Discussion Forum: Thread 353822

 Author: SDF_Bricks View Messages Posted By SDF_Bricks
 Posted: Feb 11, 2024 05:27
 Subject: How to block/stop a buyer
 Viewed: 191 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SDF_Bricks (279)

Location:  USA, Illinois
Member Since Contact Type Status
Mar 19, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SDH Bricks
I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 11, 2024 06:13
 Subject: Re: How to block/stop a buyer
 Viewed: 73 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1177)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?

https://www.bricklink.com/pref_stop.asp
 Author: Adjour View Messages Posted By Adjour
 Posted: Feb 11, 2024 14:28
 Subject: Re: How to block/stop a buyer
 Viewed: 60 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Adjour (2391)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?


I know you are annoyed, which is why I hardly send pics anymore... but give it
a day or a week. I've had such buyers just magically reappear and then make
the purchase anyway. I'm guessing either they got paid or a personal issue
resolved.



Crystal
 Author: SDF_Bricks View Messages Posted By SDF_Bricks
 Posted: Feb 12, 2024 08:53
 Subject: Re: How to block/stop a buyer
 Viewed: 55 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SDF_Bricks (279)

Location:  USA, Illinois
Member Since Contact Type Status
Mar 19, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SDH Bricks
In Help, Adjour writes:
  In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?


I know you are annoyed, which is why I hardly send pics anymore... but give it
a day or a week. I've had such buyers just magically reappear and then make
the purchase anyway. I'm guessing either they got paid or a personal issue
resolved.



Crystal

It's been 12 days already !!!
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 12, 2024 09:54
 Subject: Re: How to block/stop a buyer
 Viewed: 45 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

peregrinator (737)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, SDF_Bricks writes:
  It's been 12 days already !!!

OK, the would-be buyer probably isn't going to respond. Just move on.
 Author: Adjour View Messages Posted By Adjour
 Posted: Feb 12, 2024 21:34
 Subject: Re: How to block/stop a buyer
 Viewed: 37 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Adjour (2391)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, SDF_Bricks writes:
  In Help, Adjour writes:
  In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?


I know you are annoyed, which is why I hardly send pics anymore... but give it
a day or a week. I've had such buyers just magically reappear and then make
the purchase anyway. I'm guessing either they got paid or a personal issue
resolved.



Crystal

It's been 12 days already !!!


why haven't you moved on. Stop trying to get revenge
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 11, 2024 15:59
 Subject: Re: How to block/stop a buyer
 Viewed: 53 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

zorbanj (774)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?

What do you hope to accomplish by blocking them? If there is no sale, you aren't
going to get the time you wasted back. If the buyer eventually comes back and
see that you blocked them, they will get angry/insulted and not buy.

Forget about it and move on. Most sellers don't take pictures because a sale
rarely results.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 11, 2024 16:31
 Subject: Re: How to block/stop a buyer
 Viewed: 45 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1177)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Help, zorbanj writes:
  In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?

What do you hope to accomplish by blocking them? If there is no sale, you aren't
going to get the time you wasted back. If the buyer eventually comes back and
see that you blocked them, they will get angry/insulted and not buy.

Forget about it and move on. Most sellers don't take pictures because a sale
rarely results.

So true. Better to send one reply with a description and leave it at that. If
they ask for more, then they don’t trust what you have written. The easiest way
to not waste time jumping through hoops is to not jump through hoops.
 Author: Give.Me.A.Brick View Messages Posted By Give.Me.A.Brick
 Posted: Feb 11, 2024 17:01
 Subject: Re: How to block/stop a buyer
 Viewed: 66 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Give.Me.A.Brick (10542)

Location:  Portugal
Member Since Contact Type Status Collage
Nov 25, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Give Me A Brick ϟ
In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?


I once had a potential buyer asking me for a picture of an empty box on June
2022. I took that picture and then he vanished.

Later, on May 2023 (yes, almost one year later) he came back asking for price,
shipping costs, etc. I explained him that final total cost would be known at
checkout page.

Disappeared again

On January 2024 he came back interested in the box. I explained I may had already
sold the one in the photos I took for him, so he asked for photos of the one
I would actually ship him.

