Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | 1001bricks  | | Posted: | May 16, 2024 11:10 | | Subject: | Re: Off site payments | | Viewed: | 23 times | | Topic: | Help | |
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| In Help, Tibolimon01 writes:
| | Hey!
Seller here, quick question about the offsite payment system.
I've sent multiple messages to the help desk asking for the possibility to
enable offsite payments (as described on the site)
I comply with the 2 criteria.
It has been 1.5 months since my first message and 4 weeks since the last.
Any tips? Anyone?
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Patience, just patience...
And note that a vast majority of non-BE buyers will anyway prefer PayPal or Stripe
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| Author: | Tibolimon01 | | Posted: | May 16, 2024 10:24 | | Subject: | Off site payments | | Viewed: | 47 times | | Topic: | Help | |
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| Hey!
Seller here, quick question about the offsite payment system.
I've sent multiple messages to the help desk asking for the possibility to
enable offsite payments (as described on the site)
I comply with the 2 criteria.
It has been 1.5 months since my first message and 4 weeks since the last.
Any tips? Anyone?
Thanks!
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| Author: | calebfishn | | Posted: | May 16, 2024 00:15 | | Subject: | Re: Should i sell minifigs seperately from sets? | | Viewed: | 30 times | | Topic: | Help | |
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| In Help, Moncto writes:
| | Im selling a few sets (hagrids hut, hogwarts express, etc) and I was wondering
if it would be better to sell these sets with no minifigs and sell the minifigs
seperately or sell them all at once. Any advice would be appreciated.
thank you 
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The minifigs will probably sell well enough without the sets.
However, the sets will not sell well without the minifigures.
If you have the complete sets, with all the minifigs, then sell it all together.
If you are missing significant parts for the set that may not be worth replacing,
then you will probably want to list the minifigs separately, and part out the
remaining pieces of the set to sell as parts.
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| Author: | Moncto | | Posted: | May 15, 2024 20:22 | | Subject: | Should i sell minifigs seperately from sets? | | Viewed: | 51 times | | Topic: | Help | |
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| Im selling a few sets (hagrids hut, hogwarts express, etc) and I was wondering
if it would be better to sell these sets with no minifigs and sell the minifigs
seperately or sell them all at once. Any advice would be appreciated.
thank you
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| Author: | calebfishn | | Posted: | May 15, 2024 16:10 | | Subject: | Re: seller didn't include all parts | | Viewed: | 37 times | | Topic: | Help | |
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| I don't think that any of the responses to your issue were doubting you.
They were asking for clarifying details of a post that could be interpreted in
a couple of ways.
One of the great things about the helpful responses on the forum is that multiple
people may be helped by reading responses to an issue raised by a single post.
That is why it is a good thing when the answers range more broadly to related
issues. They may not be completely relevant to your specific case, but they may
be an explanation that someone else with a similar issue needs.
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| Author: | Niels_T | | Posted: | May 15, 2024 15:45 | | Subject: | Re: Removal of items in order. | | Viewed: | 20 times | | Topic: | Help | |
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| Yes that is for me as seller....
In Help, rankster writes:
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| Author: | SylvainLS | | Posted: | May 15, 2024 15:45 | | Subject: | Re: seller didn't include all parts | | Viewed: | 22 times | | Topic: | Help | |
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| In Help, sw_lego_lover writes:
| | […]
I'm definitely not confused everyone. thanks!
|
Well, we aren’t mind-readers and your first post was confusing (using set
vocabulary but talking about minifigures).
Anyway, it’s all cleared-up now and you got answers.
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| Author: | Niels_T | | Posted: | May 15, 2024 15:45 | | Subject: | Re: Removal of items in order. | | Viewed: | 13 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | In Help, Niels_T writes:
| | Hi
I had an order, where if removed a couple of sets the shipping would get cheaper.
I did like normal do, but now buyer says he didnt get cancelation email nor does
it say anything in his order and massage screens.
Also if I try to remove again, it say it is already in process.
Any ideas to get moving .
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Did the buyer know you were removing items from the order? Have they already
paid?
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No they hav enot paid
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| Author: | Niels_T | | Posted: | May 15, 2024 15:44 | | Subject: | Re: Removal of items in order. | | Viewed: | 13 times | | Topic: | Help | |
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| Yesd and normal when I do it the buyer gets an email, with link toi accept removal,
but buyer says checked all mails and message.
