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| | | Author: | Seph6  | | Posted: | Mar 23, 2024 19:30 | | Subject: | The order came wrong | | Viewed: | 316 times | | Topic: | Problem Order | |
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| Hello, I recently purchased a minifigure from someone abroad. After some time,
and after paying almost the same amount as the purchase in taxes, it arrived.
I was so happy that I immediately gave him a nice praise. But then I realized
that the head of one of the figures was wrong. It had a similar head, but cheaper
than the one it should have come with. After that, the salesperson was very arrogant
and said that I had to comply with three solutions he presented, which I found
unacceptable. What I wanted was for him to pay for the right head of the minifigure
plus shipping to my country (as I couldn't find that head here). I have already
filled out an NSS but I am confused about what happens then. Will I ever get
compensation? Will he be punished? Is there any way I can change my praise to
a complaint?
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| | | | | Author: | UTLF | | Posted: | Mar 23, 2024 19:33 | | Subject: | (Cancelled) | | Viewed: | 72 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | Author: | Seph6 | | Posted: | Mar 23, 2024 20:14 | | Subject: | Re: The order came wrong | | Viewed: | 76 times | | Topic: | Problem Order | |
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| | Thank you! I did as you told and I managed to give him a complaint. |
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| | | | | Author: | dreambuilder71 | | Posted: | Mar 23, 2024 19:50 | | Subject: | Re: The order came wrong | | Viewed: | 68 times | | Topic: | Problem Order | |
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| Hi there. What UTLF said in his response was 100% correct!!!
File a Claim with Paypal and if you can't because the seller made you pay
with Friends & Family service, then report that to a Bricklink admin!
File the NSS for sure, that will give them a STRIKE against their account and
2 more and they get shut down!
The seller obviously doesn't have the head at all or he would have shipped
it. Unless it's a rare head like a Jango Fett head from original fig. Then
the seller basically ripped you off on purpose so you need to mention that in
your paypal claim and you will get fully refunded.
Also, WHO is the seller? Mention is store name and user name so we can block
him and avoid!
Thanks and sorry that happened to you. BTW, what was the fig you ordered with
the special head?
In Problem Order, Seph6 writes:
| | Hello, I recently purchased a minifigure from someone abroad. After some time,
and after paying almost the same amount as the purchase in taxes, it arrived.
I was so happy that I immediately gave him a nice praise. But then I realized
that the head of one of the figures was wrong. It had a similar head, but cheaper
than the one it should have come with. After that, the salesperson was very arrogant
and said that I had to comply with three solutions he presented, which I found
unacceptable. What I wanted was for him to pay for the right head of the minifigure
plus shipping to my country (as I couldn't find that head here). I have already
filled out an NSS but I am confused about what happens then. Will I ever get
compensation? Will he be punished? Is there any way I can change my praise to
a complaint?
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| | | | | | | Author: | Nubs_Select | | Posted: | Mar 23, 2024 19:55 | | Subject: | Re: The order came wrong | | Viewed: | 67 times | | Topic: | Problem Order | |
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| | | File the NSS for sure, that will give them a STRIKE against their account and
2 more and they get shut down!
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only if its completed. if the seller "resolves" it with bricklink by
either refunding or sending proof of shipping it will get taken down
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| | | | | | | | | Author: | ghyde | | Posted: | Mar 24, 2024 18:13 | | Subject: | Re: The order came wrong | | Viewed: | 49 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| | | | File the NSS for sure, that will give them a STRIKE against their account and
2 more and they get shut down!
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only if its completed. if the seller "resolves" it with bricklink by
either refunding or sending proof of shipping it will get taken down
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It was figured out by the buyer that the head is the wrong type.
That, to me, would suggest that the seller sent something that is "Item not
as described".
It would be on the seller to ensure that the correct item is sent to the buyer.
There's actually some guidelines I found that the seller has to abide by
online. See link below.
If BrickLink administrators have seen this, they know there are legal obligations
that Australians have to meet, and one in particular would be that they have
to send the correct item or refund.
I live in Australia and if the government got a complaint about an Australian
seller, they would be unfunny about dealing with it.