He was always polite, so what the heck, I took some photos again, and eventually
he finally bought the box
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 12, 2024 00:17
 Subject: Re: How to block/stop a buyer
 Viewed: 54 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Nubs_Select (3612)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
id watch that movie
 Author: Give.Me.A.Brick View Messages Posted By Give.Me.A.Brick
 Posted: Feb 12, 2024 05:46
 Subject: Re: How to block/stop a buyer
 Viewed: 81 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Give.Me.A.Brick (10542)

Location:  Portugal
Member Since Contact Type Status Collage
Nov 25, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Give Me A Brick ϟ
In Help, Nubs_Select writes:
  id watch that movie
 
 Author: SezaR View Messages Posted By SezaR
 Posted: Feb 11, 2024 17:49
 Subject: Re: How to block/stop a buyer
 Viewed: 58 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SezaR (1354)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures.

Not sure how this helps you but:
On behalf of that buyer, I acknowledge receipt of the pictures and express my
gratitude.

  Needless
to say, this is NOT a desirable buyer.

Who is a desirable buyer? The guy who just pays and leaves a positive feedback?

  
How do I block such individual?

What a seller should learn is why a buyer wants photos and when and where to
take photos.
Many times, it does not make sense to take photos:
- a used set of 200 pieces. The description "parts in good condition"
should be enough in most cases. You cannot take photos of all parts from all
angles. But some times, one photo of printed parts or stickers would do the job
and help buyer trust the condition and your description.
Sometime newbies don't know that if a couple of items are in bad condition
or missing, I still send them. So I aknowledge in my response "if a mistake
happen and there is any missing or broken part, I will send you missing parts".
In some cases, they committed to buy even though I did not send any photo (I
remember once this happen for used set 928).

- when it comes with the condition of box and instructions, it totally makes
sense for a buyer to want to see photos. They are paying more to buy the set
with box, so they have to see photos beforehand.

Despite what other people said, between 25-50% of times, the users who request
photos commit to buy from me.

I suggest you focus on learning and understanding buyers' needs, rather than
stop-listing some users for such reasons.
 Author: SDF_Bricks View Messages Posted By SDF_Bricks
 Posted: Feb 12, 2024 08:58
 Subject: Re: How to block/stop a buyer
 Viewed: 55 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

SDF_Bricks (279)

Location:  USA, Illinois
Member Since Contact Type Status
Mar 19, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SDH Bricks
In Help, SezaR writes:
  In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures.

Not sure how this helps you but:
On behalf of that buyer, I acknowledge receipt of the pictures and express my
gratitude.

  Needless
to say, this is NOT a desirable buyer.

Who is a desirable buyer? The guy who just pays and leaves a positive feedback?

  
How do I block such individual?

What a seller should learn is why a buyer wants photos and when and where to
take photos.
Many times, it does not make sense to take photos:
- a used set of 200 pieces. The description "parts in good condition"
should be enough in most cases. You cannot take photos of all parts from all
angles. But some times, one photo of printed parts or stickers would do the job
and help buyer trust the condition and your description.
Sometime newbies don't know that if a couple of items are in bad condition
or missing, I still send them. So I aknowledge in my response "if a mistake
happen and there is any missing or broken part, I will send you missing parts".
In some cases, they committed to buy even though I did not send any photo (I
remember once this happen for used set 928).

- when it comes with the condition of box and instructions, it totally makes
sense for a buyer to want to see photos. They are paying more to buy the set
with box, so they have to see photos beforehand.

Despite what other people said, between 25-50% of times, the users who request
photos commit to buy from me.

I suggest you focus on learning and understanding buyers' needs, rather than
stop-listing some users for such reasons.

Thank you for the wisdom. However, in this modern day and age, it's very
easy to 'acknowledge' receipt of the pictures and say 'Thank You".
It costs absolutely nothing. I am not concerned about the lost sale, as this
hobby is NOT my livelihood. It is the wasted time as, in addition to taking pics,
I invested time in checking inventory, sorting parts, ... etc
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Feb 12, 2024 14:21
 Subject: Re: How to block/stop a buyer
 Viewed: 34 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Brickwilbo (1533)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, SDF_Bricks writes:
  In Help, SezaR writes:
  In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures.

Not sure how this helps you but:
On behalf of that buyer, I acknowledge receipt of the pictures and express my
gratitude.

  Needless
to say, this is NOT a desirable buyer.

Who is a desirable buyer? The guy who just pays and leaves a positive feedback?

  
How do I block such individual?

