| Discussion Forum: Thread 351575 |
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| | | Author: | OakcityBrix  | | Posted: | Dec 15, 2023 16:05 | | Subject: | First npb | | Viewed: | 143 times | | Topic: | Feedback | |
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| Had my first NPB today. Buyer responds 10 days later not realizing they needed
to pay invoice being that one thing was adjusted on the quote. After reaching
out I would like to adjust their feedback to neutral as a kind gesture because
everyone needs a vacation. How does one adjust feedback?
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| | | | | Author: | goldknight | | Posted: | Dec 15, 2023 17:20 | | Subject: | Re: First npb | | Viewed: | 43 times | | Topic: | Feedback | |
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| In Feedback, OakcityBrix writes:
| | Had my first NPB today. Buyer responds 10 days later not realizing they needed
to pay invoice being that one thing was adjusted on the quote. After reaching
out I would like to adjust their feedback to neutral as a kind gesture because
everyone needs a vacation. How does one adjust feedback?
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You know that’s pretty nice of you
I have had several NPBs and have done the same to those who at least responded
in one way or another (some I complete some I don’t and depends on the messages)
However I am right now in the receiving end of a NPB!!!
A German shop Speciale ( which I see now has had its difficulties with negative
feedbacks) had a shipping for 26 euro plus extra fees ,etc. for a $15 order.
For a total of almost 50 euro !!! I politely asked to cancel (this was in October).
Last week he gave me an NPB on this order and mentioned that I should know how
the quote works. Well —I did not and told him this and apologized—I do now.
Just never used a quote before (there are lots of things on Bricklink I still
don’t know about ) ok maybe Nubs knows everything 👍. I then asked him if I can
just pay for the parts and he can keep them ,resell them and not charge for
the shipping as I don’t want the legos anymore as I received them from a store
here in the US. —no reply.
Ok one other thing I can think of to get out of this is ask him to ship the legos
to a friend of mine in Germany which will be a lot less than 26 euro!!!! But
I’m sure he probably won’t want to do that either
I have given many buyers breaks over the years and why can’t I get one. 🥲
So if he is still silent on Christmas then I will have to decide to pay for this
stupid order to prevent a NPB and possibly negative as well or just screw it!!
And him
Ok—that’s it
Kevin
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| | | | | | | Author: | 1001bricks | | Posted: | Dec 15, 2023 18:08 | | Subject: | Re: First npb | | Viewed: | 45 times | | Topic: | Feedback | |
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| | | A German shop Speciale ( which I see now has had its difficulties with negative
feedbacks) had a shipping for 26 euro plus extra fees ,etc. for a $15 order.
For a total of almost 50 euro !!! I politely asked to cancel (this was in October).
Last week he gave me an NPB on this order and mentioned that I should know how
the quote works. Well —I did not and told him this and apologized—I do now.
Just never used a quote before (there are lots of things on Bricklink I still
don’t know about ) ok maybe Nubs knows everything 👍.
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Confusing...
What's Nubs doing here?
A quote can't make you het an NPB, AFAIK.
So it's not a quote but an order?
If you really think this is an abuse of the system (like avoiding BrickLink fees),
I wouldn't pay, and open a discussion with the HelpDesk about this NPB.
And I would report this shop - the more report it gets, the sonner it'll
be interrupted.
Is it a shop that has "Time" in its name?
But did you read the shop's Terms?
Are those fees described in those, and the amount seems correct or not?
Did you check the Feedback profile before buying?
There isn't enough info in your post to really help you, sorry.
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| | | | | | | Author: | zorbanj | | Posted: | Dec 15, 2023 21:15 | | Subject: | Re: First npb | | Viewed: | 45 times | | Topic: | Feedback | |
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| PM me if you want to play hardball with this seller.
In Feedback, goldknight writes:
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However I am right now in the receiving end of a NPB!!!
A German shop Speciale ( which I see now has had its difficulties with negative
feedbacks) had a shipping for 26 euro plus extra fees ,etc. for a $15 order.
For a total of almost 50 euro !!! I politely asked to cancel (this was in October).
Last week he gave me an NPB on this order and mentioned that I should know how
the quote works. Well —I did not and told him this and apologized—I do now.
Just never used a quote before (there are lots of things on Bricklink I still
don’t know about ) ok maybe Nubs knows everything 👍. I then asked him if I can
just pay for the parts and he can keep them ,resell them and not charge for
the shipping as I don’t want the legos anymore as I received them from a store
here in the US. —no reply.
Ok one other thing I can think of to get out of this is ask him to ship the legos
to a friend of mine in Germany which will be a lot less than 26 euro!!!! But
I’m sure he probably won’t want to do that either
I have given many buyers breaks over the years and why can’t I get one. 🥲
So if he is still silent on Christmas then I will have to decide to pay for this
stupid order to prevent a NPB and possibly negative as well or just screw it!!
And him
Ok—that’s it
Kevin
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| | | | | Author: | Yo_Yo_Flamingo | | Posted: | Dec 15, 2023 22:57 | | Subject: | Re: First npb | | Viewed: | 51 times | | Topic: | Feedback | |
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| In Feedback, OakcityBrix writes:
| | Had my first NPB today. Buyer responds 10 days later not realizing they needed
to pay invoice being that one thing was adjusted on the quote. After reaching
out I would like to adjust their feedback to neutral as a kind gesture because
everyone needs a vacation. How does one adjust feedback?
|
I'd just remove the feedback altogether. No malice done on their part, no
need to penalize them with a neutral. They learn and keep buying on Bricklink.
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USA, North Carolina
Canada, Ontario
France, Provence-Alpes-Côte d'Azur