These guidelines I found online are a little out of date, but they do give a
fair idea of what the legal requirements for Australian sellers are:
https://www.ato.gov.au/other-languages/information-in-other-languages/gst/goods-and-services-tax-gst-when-you-sell-to-australia
Cheers ...
ghyde
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Mar 25, 2024 00:47 | | Subject: | Re: The order came wrong | | Viewed: | 50 times | | Topic: | Problem Order | |
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| Mhm but in the eyes of bricklink its a bit confusing as even tho something like
receiving an incorrect item qualifies for a nss they also accept tracking which
is unrelated to the problem as a solution and will close it (at least to my understanding)
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| | | | | | | Author: | Seph6 | | Posted: | Mar 23, 2024 20:17 | | Subject: | Re: The order came wrong | | Viewed: | 70 times | | Topic: | Problem Order | |
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| Its head '3626cpb3097 from 'Clone Trooper Commander Cody, 212th Attack
Battalion (Phase 2) - Orange Visor, Nougat Head, Helmet with Holes, Printed Legs'.
Sorry, as much as I want to reveal his name, ethics forbide me. But loock at
the complaints in the future, nad you will know if you met him.
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| | | | | | | Author: | Gaston.La.Brick | | Posted: | Mar 24, 2024 07:51 | | Subject: | Re: The order came wrong | | Viewed: | 58 times | | Topic: | Problem Order | |
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| I am usually very careful before "taking sides". And even more before
"shaming" a person (buyer or seller) or store.
It's obvious sending the wrong part must be corrected by the seller. That's
without a doubt.
But we don't know the full story. Elements that are open to be able to fully
assess the situation (which is not up to us, to be honest) could be:
- OP mentions 3 options offered by the seller. Which are they? Maybe they are
actually quite reasonable.
- OP mentions "arrogant manner". This could be, but it's a subjective
interpretation. It doesn't make it so per definition. Maybe the seller doesn't
speak English as primary language. I don't either. This can result in some
unintended interpretation / lost in translation issues.
- Was the order only that minifig, or is the minifig part of a bigger order?
If so, what is the minifig's value in % to the total order?
I don't want the answer to these questions, as it's basically something
between buyer and seller to hopefully come to an agreement. But I'm just
saying there are usually multiple angles to look at a certain situation.
Personally, if I was the seller in such case, I would refund the part and shipping
costs (+ import taxes, if they can be proven that they were paid). I did refunds
with loss (for me) in the past, because I judged it was my fault and the buyer
should be compensated without any loss. Any wrongfully sent item, they could
keep. Loss for me. "Make mistakes, get better." lesson for me as well!
But as a seller, I can not get into the demand of a buyer saying "it's
my obligation to get him/her the part that was ordered without any other option".
That would involve me basically going into dropshipping. Or a whole fuzz with
me ordering, receiving, reviewing, repackaging, reshipping, ... I think that
goes beyond a reasonable scope for a seller.
Do take note I have gone through this trouble as a seller, but that was in the
situation a used set (sold as complete) missed a part or two. I could've
chosen to refund in full, or to make sure the set got completed at the buyer.
I did the latter, because a refund in full was far more expensive as me completing
the set.
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| | | | | | | | | Author: | Seph6 | | Posted: | Mar 24, 2024 09:28 | | Subject: | Re: The order came wrong | | Viewed: | 53 times | | Topic: | Problem Order | |
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| The three options were to return everything for a full refund and I have to prove
that I paid taxes, or to return just the wrong minifigure, or to accept 10 US
dollars as compensation.
My problem is that he wasn't flexible, as he was the one who made the mistake,
I think he could have asked what I wanted to do.
I'll tell you how I wanted to resolve this, I wanted the price of the head
plus shipping price. My purchase was two minifigs, the wrong one was about 60%
of the total purchase. I already ordered the head, it cost a total of 19 dollars
(and this amount should not include taxes). My order for it cost 85, plus about
another 85 with tax. He would have to pay me 170 dollars, in perspective, 19
isn't it
so much, or is it?
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| | | | | | | | | | | Author: | yorbrick | | Posted: | Mar 24, 2024 10:44 | | Subject: | Re: The order came wrong | | Viewed: | 55 times | | Topic: | Problem Order | |
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| In Problem Order, Seph6 writes:
| | The three options were to return everything for a full refund and I have to prove
that I paid taxes, or to return just the wrong minifigure, or to accept 10 US
dollars as compensation.
My problem is that he wasn't flexible, as he was the one who made the mistake,
I think he could have asked what I wanted to do.