What a seller should learn is why a buyer wants photos and when and where to
take photos.
Many times, it does not make sense to take photos:
- a used set of 200 pieces. The description "parts in good condition"
should be enough in most cases. You cannot take photos of all parts from all
angles. But some times, one photo of printed parts or stickers would do the job
and help buyer trust the condition and your description.
Sometime newbies don't know that if a couple of items are in bad condition
or missing, I still send them. So I aknowledge in my response "if a mistake
happen and there is any missing or broken part, I will send you missing parts".
In some cases, they committed to buy even though I did not send any photo (I
remember once this happen for used set 928).

- when it comes with the condition of box and instructions, it totally makes
sense for a buyer to want to see photos. They are paying more to buy the set
with box, so they have to see photos beforehand.

Despite what other people said, between 25-50% of times, the users who request
photos commit to buy from me.

I suggest you focus on learning and understanding buyers' needs, rather than
stop-listing some users for such reasons.

Thank you for the wisdom. However, in this modern day and age, it's very
easy to 'acknowledge' receipt of the pictures and say 'Thank You".
It costs absolutely nothing. I am not concerned about the lost sale, as this
hobby is NOT my livelihood. It is the wasted time as, in addition to taking pics,
I invested time in checking inventory, sorting parts, ... etc

You probably can use the pictures in the future.
 Author: Carissamiss View Messages Posted By Carissamiss
 Posted: Feb 12, 2024 21:31
 Subject: Re: How to block/stop a buyer
 Viewed: 34 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Carissamiss (1341)

Location:  Canada, Ontario
Member Since Contact Type Status
Oct 22, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Carissamiss Bricks
Agreed - also, if you’re listing a set or high dollar item you could just
take photos while you’re listing it and file them away, quick and easy. I do
this for items like raised baseplates, expensive minifigs etc. and just purge
the photos every once in a while. It take two seconds before you list.

In Help, Brickwilbo writes:
  In Help, SDF_Bricks writes:
  In Help, SezaR writes:
  In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures….

  You probably can use the pictures in the future.
 Author: Adjour View Messages Posted By Adjour
 Posted: Feb 12, 2024 21:36
 Subject: Re: How to block/stop a buyer
 Viewed: 43 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Adjour (2391)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, Brickwilbo writes:
  In Help, SDF_Bricks writes:
  In Help, SezaR writes:
  In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures.

Not sure how this helps you but:
On behalf of that buyer, I acknowledge receipt of the pictures and express my
gratitude.

  Needless
to say, this is NOT a desirable buyer.

Who is a desirable buyer? The guy who just pays and leaves a positive feedback?

  
How do I block such individual?

What a seller should learn is why a buyer wants photos and when and where to
take photos.
Many times, it does not make sense to take photos:
- a used set of 200 pieces. The description "parts in good condition"
should be enough in most cases. You cannot take photos of all parts from all
angles. But some times, one photo of printed parts or stickers would do the job
and help buyer trust the condition and your description.
Sometime newbies don't know that if a couple of items are in bad condition
or missing, I still send them. So I aknowledge in my response "if a mistake
happen and there is any missing or broken part, I will send you missing parts".
In some cases, they committed to buy even though I did not send any photo (I
remember once this happen for used set 928).

- when it comes with the condition of box and instructions, it totally makes
sense for a buyer to want to see photos. They are paying more to buy the set
with box, so they have to see photos beforehand.

Despite what other people said, between 25-50% of times, the users who request
photos commit to buy from me.

I suggest you focus on learning and understanding buyers' needs, rather than
stop-listing some users for such reasons.

Thank you for the wisdom. However, in this modern day and age, it's very
easy to 'acknowledge' receipt of the pictures and say 'Thank You".
It costs absolutely nothing. I am not concerned about the lost sale, as this
hobby is NOT my livelihood. It is the wasted time as, in addition to taking pics,
I invested time in checking inventory, sorting parts, ... etc

You probably can use the pictures in the future.

This is what I do. If I feel another person may ask, I'll take the pics.
I figure I'll use them eventually.
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Feb 12, 2024 21:22
 Subject: Re: How to block/stop a buyer
 Viewed: 29 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

wildchicken13 (873)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Help, SDF_Bricks writes:
  I had a 'would-be' buyer who had me jump through hoops to describe a
couple of sets, take pictures, and many other things. In the end, he did not
even reply to my follow-up emails, nor acknowledge receipt of the pictures. Needless
to say, this is NOT a desirable buyer.

How do I block such individual?

Close your store