| Discussion Forum: All Replies to Message 1468013 |
|
 |
| | | Author: | Adjour  | | Posted: | May 4, 2024 21:53 | | Subject: | Re: wrongful NSS | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, 1001bricks writes:
| | In Help, Nubs_Select writes:
| | In Help, Ziegelmeister writes:
| | In Help, 1001bricks writes:
| | Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
|
Speaking of insurance; who files the claim? Hasn't been an issue yet, but
let's say something is lost (only shipping in the US) and it has insurance;
Do I refund the buyer and then file the claim for me?
|
File the claim first before refunding as doing say may trigger a search for the
package and if found they will cancel your claim and your buyer will get it.
|
Agreed!!!
Often it gets delivered like 2 days just after you started a postal inquiery
|
Sounds right, though I've actually never done it.
I've actually shipped about 6k parcels between all the marketplaces now and
only had perhaps 3-5 truly disappear never to pop up again. I usually can convince
most buyers to wait, but this is a good idea to have in the toolbox
Crystal
|
|
|
|
|
|
|
USA, Tennessee