I'll tell you how I wanted to resolve this, I wanted the price of the head
plus shipping price. My purchase was two minifigs, the wrong one was about 60%
of the total purchase. I already ordered the head, it cost a total of 19 dollars
(and this amount should not include taxes). My order for it cost 85, plus about
another 85 with tax. He would have to pay me 170 dollars, in perspective, 19
isn't it
so much, or is it?
|
Why are you paying 100% of the order value in tax?
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| | | | | | | | | | | | | Author: | Seph6 | | Posted: | Mar 24, 2024 10:57 | | Subject: | Re: The order came wrong | | Viewed: | 54 times | | Topic: | Problem Order | |
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| Because it's the law in my country. International purchases of 50 us dolars
or more you have to pay about the same price...
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| | | | | | | | | | | Author: | SezaR | | Posted: | Mar 24, 2024 14:12 | | Subject: | Re: The order came wrong | | Viewed: | 37 times | | Topic: | Problem Order | |
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| In Problem Order, Seph6 writes:
| | The three options were to return everything for a full refund
|
You paid via PayPal and this is how PayPal works: You receive your item. You
think (either correctly or not) that it is not as described. Like one item
is wrong or you bought Lego and you received a package full of scrapped paper.
You file a claim with PayPal. Then the seller can accept return. This means you
have to pay return shipping from your own pocket and once (and only if) the seller
receives the returning package, you will get a refund. You will be out the return
shipping costs and the seller will be out the sending shipping costs (the one
from Australia to Brazil).
You can file a PayPal claim but this is what you would get. If a buyer file a
PayPal claim against me, I would accept the outcome as accept return shipping
and would not continue to give other options to buyer. That would be the end
of story/resolution.
| | and I have to prove
that I paid taxes,
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To whom you should prove this and why would you need to prove this?!!
| | or to return just the wrong minifigure, or to accept 10 US
dollars as compensation.
My problem is that he wasn't flexible,
|
Hi is showing some flexibility. He gave these three options.
Correct or not, many sellers just refund the cost of item and perhaps part of
shipping costs. Is that like $10 that he is willing to pay?
| | as he was the one who made the mistake,
I think he could have asked what I wanted to do.
I'll tell you how I wanted to resolve this, I wanted the price of the head
plus shipping price. My purchase was two minifigs, the wrong one was about 60%
of the total purchase. I already ordered the head,
|
The seller is not responsible for your other purchases. Even mentioning this
to seller is wrong and in my opinion somehow unethical. He has nothing to do
with your other purchase and is not by any means responsible to what you paid
to the other seller.
If this is not clear why. Let me explain: as an example, assume you buy two items
for $100 from one seller and they end up being wrong. Then you ordered them separately
from two other sellers and it costs you in total $150. Then, would you contact
the seller and ask for $150 refund?! Is there any shop in the world who would
refund you your whole payment, i.e. $100, and give you $50 on top of that?!
| | it cost a total of 19 dollars
(and this amount should not include taxes). My order for it cost 85, plus about
another 85 with tax.
|
You paid import taxes to your government and not to the seller. He is not responsible
for what you paid for taxes. For example, if you return and get a full refund
from the seller, then you should show prove of refund to your government to get
your paid import taxes refunded.
The import taxes you paid is high but this is not seller's fault. He ships
to many countries and their import fees. Other marketplaces like Ebay, Amazon,...
don't refund import fees (unless if they collect import fees themselves.
Ebay.com collects import fees but not ebay.ca)
If the seller gives you partial refund, then I think you can get a partial refund
of your paid import taxes. In Canada, we have to mail documents to get a refund.
In Canada, the import fees (if processed by CanadaPost) are %12 (excluding shipping
costs) plus $9.95 CAD. So if I paid $100, my taxes would be 12+9.95 = 21.95 and
if I get $20 partial refund, I can pay $0.95 to send documents in a letter and
get a partial refund of 20* 0.12 = $2.4 Cad. If I return the whole order and
get $100 refund, I would only get $12 refunded to me. The handing fees $9.95
are not to be refunded.
| | He would have to pay me 170 dollars, in perspective,
|
As explained, he would have to pay you $170. You have to pay shipping costs to
return the product, and PayPal would then give you a whole refund of your initial
payment: $85
| | 19
isn't it
so much, or is it?
|
When it comes to your NSS, seller can show that the outcome of PayPal claim,
whatever it is, and bricklink would close the NSS in favor of seller. Bricklink
has clearly explained that they would do so. You would only waste the seller's
time to submit documents and that of Bricklink's help desk.