In Help, Nubs_Select writes:
| | Sounds like the buyer needs to accept the item removal request. (Unfortunately
I don’t remember how it’s done as it’s confusing)
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| Author: | sw_lego_lover | | Posted: | May 15, 2024 15:39 | | Subject: | Re: seller didn't include all parts | | Viewed: | 30 times | | Topic: | Help | |
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| In Help, SylvainLS writes:
| | In Help, yorbrick writes:
| | […]
It is important to know if you bought sets or minifigs, as there is a crucial
difference between them when it comes to CMF. Sometimes even apparently experienced
buyers buy the minifig entry expecting to get the accessories.
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IIRC, it happens that sellers are confused too… or for sellers to confuse things
further by including the accessories in the minifigure only entries.
It’s why “minifigure only” was added to all the minifigure entries… and we still
get confused people (or tales thereof) on the forum.
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I'm definitely not confused everyone. thanks!
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| Author: | Nubs_Select | | Posted: | May 15, 2024 14:46 | | Subject: | Re: Inventory advise needed | | Viewed: | 19 times | | Topic: | Help | |
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| | congrats on 5k feedback and the orange brick! |
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| Author: | infinibrix | | Posted: | May 15, 2024 14:44 | | Subject: | Re: Inventory advise needed | | Viewed: | 14 times | | Topic: | Help | |
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| In Help, Ajiki writes:
| | In Help, infinibrix writes:
| | In Help, Ajiki writes:
| | Hi All,
Need some advise on inventory management.
Do you ever recount all items in your store, go from lot to lot to check if everything
is correct.
Or do you take for granted that you sometimes miss something for an order?
Any advise is more then welcome.
|
I barely ever count or check inventory but at the same time you do not want to
put yourself in a position where you cannot fulfill an order as that is outside
Bricklinks own policy of selling what you don't have to hand. The solution
would be to only to sell a portion of your stock at a time so that you have backup
stock to fall back on so if you have 100 parts maybe only list 70 and then list
some more as your store inventory stock gets low or shows 0 left. I only start
counting once I'm down to my last 10 or so, whereupon you can list all your
remaining inventory accurately with little time taken up needing to constantly
count/stock check all the time
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If I would have the space that could be an option, but my space I very limited.
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you dont need any more space it's just a case of storing your parts together
but only listing some of it rather than all of it in one go.
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| Author: | SylvainLS | | Posted: | May 15, 2024 14:35 | | Subject: | Re: seller didn't include all parts | | Viewed: | 26 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | […]
It is important to know if you bought sets or minifigs, as there is a crucial
difference between them when it comes to CMF. Sometimes even apparently experienced
buyers buy the minifig entry expecting to get the accessories.
|
IIRC, it happens that sellers are confused too… or for sellers to confuse things
further by including the accessories in the minifigure only entries.
It’s why “minifigure only” was added to all the minifigure entries… and we still
get confused people (or tales thereof) on the forum.
|
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| Author: | yorbrick | | Posted: | May 15, 2024 14:28 | | Subject: | Re: seller didn't include all parts | | Viewed: | 28 times | | Topic: | Help | |
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| .
| |
btw, it was very weird seeing people ask to know the details of my order and
doubting me. Instead of just responding to my question.
People need to understand when someone asks a specific question, dragging the
topic away from that doesn't help and hence shouldn't be discussed.
This is the Help forum.
I wouldn't be here if this was a single extra part.
|
It is important to know if you bought sets or minifigs, as there is a crucial
difference between them when it comes to CMF. Sometimes even apparently experienced
buyers buy the minifig entry expecting to get the accessories.
|
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| Author: | peregrinator | | Posted: | May 15, 2024 14:08 | | Subject: | Re: seller didn't include all parts | | Viewed: | 32 times | | Topic: | Help | |
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| In Help, sw_lego_lover writes:
| | Sounds like they can just close the NSS with proof of delivery, right? Which
means a negative review or paypal dispute are my only real options. I'll
ask the seller (again) for the partial refund for the missing parts, as a last
effort before choosing one of those options. I have no idea if paypal "permits"
partial refunds.
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I didn't recommend an NSS for this reason, nor a PayPal dispute because PP
might just turn around and say "return for a refund, but you have to pay
for shipping". If the seller is willing to accept a return *and* pay for
return shipping then that might be the way to go.
