Discussion Forum: Help
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View Thread Set 325 - BarbaraH (1028)
I had a pair of the doors (823bc01) for the set 325 - Shell Service station, which I sold. The customer now says they don't fit the other pieces she has, the doors [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Cancelling an Order after it was Paid - macebobo (2450)
[...] I have a similar order, however, I've marked it as not paid, and I still cannot cancel it since the user marked it complete after the refund was made and I can not [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Buyer with history of complaining about used - 3eyeballs (618)
Do you know what happens after I submit a ticket? I didn't receive a confirmation. How do I know if there are any updates? 3eyeballs In Help, Brickwilbo writes: [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: Bricklink API error - BricksterXD (21)
[...] Understood, thank you. I'll continue the discussion and hope to find a resolution.
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - leopard37 (4561)
My bet is it's a timing issue. Somehow order fills in the black name before the user registers...? It's been so long I don't know. It happened to me recently as well. [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: No buyer name on orders page, anyone else? - SecondChildhood (2524)
[...] Same here. One on June 4 and one today June 9. Both instant checkout via PayPal.
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: Bricklink API error - peregrinator (778)
It should be only negative feedback users. In Technical Issues, BricksterXD writes: [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Bricklink API error - BricksterXD (21)
According to a customer attempting to buy from my store, they are unable to send an order due to a Bricklink API error. Speaking with said individual I've ruled out any other [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: Cancelling an Order after it was Paid - Brickwilbo (1534)
[...] If you've refunded through PayPal you can click on the Refund link on the Order Details page. With the edit order button you can the payment status as none. Then you [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Cancelling an Order after it was Paid - frabbit (309)
Hi there, Is it possible to cancel an order after it was paid. Buyer bought something, paid for it, and then immediately wanted to cancel. I couldn't go through the Bricklink [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: System Error Message - Brickwilbo (1534)
[...] The buyer has to verify the address again. See this thread: (URL)
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread System Error Message - The_Toy_Planet (582)
Hi, We are a seller and are having a problem with buyers not being able to check out. We are getting a lot of messages from them saying this - I am trying to place an order [...]
(36 months ago, Jun 9, 2021, to Technical Issues)
View Thread Re: order page not updating - Brickwilbo (1534)
[...] In the orders received page settings you can select Separate payment status from the order status. Maybe then you can change the payment status to paid and rhen change [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: order page not updating - Stellar (3517)
[...] He probably sent the Payment to your email directly, to complete the transaction he would have to pay using the pay button on the order, and you would need to refund [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: request to open a new store - wildchicken13 (876)
[...] At the top of your store management page, there is a toggle switch that you can use to open and close your store. After BrickLink has finished processing your new seller [...]
(36 months ago, Jun 9, 2021, to Help)
View Thread Re: order page not updating - SylvainLS (46)
[...] PayPal Onsite? And the payment did arrive?
(36 months ago, Jun 8, 2021, to Help)
View Thread order page not updating - billamber (2617)
Hi all, Anyone had this issue. I received an order, it was paid, but not marked paid on my order page. I went to mark it paid but it's grayed out and although I have shipped [...]
(36 months ago, Jun 8, 2021, to Help)
View Thread Re: request to open a new store - stansbrickstore (303)
[...] Hi, I applied for new seller verification in February/March of this year. It took just over three weeks for a reply, but I was able to immediately open after that. Stan [...]
(36 months ago, Jun 8, 2021, to Help)
View Thread Re: request to open a new store - muttley71 (702)
[...] what should i do to change the status from closed to open?
(36 months ago, Jun 8, 2021, to Help)
View Thread Re: request to open a new store - muttley71 (702)
[...] thank you so much, I await their news
(36 months ago, Jun 8, 2021, to Help)
View Thread Re: request to open a new store - wildchicken13 (876)
[...] It can take a while for BrickLink to process the paperwork new seller verification. However, I was able to enter your store and your store terms and shipping policy look [...]
(36 months ago, Jun 8, 2021, to Help)
View Thread request to open a new store - muttley71 (702)
help I requested 2/3 weeks ago I made the request to open a new shop, I haven't received any news yet, is this normal? I would like to know what is wrong with the compilation [...]
(36 months ago, Jun 8, 2021, to Help)
View Thread Re: No buyer name on orders page, anyone else? - macebobo (2450)
[...] I had one happen on 3/27, the only special characters in the name are a period. Looking at the raw HTML does not show anything odd either. User name still shows blank [...]
(36 months ago, Jun 8, 2021, to Technical Issues)
View Thread Re: Notes on orders? - Brickwilbo (1534)
[...] When Show My Remarks is unchecked, the order details page can be printed without visible remarks.
(36 months ago, Jun 8, 2021, to Help)
View Thread Re: No buyer name on orders page, anyone else? - qwertyboy (7869)
[...] Unfortunately I haven't seen one of these yet. It would be interesting to see whether there is actually no info at all there, or whether the info is somehow "invisible" [...]
(36 months ago, Jun 8, 2021, to Technical Issues)

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