Discussion Forum: Thread 352379

 Author: Zabeth View Messages Posted By Zabeth
 Posted: Jan 6, 2024 11:53
 Subject: Got refund; no explanation from seller
 Viewed: 113 times
 Topic: Buying
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Zabeth (14)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 3, 2024 Contact Member Buyer
Buying Privileges - OK
I'm new to Bricklink. Placed an order several days ago and paid via PayPal.
This morning I have a notification from PayPal that my money has been refunded,
but no message from the seller as to why.

Is this normal seller behavior on Bricklink? Should I just move on and place
an order with another seller?

Thanks!
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Jan 6, 2024 11:54
 Subject: Re: Got refund; no explanation from seller
 Viewed: 37 times
 Topic: Buying
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Faber Family Bricks
In Buying, Zabeth writes:
  Is this normal seller behavior on Bricklink? Should I just move on and place
an order with another seller?

It's not normal behavior for a seller to do that with no explanation, no.
But yes, in your place I would just least favorite the seller, move on, and order
from someone else.
 Author: hpoort View Messages Posted By hpoort
 Posted: Jan 6, 2024 12:37
 Subject: Re: Got refund; no explanation from seller
 Viewed: 37 times
 Topic: Buying
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hpoort (412)

Location:  Netherlands, Groningen
Member Since Contact Type Status
Oct 11, 2014 Contact Member Buyer
Buying Privileges - OK
In Buying, Zabeth writes:
  I'm new to Bricklink. Placed an order several days ago and paid via PayPal.
This morning I have a notification from PayPal that my money has been refunded,
but no message from the seller as to why.

Is this normal seller behavior on Bricklink? Should I just move on and place
an order with another seller?

Thanks!

Did you pay through PayPal OnSite or through another flavour of PayPal? If the
latter, the seller may not have been able to properly receive your payment.

Also look at the order details and both your Bricklink and e-mail messages, including
the spam box; it is possible that you may have missed a message or that it has
been automatically flagged as spam.
 Author: PlanetEarthToys View Messages Posted By PlanetEarthToys
 Posted: Jan 6, 2024 13:03
 Subject: Re: Got refund; no explanation from seller
 Viewed: 42 times
 Topic: Buying
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PlanetEarthToys (117)

Location:  USA, Arkansas
Member Since Contact Type Status
Aug 24, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Planet Earth Toys
In Buying, Zabeth writes:
  I'm new to Bricklink. Placed an order several days ago and paid via PayPal.
This morning I have a notification from PayPal that my money has been refunded,
but no message from the seller as to why.

Is this normal seller behavior on Bricklink? Should I just move on and place
an order with another seller?

Thanks!

double check to see if the seller noted it on the paypal refund or in the drive-thru
they sent ( if they sent a drive-thru...)