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View Thread US Buyers can't order in Germany - schili (3130)
Hi there, I'm a seller from germany. Since last year i get some feedback from US-buyers, they can't order in my store. They get a popup window in ordering process "seller [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: Order ID: #16412064 - tonnic (4350)
[...] Je contact button staat gedeactiveerd, ik kan je geen pm sturen met een reactie. Een verkoper kan zomaar een bestelling annuleren zonder contact op te nemen met een klant. [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Order ID: #16412064 - cycbuild (827)
[...] Waarom is de order geannuleerd? Voor zover ik weet, moet u een nieuwe order plaatsen zodra een order is geannuleerd. Groetjes uit Amerika, cycbuild
(36 months ago, Jun 9, 2021, to Help)
View Thread Order ID: #16412064 - eduard52 (92)
order is geannuleerd maar ik heb nog geen reactie vande verkoper gehoord dus weet niet waar mijn betaling heen moet
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: order page not updating - billamber (2617)
[...] Also, until I can mark it as either paid or shipped, I cannot file it, so it will ALWAYS be on ym order page! lol
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Cancelling an Order after it was Paid - macebobo (2446)
[...] This is what worked. Thank you. Order has now been cancelled properly.
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: order page not updating - billamber (2617)
[...] Wow, thanks for the replies. The payment was not onsite as it was a set and required an invoice from me (I did get it on paypal). also, I went to orders settings [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Cancelling an Order after it was Paid - Brickwilbo (1534)
[...] Maybe the buyer has to start a OCR.
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Set 325 - Fragty (610)
The light gray 821 comes from an era where lego was using ABS plastic (late 60's), while the white ones she is using are older and come from an era where Lego was [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Cancelling an Order after it was Paid - peregrinator (777)
[...] The buyer has a couple/few days to change the status from Complete to something else. I guess set it back to Shipped?
(36 months ago, Jun 9, 2021, to Help)
View Thread Set 325 - BarbaraH (1028)
I had a pair of the doors (823bc01) for the set 325 - Shell Service station, which I sold. The customer now says they don't fit the other pieces she has, the doors [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Cancelling an Order after it was Paid - macebobo (2446)
[...] I have a similar order, however, I've marked it as not paid, and I still cannot cancel it since the user marked it complete after the refund was made and I can not [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Buyer with history of complaining about used - 3eyeballs (617)
Do you know what happens after I submit a ticket? I didn't receive a confirmation. How do I know if there are any updates? 3eyeballs In Help, Brickwilbo writes: [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Bricklink API error - BricksterXD (21)
[...] Understood, thank you. I'll continue the discussion and hope to find a resolution.
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - leopard37 (4559)
My bet is it's a timing issue. Somehow order fills in the black name before the user registers...? It's been so long I don't know. It happened to me recently as well. [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - SecondChildhood (2522)
[...] Same here. One on June 4 and one today June 9. Both instant checkout via PayPal.
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: Bricklink API error - peregrinator (777)
It should be only negative feedback users. In Technical Issues, BricksterXD writes: [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Bricklink API error - BricksterXD (21)
According to a customer attempting to buy from my store, they are unable to send an order due to a Bricklink API error. Speaking with said individual I've ruled out any other [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: Cancelling an Order after it was Paid - Brickwilbo (1534)
[...] If you've refunded through PayPal you can click on the Refund link on the Order Details page. With the edit order button you can the payment status as none. Then you [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Cancelling an Order after it was Paid - frabbit (309)
Hi there, Is it possible to cancel an order after it was paid. Buyer bought something, paid for it, and then immediately wanted to cancel. I couldn't go through the Bricklink [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: System Error Message - Brickwilbo (1534)
[...] The buyer has to verify the address again. See this thread: (URL)
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread System Error Message - The_Toy_Planet (582)
Hi, We are a seller and are having a problem with buyers not being able to check out. We are getting a lot of messages from them saying this - I am trying to place an order [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: order page not updating - Brickwilbo (1534)
[...] In the orders received page settings you can select Separate payment status from the order status. Maybe then you can change the payment status to paid and rhen change [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: order page not updating - Stellar (3514)
[...] He probably sent the Payment to your email directly, to complete the transaction he would have to pay using the pay button on the order, and you would need to refund [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: request to open a new store - wildchicken13 (876)
[...] At the top of your store management page, there is a toggle switch that you can use to open and close your store. After BrickLink has finished processing your new seller [...]
(36 months ago, Jun 9, 2021, to Help)

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