You don't seem unreasonable but here there are many aspects I can talk about,
based on my
own buying and selling experience. But that may talk 30 minutes to explain them
and much more to write them down 
Some random notes:
- many people may somehow disagree with what I write here but I know many well-established
stores who only give partial refund for their mistakes (cost of the head plus
part of shipping costs). Many good sellers don't ship to Brazil because of
its high risk. Don't tell there is no high risk as you already expect your
import taxes refunded and the shipping costs were high
Many sellers don't ship abroad for this reason.
So there is a high risk the buyer may be unsatisfied if a mistake occurs.
I personally get stressed if I receive an order from Brazil and would want to
make sure what I send is 100% correct by triple checking everything.
- there is a learning curve in buying. When I submit an order from abroad consisting
of multiple items , I write to seller something like: "Hello,... Item X
and Y are vital for my order. Could you please double check them before sending?"
or "Item X has two variations. I ordered variation X1. Since many sellers
confused them in my past orders, would you mind to send me a photo to make sure
what you will send is what I expect... Thanks".
In your case, you could have written "would you mind to send me a photo of
the two minifigs. I think it is better to make sure they are correct because
the shipping costs are high and the import fees will be about the total cost."
And I would expect photos for only vital parts in an order, not for common parts.
Recently, I ordered a few parts from a good seller in UK. I wrote him/her something
like "this part is vital, the single reason I am ordering. Please make sure
you have it and it is in good condition". The order came and the part was
correct but 2 lots (out of 8lots and in total less than 20 pieces) were missing
or incomplete and one of them was a rare part that I needed to. I wrote him/her
and got only a partial refund for that. No refund for shipping costs. I was 100%
satisfied and left a positive feedback.
- as it comes to your negative feedback, one thing to have in mind: if you leave
many negative/neutral feedbacks, other sellers can see what you have left and
may thing you are a high risk buyer and stop-list you.
- many mistakes can happen in listing, picking-up, and shipping an order. Mistakes
may happen often. As to confirm this, maybe 100-200 people read your thread and
one of them had made the same exact mistake (but found out and corrected before
shipping). If a seller give you the refund you expect, he would keep losing money
and guess what? It won't be able to continue selling or has to increase prices,
remove certain countries or all international shipping, to reduce his/her risk.
My suggestion:
- I would accept the refund of the head + part of shipping costs (is that like
$10?). Remove the NSS and retract that negative feedback. This would be a simple
solution for a small matter and I think you won't get anything better via
PayPal/NSS but only waste your and his time.
Hopefully you can buy this head from another seller (along with other parts)
in future.
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| | | | | | | | | | | | | Author: | Seph6 | | Posted: | Mar 24, 2024 16:39 | | Subject: | Re: The order came wrong | | Viewed: | 43 times | | Topic: | Problem Order | |
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| Sorry, I don't think you really understood me. But I already ordered a new
head, thanks for the wish.
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| | | | | Author: | kittybrickz | | Posted: | Mar 23, 2024 20:07 | | Subject: | Re: The order came wrong | | Viewed: | 87 times | | Topic: | Problem Order | |
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| | I'm sorry this happened to you, which head were you looking for? |
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| | | | | | | Author: | Seph6 | | Posted: | Mar 23, 2024 20:18 | | Subject: | Re: The order came wrong | | Viewed: | 95 times | | Topic: | Problem Order | |
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| | Thank you. Head 3626cpb3097 from sw1233. |
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| | | | | | | | | Author: | UTLF | | Posted: | Mar 23, 2024 22:17 | | Subject: | (Cancelled) | | Viewed: | 83 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | | | | | Author: | Seph6 | | Posted: | Mar 23, 2024 22:59 | | Subject: | Re: The order came wrong | | Viewed: | 124 times | | Topic: | Problem Order | |
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| It is as you said. He send me the head '3626cpb2651' common in most clones.
But what I thought suspicious was how he didn't contest my claim. In no moment
he asked if I was certain or even to send him a picture.
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| | | | | Author: | popsicle | | Posted: | Mar 24, 2024 16:02 | | Subject: | Re: The order came wrong | | Viewed: | 80 times | | Topic: | Problem Order | |
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| In Problem Order, Seph6 writes:
| | Hello, I recently purchased a minifigure from someone abroad. After some time,
and after paying almost the same amount as the purchase in taxes, it arrived.
