefully someone has the answer):
Is there a list of special characters that I can't use anymore and causes
this problem?
Is HTML causing this problem?
It was working fine all these years. Bold and color font helps me very well to
pick the correct item.
Example:
Diana
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| Author: | TakeAbricK | | Posted: | Jan 20, 2022 07:21 | | Subject: | Bypass Password non-shipping country doesn't | | Viewed: | 98 times | | Topic: | Technical Issues | |
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| The Bypass Password for a non-shipping country doesn't work.
Buyer can add items, but when he opens the cart, there's no box to enter
the bypass password. Only the button [proceed to checkout]. After pressing this
button he gets stuck and the following message appears:
store.bricklink.com diz
DOES_NOT_SHIP: You will be redirected to the cart page
I checked all settings, but can't find anything what I am supposed to do,
then give in a bypass pasword.
Anyone any ideas?
Diana
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| Author: | Brickspert_AU | | Posted: | Jan 20, 2022 00:36 | | Subject: | New seller | | Viewed: | 99 times | | Topic: | Help | |
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| Hi all.
Does anyone know of a good tool for mass uploading parts as I buy bulk used,
sort it and then list it.
also is there a way to take all the pieces from a set or your own wanted list
out of your store while also viewing the total price for all those pieces (I'm
sure there is, I'm just overthinking it)
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| Author: | ccroxton | | Posted: | Jan 19, 2022 15:58 | | Subject: | Newbie confusion! | | Viewed: | 253 times | | Topic: | Help | |
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| I have over 1000 pounds of Lego to list. I am confused by some terminology in
BL store setup. Is each color of each part number a LOT? In other words, black
2x4 is a different lot than red 2x4? What is a group? Why would you want/need
to charge additional fees for a large group of unrelated parts? Any suggestions
for making this enormous task any easier? Do pulled sets sell any better than
just pieces? Are all pieces expected to be washed and cleaned? I have about 25
pounds of sealed bags (new parts), but once you open the bags, handle the parts,
and then put them into the appropriate storage place, they will get slightly
scratched/scuffed. Is this expected, or is there a solution for this?
Sorry for so many questions, but with this many parts, I need to get as much
right as possible the first time around!
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| Author: | Gandalf68 | | Posted: | Jan 19, 2022 14:43 | | Subject: | Can you help me identify this part please ? | | Viewed: | 126 times | | Topic: | Help | |
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| It seems to be 2 cylinders inside another cylinder but i can't find what
those parts are (as well as the big cylinder)
Anyone can help ?
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| Author: | Etalixe | | Posted: | Jan 19, 2022 10:00 | | Subject: | Price | | Viewed: | 96 times | | Topic: | Help | |
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| Hello,
I had a question, did pieces get different prices when the color change ?
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| Author: | Kefir101Awesome | | Posted: | Jan 18, 2022 22:39 | | Subject: | How to ship Lego? | | Viewed: | 205 times | | Topic: | Help | |
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| Hi everyone,
I'm a first-time seller, and so I'm wondering how exactly do I ship my
Lego. Are there any thorough guides on the Bricklink shipping process? Can I
just put some lego in a zip lock bag in a letter, write the address, and send
it? Do I need any barcodes, are there premade stickers/stamps I'm supposed
to add, etc. Any help would be greatly appreciated
Thanks,
Kefir101Awesome
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| Author: | steverus | | Posted: | Jan 18, 2022 15:51 | | Subject: | Buyer opened NSS by mistake | | Viewed: | 97 times | | Topic: | Help | |
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| Had a buyer request to cancel an order they had placed. I agreed and asked them
to open a cancel request. They have opened a NSS claim by mistake. Even state
in the reason they requested to cancel and seller (me) agreed. Order no is 18095464
Thanks
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| Author: | Emporiosa | | Posted: | Jan 18, 2022 10:38 | | Subject: | Admin Support - Open ticket for ~2 months | | Viewed: | 125 times | | Topic: | Help | |
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| A ticket was opened on November 21st due to bugs the site was having that day.
I have an order that came in as a duplicate through IC which was paid. The first
processed fine and I see the order info (order #17658188), but shortly after
a duplicate but empty order came in for the exact totals and also completed as
Paid (even though I confirmed in PayPal there wasn't a second payment). This
order (#17658202) has been bugged as in the Paid state since then and I can't
change it to Not Paid as it says it requires a refund (which there is no payment
tied to it as it was a bugged order).
I followed up to Help Desk 1 month later to ask for an update as it's still
stuck in my orders in the open and waiting to be shipped state. Still no response
almost 2 months later  Requesting admin assistance to have the order deleted
and removed from the orders list. I do not believe there was a charge for BrickLink
fees for this order either (I had run the order # as a search against BL fee
transactions). So it's simply just stuck in an open state and constantly
telling me I have an order waiting to be shipped. Thank-you!
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|
| Author: | Kuboteka | | Posted: | Jan 18, 2022 08:31 | | Subject: | Admins, Please help | | Viewed: | 272 times | | Topic: | Help | |
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| Hello, Admins.
Please check our Message about NSS.
We have 3 completed NSS, but we send you info that all of them were refunded
(there was problems with delivery but we solved it, but buyers completed NSS
by mistake)
Just one last NSS was completed today we wrote you some days ago to understand
how to solve. But you didn't answer and he completed. We have NSS from a
buyer who has -2 feedback and some NPB, he made order when we were on holidays
and we couldn't check and answer him fast (we had all shipping info on store
page)
As we see he didn't pay, but probably we marked his order paid by mistake??
(I don't know if it is possible to start NSS for non-paid order)
But we have no payment from him at our account. He used not onsite payment. If
we have payment sure we make refund and send you screenshot, but we don't
know what to do now.
Please help.
We have more than 500 orders every month, very rare we had problems or delays
with shipping or missed orders by post, but we always solve it.
Please help to open one of the largest store asap...
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