| Discussion Forum: Thread 355611 |
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| | | Author: | starforcelego  | | Posted: | Mar 28, 2024 16:44 | | Subject: | (Cancelled) | | Viewed: | 153 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | Author: | Nubs_Select | | Posted: | Mar 28, 2024 16:47 | | Subject: | Re: Being extorted for full refund | | Viewed: | 52 times | | Topic: | Problem Order | |
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| I wouldn't worry. worst case scenario they file a Paypal claim however at
that point Paypal would make them return the set to you at their expense. you
should be good to go. (unless you advertised the box as perfect condition and
set unrealistic expectations or something)
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| | | | | | | Author: | starforcelego | | Posted: | Mar 28, 2024 16:57 | | Subject: | (Cancelled) | | Viewed: | 57 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | | | Author: | Nubs_Select | | Posted: | Mar 28, 2024 17:01 | | Subject: | Re: Being extorted for full refund | | Viewed: | 55 times | | Topic: | Problem Order | |
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| In Problem Order, starforcelego writes:
| | In Problem Order, Nubs_Select writes:
| | I wouldn't worry. worst case scenario they file a Paypal claim however at
that point Paypal would make them return the set to you at their expense. you
should be good to go. (unless you advertised the box as perfect condition and
set unrealistic expectations or something)
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If the box was advertised in excellent condition would paypal let them keep the
lego set AND a refund?
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probably not, in general, if its arrived and you sent the right thing Paypal
will usually just make them return it if they want a refund
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| | | | | Author: | RebelliousBrick | | Posted: | Mar 28, 2024 17:53 | | Subject: | Re: Being extorted for full refund | | Viewed: | 76 times | | Topic: | Problem Order | |
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| In Problem Order, starforcelego writes:
| | A buyer demanded a full refund for a supposedly slightly damaged box, and cited
laws to try and threaten me. I declined over the audacity of a full refund. I
asked for pictures, and they did not provide pictures. They left an email without
any attachments claiming they were on the email. They said I was being difficult
and ceased all communication. How should I respond?
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Tell them to return the set if they want a full refund. If they refuse offer
them a partial refund (depending on the price) or wait for them to start a NSS/paypal
claim. After that I would block that buyer so he cant buy from you anymore.
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Also they are a retailer close to me and probably see me as competition. They
buy things from brick link and charge 50%+ in store. They were quite concerned
about me finding out about that part it felt. Does that impact anything?
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As it is a free market they can charge how much they want, it does not impact
anything.
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Canada, Ontario