I was so happy that I immediately gave him a nice praise. But then I realized
that the head of one of the figures was wrong. It had a similar head, but cheaper
than the one it should have come with. After that, the salesperson was very arrogant
and said that I had to comply with three solutions he presented, which I found
unacceptable. What I wanted was for him to pay for the right head of the minifigure
plus shipping to my country (as I couldn't find that head here). I have already
filled out an NSS but I am confused about what happens then. Will I ever get
compensation? Will he be punished? Is there any way I can change my praise to
a complaint?
|
After reading through the entire thread with your replies and the attitude
conveyed, I thank you. Actually feel better about having long ago removed Brazil
from our ship-to countries. Thanks again
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| | | | | | | Author: | Seph6 | | Posted: | Mar 24, 2024 16:50 | | Subject: | Re: The order came wrong | | Viewed: | 52 times | | Topic: | Problem Order | |
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| | | After reading through the entire thread with your replies and the attitude
conveyed, I thank you. Actually feel better about having long ago removed Brazil
from our ship-to countries. Thanks again
|
I find your comment extremely unfair. All I did was try to fight for my rights.
This was the first purchase I made internationally that arrived, all the others
I made there were problems with some, but in the end I either solved the problem
or let it go. I just wanted the seller to pay attention, I only ordered two minifigures,
for a total of seven pieces. There was one time, this other purchase where I
ordered more than a hundred pieces. When it arrived, I promised myself I would
forgive the seller if he had forgotten some, yet they all arrived.
Now, let me thank you on behalf of all Brazilians. It's refreshing that we
can't buy from someone as prejudiced as you.
There was another person who mentioned that complaining could get me banned and
let me say that I'd rather be banned than sit in silence.
And I also want to warmly thank everyone who responded to this thread. I don't
think I'll get any kind of compensation, but it's good to see how many
people were willing to help.
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| | | | | | | | | Author: | popsicle | | Posted: | Mar 24, 2024 17:09 | | Subject: | Re: The order came wrong | | Viewed: | 58 times | | Topic: | Problem Order | |
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| In Problem Order, Seph6 writes:
| | | | After reading through the entire thread with your replies and the attitude
conveyed, I thank you. Actually feel better about having long ago removed Brazil
from our ship-to countries. Thanks again
|
I find your comment extremely unfair. All I did was try to fight for my rights.
This was the first purchase I made internationally that arrived, all the others
I made there were problems with some, but in the end I either solved the problem
or let it go. I just wanted the seller to pay attention, I only ordered two minifigures,
for a total of seven pieces. There was one time, this other purchase where I
ordered more than a hundred pieces. When it arrived, I promised myself I would
forgive the seller if he had forgotten some, yet they all arrived.
Now, let me thank you on behalf of all Brazilians. It's refreshing that we
can't buy from someone as prejudiced as you.
There was another person who mentioned that complaining could get me banned and
let me say that I'd rather be banned than sit in silence.
And I also want to warmly thank everyone who responded to this thread. I don't
think I'll get any kind of compensation, but it's good to see how many
people were willing to help.
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You're willingness to wholly accept and enact the vindictive advise of others
is enough for me. I'm sure you're now embolden to move onto other vendors
with the same abuse... As far as I'm concerned: kick rocks and have at it
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| | | | | | | | | Author: | UTLF | | Posted: | Mar 24, 2024 17:34 | | Subject: | (Cancelled) | | Viewed: | 52 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | Author: | 1001bricks | | Posted: | Mar 24, 2024 17:13 | | Subject: | Re: The order came wrong | | Viewed: | 51 times | | Topic: | Problem Order | |
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| In Problem Order, popsicle writes:
| | In Problem Order, Seph6 writes:
| | Hello, I recently purchased a minifigure from someone abroad. After some time,
and after paying almost the same amount as the purchase in taxes, it arrived.
I was so happy that I immediately gave him a nice praise. But then I realized
that the head of one of the figures was wrong. It had a similar head, but cheaper
than the one it should have come with. After that, the salesperson was very arrogant
and said that I had to comply with three solutions he presented, which I found
unacceptable. What I wanted was for him to pay for the right head of the minifigure
plus shipping to my country (as I couldn't find that head here). I have already
filled out an NSS but I am confused about what happens then. Will I ever get
compensation? Will he be punished? Is there any way I can change my praise to
a complaint?
|
After reading through the entire thread with your replies and the attitude
conveyed, I thank you. Actually feel better about having long ago removed Brazil
from our ship-to countries. Thanks again
|
A whole Country ban can't be justified because don't like the behaviour
of 1 person!?