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| Author: | Hal8472 | | Posted: | May 15, 2024 14:01 | | Subject: | Re: Inventory advise needed | | Viewed: | 16 times | | Topic: | Help | |
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| In Help, Ajiki writes:
| | Hi All,
Need some advise on inventory management.
Do you ever recount all items in your store, go from lot to lot to check if everything
is correct.
Or do you take for granted that you sometimes miss something for an order?
Any advise is more then welcome.
|
For common/numerous parts I always list a few less than what I physically count.
Help provides a buffer.
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| Author: | sw_lego_lover | | Posted: | May 15, 2024 13:47 | | Subject: | Re: seller didn't include all parts | | Viewed: | 41 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | In Help, sw_lego_lover writes:
| | I received an order for several minifigures sold as "new (Complete)".
The documentation says it should include all extras etc.
There was no comment on the sellers post indicating otherwise.
I reached out stating that I received none of the extra parts for the figures
and would like them, or the cost of the missing parts plus shipping from another
seller. Its ~$10 to buy those parts outright elsewhere.
I was told the only option was to return the items for a refund.
Its quite clear they have no plans to even offer a refund for the missing parts.
What are my options here?
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These were definitely sold as SETS rather than minifigures, right? If so, the
extras should have been included. If the only option the seller is offering is
to return them for a refund, then that is really the only option you have. You
can start a NSS and that might help get a partial refund for the missing parts.
|
Thank you for the useful response!
Sounds like they can just close the NSS with proof of delivery, right? Which
means a negative review or paypal dispute are my only real options. I'll
ask the seller (again) for the partial refund for the missing parts, as a last
effort before choosing one of those options. I have no idea if paypal "permits"
partial refunds.
btw, it was very weird seeing people ask to know the details of my order and
doubting me. Instead of just responding to my question.
People need to understand when someone asks a specific question, dragging the
topic away from that doesn't help and hence shouldn't be discussed.
This is the Help forum.
I wouldn't be here if this was a single extra part.
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| Author: | Akir | | Posted: | May 15, 2024 13:11 | | Subject: | Re: Wheels help Pls | | Viewed: | 27 times | | Topic: | Help | |
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| In Help, BManMB9595 writes:
| | Can Anyone help with a part number for these old wheels?
|
I'm afraid the pic is not very good - there might be geniuses here who know,
but I can't recognize any of them. The one in the middle doesn't look
like Lego to me; but, as I said, needs better pictures to be sure.
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| Author: | Nubs_Select | | Posted: | May 15, 2024 11:57 | | Subject: | Re: Inventory advise needed | | Viewed: | 25 times | | Topic: | Help | |
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| In Help, Ajiki writes:
| | Hi All,
Need some advise on inventory management.
Do you ever recount all items in your store, go from lot to lot to check if everything
is correct.
Or do you take for granted that you sometimes miss something for an order?
Any advise is more then welcome.
|
No, I’ve never realistically considered rechecking my inventory nor do I have
any plans to. If you have a small inventory it might be feasible then but rechecking
inventory dosnt guarantee a fix as with all that counting you could miscount
any of the problems, etc. I do have the remaining qty turned on so I do double
check qty when I sell something and the qty is low which has saved me a few times
from future issues but a full inventory recount isn’t really feasible
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| Author: | Nubs_Select | | Posted: | May 15, 2024 11:53 | | Subject: | Re: seller didn't include all parts | | Viewed: | 49 times | | Topic: | Help | |
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| In Help, sw_lego_lover writes:
| | In Help, SylvainLS writes:
| | In Help, sw_lego_lover writes:
| | I received an order for several minifigures sold as "new (Complete)".
The documentation says it should include all extras etc. […]
|
Minifigures should always be complete. That means you should get the parts listed
in their inventories.
Handheld accessories are not in the inventories.
Also, if you’re talking about collectible minifigures, there’s two different
entries in the catalogue:
1. the set entry, with all the parts (tile, handhelp accessories, Extra parts)
and instructions and polybag or box,
2. an entry for the minifigure that says “minifigure only” in its title.
If you order the minifigure only, you only get the minifigure.
So, to be able to answer your questions, we need to know what “extras” you’re
talking about, what you’ve ordered (catalogue ID) and what you received.
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It was the Set for a CMF. So it should have included 4 extras per. With 10
CMFs, thats 40 missing parts. A total of about $5 in value.
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1 thing to also keep in mind is that extras can vary based on region (a good
example is the Indiana jones hat) so even if the inventory has extras it might
not have been included in that sellers production run of that item
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