Discussion Forum: Thread 358062

 Author: 3fodens View Messages Posted By 3fodens
 Posted: May 22, 2024 13:14
 Subject: My Collection
 Viewed: 167 times
 Topic: Technical Issues
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3fodens (1)

Location:  USA, Florida
Member Since Contact Type Status
May 18, 2024 Contact Member Buyer
Buying Privileges - OK
I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?
 Author: babieg373 View Messages Posted By babieg373
 Posted: May 22, 2024 14:54
 Subject: Re: My Collection
 Viewed: 46 times
 Topic: Technical Issues
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babieg373 (160)

Location:  USA, Maryland
Member Since Contact Type Status
Sep 22, 2015 Contact Member Buyer
Buying Privileges - OK
In Help, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?


Same here all has disappeared. Can't log in any figures. Etc
 Author: angelguard View Messages Posted By angelguard
 Posted: May 22, 2024 15:31
 Subject: Re: My Collection
 Viewed: 47 times
 Topic: Technical Issues
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angelguard (114)

Location:  USA, Arizona
Member Since Contact Type Status
Jul 31, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: AngelGuard Industries
In Help, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?


Me entire Collection that I used for reference is gone. I'm sure bricklink
provided some useless update that broke this feature. Mine shows a count of what
I had but no sets, with a lovely message that told me I "hadn't added
anything yet."
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 22, 2024 15:57
 Subject: Re: My Collection
 Viewed: 45 times
 Topic: Technical Issues
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
I only have two parts in My Collection to test things before answering on the
forum… and they are still there….


That being said, I moved the thread to the Technical Issues topic… but it may
be better if one of you (or more) contacted Help Desk (https://www.bricklink.com/helpDesk.asp
or try bricklink@support.lego.com ).
 Author: PacaCrafter View Messages Posted By PacaCrafter
 Posted: May 22, 2024 16:41
 Subject: Re: My Collection
 Viewed: 35 times
 Topic: Technical Issues
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PacaCrafter (21)

Location:  Germany, Hessen
Member Since Contact Type Status
Oct 26, 2020 Contact Member Buyer
Buying Privileges - OK
I have the same problem.
 Author: SirIceCream1001 View Messages Posted By SirIceCream1001
 Posted: May 22, 2024 16:46
 Subject: Re: My Collection
 Viewed: 28 times
 Topic: Technical Issues
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SirIceCream1001 (50) 
(was Dhobeck)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

My collection has been wiped as well
 Author: 3fodens View Messages Posted By 3fodens
 Posted: May 22, 2024 16:49
 Subject: Re: My Collection
 Viewed: 33 times
 Topic: Technical Issues
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3fodens (1)

Location:  USA, Florida
Member Since Contact Type Status
May 18, 2024 Contact Member Buyer
Buying Privileges - OK
So, I hate that others are having this issue too. I am glad it isn't something
I did though. Fingers crossed they will fix the issue and things will be back
to normal ASAP.P



In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 22, 2024 17:12
 Subject: Re: My Collection
 Viewed: 86 times
 Topic: Technical Issues
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.
 Author: SirIceCream1001 View Messages Posted By SirIceCream1001
 Posted: May 22, 2024 17:45
 Subject: Re: My Collection
 Viewed: 66 times
 Topic: Technical Issues
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SirIceCream1001 (50) 
(was Dhobeck)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

 
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 22, 2024 20:25
 Subject: Re: My Collection
 Viewed: 98 times
 Topic: Technical Issues
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

We deployed a fix a few minutes ago. Please let us know if you keep experiencing
this issue.
 Author: PacaCrafter View Messages Posted By PacaCrafter
 Posted: May 23, 2024 10:03
 Subject: Re: My Collection
 Viewed: 60 times
 Topic: Technical Issues
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PacaCrafter (21)

Location:  Germany, Hessen
Member Since Contact Type Status
Oct 26, 2020 Contact Member Buyer
Buying Privileges - OK
In Technical Issues, Admin_Russell writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

We deployed a fix a few minutes ago. Please let us know if you keep experiencing
this issue.

Hey, the problem is better than before but not completly fixed. in "Sets"
are 2 still not shown. In "Gears", "Minifigures" and "Parts"
is the same problem.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: May 23, 2024 10:20
 Subject: Re: My Collection
 Viewed: 106 times
 Topic: Technical Issues
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Technical Issues, PacaCrafter writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

We deployed a fix a few minutes ago. Please let us know if you keep experiencing
this issue.

Hey, the problem is better than before but not completly fixed. in "Sets"
are 2 still not shown. In "Gears", "Minifigures" and "Parts"
is the same problem.

Thank you for the feedback. Any other reports of hidden items?
 Author: PacaCrafter View Messages Posted By PacaCrafter
 Posted: May 23, 2024 18:52
 Subject: Re: My Collection
 Viewed: 64 times
 Topic: Technical Issues
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PacaCrafter (21)

Location:  Germany, Hessen
Member Since Contact Type Status
Oct 26, 2020 Contact Member Buyer
Buying Privileges - OK
In Technical Issues, Admin_Russell writes:
  In Technical Issues, PacaCrafter writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, Admin_Russell writes:
  In Technical Issues, 3fodens writes:
  I just started logging my collection of mini-figs yesterday and things were going
smoothly but when I started working on it again today, they have disappeared.
The count is showing but no list populates with pictures. Where did they go?

Thank you for reporting this issue. We have identified the problem and are working
on a solution.

We deployed a fix a few minutes ago. Please let us know if you keep experiencing
this issue.

Hey, the problem is better than before but not completly fixed. in "Sets"
are 2 still not shown. In "Gears", "Minifigures" and "Parts"
is the same problem.

Thank you for the feedback. Any other reports of hidden items?


I checked it again. Now anything is fine.

Thank you for the help and for your work as an Bricklink Admin. Have a nice day.