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| | | | | | | | | Author: | popsicle | | Posted: | Mar 24, 2024 17:38 | | Subject: | Re: The order came wrong | | Viewed: | 74 times | | Topic: | Problem Order | |
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| In Problem Order, 1001bricks writes:
| | In Problem Order, popsicle writes:
| | In Problem Order, Seph6 writes:
| | Hello, I recently purchased a minifigure from someone abroad. After some time,
and after paying almost the same amount as the purchase in taxes, it arrived.
I was so happy that I immediately gave him a nice praise. But then I realized
that the head of one of the figures was wrong. It had a similar head, but cheaper
than the one it should have come with. After that, the salesperson was very arrogant
and said that I had to comply with three solutions he presented, which I found
unacceptable. What I wanted was for him to pay for the right head of the minifigure
plus shipping to my country (as I couldn't find that head here). I have already
filled out an NSS but I am confused about what happens then. Will I ever get
compensation? Will he be punished? Is there any way I can change my praise to
a complaint?
|
After reading through the entire thread with your replies and the attitude
conveyed, I thank you. Actually feel better about having long ago removed Brazil
from our ship-to countries. Thanks again
|
A whole Country ban can't be justified because don't like the behaviour
of 1 person!?
|
Just one?
If it's systemic my fine Gallic friend, yes you can, and indeed should until
change is enacted within the system those true victims of corruption live. It
is in fact, why I've begrudgingly removed those specific regions years ago.
My experience combined with the anecdotal of others I personally know living
and working within each of the regions and respective systems, it would be ill-advised
not to.
But you being you Sylvain. Gotta have those such as you to keep it spinning
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Mar 24, 2024 18:08 | | Subject: | Re: The order came wrong | | Viewed: | 55 times | | Topic: | Problem Order | |
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| In Problem Order, popsicle writes:
| | My experience combined with the anecdotal of others I personally know living
and working within each of the regions and respective systems, it would be ill-advised
not to.
|
I do have problems while shipping to South America, in a general meaning.
Either it's lost or delayed.
One of my orders arrived... 7 months later, and the buyer was kind enough to
not complain in any way! What a gem!
Now this specific OP has a problem on an specific order content; it could not
be related to generic corruption of Customs, Postal services, Police, Justice
etc - of course, assuming there is.
| | But you being you Sylvain. Gotta have those such as you to keep it spinning
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Guinea pig keeps on spinning the wheel for now, very proud!
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| | | | | | | | | | | | | Author: | kittybrickz | | Posted: | Mar 25, 2024 02:34 | | Subject: | Re: The order came wrong | | Viewed: | 60 times | | Topic: | Problem Order | |
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| | | I do have problems while shipping to South America, in a general meaning.
Either it's lost or delayed.
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off topic, I'm interested to know other countries that you have had systemic
problems shipping to?
Have an epic day! ---Katrina
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| | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Mar 25, 2024 08:13 | | Subject: | Re: The order came wrong | | Viewed: | 47 times | | Topic: | Problem Order | |
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| In Problem Order, kittybrickz writes:
| | | | I do have problems while shipping to South America, in a general meaning.
Either it's lost or delayed.
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off topic, I'm interested to know other countries that you have had systemic
problems shipping to?
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Middle East, especially UAE where an important number of orders were largely
delayed or bounced back. Maybe Customs are picky, I really don't know 
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| | | | | | | | | | | | | | | | | Author: | kittybrickz | | Posted: | Mar 25, 2024 17:47 | | Subject: | Re: The order came wrong | | Viewed: | 32 times | | Topic: | Problem Order | |
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| | | | |
off topic, I'm interested to know other countries that you have had systemic
problems shipping to?
|
Middle East, especially UAE where an important number of orders were largely
delayed or bounced back. Maybe Customs are picky, I really don't know
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Good to know! Thanky!
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Brazil, Rio Grande do Sul
Canada, British Columbia
Australia, Queensland
Belgium
United Kingdom, England
USA, Washington
France, Provence-Alpes-Côte d'Azur