| Discussion Forum: Thread 356356 |
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| | | Author: | MOCstore  | | Posted: | Apr 12, 2024 04:46 | | Subject: | Invoice. | | Viewed: | 84 times | | Topic: | Technical Issues | |
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| Hi there. When I want to send an invoice I get this massage:
The page cannot be displayed because an internal server error has occurred
Does anyone knows what that means? And how to fix it? This is the second time
I get
This massage from 2 different orders.
Thanks!
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| | | | | Author: | Stellar | | Posted: | Apr 12, 2024 04:54 | | Subject: | Re: Invoice. | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| In Technical Issues, MOCstore writes:
| | Hi there. When I want to send an invoice I get this massage:
The page cannot be displayed because an internal server error has occurred
Does anyone knows what that means? And how to fix it? This is the second time
I get
This massage from 2 different orders.
Thanks!
|
Does the order have any type of TAX: UK, USA, AU, NZ?
Do you have an email in your invoice comments or a link?
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| | | | | | | Author: | MOCstore | | Posted: | Apr 12, 2024 05:06 | | Subject: | Re: Invoice. | | Viewed: | 30 times | | Topic: | Technical Issues | |
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| In Technical Issues, Stellar writes:
| | In Technical Issues, MOCstore writes:
| | Hi there. When I want to send an invoice I get this massage:
The page cannot be displayed because an internal server error has occurred
Does anyone knows what that means? And how to fix it? This is the second time
I get
This massage from 2 different orders.
Thanks!
|
Does the order have any type of TAX: UK, USA, AU, NZ?
Do you have an email in your invoice comments or a link?
|
Yes indeed! Norway Tax as in Briklink Tax.
Seem with the other order I had, that was to Australia
I am not a VAT seller
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| | | | | | | | | Author: | SylvainLS | | Posted: | Apr 12, 2024 05:19 | | Subject: | Re: Invoice. | | Viewed: | 32 times | | Topic: | Technical Issues | |
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| In Technical Issues, MOCstore writes:
| | […]
Yes indeed! Norway Tax as in Briklink Tax.
Seem with the other order I had, that was to Australia
I am not a VAT seller
|
Your status doesn’t matter.
BrickLink has to collect the taxes from the buyers, so the payment can only be
done with an onsite method (Stripe or PayPal Onsite).
If there’s an e-mail or link in the invoice, it may be a way to make the buyers
pay offsite (the buyers could send the money directly to the e-mail, or the link
could be a link to a payment service). BL can’t allow that because that would
be tax fraud.
Remove links and e-mails from your invoices when BrickLink has to collect tax.
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| | | | | | | | | | | Author: | MOCstore | | Posted: | Apr 12, 2024 06:05 | | Subject: | Re: Invoice. | | Viewed: | 28 times | | Topic: | Technical Issues | |
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| In Technical Issues, SylvainLS writes:
| | In Technical Issues, MOCstore writes:
| | […]
Yes indeed! Norway Tax as in Briklink Tax.
Seem with the other order I had, that was to Australia
I am not a VAT seller
|
Your status doesn’t matter.
BrickLink has to collect the taxes from the buyers, so the payment can only be
done with an onsite method (Stripe or PayPal Onsite).
If there’s an e-mail or link in the invoice, it may be a way to make the buyers
pay offsite (the buyers could send the money directly to the e-mail, or the link
could be a link to a payment service). BL can’t allow that because that would
be tax fraud.
Remove links and e-mails from your invoices when BrickLink has to collect tax.
|
Thank you for your comment I have deleted all links and email addresses but I
still get the same message I have adjusted my massage template so that there
is no longer a link is that the right way?
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| | | | | | | | | | | | | Author: | Stellar | | Posted: | Apr 12, 2024 07:29 | | Subject: | Re: Invoice. | | Viewed: | 32 times | | Topic: | Technical Issues | |
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| In Technical Issues, MOCstore writes:
| | In Technical Issues, SylvainLS writes:
| | In Technical Issues, MOCstore writes:
| | […]
Yes indeed! Norway Tax as in Briklink Tax.
Seem with the other order I had, that was to Australia
I am not a VAT seller
|
Your status doesn’t matter.
BrickLink has to collect the taxes from the buyers, so the payment can only be
done with an onsite method (Stripe or PayPal Onsite).
If there’s an e-mail or link in the invoice, it may be a way to make the buyers
pay offsite (the buyers could send the money directly to the e-mail, or the link
could be a link to a payment service). BL can’t allow that because that would
be tax fraud.
Remove links and e-mails from your invoices when BrickLink has to collect tax.
|
Thank you for your comment I have deleted all links and email addresses but I
still get the same message I have adjusted my massage template so that there
is no longer a link is that the right way?
|
Update the invoice with a credit of 0.01 or editing the shipping a bit and try
again.
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| | | | | | | | | | | | | | | Author: | MOCstore | | Posted: | Apr 12, 2024 08:56 | | Subject: | Re: Invoice. | | Viewed: | 23 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | In Technical Issues, MOCstore writes:
| | In Technical Issues, SylvainLS writes:
| | In Technical Issues, MOCstore writes:
| | […]
Yes indeed! Norway Tax as in Briklink Tax.
Seem with the other order I had, that was to Australia
I am not a VAT seller
|
Your status doesn’t matter.
BrickLink has to collect the taxes from the buyers, so the payment can only be
done with an onsite method (Stripe or PayPal Onsite).
If there’s an e-mail or link in the invoice, it may be a way to make the buyers
pay offsite (the buyers could send the money directly to the e-mail, or the link
could be a link to a payment service). BL can’t allow that because that would
be tax fraud.
Remove links and e-mails from your invoices when BrickLink has to collect tax.
|
Thank you for your comment I have deleted all links and email addresses but I
still get the same message I have adjusted my massage template so that there
is no longer a link is that the right way?
|
Update the invoice with a credit of 0.01 or editing the shipping a bit and try
again.
|
Nothing works 
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| | | | | | | | | | | | | | | Author: | MOCstore | | Posted: | Apr 12, 2024 09:04 | | Subject: | Re: Invoice. | | Viewed: | 25 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Stellar writes:
| | In Technical Issues, MOCstore writes:
| | In Technical Issues, SylvainLS writes:
| | In Technical Issues, MOCstore writes:
| | […]
Yes indeed! Norway Tax as in Briklink Tax.
Seem with the other order I had, that was to Australia
I am not a VAT seller
|
Your status doesn’t matter.
BrickLink has to collect the taxes from the buyers, so the payment can only be
done with an onsite method (Stripe or PayPal Onsite).
If there’s an e-mail or link in the invoice, it may be a way to make the buyers
pay offsite (the buyers could send the money directly to the e-mail, or the link
could be a link to a payment service). BL can’t allow that because that would
be tax fraud.
Remove links and e-mails from your invoices when BrickLink has to collect tax.
|
Thank you for your comment I have deleted all links and email addresses but I
still get the same message I have adjusted my massage template so that there
is no longer a link is that the right way?
|
Update the invoice with a credit of 0.01 or editing the shipping a bit and try
again.
|
I got it!! I deleted all the tekst in the invoice befor sending it and.... it
send out!
Recieved the invoice myself aswell and I could see the normal invoice.
So there is someting in de invoice that couses this problem.
Thanks to all!
Evert
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Netherlands, Zuid-Holland
Spain, Comunidad Valenciana
France, Nouvelle-Aquitaine